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36 jobs found in North Carolina

American Red Cross
Account Representative - Donor Recruiter (outside sales representative) - Raleigh, North Carolina!
American Red Cross Durham, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for Sales and Account Management to support our Life-Saving Mission!  Join the Red Cross Biomed Team!  If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our North Carolina Donor Recruitment team in the Raleigh area for an outside Sales Representative in Donor Recruitment who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! JOB SUMMARY: Plan and implement effective strategies to recruit, retain and manage sponsor organizations and relationships to achieve established blood collection goals. Develop potential Sponsor leads. Educate Sponsor chairpersons and recruitment committees in organizational requirements. Provide ongoing support to Sponsors and implement appropriate special donor recruitment programs.  QUALIFICATIONS: Bachelor's degree in marketing, sales, communications or equivalent combination of related education and experience required. Minimum one year related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. In this position, you can expect a salary in the Mid-high 47k base range + monthly incentives as well as a vehicle stipend (as use of your personal vehicle is required). *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for Sales and Account Management to support our Life-Saving Mission!  Join the Red Cross Biomed Team!  If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our North Carolina Donor Recruitment team in the Raleigh area for an outside Sales Representative in Donor Recruitment who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! JOB SUMMARY: Plan and implement effective strategies to recruit, retain and manage sponsor organizations and relationships to achieve established blood collection goals. Develop potential Sponsor leads. Educate Sponsor chairpersons and recruitment committees in organizational requirements. Provide ongoing support to Sponsors and implement appropriate special donor recruitment programs.  QUALIFICATIONS: Bachelor's degree in marketing, sales, communications or equivalent combination of related education and experience required. Minimum one year related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. In this position, you can expect a salary in the Mid-high 47k base range + monthly incentives as well as a vehicle stipend (as use of your personal vehicle is required). *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Donor & Client Support Specialist, 3rd Shift
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your customer service skills to a role that plays a direct part in our life-saving mission. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information.  Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety.   Shift: 3rd Shift Sunday -Thursday 11 pm-7:30 am Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement.   Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required.  A bachelor's degree in a science or health care field is preferred.  Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services.  Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your customer service skills to a role that plays a direct part in our life-saving mission. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information.  Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety.   Shift: 3rd Shift Sunday -Thursday 11 pm-7:30 am Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement.   Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required.  A bachelor's degree in a science or health care field is preferred.  Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services.  Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Experienced Phlebotomist Lead
American Red Cross Durham, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Experienced Phlebotomist Lead Location: Durham, NC Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As an Experienced Phlebotomist - Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Position may include lead or charge duties. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum three years of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Supervisory experience preferred. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Experienced Phlebotomist Lead Location: Durham, NC Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As an Experienced Phlebotomist - Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Position may include lead or charge duties. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum three years of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Supervisory experience preferred. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Mobile Phlebotomist - Paid Phlebotomy Training
American Red Cross Winston-Salem, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Phlebotomist/Driver - Paid phlebotomy training! Location: Winston Salem Full Time Pay $14.00 an hour Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole     Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required.  Experience driving larger vehicles preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Phlebotomist/Driver - Paid phlebotomy training! Location: Winston Salem Full Time Pay $14.00 an hour Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole     Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required.  Experience driving larger vehicles preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Mobile Phlebotomist – Paid Training
American Red Cross Greenville, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Mobile Phlebotomist (Paid Training) Location:    Greenville, NC Union Pay:   $13.52/hour, excellent benefits, stipends, shift/weekend differentials  Schedule:   Variable days/hours schedule include 2 consecutive days off. Help saves lives every day with a phlebotomy career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation. Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again. Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused. To best meet the needs of our donors and community, Phlebotomist work a variable schedule including early mornings, late nights, weekends and holidays. The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays Overnight travel maybe required 1 or 2 times a year A current, valid driver's license and good driving record is required Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are required. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays.  Red Cross provides work schedules three weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling and for overnight travel.  Pay: $13.52 per hour & excellent benefits, stipends, shift/weekend differentials  The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Mobile Phlebotomist (Paid Training) Location:    Greenville, NC Union Pay:   $13.52/hour, excellent benefits, stipends, shift/weekend differentials  Schedule:   Variable days/hours schedule include 2 consecutive days off. Help saves lives every day with a phlebotomy career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation. Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again. Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused. To best meet the needs of our donors and community, Phlebotomist work a variable schedule including early mornings, late nights, weekends and holidays. The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays Overnight travel maybe required 1 or 2 times a year A current, valid driver's license and good driving record is required Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are required. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays.  Red Cross provides work schedules three weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling and for overnight travel.  Pay: $13.52 per hour & excellent benefits, stipends, shift/weekend differentials  The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
IT Test and Reliability Engineer
American Red Cross Raleigh, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The candidate will primarily work virtually from a home-office with occasional in-person meetings as necessary. Preference for candidate to be located in the Mid-Atlantic states (NC, SC, VA).  Position Summary: As an IT Test and Reliability Engineer for the American Red Cross, you will be part of the Enterprise Data team that is modernizing and transforming our data and reporting capabilities across multiple verticals, including Biomedical Services, by implementing a new modernized data architecture.  The Test and Reliability Engineer role requires you to be a natural problem-solver with strong analytical capabilities and verbal and written communication skills.   Therefore, you are an innovative professional who can easily acquire new business acumen, enjoy technology and systems, and are passionate about getting it right.  You are a self-starter with strong interpersonal skills, a keen attention to detail and solid writing skills. Responsibilities: •    Development, maintenance, and upgrading of automated test process, system, and scripts. •    Assist with Environment Management with Infrastructure as Code and Configuration as Code systems •    Define new and enhance existing SDLC processes. •    Inform team members about ongoing discussions with QA and on any new findings including best practices. •    Learn and understand business processes and how technology can best ensure the success of business users. •    Elicit, collect, clarify, and analyze business requirements into technology artifacts from which technology solutions are developed. •    Participate in all phases of the solution lifecycle and works closely with a variety of internal, and external business, and technology partners.  This includes requirements analysis, specification writing, and authoring and executing test plans. •    Evaluate system and component releases for impact to business processes. •    Work in conjunction with development team to prioritize and coordinate software releases and to ensure that development efforts are in alignment with business requirements. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Education: 4-year college degree in Computer Science, Information Systems, or other related field or equivalent combination of education and experience.  •    Minimum -3+ years of professional experience acting as a Test or Reliability Engineer with expertise in analyzing requirements for system integrations, authoring automated tests, and managing SDLC environments. •    Experience with programming languages such as: python, javascript, golang, or bash •    Strong analytical and problem-solving skills. •    Experience using release management and projects management tools (i.e. Jira, EasyVista, ClearQuest, Git/Gitlab) •    Excellent communication skills (both oral and written) •    Must be comfortable with formal documentation development and working in a regulated environment. •    Ability to work independently or as part of a team and comfortable working remote as required. •    Experience with BDD or Contract Based testing strategies a plus •    Experience with Monitoring Solutions and Strategies like New Relic or Datadog a plus •    Experience with Terraform or Ansible a plus •    Experience in a biomedical, healthcare, blood or regulated environment is a plus.   •    Experience with Rational ClearQuest is a plus.   *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The candidate will primarily work virtually from a home-office with occasional in-person meetings as necessary. Preference for candidate to be located in the Mid-Atlantic states (NC, SC, VA).  Position Summary: As an IT Test and Reliability Engineer for the American Red Cross, you will be part of the Enterprise Data team that is modernizing and transforming our data and reporting capabilities across multiple verticals, including Biomedical Services, by implementing a new modernized data architecture.  The Test and Reliability Engineer role requires you to be a natural problem-solver with strong analytical capabilities and verbal and written communication skills.   Therefore, you are an innovative professional who can easily acquire new business acumen, enjoy technology and systems, and are passionate about getting it right.  You are a self-starter with strong interpersonal skills, a keen attention to detail and solid writing skills. Responsibilities: •    Development, maintenance, and upgrading of automated test process, system, and scripts. •    Assist with Environment Management with Infrastructure as Code and Configuration as Code systems •    Define new and enhance existing SDLC processes. •    Inform team members about ongoing discussions with QA and on any new findings including best practices. •    Learn and understand business processes and how technology can best ensure the success of business users. •    Elicit, collect, clarify, and analyze business requirements into technology artifacts from which technology solutions are developed. •    Participate in all phases of the solution lifecycle and works closely with a variety of internal, and external business, and technology partners.  This includes requirements analysis, specification writing, and authoring and executing test plans. •    Evaluate system and component releases for impact to business processes. •    Work in conjunction with development team to prioritize and coordinate software releases and to ensure that development efforts are in alignment with business requirements. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Education: 4-year college degree in Computer Science, Information Systems, or other related field or equivalent combination of education and experience.  •    Minimum -3+ years of professional experience acting as a Test or Reliability Engineer with expertise in analyzing requirements for system integrations, authoring automated tests, and managing SDLC environments. •    Experience with programming languages such as: python, javascript, golang, or bash •    Strong analytical and problem-solving skills. •    Experience using release management and projects management tools (i.e. Jira, EasyVista, ClearQuest, Git/Gitlab) •    Excellent communication skills (both oral and written) •    Must be comfortable with formal documentation development and working in a regulated environment. •    Ability to work independently or as part of a team and comfortable working remote as required. •    Experience with BDD or Contract Based testing strategies a plus •    Experience with Monitoring Solutions and Strategies like New Relic or Datadog a plus •    Experience with Terraform or Ansible a plus •    Experience in a biomedical, healthcare, blood or regulated environment is a plus.   •    Experience with Rational ClearQuest is a plus.   *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Service Agent I Tues-Sat.
