This position is responsible for supporting the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also stock shelves and set up displays, clean store equipment, and load and unload trucks. It may also assist in making deliveries if necessary.
BASIC QUALIFICATIONS:
Must be at least 18 years of age.
Must have a valid driver's license.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
Must be able to tint paint, therefore, must be able to distinguish the difference between colors.
Must be able to operate a computer and communicate via the telephone.
MINIMUM QUALIFICATIONS:
High school diploma or comparable certification (e.g. GED).
PREFERRED QUALIFICATIONS:
Prior experience in a sales or customer service position.
Customer service skills, including problem solving and handling customer complaints.
Good written and verbal communication skills.
Location:
US NC Hickory Hwy 70 2930 (580432) 2435 US Highway 70 Hickory, 28602
Who we are
At Sherwin-Williams, we're proud of the company we keep - our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers .
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
Sep 18, 2017
Part time
This position is responsible for supporting the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also stock shelves and set up displays, clean store equipment, and load and unload trucks. It may also assist in making deliveries if necessary.
BASIC QUALIFICATIONS:
Must be at least 18 years of age.
Must have a valid driver's license.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
Must be able to tint paint, therefore, must be able to distinguish the difference between colors.
Must be able to operate a computer and communicate via the telephone.
MINIMUM QUALIFICATIONS:
High school diploma or comparable certification (e.g. GED).
PREFERRED QUALIFICATIONS:
Prior experience in a sales or customer service position.
Customer service skills, including problem solving and handling customer complaints.
Good written and verbal communication skills.
Location:
US NC Hickory Hwy 70 2930 (580432) 2435 US Highway 70 Hickory, 28602
Who we are
At Sherwin-Williams, we're proud of the company we keep - our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers .
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
This position is responsible for supporting the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also stock shelves and set up displays, clean store equipment, and load and unload trucks. It may also assist in making deliveries if necessary.
BASIC QUALIFICATIONS:
Must be at least 18 years of age.
Must have a valid driver's license.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
Must be able to tint paint, therefore, must be able to distinguish the difference between colors.
Must be able to operate a computer and communicate via the telephone.
MINIMUM QUALIFICATIONS:
High school diploma or comparable certification (e.g. GED).
PREFERRED QUALIFICATIONS:
Prior experience in a sales or customer service position.
Customer service skills, including problem solving and handling customer complaints.
Good written and verbal communication skills.
Location:
210 - 1st Ave NE; Hickory, NC , 28601-6208
Who we are
At Sherwin-Williams, we're proud of the company we keep - our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers .
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
Sep 18, 2017
Part time
This position is responsible for supporting the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also stock shelves and set up displays, clean store equipment, and load and unload trucks. It may also assist in making deliveries if necessary.
BASIC QUALIFICATIONS:
Must be at least 18 years of age.
Must have a valid driver's license.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
Must be able to tint paint, therefore, must be able to distinguish the difference between colors.
Must be able to operate a computer and communicate via the telephone.
MINIMUM QUALIFICATIONS:
High school diploma or comparable certification (e.g. GED).
PREFERRED QUALIFICATIONS:
Prior experience in a sales or customer service position.
Customer service skills, including problem solving and handling customer complaints.
Good written and verbal communication skills.
Location:
210 - 1st Ave NE; Hickory, NC , 28601-6208
Who we are
At Sherwin-Williams, we're proud of the company we keep - our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers .
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
This position is responsible for supporting the sales efforts at a Sherwin-Williams commercial paint store, servicing wholesale customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also stock shelves and set up displays, clean store equipment, and load and unload trucks. It may also assist in making deliveries if necessary.
BASIC QUALIFICATIONS:
Must be at least 18 years of age.
Must have a valid driver's license.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be willing to work all scheduled hours and required overtime, which may include evenings and weekends, with or without reasonable accommodation.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
Must be able to operate material handling equipment (e.g. hand truck, pallet jack, forkllift, etc.).
Must be able to tint paint, therefore, must be able to distinguish the difference between colors.
Must be able to operate a computer and communicate via the telephone.
MINIMUM QUALIFICATIONS:
High school diploma or comparable certification (e.g. GED).
PREFERRED QUALIFICATIONS:
Prior experience in a sales or customer service position.
Associate Degree or related college courses.
Customer service skills, including problem solving and handling customer complaints.
Good written and verbal communication skills.
Location:
9115 Old Statesville Road; Charlotte, NC
Who we are
At Sherwin-Williams, we're proud of the company we keep - our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers .
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
Sep 18, 2017
Part time
This position is responsible for supporting the sales efforts at a Sherwin-Williams commercial paint store, servicing wholesale customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also stock shelves and set up displays, clean store equipment, and load and unload trucks. It may also assist in making deliveries if necessary.
BASIC QUALIFICATIONS:
Must be at least 18 years of age.
Must have a valid driver's license.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be willing to work all scheduled hours and required overtime, which may include evenings and weekends, with or without reasonable accommodation.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
Must be able to operate material handling equipment (e.g. hand truck, pallet jack, forkllift, etc.).
Must be able to tint paint, therefore, must be able to distinguish the difference between colors.
Must be able to operate a computer and communicate via the telephone.
MINIMUM QUALIFICATIONS:
High school diploma or comparable certification (e.g. GED).
PREFERRED QUALIFICATIONS:
Prior experience in a sales or customer service position.
Associate Degree or related college courses.
Customer service skills, including problem solving and handling customer complaints.
Good written and verbal communication skills.
Location:
9115 Old Statesville Road; Charlotte, NC
Who we are
At Sherwin-Williams, we're proud of the company we keep - our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers .
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
This position is responsible for supporting the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also stock shelves and set up displays, clean store equipment, and load and unload trucks. It may also assist in making deliveries if necessary.
BASIC QUALIFICATIONS:
Must be at least 18 years of age.
Must have a valid driver's license.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
Must be able to tint paint, therefore, must be able to distinguish the difference between colors.
Must be able to operate a computer and communicate via the telephone.
MINIMUM QUALIFICATIONS:
High school diploma or comparable certification (e.g. GED).
PREFERRED QUALIFICATIONS:
Prior experience in a sales or customer service position.
Customer service skills, including problem solving and handling customer complaints.
Good written and verbal communication skills.
Location:
1017 N Wendover Charlotte, NC
Who we are
At Sherwin-Williams, we're proud of the company we keep - our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers .
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
Sep 18, 2017
Part time
This position is responsible for supporting the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also stock shelves and set up displays, clean store equipment, and load and unload trucks. It may also assist in making deliveries if necessary.
BASIC QUALIFICATIONS:
Must be at least 18 years of age.
Must have a valid driver's license.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
Must be able to tint paint, therefore, must be able to distinguish the difference between colors.
Must be able to operate a computer and communicate via the telephone.
MINIMUM QUALIFICATIONS:
High school diploma or comparable certification (e.g. GED).
PREFERRED QUALIFICATIONS:
Prior experience in a sales or customer service position.
Customer service skills, including problem solving and handling customer complaints.
Good written and verbal communication skills.
Location:
1017 N Wendover Charlotte, NC
Who we are
At Sherwin-Williams, we're proud of the company we keep - our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers .
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
Cortland Partners
Raleigh, North Carolina, United States, 27601
Role Overview
At Cortland Partners, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
As a Senior Service Technician, you maintain the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike.
Roles You'll Play
THE SUPERHERO
Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
Demonstrate your knack for repairs and set the example for all your fellow Maintenance Technicians
Make your community a higher functioning and more efficient place for residents to call home
Combat Facilities and Services challenges by performing routine preventive maintenance and making sure all tools are in perfect condition
THE CARETAKER
Do whatever it takes — fixing a leak, repairing damage in a vacant unit, or removing abandoned furniture and appliances — to keep your community in tip-top shape
Eliminate disarray, disrepair, and chaos to keep your community running like a well-oiled machine
Make residents feel confident you will be there for them if something in their apartment breaks
THE OUTDOORS ENTHUSIAST
Always looking for an excuse to be outside — not a fan of sitting in a cubicle
Welcome opportunities to roll up your sleeves and get your hands dirty
Not intimidated by extreme weather, sewage, or heights
Happy to be on your feet most of the day, walking long distances, working on roofs, lifting up to 75 pounds, and operating machinery
Our Vision of What Success Looks Like
Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover.
Your Building Blocks of Success
Solid record of carpentry, plumbing, and electrical repair experience
Physical agility and mobility
Resourceful problem solver
Ability to interact with customers professionally and enthusiastically
Current EPA, CPO, and HVAC certifications
The Foundation of Cortland Partners
At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortlandpartners.com or call 404.965.3988.
Cortland Partners is a drug-free workplace.
Cortland Partners participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Apply Here: http://www.Click2apply.net/ykhs2m57634vnjkj PI99398871
Sep 13, 2017
Full time
Role Overview
At Cortland Partners, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
As a Senior Service Technician, you maintain the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike.
Roles You'll Play
THE SUPERHERO
Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
Demonstrate your knack for repairs and set the example for all your fellow Maintenance Technicians
Make your community a higher functioning and more efficient place for residents to call home
Combat Facilities and Services challenges by performing routine preventive maintenance and making sure all tools are in perfect condition
THE CARETAKER
Do whatever it takes — fixing a leak, repairing damage in a vacant unit, or removing abandoned furniture and appliances — to keep your community in tip-top shape
Eliminate disarray, disrepair, and chaos to keep your community running like a well-oiled machine
Make residents feel confident you will be there for them if something in their apartment breaks
THE OUTDOORS ENTHUSIAST
Always looking for an excuse to be outside — not a fan of sitting in a cubicle
Welcome opportunities to roll up your sleeves and get your hands dirty
Not intimidated by extreme weather, sewage, or heights
Happy to be on your feet most of the day, walking long distances, working on roofs, lifting up to 75 pounds, and operating machinery
Our Vision of What Success Looks Like
Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover.
Your Building Blocks of Success
Solid record of carpentry, plumbing, and electrical repair experience
Physical agility and mobility
Resourceful problem solver
Ability to interact with customers professionally and enthusiastically
Current EPA, CPO, and HVAC certifications
The Foundation of Cortland Partners
At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortlandpartners.com or call 404.965.3988.
Cortland Partners is a drug-free workplace.
Cortland Partners participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Apply Here: http://www.Click2apply.net/ykhs2m57634vnjkj PI99398871
Cortland Partners
Charlotte, North Carolina, United States, 28204
You are invited to attend our Charlotte Career Fest! We are hiring Groundskeepers, Service Technicians and Senior Service Technicians.
This is an awesome opportunity to meet with members of the Cortland Partners Team and learn more about the wonderful benefits of working with us. If you are interested in scheduling an interview at our Career Fest apply to this job posting or RSVP to analia.serebrenik@cortlandpartners.com. Please RSVP now so we can get an interview set up! Walk-ins are welcome as well.
Charlotte Career Fest
Wednesday and Thursday, September 6th and 7th
8a-12p & 3p-7p both days
Fairfi eld Inn & Suites
201 South McDowell Street
Charlotte, NC 28204
Assistant Community Manager, Community Manager, Groundskeepers, Housekeeper, Leasing Consultant, Senior Service Technician, Service Manager, Service Technicians, Maintenance Technicians
Apply Here: http://www.Click2apply.net/zwv3smc4wt4tw36n PI99281062
Sep 05, 2017
Full time
You are invited to attend our Charlotte Career Fest! We are hiring Groundskeepers, Service Technicians and Senior Service Technicians.
This is an awesome opportunity to meet with members of the Cortland Partners Team and learn more about the wonderful benefits of working with us. If you are interested in scheduling an interview at our Career Fest apply to this job posting or RSVP to analia.serebrenik@cortlandpartners.com. Please RSVP now so we can get an interview set up! Walk-ins are welcome as well.
