Washington State Department of Ecology
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring a Section Administrative Assistant (Administrative Assistant 3) within the Water Quality Program ’s Northwest Region .
Location:
Northwest Region Office in Shoreline, WA .
The salary listed includes 5% premium pay due to the duty station being located in King County.
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is eligible for telework and flexible schedule options.
During the first 6 months, this position is eligible for flexible schedule options and is required to work in the office. After successfully passing a 6 month probationary period, the position is eligible for routine telework with a minimum of three days per week required in the office.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by April 7, 2026
This position will remain open until filled. The agency reserves the right to make a hire at any time after application review begins. Applications received after the date above may not be considered.
Duties
Do you love to bring organization to chaos and check things off your “to-do” list while working to protect and restore the environment? Are you a resourceful self-starter who thrives on taking initiative to solve organizational problems? Are you an excellent communicator who expertly manages communication flows? The Northwest Region section of the Water Quality Program is seeking an organized and enthusiastic Administrative Assistant to support the Section Manager and broader team of 60+ employees. You will directly support our organizational mission and goals by ensuring the administrative functions of the office are conducted in a timely, transparent, organized, and accurate manner. You will serve as the section expert in purchasing, timekeeping, and equipment tracking. In collaboration with section leadership and the administrative assistant to the unit supervisors, you will organize and facilitate office environment teambuilding activities, shared-space usage, safety and disaster preparedness, document accessibility, and you will help new employees learn internal administrative procedures and tools.
What you will do:
Provide confidential administrative support to the Section Manager and staff. Maintain confidentiality of information and records with personally identifiable information and/or legal issues.
Support the Section Manager with their schedule and electronic calendar. Track emergencies and/or time-sensitive projects, keeping the section manager informed of significant issues and status of projects.
Support the section as subject matter expert on timekeeping and leave in the Agency’s electronic system, including training new employees and troubleshooting challenges, running reports, and sending reminders.
Perform complex word processing tasks such as formatting and editing letters, memos, technical reports, program publications, position descriptions, evaluations, program policies and procedures. Ensure final letters and memos meet Accessibility minimum standards and comply with ADA requirements as applicable.
Serve as the section’s purchasing coordinator. Learn and maintain working knowledge of state purchasing requirements and protocols. Independently follow up on purchase request orders to ensure correct billing is applied, contacting fiscal office and vendors when corrections to billing statements are required, and maintaining records of incoming and outgoing orders. Evaluate costs and/or develops cost estimates for supplies, equipment, and event details (i.e., rental spaces and vehicles, catering, meeting host logistics).
Assist the section with scheduling and organizing meetings, trainings, and public events. Effectively use electronic and personnel resources to identify availability and poll large groups for scheduling. Assist subject matter experts with meeting packets, brochures, and signage, and assists with sign-in/attendee lists.
Learn and maintain a working knowledge of building conferencing equipment, including but not limited to a range of screens, microphones, headphones, cameras, computer connections and applications. Troubleshoot media problems in-person and online in hybrid meeting settings.
Cultivate excellent professional relationships with administrative staff and leadership from other regions and programs, to collaborate on best practices and support Ecology business needs.
Qualifications
For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our Recruitment website .
Required Qualifications:
Four (4) years of experience and/or education as described below:
Experience in clerical, secretarial, bookkeeping, accounting, or general administrative office work.
Education involving a major study in business administration, public administration, or closely allied field.
Examples of how to qualify:
4 years of experience.
3 years of experience AND 30-59 semester or 45-89 quarter college credits.
2 years of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree).
1 year of experience AND 90-119 semester or 135-179 quarter college credits.
No experience AND a Bachelor’s degree or above.
1 year of experience as an Administrative Assistant 2, at the Department of Ecology .
Desired Qualifications:
Experience creating and implementing administrative office procedures.
Experience training others on complex processes, software or equipment.
Experience providing secretarial or office support to a large (20+) person team.
If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website .
