Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. Will work an East Coast Schedule. About the job: The candidate will serve on the Biomedical Service Business Systems Integration team as a Maximo Business Systems Analyst. The candidate must have a strong understanding and at least 5+ years’ experience working with the IBM Maximo Application (known as e-Max in the American Red Cross.) What you will be doing: • User and system support which includes day to day support of staff and development of queries in response to user needs. • System administration which includes user access management, database change requests, Location management, Asset model management, Domain management (value lists), and manage integrations and SFTP issues • Change management (5%): Initiate and Complete standard changes for non-functional and report changes as well support the urgent Release team and approve necessary documents • Configuration management and partner with IBM to develop configuration changes, perform all necessary testing, maintain proper documentation, and working knowledge of IBM self-service portal functions • Maintain and post all necessary documentation to support e-MAX. • Serve as liaison with third party support vendor for support and project work as well as facilitate all meetings to coordinate updates, downtimes, and the eMax distribution list. • Participate in all requested audits as key contact for eMax system audits • Participate and support other projects and activities that require an e-MAX subject matter experience • Work to ensure that e-Max meets all IT Compliance requirements Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • 5+ years of Maximo experience • Experience with the IBM Self-Service Portal • Working knowledge of using SQL and demonstrated experience using it with Maximo • Other experience desired but not mandatory: JavaScript, Python, XML, HTML, and MS Excel, PowerBI reporting skills • Experience working in a regulated environment and change management • Demonstrated experience of working independently • Good written and verbal communication skills to support multiple teams and users. Education: • Education: Bachelor's degree in Computer Science, Information Systems or related field required. +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: The annual salary range for this position is $80,000 - $85,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. We will review specific salary information at the time of phone screening based upon your location & expereince. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. Will work an East Coast Schedule. About the job: The candidate will serve on the Biomedical Service Business Systems Integration team as a Maximo Business Systems Analyst. The candidate must have a strong understanding and at least 5+ years’ experience working with the IBM Maximo Application (known as e-Max in the American Red Cross.) What you will be doing: • User and system support which includes day to day support of staff and development of queries in response to user needs. • System administration which includes user access management, database change requests, Location management, Asset model management, Domain management (value lists), and manage integrations and SFTP issues • Change management (5%): Initiate and Complete standard changes for non-functional and report changes as well support the urgent Release team and approve necessary documents • Configuration management and partner with IBM to develop configuration changes, perform all necessary testing, maintain proper documentation, and working knowledge of IBM self-service portal functions • Maintain and post all necessary documentation to support e-MAX. • Serve as liaison with third party support vendor for support and project work as well as facilitate all meetings to coordinate updates, downtimes, and the eMax distribution list. • Participate in all requested audits as key contact for eMax system audits • Participate and support other projects and activities that require an e-MAX subject matter experience • Work to ensure that e-Max meets all IT Compliance requirements Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • 5+ years of Maximo experience • Experience with the IBM Self-Service Portal • Working knowledge of using SQL and demonstrated experience using it with Maximo • Other experience desired but not mandatory: JavaScript, Python, XML, HTML, and MS Excel, PowerBI reporting skills • Experience working in a regulated environment and change management • Demonstrated experience of working independently • Good written and verbal communication skills to support multiple teams and users. Education: • Education: Bachelor's degree in Computer Science, Information Systems or related field required. +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: The annual salary range for this position is $80,000 - $85,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. We will review specific salary information at the time of phone screening based upon your location & expereince. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st Shift 7am -3:30pm Sunday-Thursday Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st Shift 7am -3:30pm Sunday-Thursday Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies the need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Shift: **This Position is Fully Remote - Reporting into the office twice a month** Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided. Provide timely, accurate, and helpful answers to donors and staff regarding donor eligibility, complaints, and concerns. Communicate directly with donors to ensure proper care and resolution of complications. Ask probing questions to ensure the facts of the case are known and to provide correct care. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through closure). Investigate discrepancies in donor records. Correct, update, and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel has access to confidential donor records. Prepare and provide reports regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Qualifications Certification as a Registered Nurse (RN), Licensed Practical Nurse (LPN), or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections, or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and the ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies the need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Shift: **This Position is Fully Remote - Reporting into the office twice a month** Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided. Provide timely, accurate, and helpful answers to donors and staff regarding donor eligibility, complaints, and concerns. Communicate directly with donors to ensure proper care and resolution of complications. Ask probing questions to ensure the facts of the case are known and to provide correct care. