Washington State Department of Ecology
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring a SWRO Receptionist (Customer Service Specialist 2) within the Southwest Region Office (SWRO).
Location:
Southwest Region Office in Lacey, WA .
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is required to work in the Lacey office Monday through Friday, 8:00 a.m. to 5:00 p.m.
Upon satisfactory completion of the probationary period and with supervisor approval, you may be eligible to telework one to two days per week.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by July 9, 2026
Applications submitted after the date above may not be reviewed unless additional qualified applicants are needed.
Duties
In this role, you will serve as the primary point of contact for the Southwest Region Office, providing friendly, professional, and uninterrupted front desk and phone coverage during business hours. You will ensure high-quality customer service by managing incoming calls, visitors, and inquiries across multiple communication platforms and by helping customers connect quickly with the right staff or program. You will help keep daily operations running smoothly by coordinating reception coverage, assisting with shared office resources, and helping uphold emergency communication protocols. This work directly supports Ecology’s mission by strengthening how the region responds to community needs and maintains efficient internal operations.
You will also provide essential administrative support to regional staff through scheduling, document preparation, data compilation, and maintaining accurate records. As the region’s SharePoint site owner, you will facilitate communication and information flow while contributing to regional events, meetings, and planning efforts. In this role, you’ll have opportunities to collaborate with programs across the agency, build expertise in environmental programs and reporting systems, and contribute to long-term projects in records management and safety coordination. With responsibilities spanning customer service, operational logistics, and cross-agency teamwork, this position is ideal for someone who enjoys continuous learning and making a meaningful impact on organizational effectiveness. Overall, you will play a key role in ensuring an organized, responsive, and customer-focused experience for both the public and staff.
What you will do:
Serve as the primary point of contact for the Southwest Region Office during business hours Monday through Friday 8:00 a.m. to 5:00 p.m., providing welcoming, professional, and knowledgeable assistance by actively listening, gathering complete information, assessing urgency, documenting concerns, and connecting internal and external customers with the appropriate Ecology programs, staff, or resources.
Maintain consistent, reliable front desk and phone coverage by coordinating backup coverage, managing call routing, and supporting after-hours transitions to ensure continuous accessibility.
Deliver timely, accurate customer assistance across all communication channels by answering calls promptly, providing courteous support to visitors, coordinating with Environmental Report Tracking System (ERTS) Coordinator on environmental spill reports and concerns, and managing multiple interactions with professionalism.
Facilitate efficient daily operations by using Microsoft 365 tools to access information, prepare customer-focused documents, schedule meetings and conference rooms, and assist with forms, materials, and procedural guidance.
Ensure timely information flow by accurately processing mail, packages, faxes, and payments; distributing materials promptly; and applying judgment to prioritize time-sensitive communications.
Maintain organized, accessible records and workspaces by managing electronic and paper files, assisting with troubleshooting equipment, preparing documents, and helping staff locate information quickly.
Contribute to consistent, high-quality customer service across the region by supporting leadership with contact updates, SharePoint site management, staff information accuracy, and administrative projects that strengthen communication and service delivery.
Qualifications
For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our Recruitment website .
Required Qualifications:
Four (4) years of experience and/or education related to the duties of the position, such as providing assistance to customers regarding inquiries, complaints, or problems, which includes the following:
Customer Service - Ability to assess and respond to customer needs to provide accurate, professional, and effective guidance that ensures positive interactions with the public, staff, and partner agencies.
Communication - Ability to convey and clarify information to ensure messages are accurately relayed, inquiries are addressed promptly, and staff are informed for seamless service delivery.
Administrative and Technical Support - Ability to manage documents, records, and information systems to maintain accuracy, accessibility, and operational efficiency in support of agency goals.
Organizational and Time Management - Ability to prioritize tasks and manage competing demands to meet deadlines and maintain accuracy, ensuring smooth and efficient front-desk and office operations.