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position's duty station, schedule, or duties, please contact Rachel McCrea at Rachel.McCrea@ecy.wa.gov
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
About the Water Quality Program
The mission of the Water Quality Program is to is to ensure that all aquatic life, and communities in the watershed, experience cool, clean water to refresh and sustain us in a changing climate. The Northwest Region covers seven counties (King, Snohomish, Skagit, Whatcom, Kitsap, Island and San Juan) which contain half of the state’s population. The region has a mix of urban, suburban, agricultural and forest land uses, and a significant maritime presence. The Northwest Region Section of the Water Quality Program has 60+ employees assigned to project management of grants and loans, water cleanup planning and implementation, municipal and industrial point source discharge permitting, nonpoint source discharge technical assistance, compliance assurance and enforcement, administrative support, customer service and management/supervision. Nearly all our work has a role in protecting and restoring Puget Sound.
About the Department of Ecology
As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.
Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave , 11 Paid Holidays per year , Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring a Section Administrative Assistant (Administrative Assistant 3) within the Water Quality Program ’s Northwest Region .
Location:
Northwest Region Office in Shoreline, WA .
The salary listed includes 5% premium pay due to the duty station being located in King County.
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is eligible for telework and flexible schedule options.
During the first 6 months, this position is eligible for flexible schedule options and is required to work in the office. After successfully passing a 6 month probationary period, the position is eligible for routine telework with a minimum of three days per week required in the office.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by April 7, 2026
This position will remain open until filled. The agency reserves the right to make a hire at any time after application review begins. Applications received after the date above may not be considered.
Duties
Do you love to bring organization to chaos and check things off your “to-do” list while working to protect and restore the environment? Are you a resourceful self-starter who thrives on taking initiative to solve organizational problems? Are you an excellent communicator who expertly manages communication flows? The Northwest Region section of the Water Quality Program is seeking an organized and enthusiastic Administrative Assistant to support the Section Manager and broader team of 60+ employees. You will directly support our organizational mission and goals by ensuring the administrative functions of the office are conducted in a timely, transparent, organized, and accurate manner. You will serve as the section expert in purchasing, timekeeping, and equipment tracking. In collaboration with section leadership and the administrative assistant to the unit supervisors, you will organize and facilitate office environment teambuilding activities, shared-space usage, safety and disaster preparedness, document accessibility, and you will help new employees learn internal administrative procedures and tools.
What you will do:
Provide confidential administrative support to the Section Manager and staff. Maintain confidentiality of information and records with personally identifiable information and/or legal issues.
Support the Section Manager with their schedule and electronic calendar. Track emergencies and/or time-sensitive projects, keeping the section manager informed of significant issues and status of projects.
Support the section as subject matter expert on timekeeping and leave in the Agency’s electronic system, including training new employees and troubleshooting challenges, running reports, and sending reminders.
Perform complex word processing tasks such as formatting and editing letters, memos, technical reports, program publications, position descriptions, evaluations, program policies and procedures. Ensure final letters and memos meet Accessibility minimum standards and comply with ADA requirements as applicable.
Serve as the section’s purchasing coordinator. Learn and maintain working knowledge of state purchasing requirements and protocols. Independently follow up on purchase request orders to ensure correct billing is applied, contacting fiscal office and vendors when corrections to billing statements are required, and maintaining records of incoming and outgoing orders. Evaluate costs and/or develops cost estimates for supplies, equipment, and event details (i.e., rental spaces and vehicles, catering, meeting host logistics).
Assist the section with scheduling and organizing meetings, trainings, and public events. Effectively use electronic and personnel resources to identify availability and poll large groups for scheduling. Assist subject matter experts with meeting packets, brochures, and signage, and assists with sign-in/attendee lists.
Learn and maintain a working knowledge of building conferencing equipment, including but not limited to a range of screens, microphones, headphones, cameras, computer connections and applications. Troubleshoot media problems in-person and online in hybrid meeting settings.
Cultivate excellent professional relationships with administrative staff and leadership from other regions and programs, to collaborate on best practices and support Ecology business needs.
Qualifications
For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our Recruitment website .
