Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Full-Time Scheduler for our Wheels Program. This position will be based in our Lexington, Kentucky Chapter. This is a FULL-TIME, hourly paid position. Candidates with availability to work during the week and some weekends are highly preferred! Work schedule will be: Sunday through Wednesday. Sunday's hours are (8am-5pm) and Monday, Tuesday and Wednesday 7am-5pm. You MUST have valid driver's license, have knowledge of the Lexington/Fayette County street system, be able to pass a DOT (Department of Transportation) exam and a background check! Job Summary: Coordinates and serves as a resource for daily operations of a Chapter program or service. Acts as a liaison between program or service and its internal and external partners. ------------------------ Responsibilities: 1. Implements and coordinates the day-to-day functions that support program or service operations. Supports Community Services leadership in coordinating Volunteer Services casework activities throughout Chapter departments, programs and services. Responds to general inquiries. Schedules and coordinates requests for community-based presentations. 2. Participates on small scale projects which require researching issues, information, data collection, and development of recommendations. Supports leadership in coordinating educational and outreach programs. Participates in recruitment, orientation and training activities for Community Services volunteers. 3. Develops workable program or service implementation plans. 4. Maintains records, reports and statistical data in accordance to National and Chapter standards. Provides court appointed volunteers and courts with activity reports as needed. 5. Collects preliminary client information and refers client to appropriate Red Cross and community services. 6. Independently resolves minor problems and issues which may impact program or service delivery or outcomes. 7. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. ------------------------ Additional Responsibilities: Responsible for providing excellent and quality customer service. Answer all incoming calls; provide information for current and new passenger inquiries as well as direct caller to other departments/individuals as needed. Responsible for scheduling customer trips and entering data into the transportation software. Complete data entry of passenger file information and for specific trip requests, negotiating requested time where necessary or appropriate. Provide feedback to passengers and proper follow-up as required by schedule changes. Communicate passenger cancellations in a timely manner to dispatch and other operations personnel. Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. Communicate effectively with operations staff regarding scheduling or passenger issues. Ability to handle multiple tasks accurately and effectively. Ability to work as a team player and helpful to staff, management and peers. Reliable in attendance. Other duties as assigned. ------------------------ Requirements: 21 Years of age with a valid Kentucky Driver’s license. A working knowledge of the Lexington and Fayette County street/road system. One year of customer service and/or call center experience preferred. Demonstrate a commitment to providing excellent customer service. Excellent verbal and written communications skills. Experience with Routematch or equivalent software preferred. Ability to handle multiple tasks simultaneously, demonstrates professional phone etiquette, and maintains composure under pressure in a fast paced environment. Able to work a flexible shift that may include day/night/weekend hours. ------------------------ Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. ------------------------ Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Qualifications: Education: High School or equivalent. Associates degree preferred. ------------------------ Experience: Minimum 2-4 years of administrative experience. Ability to manage multiple priorities and have strong skills in planning and problem-solving. Ability to perform tasks with minimal direction and supervision. ------------------------ Skills and Abilities: Demonstrates attention to detail. Prioritizes and plans work activities. Demonstrates accuracy and thoroughness. Able to deal with frequent change, delays, or unexpected events. Maintains confidentiality. Works with integrity and ethically. Strong verbal and written communication skills. ------------------------ Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. ------------------------ Travel: May involve work in the field. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Full-Time Scheduler for our Wheels Program. This position will be based in our Lexington, Kentucky Chapter. This is a FULL-TIME, hourly paid position. Candidates with availability to work during the week and some weekends are highly preferred! Work schedule will be: Sunday through Wednesday. Sunday's hours are (8am-5pm) and Monday, Tuesday and Wednesday 7am-5pm. You MUST have valid driver's license, have knowledge of the Lexington/Fayette County street system, be able to pass a DOT (Department of Transportation) exam and a background check! Job Summary: Coordinates and serves as a resource for daily operations of a Chapter program or service. Acts as a liaison between program or service and its internal and external partners. ------------------------ Responsibilities: 1. Implements and coordinates the day-to-day functions that support program or service operations. Supports Community Services leadership in coordinating Volunteer Services casework activities throughout Chapter departments, programs and services. Responds to general inquiries. Schedules and coordinates requests for community-based presentations. 2. Participates on small scale projects which require researching issues, information, data collection, and development of recommendations. Supports leadership in coordinating educational and outreach programs. Participates in recruitment, orientation and training activities for Community Services volunteers. 3. Develops workable program or service implementation plans. 4. Maintains records, reports and statistical data in accordance to National and Chapter standards. Provides court appointed volunteers and courts with activity reports as needed. 5. Collects preliminary client information and refers client to appropriate Red Cross and community services. 