Collaboration and Cross-Functional Support - Ability to coordinate and support multiple teams and functions to enhance overall team performance, anticipate operational needs, and maintain reliable coverage across reception, ERTS, fleet, and administrative services.
Information Gathering - Ability to collect and accurately record detailed information from customers or staff and synthesize and transfer it to the appropriate staff or database to ensure timely and accurate follow-up.
Microsoft Software - Ability to use Microsoft Office applications including Outlook, Teams, Word, Excel, and related technologies to create, track, and manage documents, communications, and data efficiently, while quickly learning new tools and systems to support operational needs.
Education: college-level coursework
Examples of how to qualify:
4 years of experience.
3 years of experience AND 30-59 semester or 45-89 quarter college credits.
2 years of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree).
1 year of experience AND 90-119 semester or 135-179 quarter college credits.
Bachelor’s degree or higher.
Desired Qualifications:
Multi-line Telephones - Ability to answer and manage multiple incoming calls while engaging simultaneously with internal customers.
SharePoint Experience - Ability to manage and update regional SharePoint site.
Executive Correspondence - Ability to apply the agency’s Executive Correspondence Guidelines to create clear, professional, and accurate communications that meet organizational standards.
If you are excited about this role and meet the required qualifications, we encourage you to apply. Desired qualifications reflect additional knowledge, skills, or experience that are nice to have but not required. Studies have shown that some applicants, especially women and people of color, are less likely to apply unless they meet every listed qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging, and we welcome applicants with varied backgrounds and unique perspectives.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website.
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position location options, schedule, or duties, please contact Robin Fleskes at Robin.Fleskes@ecy.wa.gov
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
About the Southwest Region Office (SWRO)
The Department of Ecology's SWRO provides core environmental and natural resources services to the 12 counties of the Olympic Peninsula and Southwest Washington. The office is one of four regional offices and serves as the base of operations for 160 staff from multiple environmental programs. The SWRO also includes a field office in Vancouver which is base for 15 employees. From these locations, Ecology delivers a full spectrum of environmental services including water quality protection, water rights administration, toxic site cleanup, hazardous chemicals oversight, shorelines and wetlands protection, spill response, waste management, and environmental monitoring.
The Southwest Region Office Administrative Team is a supportive, growth-oriented, and enthusiastic group of individuals committed to the success of one another and the region. The team includes the Region Director, Region Director Assistant, Region Business Administrator, Receptionist, SWRO Customer Service Support, Environmental Reports Tracking System (ERTS)/State Environmental Policy Act (SEPA) Coordinator, Public Disclosure and Records Information Management Lead, and three Forms and Records Analysts.
About the Department of Ecology
As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.
Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentive , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring a SWRO Receptionist (Customer Service Specialist 2) within the Southwest Region Office (SWRO).
Location:
Southwest Region Office in Lacey, WA .
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is required to work in the Lacey office Monday through Friday, 8:00 a.m. to 5:00 p.m.
Upon satisfactory completion of the probationary period and with supervisor approval, you may be eligible to telework one to two days per week.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by July 9, 2026
Applications submitted after the date above may not be reviewed unless additional qualified applicants are needed.
Duties
In this role, you will serve as the primary point of contact for the Southwest Region Office, providing friendly, professional, and uninterrupted front desk and phone coverage during business hours. You will ensure high-quality customer service by managing incoming calls, visitors, and inquiries across multiple communication platforms and by helping customers connect quickly with the right staff or program. You will help keep daily operations running smoothly by coordinating reception coverage, assisting with shared office resources, and helping uphold emergency communication protocols. This work directly supports Ecology’s mission by strengthening how the region responds to community needs and maintains efficient internal operations.
