Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM - 5 PM, on a rotating day schedule (to include weekends and holidays). 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human/social services, customer or client services, call center or other types of experience with customer/client contact is required. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Demonstrated ability to use Standard English to communicate effectively verbally and in writing. Ability to type 40 wpm and create grammatically correct responses without spelling errors. Demonstrably strong computer skills to include use of Internet search tools, Intranet, and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross Travel: None Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM - 5 PM, on a rotating day schedule (to include weekends and holidays). 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human/social services, customer or client services, call center or other types of experience with customer/client contact is required. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Demonstrated ability to use Standard English to communicate effectively verbally and in writing. Ability to type 40 wpm and create grammatically correct responses without spelling errors. Demonstrably strong computer skills to include use of Internet search tools, Intranet, and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross Travel: None Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM - 5 PM, on a rotating day schedule (to include weekends and holidays). 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human/social services, customer or client services, call center or other types of experience with customer/client contact is required. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Demonstrated ability to use Standard English to communicate effectively verbally and in writing. Ability to type 40 wpm and create grammatically correct responses without spelling errors. Demonstrably strong computer skills to include use of Internet search tools, Intranet, and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross Travel: None Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM - 5 PM, on a rotating day schedule (to include weekends and holidays). 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human/social services, customer or client services, call center or other types of experience with customer/client contact is required. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Demonstrated ability to use Standard English to communicate effectively verbally and in writing. Ability to type 40 wpm and create grammatically correct responses without spelling errors. Demonstrably strong computer skills to include use of Internet search tools, Intranet, and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross Travel: None Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM - 5 PM, on a rotating day schedule (to include weekends and holidays). 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human/social services, customer or client services, call center or other types of experience with customer/client contact is required. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Demonstrated ability to use Standard English to communicate effectively verbally and in writing. Ability to type 40 wpm and create grammatically correct responses without spelling errors. Demonstrably strong computer skills to include use of Internet search tools, Intranet, and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross Travel: None Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM - 5 PM, on a rotating day schedule (to include weekends and holidays). 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human/social services, customer or client services, call center or other types of experience with customer/client contact is required. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Demonstrated ability to use Standard English to communicate effectively verbally and in writing. Ability to type 40 wpm and create grammatically correct responses without spelling errors. Demonstrably strong computer skills to include use of Internet search tools, Intranet, and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross Travel: None Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District. Provide system support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. Qualifications High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Ability to multi-task and coordinate schedules. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. Ability to work on a team. Proficiency with Microsoft Office tools. May be required to travel to sites throughout the region to meet with potential donor groups. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. *LI-POST IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District. Provide system support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. Qualifications High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Ability to multi-task and coordinate schedules. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. Ability to work on a team. Proficiency with Microsoft Office tools. May be required to travel to sites throughout the region to meet with potential donor groups. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. *LI-POST IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the third shift. This position will be scheduled 40 hours per week, and the shift runs from 12 AM – 8:30 AM, on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the third shift. This position will be scheduled 40 hours per week, and the shift runs from 12 AM – 8:30 AM, on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities • Balance production, donor care, and quality requirements to meet daily blood collection goals • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times • The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications • Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. • Customer service experience, effective verbal communication and public relations skills are required. • A current valid driver's license and good driving record is required. • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. • During the 3 month full-time training period, full schedule availability is required. Post-training schedule will be four 10/hr shifts – Friday/Saturday/Sunday day shift + Mondays afternoon/evening shift. NOTE - Internal applicants must apply Monday 7/20/20 thru Sunday 7/26/20 in order to receive expedited consideration. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities • Balance production, donor care, and quality requirements to meet daily blood collection goals • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times • The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications • Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. • Customer service experience, effective verbal communication and public relations skills are required. • A current valid driver's license and good driving record is required. • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. • During the 3 month full-time training period, full schedule availability is required. Post-training schedule will be four 10/hr shifts – Friday/Saturday/Sunday day shift + Mondays afternoon/evening shift. NOTE - Internal applicants must apply Monday 7/20/20 thru Sunday 7/26/20 in order to receive expedited consideration. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities • Balance production, donor care, and quality requirements to meet daily blood collection goals • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times • The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications • Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. • Customer service experience, effective verbal communication and public relations skills are required. • A current valid driver's license and good driving record is required. • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. • During the 3 month full-time training period, full schedule availability is required. Post-training schedule will be two 10/hr shifts – Saturday/Sunday day shift. NOTE - Internal applicants must apply Monday 7/20/20 thru Sunday 7/26/20 in order to receive expedited consideration. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities • Balance production, donor care, and quality requirements to meet daily blood collection goals • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times • The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications • Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. • Customer service experience, effective verbal communication and public relations skills are required. • A current valid driver's license and good driving record is required. • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. • During the 3 month full-time training period, full schedule availability is required. Post-training schedule will be two 10/hr shifts – Saturday/Sunday day shift. NOTE - Internal applicants must apply Monday 7/20/20 thru Sunday 7/26/20 in order to receive expedited consideration. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the third shift. This position will be scheduled 40 hours per week, and the shift runs from 3:30 PM - 12 AM, on a rotating day schedule (to include weekends and holidays). 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human/social services, customer or client services, call center or other types of experience with customer/client contact is required. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Demonstrated ability to use Standard English to communicate effectively verbally and in writing. Ability to type 40 wpm and create grammatically correct responses without spelling errors. Demonstrably strong computer skills to include use of Internet search tools, Intranet, and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross Travel: None Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the third shift. This position will be scheduled 40 hours per week, and the shift runs from 3:30 PM - 12 AM, on a rotating day schedule (to include weekends and holidays). 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human/social services, customer or client services, call center or other types of experience with customer/client contact is required. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Demonstrated ability to use Standard English to communicate effectively verbally and in writing. Ability to type 40 wpm and create grammatically correct responses without spelling errors. Demonstrably strong computer skills to include use of Internet search tools, Intranet, and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross Travel: None Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again • Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused • To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays • The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications • High school diploma or equivalent required. • Customer service experience and effective verbal communication skills are required. • Ability to work a variable schedule including early mornings, late nights, weekends and holidays. • A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. • DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. • Ability to load and unload vehicles with or without reasonable accommodations. • Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. • Basic computer skills are desirable. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again • Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused • To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays • The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications • High school diploma or equivalent required. • Customer service experience and effective verbal communication skills are required. • Ability to work a variable schedule including early mornings, late nights, weekends and holidays. • A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. • DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. • Ability to load and unload vehicles with or without reasonable accommodations. • Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. • Basic computer skills are desirable. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Join the Red Cross Fundraising and Development Team! With more than 23,000 employees and 330,000 volunteers, the American Red Cross comprises a diverse network of men and women committed to changing the world, one community at a time. As a member of our development team, you’ll take satisfaction in fundraising for an organization where donor dollars make an immediate impact at home, across the country and around the world. Work alongside colleagues who not only share your passion, but also support and encourage you along the way. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits based on rankings and reviews on Indeed. Job Description Make your career count! The Red Cross is seeking a visionary fundraiser who can meet goals and objectives, connect with our corporate partners, individual donors and foundations, and serve our mission. You will be expected to meet annual revenue targets by engaging, cultivating, and ultimately soliciting major gifts from donors and coordinating an annual event, thereby advancing the organizational mission and creating meaningful impact in the lives of both donors and beneficiaries of that mission. Responsibilities Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the national office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develops donor management plans for entire portfolio resulting in strategic, knowledgeable, and complex asks. Solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters Implements programs/activities to identify, cultivate, solicit, and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Identifies potential planned giving prospects among assigned donors and partners with region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts Develops ongoing relationships with major donors, corporations, and foundations for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising, or both and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program Participates in disaster relief fundraising projects as appropriate. May oversee and have responsibility for staff development It is the responsibility of all Red Cross staff members to recruit, train, and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function Carries out any additional assignments required to fulfill the mission of the American Red Cross The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required Qualifications Bachelor’s degree or equivalent experience required. Advanced degree highly desirable Minimum five years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation Requires frequent travel within the region. The amount will vary depending upon size and geography of region May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Join the Red Cross Fundraising and Development Team! With more than 23,000 employees and 330,000 volunteers, the American Red Cross comprises a diverse network of men and women committed to changing the world, one community at a time. As a member of our development team, you’ll take satisfaction in fundraising for an organization where donor dollars make an immediate impact at home, across the country and around the world. Work alongside colleagues who not only share your passion, but also support and encourage you along the way. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits based on rankings and reviews on Indeed. Job Description Make your career count! The Red Cross is seeking a visionary fundraiser who can meet goals and objectives, connect with our corporate partners, individual donors and foundations, and serve our mission. You will be expected to meet annual revenue targets by engaging, cultivating, and ultimately soliciting major gifts from donors and coordinating an annual event, thereby advancing the organizational mission and creating meaningful impact in the lives of both donors and beneficiaries of that mission. Responsibilities Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the national office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develops donor management plans for entire portfolio resulting in strategic, knowledgeable, and complex asks. Solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters Implements programs/activities to identify, cultivate, solicit, and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Identifies potential planned giving prospects among assigned donors and partners with region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts Develops ongoing relationships with major donors, corporations, and foundations for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising, or both and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program Participates in disaster relief fundraising projects as appropriate. May oversee and have responsibility for staff development It is the responsibility of all Red Cross staff members to recruit, train, and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function Carries out any additional assignments required to fulfill the mission of the American Red Cross The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required Qualifications Bachelor’s degree or equivalent experience required. Advanced degree highly desirable Minimum five years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation Requires frequent travel within the region. The amount will vary depending upon size and geography of region May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The Kentucky Region is seeking a Volunteer Recruitment Specialist to be based in our Lexington, KY Chapter. This is a full time, hourly paid (non-exempt) position. You must have a valid driver's license! Experience recruiting volunteers highly desired! Job Summary: The Recruitment Specialist is responsible for assisting with the development and implementation of broad based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. Responsibilities: 1. At the direction of the local leadership (Regional Volunteer Services Officer or Senior Recruitment Specialist): Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics identified through the Volunteer Needs Assessment. Emphasis placed on geography, skill sets, availability and leadership experience. 2. Conduct face to face general and targeted recruiting activities to obtain volunteer applicants tracked to referral and approval. 3. Support the development and ongoing refinement of the Regional Volunteer Recruitment Plan to include both in-person and digital strategies. 4. Assist in identifying, cultivating, and maintaining relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. 5. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships within the Region. 6. Assist in evaluating and modifying recruitment strategies based on lessons learned. 7. Assist with maintaining accurate records of all potential and actual volunteer leads through the appropriate volunteer tracking tool. 8. Produce monthly volunteer activity status reports as directed. ------------------------- Qualifications: Education: Bachelor's degree in business or equivalent combination of related education and experience required. Experience: Minimum three to five years related experience required. ------------------------- Skills & Abilities: • Excellent oral and written communication skills. • Strong training and presentation skills. • Interpersonal skills and the ability to relate effectively to people of diverse backgrounds and education levels. • Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. • Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required. • Recruiting experience OR the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner is preferred. • Other Skills: Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. -------------------------- Competencies: Team player Accountability Communication (written & oral) Presentation skills Building Effective Relationships Persuasion Confident ------------------------- Travel: May involve travel. A current valid driver's license and good driving record is required. ------------------------- Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally. ------------------------- Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 10, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The Kentucky Region is seeking a Volunteer Recruitment Specialist to be based in our Lexington, KY Chapter. This is a full time, hourly paid (non-exempt) position. You must have a valid driver's license! Experience recruiting volunteers highly desired! Job Summary: The Recruitment Specialist is responsible for assisting with the development and implementation of broad based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. Responsibilities: 1. At the direction of the local leadership (Regional Volunteer Services Officer or Senior Recruitment Specialist): Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics identified through the Volunteer Needs Assessment. Emphasis placed on geography, skill sets, availability and leadership experience. 2. Conduct face to face general and targeted recruiting activities to obtain volunteer applicants tracked to referral and approval. 3. Support the development and ongoing refinement of the Regional Volunteer Recruitment Plan to include both in-person and digital strategies. 4. Assist in identifying, cultivating, and maintaining relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. 5. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships within the Region. 6. Assist in evaluating and modifying recruitment strategies based on lessons learned. 7. Assist with maintaining accurate records of all potential and actual volunteer leads through the appropriate volunteer tracking tool. 8. Produce monthly volunteer activity status reports as directed. ------------------------- Qualifications: Education: Bachelor's degree in business or equivalent combination of related education and experience required. Experience: Minimum three to five years related experience required. ------------------------- Skills & Abilities: • Excellent oral and written communication skills. • Strong training and presentation skills. • Interpersonal skills and the ability to relate effectively to people of diverse backgrounds and education levels. • Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. • Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required. • Recruiting experience OR the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner is preferred. • Other Skills: Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. -------------------------- Competencies: Team player Accountability Communication (written & oral) Presentation skills Building Effective Relationships Persuasion Confident ------------------------- Travel: May involve travel. A current valid driver's license and good driving record is required. ------------------------- Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally. ------------------------- Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 01, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 01, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is our mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The American Red Cross Kentucky Region is seeking a Sr. Disaster Program Manager (SDPM) to be based in our Louisville, KY Chapter. As an SDPM the work hours may vary and the selected candidate for hire needs to be flexible to work on call 24/7 to cover disasters. You must have a valid driver’s license to operate a Red Cross vehicle! JOB SUMMARY: This position is responsible for the implementation of the disaster services program in an assigned geographic territory. The territory is based on the regional configuration. Leads and manages a team of local Disaster Program Managers responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Plans, directs, and implements department, service or program overall strategic goals and objectives. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. This position operates as a part of the Disaster Management Cycle processes. It is responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. The Sr. Disaster Program Manager performs these functions according to the guidance provided by the Regional Disaster and Program Officer; team leadership is provided by the RDPO. This position reports directly to the RDPO; and may have a dotted line to the Regional Executive in the territory they cover. This position may have dotted line supervision to program support functions within the Region and/or may also serve as a program support function lead within the Region. This position works closely with, is supported by and receives technical guidance from program support functions at the regional level. -------------------- RESPONSIBILITIES: 1. Act in a facilitative leader role across the disaster cycle: the Red Cross will align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. 2. Within scope of position, represents the entire disaster function of preparedness, response and recovery. 3. Hires, trains, coaches, counsels and evaluates performance of direct reports and volunteers. 4. Ensures that American Red Cross services are available to diverse communities. 5. Executes a comprehensive district response when required. Serves during times of disaster as the operational leadership for the region for any scale of disaster; Participates in a leadership role on larger operations regionally, division or nationwide. 6. Mobilizes the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc) to ensure the full cycle of disaster services is delivered. 7. Manages local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serves during times of disaster as the operational leadership for the territory/local level; Participates in a leadership role on larger operations regionally, division or nationwide 8. Leads and manages a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 9. Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics 10. In conjunction with program support functions in a region participates in local planning, exercises and training, including exercises called by local partners (VOADs, EMAs and LEPCs). 11. Serves as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies. -------------------- Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. -------------------- Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Should this occur, salary compensation would be given in accordance with the law. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. -------------------- QUALIFICATIONS: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 5-7 years' experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 3 to 5 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Travel: May involve travel. Other Requirements: Upon employment, must be able to learn and become proficient in: * ARC programs and procedures * Volunteer Management * Financial Management * Cultural Competency * Emergency Management Practices * Community * Government * Partnerships * Supply chain and warehousing * Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer. If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 01, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is our mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The American Red Cross Kentucky Region is seeking a Sr. Disaster Program Manager (SDPM) to be based in our Louisville, KY Chapter. As an SDPM the work hours may vary and the selected candidate for hire needs to be flexible to work on call 24/7 to cover disasters. You must have a valid driver’s license to operate a Red Cross vehicle! JOB SUMMARY: This position is responsible for the implementation of the disaster services program in an assigned geographic territory. The territory is based on the regional configuration. Leads and manages a team of local Disaster Program Managers responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Plans, directs, and implements department, service or program overall strategic goals and objectives. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. This position operates as a part of the Disaster Management Cycle processes. It is responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. The Sr. Disaster Program Manager performs these functions according to the guidance provided by the Regional Disaster and Program Officer; team leadership is provided by the RDPO. This position reports directly to the RDPO; and may have a dotted line to the Regional Executive in the territory they cover. This position may have dotted line supervision to program support functions within the Region and/or may also serve as a program support function lead within the Region. This position works closely with, is supported by and receives technical guidance from program support functions at the regional level. -------------------- RESPONSIBILITIES: 1. Act in a facilitative leader role across the disaster cycle: the Red Cross will align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. 2. Within scope of position, represents the entire disaster function of preparedness, response and recovery. 3. Hires, trains, coaches, counsels and evaluates performance of direct reports and volunteers. 4. Ensures that American Red Cross services are available to diverse communities. 5. Executes a comprehensive district response when required. Serves during times of disaster as the operational leadership for the region for any scale of disaster; Participates in a leadership role on larger operations regionally, division or nationwide. 6. Mobilizes the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc) to ensure the full cycle of disaster services is delivered. 7. Manages local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serves during times of disaster as the operational leadership for the territory/local level; Participates in a leadership role on larger operations regionally, division or nationwide 8. Leads and manages a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 9. Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics 10. In conjunction with program support functions in a region participates in local planning, exercises and training, including exercises called by local partners (VOADs, EMAs and LEPCs). 11. Serves as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies. -------------------- Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. -------------------- Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Should this occur, salary compensation would be given in accordance with the law. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. -------------------- QUALIFICATIONS: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 5-7 years' experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 3 to 5 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Travel: May involve travel. Other Requirements: Upon employment, must be able to learn and become proficient in: * ARC programs and procedures * Volunteer Management * Financial Management * Cultural Competency * Emergency Management Practices * Community * Government * Partnerships * Supply chain and warehousing * Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer. If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 01, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Candidates selected for hire MUST have schedule flexibility! Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Read more about the Wheels Program . Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 01, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Community Transportation Driver for our Wheels Program in Lexington, KY. This is a FULL TIME position with a variable schedule which could include days, evenings, early morning and weekend hours. Read more about the Wheels Program . Candidates that DO NOT list at least one year of professional driving experience on their application will not be considered! MUST BE ABLE TO PASS DOT PHYSICAL AND DRUG SCREEN!! Preferred Qualification(s): MUST HAVE BASIC COMPUTER SKILLS!! Drivers must be able to push, pull, bend and manage customers in wheel chairs, and be able to lift up to 50lbs. Job Summary: The Community Transportation Driver will be responsible for transporting elderly and disabled clients throughout Lexington, KY. This includes clients that utilize a wheelchair. Driver must be able to push/pull a client in a wheelchair and secure the wheelchair in the vehicle. Previous experience in delivery, taxi, and/or working with an elderly population preferred. Training provided: Defensive Driving, CPR/First Aid, & DRIVE (Transporting Older Adults and Those with Disabilities).The Wheels Program uses 22 foot mini buses with a nine inch wheel base. Responsibilities: 1. Drives vehicle to pick-up, deliver and properly store correspondence and products. 2. Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions. 3. Follows an assigned route. Reads and interprets maps and directions. 4. May maintain logs and reports for daily runs. 5. Maintains vehicle in a clean condition. May check fluid levels and gas vehicle. 6. May provide shipping and receiving support. 7. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 8. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving a truck or passenger van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Travel: 90% If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want your talents to have an impact in your community, across the country, and around the world? If your answer is “yes,” then we invite you to become a Therapeutic Apheresis Registered Nurse for the American Red Cross! Nationwide, we collect over 5 million units of blood annually, and the need continues to grow. From leading our blood collection team, to going above and beyond to ensure that all donors have an optimum donor experience, as a Therapeutic Apheresis Registered Nurse you will lead a team, draw blood and may be required to supervise blood drives. To learn more about the life-saving impact our employees have every day, watch this short video: https://www.youtube.com/watch?v=Cldo1m5z-Ds&t=15s Job Summary Responsibility to perform clinical apheresis procedures. These procedures may include, but are not limited to, plasma exchanges, red cell exchanges, platelet and white cell reductions, photopheresis and hematopoietic progenitor cell collections. Demonstrate excellence in customer service and public relations to promote a positive professional image of the American Red Cross. Works independently with attention to detail and possesses the necessary knowledge of all aspects of daily operations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Registered Nurse (Therapeutic Apheresis) Job Responsibilities Perform all phases of therapeutic apheresis procedures, ensuring safe and appropriate care of patient. Assess patient status relative to therapeutic apheresis, prior and during procedures, utilizing nursing process. Patient assessment to include laboratory testing results and other clinically significant procedures. Coordinate closely with physicians and nurses at a variety of hospitals to arrange therapeutic apheresis treatments and facilitate coordinated care. Evaluate patient medication for compatibility and safety of apheresis procedure and determine when to contact the physician. Demonstrate knowledge and compliance with all ARC departmental and organizational standard operating procedures, policies, practices and regulations. Complete necessary training and demonstrate competency to perform each job function. Explain, as needed, clinical apheresis procedures to patients and their family and other attending healthcare professionals. Assemble, restock, QC and maintain supplies and equipment in a state of readiness to maintain a clean, safe and efficient work environment. If appropriate, operate American Red Cross vehicles in compliance with all applicable regulations. The aforementioned responsibilities of the Therapeutic Apheresis RN describe the general nature and level of work and are not an exhaustive list. Registered Nurse (Therapeutic Apheresis) Job Qualifications Bachelor's degree required. Registered nurse with current state licensure as required. Minimum 2 years related experience in medical/surgical or critical care nursing is required or equivalent combination of education and related experience required. Current CPR certification. Previous apheresis or dialysis experience is preferred. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication and public relation skills are preferred. A current valid driver's license and good driving record are required. Ability to work on a team. Travel: Heavy, overnight travel required Physical Requirements: The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
May 19, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want your talents to have an impact in your community, across the country, and around the world? If your answer is “yes,” then we invite you to become a Therapeutic Apheresis Registered Nurse for the American Red Cross! Nationwide, we collect over 5 million units of blood annually, and the need continues to grow. From leading our blood collection team, to going above and beyond to ensure that all donors have an optimum donor experience, as a Therapeutic Apheresis Registered Nurse you will lead a team, draw blood and may be required to supervise blood drives. To learn more about the life-saving impact our employees have every day, watch this short video: https://www.youtube.com/watch?v=Cldo1m5z-Ds&t=15s Job Summary Responsibility to perform clinical apheresis procedures. These procedures may include, but are not limited to, plasma exchanges, red cell exchanges, platelet and white cell reductions, photopheresis and hematopoietic progenitor cell collections. Demonstrate excellence in customer service and public relations to promote a positive professional image of the American Red Cross. Works independently with attention to detail and possesses the necessary knowledge of all aspects of daily operations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Registered Nurse (Therapeutic Apheresis) Job Responsibilities Perform all phases of therapeutic apheresis procedures, ensuring safe and appropriate care of patient. Assess patient status relative to therapeutic apheresis, prior and during procedures, utilizing nursing process. Patient assessment to include laboratory testing results and other clinically significant procedures. Coordinate closely with physicians and nurses at a variety of hospitals to arrange therapeutic apheresis treatments and facilitate coordinated care. Evaluate patient medication for compatibility and safety of apheresis procedure and determine when to contact the physician. Demonstrate knowledge and compliance with all ARC departmental and organizational standard operating procedures, policies, practices and regulations. Complete necessary training and demonstrate competency to perform each job function. Explain, as needed, clinical apheresis procedures to patients and their family and other attending healthcare professionals. Assemble, restock, QC and maintain supplies and equipment in a state of readiness to maintain a clean, safe and efficient work environment. If appropriate, operate American Red Cross vehicles in compliance with all applicable regulations. The aforementioned responsibilities of the Therapeutic Apheresis RN describe the general nature and level of work and are not an exhaustive list. Registered Nurse (Therapeutic Apheresis) Job Qualifications Bachelor's degree required. Registered nurse with current state licensure as required. Minimum 2 years related experience in medical/surgical or critical care nursing is required or equivalent combination of education and related experience required. Current CPR certification. Previous apheresis or dialysis experience is preferred. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication and public relation skills are preferred. A current valid driver's license and good driving record are required. Ability to work on a team. Travel: Heavy, overnight travel required Physical Requirements: The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