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through closure). Investigate discrepancies in donor records. Correct, update, and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel has access to confidential donor records. Prepare and provide reports regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Qualifications Certification as a Registered Nurse (RN), Licensed Practical Nurse (LPN), or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections, or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and the ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Standard Schedule: Sun - 4pm - 8pm , Mon- Thursday 4:30pm-8:30pm ( Off Friday & Sat ) or Tues, Wed, Thurs 4:30pm - 8:30pm, Fri -Sat 10am-2pm (Off Sunday & Monday) Pay Information: $15.50/ Hour + Shift Differential What You’ll Do? Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals Coordinate reminder calls, follow-ups, log-in of data and maintenance of records. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list. What We Need From You? High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Standard Schedule: Sun - 4pm - 8pm , Mon- Thursday 4:30pm-8:30pm ( Off Friday & Sat ) or Tues, Wed, Thurs 4:30pm - 8:30pm, Fri -Sat 10am-2pm (Off Sunday & Monday) Pay Information: $15.50/ Hour + Shift Differential What You’ll Do? Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals Coordinate reminder calls, follow-ups, log-in of data and maintenance of records. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list. What We Need From You? High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Standard Schedule: Sunday 11:30am- 8:30pm , Monday – Thursday 12pm- 8:30pm ( Friday & Saturday OFF) or Tues, Wed, Thursday , 10:30am- 8:30pm, Fri 10am -6pm, Sat 10am -2pm ( Sunday & Monday Off ) Pay Information: $15.50/ Hour + Shift Differential What You’ll Do? Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals Coordinate reminder calls, follow-ups, log-in of data and maintenance of records. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list. What We Need From You? High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Standard Schedule: Sunday 11:30am- 8:30pm , Monday – Thursday 12pm- 8:30pm ( Friday & Saturday OFF) or Tues, Wed, Thursday , 10:30am- 8:30pm, Fri 10am -6pm, Sat 10am -2pm ( Sunday & Monday Off ) Pay Information: $15.50/ Hour + Shift Differential What You’ll Do? Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals Coordinate reminder calls, follow-ups, log-in of data and maintenance of records. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list. What We Need From You? High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st Shift Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st Shift Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Responsibilities: 1. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). 2. Follow Red Cross procedures and communicate directly and precisely with hospitals and blood services field regions to perform the retrieval of suspect products. 3. Answers donor eligibility questions and product or donor concerns from Collections staff, donors or consignees in a timely manner. 4. Reviews donor deferral records to identify suspect products. 5. Ensures timely management of product level investigation under ARC inventory. 6. Ensure notification for biologic product deviations and FDA notifications occur timely. 7. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry and confidential handling of data. 8. Performs retrieval activities related to product complaints including bacterial detection cases. 9. May assist with donor reentry and reinstatement. 10. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Shift: Tuesday-Saturday 3P-11:30P Essential Functions/Physical Requirements: Candidates must have the ability to work in fast paced, high volume, demanding complex and dynamic environment. The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Associate Degree or equivalent combination of related education and experience required. Bachelor degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing or quality review is preferred. The ability to read, write and verbally communicate at the high school to college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Responsibilities: 1. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). 2. Follow Red Cross procedures and communicate directly and precisely with hospitals and blood services field regions to perform the retrieval of suspect products. 3. Answers donor eligibility questions and product or donor concerns from Collections staff, donors or consignees in a timely manner. 4. Reviews donor deferral records to identify suspect products. 5. Ensures timely management of product level investigation under ARC inventory. 6. Ensure notification for biologic product deviations and FDA notifications occur timely. 7. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry and confidential handling of data. 8. Performs retrieval activities related to product complaints including bacterial detection cases. 9. May assist with donor reentry and reinstatement. 10. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Shift: Tuesday-Saturday 3P-11:30P Essential Functions/Physical Requirements: Candidates must have the ability to work in fast paced, high volume, demanding complex and dynamic environment. The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Associate Degree or equivalent combination of related education and experience required. Bachelor degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing or quality review is preferred. The ability to read, write and verbally communicate at the high school to college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. We are seeking a Regional Volunteer Services Officer to support our Greater Carolinas Region. This position is full time and can be based in Charlotte, NC. Responsibilities: 1: Develop, implement and execute strategy within area of responsibility to advance volunteer services. Oversee risk management issues specific to volunteer services. 