You will also provide essential administrative support to regional staff through scheduling, document preparation, data compilation, and maintaining accurate records. As the region’s SharePoint site owner, you will facilitate communication and information flow while contributing to regional events, meetings, and planning efforts. In this role, you’ll have opportunities to collaborate with programs across the agency, build expertise in environmental programs and reporting systems, and contribute to long-term projects in records management and safety coordination. With responsibilities spanning customer service, operational logistics, and cross-agency teamwork, this position is ideal for someone who enjoys continuous learning and making a meaningful impact on organizational effectiveness. Overall, you will play a key role in ensuring an organized, responsive, and customer-focused experience for both the public and staff.
What you will do:
Serve as the primary point of contact for the Southwest Region Office during business hours Monday through Friday 8:00 a.m. to 5:00 p.m., providing welcoming, professional, and knowledgeable assistance by actively listening, gathering complete information, assessing urgency, documenting concerns, and connecting internal and external customers with the appropriate Ecology programs, staff, or resources.
Maintain consistent, reliable front desk and phone coverage by coordinating backup coverage, managing call routing, and supporting after-hours transitions to ensure continuous accessibility.
Deliver timely, accurate customer assistance across all communication channels by answering calls promptly, providing courteous support to visitors, coordinating with Environmental Report Tracking System (ERTS) Coordinator on environmental spill reports and concerns, and managing multiple interactions with professionalism.
Facilitate efficient daily operations by using Microsoft 365 tools to access information, prepare customer-focused documents, schedule meetings and conference rooms, and assist with forms, materials, and procedural guidance.
Ensure timely information flow by accurately processing mail, packages, faxes, and payments; distributing materials promptly; and applying judgment to prioritize time-sensitive communications.
Maintain organized, accessible records and workspaces by managing electronic and paper files, assisting with troubleshooting equipment, preparing documents, and helping staff locate information quickly.
Contribute to consistent, high-quality customer service across the region by supporting leadership with contact updates, SharePoint site management, staff information accuracy, and administrative projects that strengthen communication and service delivery.
Qualifications
For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our Recruitment website .
Required Qualifications:
Four (4) years of experience and/or education related to the duties of the position, such as providing assistance to customers regarding inquiries, complaints, or problems, which includes the following:
Customer Service - Ability to assess and respond to customer needs to provide accurate, professional, and effective guidance that ensures positive interactions with the public, staff, and partner agencies.
Communication - Ability to convey and clarify information to ensure messages are accurately relayed, inquiries are addressed promptly, and staff are informed for seamless service delivery.
Administrative and Technical Support - Ability to manage documents, records, and information systems to maintain accuracy, accessibility, and operational efficiency in support of agency goals.
Organizational and Time Management - Ability to prioritize tasks and manage competing demands to meet deadlines and maintain accuracy, ensuring smooth and efficient front-desk and office operations.
Collaboration and Cross-Functional Support - Ability to coordinate and support multiple teams and functions to enhance overall team performance, anticipate operational needs, and maintain reliable coverage across reception, ERTS, fleet, and administrative services.
Information Gathering - Ability to collect and accurately record detailed information from customers or staff and synthesize and transfer it to the appropriate staff or database to ensure timely and accurate follow-up.
Microsoft Software - Ability to use Microsoft Office applications including Outlook, Teams, Word, Excel, and related technologies to create, track, and manage documents, communications, and data efficiently, while quickly learning new tools and systems to support operational needs.
Education: college-level coursework
Examples of how to qualify:
4 years of experience.
3 years of experience AND 30-59 semester or 45-89 quarter college credits.
2 years of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree).
1 year of experience AND 90-119 semester or 135-179 quarter college credits.
Bachelor’s degree or higher.
Desired Qualifications:
Multi-line Telephones - Ability to answer and manage multiple incoming calls while engaging simultaneously with internal customers.
SharePoint Experience - Ability to manage and update regional SharePoint site.
Executive Correspondence - Ability to apply the agency’s Executive Correspondence Guidelines to create clear, professional, and accurate communications that meet organizational standards.
If you are excited about this role and meet the required qualifications, we encourage you to apply. Desired qualifications reflect additional knowledge, skills, or experience that are nice to have but not required. Studies have shown that some applicants, especially women and people of color, are less likely to apply unless they meet every listed qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging, and we welcome applicants with varied backgrounds and unique perspectives.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website.
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position location options, schedule, or duties, please contact Robin Fleskes at Robin.Fleskes@ecy.wa.gov
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
About the Southwest Region Office (SWRO)
The Department of Ecology's SWRO provides core environmental and natural resources services to the 12 counties of the Olympic Peninsula and Southwest Washington. The office is one of four regional offices and serves as the base of operations for 160 staff from multiple environmental programs. The SWRO also includes a field office in Vancouver which is base for 15 employees. From these locations, Ecology delivers a full spectrum of environmental services including water quality protection, water rights administration, toxic site cleanup, hazardous chemicals oversight, shorelines and wetlands protection, spill response, waste management, and environmental monitoring.
The Southwest Region Office Administrative Team is a supportive, growth-oriented, and enthusiastic group of individuals committed to the success of one another and the region. The team includes the Region Director, Region Director Assistant, Region Business Administrator, Receptionist, SWRO Customer Service Support, Environmental Reports Tracking System (ERTS)/State Environmental Policy Act (SEPA) Coordinator, Public Disclosure and Records Information Management Lead, and three Forms and Records Analysts.
About the Department of Ecology
As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.
Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentive , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
City of Lewisville
Position Summary
This position is part of a job family progression, offering a clear path for growth. After one year in the role, employees who meet established performance and competency requirements may become eligible for promotion to Senior Permit Technician. Progression is not automatic and depends on meeting all internal criteria.
Position Summary: Performs duties associated with permits and provides clerical support for assigned department/division. Position works closely with internal and external customers to obtain information to complete accounts payable work processes. Distinguishing Characteristics: Under general supervision, performs entry-level professional duties such as preparing recurring reports and analyzing, interpreting, and summarizing data. Employees at this level initially work under close supervision while performing duties and learning the procedures related to the assigned area of responsibility.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.
Performs duties associated with tracking and issuing permits, certificates, and issue letters to customers advising of violations or certificate renewals. Prepare reports as needed.
Answers telephone; greets customers at the counter and responds to inquiries; gives and relays information as needed.
May take and transcribe dictation; compose memos; take notes in meetings and transcribe as needed.
Organizes, maintains and updates files and records as required. Assists others with scanning their files as needed.
Assist in the preparation of budgets, prepare expenditure estimates, and gather and organize supporting data. Monitor individual accounts within these budgets to track expenditures.
Establish and maintain appropriate databases including physical and electronic files for the department. Prepare reports as directed.
Initiate correspondence on a variety of matters requiring an understanding of department and City policies, procedures and ordinances.
Enters payroll hours into financial/payroll system for assigned area of responsibility.
Operate office equipment, including copiers, facsimile machines, and computers; input and retrieve data and text.
Receive cash, check or charge payments as required.
Provides support for assigned area of responsibility such as ordering supplies, managing calendars and schedules, screening calls, arranging appointments, meetings, and conferences, as directed.
May take and transcribe dictation; compose memos; take notes in meetings and transcribes as needed.
Performs all other related duties as assigned.
Position Qualifications
Education: High School Diploma or GED. Experience: One (1) year of customer service and cash handling experience required. Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications: None. Certification- ICC certified Permit Technician preferred. REQUIRED SKILLS & ABILITIES Knowledge of: Sound knowledge and ability in business correspondence and an ability to proofread for grammar, spelling, and punctuation with a high degree of accuracy; Customer service methods and techniques; and business software including Excel spreadsheets and Word documents. Skilled in: 10 key entries; reconciling payments; multi-tasking; organizing and analyzing invoices; showing consideration for and maintaining good relations with others; operating standard office equipment such as personal computer, calculator, and copier; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; and working effectively with people regardless of their race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran' s status, genetics, or job type. Physical Demands and Working Conditions: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
Monday - Thursday 7:30 am - 5:30 pm and Friday 7:30-11:30 am.