Required Qualifications:
Four (4) years of experience and/or education as described below:
Experience in clerical, secretarial, bookkeeping, accounting, or general administrative office work.
Education involving a major study in business administration, public administration, or closely allied field.
Examples of how to qualify:
4 years of experience.
3 years of experience AND 30-59 semester or 45-89 quarter college credits.
2 years of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree).
1 year of experience AND 90-119 semester or 135-179 quarter college credits.
No experience AND a Bachelor’s degree or above.
1 year of experience as an Administrative Assistant 2, at the Department of Ecology .
Desired Qualifications:
Experience creating and implementing administrative office procedures.
Experience training others on complex processes, software or equipment.
Experience providing secretarial or office support to a large (20+) person team.
If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website .
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position's duty station, schedule, or duties, please contact Rachel McCrea at Rachel.McCrea@ecy.wa.gov
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
About the Water Quality Program
The mission of the Water Quality Program is to is to ensure that all aquatic life, and communities in the watershed, experience cool, clean water to refresh and sustain us in a changing climate. The Northwest Region covers seven counties (King, Snohomish, Skagit, Whatcom, Kitsap, Island and San Juan) which contain half of the state’s population. The region has a mix of urban, suburban, agricultural and forest land uses, and a significant maritime presence. The Northwest Region Section of the Water Quality Program has 60+ employees assigned to project management of grants and loans, water cleanup planning and implementation, municipal and industrial point source discharge permitting, nonpoint source discharge technical assistance, compliance assurance and enforcement, administrative support, customer service and management/supervision. Nearly all our work has a role in protecting and restoring Puget Sound.
About the Department of Ecology
As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.
Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave , 11 Paid Holidays per year , Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Clark College
Clark College is currently accepting applications for a full-time, classified Program Coordinator for Student Affairs as the information generalist. This position is a 100% in-person role based in Entry Services at the One-Stop Desk. This role provides real-time support to students and community members by responding to inquiries and delivering inclusive, professional service across in-person, phone, email, and virtual platforms.
A successful candidate will be self-motivated, reliable, able to work independently, possess strong problem-solving skills, and work effectively with diverse populations. This position may be required to provide coverage at Clark satellite campuses as needed.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITIES:
Staff the physical One-Stop Desk located in Gaiser Hall and provide coverage for customer service modalities as needed, including in-person, phone, email, and virtual platforms.
Greet and welcome students, visitors, and community members to campus in a professional and inclusive manner.
Provide real-time support by responding to inquiries related to general information, Student Affairs services, and campus resources.
Provide entry level support for all Student Affairs departments; assess inquiries and make accurate referrals to appropriate offices.
Assist students with logging into Zoom rooms for department-specific assistance.
Assist students with scheduling appointments and checking in for appointments, notifying appropriate departments upon arrival.
Support students through the enrollment process, including applying for admission and navigating next steps.
Assist with new student admission and onboarding, including outreach to new and returning students and providing technical assistance to prospective and current students.
Support the Entry Services team with admissions-related communication and follow-up.
Use of CRM system by accurately documenting student and community member interactions, entering prospective students, tracking inquiries and follow-up, supporting outreach campaigns, and ensuring data integrity and timely updates.
Document and maintain all communications within the CRM system, upholding data integrity and supporting enrollment and outreach efforts.
Create, monitor, and track One-Stop traffic data, including volume of students served, department referrals, and inquiry types.
Assist with and respond to Student Affairs shared departmental email inboxes.
Support Student Affairs records management and paperwork processing, including intake and distribution of forms to appropriate offices.
Establish and maintain ongoing training and communication with Student Affairs offices and campus partners to support accurate and consistent information sharing.
Support One Stop Desk operational workflows by managing the upkeep of training documentation, maintaining an orderly and functional workspace, overseeing the accuracy and accessibility of all forms and handouts, and coordinating the maintenance and usability of the Gaiser computer kiosks.
Maintain current knowledge of campus structure, policies, procedures, and departmental contacts, proactively identifying and proposing improvements to resource information.