2: Lead and empower a team to implement and execute streamlined, flexible, effective programs, activities, systems and processes. Ensure goals are set, monitored and realized including attainment of national standards. 3: Responsible for the management of volunteer and paid staff including, but not limited to, hiring, training, coaching, evaluating and managing performance to ensure a well-qualified team and to enhance operational success. 4: Design and monitor effective metrics. Collect data and present key performance indicators and updates to management. 5: Build relationships and collaborate with internal partners, staff, volunteers, community, and external organizations. Work with internal partners to implement strategies for strengthening the Red Cross brand, ensure communication and a consistent experience for volunteers across all lines of service. Serve as a resource to volunteers and internal partners and lead efforts to maximize involvement, efficiency and institutionalization of volunteer support. Ensure that strategic partnerships are maximized to support relevant lines of service throughout the organization. 6: Lead project/program implementations. 7: May have budgetary responsibility. May be responsible for grant coordination duties in contract-funded programs. Scope: Interpret and administer policies, process, and procedures that may affect sections and subordinate units. Qualifications: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience. Management Experience: Minimum of 3 years of supervisory or management experience. Skills & Abilities: Excellent organizational skills and ability to effectively implement programs. Ability to work on a team. Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately. Ability to work independently while developing and motivating a functioning team as well as have excellent interpersonal skills in dealing with all levels of staff, volunteers and donors. Excellent oral and written communication skills, including training, presentation and negotiating skills. Travel: May involve travel. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. We are seeking a Regional Volunteer Services Officer to support our Greater Carolinas Region. This position is full time and can be based in Charlotte, NC. Responsibilities: 1: Develop, implement and execute strategy within area of responsibility to advance volunteer services. Oversee risk management issues specific to volunteer services. 2: Lead and empower a team to implement and execute streamlined, flexible, effective programs, activities, systems and processes. Ensure goals are set, monitored and realized including attainment of national standards. 3: Responsible for the management of volunteer and paid staff including, but not limited to, hiring, training, coaching, evaluating and managing performance to ensure a well-qualified team and to enhance operational success. 4: Design and monitor effective metrics. Collect data and present key performance indicators and updates to management. 5: Build relationships and collaborate with internal partners, staff, volunteers, community, and external organizations. Work with internal partners to implement strategies for strengthening the Red Cross brand, ensure communication and a consistent experience for volunteers across all lines of service. Serve as a resource to volunteers and internal partners and lead efforts to maximize involvement, efficiency and institutionalization of volunteer support. Ensure that strategic partnerships are maximized to support relevant lines of service throughout the organization. 6: Lead project/program implementations. 7: May have budgetary responsibility. May be responsible for grant coordination duties in contract-funded programs. Scope: Interpret and administer policies, process, and procedures that may affect sections and subordinate units. Qualifications: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience. Management Experience: Minimum of 3 years of supervisory or management experience. Skills & Abilities: Excellent organizational skills and ability to effectively implement programs. Ability to work on a team. Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately. Ability to work independently while developing and motivating a functioning team as well as have excellent interpersonal skills in dealing with all levels of staff, volunteers and donors. Excellent oral and written communication skills, including training, presentation and negotiating skills. Travel: May involve travel. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st Shift Sunday-Thursday 7am -3:30pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st Shift Sunday-Thursday 7am -3:30pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. About the job: The American Red Cross is actively seeking an Information Security Training & Awareness Instructor. The instructor will design, deliver, maintain, and enhance ARC’s Information Security Awareness Program. The purpose of Information Security awareness and training is to provide user the knowledge and skills they need to behave in a secure manner, and by doing so help mitigate risk to the organization. This position requires an individual with a calm, patient and empathetic demeanor who will collaborate with ARC departments to identify awareness needs, build effective communication and training methods, and produce user-friendly documentation and training materials. The instructor must be comfortable delivering training both in-person and virtually using a web or video camera using remote collaboration software (e.g., Microsoft Teams, Webex). You will be expected to produce and deliver awareness events, webinars, department and/or individual training to end-users. Additionally, you must measure the effectiveness of the program and adapt material in response to changing business needs, threats, policies, technology, and infrastructure. Our ideal candidate will have a strong balance of teaching skills along with a passion for technology and must remain informed and up to date with emerging technologies, cybersecurity trends, news and events, and legal or compliance requirements. Collaboration, Commitment, Compassion, Creativity, and Credibility are valued competencies at the American Red Cross. Therefore, we are in search of a team member who can optimally interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the American Red Cross through their work. What you will be doing: • Design, implement and measure information security awareness and training program • Design content (slides, instructing aids, web content, webinars, tutorials, etc) for wide-spread, department, and/or individual 1-on-1 security awareness of information security topics • Scope, design, develop, and deliver learning programs and materials that support a variety of delivery types, including virtual/web-based, self-paced, blended, and leader-led (live facilitation) formats • Leverage learning analytics, web analytics, and user feedback to recommend improvements for each offering • Administer training environments, courses and/or 3rd party training platforms. • Assess needs and deliver on intended learning outcomes. • Evaluate and recommend training solutions and/or content providers • Manage vendor relationships related to awareness program. • On-going professional development (attending industry-relevant conferences, webinars, etc.) • Other duties and projects as assigned. • Ability to optimally address both technical and non-technical audiences Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • Minimum 3 years of experience training personnel relating to Information Security data protection and privacy best practices. • Experience with using phishing simulation products and creating training videos, webinars, instructional user guides. • Experience and education in instructional systems design or education. • Excellent verbal and written communication skills. • Proven ability to present information to groups of various sizes with diverse technical skill levels. • Experience with Microsoft Office Suite (i.e., Excel, PowerPoint, SharePoint, Teams, Publisher) or applicable software applications. • Ability to work as part of a team. • Experience training personnel on information technology security practices to apply both at work and/or personal life. • Travel: Available for travel as needed, up to 25%. Education: • Bachelor's degree required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined. +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be ap proved prior to hire. What’s in it for you: The annual salary range for this position is $60,000 - $72,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. About the job: The American Red Cross is actively seeking an Information Security Training & Awareness Instructor. The instructor will design, deliver, maintain, and enhance ARC’s Information Security Awareness Program. The purpose of Information Security awareness and training is to provide user the knowledge and skills they need to behave in a secure manner, and by doing so help mitigate risk to the organization. This position requires an individual with a calm, patient and empathetic demeanor who will collaborate with ARC departments to identify awareness needs, build effective communication and training methods, and produce user-friendly documentation and training materials. The instructor must be comfortable delivering training both in-person and virtually using a web or video camera using remote collaboration software (e.g., Microsoft Teams, Webex). You will be expected to produce and deliver awareness events, webinars, department and/or individual training to end-users. Additionally, you must measure the effectiveness of the program and adapt material in response to changing business needs, threats, policies, technology, and infrastructure. Our ideal candidate will have a strong balance of teaching skills along with a passion for technology and must remain informed and up to date with emerging technologies, cybersecurity trends, news and events, and legal or compliance requirements. Collaboration, Commitment, Compassion, Creativity, and Credibility are valued competencies at the American Red Cross. Therefore, we are in search of a team member who can optimally interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the American Red Cross through their work. What you will be doing: • Design, implement and measure information security awareness and training program • Design content (slides, instructing aids, web content, webinars, tutorials, etc) for wide-spread, department, and/or individual 1-on-1 security awareness of information security topics • Scope, design, develop, and deliver learning programs and materials that support a variety of delivery types, including virtual/web-based, self-paced, blended, and leader-led (live facilitation) formats • Leverage learning analytics, web analytics, and user feedback to recommend improvements for each offering • Administer training environments, courses and/or 3rd party training platforms. • Assess needs and deliver on intended learning outcomes. • Evaluate and recommend training solutions and/or content providers • Manage vendor relationships related to awareness program. • On-going professional development (attending industry-relevant conferences, webinars, etc.) • Other duties and projects as assigned. • Ability to optimally address both technical and non-technical audiences Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • Minimum 3 years of experience training personnel relating to Information Security data protection and privacy best practices. • Experience with using phishing simulation products and creating training videos, webinars, instructional user guides. • Experience and education in instructional systems design or education. • Excellent verbal and written communication skills. • Proven ability to present information to groups of various sizes with diverse technical skill levels. • Experience with Microsoft Office Suite (i.e., Excel, PowerPoint, SharePoint, Teams, Publisher) or applicable software applications. • Ability to work as part of a team. • Experience training personnel on information technology security practices to apply both at work and/or personal life. • Travel: Available for travel as needed, up to 25%. Education: • Bachelor's degree required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined. +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be ap proved prior to hire. What’s in it for you: The annual salary range for this position is $60,000 - $72,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st shift Tuesday-Saturday 7:00a-3:30p Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st shift Tuesday-Saturday 