Position Summary
This position is part of a job family progression, offering a clear path for growth. After one year in the role, employees who meet established performance and competency requirements may become eligible for promotion to Senior Permit Technician. Progression is not automatic and depends on meeting all internal criteria.
Position Summary: Performs duties associated with permits and provides clerical support for assigned department/division. Position works closely with internal and external customers to obtain information to complete accounts payable work processes. Distinguishing Characteristics: Under general supervision, performs entry-level professional duties such as preparing recurring reports and analyzing, interpreting, and summarizing data. Employees at this level initially work under close supervision while performing duties and learning the procedures related to the assigned area of responsibility.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.
Performs duties associated with tracking and issuing permits, certificates, and issue letters to customers advising of violations or certificate renewals. Prepare reports as needed.
Answers telephone; greets customers at the counter and responds to inquiries; gives and relays information as needed.
May take and transcribe dictation; compose memos; take notes in meetings and transcribe as needed.
Organizes, maintains and updates files and records as required. Assists others with scanning their files as needed.
Assist in the preparation of budgets, prepare expenditure estimates, and gather and organize supporting data. Monitor individual accounts within these budgets to track expenditures.
Establish and maintain appropriate databases including physical and electronic files for the department. Prepare reports as directed.
Initiate correspondence on a variety of matters requiring an understanding of department and City policies, procedures and ordinances.
Enters payroll hours into financial/payroll system for assigned area of responsibility.
Operate office equipment, including copiers, facsimile machines, and computers; input and retrieve data and text.
Receive cash, check or charge payments as required.
Provides support for assigned area of responsibility such as ordering supplies, managing calendars and schedules, screening calls, arranging appointments, meetings, and conferences, as directed.
May take and transcribe dictation; compose memos; take notes in meetings and transcribes as needed.
Performs all other related duties as assigned.
Position Qualifications
Education: High School Diploma or GED. Experience: One (1) year of customer service and cash handling experience required. Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications: None. Certification- ICC certified Permit Technician preferred. REQUIRED SKILLS & ABILITIES Knowledge of: Sound knowledge and ability in business correspondence and an ability to proofread for grammar, spelling, and punctuation with a high degree of accuracy; Customer service methods and techniques; and business software including Excel spreadsheets and Word documents. Skilled in: 10 key entries; reconciling payments; multi-tasking; organizing and analyzing invoices; showing consideration for and maintaining good relations with others; operating standard office equipment such as personal computer, calculator, and copier; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; and working effectively with people regardless of their race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran' s status, genetics, or job type. Physical Demands and Working Conditions: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
Monday - Thursday 7:30 am - 5:30 pm and Friday 7:30-11:30 am.
Washington State Department of Ecology
The salary listed above includes the scheduled 2% general salary increase that goes into effect on July 1, 2026.
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring a Senior Industrial Wastewater Engineer (Environmental Engineer 5) within the Water Quality Program .
Location:
Eastern Region Office in Spokane, WA .
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is eligible for telework and flexible schedule options.
The first 30 days will require full time in the office. After 30 days, a minimum of one day per week will be required in the office.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by July 15, 2026
Applications submitted after the date above may not be reviewed unless additional qualified applicants are needed.
Duties
As the Senior Industrial Wastewater Engineer, this position will join a dynamic team dedicated to protecting the surface and groundwater of Washington’s 13 easternmost counties. In this role, you will fulfill the Water Quality Program’s mission to provide cool, clean water for future generations through writing waste discharge permits, reviewing engineering, and providing technical assistance to industrial facilities. You will utilize your skills to write National Pollution Discharge Elimination System (NPDES) and State Waste Discharge Permits for a wide range of industrial dischargers with a focus on Industrial Metals, Mining, Milling, Energy, Pulp, and Paper (IMEP) facilities. As a Professional Engineer, you will utilize your knowledge and expertise in wastewater treatment to review engineering plans, designs, and specifications for industrial facilities to ensure protection of water quality. As the statewide subject matter expert and engineer for metals, mining, and milling operations and permitting, you will provide engineering review, cross program collaboration, consultation, and permitting support for active sites, site closures, and site remediations. You will also provide expertise to a dedicated team of engineers and permit writers addressing Contaminants of Emerging Concerns (CEC) in wastewater. What you will do:
As a Professional Engineer, represent the agency in technical reviews and negotiations to solve complex environmental engineering issues with the largest and most complex industrial facilities.