Support all incoming admissions-related mail and college web information requests, holding full responsibility for timely response, accurate routing, and follow-through.
Monitor web inquiry volume and response performance, identifying trends and implementing improvements to strengthen communication workflows.
Coordinate and support ongoing Enrollment Labs to guide students through key enrollment steps.
May provide service coverage at Clark satellite campuses as needed.
Perform other duties as assigned.
POSITION REQUIREMENTS AND COMPETENCIES:
Associate’s degree OR applicable education/work experience.
Two (2) years working in office related customer service.
Excellent written and oral communication skills to effectively communicate with diverse groups and individuals, both internally and externally.
Experience and ability to use Microsoft Office Suite, including Outlook, Excel, Teams, etc., as well as Zoom.
JOB READINESS/WORKING CONDITIONS:
Ability to listen and process information, to ask appropriate questions, and acknowledge differences in communication styles.
Provide professional and friendly customer service at the One-Stop Desk in Gaiser Hall.
Work as an effective and collaborative member of the Entry Services team.
Provide professional, inclusive, and student-centered customer service in a fast-paced environment.
Ability to work independently and accomplish duties with limited supervision in a timely manner.
Demonstrated reliability, strong work ethic, accountability, and consistent attendance required due to the essential, front-facing nature of this position.
Ability to understand and carry out oral and written instructions while multitasking effectively.
Ability to identify issues and offer alternative solutions; interpret policies, procedures and regulations and communicate those effectively.
Ability and willingness to sit and work at a computer for extended periods.
Ability to manage front desk responsibilities while completing administrative tasks.
Interest in working with and helping students navigate enrollment processes and online systems.
Ability to lift objects weighing up to 25 pounds.
Ability to maintain confidentiality and comply with the Family Educational Rights and Privacy Act (FERPA).
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .
WHAT WE OFFER:
Clark College promotes work/life balance for employees.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities are available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS: Salary Range: $3,477-$4,632/month | Step A-M (commensurate with qualifications and experience) | Range: 40 | Code: 107I
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver .
APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., April 20, 2026.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application.
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs
To contact Clark College Office of People and Culture, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact the Office of People and Culture at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
Clark College does not currently sponsor H-1B visas.
CORRECTIONS OR EXTENDED NOTICES: Corrected or extended notices will be posted online and in the Office of People and Culture Office.
Clark College’s Office of People and Culture supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Cross Institution Faculty of Color Mentorship program, and Faculty and Staff of Color Conference.
The Office of People and Culture aims to support and elevate the college community by embedding equity and continuous growth into every aspect of people practices – from recruitment and onboarding to learning, well-being, and community partnerships.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Jenkins, Director of Labor and Compliance, 360-992-2317, mljenkins@clark.edu , 1933 Fort Vancouver Way, Baird 122, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Office of People and Culture
March 30, 2026
26-00028
Clark College is currently accepting applications for a full-time, classified Program Coordinator for Student Affairs as the information generalist. This position is a 100% in-person role based in Entry Services at the One-Stop Desk. This role provides real-time support to students and community members by responding to inquiries and delivering inclusive, professional service across in-person, phone, email, and virtual platforms.
A successful candidate will be self-motivated, reliable, able to work independently, possess strong problem-solving skills, and work effectively with diverse populations. This position may be required to provide coverage at Clark satellite campuses as needed.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITIES:
Staff the physical One-Stop Desk located in Gaiser Hall and provide coverage for customer service modalities as needed, including in-person, phone, email, and virtual platforms.
Greet and welcome students, visitors, and community members to campus in a professional and inclusive manner.
Provide real-time support by responding to inquiries related to general information, Student Affairs services, and campus resources.
Provide entry level support for all Student Affairs departments; assess inquiries and make accurate referrals to appropriate offices.
Assist students with logging into Zoom rooms for department-specific assistance.
Assist students with scheduling appointments and checking in for appointments, notifying appropriate departments upon arrival.
Support students through the enrollment process, including applying for admission and navigating next steps.
