American Red Cross
San Diego, California
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. The American Red Cross is currently seeking a First Responder Training Sales Specialist. This is a Hybrid position located in San Diego, CA. Territory includes Phoenix, AZ and New Mexico. What You’ll Do: The First Responder Training Sales Specialist is responsible for sales and revenue growth from mid-sized and large accounts within assigned territory. The First Responder Training Sales Specialist is directly responsible for developing long-term relationships with each Top Tier customers while identifying new and ongoing sales opportunities within each account. The First Responder Training Sales Specialist also sells Training Services products and services to new targeted acquisition accounts. Responsibilities Sells Training Services products and services to corporate, government and/or not for profit customers. Seeks and acts upon leads and builds relationships with potential customers to bring them to close. Identifies business and growth opportunities using an existing network of industry contacts to generate new business. Increase client and revenue base by contacting, qualifying, proposing and closing new business with high value prospects. Ensures productive and professional relationships with prospective customers. Develops trusted advisor relationships while operating as a key point of contact with Top Tier accounts, customer stakeholders and executive decision makers. Explores and builds partner relationships with OneRedCross partners to develop and/or enhance business alliances (i.e. Chapter staff, Blood Services). Responsible for attaining assigned sales volume and revenue objectives. Responsible for operating within prescribed budget. Territory size: annual revenue target greater than $600,000 to over $1,000,000 What We Need From You: Qualifications Education: Bachelor's degree in related discipline or equivalent related experience required. Related disciplines include Business, Sales, Marketing or Finance. Experience: Minimum of 7 years of successful experience in a B2B sales and/or product marketing position. Knowledge of and experience in applying field sales techniques. Proven executive level sales’ skills and ability to acquire and manage large accounts. Work requires professional written and verbal communication and interpersonal skills. Basic computer skills and demonstrated ability to utilize MS Office programs and Salesforce.com or similar client relationship management applications. Ability to travel 50-90%. Must have reliable transportation for regional travel. What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. The American Red Cross is currently seeking a First Responder Training Sales Specialist. This is a Hybrid position located in San Diego, CA. Territory includes Phoenix, AZ and New Mexico. What You’ll Do: The First Responder Training Sales Specialist is responsible for sales and revenue growth from mid-sized and large accounts within assigned territory. The First Responder Training Sales Specialist is directly responsible for developing long-term relationships with each Top Tier customers while identifying new and ongoing sales opportunities within each account. The First Responder Training Sales Specialist also sells Training Services products and services to new targeted acquisition accounts. Responsibilities Sells Training Services products and services to corporate, government and/or not for profit customers. Seeks and acts upon leads and builds relationships with potential customers to bring them to close. Identifies business and growth opportunities using an existing network of industry contacts to generate new business. Increase client and revenue base by contacting, qualifying, proposing and closing new business with high value prospects. Ensures productive and professional relationships with prospective customers. Develops trusted advisor relationships while operating as a key point of contact with Top Tier accounts, customer stakeholders and executive decision makers. Explores and builds partner relationships with OneRedCross partners to develop and/or enhance business alliances (i.e. Chapter staff, Blood Services). Responsible for attaining assigned sales volume and revenue objectives. Responsible for operating within prescribed budget. Territory size: annual revenue target greater than $600,000 to over $1,000,000 What We Need From You: Qualifications Education: Bachelor's degree in related discipline or equivalent related experience required. Related disciplines include Business, Sales, Marketing or Finance. Experience: Minimum of 7 years of successful experience in a B2B sales and/or product marketing position. Knowledge of and experience in applying field sales techniques. Proven executive level sales’ skills and ability to acquire and manage large accounts. Work requires professional written and verbal communication and interpersonal skills. Basic computer skills and demonstrated ability to utilize MS Office programs and Salesforce.com or similar client relationship management applications. Ability to travel 50-90%. Must have reliable transportation for regional travel. What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
San Diego, California
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The American Red Cross is currently seeking a Customer Service Administrator (CSA) for Oceanside, CA. This is a full time, hourly position and you must be willing to work flexible hours as needed. Location: OCEANSIDE, CA The Customer Service Administrator (CSA) is an essential function of daily office flow providing excellent external and internal customer service. Reporting to the Customer Service Manager, this position manages front desk services at a WIC office and supports overall ARC WIC agency goals working with a team of CSAs. This position will act as a point of reference for participant needs as well as supporting office staff for administrative tasks, basic technology needs, and troubleshooting. This role also interprets WIC services to the community and provides translation support as needed. Must be available to perform job duties at all American Red Cross WIC locations with prior notice. Pay Rate: Starting at $16. per hour, plus 2 months of paid training. Responsibilities Acts as customer service liaison for assigned office ( 35% ) Manages front desk tasks including data collection/screening of participants, verifying eli gibility, issuing WIC cards and required forms, restocking supplies , and other administrative tasks as directed . Maintains organized work flow to ensure courteous and timely service. Completes scheduling tasks . Acts as a resource for basic technology troubleshooting and aide s staff in escalating technology issues as necessary. Reports office challenges and best practices to manager for continuity of agency customer service . Supports agency customer service needs ( 50% ) Maintains working knowledge of phone system and participant experience on agency phone line . Answers incoming calls, refers participants to appropriate contacts, maintains accurate, up-to-date participant contact information for WIC families . Acts