Charlotte Career Fest
Wednesday and Thursday, September 6th and 7th
8a-12p & 3p-7p both days
Fairfi eld Inn & Suites
201 South McDowell Street
Charlotte, NC 28204
Assistant Community Manager, Community Manager, Groundskeepers, Housekeeper, Leasing Consultant, Senior Service Technician, Service Manager, Service Technicians, Maintenance Technicians
Apply Here: http://www.Click2apply.net/zwv3smc4wt4tw36n PI99281062
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift: Monday - Friday rotating weekends 1:30 PM-10:00 PM Following established procedures, notifies, educates, and counsels blood donors, their partners or family, employees and public audiences regarding blood transmissible infectious agents. Review and approve donor notification packets. In accordance with policy, may educate donors involved in recipient complication cases Interpret test results, the significance of health history information and risk factors to provide accurate and sensitive donor counseling. May manually enter additional test results into approved databases. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Qualifications Bachelor's degree in health science, biology, nursing, medical technology, infectious disease counseling or equivalent combination of education and related experience is required. Demonstrated competence in infectious disease counseling or related function. Minimum one year of work experience in a hospital, laboratory, infectious disease or sexually transmitted disease clinic setting is required with at least one year of counseling in those specific areas. Specific training in health education, infectious disease counseling, patient education, or equivalent is required. Familiarity with medical terminology required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Bilingual: Spanish - Preferred Responsibilities Ensure donors with abnormal or unexpected test results are deferred and appropriately notified in accordance with SOP requirements and timelines. Following established procedures, counsel blood donors who are deferred due to abnormal or unexpected test results or health history. Educate donors regarding risk behaviors, precautions and possible future implications to health. Provide appropriate community referrals to donors. Recognize situations where donor information gathered during counseling sessions require follow-up (such as identifying suspect products and retrieval, upgrading DDR or notifying outside agencies of infectious disease risk). Review test result or donation history and other pertinent information to provide appropriate counseling. Arrange follow-up testing (donors, recipients, etc) as required by applicable research or follow-up study or at donor or physician request. Coordinate donor participation in research or follow-up studies. Manage follow-up testing and upgrade deferral status as a result of additional follow-up test results May investigate and gather supporting documentation for donor reentry and reinstatement. May remove deferral codes from donors who are again eligible due to changing eligibility criteria or approved donor reentry protocols. Notify donors of changes in eligibility status and eligibility for reentry testing. Complete and review donor case files to ensure documentation is complete and actions have been taken as required. Perform recipient tracing (look back) activities. May prepare and deliver educational seminars to internal and external audiences. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift: Monday - Friday rotating weekends 1:30 PM-10:00 PM Following established procedures, notifies, educates, and counsels blood donors, their partners or family, employees and public audiences regarding blood transmissible infectious agents. Review and approve donor notification packets. In accordance with policy, may educate donors involved in recipient complication cases Interpret test results, the significance of health history information and risk factors to provide accurate and sensitive donor counseling. May manually enter additional test results into approved databases. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Qualifications Bachelor's degree in health science, biology, nursing, medical technology, infectious disease counseling or equivalent combination of education and related experience is required. Demonstrated competence in infectious disease counseling or related function. Minimum one year of work experience in a hospital, laboratory, infectious disease or sexually transmitted disease clinic setting is required with at least one year of counseling in those specific areas. Specific training in health education, infectious disease counseling, patient education, or equivalent is required. Familiarity with medical terminology required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Bilingual: Spanish - Preferred Responsibilities Ensure donors with abnormal or unexpected test results are deferred and appropriately notified in accordance with SOP requirements and timelines. Following established procedures, counsel blood donors who are deferred due to abnormal or unexpected test results or health history. Educate donors regarding risk behaviors, precautions and possible future implications to health. Provide appropriate community referrals to donors. Recognize situations where donor information gathered during counseling sessions require follow-up (such as identifying suspect products and retrieval, upgrading DDR or notifying outside agencies of infectious disease risk). Review test result or donation history and other pertinent information to provide appropriate counseling. Arrange follow-up testing (donors, recipients, etc) as required by applicable research or follow-up study or at donor or physician request. Coordinate donor participation in research or follow-up studies. Manage follow-up testing and upgrade deferral status as a result of additional follow-up test results May investigate and gather supporting documentation for donor reentry and reinstatement. May remove deferral codes from donors who are again eligible due to changing eligibility criteria or approved donor reentry protocols. Notify donors of changes in eligibility status and eligibility for reentry testing. Complete and review donor case files to ensure documentation is complete and actions have been taken as required. Perform recipient tracing (look back) activities. May prepare and deliver educational seminars to internal and external audiences. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift: 2nd 1:00p-9:30p with Rotating Weekends. Qualifications Bachelor's degree in health science, biology, nursing, medical technology, infectious disease counseling or equivalent combination of education and related experience is required. Demonstrated competence in infectious disease counseling or related functions. Awareness of various infectious/communicable diseases or STI’s to include Syphilis, HCV, Zika, HBV, HTLV and Chagas - preferred Experience in a call center environment where productivity is measured - preferred. Employment experience in psycho education, prevention awareness, community liaison or client support work - preferred. Minimum one year of work experience in a hospital, laboratory, infectious disease or sexually transmitted disease clinic setting is required with at least one year of counseling in those specific areas. Specific training in health education, infectious disease counseling, patient education, or equivalent is required. Familiarity with medical terminology required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities Following established procedures, notifies, educates, and counsels blood donors, their partners or family, employees and public audiences regarding blood transmissible infectious agents. Review and approve donor notification packets. In accordance with policy, may educate donors involved in recipient complication cases Interpret test results, the significance of health history information and risk factors to provide accurate and sensitive donor counseling. May manually enter additional test results into approved databases. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Ensure donors with abnormal or unexpected test results are deferred and appropriately notified in accordance with SOP requirements and timelines. Following established procedures, counsel blood donors who are deferred due to abnormal or unexpected test results or health history. Educate donors regarding risk behaviors, precautions and possible future implications to health. Provide appropriate community referrals to donors. Recognize situations where donor information gathered during counseling sessions require follow-up (such as identifying suspect products and retrieval, upgrading DDR or notifying outside agencies of infectious disease risk). Review test result or donation history and other pertinent information to provide appropriate counseling. Arrange follow-up testing (donors, recipients, etc) as required by applicable research or follow-up study or at donor or physician request. Coordinate donor participation in research or follow-up studies. Manage follow-up testing and upgrade deferral status as a result of additional follow-up test results May investigate and gather supporting documentation for donor reentry and reinstatement. May remove deferral codes from donors who are again eligible due to changing eligibility criteria or approved donor reentry protocols. Notify donors of changes in eligibility status and eligibility for reentry testing. Complete and review donor case files to ensure documentation is complete and actions have been taken as required. Perform recipient tracing (look back) activities. May prepare and deliver educational seminars to internal and external audiences. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift: 2nd 1:00p-9:30p with Rotating Weekends. Qualifications Bachelor's degree in health science, biology, nursing, medical technology, infectious disease counseling or equivalent combination of education and related experience is required. Demonstrated competence in infectious disease counseling or related functions. Awareness of various infectious/communicable diseases or STI’s to include Syphilis, HCV, Zika, HBV, HTLV and Chagas - preferred Experience in a call center environment where productivity is measured - preferred. Employment experience in psycho education, prevention awareness, community liaison or client support work - preferred. Minimum one year of work experience in a hospital, laboratory, infectious disease or sexually transmitted disease clinic setting is required with at least one year of counseling in those specific areas. Specific training in health education, infectious disease counseling, patient education, or equivalent is required. Familiarity with medical terminology required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities Following established procedures, notifies, educates, and counsels blood donors, their partners or family, employees and public audiences regarding blood transmissible infectious agents. Review and approve donor notification packets. In accordance with policy, may educate donors involved in recipient complication cases Interpret test results, the significance of health history information and risk factors to provide accurate and sensitive donor counseling. May manually enter additional test results into approved databases. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Ensure donors with abnormal or unexpected test results are deferred and appropriately notified in accordance with SOP requirements and timelines. Following established procedures, counsel blood donors who are deferred due to abnormal or unexpected test results or health history. Educate donors regarding risk behaviors, precautions and possible future implications to health. Provide appropriate community referrals to donors. Recognize situations where donor information gathered during counseling sessions require follow-up (such as identifying suspect products and retrieval, upgrading DDR or notifying outside agencies of infectious disease risk). Review test result or donation history and other pertinent information to provide appropriate counseling. Arrange follow-up testing (donors, recipients, etc) as required by applicable research or follow-up study or at donor or physician request. Coordinate donor participation in research or follow-up studies. Manage follow-up testing and upgrade deferral status as a result of additional follow-up test results May investigate and gather supporting documentation for donor reentry and reinstatement. May remove deferral codes from donors who are again eligible due to changing eligibility criteria or approved donor reentry protocols. Notify donors of changes in eligibility status and eligibility for reentry testing. Complete and review donor case files to ensure documentation is complete and actions have been taken as required. Perform recipient tracing (look back) activities. May prepare and deliver educational seminars to internal and external audiences. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High School diploma or equivalent required. Associates Degree in Electronics or Biomedical Equipment Technology is preferred. Six months experience in electronic, mechanical or electro-mechanical repair or equivalent combination of education and experience. Maintenance skills in electronics, mechanical or electromechanical device repair preferred. Ability to read color codes on wiring and electrical components. Ability to comprehend and follow both written and oral instructions. Ability to establish and maintain working relationships with co-workers, BioMedical and medical staff, and the general public. A basic knowledge of email, database management, spreadsheet, and word processor applications. Ability to work nights, weekends, and holidays if necessary. Ability to keep neat and accurate records. Must be willing to be multi-task trained. A valid Drivers license with a good driving record. Ability to take support calls. Responsibilities Under relatively close supervision, repair, calibrate, and maintain all types of basic biomedical equipment, devices, instruments, and systems. Inspect, install, and provide preventive maintenance of general biomedical equipment. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Perform a variety of routine tasks associated with the installation, service and calibration of a diverse range of biomedical equipment and instrumentation. Assist in the support of a systematic preventive maintenance program for biomedical equipment and instrumentation which may include entry into Computerized Maintenance Management System. Install, qualify, maintain service, modify, troubleshoot, safety test, and calibrate a variety of biomedical equipment and instrumentation by interpreting engineering and vendor information, schematic diagrams and graphic illustrations. Diagnose and correct system or equipment malfunctions by repairing or replacing parts to ensure that biomedical equipment and internal circuitry meets specified requirements. Provide technical assistance and instruction to personnel in the operation and maintenance of equipment. Meets departmental performance indicator standards on a consistent basis. Maintains accurate and timely documentation and Maintains a clean and safe work place. Perform other related duties as necessary to support organizational, regional and departmental business and quality goals. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High School diploma or equivalent required. Associates Degree in Electronics or Biomedical Equipment Technology is preferred. Six months experience in electronic, mechanical or electro-mechanical repair or equivalent combination of education and experience. Maintenance skills in electronics, mechanical or electromechanical device repair preferred. Ability to read color codes on wiring and electrical components. Ability to comprehend and follow both written and oral instructions. Ability to establish and maintain working relationships with co-workers, BioMedical and medical staff, and the general public. A basic knowledge of email, database management, spreadsheet, and word processor applications. Ability to work nights, weekends, and holidays if necessary. Ability to keep neat and accurate records. Must be willing to be multi-task trained. A valid Drivers license with a good driving record. Ability to take support calls. Responsibilities Under relatively close supervision, repair, calibrate, and maintain all types of basic biomedical equipment, devices, instruments, and systems. Inspect, install, and provide preventive maintenance of general biomedical equipment. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Perform a variety of routine tasks associated with the installation, service and calibration of a diverse range of biomedical equipment and instrumentation. Assist in the support of a systematic preventive maintenance program for biomedical equipment and instrumentation which may include entry into Computerized Maintenance Management System. Install, qualify, maintain service, modify, troubleshoot, safety test, and calibrate a variety of biomedical equipment and instrumentation by interpreting engineering and vendor information, schematic diagrams and graphic illustrations. Diagnose and correct system or equipment malfunctions by repairing or replacing parts to ensure that biomedical equipment and internal circuitry meets specified requirements. Provide technical assistance and instruction to personnel in the operation and maintenance of equipment. Meets departmental performance indicator standards on a consistent basis. Maintains accurate and timely documentation and Maintains a clean and safe work place. Perform other related duties as necessary to support organizational, regional and departmental business and quality goals. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross Charlotte, NC National Testing Laboratory is seeking candidates for a Laboratory Technician GREAT OPPORTUNITY FOR NEW/RECENT SCIENCE GRAD! Job Description: As a Laboratory Tech you will perform automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply. Adheres to explicit standard operating procedures and performs all duties and responsibilities in accordance with the applicable regulatory requirements. Shift/schedule: Two Labs: Infectious Disease Lab (IDL): where testing is done for viral markers in the blood such as HIV, HCV (hepatitis), West Nile Virus and now Zika Virus. Or Immunohematology Laboratory (IHL): where The determination of an ABO Blood group is defined, and ANTIBODY SCREENING for red cell antibody detection, identification and crossmatch system Major Responsibilities: Perform and interpret manual and automated testing procedures on blood samples in the laboratory. Perform and accurately record required quality control procedures. Recognize and identify testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results. Report problems to the Laboratory Supervisor or other appropriate supervisory staff. Trouble-shoot and implement corrective actions. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain accurate, complete and legible records. Identify discrepancies and verify documentation performed by other technologists and technicians. Review documentation for accuracy, validity and completeness. Review test runs and verify test procedures are done in accordance with Standard Operating Procedures. Perform proficiency testing and validations as required. Prepare and evaluate reagents and quality control samples. Maintain inventory of reagents, equipment and supplies necessary for the performance of testing. Understand reagent stability and follow manufacturer recommended storage conditions. Properly perform and document required preventative maintenance and calibration on lab equipment. Demonstrate knowledge in all procedures performed in the assigned departments. Participate in continuing education programs and training/retraining as necessary. Participate in special projects and committee assignments as directed. Understand and comply with applicable federal and state regulations, AABB Standards, and ARCBS directives pertaining to blood banking and safety. Adhere to quality assurance procedures and current Good Manufacturing Practices. May be required to work overtime or provide on-call coverage as needed. Perform other related duties as necessary. Scope: May be required to provide direct and constant supervision for tasks performed by laboratory technicians and assistants. Assist in the training of new technologists, technicians and assistants. Travel to other National Testing & Reference Laboratories may be required. Qualifications: B achelor's degree from an accredited institution with a major in Biological, Chemical, or medical technology required; or the equivalent education required. Will be required to meet specific state requirements. Degrees from foreign institutions will require credential equivalency evaluation and must be stated on resume. Ability to understand and perform complex procedures and techniques and work with complex instrumentation. Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary. Ability to correctly interpret test results, to include identification and correction of discrepancies. Must be knowledgeable of required regulations and comply with them. Ability to provide excellent customer service internally and externally. Possess good written and verbal communication skills. Ability to read, understand and follow detailed procedures. Analytical, numerical and reasoning abilities necessary. Use of good sound judgment. Ability to prioritize organize, and handle a high volume workload efficiently essential. Must maintain high standard of performance during repetitious tasks. Ability to promote cooperative work environment with laboratory staff. Basic computer skills necessary. Equipment used includes the following: telephone, printer, photocopier, calculator, fax machine, variety of laboratory instrumentation (mechanical, electrical and pressurized), and maintenance tools. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the job. Frequent standing, walking and sitting. Manual dexterity necessary. Good close vision and color perception required. Clear simple speech and good hearing required. Kneel, stoop, crouch and balance occasionally. May lift or carry up to 50 pounds occasionally. Laboratory environment with high safety or health considerations. Moderate noise level. May require the ability to tolerate temperatures 2 - 8 degrees centigrade (approximately 32 - 40 degrees Fahrenheit) for short periods of time (in suitable cold temperature clothing provided). This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. To learn more about the life-saving impact our employees have every day, watch this short video: https://youtu.be/Hg3XJCA8RQ0 Apply now! The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross Charlotte, NC National Testing Laboratory is seeking candidates for a Laboratory Technician GREAT OPPORTUNITY FOR NEW/RECENT SCIENCE GRAD! Job Description: As a Laboratory Tech you will perform automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply. Adheres to explicit standard operating procedures and performs all duties and responsibilities in accordance with the applicable regulatory requirements. Shift/schedule: Two Labs: Infectious Disease Lab (IDL): where testing is done for viral markers in the blood such as HIV, HCV (hepatitis), West Nile Virus and now Zika Virus. Or Immunohematology Laboratory (IHL): where The determination of an ABO Blood group is defined, and ANTIBODY SCREENING for red cell antibody detection, identification and crossmatch system Major Responsibilities: Perform and interpret manual and automated testing procedures on blood samples in the laboratory. Perform and accurately record required quality control procedures. Recognize and identify testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results. Report problems to the Laboratory Supervisor or other appropriate supervisory staff. Trouble-shoot and implement corrective actions. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain accurate, complete and legible records. Identify discrepancies and verify documentation performed by other technologists and technicians. Review documentation for accuracy, validity and completeness. Review test runs and verify test procedures are done in accordance with Standard Operating Procedures. Perform proficiency testing and validations as required. Prepare and evaluate reagents and quality control samples. Maintain inventory of reagents, equipment and supplies necessary for the performance of testing. Understand reagent stability and follow manufacturer recommended storage conditions. Properly perform and document required preventative maintenance and calibration on lab equipment. Demonstrate knowledge in all procedures performed in the assigned departments. Participate in continuing education programs and training/retraining as necessary. Participate in special projects and committee assignments as directed. Understand and comply with applicable federal and state regulations, AABB Standards, and ARCBS directives pertaining to blood banking and safety. Adhere to quality assurance procedures and current Good Manufacturing Practices. May be required to work overtime or provide on-call coverage as needed. Perform other related duties as necessary. Scope: May be required to provide direct and constant supervision for tasks performed by laboratory technicians and assistants. Assist in the training of new technologists, technicians and assistants. Travel to other National Testing & Reference Laboratories may be required. Qualifications: B achelor's degree from an accredited institution with a major in Biological, Chemical, or medical technology required; or the equivalent education required. Will be required to meet specific state requirements. Degrees from foreign institutions will require credential equivalency evaluation and must be stated on resume. Ability to understand and perform complex procedures and techniques and work with complex instrumentation. Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary. Ability to correctly interpret test results, to include identification and correction of discrepancies. Must be knowledgeable of required regulations and comply with them. Ability to provide excellent customer service internally and externally. Possess good written and verbal communication skills. Ability to read, understand and follow detailed procedures. Analytical, numerical and reasoning abilities necessary. Use of good sound judgment. Ability to prioritize organize, and handle a high volume workload efficiently essential. Must maintain high standard of performance during repetitious tasks. Ability to promote cooperative work environment with laboratory staff. Basic computer skills necessary. Equipment used includes the following: telephone, printer, photocopier, calculator, fax machine, variety of laboratory instrumentation (mechanical, electrical and pressurized), and maintenance tools. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the job. Frequent standing, walking and sitting. Manual dexterity necessary. Good close vision and color perception required. Clear simple speech and good hearing required. Kneel, stoop, crouch and balance occasionally. May lift or carry up to 50 pounds occasionally. Laboratory environment with high safety or health considerations. Moderate noise level. May require the ability to tolerate temperatures 2 - 8 degrees centigrade (approximately 32 - 40 degrees Fahrenheit) for short periods of time (in suitable cold temperature clothing provided). This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. To learn more about the life-saving impact our employees have every day, watch this short video: https://youtu.be/Hg3XJCA8RQ0 Apply now! The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. We are currently seeking a Health & Safety Instructor to work out of Asheville, NC. This is a part-time, on-call position working a variable shift schedule. Candidates must have availability at least 3 days per week, including minimum 2 weekend days per month. Classes are primarily Monday, Tuesday, Thursday, and Saturday (with some Wednesdays as well). The Health and Safety Instructor’s primary responsibility is to instruct American Red Cross classes to community groups at the American Red Cross building and/or at community or corporate sites. This position is responsible for providing high quality, superior instruction, providing necessary reports and managing/cleaning equipment in their possession or under their delegated responsibility. Qualifications: • Current certification to be an instructor in discipline desired to instruct is a plus, but not required. Credentialing as required by state law for course to be taught or administered. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. • Ability to communicate course material in a clear and understandable manner. • Customer service orientation • Ability to teach effectively in an adult learning environment. • High School Diploma or equivalent (GED). • Current Driver’s License. Access to transportation to instruction sites. • Work in education or service industry is a plus, but not required. • Basic computer/typing skills and demonstrated ability to utilize MS Office programs. Ability to use online, web-based technology to submit payroll time-card, course related training documents and for regular communication. • Access to phone, internet and email. • Flexible schedule available • Ability to travel regionally 50-75%. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the Red Cross organization. May require the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. May include sitting for long periods of time and working under challenging conditions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. We are currently seeking a Health & Safety Instructor to work out of Asheville, NC. This is a part-time, on-call position working a variable shift schedule. Candidates must have availability at least 3 days per week, including minimum 2 weekend days per month. Classes are primarily Monday, Tuesday, Thursday, and Saturday (with some Wednesdays as well). The Health and Safety Instructor’s primary responsibility is to instruct American Red Cross classes to community groups at the American Red Cross building and/or at community or corporate sites. This position is responsible for providing high quality, superior instruction, providing necessary reports and managing/cleaning equipment in their possession or under their delegated responsibility. Qualifications: • Current certification to be an instructor in discipline desired to instruct is a plus, but not required. Credentialing as required by state law for course to be taught or administered. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. • Ability to communicate course material in a clear and understandable manner. • Customer service orientation • Ability to teach effectively in an adult learning environment. • High School Diploma or equivalent (GED). • Current Driver’s License. Access to transportation to instruction sites. • Work in education or service industry is a plus, but not required. • Basic computer/typing skills and demonstrated ability to utilize MS Office programs. Ability to use online, web-based technology to submit payroll time-card, course related training documents and for regular communication. • Access to phone, internet and email. • Flexible schedule available • Ability to travel regionally 50-75%. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the Red Cross organization. May require the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. May include sitting for long periods of time and working under challenging conditions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission (https://youtu.be/xhmr-3s1Eqw) Position Summary Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! In this role you will primarily work at one of our fixed site locations performing apheresis phlebotomy. You may also help with some whole blood collection as well. Our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. (https://www.youtube.com/watch?v=Cldo1m5z-Ds) Phlebotomist – Responsibilities • Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. • May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. • May perform all types of donor health history screening and eligibility procedures. • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation. • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our donors • Take care of your team members – show up for every shift and give 100% while you’re there. Contribute to a friendly and fun environment. • Team up with your co-workers to keep our donors coming back again and again. • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications • High school diploma or equivalent required • Customer service experience, effective verbal communication, and public relations skills are required • RN/LPN or equivalent experience is required, with current state licensure as required. Equivalent experience equates to at least one year of satisfactory performance in phlebotomy or related field. • A current, valid driver's license and good driving record is required. • Basic computer skills are desirable • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission (https://youtu.be/xhmr-3s1Eqw) Position Summary Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! In this role you will primarily work at one of our fixed site locations performing apheresis phlebotomy. You may also help with some whole blood collection as well. Our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. (https://www.youtube.com/watch?v=Cldo1m5z-Ds) Phlebotomist – Responsibilities • Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. • May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. • May perform all types of donor health history screening and eligibility procedures. • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation. • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our donors • Take care of your team members – show up for every shift and give 100% while you’re there. Contribute to a friendly and fun environment. • Team up with your co-workers to keep our donors coming back again and again. • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications • High school diploma or equivalent required • Customer service experience, effective verbal communication, and public relations skills are required • RN/LPN or equivalent experience is required, with current state licensure as required. Equivalent experience equates to at least one year of satisfactory performance in phlebotomy or related field. • A current, valid driver's license and good driving record is required. • Basic computer skills are desirable • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines. and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines. and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Today's American Red Cross is keeping pace with the changing military. Using the latest in computer and telecommunications technology, the Red Cross allows military members stationed all over the world to send messages to loved ones back home during an emergency or other important event. These communications are delivered around-the-clock, seven days a week, 365 days a year. While serving 1.4 million active duty personnel, the Red Cross also reaches out to the 1.5 million members of the National Guard and the Reserves who reside in nearly every local community in America. Both active duty and community-based military can count on the Red Cross to provide emergency communications that link them with their families back home, access to financial assistance, counseling and assistance to veterans. The American Red Cross Eastern North Carolina Region is seeking a Regional SAF (Service to the Armed Forces) Director. This position will be based in our Raleigh, NC Chapter. Job Summary: Strengthens and grows programs and services to meet families of United States Armed Services needs in accordance with specified Red Cross policies and procedures. Develops long- and short-term program strategies and oversees implementation for programs/services on military installations and community – based services within resource constraints. Directs and oversees the work assignment and performance of staff and volunteers. Ensures coordinated outreach and partnerships within the larger Red Cross organization and external constituents (e.g.: government and/or community agencies). Responsibilities: 1. Strategic Development/Performance: Identifies, develops and implements short and long-term strategies to integrate priorities into the overall organization business plan for a *(X – Large or Large) region and manages the execution of those strategies. 