Boston Cares

The mission of the Commonwealth Corps service internship program is to engage Massachusetts residents of all ages, backgrounds, and identities in direct service to strengthen communities, address critical needs, and increase volunteerism. Through hands-on experience, Commonwealth Corps members gain professional skills and valuable knowledge while positively impacting diverse communities in our state.   The Massachusetts Service Alliance (MSA) is a private, nonprofit agency that oversees the program and supports host site partners and members to find success throughout the program year. The two Commonwealth Corps members with Boston Cares and English for New Bostonians will serve 10 months in a full-time capacity. They will join a diverse corps of members across Massachusetts who share a common desire to discover their passion and build their network in service to their communities and the Commonwealth. Boston Cares recruits, trains, and deploys individual and corporate volunteers who strengthen communities and improve the lives of people in need. Two Commonwealth Corps members will serve as part of Boston Cares’ Allies for Immigrants program in partnership with English for New Bostonians. The Boston Cares member will serve as a Commonwealth Corps Program Coordinator, supporting the growth and development of the Allies program by recruiting, training, and supporting volunteer ESOL (English for Speakers of Other Languages) tutors, and developing systems and tools to facilitate stronger engagement, including the continued development of the Allies Peer Leadership Program a peer leadership program to build sustainable capacity. The Boston Cares member will also collaborate closely with the Commonwealth Corps member at English for New Bostonians to recruit and train new volunteer tutors and provide support to an active tutor base of 110 tutors serving with 11+ programs in Dorchester, East Boston, Roslindale, Allston, Chinatown, South End, and Quincy. What You’ll Do: Essential Responsibilities: Complete a minimum of 1,500 hours of service, serving through June 24, 2023. Attend a minimum of 6 Commonwealth Corps trainings and service events held by MSA post orientation. Participate in a minimum of 1 hour of MSA-related activities each week. This may include filling out timesheets, completing a bi-monthly reflection or check-in, or other MSA-related tasks or activities. Recruit, train, and support volunteer tutors serving in ESOL programs around Boston.  Support new tutor recruitment efforts bringing in and training new program tutors 2 to 3 times annually.  Plan and lead roundtables focused on creating community for tutors to improve tutor retention Assist in the planning and leading of in-service trainings for tutors Support students as a tutor at one or more program sites.  Communicate with volunteers via phone, email, and in-person to address questions and support engagement. Engage in community meetings to meet community leaders and ESOL program students, understand community priorities and develop relationships with Allies for Immigrants ESOL Tutor Corps program sites, including monthly site visits and neighborhood roundtables with Allies tutors.  Support data entry and management in HandsOn Connect, a Salesforce based system for volunteer management; ensure volunteer opportunities are posted to the system and volunteer tracking is completed in a timely manner.  Continue development of the Allies Peer Leadership Program that engages volunteers in regular communication and support between students, programs, and Allies for Immigrants staff.    Marginal Responsibilities: Serve as a full member of the Boston Cares team – attend staff and department meetings Represent Boston Cares and Allies for Immigrants in the community Lead New Volunteer Orientations for general Boston Cares members, promoting Allies as an opportunity Be a part of the greater Commonwealth Corps community, including participating in cross-site learning groups, writing a short profile for the CC newsletter, connecting with other members on our online platforms, and attending optional social/service events. Who You Are: You must be: A Massachusetts resident ( see guidelines here ) with legal authorization to work in the U.S. 18 years of age at minimum (member age range is 18 – 70+ years old) Excited to give back to your community and interested in developing your skills and gaining new professional experiences Able to balance service internship commitments with personal commitments in a sustainable way Familiar with Microsoft Office and Google Suite  Interested and able to serve as part of a small team in a fast-paced environment  Interested and able to take initiative and work independently on projects  Passionate for community-based development  Able to communicate clearly with diverse groups  Able to serve in a shared office environment Able to present Proof of COVID-19 vaccination It would also be great if you: Have experience working or volunteering in diverse community settings and comfortable learning new neighborhoods and traveling/visiting programs across the Boston area.  Have experience speaking in front of a group, serving as a mentor, teacher, or tutor  Interested in a career in the nonprofit sector What You’ll Get: S tipend of $1100 semi-monthly while in service, up to $23,100 (minus taxes and withholdings); Health insurance (individual coverage only); Member assistance program, including unlimited, confidential, 24/7, phone counseling services and up to three free, in-person counseling sessions, plus a lot more; Completion award of up to $4000 upon successful completion of service, minus taxes and withholdings; Reimbursement for outside training or professional development opportunities relevant to member’s service and/or goals (Up to $100; Dependent on approval from MSA) Subsidized Charlie Card Monthly Pass when regular in-office attendance is required; Valid on all MBTA ferry routes, Subway, Silver Line, Bus, and Commuter Rail Zone 1A; option to opt-in to annual Blue bike membership when regular in-office attendance is required  Extensive training from MSA with a diversity, equity and inclusion focus and other professional development opportunities; Limited reimbursement for travel to Corps-wide MSA-sponsored activities; Internet reimbursement up to $50/month while required to complete some service from home; Limited travel reimbursement from their host site for certain service-related travel away from their usual service location, according to that agency's policies; Mental Health/Personal Day once per month counting towards 8hrs The opportunity for at least 10 days of planned absences (may include holidays, does not count towards hours requirement); Please note that receipt of these stipends/benefits may impact an individual’s eligibility for certain public benefits. Term of Service: Position Start Date : August 22, 2022 Position End Date : June 24, 2023 Service commitment 40 hours per week during with hours primarily Monday-Friday with a typical day being 9am-5pm (8 hours).  The schedule will be arranged with the supervisor with some opportunity for flexibility.  Potential for occasional evening and weekend commitments at minimum of two weeks advance notice will be provided. How to Apply: To apply, submit a cover letter and resume to Laura Keith at keith@bostoncares.org. Early applications are encouraged as applications will be accepted on a rolling basis, with preference given to candidates who apply by May 27, 2022.  This position is cross-posted with the Commonwealth Corps Service Internship at English for New Bostonians.  Applicants are invited to apply for either or both positions.  Accepted members will be required to undergo a criminal history check.  Boston Cares will recruit and select persons in all positions to ensure a diverse and inclusive climate without regard to race, religion, sex, sexual orientation, age, veteran status, color, political affiliation, creed, national origin, marital status, or any other status as protected by federal, state, and local laws. Boston Cares welcomes applications from individuals with disabilities and will make reasonable accommodations for interviews and for service upon request.