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Schedule: Tues- Wed 10:30am- 8:30pm, Thurs 10:30am- 8:00pm, Fri 9am- 5:30pm, Sat 9:00am -1pm.  (Days Off Sunday & Monday) Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Schedule: Tues- Wed 10:30am- 8:30pm, Thurs 10:30am- 8:00pm, Fri 9am- 5:30pm, Sat 9:00am -1pm.  (Days Off Sunday & Monday) Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Service Agent I Sun-Thurs
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Schedule Sunday-'s 11:30am - 8:00pm, Mon- Thurs 12pm - 8:30pm ( Days Off Friday & Sat) Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Schedule Sunday-'s 11:30am - 8:00pm, Mon- Thurs 12pm - 8:30pm ( Days Off Friday & Sat) Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Executive Director - Durham, NC
American Red Cross Durham, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Executive Director - Durham, NC We are currently seeking a professional, innovative and enthusiastic Executive Director for our Central North Carolina Chapter based in Durham, North Carolina. The American Red Cross Serving Central North Carolina is proud to serve the communities of Chatham, Durham, Granville, Orange, Person and Vance Counties. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position.   As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. This position involves very little operational responsibility. It is an external-facing, community relations position. The successful candidate must be comfortable being the face of the Red Cross in their assigned territory. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement.   Reporting to the Regional Executive, or designated span break, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board.  This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. This is accomplished through the following key areas of responsibility: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community.   2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. Job Description Responsibilities: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s awareness of the breadth of the Red Cross contribution to the community. Manages a portfolio of strategic relationships with local elected officials and key community leaders and stakeholders with specific outcomes defined jointly by the Regional Executive and the Executive Director. This includes local elected government officials, legislators, and those with potential to collaborate with the Red Cross on volunteer recruitment and engagement, the disaster cycle (prepare, respond, recovery), Service to the Armed Forces, Training Services, and/or Biomedical Services as determined by the region. Conveys information and fosters increased awareness across the community of the full extent of Red Cross service delivery in a manner as to deepen the connectivity and commitment to the Red Cross as a primary partner, meriting community support. 2.  Develops sustained community relationships to ensure capacity to achieve region mission goals.   2a. Revenue: ED to lead the chapter in supporting achievement of region revenue target, including support of Sound the Alarm events/STA fundraising target achievement (as applicable) and board member external solicitation goals; and meets assigned individual fundraising target by cultivating strong United Way relationships (as applicable), meeting annual chapter board member giving campaign, and maintaining a small number of key donor accounts as defined by the Regional Executive. 2.b. Mission Capacity Building: Supports achievement of the region volunteer engagement goals, blood collection goals, and community engagement mission goals by identifying and stewarding specific strategic relationships in the community and serving as a connector for internal stakeholders for these activities. Leverages the board mission capacity committee, biomed committee, diversity committee, and community volunteer leaders to meet established goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. The chapter board must meet all published board guidance for board membership, committees, and member engagement in the mission (has all required committees; board engagement plan completed for all board members using template provided; board members understand board member giving expectations and personally meet board member give and solicitation expectations). 4. Develops, leads, and manages community volunteer leaders who are responsible for serving as the Face of the Red Cross in assigned territories; supporting mission capacity building by developing key community partnerships. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission by ensuring that information flow is facilitated.  The Executive Director informs the regional team, as well as volunteers and staff assigned to the chapter area, of community needs and communicates the American Red Cross programs and capacity needs to the community.   6. Serves as a member of the Elected Officials Liaison Network supporting disaster responses in the chapter area, regional area and nationally. May be asked to deploy to disasters outside the chapter jurisdiction for up to 2 weeks.  Competencies: 1. Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first hand stakeholder information and uses it to communicate needs to internal decision makers; acts with the stakeholders in mind; establishes and maintains effective relationships with stakeholders and gains their trust and respect. 2. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate units or organizations. 3. Informing – Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals and groups with information so they can make accurate decisions; is timely with information. 4. Political Savvy – Can maneuver through complex political situations effectively and quietly; is sensitive to how people and organizations function; anticipates where the land mines are and plans his/her approach accordingly; views corporate policies as necessary part of the organizational life and works to adjust to that reality; is a maze-bright person. 5. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. 6. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse high-tension situations comfortably. 7. Professionalism and Integrity – evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a 'can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict. Qualifications: Education:  Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management.   Experience :  Minimum of 5 year related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships.   Management Experience:   Minimum 3 years related management/supervisory experience.  Experience working in an environment requiring flexibility and managing change.   Other:  Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws.    Travel: Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system.  May include sitting for long periods of time, driving a vehicle and working under challenging conditions.  A current valid driver's license and good driving record is required. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. *LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Executive Director - Durham, NC We are currently seeking a professional, innovative and enthusiastic Executive Director for our Central North Carolina Chapter based in Durham, North Carolina. The American Red Cross Serving Central North Carolina is proud to serve the communities of Chatham, Durham, Granville, Orange, Person and Vance Counties. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position.   As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. This position involves very little operational responsibility. It is an external-facing, community relations position. The successful candidate must be comfortable being the face of the Red Cross in their assigned territory. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement.   Reporting to the Regional Executive, or designated span break, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board.  This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. This is accomplished through the following key areas of responsibility: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community.   2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. Job Description Responsibilities: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s awareness of the breadth of the Red Cross contribution to the community. Manages a portfolio of strategic relationships with local elected officials and key community leaders and stakeholders with specific outcomes defined jointly by the Regional Executive and the Executive Director. This includes local elected government officials, legislators, and those with potential to collaborate with the Red Cross on volunteer recruitment and engagement, the disaster cycle (prepare, respond, recovery), Service to the Armed Forces, Training Services, and/or Biomedical Services as determined by the region. Conveys information and fosters increased awareness across the community of the full extent of Red Cross service delivery in a manner as to deepen the connectivity and commitment to the Red Cross as a primary partner, meriting community support. 2.  Develops sustained community relationships to ensure capacity to achieve region mission goals.   2a. Revenue: ED to lead the chapter in supporting achievement of region revenue target, including support of Sound the Alarm events/STA fundraising target achievement (as applicable) and board member external solicitation goals; and meets assigned individual fundraising target by cultivating strong United Way relationships (as applicable), meeting annual chapter board member giving campaign, and maintaining a small number of key donor accounts as defined by the Regional Executive. 2.b. Mission Capacity Building: Supports achievement of the region volunteer engagement goals, blood collection goals, and community engagement mission goals by identifying and stewarding specific strategic relationships in the community and serving as a connector for internal stakeholders for these activities. Leverages the board mission capacity committee, biomed committee, diversity committee, and community volunteer leaders to meet established goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. The chapter board must meet all published board guidance for board membership, committees, and member engagement in the mission (has all required committees; board engagement plan completed for all board members using template provided; board members understand board member giving expectations and personally meet board member give and solicitation expectations). 4. Develops, leads, and manages community volunteer leaders who are responsible for serving as the Face of the Red Cross in assigned territories; supporting mission capacity building by developing key community partnerships. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission by ensuring that information flow is facilitated.  The Executive Director informs the regional team, as well as volunteers and staff assigned to the chapter area, of community needs and communicates the American Red Cross programs and capacity needs to the community.   6. Serves as a member of the Elected Officials Liaison Network supporting disaster responses in the chapter area, regional area and nationally. May be asked to deploy to disasters outside the chapter jurisdiction for up to 2 weeks.  Competencies: 1. Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first hand stakeholder information and uses it to communicate needs to internal decision makers; acts with the stakeholders in mind; establishes and maintains effective relationships with stakeholders and gains their trust and respect. 2. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate units or organizations. 3. Informing – Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals and groups with information so they can make accurate decisions; is timely with information. 4. Political Savvy – Can maneuver through complex political situations effectively and quietly; is sensitive to how people and organizations function; anticipates where the land mines are and plans his/her approach accordingly; views corporate policies as necessary part of the organizational life and works to adjust to that reality; is a maze-bright person. 5. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. 6. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse high-tension situations comfortably. 7. Professionalism and Integrity – evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a 'can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict. Qualifications: Education:  Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management.   Experience :  Minimum of 5 year related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships.   Management Experience:   Minimum 3 years related management/supervisory experience.  Experience working in an environment requiring flexibility and managing change.   Other:  Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws.    Travel: Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system.  May include sitting for long periods of time, driving a vehicle and working under challenging conditions.  A current valid driver's license and good driving record is required. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. *LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Instructor, PT
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.  We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. This position is located in Charlotte, NC. This is a part-time position working 20-34 hours/week. Must be available Tues-Sat from 7a-7p. Responsibilities Instruction: Teaches Red Cross Health and Safety courses within their current certifications to businesses and to the community. Confirms course at least 3-5 business days before the scheduled course. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics: Responsible for maintaining, managing and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision.  Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management:  Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Availability: Commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory. Communications/Reporting: Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center.  The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Personnel Management: When an instructor’s certification is at the level of an Instructor Trainer, they may mentor or coach other instructors as a part of new instructor orientation or during instructor remediation provide supervision to instructors to ensure high quality delivery of services and products. Additional duties may include the following: Participation during Town Hall Meetings, quarterly In- Service Training, Product updates, training requirement, certification classes and approved development training. In addition instructors may need to perform light logistics such as restocking of equipment. This activity must be pre-approved by Training Specialist. Qualifications Education: High School Diploma or equivalent (GED).Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities: Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening or weekends. Travel: Ability to travel regionally 50-75%. Current Driver’s License preferred.  Access to reliable transportation to training sites. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms.  The employee must be able to use fingers to grasp, move and manipulate small objects.  The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person.  The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).  The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.  We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. This position is located in Charlotte, NC. This is a part-time position working 20-34 hours/week. Must be available Tues-Sat from 7a-7p. Responsibilities Instruction: Teaches Red Cross Health and Safety courses within their current certifications to businesses and to the community. Confirms course at least 3-5 business days before the scheduled course. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics: Responsible for maintaining, managing and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision.  Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management:  Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Availability: Commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory. Communications/Reporting: Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center.  The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Personnel Management: When an instructor’s certification is at the level of an Instructor Trainer, they may mentor or coach other instructors as a part of new instructor orientation or during instructor remediation provide supervision to instructors to ensure high quality delivery of services and products. Additional duties may include the following: Participation during Town Hall Meetings, quarterly In- Service Training, Product updates, training requirement, certification classes and approved development training. In addition instructors may need to perform light logistics such as restocking of equipment. This activity must be pre-approved by Training Specialist. Qualifications Education: High School Diploma or equivalent (GED).Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities: Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening or weekends. Travel: Ability to travel regionally 50-75%. Current Driver’s License preferred.  Access to reliable transportation to training sites. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms.  The employee must be able to use fingers to grasp, move and manipulate small objects.  The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person.  The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).  The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
District Manager - Donor Recruitment team (outside sales manager) for Winston-Salem NC!