2. Program Management/ Service Delivery: Provides management oversight of all human resources to ensure adequate capacity and consistent delivery of SAF services throughout the regional jurisdiction. Provides management oversight, review and approval of financial and administrative functions performed by stations within the regional jurisdiction. Reviews and approves programs and services initiated by personnel and ensures compliance with internal policies and procedures. Ensures consistent delivery quality and growth of programs and the integration with other programs within the organization. Ensures sufficient funds are available to support local American Red Cross programs and services throughout the region and develops and manage a regional budget. 3. External Relationships & Partnerships: Represents the American Red Cross and promotes its programs and services within a regional jurisdiction by ensuring effective working relationships with the military commands at all levels; ensures that effective public relations programs are maintained at the station level and that adequate financial and logistical support exists within the military community and command. 4. Internal Collaborations and Feedback: Serves as the liaison between Chapter Leadership, NHQ Leadership and field staff within the regional jurisdiction. 5. Staff Management: Hires, manages, and evaluates direct and indirect staff. Directs staff, which includes Station Managers, assigned to installations within region, in the development and implementation of departmental policies, procedures and programs. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. * Regional SAF (Service to the Armed Forces) Director is designed to function in a X-Large or Large Region size (reports to Regional Chief Executive or Regional Chief Operating Officer) . The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Master’s Degree in business management desired. Experience: Minimum of 7- 10 years of progressive experience directing and leading large scale social service programs. Track record of leadership results in non-profit and/or for-profit organizations. Proven results in achieving financial success in a business unit or area and leveraging relationships with diverse levels of internal & external stakeholders. Management Experience: Minimum of 5 - 10 years of staff management experience. Demonstrated ability to develop effective work teams and build consensus within the organization and the community. Proven ability to build strong relationships that fosters collaborative approaches to achieving organizational success. Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Proven ability to management multiple projects and priorities. Demonstrated knowledge of non-profit management and volunteer engagement. Ability to apply financial rigor and acumen to all initiatives. Familiarity with military culture, regulations and protocol is required. Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws. Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May require some travel. If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Today's American Red Cross is keeping pace with the changing military. Using the latest in computer and telecommunications technology, the Red Cross allows military members stationed all over the world to send messages to loved ones back home during an emergency or other important event. These communications are delivered around-the-clock, seven days a week, 365 days a year. While serving 1.4 million active duty personnel, the Red Cross also reaches out to the 1.5 million members of the National Guard and the Reserves who reside in nearly every local community in America. Both active duty and community-based military can count on the Red Cross to provide emergency communications that link them with their families back home, access to financial assistance, counseling and assistance to veterans. The American Red Cross Eastern North Carolina Region is seeking a Regional SAF (Service to the Armed Forces) Director. This position will be based in our Raleigh, NC Chapter. Job Summary: Strengthens and grows programs and services to meet families of United States Armed Services needs in accordance with specified Red Cross policies and procedures. Develops long- and short-term program strategies and oversees implementation for programs/services on military installations and community – based services within resource constraints. Directs and oversees the work assignment and performance of staff and volunteers. Ensures coordinated outreach and partnerships within the larger Red Cross organization and external constituents (e.g.: government and/or community agencies). Responsibilities: 1. Strategic Development/Performance: Identifies, develops and implements short and long-term strategies to integrate priorities into the overall organization business plan for a *(X – Large or Large) region and manages the execution of those strategies. 2. Program Management/ Service Delivery: Provides management oversight of all human resources to ensure adequate capacity and consistent delivery of SAF services throughout the regional jurisdiction. Provides management oversight, review and approval of financial and administrative functions performed by stations within the regional jurisdiction. Reviews and approves programs and services initiated by personnel and ensures compliance with internal policies and procedures. Ensures consistent delivery quality and growth of programs and the integration with other programs within the organization. Ensures sufficient funds are available to support local American Red Cross programs and services throughout the region and develops and manage a regional budget. 3. External Relationships & Partnerships: Represents the American Red Cross and promotes its programs and services within a regional jurisdiction by ensuring effective working relationships with the military commands at all levels; ensures that effective public relations programs are maintained at the station level and that adequate financial and logistical support exists within the military community and command. 4. Internal Collaborations and Feedback: Serves as the liaison between Chapter Leadership, NHQ Leadership and field staff within the regional jurisdiction. 5. Staff Management: Hires, manages, and evaluates direct and indirect staff. Directs staff, which includes Station Managers, assigned to installations within region, in the development and implementation of departmental policies, procedures and programs. It is the responsibility of all Red Cross Staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. * Regional SAF (Service to the Armed Forces) Director is designed to function in a X-Large or Large Region size (reports to Regional Chief Executive or Regional Chief Operating Officer) . The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Master’s Degree in business management desired. Experience: Minimum of 7- 10 years of progressive experience directing and leading large scale social service programs. Track record of leadership results in non-profit and/or for-profit organizations. Proven results in achieving financial success in a business unit or area and leveraging relationships with diverse levels of internal & external stakeholders. Management Experience: Minimum of 5 - 10 years of staff management experience. Demonstrated ability to develop effective work teams and build consensus within the organization and the community. Proven ability to build strong relationships that fosters collaborative approaches to achieving organizational success. Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Proven ability to management multiple projects and priorities. Demonstrated knowledge of non-profit management and volunteer engagement. Ability to apply financial rigor and acumen to all initiatives. Familiarity with military culture, regulations and protocol is required. Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws. Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May require some travel. If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Associates Degree and two years experience in electronics, computer science, and mechanical or electromechanical repair required; or the equivalent combination of education and experience. Or documented high level performance as an American Red Cross Biomedical Equipment Tech I. Ability to read color codes on wiring and electrical components. Ability to comprehend and follow both written and oral instructions. Ability to establish and maintain working relationships with co-workers, biomedical and medical staff, and the general public. A basic knowledge of e-mail, database management, spreadsheet, and word processor applications. Ability to work nights, weekends, and holidays if necessary. Ability to keep neat and accurate records. Must be willing to be multi-task trained. A valid Drivers license with a good driving record. Ability to take support call. Responsibilities Under moderate supervision, repair, calibrate, and maintain all types of biomedical equipment, devices, instruments, and systems with basic to moderate complexity. Inspect, install, and provide preventive maintenance of general and complex biomedical equipment. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Perform a variety of routine and complex tasks associated with the installation, service and calibration of a diverse range of biomedical equipment and instrumentation. Assist in the support of a systematic preventive maintenance program for biomedical equipment and instrumentation which may include entry into Computerized Maintenance Management System. Install, qualify, maintain service, modify, troubleshoot, safety test, and calibrate a variety of biomedical equipment and instrumentation by interpreting engineering and vendor information, schematic diagrams and graphic illustrations. Diagnose and correct system or equipment malfunctions by repairing or replacing parts to ensure that biomedical equipment and internal circuitry meets specified requirements. Make necessary calculations for computing circuit elements necessary to adjust circuitry to specified requirements as instructed. Provide technical assistance and instruction to personnel in the operation and maintenance of equipment. Provide recommendations regarding purchase of biomedical equipment and instrumentation. Meets departmental performance indicator standards on a consistent basis. Maintains accurate and timely documentation. Maintains a clean and safe work place. Perform other related duties as necessary to support organizational, regional and departmental business and quality goals. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Associates Degree and two years experience in electronics, computer science, and mechanical or electromechanical repair required; or the equivalent combination of education and experience. Or documented high level performance as an American Red Cross Biomedical Equipment Tech I. Ability to read color codes on wiring and electrical components. Ability to comprehend and follow both written and oral instructions. Ability to establish and maintain working relationships with co-workers, biomedical and medical staff, and the general public. A basic knowledge of e-mail, database management, spreadsheet, and word processor applications. Ability to work nights, weekends, and holidays if necessary. Ability to keep neat and accurate records. Must be willing to be multi-task trained. A valid Drivers license with a good driving record. Ability to take support call. Responsibilities Under moderate supervision, repair, calibrate, and maintain all types of biomedical equipment, devices, instruments, and systems with basic to moderate complexity. Inspect, install, and provide preventive maintenance of general and complex biomedical equipment. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Perform a variety of routine and complex tasks associated with the installation, service and calibration of a diverse range of biomedical equipment and instrumentation. Assist in the support of a systematic preventive maintenance program for biomedical equipment and instrumentation which may include entry into Computerized Maintenance Management System. Install, qualify, maintain service, modify, troubleshoot, safety test, and calibrate a variety of biomedical equipment and instrumentation by interpreting engineering and vendor information, schematic diagrams and graphic illustrations. Diagnose and correct system or equipment malfunctions by repairing or replacing parts to ensure that biomedical equipment and internal circuitry meets specified requirements. Make necessary calculations for computing circuit elements necessary to adjust circuitry to specified requirements as instructed. Provide technical assistance and instruction to personnel in the operation and maintenance of equipment. Provide recommendations regarding purchase of biomedical equipment and instrumentation. Meets departmental performance indicator standards on a consistent basis. Maintains accurate and timely documentation. Maintains a clean and safe work place. Perform other related duties as necessary to support organizational, regional and departmental business and quality goals. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. Design and develop equipment and systems and/or redesign existing systems to fulfill the needs of customers and support business operations. Support project managers on software projects as required. May provide technical guidance to other staff. Responsibilities: Develop applications software projects including functional requirements, analysis, applications and user interface design, database design, security control setup, testing, documentation, and implementation. Install, configure and customize commerical-off-the-shelf (COTS) software applications to meet approved project requirements. Prepare metrics, activity and progress reports regarding projects, tasks, and operations. Provide technical expertise to IT staff as needed in regards to major packaged applications or complex software designs. Follow standard operations and procedures. Qualifications Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Technology or related field Experience: Minimum 3 to 5 years required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. Design and develop equipment and systems and/or redesign existing systems to fulfill the needs of customers and support business operations. Support project managers on software projects as required. May provide technical guidance to other staff. Responsibilities: Develop applications software projects including functional requirements, analysis, applications and user interface design, database design, security control setup, testing, documentation, and implementation. Install, configure and customize commerical-off-the-shelf (COTS) software applications to meet approved project requirements. Prepare metrics, activity and progress reports regarding projects, tasks, and operations. Provide technical expertise to IT staff as needed in regards to major packaged applications or complex software designs. Follow standard operations and procedures. Qualifications Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Technology or related field Experience: Minimum 3 to 5 years required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Responsible for the supervision of assigned service agents including, but not limited to, interviewing/hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. 2. Ensures adequate staffing to meet call center objectives. Projects staffing needs and develops strategies to ensure call hours objectives are met. Initiates defined contingency actions during call period as required to maximize production. 3. Responsible for monitoring individual service agent calls, evaluating calls against defined standards of performance, and providing coaching to service agents. Utilize third party reviews to provide coaching. Identify and schedule training for service agents according to identified needs. 4. Utilize systems, reports and resources productively to achieve objectives in a cost-effective manner. 5. Implement programs for leading and motivating service agent staff to achieve recruitment organizational objectives and minimize turnover. 6. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Oversee and monitor service agents within divisional call centers to achieve production standards for the number of calls and appointments, meeting defined levels of performance for productivity and quality. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: Bachelor's degree in business, management, marketing, communications, public relations, or the equivalent is required. Minimum three years of proven sales and/or telemarketing experience indicating consistent record of achieving established goals. Includes a minimum of one year supervisory experience; preferably in a call center or blood banking environment. Strong organizational and problem solving skills, the ability to work independently and under pressure. Ability to work in a fast paced call center environment required. Effective verbal and written communication skills are required. Intermediate level computer skills with Microsoft Office applications in a Windows environment are required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Responsible for the supervision of assigned service agents including, but not limited to, interviewing/hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. 2. Ensures adequate staffing to meet call center objectives. Projects staffing needs and develops strategies to ensure call hours objectives are met. Initiates defined contingency actions during call period as required to maximize production. 3. Responsible for monitoring individual service agent calls, evaluating calls against defined standards of performance, and providing coaching to service agents. Utilize third party reviews to provide coaching. Identify and schedule training for service agents according to identified needs. 4. Utilize systems, reports and resources productively to achieve objectives in a cost-effective manner. 5. Implement programs for leading and motivating service agent staff to achieve recruitment organizational objectives and minimize turnover. 6. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Oversee and monitor service agents within divisional call centers to achieve production standards for the number of calls and appointments, meeting defined levels of performance for productivity and quality. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: Bachelor's degree in business, management, marketing, communications, public relations, or the equivalent is required. Minimum three years of proven sales and/or telemarketing experience indicating consistent record of achieving established goals. Includes a minimum of one year supervisory experience; preferably in a call center or blood banking environment. Strong organizational and problem solving skills, the ability to work independently and under pressure. Ability to work in a fast paced call center environment required. Effective verbal and written communication skills are required. Intermediate level computer skills with Microsoft Office applications in a Windows environment are required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Overview: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. Job Description: The Category –Supply Management leads Supply Management’s support for the HR & Travel categories. Leads large indirect staff via Center-Led approach. Focus areas: Category Strategies. Written Category Strategies for assigned categories Improvement. Drives YOY financial improvement and risk mitigation Performance Reporting (e.g. cost savings process, reporting, scorecards, etc.) Professional Development & Training Plan based on Role Competencies Process Improvement to assure mitigation of risk via simpler work processes Best Practices & Benchmarking to improve performance based on facts Benchmarking (e.g. across industry benchmarks, best practices, etc.) Market Analysis (e.g. what are others doing in same categories, etc.) Environmental Scanning. Keeps abreast of market intelligence in categories assigned and incorporates into work plans as appropriate Ensures Supply Management’s written Statement of Direction is followed. Provides leadership for HR & Travel Supply Management initiatives via Influence Model. Coordinates enterprise efforts, and participates in the implementation of new and highly complex projects across the American Red Cross. This is a critical role that has significant impact on Supply Management’s ability to deliver in terms of risk mitigation and financial improvement/cost reduction as expected by CFO. Responsibilities Under the direction of the Director of Supply Management: Ambassador of Supply Management (AOSM) for LOB and Function Leaders Creates and executes written Category Strategies, endorsed by stakeholders Facilitates execution of Category Initiatives in collaboration with stakeholders Uses Influence not Command and Control to gain endorsement of proposals Lead in the development and execution of Category negotiation strategies with suppliers, including, but not limited to, specific targets for pricing, service, quality, intellectual property, liability and risk Leads complex negotiation with suppliers, develops good agreements with the understanding of win-win outcomes Facilitate line of business reviews Lead strategic supplier business reviews Collaborates and recognizes the best option is the one that is agreed to by all Ensures appropriate stakeholders endorses proposals before implementation Leadership via ‘Center-Led’ approach. ‘Center-Led’ as defined by McKinsey. Delivers Year-Over-Year (YOY) financial improvement in categories assigned (Target best in class 3 -5 X+ ROI on total cost of team .. salary plus benefits) Highly responsive to all stakeholders Keeps stakeholders regularly informed (e.g. regular check-ins, etc.) Defines roles and responsibilities for each team member or participant Uses stakeholder-centric approach Demonstrates managerial courage by bringing up the ‘undiscussables’ Exhibits grace under fire Ongoing operational responsibilities will include: Maintain and improve methods to identify and communicate marketplace expertise, including market analysis, supply risk, competitive threats, demand management trends, internal purchasing behavior, and pricing strategies Drive comprehensive analytical approach to measure & interpret category performance and provide qualitative & quantitative assessment to stakeholders Provide process and policy enforcement for the Category across Red Cross Generate organizational metrics/scorecard to report on category performance Requirements Bachelor’s Degree required. Master’s Degree a plus. Professional Certification a plus (e.g. C.P.M., CPSM, CIRM, CPIM) 10+ years leadership in Purchasing/Strategic Sourcing/Category Management Well versed in Microsoft suite of products, Excel/PowerPoint/Word Executive Presence. Knows how to sell ideas (e.g. Business Case, etc.). Experience using Influence Model as opposed to Command and Control Strong verbal and written communications skills Strong collaboration and cross-functional team skills Strong negotiation skills to achieve the optimal business results for the organization Strong analytical, data analysis, problem solving, and storytelling experience Strong contracting management skills in large enterprise service contracts Continuous learner and ability to consider ‘The Art of the Possible’ Practices learning from ‘5 Dysfunctions of Team’ book (Patrick Lencioni) The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, a comprehensive benefit package, and a collaborative team spirit environment. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Overview: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. Job Description: The Category –Supply Management leads Supply Management’s support for the HR & Travel categories. Leads large indirect staff via Center-Led approach. Focus areas: Category Strategies. Written Category Strategies for assigned categories Improvement. Drives YOY financial improvement and risk mitigation Performance Reporting (e.g. cost savings process, reporting, scorecards, etc.) Professional Development & Training Plan based on Role Competencies Process Improvement to assure mitigation of risk via simpler work processes Best Practices & Benchmarking to improve performance based on facts Benchmarking (e.g. across industry benchmarks, best practices, etc.) Market Analysis (e.g. what are others doing in same categories, etc.) Environmental Scanning. Keeps abreast of market intelligence in categories assigned and incorporates into work plans as appropriate Ensures Supply Management’s written Statement of Direction is followed. Provides leadership for HR & Travel Supply Management initiatives via Influence Model. Coordinates enterprise efforts, and participates in the implementation of new and highly complex projects across the American Red Cross. This is a critical role that has significant impact on Supply Management’s ability to deliver in terms of risk mitigation and financial improvement/cost reduction as expected by CFO. Responsibilities Under the direction of the Director of Supply Management: Ambassador of Supply Management (AOSM) for LOB and Function Leaders Creates and executes written Category Strategies, endorsed by stakeholders Facilitates execution of Category Initiatives in collaboration with stakeholders Uses Influence not Command and Control to gain endorsement of proposals Lead in the development and execution of Category negotiation strategies with suppliers, including, but not limited to, specific targets for pricing, service, quality, intellectual property, liability and risk Leads complex negotiation with suppliers, develops good agreements with the understanding of win-win outcomes Facilitate line of business reviews Lead strategic supplier business reviews Collaborates and recognizes the best option is the one that is agreed to by all Ensures appropriate stakeholders endorses proposals before implementation Leadership via ‘Center-Led’ approach. ‘Center-Led’ as defined by McKinsey. Delivers Year-Over-Year (YOY) financial improvement in categories assigned (Target best in class 3 -5 X+ ROI on total cost of team .. salary plus benefits) Highly responsive to all stakeholders Keeps stakeholders regularly informed (e.g. regular check-ins, etc.) Defines roles and responsibilities for each team member or participant Uses stakeholder-centric approach Demonstrates managerial courage by bringing up the ‘undiscussables’ Exhibits grace under fire Ongoing operational responsibilities will include: Maintain and improve methods to identify and communicate marketplace expertise, including market analysis, supply risk, competitive threats, demand management trends, internal purchasing behavior, and pricing strategies Drive comprehensive analytical approach to measure & interpret category performance and provide qualitative & quantitative assessment to stakeholders Provide process and policy enforcement for the Category across Red Cross Generate organizational metrics/scorecard to report on category performance Requirements Bachelor’s Degree required. Master’s Degree a plus. Professional Certification a plus (e.g. C.P.M., CPSM, CIRM, CPIM) 10+ years leadership in Purchasing/Strategic Sourcing/Category Management Well versed in Microsoft suite of products, Excel/PowerPoint/Word Executive Presence. Knows how to sell ideas (e.g. Business Case, etc.). Experience using Influence Model as opposed to Command and Control Strong verbal and written communications skills Strong collaboration and cross-functional team skills Strong negotiation skills to achieve the optimal business results for the organization Strong analytical, data analysis, problem solving, and storytelling experience Strong contracting management skills in large enterprise service contracts Continuous learner and ability to consider ‘The Art of the Possible’ Practices learning from ‘5 Dysfunctions of Team’ book (Patrick Lencioni) The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, a comprehensive benefit package, and a collaborative team spirit environment. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. Operate any ARC vehicles including those that require a CDL operator license. Transport supplies and equipment in a state of readiness and to ensure compliance. Operate assigned vehicle according to applicable regulations and in compliance with fleet policy. Perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. A Commercial Driver’s License (CDL) is required. Previous truck and/or bus driving experience is preferred. Required to pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. Operate any ARC vehicles including those that require a CDL operator license. Transport supplies and equipment in a state of readiness and to ensure compliance. Operate assigned vehicle according to applicable regulations and in compliance with fleet policy. Perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. A Commercial Driver’s License (CDL) is required. Previous truck and/or bus driving experience is preferred. Required to pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Click on the link to learn more about platelet (Apheresis) donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem- solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Click on the link to learn more about platelet (Apheresis) donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem- solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Click on the link below to learn more about platelet (Apheresis) donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem- solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Click on the link below to learn more about platelet (Apheresis) donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem- solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Strategy: Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. 4. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. b. Organizations: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff and foundation board members to cultivate and solicit support for the American Red Cross. 5. Other: Participates in disaster relief fundraising projects as appropriate. May oversee and have responsibility for staff development. 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Strategy: Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. 4. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. b. Organizations: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff and foundation board members to cultivate and solicit support for the American Red Cross. 5. Other: Participates in disaster relief fundraising projects as appropriate. May oversee and have responsibility for staff development. 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Second Shift Qualifications High school diploma or equivalent required. Minimum two years of telemarketing, customer service or call center experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit apheresis drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. Develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply by working collaboratively with the Fixed Site Recruitment Manager. Act in a leadership capacity providing overall customer and staff support in absence of the supervisor. May conduct employee training. Assists in assigning lists to Telerecruiters. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Second Shift Qualifications High school diploma or equivalent required. Minimum two years of telemarketing, customer service or call center experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit apheresis drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. Develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply by working collaboratively with the Fixed Site Recruitment Manager. Act in a leadership capacity providing overall customer and staff support in absence of the supervisor. May conduct employee training. Assists in assigning lists to Telerecruiters. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: CDL Driver/Phlebotomist Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the city and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back repeatedly Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class A or B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: CDL Driver/Phlebotomist Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the city and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back repeatedly Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class A or B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: CDL Driver/Phlebotomist Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the city and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back repeatedly Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: CDL Driver/Phlebotomist Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the city and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back repeatedly Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. Operate any ARC vehicles including those that require a CDL operator license. Transport supplies and equipment in a state of readiness and to ensure compliance. Operate assigned vehicle according to applicable regulations and in compliance with fleet policy. Perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. A Commercial Driver’s License (CDL) is required. Previous truck and/or bus driving experience is preferred. Required to pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. Operate any ARC vehicles including those that require a CDL operator license. Transport supplies and equipment in a state of readiness and to ensure compliance. Operate assigned vehicle according to applicable regulations and in compliance with fleet policy. Perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. A Commercial Driver’s License (CDL) is required. Previous truck and/or bus driving experience is preferred. Required to pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Position Location: Greensboro, NC Click on the link to learn more about platelet (Apheresis) donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem- solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Position Location: Greensboro, NC Click on the link to learn more about platelet (Apheresis) donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem- solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Role Overview
At Cortland Partners, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
As a Senior Service Technician, you maintain the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike.