Review engineering documents for industrial facilities to ensure continued or increased protection of water quality in collaboration with other Ecology engineers.
Author waste discharge permits to protect surface and groundwater through the derivation of permit conditions based on legal and technical requirements.
Work collaboratively with the Ecology Toxic Cleanup and Hazardous Waste Programs, providing expertise on water quality permitting and operations support of metals, mining, and milling operations for industrial site closures and mining site remediations, including addressing the effects of long-term stormwater runoff to surface waters and pollution concerns due to infiltration to groundwater.
Assist with site inspections and perform site visits for industrial and domestic wastewater facilities to ensure compliance with wastewater permits and provide technical assistance to help facilities meet their water quality permits.
Learn more about what it is like to be an Engineer at the Department of Ecology
Qualifications
For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our Recruitment website .
Required Qualifications:
Registration as a Professional Engineer in the state of Washington or another state based on registration requirements equivalent to those in Washington, AND
Five (5) years of experience in environmental engineering.
Special Requirements/Conditions of Employment:
Must possess and maintain a valid driver's license.
Registration as a Professional Engineer in the State of Washington or another state, based on registration requirements equivalent to those in Washington, in good standing.
NOTE: Individuals who are licensed as professional engineers in another U.S. jurisdiction or foreign country and wish to apply for this position must qualify for licensure in Washington State by comity. Applicants are responsible for reviewing and ensuring they meet Washington's comity requirements before submitting application materials. Licensing requirements can be found on the Washington State Board of Registration for Professional Engineers and Land Surveyors website: How To Get Your Professional Engineer License When Licensed in Another Jurisdiction .
Desired Qualifications:
Environmental engineering experience with land treatment, land application, water reuse facilities and projects for industrial facilities including any or all of the following specialty areas: metals, minerals, milling, mining, cogeneration energy, hydroelectric energy, or pulp and paper mills.
Environmental engineering experience providing wastewater treatment to protect and preserve state waters from toxics and Chemicals of Emerging Concern.
Experience mentoring or leading project teams.
Knowledge of water quality laws, rules, and permitting in the State of Washington.
If you are excited about this role and meet the required qualifications, we encourage you to apply. Desired qualifications reflect additional knowledge, skills, or experience that are nice to have but not required. Studies have shown that some applicants, especially women and people of color, are less likely to apply unless they meet every listed qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging, and we welcome applicants with varied backgrounds and unique perspectives.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Our Commitment to DEIR
Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity: We champion equity, recognizing that each of us need different things to thrive.
Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect: We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website .
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position location options, schedule, or duties, please contact Greg Dobb at Greg.Dobb@ecy.wa.gov
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
About the Department of Ecology
As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.
Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave , 11 Paid Holidays per year , Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
The salary listed above includes the scheduled 2% general salary increase that goes into effect on July 1, 2026.
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring a Senior Industrial Wastewater Engineer (Environmental Engineer 5) within the Water Quality Program .
Location:
Eastern Region Office in Spokane, WA .
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is eligible for telework and flexible schedule options.
The first 30 days will require full time in the office. After 30 days, a minimum of one day per week will be required in the office.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by July 15, 2026
Applications submitted after the date above may not be reviewed unless additional qualified applicants are needed.