7:00a-3:30p Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Job Title: Team Supervisor Location: Charlotte, NC Lead a team that’s dedicated and mission-driven to help save lives every day. Join the American Red Cross Team-Where your career is a force for good! Pay: Starting rate $63,070 Benefits: 401 (K) with employer match Excellent Health/Dental/Vision insurance Paid time off & holidays Paid Family Leave (where applicable) Career Advancement Opportunities About this Role As a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole Responsibilities Supervise blood collection staff, including training and performance Drive for results and to serve others with a high level of respect for customer service Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detail-oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Team Supervisors work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Team Supervisor describe the general nature and level of work and are not an exhaustive list Qualifications Minimum two years of supervisory/leadership experience Bachelo r’s d egree or equivalent combination of related education and experience required Customer service experience and effective verbal communication skills are required. Ability to effectively discuss procedures and medical issues with patients, families and physicians needed. Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Job Title: Team Supervisor Location: Charlotte, NC Lead a team that’s dedicated and mission-driven to help save lives every day. Join the American Red Cross Team-Where your career is a force for good! Pay: Starting rate $63,070 Benefits: 401 (K) with employer match Excellent Health/Dental/Vision insurance Paid time off & holidays Paid Family Leave (where applicable) Career Advancement Opportunities About this Role As a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole Responsibilities Supervise blood collection staff, including training and performance Drive for results and to serve others with a high level of respect for customer service Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detail-oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Team Supervisors work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Team Supervisor describe the general nature and level of work and are not an exhaustive list Qualifications Minimum two years of supervisory/leadership experience Bachelo r’s d egree or equivalent combination of related education and experience required Customer service experience and effective verbal communication skills are required. Ability to effectively discuss procedures and medical issues with patients, families and physicians needed. Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Enter information records , such as services provided by the Donor and Client Support Department , financial transactions accomplished by a unit, or participants/enrollees in programs administered by a unit into the appropriate automated system(s). Retrieve data from automated systems for the development of standard reports. Responsible for quality control of projects including accuracy and integrity of data. Participate in making recommendations regarding the design of program applications. Orient, train, assign and check the work of lower-level employees. Provide support, development , and/or leadership guidance to all volunteers. Qualifications: Education: High School or equivalent required. Experience: Minimum 5 years of related experience or equivalent combination of education a nd related experience required. Intermediate- level computer skills with Microsoft Office applications and other data systems required. Good verbal and written communication and customer service skills required. Must be detail-oriented ; possess strong organizational skills and the ability to process data with speed and accuracy. Ability to work on a team. Responsibilities: Maintaining the regulated document backup folders (used by DCSC staff when eDocs is down) as well as the process of creating backup flash drives for Document Review and Operations/Data Management Teams Maintaining the DCSC Approved Folders with selected documents that staff can access during call management as well as prefilled forms; letters etc. Coordinate and Assist with Annual Version Control/Document Cleanup Support the report generation/distribution for the Call System ( Seratel ) as well as maintain the agent profiles (add/remove etc) This person will also be trained on any internal support functions needed when ARC implements a new phone platform for managing calls Maintaining the contact information for various contact lists DCSC Staff needs to access during their daily work such as Hospital Blood Bank Contact Information Gain Controls Contact Info by ARC Site Maintaining the Emergency Contact List as well coordinating the Emergency Drills/maintaining the Emergency Plan (edits, updates etc) In addition, the person occupying this position will provide any other needed, similar to current staff reporting to Cathy as it relates to Audit Requests Footprints Management The American Red Cross requires all new hires to be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process before their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved before being hired. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors , and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Enter information records , such as services provided by the Donor and Client Support Department , financial transactions accomplished by a unit, or participants/enrollees in programs administered by a unit into the appropriate automated system(s). Retrieve data from automated systems for the development of standard reports. Responsible for quality control of projects including accuracy and integrity of data. Participate in making recommendations regarding the design of program applications. Orient, train, assign and check the work of lower-level employees. Provide support, development , and/or leadership guidance to all volunteers. Qualifications: Education: High School or equivalent required. Experience: Minimum 5 years of related experience or equivalent combination of education a nd related experience required. Intermediate- level computer skills with Microsoft Office applications and other data systems required. Good verbal and written communication and customer service skills required. Must be detail-oriented ; possess strong organizational skills and the