Roles You'll Play
THE SUPERHERO
Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
Demonstrate your knack for repairs and set the example for all your fellow Maintenance Technicians
Make your community a higher functioning and more efficient place for residents to call home
Combat Facilities and Services challenges by performing routine preventive maintenance and making sure all tools are in perfect condition
THE CARETAKER
Do whatever it takes — fixing a leak, repairing damage in a vacant unit, or removing abandoned furniture and appliances — to keep your community in tip-top shape
Eliminate disarray, disrepair, and chaos to keep your community running like a well-oiled machine
Make residents feel confident you will be there for them if something in their apartment breaks
THE OUTDOORS ENTHUSIAST
Always looking for an excuse to be outside — not a fan of sitting in a cubicle
Welcome opportunities to roll up your sleeves and get your hands dirty
Not intimidated by extreme weather, sewage, or heights
Happy to be on your feet most of the day, walking long distances, working on roofs, lifting up to 75 pounds, and operating machinery
Our Vision of What Success Looks Like
Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover.
Your Building Blocks of Success
Solid record of carpentry, plumbing, and electrical repair experience
Physical agility and mobility
Resourceful problem solver
Ability to interact with customers professionally and enthusiastically
Current EPA, CPO, and HVAC certifications
The Foundation of Cortland Partners
At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortlandpartners.com or call 404.965.3988.
Cortland Partners is a drug-free workplace.
Cortland Partners participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Apply Here PI98887410
Aug 02, 2017
Full time
Role Overview
At Cortland Partners, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
As a Senior Service Technician, you maintain the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike.
Roles You'll Play
THE SUPERHERO
Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
Demonstrate your knack for repairs and set the example for all your fellow Maintenance Technicians
Make your community a higher functioning and more efficient place for residents to call home
Combat Facilities and Services challenges by performing routine preventive maintenance and making sure all tools are in perfect condition
THE CARETAKER
Do whatever it takes — fixing a leak, repairing damage in a vacant unit, or removing abandoned furniture and appliances — to keep your community in tip-top shape
Eliminate disarray, disrepair, and chaos to keep your community running like a well-oiled machine
Make residents feel confident you will be there for them if something in their apartment breaks
THE OUTDOORS ENTHUSIAST
Always looking for an excuse to be outside — not a fan of sitting in a cubicle
Welcome opportunities to roll up your sleeves and get your hands dirty
Not intimidated by extreme weather, sewage, or heights
Happy to be on your feet most of the day, walking long distances, working on roofs, lifting up to 75 pounds, and operating machinery
Our Vision of What Success Looks Like
Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover.
Your Building Blocks of Success
Solid record of carpentry, plumbing, and electrical repair experience
Physical agility and mobility
Resourceful problem solver
Ability to interact with customers professionally and enthusiastically
Current EPA, CPO, and HVAC certifications
The Foundation of Cortland Partners
At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortlandpartners.com or call 404.965.3988.
Cortland Partners is a drug-free workplace.
Cortland Partners participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Apply Here PI98887410
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Executive Director We are currently seeking a professional, innovative and enthusiastic Executive Director for our Blue Ridge Piedmont Chapter. NOTE: The successful candidate will have flexibility to be based out of any of our offices within the chapter territory, but must spend time in all of the communities covered ( Alleghany, Alexander, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Gaston, Lincoln, Watauga and Wilkes) . As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. This highly visible role leads and directs volunteers and employees in the Blue Ridge Piedmont Chapter to ensure the American Red Cross goals and mission are achieved. Reporting to the Regional Chief Operating Officer, you will promote an inclusive, team-based culture centered on leading and empowering volunteers. As the face of the Red Cross, this role also cultivates and manages select donors. In addition to enhancing community presence through key media and community partner relationships, you will steward the local board of directors. The population served in the chapter will be between 500K and 1M. Responsibilities: Recruit and develop local volunteer leaders to achieve mission metrics and support responsibilities in home market and district. • In support of fundraising, manage local United Way relationships, local major donors, and board of directors’ contributions. • Work with board to nurture individual, corporate, and foundation donors. • Build community presence in home market through relationship with media, elected officials, and key governmental partners. • Develop relationships with community stakeholders. Focus especially on those that bridge volunteer partners such as faith-based, college/university, NGO/NPO, and community organizations. • Recruit and steward local board of directors for 100% participation. Manage annual board campaign and efforts of other related community boards. Qualifications Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience: Minimum of 5 year related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Management Experience: Minimum 3 years related management/supervisory experience. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Travel: May involve travel. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. #CB# *LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 14, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Executive Director We are currently seeking a professional, innovative and enthusiastic Executive Director for our Blue Ridge Piedmont Chapter. NOTE: The successful candidate will have flexibility to be based out of any of our offices within the chapter territory, but must spend time in all of the communities covered ( Alleghany, Alexander, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Gaston, Lincoln, Watauga and Wilkes) . As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. This highly visible role leads and directs volunteers and employees in the Blue Ridge Piedmont Chapter to ensure the American Red Cross goals and mission are achieved. Reporting to the Regional Chief Operating Officer, you will promote an inclusive, team-based culture centered on leading and empowering volunteers. As the face of the Red Cross, this role also cultivates and manages select donors. In addition to enhancing community presence through key media and community partner relationships, you will steward the local board of directors. The population served in the chapter will be between 500K and 1M. Responsibilities: Recruit and develop local volunteer leaders to achieve mission metrics and support responsibilities in home market and district. • In support of fundraising, manage local United Way relationships, local major donors, and board of directors’ contributions. • Work with board to nurture individual, corporate, and foundation donors. • Build community presence in home market through relationship with media, elected officials, and key governmental partners. • Develop relationships with community stakeholders. Focus especially on those that bridge volunteer partners such as faith-based, college/university, NGO/NPO, and community organizations. • Recruit and steward local board of directors for 100% participation. Manage annual board campaign and efforts of other related community boards. Qualifications Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience: Minimum of 5 year related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Management Experience: Minimum 3 years related management/supervisory experience. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Travel: May involve travel. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. #CB# *LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May performs all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicles. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. May perform therapeutic apheresis according to established procedures and protocols as assigned. 9. May perform competency assessments. 10. May perform drive charge/team lead duties independently in the absence of a Team Supervisor when assigned. 11. May perform autologous/allogeneic mini-operations independently. 12. Complete required readings and training assignments by assigned deadline. 13. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Performs high level collections operational functions. May include drive charge/lead, therapeutic apheresis, single person operations, and primary trainer under the direction of a supervisor. Must be able to work independently with attention to detail. Able to lead a team and correct any drive operational efficiencies. Apply good manufacturing practices to drive operations ensuring overall compliance. Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year experience or documented satisfactory performance as a Collections Technician II or Specialist I is required. Customer service experience, effective verbal communication and public relations skills are required. Previous leadership experience is preferred. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 14, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May performs all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicles. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. May perform therapeutic apheresis according to established procedures and protocols as assigned. 9. May perform competency assessments. 10. May perform drive charge/team lead duties independently in the absence of a Team Supervisor when assigned. 11. May perform autologous/allogeneic mini-operations independently. 12. Complete required readings and training assignments by assigned deadline. 13. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Performs high level collections operational functions. May include drive charge/lead, therapeutic apheresis, single person operations, and primary trainer under the direction of a supervisor. Must be able to work independently with attention to detail. Able to lead a team and correct any drive operational efficiencies. Apply good manufacturing practices to drive operations ensuring overall compliance. Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year experience or documented satisfactory performance as a Collections Technician II or Specialist I is required. Customer service experience, effective verbal communication and public relations skills are required. Previous leadership experience is preferred. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Associate Degree or equivalent combination of related education and experience required. Bachelor degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing or quality review is preferred. Excellent verbal and written communication skills required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities Identify, investigate and retrieve suspect products associated with post donation information, donor deferrals, abnormal or unexpected test results, manufacturing issues and notifications from other sources. Immediately gain control of suspect products when indicated. Perform consignee notifications to gain control and retrieve suspect products. Advise regions, consignees and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Follow Red Cross procedures and communicate directly and precisely with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors or consignees in a timely manner. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry and confidential handling of data. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 14, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Associate Degree or equivalent combination of related education and experience required. Bachelor degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing or quality review is preferred. Excellent verbal and written communication skills required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities Identify, investigate and retrieve suspect products associated with post donation information, donor deferrals, abnormal or unexpected test results, manufacturing issues and notifications from other sources. Immediately gain control of suspect products when indicated. Perform consignee notifications to gain control and retrieve suspect products. Advise regions, consignees and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Follow Red Cross procedures and communicate directly and precisely with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors or consignees in a timely manner. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry and confidential handling of data. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary: Performs automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply. Adheres to explicit standard operating procedures and performs all duties in accordance with the applicable regulatory requirements. 3rd Shift – Thurs-Sun 9PM-7:30AM Major Responsibilities: Perform and interpret manual and automated testing procedures on blood samples in the laboratory. Perform and accurately record required quality control procedures. Recognize and identify testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results. Report problems to the Laboratory Supervisor or other appropriate supervisory staff. Trouble-shoot and implement corrective actions. Provide work direction to laboratory personnel. Ensure testing is performed accurately and efficiently. Notify appropriate management staff and Quality Control immediately of testing delays, problems or discrepant results. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain accurate, complete and legible records. Identify discrepancies and verify documentation performed by other technologists and technicians. Review documentation for accuracy, validity and completeness. Review test runs and verify test procedures are done in accordance with Standard Operating Procedures. Perform proficiency testing and validations as required. Prepare and evaluate reagents and quality control samples. Maintain inventory of reagents, equipment and supplies necessary for the performance of testing. Understand reagent stability and follow manufacturer recommended storage conditions. Properly perform and document required preventative maintenance and calibration on lab equipment. Demonstrate knowledge in all procedures performed in the assigned departments. Participate in continuing education programs and training/retraining as necessary. Participate in special projects and committee assignments as directed. Understand and comply with applicable federal and state regulations, AABB Standards, and ARCBS directives pertaining to blood banking and safety. Adhere to quality assurance procedures and current Good Manufacturing Practices. May be required to work overtime or provide on-call coverage as needed. Perform other related duties as necessary. Scope: Provide direction for tasks performed by laboratory technologists, technicians and assistants. Provide guidance and leadership to laboratory staff. Assist in the training of new technologists, technicians and assistants. Travel to other National Testing & Reference Laboratories may be required. Qualifications: Bachelor’s degree from an accredited institution with a major in chemical, physical, or biological science, medical technology or the equivalent experience required. (California only: California Clinical Laboratory Scientist license required.) Medical Technologist (ASCP) or equivalent certification desired. Minimum of six years laboratory experience required, including at least 2 years of clinical experience. Will be required to meet specific state requirements. Degrees from foreign institutions will require credential equivalency evaluation. Ability to understand and perform complex procedures and techniques and work with complex instrumentation. Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary. Ability to correctly interpret test results, to include identification and correction of discrepancies. Must be knowledgeable of required regulations and comply with them. Ability to provide excellent customer service internally and externally. Possess superior written and verbal communication skills and basic leadership abilities. Ability to read, understand and follow detailed procedures. Analytical, numerical and reasoning abilities necessary. Proven skills in critical thinking, problem solving, and decision-making. Use of good sound judgment. Ability to prioritize, organize, and handle a high volume workload efficiently essential. Must maintain high standard of performance during repetitious tasks. Ability to promote cooperative work environment with laboratory staff. Basic computer skills necessary. Equipment used includes the following: telephone, printer, photocopier, calculator, fax machine, variety of laboratory instrumentation (mechanical, electrical and pressurized), and maintenance tools. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the job. A minimum amount (5-10%) of business travel is required. Frequent standing, walking and sitting. Manual dexterity necessary. Good close vision and color perception required. Clear simple speech and good hearing required. Kneel, stoop, crouch and balance occasionally. May lift or carry up to 50 pounds occasionally. Laboratory environment with high safety or health considerations. Moderate noise level. require the ability to tolerate temperatures 2 - 8 degrees centigrade (approximately 32 - 40 degrees Fahrenheit) for short periods of time (in suitable cold temperature clothing provided). This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 14, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary: Performs automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply. Adheres to explicit standard operating procedures and performs all duties in accordance with the applicable regulatory requirements. 3rd Shift – Thurs-Sun 9PM-7:30AM Major Responsibilities: Perform and interpret manual and automated testing procedures on blood samples in the laboratory. Perform and accurately record required quality control procedures. Recognize and identify testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results. Report problems to the Laboratory Supervisor or other appropriate supervisory staff. Trouble-shoot and implement corrective actions. Provide work direction to laboratory personnel. Ensure testing is performed accurately and efficiently. Notify appropriate management staff and Quality Control immediately of testing delays, problems or discrepant results. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain accurate, complete and legible records. Identify discrepancies and verify documentation performed by other technologists and technicians. Review documentation for accuracy, validity and completeness. Review test runs and verify test procedures are done in accordance with Standard Operating Procedures. Perform proficiency testing and validations as required. Prepare and evaluate reagents and quality control samples. Maintain inventory of reagents, equipment and supplies necessary for the performance of testing. Understand reagent stability and follow manufacturer recommended storage conditions. Properly perform and document required preventative maintenance and calibration on lab equipment. Demonstrate knowledge in all procedures performed in the assigned departments. Participate in continuing education programs and training/retraining as necessary. Participate in special projects and committee assignments as directed. Understand and comply with applicable federal and state regulations, AABB Standards, and ARCBS directives pertaining to blood banking and safety. Adhere to quality assurance procedures and current Good Manufacturing Practices. May be required to work overtime or provide on-call coverage as needed. Perform other related duties as necessary. Scope: Provide direction for tasks performed by laboratory technologists, technicians and assistants. Provide guidance and leadership to laboratory staff. Assist in the training of new technologists, technicians and assistants. Travel to other National Testing & Reference Laboratories may be required. Qualifications: Bachelor’s degree from an accredited institution with a major in chemical, physical, or biological science, medical technology or the equivalent experience required. (California only: California Clinical Laboratory Scientist license required.) Medical Technologist (ASCP) or equivalent certification desired. Minimum of six years laboratory experience required, including at least 2 years of clinical experience. Will be required to meet specific state requirements. Degrees from foreign institutions will require credential equivalency evaluation. Ability to understand and perform complex procedures and techniques and work with complex instrumentation. Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary. Ability to correctly interpret test results, to include identification and correction of discrepancies. Must be knowledgeable of required regulations and comply with them. Ability to provide excellent customer service internally and externally. Possess superior written and verbal communication skills and basic leadership abilities. Ability to read, understand and follow detailed procedures. Analytical, numerical and reasoning abilities necessary. Proven skills in critical thinking, problem solving, and decision-making. Use of good sound judgment. Ability to prioritize, organize, and handle a high volume workload efficiently essential. Must maintain high standard of performance during repetitious tasks. Ability to promote cooperative work environment with laboratory staff. Basic computer skills necessary. Equipment used includes the following: telephone, printer, photocopier, calculator, fax machine, variety of laboratory instrumentation (mechanical, electrical and pressurized), and maintenance tools. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the job. A minimum amount (5-10%) of business travel is required. Frequent standing, walking and sitting. Manual dexterity necessary. Good close vision and color perception required. Clear simple speech and good hearing required. Kneel, stoop, crouch and balance occasionally. May lift or carry up to 50 pounds occasionally. Laboratory environment with high safety or health considerations. Moderate noise level. require the ability to tolerate temperatures 2 - 8 degrees centigrade (approximately 32 - 40 degrees Fahrenheit) for short periods of time (in suitable cold temperature clothing provided). This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description Responsibilities 1. Strategy: Develops and executes ongoing strategy for qualifying donors in extensive donor discovery, retention and growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to discover donor potential. Responsible for minimum annual fundraising goal tied to blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop aggregate donor management plans resulting in primarily phone interaction and local face to face solicitation. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. May work with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Updates donor records in region and/or district database and Salesforce following donor contacts. 4. Relationship Development: Accountable for cultivating relationships of individual and organizational fundraising with focus on retention, recapture and growth. Responsible for new business development and the need to steward donor relationships until annual hand off of accounts occurs which meets channel design and donor centric principles. 5. Other: Participates in disaster relief fundraising projects as appropriate. . 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Experience in qualifying donors through donor discovery and proven success with straightforward requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent organizational, verbal and written skills required. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 14, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description Responsibilities 1. Strategy: Develops and executes ongoing strategy for qualifying donors in extensive donor discovery, retention and growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to discover donor potential. Responsible for minimum annual fundraising goal tied to blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop aggregate donor management plans resulting in primarily phone interaction and local face to face solicitation. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. May work with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Updates donor records in region and/or district database and Salesforce following donor contacts. 4. Relationship Development: Accountable for cultivating relationships of individual and organizational fundraising with focus on retention, recapture and growth. Responsible for new business development and the need to steward donor relationships until annual hand off of accounts occurs which meets channel design and donor centric principles. 5. Other: Participates in disaster relief fundraising projects as appropriate. . 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Experience in qualifying donors through donor discovery and proven success with straightforward requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent organizational, verbal and written skills required. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary: Performs automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply. Adheres to explicit standard operating procedures and performs all duties in accordance with the applicable regulatory requirements. Wednesday-Satruday 11:00am to 9:30pm Major Responsibilities: Perform and interpret manual and automated testing procedures on blood samples in the laboratory. Perform and accurately record required quality control procedures. Recognize and identify testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results. Report problems to the Laboratory Supervisor or other appropriate supervisory staff. Trouble-shoot and implement corrective actions. Provide work direction to laboratory personnel. Ensure testing is performed accurately and efficiently. Notify appropriate management staff and Quality Control immediately of testing delays, problems or discrepant results. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain accurate, complete and legible records. Identify discrepancies and verify documentation performed by other technologists and technicians. Review documentation for accuracy, validity and completeness. Review test runs and verify test procedures are done in accordance with Standard Operating Procedures. Perform proficiency testing and validations as required. Prepare and evaluate reagents and quality control samples. Maintain inventory of reagents, equipment and supplies necessary for the performance of testing. Understand reagent stability and follow manufacturer recommended storage conditions. Properly perform and document required preventative maintenance and calibration on lab equipment. Demonstrate knowledge in all procedures performed in the assigned departments. Participate in continuing education programs and training/retraining as necessary. Participate in special projects and committee assignments as directed. Understand and comply with applicable federal and state regulations, AABB Standards, and ARCBS directives pertaining to blood banking and safety. Adhere to quality assurance procedures and current Good Manufacturing Practices. May be required to work overtime or provide on-call coverage as needed. Perform other related duties as necessary. Scope: Provide direction for tasks performed by laboratory technologists, technicians and assistants. Provide guidance and leadership to laboratory staff. Assist in the training of new technologists, technicians and assistants. Travel to other National Testing & Reference Laboratories may be required. Qualifications: Bachelor’s degree from an accredited institution with a major in chemical, physical, or biological science, medical technology or the equivalent experience required. (California only: California Clinical Laboratory Scientist license required.) Medical Technologist (ASCP) or equivalent certification desired. Minimum of six years laboratory experience required, including at least 2 years of clinical experience. Will be required to meet specific state requirements. Degrees from foreign institutions will require credential equivalency evaluation. Ability to understand and perform complex procedures and techniques and work with complex instrumentation. Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary. Ability to correctly interpret test results, to include identification and correction of discrepancies. Must be knowledgeable of required regulations and comply with them. Ability to provide excellent customer service internally and externally. Possess superior written and verbal communication skills and basic leadership abilities. Ability to read, understand and follow detailed procedures. Analytical, numerical and reasoning abilities necessary. Proven skills in critical thinking, problem solving, and decision-making. Use of good sound judgment. Ability to prioritize, organize, and handle a high volume workload efficiently essential. Must maintain high standard of performance during repetitious tasks. Ability to promote cooperative work environment with laboratory staff. Basic computer skills necessary. Equipment used includes the following: telephone, printer, photocopier, calculator, fax machine, variety of laboratory instrumentation (mechanical, electrical and pressurized), and maintenance tools. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the job. A minimum amount (5-10%) of business travel is required. Frequent standing, walking and sitting. Manual dexterity necessary. Good close vision and color perception required. Clear simple speech and good hearing required. Kneel, stoop, crouch and balance occasionally. May lift or carry up to 50 pounds occasionally. Laboratory environment with high safety or health considerations. Moderate noise level. require the ability to tolerate temperatures 2 - 8 degrees centigrade (approximately 32 - 40 degrees Fahrenheit) for short periods of time (in suitable cold temperature clothing provided). This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 14, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary: Performs automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply. Adheres to explicit standard operating procedures and performs all duties in accordance with the applicable regulatory requirements. Wednesday-Satruday 11:00am to 9:30pm Major Responsibilities: Perform and interpret manual and automated testing procedures on blood samples in the laboratory. Perform and accurately record required quality control procedures. Recognize and identify testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results. Report problems to the Laboratory Supervisor or other appropriate supervisory staff. Trouble-shoot and implement corrective actions. Provide work direction to laboratory personnel. Ensure testing is performed accurately and efficiently. Notify appropriate management staff and Quality Control immediately of testing delays, problems or discrepant results. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain accurate, complete and legible records. Identify discrepancies and verify documentation performed by other technologists and technicians. Review documentation for accuracy, validity and completeness. Review test runs and verify test procedures are done in accordance with Standard Operating Procedures. Perform proficiency testing and validations as required. Prepare and evaluate reagents and quality control samples. Maintain inventory of reagents, equipment and supplies necessary for the performance of testing. Understand reagent stability and follow manufacturer recommended storage conditions. Properly perform and document required preventative maintenance and calibration on lab equipment. Demonstrate knowledge in all procedures performed in the assigned departments. Participate in continuing education programs and training/retraining as necessary. Participate in special projects and committee assignments as directed. Understand and comply with applicable federal and state regulations, AABB Standards, and ARCBS directives pertaining to blood banking and safety. Adhere to quality assurance procedures and current Good Manufacturing Practices. May be required to work overtime or provide on-call coverage as needed. Perform other related duties as necessary. Scope: Provide direction for tasks performed by laboratory technologists, technicians and assistants. Provide guidance and leadership to laboratory staff. Assist in the training of new technologists, technicians and assistants. Travel to other National Testing & Reference Laboratories may be required. Qualifications: Bachelor’s degree from an accredited institution with a major in chemical, physical, or biological science, medical technology or the equivalent experience required. (California only: California Clinical Laboratory Scientist license required.) Medical Technologist (ASCP) or equivalent certification desired. Minimum of six years laboratory experience required, including at least 2 years of clinical experience. Will be required to meet specific state requirements. Degrees from foreign institutions will require credential equivalency evaluation. Ability to understand and perform complex procedures and techniques and work with complex instrumentation. Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary. Ability to correctly interpret test results, to include identification and correction of discrepancies. Must be knowledgeable of required regulations and comply with them. Ability to provide excellent customer service internally and externally. Possess superior written and verbal communication skills and basic leadership abilities. Ability to read, understand and follow detailed procedures. Analytical, numerical and reasoning abilities necessary. Proven skills in critical thinking, problem solving, and decision-making. Use of good sound judgment. Ability to prioritize, organize, and handle a high volume workload efficiently essential. Must maintain high standard of performance during repetitious tasks. Ability to promote cooperative work environment with laboratory staff. Basic computer skills necessary. Equipment used includes the following: telephone, printer, photocopier, calculator, fax machine, variety of laboratory instrumentation (mechanical, electrical and pressurized), and maintenance tools. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the job. A minimum amount (5-10%) of business travel is required. Frequent standing, walking and sitting. Manual dexterity necessary. Good close vision and color perception required. Clear simple speech and good hearing required. Kneel, stoop, crouch and balance occasionally. May lift or carry up to 50 pounds occasionally. Laboratory environment with high safety or health considerations. Moderate noise level. require the ability to tolerate temperatures 2 - 8 degrees centigrade (approximately 32 - 40 degrees Fahrenheit) for short periods of time (in suitable cold temperature clothing provided). This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
We prefer an experienced Window Glass Installer, but will train the right person. The position requires a person that is dependable, honest, and has a good attitude. Applicants should have knowledge of basic hand tools and be comfortable working on ladders. The pay rate is $14.00 to $18.00 per hour plus benefits, based on experience. This is an excellent opportunity for someone looking for a new career! Our company is located in the Apex, NC area.