American Red Cross Winston-Salem, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for Outside Sales Management to support our Life-Saving Mission!     Join the Red Cross Biomed Team!     Are you ready to make a real difference?   The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant!                 We are currently seeking a District Manager (Sales Manager) in Blood Donor Recruitment to cover in the Winston-Salem area!   In this position you will:   Manage a team of 3 Area Booking Managers, 5 Account Representatives, and 1 Account Specialist that manage the recruitment operation of blood drives for the collection of blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost-effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements.   Qualifications Include: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Master's degree preferred. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required.   You can expect a base salary of 65-70K + incentives. There is a mileage reimbursement plan as well. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit and a comprehensive benefits package.   *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for Outside Sales Management to support our Life-Saving Mission!     Join the Red Cross Biomed Team!     Are you ready to make a real difference?   The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant!                 We are currently seeking a District Manager (Sales Manager) in Blood Donor Recruitment to cover in the Winston-Salem area!   In this position you will:   Manage a team of 3 Area Booking Managers, 5 Account Representatives, and 1 Account Specialist that manage the recruitment operation of blood drives for the collection of blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost-effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements.   Qualifications Include: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Master's degree preferred. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required.   You can expect a base salary of 65-70K + incentives. There is a mileage reimbursement plan as well. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit and a comprehensive benefits package.   *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
CDL Bus Driver Phlebootmist (Paid Phlebotomy Training) $1500 Bonus
American Red Cross Asheville, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: CDL Bus Driver Phlebotomist (Paid Phlebotomy Training) $1500 Sign On Bonus Location: Asheville, NC Match up your CDL license to a meaningful career that makes a difference in people’s lives. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/CDL Bus Driver you’ll use your CDL license, compassion and customer service skills to assist with transporting equipment and setting up at the collection sites. After completion of our paid Phlebotomy Training program, you will also collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole   Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomists/CDL Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/CDL Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with Class A or B Commercial Driver’s License (CDL) and good driving record is required.  Experience driving large vehicles strongly preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: CDL Bus Driver Phlebotomist (Paid Phlebotomy Training) $1500 Sign On Bonus Location: Asheville, NC Match up your CDL license to a meaningful career that makes a difference in people’s lives. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/CDL Bus Driver you’ll use your CDL license, compassion and customer service skills to assist with transporting equipment and setting up at the collection sites. After completion of our paid Phlebotomy Training program, you will also collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole   Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomists/CDL Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/CDL Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with Class A or B Commercial Driver’s License (CDL) and good driving record is required.  Experience driving large vehicles strongly preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
CDL Bus Driver Phlebotomist (Paid Phlebotomy Training) $1500 Bonus
American Red Cross Wilmington, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: C DL Bus Driver Phlebotomist (Paid Phlebotomy Training) $1500 Bonus - $500 with first check and $1000 at 6 months Location: Wilmington, NC Full Time Union Match up your CDL license to a meaningful career that makes a difference in people’s lives. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a CDL Bus Driver Phlebotomist you’ll use your CDL license, compassion and customer service skills to assist with transporting equipment and setting up at the collection sites. After completion of our paid Phlebotomy Training program, you will also collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole   Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomists/CDL Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/CDL Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with Class A or B Commercial Driver’s License (CDL) and good driving record is required.  Experience driving large vehicles strongly preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: C DL Bus Driver Phlebotomist (Paid Phlebotomy Training) $1500 Bonus - $500 with first check and $1000 at 6 months Location: Wilmington, NC Full Time Union Match up your CDL license to a meaningful career that makes a difference in people’s lives. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a CDL Bus Driver Phlebotomist you’ll use your CDL license, compassion and customer service skills to assist with transporting equipment and setting up at the collection sites. After completion of our paid Phlebotomy Training program, you will also collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole   Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomists/CDL Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/CDL Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with Class A or B Commercial Driver’s License (CDL) and good driving record is required.  Experience driving large vehicles strongly preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Donor & Client Support Specialist, 2nd Shift
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your customer service skills to a role that plays a direct part in our life-saving mission. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information.  Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety.   Shift: 2nd Shift Tues-Sat 3:00 pm -11:30 pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement.   Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required.  A bachelor's degree in a science or health care field is preferred.  Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services.  Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your customer service skills to a role that plays a direct part in our life-saving mission. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information.  Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety.   Shift: 2nd Shift Tues-Sat 3:00 pm -11:30 pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement.   Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required.  A bachelor's degree in a science or health care field is preferred.  Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services.  Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
HR Senior Business Reporting Analyst (work from home)
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The work location for this exciting opportunity is virtual. The selected candidate will work remotely and can be located anywhere in the United States, with a preference for working east coast times. This position is a temporary role with the possibility to become permanent in the future. For those candidates located in Colorado, the salary range for this position is: $75,800 - $101,100. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances.  We will review specific salary information at the time of phone screening based upon your location.   Position Summary: The American Red Cross is seeking a Human Resource Senior Business Reporting Analyst to join our team to design and deliver insightful information and analysis based on data, trends, and an ever-changing business environment. Your work and conclusions will help guide decision makers within our department and throughout the entire organization. This role will leverage your skills in requirements gathering, sourcing and normalizing data from several systems, and creating compelling reports and presentations to communicate your findings to others. We intend to combine the information from all HR systems into meaningful business-centric dashboards, measurement mechanisms, and success measures which can be used by managers and executives in the field. You will support a wide array of needs by collecting and correlating HR data from Workday, ServiceNow, and other databases. You will also play an essential role in strengthening the Human Resource team’s business acumen and technical knowledge as we build this internal capability. This is a new position with the opportunity for you to help refine your role further over time. Responsibilities: •    Enable effective decision making by aggregating data from multiple, often disparate, sources and compiling it into an intuitive, actionable format. •    Analyze sensitive HR data to produce reports and dashboards for use by HR, HR Business Partners, Strategic Services, line managers, and top executives of the organization. •    Own the development and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and drive key business decisions. Generate weekly, monthly, quarterly, ad-hoc, and annual reports and presentations to support internal business reviews. •    Partner with and be a resource to our HR teams to create and continuously improve our enterprise personnel data tools to meet the long term needs of our business customers. Help develop HR Key Performance Indicators (KPIs) to evaluate individual HR employee and department performance. •    Educate and/or train HR staff, leaders, and Business Partners on using enterprise and custom-created personnel metrics, tools, and reports to build data analytic competency within the HR team. •    Collaborate with other teams at the American Red Cross, such as data science and data warehousing, to ensure meaningful and accurate results for HR and our business customers. •    Remain vigilant – identify challenges, opportunities, and create future solutions using forecasting, predictive modeling and other analytic tools. Be willing to assist others learn relevant technical / analysis skills. •    Maintain situational awareness of current HR and local issues in order to continuously anticipate workforce planning and recommend intervention strategies based on data. •    Assist with policy oversight, software configuration, data governance controls, and training as needed. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Bachelor’s degree in a relevant discipline (e.g., business, statistics, mathematics, information science, etc.) or equivalent combination of education and applicable experience. •    At least 7 years’ total experience (or equivalent combination of education and experience) required, with 2 or more years in an analytical role. Experience building out client reporting portfolios of HR information •    Demonstrated ability to interpret data, objectively analyze results using statistical techniques to identify trends or patterns in complex data sets and provide appropriate reports.  •    Experience with Workday, ServiceNow, Cornerstone & Power BI a definite plus as these are the systems we use. •    Experience writing reports off of Human Resources data & providing information to business leaders.  •    Advanced working knowledge of Power BI, Access, Excel, PPT, WEBi reporting, and various data visualization techniques (e.g., scatter plots, fit lines, bar charts, time series, etc.). •    Knowledge of statistics and experience using statistical packages for analyzing data sets •    Technical expertise regarding data models and data mining. Experience using data and metrics to test theories, confirm assumptions, complete root cause analysis, develop business cases, and measure success. •    Effective communication skills to convey complex information and outputs in a confident, simplified manner. •    Exceptional intuition and problem-solving skills, with an ability to manage multiple projects / priorities using tactical and strategic thinking skills. •    Working knowledge / experience with HR terminology, policy, and personnel management. •    Solid team player - Ethical, objective, precise, and results-oriented character with an inclination towards initiative and creativity who facilitates collaboration, actively engages to make joint decisions, and shares best practices. •    Experience using tools to merge data from disparate sources     *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The work location for this exciting opportunity is virtual. The selected candidate will work remotely and can be located anywhere in the United States, with a preference for working east coast times. This position is a temporary role with the possibility to become permanent in the future. For those candidates located in Colorado, the salary range for this position is: $75,800 - $101,100. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances.  We will review specific salary information at the time of phone screening based upon your location.   Position Summary: The American Red Cross is seeking a Human Resource Senior Business Reporting Analyst to join our team to design and deliver insightful information and analysis based on data, trends, and an ever-changing business environment. Your work and conclusions will help guide decision makers within our department and throughout the entire organization. This role will leverage your skills in requirements gathering, sourcing and normalizing data from several systems, and creating compelling reports and presentations to communicate your findings to others. We intend to combine the information from all HR systems into meaningful business-centric dashboards, measurement mechanisms, and success measures which can be used by managers and executives in the field. You will support a wide array of needs by collecting and correlating HR data from Workday, ServiceNow, and other databases. You will also play an essential role in strengthening the Human Resource team’s business acumen and technical knowledge as we build this internal capability. This is a new position with the opportunity for you to help refine your role further over time. Responsibilities: •    Enable effective decision making by aggregating data from multiple, often disparate, sources and compiling it into an intuitive, actionable format. •    Analyze sensitive HR data to produce reports and dashboards for use by HR, HR Business Partners, Strategic Services, line managers, and top executives of the organization. •    Own the development and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and drive key business decisions. Generate weekly, monthly, quarterly, ad-hoc, and annual reports and presentations to support internal business reviews. •    Partner with and be a resource to our HR teams to create and continuously improve our enterprise personnel data tools to meet the long term needs of our business customers. Help develop HR Key Performance Indicators (KPIs) to evaluate individual HR employee and department performance. •    Educate and/or train HR staff, leaders, and Business Partners on using enterprise and custom-created personnel metrics, tools, and reports to build data analytic competency within the HR team. •    Collaborate with other teams at the American Red Cross, such as data science and data warehousing, to ensure meaningful and accurate results for HR and our business customers. •    Remain vigilant – identify challenges, opportunities, and create future solutions using forecasting, predictive modeling and other analytic tools. Be willing to assist others learn relevant technical / analysis skills. •    Maintain situational awareness of current HR and local issues in order to continuously anticipate workforce planning and recommend intervention strategies based on data. •    Assist with policy oversight, software configuration, data governance controls, and training as needed. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Bachelor’s degree in a relevant discipline (e.g., business, statistics, mathematics, information science, etc.) or equivalent combination of education and applicable experience. •    At least 7 years’ total experience (or equivalent combination of education and experience) required, with 2 or more years in an analytical role. Experience building out client reporting portfolios of HR information •    Demonstrated ability to interpret data, objectively analyze results using statistical techniques to identify trends or patterns in complex data sets and provide appropriate reports.  •    Experience with Workday, ServiceNow, Cornerstone & Power BI a definite plus as these are the systems we use. •    Experience writing reports off of Human Resources data & providing information to business leaders.  •    Advanced working knowledge of Power BI, Access, Excel, PPT, WEBi reporting, and various data visualization techniques (e.g., scatter plots, fit lines, bar charts, time series, etc.). •    Knowledge of statistics and experience using statistical packages for analyzing data sets •    Technical expertise regarding data models and data mining. Experience using data and metrics to test theories, confirm assumptions, complete root cause analysis, develop business cases, and measure success. •    Effective communication skills to convey complex information and outputs in a confident, simplified manner. •    Exceptional intuition and problem-solving skills, with an ability to manage multiple projects / priorities using tactical and strategic thinking skills. •    Working knowledge / experience with HR terminology, policy, and personnel management. •    Solid team player - Ethical, objective, precise, and results-oriented character with an inclination towards initiative and creativity who facilitates collaboration, actively engages to make joint decisions, and shares best practices. •    Experience using tools to merge data from disparate sources     *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Experienced Phlebotomist
American Red Cross Durham, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Experienced Phlebotomist Location: Durham, NC Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Experienced Phlebotomist Location: Durham, NC Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Service Agent I- Tues- Sat
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Service Agent I-Sun – Thurs
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Service Agent I-- Sun – Thurs
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Service Agent I-Tues- Sat
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
District Manager - Donor Recruitment Team (outside sales manager) - Greenville and eastern, North Carolina!
American Red Cross Greenville, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for Outside Sales Management to support our Life-Saving Mission!     Join the Red Cross Biomed Team!     Are you ready to make a real difference?   The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant!                 We are currently seeking a District Manager (Sales Manager) in Blood Donor Recruitment to cover in the Greenville and Eastern, North Carolina area!   In this position you will:   Manage a team of 6 Account Representatives, and 1 Account Specialist that manage the recruitment operation of blood drives for the collection of blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost-effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements.   Qualifications Include: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Master's degree preferred. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required.   There is a mileage reimbursement plan as well. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries (60K base or more plus incentives) and a comprehensive benefits package.   *LI-POST   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for Outside Sales Management to support our Life-Saving Mission!     Join the Red Cross Biomed Team!     Are you ready to make a real difference?   The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant!                 We are currently seeking a District Manager (Sales Manager) in Blood Donor Recruitment to cover in the Greenville and Eastern, North Carolina area!   In this position you will:   Manage a team of 6 Account Representatives, and 1 Account Specialist that manage the recruitment operation of blood drives for the collection of blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost-effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements.   Qualifications Include: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Master's degree preferred. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required.   There is a mileage reimbursement plan as well. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries (60K base or more plus incentives) and a comprehensive benefits package.   *LI-POST   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Donor Center Coordinator - Wilmington, NC
American Red Cross Wilmington, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift Saturday – 06:30 am – 4:30 pm Tue 10:30 am - 7:45 pm Wed 10:30 am – 5:00 pm Thur 9:30 am – 7:15 pm Fri 7:00 am – 2:00 pm As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services.  Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad.  We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Responsibilities Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, and whole blood donors.  Donor Center Coordinator will lead face to face interactions responding quickly to donor questions or issues in a professional manner.  Develop a working knowledge of donor criteria to identify and convert right type donors based on inventory, product, and marketing initiatives.  Follow standard recruitment practices to ensure maximum number of donations are scheduled each day, while upselling multiple future appointments at the fixed center.  Maintain updated knowledge of all red cross initiatives to present to donors and local team to meet daily production standard. May assist local team in accurate record reviews, pulling and managing donor charts from regulated system, and managing donor flow to avoid errors and poor customer services. May lead in promoting community outreach within the geographical radius of donor center Perform other related duties as assigned Qualifications Minimum one year of telemarketing, sales, customer service or call center experience is required.  Some college preferred.  Variable schedule to include possible holidays, weekends, and evenings. Effective time management and prioritization skills. Computer experience, excellent customer service and problem-solving skills required. Willingness to work independently or as part of a team. Must be able to be managed remotely. Ability to communicate and interact with all kinds of people (both externally with donors, and internally with team members and other departments) Effective phone skills i.e., well spoken, excellent active listening skills Must be organized. Must be able to multi-task. Outgoing, friendly, compassionate personality. Ability to meet and/or exceed assigned goals. Effective verbal and persuasive communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required.  The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be an exhaustive list of all responsibilities and duties required of staff. *LI-POST LI-LS1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift Saturday – 06:30 am – 4:30 pm Tue 10:30 am - 7:45 pm Wed 10:30 am – 5:00 pm Thur 9:30 am – 7:15 pm Fri 7:00 am – 2:00 pm As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services.  Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad.  We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Responsibilities Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, and whole blood donors.  Donor Center Coordinator will lead face to face interactions responding quickly to donor questions or issues in a professional manner.  Develop a working knowledge of donor criteria to identify and convert right type donors based on inventory, product, and marketing initiatives.  Follow standard recruitment practices to ensure maximum number of donations are scheduled each day, while upselling multiple future appointments at the fixed center.  Maintain updated knowledge of all red cross initiatives to present to donors and local team to meet daily production standard. May assist local team in accurate record reviews, pulling and managing donor charts from regulated system, and managing donor flow to avoid errors and poor customer services. May lead in promoting community outreach within the geographical radius of donor center Perform other related duties as assigned Qualifications Minimum one year of telemarketing, sales, customer service or call center experience is required.  Some college preferred.  Variable schedule to include possible holidays, weekends, and evenings. Effective time management and prioritization skills. Computer experience, excellent customer service and problem-solving skills required. Willingness to work independently or as part of a team. Must be able to be managed remotely. Ability to communicate and interact with all kinds of people (both externally with donors, and internally with team members and other departments) Effective phone skills i.e., well spoken, excellent active listening skills Must be organized. Must be able to multi-task. Outgoing, friendly, compassionate personality. Ability to meet and/or exceed assigned goals. Effective verbal and persuasive communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required.  The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be an exhaustive list of all responsibilities and duties required of staff. *LI-POST LI-LS1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Donor Center Coordinator - Greensboro, NC
American Red Cross Greensboro, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Recruit prospective blood donors from a variety of sources by direct to donor facing and telerecruitment with individuals to make donation appointments. Serve as lead recruitment presence for a fixed site.  Contact active, lapsed, platelet and occasional whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites to meet the collections goals.  Identify donors who can be converted to platelet, plasma, or Power Red donations based on blood type and donation history.   Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Responsibilities    Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, and whole blood donors.  Recruiter will lead face to face interactions responding quickly to donor questions or issues in a professional manner.  Develop a working knowledge of donor criteria to identify and convert right type donors based on inventory, product, and marketing initiatives.  Follow standard recruitment practices to ensure maximum number of donations are scheduled each day, while upselling multiple future appointments at the fixed center.  Maintain updated knowledge of all red cross initiatives to present to donors and local team to meet daily production standard. May assist local team in accurate record reviews, pulling and managing donor charts from regulated system, and managing donor flow to avoid errors and poor customer services. May lead in promoting community outreach within the geographical radius of donor center Perform other related duties as assigned Qualifications: Minimum one year of telemarketing, sales, customer service or call center experience is required.  Some college preferred.  Variable schedule to include possible holidays, weekends, and evenings Effective time management and prioritization skills Computer experience, excellent customer service and problem-solving skills required Willingness to work independently or as part of a team Must be able to be managed remotely Ability to communicate and interact with all kinds of people (both externally with donors, and internally with team members and other departments) Effective phone skills i.e., well spoken, excellent active listening skills Organized Must be able to multi-task Outgoing, friendly, compassionate personality Ability to meet and/or exceed assigned goals Effective verbal and persuasive communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required. Physical requirements: While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms.  The employee must be able to use fingers to grasp, move and manipulate small objects.  The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person.  The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).  The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.  *LI-POST LI-LS1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Recruit prospective blood donors from a variety of sources by direct to donor facing and telerecruitment with individuals to make donation appointments. Serve as lead recruitment presence for a fixed site.  Contact active, lapsed, platelet and occasional whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites to meet the collections goals.  Identify donors who can be converted to platelet, plasma, or Power Red donations based on blood type and donation history.   Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Responsibilities    Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, and whole blood donors.  Recruiter will lead face to face interactions responding quickly to donor questions or issues in a professional manner.  Develop a working knowledge of donor criteria to identify and convert right type donors based on inventory, product, and marketing initiatives.  Follow standard recruitment practices to ensure maximum number of donations are scheduled each day, while upselling multiple future appointments at the fixed center.  Maintain updated knowledge of all red cross initiatives to present to donors and local team to meet daily production standard. May assist local team in accurate record reviews, pulling and managing donor charts from regulated system, and managing donor flow to avoid errors and poor customer services. May lead in promoting community outreach within the geographical radius of donor center Perform other related duties as assigned Qualifications: Minimum one year of telemarketing, sales, customer service or call center experience is required.  Some college preferred.  Variable schedule to include possible holidays, weekends, and evenings Effective time management and prioritization skills Computer experience, excellent customer service and problem-solving skills required Willingness to work independently or as part of a team Must be able to be managed remotely Ability to communicate and interact with all kinds of people (both externally with donors, and internally with team members and other departments) Effective phone skills i.e., well spoken, excellent active listening skills Organized Must be able to multi-task Outgoing, friendly, compassionate personality Ability to meet and/or exceed assigned goals Effective verbal and persuasive communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required. Physical requirements: While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms.  The employee must be able to use fingers to grasp, move and manipulate small objects.  The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person.  The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).  The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.  *LI-POST LI-LS1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Salesforce Manager & Lead Developer (work from home anywhere in USA)
American Red Cross Raleigh, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The Product: RCCare is a Salesforce based platform with integrations to many third parties to assist the American Red Cross in providing timely, relevant, scalable services to our clients around the world. RCCare is a case management and client relationship management database with robust adaptability to tailor the user experience and services available based on the type of event and user created a guided, relevant experience to volunteers, clients, and employees who use the application 24/7.  The RCCare system seeks to provide a personalized look and experience to each user and to help families through difficult life events in an intuitive way. The services, business units, and communities served will grow and adapt over time and the product needs to be constantly at the forefront anticipating evolving user and business needs.  The RCCare Team: We are a blended business and technical team which operates like an internal start-up, focused on building solutions to drive forward the humanitarian mission of the American Red Cross focused on Client Services and Experience. As a member on the RCCare, you will be responsible for converting business concepts into the next generation of applications and tools, utilizing adaptive agile mythologies to deliver the minimal viable product to the business in record time. There is a lot of opportunity on this team for the right person to bring consistency, robustness, scalability, and vision. We are looking for clear minded visionaries to ensure a dependable and innovative user experience while keeping up with a large quantity of incoming business and market demands.  We continue to experience rapid growth as we invest in resources and create new opportunities, as a result, we have an exciting opportunity for a Technical Lead to join our RCCareTeam.   The Salesforce Manager & Lead Developer will work 100% remotely from a home-office located anywhere in the USA. This position will manage a team of Salesforce professionals who work remotely. Hands-on coding experience is required. For those candidates located in Colorado, the salary range for this position is: $150K plus or minus. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances.  We will review specific salary information at the time of phone screening based upon your location.   The Salesforce Manager & Lead Developer will lead a team of dedicated staff to ensure that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on various user group needs. Salesforce Manager & Lead Developer candidates need to have the skills and experience in advanced programmatic capabilities (Apex, Visualforce, Lightning) of the Salesforce Platform and data modeling to develop complex business logic and interfaces.  This individual also understands when it is best to use declarative development versus programmatic methods and can lead teammates and guide stakeholders toward the optimal solutions based on business requirements.   The Manager must work well as part of a team, have the ability to lead and develop team members and must communicate well with technical and business partners. Responsibilities: •    Analyze, enhance, install, test and modify enterprise-wide software systems for both new and existing systems  •    Manage a team responsible for the design of enterprise software products. •    Prepare activity and progress reports regarding software engineering projects, tasks and operations. •    Participate in story grooming/refinement sessions with Product Owners, leveraging knowledge of the platform to clarify requirements. •    Estimate level of effort for stories and/or epics based on business requirements and your knowledge of the platform. •    Design custom Force.com applications with guidance from the Technical Architect. •    Build custom Force.com applications. •    Develop automations using process builders, flows or triggers. •    Integrate Salesforce applications with other American Red Cross applications •    Write test classes to ensure test coverage for apex classes. •    Write batch processes. •    Troubleshoot and resolve production issues. •    Actively participate in design and sprint planning sessions, offering relevant solutions and input. •    Participate actively in all Scrum events. •    Be able to explain a solution or approach to anyone one in the organization from novice end-user, volunteer, experienced technical resource, business SME, or executive •    As a member and lead of the team, you will be responsible for driving the rapid development of the minimal viable product. •    Willing to be hands on with design, code, and test.  •    Oversee developers and testers to ensure successful delivery of all code to business testing phases.  •    Present business representatives with multiple solutions and advise on tradeoffs of various options •    Work with business representatives to understand the processes and challenges and suggesting and prototyping new features and changes to existing features. •    Work collaboratively with other developers within our team or across other teams. •    Work with project managers and team leads to estimate, schedule, and prioritize development activities. •    Write specifications for development work. •    Develop and document designs for implementation. •    Special projects as assigned •    Accountable for 24/7 on call technical support for system outages   Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, Business Administration, or related field •    Minimum 5 to 7 years required supporting mid-to-large size organizations as a Software Architect or similar role.  •    Minimum 7 years of experience as a Salesforce developer required. •    Minimum 4 years of experience as a developer in Service Cloud required. •    Minimum 3 years of technical staff management experience required •    Knowledge of the Declarative development model in Salesforce required. •    Expert knowledge with hands on experience using Salesforce Technology Stack •    Experience with Service Cloud, Customer Community, and Partner Community user models. •    Experience with mobile device accessible Salesforce solutions. •    Demonstrated understanding of the architecture, capabilities and constraints of Salesforce applications required. •    Database experience writing queries in SQL/SOQL. •    Hands-on work with Workflows, Flows, Triggers, Validation Rules and Lightning Components. •    Working with Data Loader or various ETL tools. •    Experience integrating Salesforce with other applications using SOAP, REST, BULK APIs. •    Experience with web technology stack - Web Services, HTML, CSS, SQL, XML, Jason, JavaScript. •    Familiarity with and commitment to the Red Cross mission •    Extensive successful experience in leading multiple projects as the SME.  •    Working with large scale financial assistance systems and complex data security.  •    Excellent communication skills (verbal and written), good interpersonal skills, ability to gather and understand requirements. •    Strong debugging and diagnostic skills •    Demonstrable knowledge of software design, software development processes and coding techniques is essential. •    Ability to prioritize competing projects and deliver with confidence in a fast-paced environment is essential. Certifications: •    Salesforce Platform Developer II Work Conditions: Work is performed indoors, mainly at a desk.  Because the Red Cross is a disaster response organization, staff may be asked to work some irregular hours on occasion.  Occasional travel to meet with team members may be required.  Extended work hours will be required during system launch events.   The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit.  We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays.  Also, we encourage professional development and provide growth opportunities.   To be considered for this position, please visit www.redcross.org/jobs to apply.   *LI-EH1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The Product: RCCare is a Salesforce based platform with integrations to many third parties to assist the American Red Cross in providing timely, relevant, scalable services to our clients around the world. RCCare is a case management and client relationship management database with robust adaptability to tailor the user experience and services available based on the type of event and user created a guided, relevant experience to volunteers, clients, and employees who use the application 24/7.  The RCCare system seeks to provide a personalized look and experience to each user and to help families through difficult life events in an intuitive way. The services, business units, and communities served will grow and adapt over time and the product needs to be constantly at the forefront anticipating evolving user and business needs.  The RCCare Team: We are a blended business and technical team which operates like an internal start-up, focused on building solutions to drive forward the humanitarian mission of the American Red Cross focused on Client Services and Experience. As a member on the RCCare, you will be responsible for converting business concepts into the next generation of applications and tools, utilizing adaptive agile mythologies to deliver the minimal viable product to the business in record time. There is a lot of opportunity on this team for the right person to bring consistency, robustness, scalability, and vision. We are looking for clear minded visionaries to ensure a dependable and innovative user experience while keeping up with a large quantity of incoming business and market demands.  We continue to experience rapid growth as we invest in resources and create new opportunities, as a result, we have an exciting opportunity for a Technical Lead to join our RCCareTeam.   The Salesforce Manager & Lead Developer will work 100% remotely from a home-office located anywhere in the USA. This position will manage a team of Salesforce professionals who work remotely. Hands-on coding experience is required. For those candidates located in Colorado, the salary range for this position is: $150K plus or minus. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances.  We will review specific salary information at the time of phone screening based upon your location.   The Salesforce Manager & Lead Developer will lead a team of dedicated staff to ensure that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on various user group needs. Salesforce Manager & Lead Developer candidates need to have the skills and experience in advanced programmatic capabilities (Apex, Visualforce, Lightning) of the Salesforce Platform and data modeling to develop complex business logic and interfaces.  This individual also understands when it is best to use declarative development versus programmatic methods and can lead teammates and guide stakeholders toward the optimal solutions based on business requirements.   The Manager must work well as part of a team, have the ability to lead and develop team members and must communicate well with technical and business partners. Responsibilities: •    Analyze, enhance, install, test and modify enterprise-wide software systems for both new and existing systems  •    Manage a team responsible for the design of enterprise software products. •    Prepare activity and progress reports regarding software engineering projects, tasks and operations. •    Participate in story grooming/refinement sessions with Product Owners, leveraging knowledge of the platform to clarify requirements. •    Estimate level of effort for stories and/or epics based on business requirements and your knowledge of the platform. •    Design custom Force.com applications with guidance from the Technical Architect. •    Build custom Force.com applications. •    Develop automations using process builders, flows or triggers. •    Integrate Salesforce applications with other American Red Cross applications •    Write test classes to ensure test coverage for apex classes. •    Write batch processes. •    Troubleshoot and resolve production issues. •    Actively participate in design and sprint planning sessions, offering relevant solutions and input. •    Participate actively in all Scrum events. •    Be able to explain a solution or approach to anyone one in the organization from novice end-user, volunteer, experienced technical resource, business SME, or executive •    As a member and lead of the team, you will be responsible for driving the rapid development of the minimal viable product. •    Willing to be hands on with design, code, and test.  •    Oversee developers and testers to ensure successful delivery of all code to business testing phases.  •    Present business representatives with multiple solutions and advise on tradeoffs of various options •    Work with business representatives to understand the processes and challenges and suggesting and prototyping new features and changes to existing features. •    Work collaboratively with other developers within our team or across other teams. •    Work with project managers and team leads to estimate, schedule, and prioritize development activities. •    Write specifications for development work. •    Develop and document designs for implementation. •    Special projects as assigned •    Accountable for 24/7 on call technical support for system outages   Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, Business Administration, or related field •    Minimum 5 to 7 years required supporting mid-to-large size organizations as a Software Architect or similar role.  •    Minimum 7 years of experience as a Salesforce developer required. •    Minimum 4 years of experience as a developer in Service Cloud required. •    Minimum 3 years of technical staff management experience required •    Knowledge of the Declarative development model in Salesforce required. •    Expert knowledge with hands on experience using Salesforce Technology Stack •    Experience with Service Cloud, Customer Community, and Partner Community user models. •    Experience with mobile device accessible Salesforce solutions. •    Demonstrated understanding of the architecture, capabilities and constraints of Salesforce applications required. •    Database experience writing queries in SQL/SOQL. •    Hands-on work with Workflows, Flows, Triggers, Validation Rules and Lightning Components. •    Working with Data Loader or various ETL tools. •    Experience integrating Salesforce with other applications using SOAP, REST, BULK APIs. •    Experience with web technology stack - Web Services, HTML, CSS, SQL, XML, Jason, JavaScript. •    Familiarity with and commitment to the Red Cross mission •    Extensive successful experience in leading multiple projects as the SME.  •    Working with large scale financial assistance systems and complex data security.  •    Excellent communication skills (verbal and written), good interpersonal skills, ability to gather and understand requirements. •    Strong debugging and diagnostic skills •    Demonstrable knowledge of software design, software development processes and coding techniques is essential. •    Ability to prioritize competing projects and deliver with confidence in a fast-paced environment is essential. Certifications: •    Salesforce Platform Developer II Work Conditions: Work is performed indoors, mainly at a desk.  Because the Red Cross is a disaster response organization, staff may be asked to work some irregular hours on occasion.  Occasional travel to meet with team members may be required.  Extended work hours will be required during system launch events.   The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit.  We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays.  Also, we encourage professional development and provide growth opportunities.   To be considered for this position, please visit www.redcross.org/jobs to apply.   *LI-EH1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Phlebotomist-Apheresis Technician (Cary, NC)
American Red Cross Cary, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Phlebotomist-Apheresis Technician (Cary, NC) Collection Specialist I Location: Cary, NC Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Phlebotomist-Apheresis Technician (Cary, NC) Collection Specialist I Location: Cary, NC Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Business Analyst
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This position is term-limited (18 months +/-) and eligible for benefits that include health, paid time off & holiday time off. ** This is a virtual/work from home position. Ideally, a candidate will live in proximity to the Charlotte, NC area for occasional team/in-person meetings once return to office is possible** As a Business Analyst for the American Red Cross, you will be part of the Biomedical Services Business Systems Integration (BSI) team working in the Product Inventory, Distribution and Quality Systems (PDQ) group.  You will support a portfolio of products (applications) and will interface between the business unit and information technology to ensure that system design and configurations meet the needs of end users.   The Business Analyst role requires you to be a natural problem-solver with strong analytical capabilities as well as strong verbal and written communication skills.  The ideal candidate is an innovative, solution-minded professional who can easily acquire new business acumen, enjoys technology and systems, and passionate about getting it right.  And lastly, candidates are a self-starter with strong interpersonal skills, a keen attention to detail and solid writing skills.     Responsibilities: •    Participate in all phases of the solution life cycle and work closely with a variety of internal business, external business and technology partners.  This includes problem identification and business requirements gathering, analysis of system enhancements, propose workflow solutions; and, it also includes development of specifications documentation, test case scenarios, validation documents as well as support cut over & implementation activities. •    Assist with initiatives, project timelines, as well as deliver individual work product in support of system enhancements to COTS, SaaS and internally developed systems.  •    Assist with evaluation of vendor software releases for impact to business processes. •    Work in conjunction with developers to ensure that development efforts are in alignment with business and system requirements. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Education: 4-year college degree or equivalent combination of education and experience.  Strong academic performance is preferred.  •    Experience: 3-5 years as a business analyst or project analyst for software releases and implementations.  •    Experience working for a large consulting firm (i.e. Accenture, Deloitte, KPMG, Slalom, Capgemini) implementing software systems and solutions is nice to have.   •    Excellent communication skills (both oral and written). Must be comfortable with formal documentation development. •    Ability to work independently or as a part of team and comfortable working remotely as required. •    Experience in a regulatory environment where you would be required to ensure compliance with regulatory requirements is desirable. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This position is term-limited (18 months +/-) and eligible for benefits that include health, paid time off & holiday time off. ** This is a virtual/work from home position. Ideally, a candidate will live in proximity to the Charlotte, NC area for occasional team/in-person meetings once return to office is possible** As a Business Analyst for the American Red Cross, you will be part of the Biomedical Services Business Systems Integration (BSI) team working in the Product Inventory, Distribution and Quality Systems (PDQ) group.  You will support a portfolio of products (applications) and will interface between the business unit and information technology to ensure that system design and configurations meet the needs of end users.   The Business Analyst role requires you to be a natural problem-solver with strong analytical capabilities as well as strong verbal and written communication skills.  The ideal candidate is an innovative, solution-minded professional who can easily acquire new business acumen, enjoys technology and systems, and passionate about getting it right.  And lastly, candidates are a self-starter with strong interpersonal skills, a keen attention to detail and solid writing skills.     Responsibilities: •    Participate in all phases of the solution life cycle and work closely with a variety of internal business, external business and technology partners.  This includes problem identification and business requirements gathering, analysis of system enhancements, propose workflow solutions; and, it also includes development of specifications documentation, test case scenarios, validation documents as well as support cut over & implementation activities. •    Assist with initiatives, project timelines, as well as deliver individual work product in support of system enhancements to COTS, SaaS and internally developed systems.  •    Assist with evaluation of vendor software releases for impact to business processes. •    Work in conjunction with developers to ensure that development efforts are in alignment with business and system requirements. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Education: 4-year college degree or equivalent combination of education and experience.  Strong academic performance is preferred.  •    Experience: 3-5 years as a business analyst or project analyst for software releases and implementations.  •    Experience working for a large consulting firm (i.e. Accenture, Deloitte, KPMG, Slalom, Capgemini) implementing software systems and solutions is nice to have.   •    Excellent communication skills (both oral and written). Must be comfortable with formal documentation development. •    Ability to work independently or as a part of team and comfortable working remotely as required. •    Experience in a regulatory environment where you would be required to ensure compliance with regulatory requirements is desirable. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Solution Architect, Enterprise Data team (virtual/remote/work @ home opportunity)
American Red Cross Raleigh, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The work location for this exciting opportunity is flexible, and the selected candidate can be located anywhere in the United States. However, East Coast is preferred since work will involve early morning calls. We are seeking candidates with experience in Data Modeling, Teradata, Power BI, Informatica and AWS. For those candidates located in Colorado, the salary range for this position is: $135 plus or minus. ****Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances.  We will review specific salary information at the time of phone screening based upon your location.   Job Description The Solutions Architect is a specialist in Integration and Business Intelligence solutions for Enterprise Data.  This architect is an experienced, HANDS ON technical leader who works in close collaboration with business stakeholders and fellow technologists to implement, maintain, and enhance warehouse, reporting, and operational data solutions. The successful Solutions Architect is a hands-on technologist possessing advanced SQL, BI, and integration skills, combined with a confident and poised leader who has the verbal, written and visual skills to communicate complex issues in business terms.  The Solutions Architect will work as part of the IT Enterprise Data team innovating and applying best practice techniques for developing, enhancing, and deploying database and integration solutions to support American Red Cross operations and analytics efforts.  These solutions include our enterprise-wide constituent data integration (CDI) solution, which masters over 100 million constituents including blood donors, learners, financial supporters, volunteers, and clients, as well as critical line-of-service specific ecosystems.  The Solutions Architect must have experience in enterprise scale EDW solutions, real-time as well as batch integration architecture and operations. He or she will serve as the principal Enterprise Data Solutions Architect leading data integration and business intelligence solution design and delivery for our Biomed line of service. Major Responsibilities: Develop a practical line of service roadmap for our Power BI reporting and analytics platform. Define the overall BI data architecture, including ETL processes, ODS, EDW, data marts and data lakes. Guide projects to follow reference architectures, strategic technology stacks and standards and best practices. Develop plans to migrate non-standard solutions and manage exceptions. Recommend appropriate technologies to support the implementation of the BI roadmap including Microsoft PowerBI. Ensure that logical and physical data models support the analytic needs of the business. Provide BI technical and architectural guidance to projects and teams, ensuring that new initiatives enable effective data reporting. Collaborate with data stewards in establishing and maintaining resilient, reusable standardized data patterns. Provide technical leadership regarding integration impact across business, information, application, technical and security architectures. Ensure reference architectures, technology stacks, standards and processes meet security and regulatory requirements. Collaborate with key business users to identify needs and opportunities for improved data management and delivery. Ensure effective communication of user requirements. Develop guiding principles, reference architectures, technology landscapes, standards, best practices and roadmaps that support business priorities. Develop strategies for workflow, rules, integration management and governance. Participate in high-level project estimation, system design, modeling, and solution design reviews. Stay current on technologies, technology trends and directions, and best practices. Evaluate potential technologies for use within the enterprise. Skills and Qualifications: Bachelor’s Degree in Computer Science, Engineering, MIS or related field. 8+ years of experience in enterprise architecture, application integration architecture, software development, or engineering. Experience in the design and building of enterprise data warehouses. Excellent experience in developing and understanding of data modeling, SQL and ETL. Experience partnering with end users to gather requirements and build technical solutions from concept to implementation. Ability to facilitate meetings and delegate responsibilities. Understanding of SaaS and off-premise integration architectures. Experience with enterprise workflow, rules and orchestration technologies. Experience maturing SDLC principles, processes and practices. Experience with Teradata, SQL Server, and PostgreSQL is desired. Experience with Informatica Intelligent Cloud Services is desired. Experience with AWS cloud services and AWS Redshift is a plus. Experience with biomedical data management and regulated systems is a plus. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit.  We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays.  Also, we encourage professional development and provide growth opportunities.   To be considered for this position, please visit www.redcross.org/jobs to apply. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Nov 23, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The work location for this exciting opportunity is flexible, and the selected candidate can be located anywhere in the United States. However, East Coast is preferred since work will involve early morning calls. We are seeking candidates with experience in Data Modeling, Teradata, Power BI, Informatica and AWS. For those candidates located in Colorado, the salary range for this position is: $135 plus or minus. ****Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances.  We will review specific salary information at the time of phone screening based upon your location.   Job Description The Solutions Architect is a specialist in Integration and Business Intelligence solutions for Enterprise Data.  This architect is an experienced, HANDS ON technical leader who works in close collaboration with business stakeholders and fellow technologists to implement, maintain, and enhance warehouse, reporting, and operational data solutions. The successful Solutions Architect is a hands-on technologist possessing advanced SQL, BI, and integration skills, combined with a confident and poised leader who has the verbal, written and visual skills to communicate complex issues in business terms.  The Solutions Architect will work as part of the IT Enterprise Data team innovating and applying best practice techniques for developing, enhancing, and deploying database and integration solutions to support American Red Cross operations and analytics efforts.  These solutions include our enterprise-wide constituent data integration (CDI) solution, which masters over 100 million constituents including blood donors, learners, financial supporters, volunteers, and clients, as well as critical line-of-service specific ecosystems.  The Solutions Architect must have experience in enterprise scale EDW solutions, real-time as well as batch integration architecture and operations. He or she will serve as the principal Enterprise Data Solutions Architect leading data integration and business intelligence solution design and delivery for our Biomed line of service. Major Responsibilities: Develop a practical line of service roadmap for our Power BI reporting and analytics platform. Define the overall BI data architecture, including ETL processes, ODS, EDW, data marts and data lakes. Guide projects to follow reference architectures, strategic technology stacks and standards and best practices. Develop plans to migrate non-standard solutions and manage exceptions. Recommend appropriate technologies to support the implementation of the BI roadmap including Microsoft PowerBI. Ensure that logical and physical data models support the analytic needs of the business. Provide BI technical and architectural guidance to projects and teams, ensuring that new initiatives enable effective data reporting. Collaborate with data stewards in establishing and maintaining resilient, reusable standardized data patterns. Provide technical leadership regarding integration impact across business, information, application, technical and security architectures. Ensure reference architectures, technology stacks, standards and processes meet security and regulatory requirements. Collaborate with key business users to identify needs and opportunities for improved data management and delivery. Ensure effective communication of user requirements. Develop guiding principles, reference architectures, technology landscapes, standards, best practices and roadmaps that support business priorities. Develop strategies for workflow, rules, integration management and governance. Participate in high-level project estimation, system design, modeling, and solution design reviews. Stay current on technologies, technology trends and directions, and best practices. Evaluate potential technologies for use within the enterprise. Skills and Qualifications: Bachelor’s Degree in Computer Science, Engineering, MIS or related field. 8+ years of experience in enterprise architecture, application integration architecture, software development, or engineering. Experience in the design and building of enterprise data warehouses. Excellent experience in developing and understanding of data modeling, SQL and ETL. Experience partnering with end users to gather requirements and build technical solutions from concept to implementation. Ability to facilitate meetings and delegate responsibilities. Understanding of SaaS and off-premise integration architectures. Experience with enterprise workflow, rules and orchestration technologies. Experience maturing SDLC principles, processes and practices. Experience with Teradata, SQL Server, and PostgreSQL is desired. Experience with Informatica Intelligent Cloud Services is desired. Experience with AWS cloud services and AWS Redshift is a plus. Experience with biomedical data management and regulated systems is a plus. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit.  We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays.  Also, we encourage professional development and provide growth opportunities.   To be considered for this position, please visit www.redcross.org/jobs to apply. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
CDL Bus Driver Phlebotomist (Paid Phlebotomy Training) $1500 Bonus
American Red Cross Winston-Salem, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: CDL Bus Driver Phlebotomist (Paid Phlebotomy Training) $1500 Bonus Location - Winston Salem Sign on bonus - $500 at hire and $1000 at 6 months Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the city and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video:  A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back repeatedly Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Nov 23, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: CDL Bus Driver Phlebotomist (Paid Phlebotomy Training) $1500 Bonus Location - Winston Salem Sign on bonus - $500 at hire and $1000 at 6 months Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the city and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video:  A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back repeatedly Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Sr. Software Architect, Innovation Lab (virtual/remote work location
American Red Cross Raleigh, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The work location for this exciting opportunity is virtual. The selected candidate will work remotely and can be located anywhere in the United States. This position is a temporary role with the possibility to become permanent after 3 to 6 months in the role. For those candidates located in Colorado, the salary range for this position is: $103,700 - $138,300. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances.  We will review specific salary information at the time of phone screening based upon your location.   Position Summary: The Innovation Team: We operate like an internal start-up, focused on building disruptive solutions to drive the humanitarian mission of the American Red Cross forward. As a member on the Innovation Team, you will be responsible for converting concepts into the next generation of applications utilizing adaptive agile mythologies to deliver the minimal viable product to the business in record time. There is a lot of opportunity on this team for the right person to bring consistency, robustness, scalability, and vision. We are looking for clear minded visionaries to ensure a dependable and innovative user experience while keeping up with a large quantity of incoming business and market demands.  We continue to experience rapid growth as we invest in resources and create new opportunities, as a result, we have an exciting opportunity for a Sr. Software Architect to join our Innovation Team. Responsibilities: •    As a member on the team, you will be responsible for driving the rapid development of the minimal viable product. •    Willing to be hands on with design, code, and test. •    Work with the business to understand the processes and challenges and suggesting and prototyping new features and changes to existing features. •    Work collaboratively with other developers within our team or across other teams. •    Work with project managers and team leads to estimate, schedule, and prioritize development activities. •    Write specifications for development work. •    Develop and document designs for implementation. •    Special projects as assigned   Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, Business Administration, or related field •    Experience: Minimum 5 to 7 years required supporting mid-to-large size organizations as a Software Architect or similar role. Extensive successful experience in leading multiple projects as the SME. •    Experience in large scale responsive web applications •    “Full Stack” experience •    Expert knowledge with hands on experience using Microsoft Technology Stack, C#.NET is required •    RESTful services and integration with legacy systems, ftp/sftp. •    Working with Microsoft SQL Server and Oracle databases. •    Proficient in developing multi-tier solutions. •    Knowledge with object oriented design, patterns, and software design. •    Excellent communication skills (verbal and written), good interpersonal skills, ability to gather and understand requirements. •    Strong debugging and diagnostic skills. •    Demonstrable knowledge of software design, software development processes and coding techniques is essential. •    Ability to prioritize competing projects and deliver with confidence in a fast-paced environment is essential. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 28, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The work location for this exciting opportunity is virtual. The selected candidate will work remotely and can be located anywhere in the United States. This position is a temporary role with the possibility to become permanent after 3 to 6 months in the role. For those candidates located in Colorado, the salary range for this position is: $103,700 - $138,300. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances.  We will review specific salary information at the time of phone screening based upon your location.   Position Summary: The Innovation Team: We operate like an internal start-up, focused on building disruptive solutions to drive the humanitarian mission of the American Red Cross forward. As a member on the Innovation Team, you will be responsible for converting concepts into the next generation of applications utilizing adaptive agile mythologies to deliver the minimal viable product to the business in record time. There is a lot of opportunity on this team for the right person to bring consistency, robustness, scalability, and vision. We are looking for clear minded visionaries to ensure a dependable and innovative user experience while keeping up with a large quantity of incoming business and market demands.  We continue to experience rapid growth as we invest in resources and create new opportunities, as a result, we have an exciting opportunity for a Sr. Software Architect to join our Innovation Team. Responsibilities: •    As a member on the team, you will be responsible for driving the rapid development of the minimal viable product. •    Willing to be hands on with design, code, and test. •    Work with the business to understand the processes and challenges and suggesting and prototyping new features and changes to existing features. •    Work collaboratively with other developers within our team or across other teams. •    Work with project managers and team leads to estimate, schedule, and prioritize development activities. •    Write specifications for development work. •    Develop and document designs for implementation. •    Special projects as assigned   Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. Qualifications: •    Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, Business Administration, or related field •    Experience: Minimum 5 to 7 years required supporting mid-to-large size organizations as a Software Architect or similar role. Extensive successful experience in leading multiple projects as the SME. •    Experience in large scale responsive web applications •    “Full Stack” experience •    Expert knowledge with hands on experience using Microsoft Technology Stack, C#.NET is required •    RESTful services and integration with legacy systems, ftp/sftp. •    Working with Microsoft SQL Server and Oracle databases. •    Proficient in developing multi-tier solutions. •    Knowledge with object oriented design, patterns, and software design. •    Excellent communication skills (verbal and written), good interpersonal skills, ability to gather and understand requirements. •    Strong debugging and diagnostic skills. •    Demonstrable knowledge of software design, software development processes and coding techniques is essential. •    Ability to prioritize competing projects and deliver with confidence in a fast-paced environment is essential. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Medical Technologist I, IRL (3rd Shift)
American Red Cross Charlotte, North Carolina
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad.  We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a  Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: •         Resolving compatibility problems •         Providing complex reference and consultation services to hospitals and transfusion services •         Performing automated and manual test procedures on blood samples   Other Medical Technologist duties may include: •         Managing receipt, coordination, shipment and transport  of patient and donor blood samples and documenting supply and equipment problems •         Managing reagent inventory (ordering, receiving, inspection and preparation) •         Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. •         Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients •         Performing maintenance, repair and validation of laboratory equipment and software •         Maintaining accurate records •         Performing manufacturing duties associated with special blood products, if applicable. •         Assuming lead responsibilities such as record review and training; assisting in concern management.  – Tech III •         Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross offers a full-time benefits package including Medical, Dental and Vision Insurance, 401(k) with employer match, generous vacation accrual, and paid holidays.   Qualifications  MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. Hours: 3rd Shift scheduling (w/shift premium)Sun- Thurs.  11pm – 7:30am Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends.  Requires standing, stretching, stooping and bending for extended time periods.  Lift, pull, push and move objects of up to 50 pounds.  May work in walk-in refrigerator/freezers for periods of time.  Work under pressure and within time standards.  Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires.  Ability to use a wide variety of lab or medical equipment.  Ability to use a personal computer and applicable software for sustained periods of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 23, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad.  We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a  Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: •         Resolving compatibility problems •         Providing complex reference and consultation services to hospitals and transfusion services •         Performing automated and manual test procedures on blood samples   Other Medical Technologist duties may include: •         Managing receipt, coordination, shipment and transport  of patient and donor blood samples and documenting supply and equipment problems •         Managing reagent inventory (ordering, receiving, inspection and preparation) •         Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. •         Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients •         Performing maintenance, repair and validation of laboratory equipment and software •         Maintaining accurate records •         Performing manufacturing duties associated with special blood products, if applicable. •         Assuming lead responsibilities such as record review and training; assisting in concern management.  – Tech III •         Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross offers a full-time benefits package including Medical, Dental and Vision Insurance, 401(k) with employer match, generous vacation accrual, and paid holidays.   Qualifications  MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. Hours: 3rd Shift scheduling (w/shift premium)Sun- Thurs.  11pm – 7:30am Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends.  Requires standing, stretching, stooping and bending for extended time periods.  Lift, pull, push and move objects of up to 50 pounds.  May work in walk-in refrigerator/freezers for periods of time.  Work under pressure and within time standards.  Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires.  Ability to use a wide variety of lab or medical equipment.  Ability to use a personal computer and applicable software for sustained periods of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Hearst Television
Station Specialist
Hearst Television Charlotte, NC, USA
Great Location, Great Company, Great Job! If you are looking to join one of the nation’s most diversified media, information and technology- Hearst, that offers a continuous learning environment, opportunities for advancement, and great benefits please apply!   Hearst Television’s Ad Operations Hub located in beautiful uptown Charlotte, NC has a unique opening for a   Station Specialist. The Ad Operations Hub supports Hearst Television’s 30 stations across the U.S. We are looking experienced ad operations personnel to process orders, prepare daily logs, assign copy and complete general ad operations duties for assigned stations. We are seeking ad operation professionals who understand the importance of the overall success of Ad Operations. This position will have leadership in providing support and solutions to station sales team members and station sales management members in assigned markets.    Job Responsibilities:                                                 Prepare and maintain on-air logs through careful management of commercial inventory Maintain/ Assign Commercial Instructions to ensure materials and instructions are received and processed on time. Maximization of both revenue and inventory for a group of stations Utilize innovative problem solving and decision-making skills to achieve station goals Printing and exporting of stations daily program logs. Assist in the implementation of HTV Best Practices and SOPs   Qualifications Requirements: Organized and Detailed Oriented Ability to analyze large quantities of data and identify critical trends Strong Communications Skills Ability to work under pressure against deadlines Ability to work independently with minimal supervision Willingness to learn and take on all tasks assigned Team Player- will be working will all levels in the organization  Experience: 1-3 Years Radio or Television Ad Operations or Sales experience preferred Working knowledge of WideOrbit Ad Operations System Strong Computer Skills Knowledge of Excel  Compensation and Benefits: Competitive Pay- commensurate with experience Extensive Training Program Medical, Dental, and Vision Insurance 401k plan Paid Vacation and Holidays Career Advancement Opportunities   Apply to learn more about the great benefits Hearst has to offer!
Oct 29, 2019
Full time
Great Location, Great Company, Great Job! If you are looking to join one of the nation’s most diversified media, information and technology- Hearst, that offers a continuous learning environment, opportunities for advancement, and great benefits please apply!   Hearst Television’s Ad Operations Hub located in beautiful uptown Charlotte, NC has a unique opening for a   Station Specialist. The Ad Operations Hub supports Hearst Television’s 30 stations across the U.S. We are looking experienced ad operations personnel to process orders, prepare daily logs, assign copy and complete general ad operations duties for assigned stations. We are seeking ad operation professionals who understand the importance of the overall success of Ad Operations. This position will have leadership in providing support and solutions to station sales team members and station sales management members in assigned markets.    Job Responsibilities:                                                 Prepare and maintain on-air logs through careful management of commercial inventory Maintain/ Assign Commercial Instructions to ensure materials and instructions are received and processed on time. Maximization of both revenue and inventory for a group of stations Utilize innovative problem solving and decision-making skills to achieve station goals Printing and exporting of stations daily program logs. Assist in the implementation of HTV Best Practices and SOPs   Qualifications Requirements: Organized and Detailed Oriented Ability to analyze large quantities of data and identify critical trends Strong Communications Skills Ability to work under pressure against deadlines Ability to work independently with minimal supervision Willingness to learn and take on all tasks assigned Team Player- will be working will all levels in the organization  Experience: 1-3 Years Radio or Television Ad Operations or Sales experience preferred Working knowledge of WideOrbit Ad Operations System Strong Computer Skills Knowledge of Excel  Compensation and Benefits: Competitive Pay- commensurate with experience Extensive Training Program Medical, Dental, and Vision Insurance 401k plan Paid Vacation and Holidays Career Advancement Opportunities   Apply to learn more about the great benefits Hearst has to offer!
Spring 2020 Undergraduate Intern, Capital Punishment Project
American Civil Liberties Union Durham, NC, USA
For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, advancing racial justice, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties and civil rights cases and issues to defend all people from government abuse and overreach. With more than one million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, and record of arrest or conviction. The   Capital Punishment  Project (CPP)  of the ACLU’s National Office in   Durham, NC  seeks applicants for its   Spring 2020 Undergraduate Internship.   A stipend is available for those students who do not receive outside funding and/or course credit. Arrangements can be made with the student’s school for a work/study stipend or course credit. Interns would assist with archiving historic CPP organizational files.   INTERNSHIP OVERVIEW Interns in the Capital Punishment Project are integrated as part of the team, with the internship offering the opportunity to work on all aspects of litigation. The internships require a semester-long commitment, and is a part time position with a minimum of 7 hours per week.   ROLES AND RESPONSIBILITIES Interns will have the opportunity to gain valuable experience by working alongside the CPP team on: Archiving historical records Creating and organizing electronic copies of paper files and sending archives to long-term storage Other tasks as assigned   EXPERIENCE AND QUALIFICATIONS This Internship is open to all undergraduates who will have completed their first semester of school before the internship commences. Interns should possess the following: The initiative to see projects through to completion A strong attention to detail Proficiency in Microsoft Word Interest in the abolition of the death penalty A commitment to civil liberties, civil rights and social justice   Applications will be considered on a rolling basis and accepted until the position is filled. Please send a resume and cover letter, describing your interest in capital punishment reform and civil liberties, including any relevant life or work experience This posting provides a general but not comprehensive list of the opportunities of the internship. It does not represent a contract of employment. The ACLU reserves the right to change the posting at any time without advance notice. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail  benefits.hrdept@aclu.org .  If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
Oct 22, 2019
Intern
For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, advancing racial justice, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties and civil rights cases and issues to defend all people from government abuse and overreach. With more than one million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, and record of arrest or conviction. The   Capital Punishment  Project (CPP)  of the ACLU’s National Office in   Durham, NC  seeks applicants for its   Spring 2020 Undergraduate Internship.   A stipend is available for those students who do not receive outside funding and/or course credit. Arrangements can be made with the student’s school for a work/study stipend or course credit. Interns would assist with archiving historic CPP organizational files.   INTERNSHIP OVERVIEW Interns in the Capital Punishment Project are integrated as part of the team, with the internship offering the opportunity to work on all aspects of litigation. The internships require a semester-long commitment, and is a part time position with a minimum of 7 hours per week.   ROLES AND RESPONSIBILITIES Interns will have the opportunity to gain valuable experience by working alongside the CPP team on: Archiving historical records Creating and organizing electronic copies of paper files and sending archives to long-term storage Other tasks as assigned   EXPERIENCE AND QUALIFICATIONS This Internship is open to all undergraduates who will have completed their first semester of school before the internship commences. Interns should possess the following: The initiative to see projects through to completion A strong attention to detail Proficiency in Microsoft Word Interest in the abolition of the death penalty A commitment to civil liberties, civil rights and social justice   Applications will be considered on a rolling basis and accepted until the position is filled. Please send a resume and cover letter, describing your interest in capital punishment reform and civil liberties, including any relevant life or work experience This posting provides a general but not comprehensive list of the opportunities of the internship. It does not represent a contract of employment. The ACLU reserves the right to change the posting at any time without advance notice. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail  benefits.hrdept@aclu.org .  If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
Spring 2020 Legal Intern, Capital Punishment Project
American Civil Liberties Union Durham, NC, USA
