Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Supervise and control daily Laboratory support operations, including training, assessments, and document development. Ensure operations are consistent with and in compliance with laboratory standard operating procedures and American Red Cross policies. Responsible for supervision and/or oversight of training for laboratory staff. Manage the development and training curricula and ensure compliance with the training system and resolution of training problems. Oversee or perform competency assessments. Collaborate with the Education department to ensure compliance with the training system and resolution of training problems. Oversee the coordination of preventative maintenance and validation of equipment. Serve as Change Management and Site Implementation Lead. Perform departmental Problem Management duties including investigation of problems, development and tracking of corrective actions and effectiveness checks. Act as a Suspect Product Core Team member. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Supervise support staff including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success. Oversee the coordination of training with the Education Department, laboratory management, trainers, and staff and assist education staff in development of curricula. Oversee competency assessments and monitors the training progress of laboratory staff. Serve as the point of contact for training questions and issues related to training compliance. Participate in root cause analysis and development of corrective actions and monitor effectiveness checks. Ensure that all timeframes for reporting or resolutions are met. Process any combination of reports which may include: customer complaints, material review board process, supply and equipment problem deficiency reports. Develop and implement process improvements for department based on empirical data and need. Serve as point of contact for validation and implementation plans. Coordinate, assign, and track equipment preventive maintenance schedules and validations. Develop and review documents and coordinate transmittal and document package implementations. Develop and participate in change management plans. Supervise the review of all inspection notes and communicate issues and concerns, as appropriate. Evaluate and respond to inspection and audit findings and observations to determine risk to department. Assist with reviews for internal regulatory system applications compliance and serve as the point of coordination for these systems quality reviews. Oversee archiving of department records in accordance with system guidelines and AABB Standards. Ensure compliance with state and federal regulations, AABB/ASHI standards, CLIA regulations, ARCBS directives and regional policies and procedures. Standard Schedule: Variable Shift (First Shift preferred) Open to all locations in the Pacific Division Pay Range: $85-110k WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Bachelor’s degree in a biological or related field and minimum of 3 years of blood bank, transfusion service, pharmaceutical, or biomedical laboratory experience or equivalent combination of education and related experience required. Blood center experience, training and quality assurance experience preferred. 1 year of lead or supervisory experience. State license may be required where applicable. Effective communication/interpersonal skills and excellent technical skills required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Reference Lab experience, 3 years of blood banking experience, 1 year of laboratory supervisory experience. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Supervise and control daily Laboratory support operations, including training, assessments, and document development. Ensure operations are consistent with and in compliance with laboratory standard operating procedures and American Red Cross policies. Responsible for supervision and/or oversight of training for laboratory staff. Manage the development and training curricula and ensure compliance with the training system and resolution of training problems. Oversee or perform competency assessments. Collaborate with the Education department to ensure compliance with the training system and resolution of training problems. Oversee the coordination of preventative maintenance and validation of equipment. Serve as Change Management and Site Implementation Lead. Perform departmental Problem Management duties including investigation of problems, development and tracking of corrective actions and effectiveness checks. Act as a Suspect Product Core Team member. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Supervise support staff including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success. Oversee the coordination of training with the Education Department, laboratory management, trainers, and staff and assist education staff in development of curricula. Oversee competency assessments and monitors the training progress of laboratory staff. Serve as the point of contact for training questions and issues related to training compliance. Participate in root cause analysis and development of corrective actions and monitor effectiveness checks. Ensure that all timeframes for reporting or resolutions are met. Process any combination of reports which may include: customer complaints, material review board process, supply and equipment problem deficiency reports. Develop and implement process improvements for department based on empirical data and need. Serve as point of contact for validation and implementation plans. Coordinate, assign, and track equipment preventive maintenance schedules and validations. Develop and review documents and coordinate transmittal and document package implementations. Develop and participate in change management plans. Supervise the review of all inspection notes and communicate issues and concerns, as appropriate. Evaluate and respond to inspection and audit findings and observations to determine risk to department. Assist with reviews for internal regulatory system applications compliance and serve as the point of coordination for these systems quality reviews. Oversee archiving of department records in accordance with system guidelines and AABB Standards. Ensure compliance with state and federal regulations, AABB/ASHI standards, CLIA regulations, ARCBS directives and regional policies and procedures. Standard Schedule: Variable Shift (First Shift preferred) Open to all locations in the Pacific Division Pay Range: $85-110k WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Bachelor’s degree in a biological or related field and minimum of 3 years of blood bank, transfusion service, pharmaceutical, or biomedical laboratory experience or equivalent combination of education and related experience required. Blood center experience, training and quality assurance experience preferred. 