as first point of contact for enrollment inquiries via call, text, and e-mail. Screens new applicants, schedules new enrollment appointments , and explains enrollment process. Completes referral lists for new enrollment requests in a timely manner. Reschedule appointments via two-way texting system and send auto mated text messages as needed . Follows up on e-mail inquiries from participants through our Contact Us form . Aides participants in use and basic troubleshooting of CA WIC app, WIC online education portal, and ARC WIC website . Interprets WIC services to the community ( 10% ) Provides accurate interpretation of WIC policies and procedures . Participates in outreach activities as needed . Assists with translation services . Meets required breastfeeding competencies . Carries out any additional assignments required to fulfill the mission of the American Red Cross and WIC ( 5% ) Complies with all fiscal and operational requirements prescribed by the American Red Cross and the State WIC Branch, including those outlined in Red Cross employee handbook. Contributes to agency’s caseload, breastfeeding promotion and support, and other department goals. Implements changes as determined by audits in a positive and professional manner . Trained in Disaster Response in accordance with skill set . Qualifications Bilingual Spanish/English speaking Education: High School or equivalent. Experience : Must have the ability to work well in a fast - paced environment and to work with a multi-cultural staff and participant population. Minimum 6 months customer service experience. Well-experienced with computer software and knowledge of technology troubleshooting required . Previous WIC participant preferred. Skills and Abilities: Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook . Strong interpersonal, verbal and written communications skills. Responds promptly to customer needs . Listens and gets clarifications . Follows policies and procedures. Completes administrative tasks correctly and on time . Uses time efficiently . Demonstrates accuracy and thoroughness . Works with integrity and ethically. Maintains confidentiality. Bilingual required. Spanish or Arabic preferred. Travel: May be required to travel within San Diego County. Essential Functions/Physical Requirements Work Schedule and Location : Normal hours are 8 a.m. - 5 p.m. (may vary) including some Saturdays and evenings; flexible schedule as approved by supervisor . Depending on need, may be asked to work at various Red Cross WIC locations in San Diego County . Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. W ork Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The American Red Cross is currently seeking a Customer Service Administrator (CSA) for Oceanside, CA. This is a full time, hourly position and you must be willing to work flexible hours as needed. Location: OCEANSIDE, CA The Customer Service Administrator (CSA) is an essential function of daily office flow providing excellent external and internal customer service. Reporting to the Customer Service Manager, this position manages front desk services at a WIC office and supports overall ARC WIC agency goals working with a team of CSAs. This position will act as a point of reference for participant needs as well as supporting office staff for administrative tasks, basic technology needs, and troubleshooting. This role also interprets WIC services to the community and provides translation support as needed. Must be available to perform job duties at all American Red Cross WIC locations with prior notice. Pay Rate: Starting at $16. per hour, plus 2 months of paid training. Responsibilities Acts as customer service liaison for assigned office ( 35% ) Manages front desk tasks including data collection/screening of participants, verifying eli gibility, issuing WIC cards and required forms, restocking supplies , and other administrative tasks as directed . Maintains organized work flow to ensure courteous and timely service. Completes scheduling tasks . Acts as a resource for basic technology troubleshooting and aide s staff in escalating technology issues as necessary. Reports office challenges and best practices to manager for continuity of agency customer service . Supports agency customer service needs ( 50% ) Maintains working knowledge of phone system and participant experience on agency phone line . Answers incoming calls, refers participants to appropriate contacts, maintains accurate, up-to-date participant contact information for WIC families . Acts as first point of contact for enrollment inquiries via call, text, and e-mail. Screens new applicants, schedules new enrollment appointments , and explains enrollment process. Completes referral lists for new enrollment requests in a timely manner. Reschedule appointments via two-way texting system and send auto mated text messages as needed . Follows up on e-mail inquiries from participants through our Contact Us form . Aides participants in use and basic troubleshooting of CA WIC app, WIC online education portal, and ARC WIC website . Interprets WIC services to the community ( 10% ) Provides accurate interpretation of WIC policies and procedures . Participates in outreach activities as needed . Assists with translation services . Meets required breastfeeding competencies . Carries out any additional assignments required to fulfill the mission of the American Red Cross and WIC ( 5% ) Complies with all fiscal and operational requirements prescribed by the American Red Cross and the State WIC Branch, including those outlined in Red Cross employee handbook. Contributes to agency’s caseload, breastfeeding promotion and support, and other department goals. Implements changes as determined by audits in a positive and professional manner . Trained in Disaster Response in accordance with skill set . Qualifications Bilingual Spanish/English speaking Education: High School or equivalent. Experience : Must have the ability to work well in a fast - paced environment and to work with a multi-cultural staff and participant population. Minimum 6 months customer service experience. Well-experienced with computer software and knowledge of technology troubleshooting required . Previous WIC participant preferred. Skills and Abilities: Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook . Strong interpersonal, verbal and written communications skills. Responds promptly to customer needs . Listens and gets clarifications . Follows policies and procedures. Completes administrative tasks correctly and on time . Uses time efficiently . Demonstrates accuracy and thoroughness . Works with integrity and ethically. Maintains confidentiality. Bilingual required. Spanish or Arabic preferred. Travel: May be required to travel within San Diego County. Essential Functions/Physical Requirements Work Schedule and Location : Normal hours are 8 a.m. - 5 p.m. (may vary) including some Saturdays and evenings; flexible schedule as approved by supervisor . Depending on need, may be asked to work at various Red Cross WIC locations in San Diego County . Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. W ork Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