ability to process data with speed and accuracy. Ability to work on a team. Responsibilities: Maintaining the regulated document backup folders (used by DCSC staff when eDocs is down) as well as the process of creating backup flash drives for Document Review and Operations/Data Management Teams Maintaining the DCSC Approved Folders with selected documents that staff can access during call management as well as prefilled forms; letters etc. Coordinate and Assist with Annual Version Control/Document Cleanup Support the report generation/distribution for the Call System ( Seratel ) as well as maintain the agent profiles (add/remove etc) This person will also be trained on any internal support functions needed when ARC implements a new phone platform for managing calls Maintaining the contact information for various contact lists DCSC Staff needs to access during their daily work such as Hospital Blood Bank Contact Information Gain Controls Contact Info by ARC Site Maintaining the Emergency Contact List as well coordinating the Emergency Drills/maintaining the Emergency Plan (edits, updates etc) In addition, the person occupying this position will provide any other needed, similar to current staff reporting to Cathy as it relates to Audit Requests Footprints Management The American Red Cross requires all new hires to be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process before their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved before being hired. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors , and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 2nd Shift Tuesday-Saturday 3p-11:30pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 2nd Shift Tuesday-Saturday 3p-11:30pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Job Title: Blood Collections Manager Location: Charlotte, NC Join the American Red Cross Team-Where your career is a force for good! Lead a team that’s dedicated and mission-driven to help save lives Pay Starting salary $78,000. Starting pay may increase depending on experience. Benefits 401 (K) with employer match Excellent Health/Dental/Vision insurance Paid time off & holidays Paid Family Leave (where applicable) Career Advancement Opportunities About this Role As a Collections Manager you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Managers drive for results and serve others with a high level of respect for our staff and the donors we value. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole Responsibilities : Manage the collection operations within the territory to ensure achievement of annual collection goals in the most cost efficient and effective manner possible. Establish and oversee deployment of appropriate staffing levels to ensure the efficient and effective collection of blood and blood products to meet annual collection goals and regional patient need. Develop and supervise departmental supervisors and other collections staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operation and minimize turnover. Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success. Develop or contribute to the development and implementation of annual operating budget to meet assigned collection and quality initiatives. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Qualifications Bachelor's degree in nursing, management or equivalent combination of education and related experience required . Master's degree preferred. Minimum five years of related experience including three years management experience required. Excellent organizational skills, the ability to handle multiple priorities effectively, analyze problems and implement appropriate solutions, and assimilate information quickly. Ability to work independently while developing functioning teams among staff. Excellent interpersonal, verbal and written communication skills to deal with all levels of staff, hospital personnel, physicians, volunteers and donors. Proficient with Microsoft office applications. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Job Title: Blood Collections Manager Location: Charlotte, NC Join the American Red Cross Team-Where your career is a force for good! Lead a team that’s dedicated and mission-driven to help save lives Pay Starting salary $78,000. Starting pay may increase depending on experience. Benefits 401 (K) with employer match Excellent Health/Dental/Vision insurance Paid time off & holidays Paid Family Leave (where applicable) Career Advancement Opportunities About this Role As a Collections Manager you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Managers drive for results and serve others with a high level of respect for our staff and the donors we value. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole Responsibilities : Manage the collection operations within the territory to ensure achievement of annual collection goals in the most cost efficient and effective manner possible. Establish and oversee deployment of appropriate staffing levels to ensure the efficient and effective collection of blood and blood products to meet annual collection goals and regional patient need. Develop and supervise departmental supervisors and other collections staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operation and minimize turnover. Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success. Develop or contribute to the development and implementation of annual operating budget to meet assigned collection and quality initiatives. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Qualifications Bachelor's degree in nursing, management or equivalent combination of education and related experience required . Master's degree preferred. Minimum five years of related experience including three years management experience required. Excellent organizational skills, the ability to handle multiple priorities effectively, analyze problems and implement appropriate solutions, and assimilate information quickly. Ability to work independently while developing functioning teams among staff. Excellent interpersonal, verbal and written communication skills to deal with all levels of staff, hospital personnel, physicians, volunteers and donors. Proficient with Microsoft office applications. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and success. The American Red Cross requires all new hires to be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process before their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved before being hired. Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st Shift - Sunday - Thursday 7am-3:30pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 12, 2022