Assist with new student admission and onboarding, including outreach to new and returning students and providing technical assistance to prospective and current students.
Support the Entry Services team with admissions-related communication and follow-up.
Use of CRM system by accurately documenting student and community member interactions, entering prospective students, tracking inquiries and follow-up, supporting outreach campaigns, and ensuring data integrity and timely updates.
Document and maintain all communications within the CRM system, upholding data integrity and supporting enrollment and outreach efforts.
Create, monitor, and track One-Stop traffic data, including volume of students served, department referrals, and inquiry types.
Assist with and respond to Student Affairs shared departmental email inboxes.
Support Student Affairs records management and paperwork processing, including intake and distribution of forms to appropriate offices.
Establish and maintain ongoing training and communication with Student Affairs offices and campus partners to support accurate and consistent information sharing.
Support One Stop Desk operational workflows by managing the upkeep of training documentation, maintaining an orderly and functional workspace, overseeing the accuracy and accessibility of all forms and handouts, and coordinating the maintenance and usability of the Gaiser computer kiosks.
Maintain current knowledge of campus structure, policies, procedures, and departmental contacts, proactively identifying and proposing improvements to resource information.
Support all incoming admissions-related mail and college web information requests, holding full responsibility for timely response, accurate routing, and follow-through.
Monitor web inquiry volume and response performance, identifying trends and implementing improvements to strengthen communication workflows.
Coordinate and support ongoing Enrollment Labs to guide students through key enrollment steps.
May provide service coverage at Clark satellite campuses as needed.
Perform other duties as assigned.
POSITION REQUIREMENTS AND COMPETENCIES:
Associate’s degree OR applicable education/work experience.
Two (2) years working in office related customer service.
Excellent written and oral communication skills to effectively communicate with diverse groups and individuals, both internally and externally.
Experience and ability to use Microsoft Office Suite, including Outlook, Excel, Teams, etc., as well as Zoom.
JOB READINESS/WORKING CONDITIONS:
Ability to listen and process information, to ask appropriate questions, and acknowledge differences in communication styles.
Provide professional and friendly customer service at the One-Stop Desk in Gaiser Hall.
Work as an effective and collaborative member of the Entry Services team.
Provide professional, inclusive, and student-centered customer service in a fast-paced environment.
Ability to work independently and accomplish duties with limited supervision in a timely manner.
Demonstrated reliability, strong work ethic, accountability, and consistent attendance required due to the essential, front-facing nature of this position.
Ability to understand and carry out oral and written instructions while multitasking effectively.
Ability to identify issues and offer alternative solutions; interpret policies, procedures and regulations and communicate those effectively.
Ability and willingness to sit and work at a computer for extended periods.
Ability to manage front desk responsibilities while completing administrative tasks.
Interest in working with and helping students navigate enrollment processes and online systems.
Ability to lift objects weighing up to 25 pounds.
Ability to maintain confidentiality and comply with the Family Educational Rights and Privacy Act (FERPA).
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .
WHAT WE OFFER:
Clark College promotes work/life balance for employees.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities are available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS: Salary Range: $3,477-$4,632/month | Step A-M (commensurate with qualifications and experience) | Range: 40 | Code: 107I
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver .
APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., April 20, 2026.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application.
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs
To contact Clark College Office of People and Culture, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact the Office of People and Culture at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
Clark College does not currently sponsor H-1B visas.
CORRECTIONS OR EXTENDED NOTICES: Corrected or extended notices will be posted online and in the Office of People and Culture Office.
Clark College’s Office of People and Culture supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Cross Institution Faculty of Color Mentorship program, and Faculty and Staff of Color Conference.
The Office of People and Culture aims to support and elevate the college community by embedding equity and continuous growth into every aspect of people practices – from recruitment and onboarding to learning, well-being, and community partnerships.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Jenkins, Director of Labor and Compliance, 360-992-2317, mljenkins@clark.edu , 1933 Fort Vancouver Way, Baird 122, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Office of People and Culture
March 30, 2026
26-00028