Duties
As the Senior Industrial Wastewater Engineer, this position will join a dynamic team dedicated to protecting the surface and groundwater of Washington’s 13 easternmost counties. In this role, you will fulfill the Water Quality Program’s mission to provide cool, clean water for future generations through writing waste discharge permits, reviewing engineering, and providing technical assistance to industrial facilities. You will utilize your skills to write National Pollution Discharge Elimination System (NPDES) and State Waste Discharge Permits for a wide range of industrial dischargers with a focus on Industrial Metals, Mining, Milling, Energy, Pulp, and Paper (IMEP) facilities. As a Professional Engineer, you will utilize your knowledge and expertise in wastewater treatment to review engineering plans, designs, and specifications for industrial facilities to ensure protection of water quality. As the statewide subject matter expert and engineer for metals, mining, and milling operations and permitting, you will provide engineering review, cross program collaboration, consultation, and permitting support for active sites, site closures, and site remediations. You will also provide expertise to a dedicated team of engineers and permit writers addressing Contaminants of Emerging Concerns (CEC) in wastewater. What you will do:
As a Professional Engineer, represent the agency in technical reviews and negotiations to solve complex environmental engineering issues with the largest and most complex industrial facilities.
Review engineering documents for industrial facilities to ensure continued or increased protection of water quality in collaboration with other Ecology engineers.
Author waste discharge permits to protect surface and groundwater through the derivation of permit conditions based on legal and technical requirements.
Work collaboratively with the Ecology Toxic Cleanup and Hazardous Waste Programs, providing expertise on water quality permitting and operations support of metals, mining, and milling operations for industrial site closures and mining site remediations, including addressing the effects of long-term stormwater runoff to surface waters and pollution concerns due to infiltration to groundwater.
Assist with site inspections and perform site visits for industrial and domestic wastewater facilities to ensure compliance with wastewater permits and provide technical assistance to help facilities meet their water quality permits.
Learn more about what it is like to be an Engineer at the Department of Ecology
Qualifications
For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our Recruitment website .
Required Qualifications:
Registration as a Professional Engineer in the state of Washington or another state based on registration requirements equivalent to those in Washington, AND
Five (5) years of experience in environmental engineering.
Special Requirements/Conditions of Employment:
Must possess and maintain a valid driver's license.
Registration as a Professional Engineer in the State of Washington or another state, based on registration requirements equivalent to those in Washington, in good standing.
NOTE: Individuals who are licensed as professional engineers in another U.S. jurisdiction or foreign country and wish to apply for this position must qualify for licensure in Washington State by comity. Applicants are responsible for reviewing and ensuring they meet Washington's comity requirements before submitting application materials. Licensing requirements can be found on the Washington State Board of Registration for Professional Engineers and Land Surveyors website: How To Get Your Professional Engineer License When Licensed in Another Jurisdiction .
Desired Qualifications:
Environmental engineering experience with land treatment, land application, water reuse facilities and projects for industrial facilities including any or all of the following specialty areas: metals, minerals, milling, mining, cogeneration energy, hydroelectric energy, or pulp and paper mills.
Environmental engineering experience providing wastewater treatment to protect and preserve state waters from toxics and Chemicals of Emerging Concern.
Experience mentoring or leading project teams.
Knowledge of water quality laws, rules, and permitting in the State of Washington.
If you are excited about this role and meet the required qualifications, we encourage you to apply. Desired qualifications reflect additional knowledge, skills, or experience that are nice to have but not required. Studies have shown that some applicants, especially women and people of color, are less likely to apply unless they meet every listed qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging, and we welcome applicants with varied backgrounds and unique perspectives.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Our Commitment to DEIR
Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity: We champion equity, recognizing that each of us need different things to thrive.
Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect: We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website .
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position location options, schedule, or duties, please contact Greg Dobb at Greg.Dobb@ecy.wa.gov
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
About the Department of Ecology
As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.
Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave , 11 Paid Holidays per year , Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
City of Naperville
The City of Naperville’s Electric Utility is currently seeking a Substation Technician to perform skilled work in installing and maintaining electric substation equipment and components. The Substation Technician tests and repairs substation high voltage lines, equipment, and switchgear and performs other work involving substation construction and maintenance. The Technician will also work in confined spaces and/or on or near energized equipment including but not limited to manholes, handholes, and basements.