The   Capital Punishment  Project  of the ACLU’s National Office in   Durham, NC  seeks applicants for its   Spring 2020 Legal Internship.   For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, advancing racial justice, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties and civil rights cases and issues to defend all people from government abuse and overreach. With more than one million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, and record of arrest or conviction. INTERNSHIP OVERVIEW Legal interns in the Capital Punishment Project (CPP) are integrated as part of the team, with the internship offering the opportunity to work on all aspects of litigation. The internships require a semester-long commitment, and can be a full time position or a part time position with a minimum of 10 hours per week.  A stipend is available for those students who do not receive outside funding and/or course credit. Arrangements can be made with the student’s school for a work/study stipend or course credit. Interns assist with case research and drafting legal memos and points. ROLES AND RESPONSIBILITIES Interns will have the opportunity to gain valuable experience by working alongside the CPP team on: Conducting legal and policy research Drafting memoranda, affidavits and briefs Researching prospects for new litigation, including both factual and legal claims Researching and drafting materials for public education Other tasks as assigned  EXPERIENCE AND QUALIFICATIONS This Internship is open to law students who will have completed their first semester of law school before the internship commences. Interns should possess the following: Excellent research, writing and communication skills Proficiency in Microsoft Office Suite, and conducting internet research The initiative to see projects through to completion Interest in the abolition of the death penalty A commitment to civil liberties, civil rights and social justice Applications will be considered on a rolling basis and accepted until the position is filled. Please apply with a cover letter, describing your interest in capital punishment reform and civil liberties, including any relevant life or work experience gained before or during law school; a resume; and a short writing sample (no more than 10 pages in length) This posting provides a general but not comprehensive list of the opportunities of the internship. It does not represent a contract of employment. The ACLU reserves the right to change the posting at any time without advance notice. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail  benefits.hrdept@aclu.org .  If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
Oct 22, 2019
Intern
The   Capital Punishment  Project  of the ACLU’s National Office in   Durham, NC  seeks applicants for its   Spring 2020 Legal Internship.   For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, advancing racial justice, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties and civil rights cases and issues to defend all people from government abuse and overreach. With more than one million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, and record of arrest or conviction. INTERNSHIP OVERVIEW Legal interns in the Capital Punishment Project (CPP) are integrated as part of the team, with the internship offering the opportunity to work on all aspects of litigation. The internships require a semester-long commitment, and can be a full time position or a part time position with a minimum of 10 hours per week.  A stipend is available for those students who do not receive outside funding and/or course credit. Arrangements can be made with the student’s school for a work/study stipend or course credit. Interns assist with case research and drafting legal memos and points. ROLES AND RESPONSIBILITIES Interns will have the opportunity to gain valuable experience by working alongside the CPP team on: Conducting legal and policy research Drafting memoranda, affidavits and briefs Researching prospects for new litigation, including both factual and legal claims Researching and drafting materials for public education Other tasks as assigned  EXPERIENCE AND QUALIFICATIONS This Internship is open to law students who will have completed their first semester of law school before the internship commences. Interns should possess the following: Excellent research, writing and communication skills Proficiency in Microsoft Office Suite, and conducting internet research The initiative to see projects through to completion Interest in the abolition of the death penalty A commitment to civil liberties, civil rights and social justice Applications will be considered on a rolling basis and accepted until the position is filled. Please apply with a cover letter, describing your interest in capital punishment reform and civil liberties, including any relevant life or work experience gained before or during law school; a resume; and a short writing sample (no more than 10 pages in length) This posting provides a general but not comprehensive list of the opportunities of the internship. It does not represent a contract of employment. The ACLU reserves the right to change the posting at any time without advance notice. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail  benefits.hrdept@aclu.org .  If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
Hickory Community Theatre
Artistic Director
Hickory Community Theatre 30 3rd Street Northwest, Hickory, NC, USA
The Artistic Director of Hickory Community Theatre is responsible for advancing the Theatre’s mission, implementing the artistic vision and upholding our values, working in partnership with the Managing Director. The Artistic Director will provide leadership and propose transformative strategies that will help advance the Theatre’s mission, implement the artistic vision, uphold our values and, working together with the Managing Director, create a sustainable operating model for the future. The Artistic Director will be creative, yet open-minded, generous and willing to nurture and support other theatre artists, both volunteers and professionals. Such a person should also have strong relationships across the theatre field that can expand the connections and opportunities for Hickory Community Theatre. While some aspects of the role are predominately local - programs, education, and community engagement activities will primarily respond to and impact people in the Hickory Metro - the theatre’s regional profile and participation in statewide and national associations offer an opportunity to contribute to the field’s advancement. Both onstage and offstage, the Artistic Director will be expected to embrace a highly interactive and respectful tone centered on inclusion, respect, discovery and collaboration. The Artistic Director also is expected to be a visible member of the social and cultural community, eagerly collaborating with other community organizations and engaging members of the press and public. The Artistic Director will be a creative collaborator who embraces the variety of duties that come with the evolving role of theatre and theatre activities in contemporary society. The Artistic Director leads all activities related to the creative and production aspects of a professionally run theatre organization. These roles and responsibilities include but are not limited to: Organizational Mission and Artistic Vision, Production Management, Directorial Management, Company Management and assisting with Volunteer Management. Capabilities : Demonstrated creative experience in theatre endeavors with a record of success is required. However, there is no specific theatrical background that will receive preferential consideration. Exemplary verbal and written communication skills as well as multiple language aptitude are greatly appreciated. The drive to be a cultural, artistic, and community leader is essential. Independent engagements of a national and international nature that enhance Hickory Community Theatre’s visibility and connections are welcomed. Soft Skills : The ideal Artistic Director will be a creative thinker who is open to new ideas and opportunities as an innovator of multifaceted productions and programs. Collecting, feeling, and distilling disparate concepts, the Artistic Director will develop a path focused on the many audiences served by a leader and an organization committed to the community. The Artistic Director will be motivated by subjective viewpoints, surroundings, and experiences. Instinctive by nature, this individual will have an ability to flexibly meet the demands of a contemporary theatre organization. The Artistic Director will also be resourceful in maximizing the return on investment of time, talent, energy, and resources, centered on the mission, vision, and guiding principles of the Hickory Community Theatre. Competitive compensation and benefits are enhanced by the ability to make a major difference on an established theatrical institution in a vibrant community, and to transform lives through the art of quality live theatre. Relocation costs will be subsidized as necessary.  Interested applicants should submit a letter that balances artistic philosophy with accomplishments and addresses both the hard and soft skills desired. Include a resume that highlights a commitment to artists and community, and a production-oriented account of the applicant’s career and qualifications that demonstrates past theatre experience that has made a meaningful contribution to contemporary society and encompasses artistic and commercial successes. For more information about our theatre and the position visit http://hickorytheatre.org/job-opportunities/ Applications and inquiries should be directed to: John Rambo, Managing Director. Email: jobs@hickorytheatre.org Snail Mail: Hickory Community Theatre 30 3rd St NW
Oct 02, 2019
Full time
The Artistic Director of Hickory Community Theatre is responsible for advancing the Theatre’s mission, implementing the artistic vision and upholding our values, working in partnership with the Managing Director. The Artistic Director will provide leadership and propose transformative strategies that will help advance the Theatre’s mission, implement the artistic vision, uphold our values and, working together with the Managing Director, create a sustainable operating model for the future. The Artistic Director will be creative, yet open-minded, generous and willing to nurture and support other theatre artists, both volunteers and professionals. Such a person should also have strong relationships across the theatre field that can expand the connections and opportunities for Hickory Community Theatre. While some aspects of the role are predominately local - programs, education, and community engagement activities will primarily respond to and impact people in the Hickory Metro - the theatre’s regional profile and participation in statewide and national associations offer an opportunity to contribute to the field’s advancement. Both onstage and offstage, the Artistic Director will be expected to embrace a highly interactive and respectful tone centered on inclusion, respect, discovery and collaboration. The Artistic Director also is expected to be a visible member of the social and cultural community, eagerly collaborating with other community organizations and engaging members of the press and public. The Artistic Director will be a creative collaborator who embraces the variety of duties that come with the evolving role of theatre and theatre activities in contemporary society. The Artistic Director leads all activities related to the creative and production aspects of a professionally run theatre organization. These roles and responsibilities include but are not limited to: Organizational Mission and Artistic Vision, Production Management, Directorial Management, Company Management and assisting with Volunteer Management. Capabilities : Demonstrated creative experience in theatre endeavors with a record of success is required. However, there is no specific theatrical background that will receive preferential consideration. Exemplary verbal and written communication skills as well as multiple language aptitude are greatly appreciated. The drive to be a cultural, artistic, and community leader is essential. Independent engagements of a national and international nature that enhance Hickory Community Theatre’s visibility and connections are welcomed. Soft Skills : The ideal Artistic Director will be a creative thinker who is open to new ideas and opportunities as an innovator of multifaceted productions and programs. Collecting, feeling, and distilling disparate concepts, the Artistic Director will develop a path focused on the many audiences served by a leader and an organization committed to the community. The Artistic Director will be motivated by subjective viewpoints, surroundings, and experiences. Instinctive by nature, this individual will have an ability to flexibly meet the demands of a contemporary theatre organization. The Artistic Director will also be resourceful in maximizing the return on investment of time, talent, energy, and resources, centered on the mission, vision, and guiding principles of the Hickory Community Theatre. Competitive compensation and benefits are enhanced by the ability to make a major difference on an established theatrical institution in a vibrant community, and to transform lives through the art of quality live theatre. Relocation costs will be subsidized as necessary.  Interested applicants should submit a letter that balances artistic philosophy with accomplishments and addresses both the hard and soft skills desired. Include a resume that highlights a commitment to artists and community, and a production-oriented account of the applicant’s career and qualifications that demonstrates past theatre experience that has made a meaningful contribution to contemporary society and encompasses artistic and commercial successes. For more information about our theatre and the position visit http://hickorytheatre.org/job-opportunities/ Applications and inquiries should be directed to: John Rambo, Managing Director. Email: jobs@hickorytheatre.org Snail Mail: Hickory Community Theatre 30 3rd St NW
Landscape Technician
Mid Carolina landscaping Randleman, NC, USA
We would love for you to join our team! Landscape Technician duties will include mowing, weed eating, shrub installation, mulch, fertilization and much more.... Please apply today!
Sep 13, 2019
Full time
We would love for you to join our team! Landscape Technician duties will include mowing, weed eating, shrub installation, mulch, fertilization and much more.... Please apply today!
Housekeeper
Microtel Inn 1603 Matthews-Mint Hill Road, Matthews, NC, USA
Looking for a friendly, part-time housekeeper. Hotel experience is not necessary, but is a plus.Looking for someone who is flexible and can be available to work 5 to 6 days per week and sometimes 7 days depending on business. There are no set days and you may be called off if we are not busy. Must work weekends, no exceptions. Typical work hours are 10am to 4pm, but these times are not set and can vary depending on how busy we are.Must be organized, be able to multitask, and be efficient.Must be dependable and on time, and have reliable transportation and child care.Duties include, but are not limited to: pulling dirty linen and loading the washers, wiping down all surfaces, cleaning the bathroom, making beds, vacuuming, taking out trash, etc. You will be working in guest rooms that are vacant and rooms that are occupied. You must be trustworthy. This position involves standing on your feet for extended periods of time, walking, bending, stretching, pushing, pulling and lifting. This is a very physically active position and you must be able to complete all your rooms in the given time frame.If you would like to be a part of our team, please apply in person at Microtel Inn 1603 Matthews-Mint Hill Rd, Matthews NC.Applications accepted in person only. Do not call, e-mail, or fax. Do not apply thru this website, your application will not be reviewed. If you cannot work every weekend, then please do not apply. Do not apply if you are not serious about actually working.
Sep 10, 2019
Part time
Looking for a friendly, part-time housekeeper. Hotel experience is not necessary, but is a plus.Looking for someone who is flexible and can be available to work 5 to 6 days per week and sometimes 7 days depending on business. There are no set days and you may be called off if we are not busy. Must work weekends, no exceptions. Typical work hours are 10am to 4pm, but these times are not set and can vary depending on how busy we are.Must be organized, be able to multitask, and be efficient.Must be dependable and on time, and have reliable transportation and child care.Duties include, but are not limited to: pulling dirty linen and loading the washers, wiping down all surfaces, cleaning the bathroom, making beds, vacuuming, taking out trash, etc. You will be working in guest rooms that are vacant and rooms that are occupied. You must be trustworthy. This position involves standing on your feet for extended periods of time, walking, bending, stretching, pushing, pulling and lifting. This is a very physically active position and you must be able to complete all your rooms in the given time frame.If you would like to be a part of our team, please apply in person at Microtel Inn 1603 Matthews-Mint Hill Rd, Matthews NC.Applications accepted in person only. Do not call, e-mail, or fax. Do not apply thru this website, your application will not be reviewed. If you cannot work every weekend, then please do not apply. Do not apply if you are not serious about actually working.
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