Come join our team!
Jul 13, 2017
Full time
We prefer an experienced Window Glass Installer, but will train the right person. The position requires a person that is dependable, honest, and has a good attitude. Applicants should have knowledge of basic hand tools and be comfortable working on ladders. The pay rate is $14.00 to $18.00 per hour plus benefits, based on experience. This is an excellent opportunity for someone looking for a new career! Our company is located in the Apex, NC area.
Come join our team!
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and in order to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure). Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jun 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and in order to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure). Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jun 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Associates Degree and a minimum two years related experience or combination of education and related experience is required. Knowledge of American Red Cross scheduling or staffing patterns preferred. Excellent verbal and written communication skills. Effective organization skills and attention to detail is required. Excellent computer skills especially in the use of spreadsheet and/or databases are required. Responsibilities Coordinate collections staffing activities to ensure proper staffing for maintaining optimum productivity and quality donor care. Projects and coordinates resource requests so that each collections operation has staff and resources assigned in a manner that will assure success and/or be in accordance with agreed upon standards. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Schedule collections staff in accordance with booked drives and staffing assigned rules. May coordinate and select training sites. Resolve scheduling conflicts while adhering to regional guidelines which may include scheduling staff required to be included in an on-call rotation and coordinating this particular collection staff on-call coverage. May coordinate staff vacation approvals, sick leave and other time off request based on staffing needs and policies and procedures. Coordinates with staff supervisors on the process. Generate staffing reports for management, as required. Plans for rotation of staff for out-of-town, weekend and holiday operations. Balances workload among individuals and considers travel and overtime cost in the process. Routinely monitor and identify critical scheduling related indicators and trends, communicating concerns to appropriate personnel. May support lodging reservations and billing arrangements as schedules dictate (in conjunction with Collections Staff Timekeeping Coordinator). Perform other related duties as necessary and assigned by supervisors. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jun 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Associates Degree and a minimum two years related experience or combination of education and related experience is required. Knowledge of American Red Cross scheduling or staffing patterns preferred. Excellent verbal and written communication skills. Effective organization skills and attention to detail is required. Excellent computer skills especially in the use of spreadsheet and/or databases are required. Responsibilities Coordinate collections staffing activities to ensure proper staffing for maintaining optimum productivity and quality donor care. Projects and coordinates resource requests so that each collections operation has staff and resources assigned in a manner that will assure success and/or be in accordance with agreed upon standards. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Schedule collections staff in accordance with booked drives and staffing assigned rules. May coordinate and select training sites. Resolve scheduling conflicts while adhering to regional guidelines which may include scheduling staff required to be included in an on-call rotation and coordinating this particular collection staff on-call coverage. May coordinate staff vacation approvals, sick leave and other time off request based on staffing needs and policies and procedures. Coordinates with staff supervisors on the process. Generate staffing reports for management, as required. Plans for rotation of staff for out-of-town, weekend and holiday operations. Balances workload among individuals and considers travel and overtime cost in the process. Routinely monitor and identify critical scheduling related indicators and trends, communicating concerns to appropriate personnel. May support lodging reservations and billing arrangements as schedules dictate (in conjunction with Collections Staff Timekeeping Coordinator). Perform other related duties as necessary and assigned by supervisors. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jun 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission ( https://youtu.be/xhmr-3s1Eqw ) Position Summary Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! In this role you will primarily work at one of our fixed site locations performing apheresis phlebotomy. You may also help with some whole blood collection as well. Our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) Phlebotomist – Responsibilities Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation. Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our donors Take care of your team members – show up for every shift and give 100% while you’re there. Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required RN/LPN or equivalent experience is required, with current state licensure as required. Equivalent experience equates to at least one year of satisfactory performance in phlebotomy or related field. A current, valid driver's license and good driving record is required. Basic computer skills are desirable Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jun 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission ( https://youtu.be/xhmr-3s1Eqw ) Position Summary Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! In this role you will primarily work at one of our fixed site locations performing apheresis phlebotomy. You may also help with some whole blood collection as well. Our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) Phlebotomist – Responsibilities Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation. Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our donors Take care of your team members – show up for every shift and give 100% while you’re there. Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required RN/LPN or equivalent experience is required, with current state licensure as required. Equivalent experience equates to at least one year of satisfactory performance in phlebotomy or related field. A current, valid driver's license and good driving record is required. Basic computer skills are desirable Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Medical Technologist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist, staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: * Resolving compatibility problems * Providing complex reference and consultation services to hospitals and transfusion services * Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: * Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems * Managing reagent inventory (ordering, receiving, inspection and preparation) * Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. * Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients * Performing maintenance, repair and validation of laboratory equipment and software * Maintaining accurate records * Performing manufacturing duties associated with special blood products, if applicable. * Assuming lead responsibilities such as record review and training; assisting in concern management. 2nd Shift Position. Monday - Friday 3:00pm to 11:30pm Qualifications MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. The American Red Cross offers a full-time benefits package including Medical, Dental and Vision Insurance, 401(k) with employer match, generous vacation accrual, and paid holidays. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
May 19, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Medical Technologist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist, staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: * Resolving compatibility problems * Providing complex reference and consultation services to hospitals and transfusion services * Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: * Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems * Managing reagent inventory (ordering, receiving, inspection and preparation) * Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. * Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients * Performing maintenance, repair and validation of laboratory equipment and software * Maintaining accurate records * Performing manufacturing duties associated with special blood products, if applicable. * Assuming lead responsibilities such as record review and training; assisting in concern management. 2nd Shift Position. Monday - Friday 3:00pm to 11:30pm Qualifications MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. The American Red Cross offers a full-time benefits package including Medical, Dental and Vision Insurance, 401(k) with employer match, generous vacation accrual, and paid holidays. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant! We are currently seeking a Volunteer Recruiter to cover our Greenville, NC Offices. In this position you will: Develop and lead the implementation of effective volunteer programs to further the engagement of Biomedical volunteers. This includes establishing the framework, recruitment, engagement, scheduling and retention of sufficient numbers of regulated and non-regulated volunteers to meet operational needs within assigned leadership territory. Directly supervise teams of volunteers. May serve as liaison to Humanitarian Services, Volunteer Services and other external organizations related to volunteers. Qualifications include: 1. Develop a thorough volunteer needs assessment for assigned territory. Meet with stakeholders and ensure alignment of National goals to volunteer needs. 2. Identify key partnership opportunities and market segments ideal for Biomedical Volunteer Recruitment. Recruit and train volunteer recruiters in the field, Interview prospective volunteers and accept volunteers into the Biomedical volunteer program. 3. Participate in the development and implement a comprehensive volunteer onboarding program for each volunteer position. 4. Serve as a Facilitator for all volunteer training coursework. Supervise teams of volunteer trainers and ensure all training is thorough and documented. Schedule volunteers for assigned positions using Volunteer Connection. Supervise team of leaders and schedulers to ensure a strong fill rate using Volunteer Connection. Interface with District Manager, DRD to ensure all volunteer requests are timely and complete. 5. Participate in the development and implement a volunteer retention strategy to include frequent personal interaction with the volunteer community both personally and through the volunteer infrastructure which reports to the Representative. Volunteer Recognition through Biomedical Services will include informal recognition and quarterly events to promote community and honor the volunteer experience. Review volunteer satisfaction data; work with operational teams to develop engagement/retention strategies to improve volunteer satisfaction within territory. 6. Perform other related duties as necessary. Qualifications Bachelor's degree in marketing, communications or equivalent related experience required. A minimum of three years related experience required. Proven ability to implement new programs or service delivery. Volunteer experience preferred. Excellent verbal and written communication skills, including training and presentation skills is required. Computer knowledge is preferred. A current valid driver's license and good driving record is required. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
May 19, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant! We are currently seeking a Volunteer Recruiter to cover our Greenville, NC Offices. In this position you will: Develop and lead the implementation of effective volunteer programs to further the engagement of Biomedical volunteers. This includes establishing the framework, recruitment, engagement, scheduling and retention of sufficient numbers of regulated and non-regulated volunteers to meet operational needs within assigned leadership territory. Directly supervise teams of volunteers. May serve as liaison to Humanitarian Services, Volunteer Services and other external organizations related to volunteers. Qualifications include: 1. Develop a thorough volunteer needs assessment for assigned territory. Meet with stakeholders and ensure alignment of National goals to volunteer needs. 2. Identify key partnership opportunities and market segments ideal for Biomedical Volunteer Recruitment. Recruit and train volunteer recruiters in the field, Interview prospective volunteers and accept volunteers into the Biomedical volunteer program. 3. Participate in the development and implement a comprehensive volunteer onboarding program for each volunteer position. 4. Serve as a Facilitator for all volunteer training coursework. Supervise teams of volunteer trainers and ensure all training is thorough and documented. Schedule volunteers for assigned positions using Volunteer Connection. Supervise team of leaders and schedulers to ensure a strong fill rate using Volunteer Connection. Interface with District Manager, DRD to ensure all volunteer requests are timely and complete. 5. Participate in the development and implement a volunteer retention strategy to include frequent personal interaction with the volunteer community both personally and through the volunteer infrastructure which reports to the Representative. Volunteer Recognition through Biomedical Services will include informal recognition and quarterly events to promote community and honor the volunteer experience. Review volunteer satisfaction data; work with operational teams to develop engagement/retention strategies to improve volunteer satisfaction within territory. 6. Perform other related duties as necessary. Qualifications Bachelor's degree in marketing, communications or equivalent related experience required. A minimum of three years related experience required. Proven ability to implement new programs or service delivery. Volunteer experience preferred. Excellent verbal and written communication skills, including training and presentation skills is required. Computer knowledge is preferred. A current valid driver's license and good driving record is required. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