This position is represented by the IBEW Local 9 union. Wage rates and other benefits are subject to the language in the Collective Bargaining Agreement (Download PDF reader) . The 2025 starting salary for this position is $65.4100 per hour. The 2026 wage will be implemented once a new collective bargaining agreement is ratified.
Duties
Uses an aerial bucket, hot stick tools, and other equipment in the installation, repair, and operation of substation underground and overhead high voltage electric utility lines, transformers, switchgear, and other substation equipment.
Locates, isolates, and makes repairs in electric lines, cables, and other component parts of the substation.
Installs and repairs component parts of electric substations, such as power transformers, metering equipment, conduits, circuit breakers, switchgear, panel board wiring, and other parts, as well as other substation components.
Operates, interrogates, programs, and installs electronic equipment and controls. This includes using computers to program and download information.
Installs, reads, and records a variety of monitoring equipment and instrumentation.
Assists in the construction of substation structures including towers, poles, buswork, underground cables, and high tension lines.
Assists in the care of equipment and tools used in electric utility construction and maintenance work.
Performs substation switching operations.
Works on substation testing such as taking readings, oil tests, relay tests, and other troubleshooting.
Performs routine substation grounds maintenance as assigned.
Performs work in energized manholes or similar locations and structures.
Performs all other duties as assigned.
Qualifications
Required
One to three years of substation construction or maintenance experience.
A high school diploma or equivalent.
Post-twelfth grade technical training and skills in electrical maintenance, electronics, mechanical devices, and specifically-related fields.
A test will be given to each candidate who applies to help determine their level of qualifications and particular skills related to the needs of the substation group.
A valid State of Illinois Commercial Driver's License (CDL).
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.? Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
The City of Naperville’s Electric Utility is currently seeking a Substation Technician to perform skilled work in installing and maintaining electric substation equipment and components. The Substation Technician tests and repairs substation high voltage lines, equipment, and switchgear and performs other work involving substation construction and maintenance. The Technician will also work in confined spaces and/or on or near energized equipment including but not limited to manholes, handholes, and basements.
This position is represented by the IBEW Local 9 union. Wage rates and other benefits are subject to the language in the Collective Bargaining Agreement (Download PDF reader) . The 2025 starting salary for this position is $65.4100 per hour. The 2026 wage will be implemented once a new collective bargaining agreement is ratified.
Duties
Uses an aerial bucket, hot stick tools, and other equipment in the installation, repair, and operation of substation underground and overhead high voltage electric utility lines, transformers, switchgear, and other substation equipment.
Locates, isolates, and makes repairs in electric lines, cables, and other component parts of the substation.
Installs and repairs component parts of electric substations, such as power transformers, metering equipment, conduits, circuit breakers, switchgear, panel board wiring, and other parts, as well as other substation components.
Operates, interrogates, programs, and installs electronic equipment and controls. This includes using computers to program and download information.
Installs, reads, and records a variety of monitoring equipment and instrumentation.
Assists in the construction of substation structures including towers, poles, buswork, underground cables, and high tension lines.
Assists in the care of equipment and tools used in electric utility construction and maintenance work.
Performs substation switching operations.
Works on substation testing such as taking readings, oil tests, relay tests, and other troubleshooting.
Performs routine substation grounds maintenance as assigned.
Performs work in energized manholes or similar locations and structures.
Performs all other duties as assigned.
Qualifications
Required
One to three years of substation construction or maintenance experience.
A high school diploma or equivalent.
Post-twelfth grade technical training and skills in electrical maintenance, electronics, mechanical devices, and specifically-related fields.
A test will be given to each candidate who applies to help determine their level of qualifications and particular skills related to the needs of the substation group.
A valid State of Illinois Commercial Driver's License (CDL).
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.? Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