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and success. The American Red Cross requires all new hires to be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process before their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved before being hired. Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 1st Shift - Sunday - Thursday 7am-3:30pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The American Red Cross is currently seeking a full-time Regional Program Specialist in our Greater Carolina Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the Charlotte, Greensboro and Ashville communities. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In a mobile role, worldwide deployment is a condition of employment. Mobile staff members deploy for 6 months at a time, typically within the first 6 months and once every 18 months after that, however the length and frequency is dependent on business need. Job Summary The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The RPS also serves as part of the Hero Care Center Contingency Team. Will act as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. Primary Responsibilities 1. Relationship Management and Community Outreach: Serves as the “face” of the Red Cross throughout your region. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. Will also be responsible for establishing and maintaining effective command relationships during deployment. 2. Volunteer Management: Develops and implements a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on a military installation. Recruits and trains volunteers in the delivery of SAF programs and services, Preparedness, Health & Safety Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services, Supervises volunteer staff in their daily work responsibilities. 3. Service Delivery Management: Ensures the delivery of SAF core services to all clients within their jurisdiction. Supports other lines of ARC service to ensure the delivery of Preparedness, Health and Safety Services training, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. 4. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. 5. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. 6. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interact with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Input and Evaluate Service Delivery Data for consistency completeness, accuracy, reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: 1. Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. 2. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment Minimum Qualifications Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Current DoD Cardholder and knowledge of Military structure, culture and lifestyle are preferred. Experience: At minimum, three years of related experience required. Management Experience: At least one year of management experience is strongly preferred. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Travel: Must have a valid driver's license required Essential Functions/Physical Requirements Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: 4 Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited and you may have to share accommodations with co-workers, military members, etc. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 12, 2022
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The American Red Cross is currently seeking a full-time Regional Program Specialist in our Greater Carolina Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the Charlotte, Greensboro and Ashville communities. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In a mobile role, worldwide deployment is a condition of employment. Mobile staff members deploy for 6 months at a time, typically within the first 6 months and once every 18 months after that, however the length and frequency is dependent on business need. Job Summary The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The RPS also serves as part of the Hero Care Center Contingency Team. Will act as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. Primary Responsibilities 1. Relationship Management and Community Outreach: Serves as the “face” of the Red Cross throughout your region. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. Will also be responsible for establishing and maintaining effective command relationships during deployment. 2. Volunteer Management: Develops and implements a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on a military installation. Recruits and trains volunteers in the delivery of SAF programs and services, Preparedness, Health & Safety Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services, Supervises volunteer staff in their daily work responsibilities. 3. Service Delivery Management: Ensures the delivery of SAF core services to all clients within their jurisdiction. Supports other lines of ARC service to ensure the delivery of Preparedness, Health and Safety Services training, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. 4. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. 5. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. 6. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interact with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Input and Evaluate Service Delivery Data for consistency completeness, accuracy, reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: 1. Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. 2. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment Minimum Qualifications Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Current DoD Cardholder and knowledge of Military structure, culture and lifestyle are preferred. Experience: At minimum, three years of related experience required. Management Experience: At least one year of management experience is strongly preferred. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Travel: Must have a valid driver's license required Essential Functions/Physical Requirements Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: 4 Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited and you may have to share accommodations with co-workers, military members, etc. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