About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities. Position Summary: The Community Partnerships Manager will play a key role in developing and managing relationships with our nonprofit and school partners, ensuring regular communication and support to help collaboratively meet their volunteer needs, and working as part of a team to implement our strategic plan. Reporting to the Director of Corporate & Community Engagement, the Community Partnerships Manager will ensure a robust portfolio of community-responsive programming on our Calendar, with wrap-around services from our corporate engagement program. Key responsibilities include:  Partner Engagement: Serve as the primary contact for a portfolio of nonprofit & school partners engaging through the Calendar program Work with partners to identify needs that can be met by volunteers, offering support from any/all Boston Cares programs as appropriate Evaluate existing partnerships for fit and impact; develop new partnerships aligned with strategic goals Manage project requests from partners, ensuring appropriate opportunities are posted to the calendar; work with Volunteer Program Manager to fill open Volunteer Leader roles as needed Ensure accurate, detailed, up-to-date information about projects is provided for volunteers and leaders serving through the Calendar program, and as appropriate, corporate engagement opportunities Train & support partner staff on the use of our online “portal” for volunteer project management Review new partner requests and determine best programs to meet their needs, collaborating with the corporate engagement team as appropriate Support partners by scheduling and managing teams of corporate volunteers Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives Develop and implement projects for special events such as MLK Day of Service and 9/11 Day of Service Work with partners in aligning around our goals for equity and social justice Post, track, and maintain projects on the Boston Cares Calendar through our Salesforce-based HandsOn Connect database system Run reports and monitor programming progress with dashboards In partnership with programs team, implement new database updates and uses of the technology Corporate Program Support: Manage corporate project scheduling and implementation for portfolio of community partners Lead corporate volunteer events on-site and virtually; support project prep as needed Support project data entry for corporate volunteer engagement Organization Support: Serve as a staff liaison on a Boston Cares Board Committee Support special initiatives as needed Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff Work collaboratively to meet strategic goals Preferred Qualifications: 1-3 years’ experience working with volunteers and/or nonprofit programming College degree or comparable work experience Interest in volunteerism and community engagement Commitment to justice and equity Strong written and verbal communication skills Comfort with technology and interest in learning new platforms and skills Interest in working both independently and as part of a small team in a fast-paced environment Excellent interpersonal skills Skills to manage multiple projects at once and prioritize tasks Occasional weekend and evening availability (advance notice given) Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day Valid driver’s license Fully vaccinated per CDC definition Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week. To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please. Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.

About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities.   Position Summary: The Volunteer Program Manager will play a key role in the implementation of Boston Cares’ programming for volunteers and implementing our strategic plan with particular focus on volunteers serving through our signature Calendar program offering 300+ monthly opportunities in partnership with schools and nonprofits across the Boston area. Reporting to the Director of Corporate & Community Engagement, the Volunteer Program Manager will focus on ensuring strong volunteer engagement that helps our partners meet community needs while building a community of strong volunteers. Key responsibilities include:   Volunteer Program Management: Serve as the primary contact for Calendar volunteers and Volunteer Leaders Manage volunteer recruitment initiatives to fill partner needs and build a more diverse volunteer corps, including marketing, attending volunteer fairs, and community outreach Coordinate New Volunteer Orientations including training facilitators, overseeing scheduling, and ensuring annual and monthly goals are met for new volunteers oriented and volunteers serving after orientation Manage & implement systems to engage, recognize, and retain Calendar program volunteers Coordinate new training opportunities for volunteers focused on diversity, equity, inclusion and justice Provide volunteer recruitment and support for special events, such as MLK Day of Service and 9/11 Day of Service Manage and grow Volunteer Leader corps including recruitment, training, and development of leadership opportunities Manage marketing and communications relating to volunteer recruitment & engagement including through social media, our weekly e-newsletter, and the Boston Cares website Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives) Track and manage volunteers in our Salesforce-based system, HandsOn Connect Run reports and monitor programming progress with dashboards In partnership with programs team, implement new database updates and uses of the technology   Corporate Program Support: Recruit & train Corporate Project Leaders (part-time, paid leaders for corporate events), with particular focus on project management and facilitation skills Lead corporate volunteer events on-site and virtually; support project prep as needed Support volunteer data entry for corporate volunteer engagement   Organization Support: Recruit, train and manage Northeastern Co-Op students serving working in 6-month Program Assistant roles Serve as a staff liaison on a Boston Cares Board Committee Support special initiatives as needed Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff   Preferred Qualifications: 1-3 years’ experience working with volunteers and/or nonprofit programming College degree or comparable work experience Interest in volunteerism and community engagement Commitment to justice and equity Strong written and verbal communication skills Comfort with technology and interest in learning new platforms and skills Interest in working both independently and as part of a small team in a fast-paced environment Excellent interpersonal skills Skills to manage multiple projects at once and prioritize tasks Occasional weekend and evening availability (advance notice given) Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day Valid driver’s license Fully vaccinated per CDC definition Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week.  To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please. Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.