American Red Cross
Statewide, West Virginia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is our mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Disaster Program Specialist for our Central Appalachia Region. This is a full time, salary (exempt) position and you must be willing to work on-call 24/7. A valid driver's license is required! NOTE: Due to Covid19, this position will temporarily work from home/remote. Selected candidate for hire MUST live in or near Morgantown or Elkins, WV. Job Summary: The Disaster Program Specialist (DPS) is responsible for either providing functional expertise to the Disaster Program Manager (DPM) and Volunteer Leadership at a territory or regional level, or, taking full cycle responsibility to provide service delivery programs within a subset of the Disaster Program Managers assigned geography and under the supervision and authority of the DPM. The DPS will accomplish this responsibility largely through the support, development and operational guidance of a team of trained volunteer leaders, volunteers and partners, as well as participate in the implementation and development of initiatives to increase Red Cross visibility through program/service delivery. These functions are performed under the direction of the Disaster Program Manager with technical support from the region and division. This position reports directly to the Disaster Program Manager and will work closely with, and receives technical guidance from program support functions at the regional level. The DPS may serve in capacity as Disaster Program Manager when the DPM is unavailable. Responsibilities: 1. Program Service Development & Support: Facilitates in and supports the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or oversees the full disaster cycle, through the development of volunteer leadership. Analyzes opportunities for improved program service and recommends to DPM for implementation. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. If providing full-cycle management, the DPS will manage the implementation of the disaster services program in an assigned geographic territory that is a sub-territory of the supervising DPM’s jurisdiction. The DPS will accomplish this through the support, development and operational guidance of a team of trained volunteer leaders, volunteers, and partners that will stand ready to deliver the services of disaster preparedness, response, and recovery programs in the assigned sub-territory. Implements assigned programs or services to meet the programmatic goals of DCS within the region. This position operates as part of a regional Disaster Cycle Services team and may be called to support local preparation, response and recovery activities as well as maintaining government partnerships with assigned territory. Additionally, the DPS assists with a broader division and national network of disaster responders and will be asked to help with deployments and relief operation activity outside their immediate region. This may include physical deployment to impacted communities. 2. Volunteer Program Management, Engagement and Support: Engages and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. 3. Local Planning, Training Development, Community Outreach: Develops and participates in local planning and exercises. Develops and conducts training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepares recommendations for continuous improvement. Serves as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensures activities are in compliance with regional and national procedures and policies. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years’ experience with social services or service/program delivery. Ability to coordinate staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem solving. Management Experience: Minimum of 6 months to one year supervisory experience preferred. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. All full time disaster employees must be willing and able to be deployed, as needed. Travel: Will involve travel; valid driver's license required. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is our mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Disaster Program Specialist for our Central Appalachia Region. This is a full time, salary (exempt) position and you must be willing to work on-call 24/7. A valid driver's license is required! NOTE: Due to Covid19, this position will temporarily work from home/remote. Selected candidate for hire MUST live in or near Morgantown or Elkins, WV. Job Summary: The Disaster Program Specialist (DPS) is responsible for either providing functional expertise to the Disaster Program Manager (DPM) and Volunteer Leadership at a territory or regional level, or, taking full cycle responsibility to provide service delivery programs within a subset of the Disaster Program Managers assigned geography and under the supervision and authority of the DPM. The DPS will accomplish this responsibility largely through the support, development and operational guidance of a team of trained volunteer leaders, volunteers and partners, as well as participate in the implementation and development of initiatives to increase Red Cross visibility through program/service delivery. These functions are performed under the direction of the Disaster Program Manager with technical support from the region and division. This position reports directly to the Disaster Program Manager and will work closely with, and receives technical guidance from program support functions at the regional level. The DPS may serve in capacity as Disaster Program Manager when the DPM is unavailable. Responsibilities: 1. Program Service Development & Support: Facilitates in and supports the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or oversees the full disaster cycle, through the development of volunteer leadership. Analyzes opportunities for improved program service and recommends to DPM for implementation. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. If providing full-cycle management, the DPS will manage the implementation of the disaster services program in an assigned geographic territory that is a sub-territory of the supervising DPM’s jurisdiction. The DPS will accomplish this through the support, development and operational guidance of a team of trained volunteer leaders, volunteers, and partners that will stand ready to deliver the services of disaster preparedness, response, and recovery programs in the assigned sub-territory. Implements assigned programs or services to meet the programmatic goals of DCS within the region. This position operates as part of a regional Disaster Cycle Services team and may be called to support local preparation, response and recovery activities as well as maintaining government partnerships with assigned territory. Additionally, the DPS assists with a broader division and national network of disaster responders and will be asked to help with deployments and relief operation activity outside their immediate region. This may include physical deployment to impacted communities. 2. Volunteer Program Management, Engagement and Support: Engages and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. 3. Local Planning, Training Development, Community Outreach: Develops and participates in local planning and exercises. Develops and conducts training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepares recommendations for continuous improvement. Serves as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensures activities are in compliance with regional and national procedures and policies. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years’ experience with social services or service/program delivery. Ability to coordinate staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem solving. Management Experience: Minimum of 6 months to one year supervisory experience preferred. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. All full time disaster employees must be willing and able to be deployed, as needed. Travel: Will involve travel; valid driver's license required. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Charleston, West Virginia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: American Red Cross/ Development Operations Specialist Do you want to make a difference? Join The American Red Cross, the world’s largest humanitarian network. For over 100 years The American Red Cross has been a leader in the nonprofit world. In order to support our many humanitarian efforts, our organization depends heavily on the support of our generous donor population. We participate in many donor-focused fundraising activities including identifying, cultivating, soliciting and stewarding individual donors and philanthropists, as well as corporate and foundation partners across the country. The funds we receive provide unrestricted support to our Chapters, helping us fulfill our mission to provide relief to victims of disaster and help people prevent, prepare and respond to emergencies in our communities. As a result, we are always looking for proactive and mission-driven fundraisers with an established track record of increasing philanthropic support. Job Summary: Participates in developing funding growth for the region through data analysis, systems training, reporting, data hygiene and strategic implementation of gift processing procedures. Support volunteers who perform data entry to support regional development team. Responsibilities: Understands and utilizes multiple data and reporting systems to access data and reports to support the development team. Coordinates gift processing for the region and ensures gift processing procedures are followed and understood which can include collaborating with the business operations ensure accurate execution of check processing and bundling procedures. Reviews gift reports to identify needed gift adjustments and/or gift linking requests to support accuracy of regional revenue and fundraiser credit per the national credit guidelines. Coordinates data hygiene updates to support the quality of data in the CRM and other data systems including creating new accounts, requesting account merges and making other needed updates in the CRM and/or requesting updates through submission of data support cases. Supports portfolio updates in CRM by transferring accounts/contacts to the appropriate relationship manager as determined by regional leadership. Ensures portfolios are reflected in CRM per the approved portfolio for each role as defined by regional and divisional leadership. Inactivate and add new accounts in Salesforce as directed by regional leadership. Understands and analyzes key national reports. Assists regional leadership in analyzing regional activity and performance. Provides data to regional development leadership to support operational reviews and other initiatives as directed. Monitors upcoming and past due solicitations and gifts and proactively shares information to regional development team to ensure data is updated appropriately. Utilizes the CRM (Salesforce FRF) platform to support fundraising leadership and field fundraisers. Assists with onboarding of new fundraisers in the region and serves as the primary systems trainer for new hires. Educates the users on new functionality and/or changes in the CRM. Provides ongoing training to regional development team on CRM and other development data systems/reports. Serves as the liaison to key national contacts for the CRM, other data systems, gift processing and research through a relationship with the national Data Manager assigned to region and other national contacts as needed. Supports tracking large budgeted monthly gifts, as reflected in the revenue budget to support regional forecasting. Support volunteers who perform data entry and data-related projects for regional development team. Qualifications: Education: Bachelor’s degree or combination of education and experience, which would provide an equivalent background. Experience: Minimum 3-5 years of proven experience and documented success in fund development or equivalent experience. Management Experience: Preferred 6 months -1 year supervisory experience. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partners internally and externally with others to develop the organization; open, friendly and comfortable with diverse groups; networks effectively and establishes long-term relationships with the community. Works successfully on teams and strives for optimum results; resolves conflict; promotes cooperation, commitment, momentum and pride; puts success of team above own interests. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: American Red Cross/ Development Operations Specialist Do you want to make a difference? Join The American Red Cross, the world’s largest humanitarian network. For over 100 years The American Red Cross has been a leader in the nonprofit world. In order to support our many humanitarian efforts, our organization depends heavily on the support of our generous donor population. We participate in many donor-focused fundraising activities including identifying, cultivating, soliciting and stewarding individual donors and philanthropists, as well as corporate and foundation partners across the country. The funds we receive provide unrestricted support to our Chapters, helping us fulfill our mission to provide relief to victims of disaster and help people prevent, prepare and respond to emergencies in our communities. As a result, we are always looking for proactive and mission-driven fundraisers with an established track record of increasing philanthropic support. Job Summary: Participates in developing funding growth for the region through data analysis, systems training, reporting, data hygiene and strategic implementation of gift processing procedures. Support volunteers who perform data entry to support regional development team. Responsibilities: Understands and utilizes multiple data and reporting systems to access data and reports to support the development team. Coordinates gift processing for the region and ensures gift processing procedures are followed and understood which can include collaborating with the business operations ensure accurate execution of check processing and bundling procedures. Reviews gift reports to identify needed gift adjustments and/or gift linking requests to support accuracy of regional revenue and fundraiser credit per the national credit guidelines. Coordinates data hygiene updates to support the quality of data in the CRM and other data systems including creating new accounts, requesting account merges and making other needed updates in the CRM and/or requesting updates through submission of data support cases. Supports portfolio updates in CRM by transferring accounts/contacts to the appropriate relationship manager as determined by regional leadership. Ensures portfolios are reflected in CRM per the approved portfolio for each role as defined by regional and divisional leadership. Inactivate and add new accounts in Salesforce as directed by regional leadership. Understands and analyzes key national reports. Assists regional leadership in analyzing regional activity and performance. Provides data to regional development leadership to support operational reviews and other initiatives as directed. Monitors upcoming and past due solicitations and gifts and proactively shares information to regional development team to ensure data is updated appropriately. Utilizes the CRM (Salesforce FRF) platform to support fundraising leadership and field fundraisers. Assists with onboarding of new fundraisers in the region and serves as the primary systems trainer for new hires. Educates the users on new functionality and/or changes in the CRM. Provides ongoing training to regional development team on CRM and other development data systems/reports. Serves as the liaison to key national contacts for the CRM, other data systems, gift processing and research through a relationship with the national Data Manager assigned to region and other national contacts as needed. Supports tracking large budgeted monthly gifts, as reflected in the revenue budget to support regional forecasting. Support volunteers who perform data entry and data-related projects for regional development team. Qualifications: Education: Bachelor’s degree or combination of education and experience, which would provide an equivalent background. Experience: Minimum 3-5 years of proven experience and documented success in fund development or equivalent experience. Management Experience: Preferred 6 months -1 year supervisory experience. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partners internally and externally with others to develop the organization; open, friendly and comfortable with diverse groups; networks effectively and establishes long-term relationships with the community. Works successfully on teams and strives for optimum results; resolves conflict; promotes cooperation, commitment, momentum and pride; puts success of team above own interests. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