6. Independently resolves minor problems and issues which may impact program or service delivery or outcomes. 7. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. ------------------------ Additional Responsibilities: Responsible for providing excellent and quality customer service. Answer all incoming calls; provide information for current and new passenger inquiries as well as direct caller to other departments/individuals as needed. Responsible for scheduling customer trips and entering data into the transportation software. Complete data entry of passenger file information and for specific trip requests, negotiating requested time where necessary or appropriate. Provide feedback to passengers and proper follow-up as required by schedule changes. Communicate passenger cancellations in a timely manner to dispatch and other operations personnel. Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. Communicate effectively with operations staff regarding scheduling or passenger issues. Ability to handle multiple tasks accurately and effectively. Ability to work as a team player and helpful to staff, management and peers. Reliable in attendance. Other duties as assigned. ------------------------ Requirements: 21 Years of age with a valid Kentucky Driver’s license. A working knowledge of the Lexington and Fayette County street/road system. One year of customer service and/or call center experience preferred. Demonstrate a commitment to providing excellent customer service. Excellent verbal and written communications skills. Experience with Routematch or equivalent software preferred. Ability to handle multiple tasks simultaneously, demonstrates professional phone etiquette, and maintains composure under pressure in a fast paced environment. Able to work a flexible shift that may include day/night/weekend hours. ------------------------ Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. ------------------------ Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Qualifications: Education: High School or equivalent. Associates degree preferred. ------------------------ Experience: Minimum 2-4 years of administrative experience. Ability to manage multiple priorities and have strong skills in planning and problem-solving. Ability to perform tasks with minimal direction and supervision. ------------------------ Skills and Abilities: Demonstrates attention to detail. Prioritizes and plans work activities. Demonstrates accuracy and thoroughness. Able to deal with frequent change, delays, or unexpected events. Maintains confidentiality. Works with integrity and ethically. Strong verbal and written communication skills. ------------------------ Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. ------------------------ Travel: May involve work in the field. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want your talents to have an impact in your community, across the country, and around the world? If your answer is “yes,” then we invite you to become a Therapeutic Apheresis Registered Nurse for the American Red Cross! Nationwide, we collect over 5 million units of blood annually, and the need continues to grow. From leading our blood collection team, to going above and beyond to ensure that all donors have an optimum donor experience, as a Therapeutic Apheresis Registered Nurse you will lead a team, draw blood and may be required to supervise blood drives. To learn more about the life-saving impact our employees have every day, watch this short video: https://www.youtube.com/watch?v=Cldo1m5z-Ds&t=15s This job requires being able to work Monday, Tuesday, and Friday. Job Summary Responsibility to perform clinical apheresis procedures. These procedures may include, but are not limited to, plasma exchanges, red cell exchanges, platelet and white cell reductions, photopheresis and hematopoietic progenitor cell collections. Demonstrate excellence in customer service and public relations to promote a positive professional image of the American Red Cross. Works independently with attention to detail and possesses the necessary knowledge of all aspects of daily operations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities Perform all phases of therapeutic apheresis procedures, ensuring safe and appropriate care of patient. Assess patient status relative to therapeutic apheresis, prior and during procedures, utilizing nursing process. Patient assessment to include laboratory testing results and other clinically significant procedures. Coordinate closely with physicians and nurses at a variety of hospitals to arrange therapeutic apheresis treatments and facilitate coordinated care. Evaluate patient medication for compatibility and safety of apheresis procedure and determine when to contact the physician. Demonstrate knowledge and compliance with all ARC departmental and organizational standard operating procedures, policies, practices and regulations. Complete necessary training and demonstrate competency to perform each job function. Explain, as needed, clinical apheresis procedures to patients and their family and other attending healthcare professionals. Assemble, restock, QC and maintain supplies and equipment in a state of readiness to maintain a clean, safe and efficient work environment. If appropriate, operate American Red Cross vehicles in compliance with all applicable regulations. The aforementioned responsibilities of the Therapeutic Apheresis RN describe the general nature and level of work and are not an exhaustive list. Qualifications Bachelor's degree required. Registered nurse with current state licensure as required. Minimum 2 years related experience in medical/surgical or critical care nursing is required or equivalent combination of education and related experience required. Current CPR certification. Previous apheresis or dialysis experience is preferred. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication and public relation skills are preferred. A current valid driver's license and good driving record are required. Ability to work on a team. Physical Requirements: The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want your talents to have an impact in your community, across the country, and around the world? If your answer is “yes,” then we invite you to become a Therapeutic Apheresis Registered Nurse for the American Red Cross! Nationwide, we collect over 5 million units of blood annually, and the need continues to grow. From leading our blood collection team, to going above and beyond to ensure that all donors have an optimum donor experience, as a Therapeutic Apheresis Registered Nurse you will lead a team, draw blood and may be required to supervise blood drives. To learn more about the life-saving impact our employees have every day, watch this short video: https://www.youtube.com/watch?v=Cldo1m5z-Ds&t=15s This job requires being able to work Monday, Tuesday, and Friday. Job Summary Responsibility to perform clinical apheresis procedures. These procedures may include, but are not limited to, plasma exchanges, red cell exchanges, platelet and white cell reductions, photopheresis and hematopoietic progenitor cell collections. Demonstrate excellence in customer service and public relations to promote a positive professional image of the American Red Cross. Works independently with attention to detail and possesses the necessary knowledge of all aspects of daily operations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities Perform all phases of therapeutic apheresis procedures, ensuring safe and appropriate care of patient. Assess patient status relative to therapeutic apheresis, prior and during procedures, utilizing nursing process. Patient assessment to include laboratory testing results and other clinically significant procedures. Coordinate closely with physicians and nurses at a variety of hospitals to arrange therapeutic apheresis treatments and facilitate coordinated care. Evaluate patient medication for compatibility and safety of apheresis procedure and determine when to contact the physician. Demonstrate knowledge and compliance with all ARC departmental and organizational standard operating procedures, policies, practices and regulations. Complete necessary training and demonstrate competency to perform each job function. Explain, as needed, clinical apheresis procedures to patients and their family and other attending healthcare professionals. Assemble, restock, QC and maintain supplies and equipment in a state of readiness to maintain a clean, safe and efficient work environment. If appropriate, operate American Red Cross vehicles in compliance with all applicable regulations. The aforementioned responsibilities of the Therapeutic Apheresis RN describe the general nature and level of work and are not an exhaustive list. Qualifications Bachelor's degree required. Registered nurse with current state licensure as required. Minimum 2 years related experience in medical/surgical or critical care nursing is required or equivalent combination of education and related experience required. Current CPR certification. Previous apheresis or dialysis experience is preferred. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication and public relation skills are preferred. A current valid driver's license and good driving record are required. Ability to work on a team. Physical Requirements: The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the second shift. This position will be scheduled 40 hours per week, and the shift runs from 3:30 PM – 12 AM on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the second shift. This position will be scheduled 40 hours per week, and the shift runs from 3:30 PM – 12 AM on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Mobile Phlebotomy Summary Full Time, $13.25/hour & excellent benefits, stipends, shift/weekend differentials. $1,000 Sign-On Bonus ($500 after 3 months, $500 after 9 months of tenure) Variable Schedule – 2 Consecutive Days Off ** New Hire Training Class starts Monday, March 29th 2021** - applicants who submit an application must be ready to start on 3/1/21 if selected and commit to a 12 week training schedule. No time off requests are permitted during training and training is mandatory. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the Louisville, KY and surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Ability to load and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are required Physical requirements may include the ability to lift-up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Mobile Phlebotomy Summary Full Time, $13.25/hour & excellent benefits, stipends, shift/weekend differentials. $1,000 Sign-On Bonus ($500 after 3 months, $500 after 9 months of tenure) Variable Schedule – 2 Consecutive Days Off ** New Hire Training Class starts Monday, March 29th 2021** - applicants who submit an application must be ready to start on 3/1/21 if selected and commit to a 12 week training schedule. No time off requests are permitted during training and training is mandatory. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the Louisville, KY and surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Ability to load and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are required Physical requirements may include the ability to lift-up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Mobile Phlebotomy Summary Full Time, $13.25/hour & excellent benefits, stipends, shift/weekend differentials. $1,000 Sign-On Bonus ($500 after 3 months, $500 after 9 months of tenure) Variable Schedule – 2 Consecutive Days Off ** New Hire Training Class starts Monday, March 1st 2021** - applicants who submit an application must be ready to start on 3/1/21 if selected and commit to a 12 week training schedule. No time off requests are permitted during training and training is mandatory. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the Louisville, KY and surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Ability to load and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are required Physical requirements may include the ability to lift-up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Mobile Phlebotomy Summary Full Time, $13.25/hour & excellent benefits, stipends, shift/weekend differentials. $1,000 Sign-On Bonus ($500 after 3 months, $500 after 9 months of tenure) Variable Schedule – 2 Consecutive Days Off ** New Hire Training Class starts Monday, March 1st 2021** - applicants who submit an application must be ready to start on 3/1/21 if selected and commit to a 12 week training schedule. No time off requests are permitted during training and training is mandatory. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the Louisville, KY and surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Ability to load and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are required Physical requirements may include the ability to lift-up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM – 5:30PM, on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM – 5:30PM, on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the third shift. This position will be scheduled 40 hours per week, and the shift runs from 12 AM – 8:30 AM, on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_F IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the third shift. This position will be scheduled 40 hours per week, and the shift runs from 12 AM – 8:30 AM, on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_F IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Executive Director - Owensboro, Kentucky We are currently seeking a professional, innovative and enthusiastic Executive Director for our Western Kentucky Chapter based in Owensboro, Kentucky. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. The Western Kentucky Chapter of the American Red Cross is proud to serve the communities of Ballard, Caldwell, Calloway, Carlisle, Christian, Crittenden, Daviess, Fulton, Graves, Hancock, Hardin (IL), Hickman, Hopkins, Johnson (IL), Livingston, Lyon, Marshall, Massac (IL), McCracken, McLean, Muhlenberg, Ohio, Pope (IL), Pulaski (IL) and Trigg counties. This position involves very little operational responsibility. It is an external-facing, community relations position. The successful candidate must be comfortable being the face of the Red Cross in their assigned territory. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Executive, or designated span break, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. This is accomplished through the following key areas of responsibility: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. Job Description Responsibilities: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s awareness of the breadth of the Red Cross contribution to the community. Manages a portfolio of strategic relationships with local elected officials and key community leaders and stakeholders with specific outcomes defined jointly by the Regional Executive and the Executive Director. This includes local elected government officials, legislators, and those with potential to collaborate with the Red Cross on volunteer recruitment and engagement, the disaster cycle (prepare, respond, recovery), Service to the Armed Forces, Training Services, and/or Biomedical Services as determined by the region. Conveys information and fosters increased awareness across the community of the full extent of Red Cross service delivery in a manner as to deepen the connectivity and commitment to the Red Cross as a primary partner, meriting community support. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 2a. Revenue: ED to lead the chapter in supporting achievement of region revenue target, including support of Sound the Alarm events/STA fundraising target achievement (as applicable) and board member external solicitation goals; and meets assigned individual fundraising target by cultivating strong United Way relationships (as applicable), meeting annual chapter board member giving campaign, and maintaining a small number of key donor accounts as defined by the Regional Executive. 2.b. Mission Capacity Building: Supports achievement of the region volunteer engagement goals, blood collection goals, and community engagement mission goals by identifying and stewarding specific strategic relationships in the community and serving as a connector for internal stakeholders for these activities. Leverages the board mission capacity committee, biomed committee, diversity committee, and community volunteer leaders to meet established goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. The chapter board must meet all published board guidance for board membership, committees, and member engagement in the mission (has all required committees; board engagement plan completed for all board members using template provided; board members understand board member giving expectations and personally meet board member give and solicitation expectations). 4. Develops, leads, and manages community volunteer leaders who are responsible for serving as the Face of the Red Cross in assigned territories; supporting mission capacity building by developing key community partnerships. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission by ensuring that information flow is facilitated. The Executive Director informs the regional team, as well as volunteers and staff assigned to the chapter area, of community needs and communicates the American Red Cross programs and capacity needs to the community. 6. Serves as a member of the Elected Officials Liaison Network supporting disaster responses in the chapter area, regional area and nationally. May be asked to deploy to disasters outside the chapter jurisdiction for up to 2 weeks. Competencies: 1. Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first hand stakeholder information and uses it to communicate needs to internal decision makers; acts with the stakeholders in mind; establishes and maintains effective relationships with stakeholders and gains their trust and respect. 2. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate units or organizations. 3. Informing – Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals and groups with information so they can make accurate decisions; is timely with information. 4. Political Savvy – Can maneuver through complex political situations effectively and quietly; is sensitive to how people and organizations function; anticipates where the land mines are and plans his/her approach accordingly; views corporate policies as necessary part of the organizational life and works to adjust to that reality; is a maze-bright person. 5. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. 6. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse high-tension situations comfortably. 7. Professionalism and Integrity – evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a 'can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict. Qualifications: Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience : Minimum of 5 year related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Management Experience: Minimum 3 years related management/supervisory experience. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Travel: Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Executive Director - Owensboro, Kentucky We are currently seeking a professional, innovative and enthusiastic Executive Director for our Western Kentucky Chapter based in Owensboro, Kentucky. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. The Western Kentucky Chapter of the American Red Cross is proud to serve the communities of Ballard, Caldwell, Calloway, Carlisle, Christian, Crittenden, Daviess, Fulton, Graves, Hancock, Hardin (IL), Hickman, Hopkins, Johnson (IL), Livingston, Lyon, Marshall, Massac (IL), McCracken, McLean, Muhlenberg, Ohio, Pope (IL), Pulaski (IL) and Trigg counties. This position involves very little operational responsibility. It is an external-facing, community relations position. The successful candidate must be comfortable being the face of the Red Cross in their assigned territory. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Executive, or designated span break, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. This is accomplished through the following key areas of responsibility: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. Job Description Responsibilities: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s awareness of the breadth of the Red Cross contribution to the community. Manages a portfolio of strategic relationships with local elected officials and key community leaders and stakeholders with specific outcomes defined jointly by the Regional Executive and the Executive Director. This includes local elected government officials, legislators, and those with potential to collaborate with the Red Cross on volunteer recruitment and engagement, the disaster cycle (prepare, respond, recovery), Service to the Armed Forces, Training Services, and/or Biomedical Services as determined by the region. Conveys information and fosters increased awareness across the community of the full extent of Red Cross service delivery in a manner as to deepen the connectivity and commitment to the Red Cross as a primary partner, meriting community support. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 2a. Revenue: ED to lead the chapter in supporting achievement of region revenue target, including support of Sound the Alarm events/STA fundraising target achievement (as applicable) and board member external solicitation goals; and meets assigned individual fundraising target by cultivating strong United Way relationships (as applicable), meeting annual chapter board member giving campaign, and maintaining a small number of key donor accounts as defined by the Regional Executive. 2.b. Mission Capacity Building: Supports achievement of the region volunteer engagement goals, blood collection goals, and community engagement mission goals by identifying and stewarding specific strategic relationships in the community and serving as a connector for internal stakeholders for these activities. Leverages the board mission capacity committee, biomed committee, diversity committee, and community volunteer leaders to meet established goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. The chapter board must meet all published board guidance for board membership, committees, and member engagement in the mission (has all required committees; board engagement plan completed for all board members using template provided; board members understand board member giving expectations and personally meet board member give and solicitation expectations). 4. Develops, leads, and manages community volunteer leaders who are responsible for serving as the Face of the Red Cross in assigned territories; supporting mission capacity building by developing key community partnerships. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission by ensuring that information flow is facilitated. The Executive Director informs the regional team, as well as volunteers and staff assigned to the chapter area, of community needs and communicates the American Red Cross programs and capacity needs to the community. 6. Serves as a member of the Elected Officials Liaison Network supporting disaster responses in the chapter area, regional area and nationally. May be asked to deploy to disasters outside the chapter jurisdiction for up to 2 weeks. Competencies: 1. Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first hand stakeholder information and uses it to communicate needs to internal decision makers; acts with the stakeholders in mind; establishes and maintains effective relationships with stakeholders and gains their trust and respect. 2. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate units or organizations. 3. Informing – Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals and groups with information so they can make accurate decisions; is timely with information. 4. Political Savvy – Can maneuver through complex political situations effectively and quietly; is sensitive to how people and organizations function; anticipates where the land mines are and plans his/her approach accordingly; views corporate policies as necessary part of the organizational life and works to adjust to that reality; is a maze-bright person. 5. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. 6. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse high-tension situations comfortably. 7. Professionalism and Integrity – evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a 'can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict. Qualifications: Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience : Minimum of 5 year related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Management Experience: Minimum 3 years related management/supervisory experience. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Travel: Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Experienced Phlebotomist - Fixed Site Location: Paducah, KY Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As an Experienced Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Experienced Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Experienced Phlebotomist - Fixed Site Location: Paducah, KY Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As an Experienced Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Experienced Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 28, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Click to read more about the Wheels Program Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