1 year of lead or supervisory experience. State license may be required where applicable. Effective communication/interpersonal skills and excellent technical skills required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Reference Lab experience, 3 years of blood banking experience, 1 year of laboratory supervisory experience. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: Perform basic and advanced donor and patient tests and interpret results to determine donor-recipient compatibility. Resolve compatibility problems; provide complex reference and consultation services to hospitals and transfusion services. Perform automated and manual test procedures on blood samples. Perform advanced manufacturing and processing procedures, as applicable. Adhere to explicit standard operating procedures and interpret test results in accordance with the applicable regulatory requirements. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), Clinical Laboratory Information Act (CLIA), and other applicable Federal, state and local regulations. WHERE YOUR CAREER IS A FORCE GOOD: Consult and communicate with staff at other medical facilities, to resolve serologic problems and provide special units to transfusion recipients. Manage receipt, coordination, shipment and transport of patient and donor blood samples, to include ordering, receiving, inspecting and preparing reagents associated with donor product inventory. Maintenance of the exceptional and rare donor products. Perform and interpret independent basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem or refers it to the appropriate level. May assume lead responsibilities to maintain, edit and review computer and manual records to assure accurate record keeping. Maintain accurate, legible and complete records. Also perform maintenance repair and validation of laboratory equipment and software maintenance. May perform internal staff training, competency reviews, and external customer education. Scope: Must be able to work independently and demonstrate independent problem-solving skills. On call responsibilities. Shift: Variable Shift (Day Shift or Second Shift) Union : Starting rate $51.50 This position is represented by a union contract Sign-On Bonus: $7,000.00 WHAT YOU NEED TO SUCEED: CA CLS license Education: Bachelor's degree in Biological Science or Chemistry BB or SBB certification preferred Experience: minimum of 3 years of blood banking experience. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Skills/Abilities: Good written and verbal skills to communicate effectively with internal and external customers. Leadership skills. Ability to work on a team. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: Perform basic and advanced donor and patient tests and interpret results to determine donor-recipient compatibility. Resolve compatibility problems; provide complex reference and consultation services to hospitals and transfusion services. Perform automated and manual test procedures on blood samples. Perform advanced manufacturing and processing procedures, as applicable. Adhere to explicit standard operating procedures and interpret test results in accordance with the applicable regulatory requirements. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), Clinical Laboratory Information Act (CLIA), and other applicable Federal, state and local regulations. WHERE YOUR CAREER IS A FORCE GOOD: Consult and communicate with staff at other medical facilities, to resolve serologic problems and provide special units to transfusion recipients. Manage receipt, coordination, shipment and transport of patient and donor blood samples, to include ordering, receiving, inspecting and preparing reagents associated with donor product inventory. Maintenance of the exceptional and rare donor products. Perform and interpret independent basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem or refers it to the appropriate level. May assume lead responsibilities to maintain, edit and review computer and manual records to assure accurate record keeping. Maintain accurate, legible and complete records. Also perform maintenance repair and validation of laboratory equipment and software maintenance. May perform internal staff training, competency reviews, and external customer education. Scope: Must be able to work independently and demonstrate independent problem-solving skills. On call responsibilities. Shift: Variable Shift (Day Shift or Second Shift) Union : Starting rate $51.50 This position is represented by a union contract Sign-On Bonus: $7,000.00 WHAT YOU NEED TO SUCEED: CA CLS license Education: Bachelor's degree in Biological Science or Chemistry BB or SBB certification preferred Experience: minimum of 3 years of blood banking experience. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Skills/Abilities: Good written and verbal skills to communicate effectively with internal and external customers. Leadership skills. Ability to work on a team. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking a customer-focused, outgoing and compassionate individual to contact blood donors and schedule appointments in our fast-paced environment. Apheresis Telerecruiters follow scripting and have excellent attention to detail. As an Apheresis Telerecruiter, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. The aforementioned responsibilities of the Apheresis Telerecruiter describe the general nature and level of work and are not an exhaustive list. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 For this position you must live in the Pomona, CA area. The first 3-4 weeks of training are at our facility in Pomona, CA. Standard Schedule: Varied Pay Information: $16.78 - $20.68 Hourly Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED: High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience required. Experience with making sales quotas preferred. Face to face experience preferred. Outbound calls experience preferred Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking a customer-focused, outgoing and compassionate individual to contact blood donors and schedule appointments in our fast-paced environment. Apheresis Telerecruiters follow scripting and have excellent attention to detail. As an Apheresis Telerecruiter, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. The aforementioned responsibilities of the Apheresis Telerecruiter describe the general nature and level of work and are not an exhaustive list. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 For this position you must live in the Pomona, CA area. The first 3-4 weeks of training are at our facility in Pomona, CA. Standard Schedule: Varied Pay Information: $16.78 - $20.68 Hourly Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED: High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience required. Experience with making sales quotas preferred. Face to face experience preferred. Outbound calls experience preferred Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: As an IRL supervisor you will be responsible for the daily operations of assigned reference laboratory, supervising the staff who perform and interpret serological procedures on specimens submitted for compatibility testing or problem resolution. You will act as an advisor to technologists resolving compatibility problems, providing complex reference and consultation services to hospitals and transfusion facilities and in supplying antigen-negative units to transfusion recipients. You will demonstrate excellent customer service, interpersonal skills and positive professional image while assuring compliance in the work area. WHERE YOUR CAREER IS A FORCE GOOD: Consult and communicate with the staff of hospitals and transfusion facilities to resolve serological problems and supply antigen-negative or special units to transfusion recipients. Responsible for the supervision of the laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. In conjunction with the Medical Director, provide guidance to ensure appropriate patient care. Assure quality and adequacy of testing, reference and consultation services are maintained. May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem. Perform, review and approve quality control on products, reagents, and equipment and validations. Know and oversee compliance of applicable ARCBS directives, federal, state and local policies, procedures, laws and regulations pertaining to blood banking and safety. Adhere to quality assurance procedures and good manufacturing practices. May manage budgetary information for the department and provide approval for reagent and supply purchases. Perform record review, training and competency assessments. Participate in concern and problem management. Provide internal and external education. Participate in external and internal inspections/audits and corrective actions. Shift: 2nd shift Pay Range: $90-120k Sign-On Bonus: $10,000.00 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED: Bachelor’s degree in a biological or related field and SBB (ASCP)/equivalent required. Three years of high complexity blood bank testing experience required, including 1 year of management experience or training. Effective communication/interpersonal skill and excellent technical skills required. Must have CA CLS license Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: As an IRL supervisor you will be responsible for the daily operations of assigned reference laboratory, supervising the staff who perform and interpret serological procedures on specimens submitted for compatibility testing or problem resolution. You will act as an advisor to technologists resolving compatibility problems, providing complex reference and consultation services to hospitals and transfusion facilities and in supplying antigen-negative units to transfusion recipients. You will demonstrate excellent customer service, interpersonal skills and positive professional image while assuring compliance in the work area. WHERE YOUR CAREER IS A FORCE GOOD: Consult and communicate with the staff of hospitals and transfusion facilities to resolve serological problems and supply antigen-negative or special units to transfusion recipients. Responsible for the supervision of the laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. In conjunction with the Medical Director, provide guidance to ensure appropriate patient care. Assure quality and adequacy of testing, reference and consultation services are maintained. May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem. Perform, review and approve quality control on products, reagents, and equipment and validations. Know and oversee compliance of applicable ARCBS directives, federal, state and local policies, procedures, laws and regulations pertaining to blood banking and safety. Adhere to quality assurance procedures and good manufacturing practices. May manage budgetary information for the department and provide approval for reagent and supply purchases. Perform record review, training and competency assessments. Participate in concern and problem management. Provide internal and external education. Participate in external and internal inspections/audits and corrective actions. Shift: 2nd shift Pay Range: $90-120k Sign-On Bonus: $10,000.00 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED: Bachelor’s degree in a biological or related field and SBB (ASCP)/equivalent required. Three years of high complexity blood bank testing experience required, including 1 year of management experience or training. Effective communication/interpersonal skill and excellent technical skills required. Must have CA CLS license Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights