Code for America

Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.   Code for America is looking for a talented Director of Development who will drive long-term strategies and lead the current development team to accomplish ambitious fundraising goals across the organization.   As of October 27, 2023, Code for America has reached a CBA (collective bargaining agreement) with Code for America Workers United, affiliated with OPEIU (Office Professional Employees International Union, Local 1010). This position is not designated as part of Code for America Workers United.   About the Role:  The Director of Development at Code for America will develop and implement fundraising strategies for securing long-term, multi-year contributed / philanthropic revenue from institutional, corporate, and individual funders. This includes meeting annual revenue targets, building and owning funder relationships, prospecting, managing the delivery of concept notes, grant proposals, reports, and more. The goal is to raise significant revenue to support Code for America’s various programs / portfolios and general operating needs. The Director of Development will report to either our Chief Revenue Officer or Chief Executive Officer. This role includes up to 15% travel. In this position you will: Revenue planning, strategy and execution | 50% Resource Code for America programs and meet outlined revenue targets, across all revenue types, including foundations, corporations, and major donors Plan for future revenue in collaboration with cross-functional leadership, including Revenue Operations, Programs, Finance, CxO, and Marketing & Communications Develop and deliver on a multi year fundraising pipeline Coordinate with the Program, Product, and Finance staff to gather required information to produce concept notes, LOI, proposals, budgets, and reports Establish pitch strategy across funder groups and design best practices for funder cultivation and stewardship Prospect research | 25% Implement prospect research in coordination with the prospect researcher, including outreach, scheduling and attending meetings, and follow up. Work with the Finance Revenue Operations team to track these efforts to demonstrate results. Strategic leadership | 20% Develop and implement a coordinated, year-round fundraising plan and timetable for major and mid-level gifts, including setting target goals and monitoring ongoing results Develop and implement funding strategy, meeting milestones, OKRs, KPIs, and other metrics in service of the fundraising target  Guide and advise on funding potential in order to inform and drive resource allocation decisions that achieve program goals and organizational mission Draft proposal budgets and coordinate with Finance and Senior Program Directors to align on accuracy. Submit funding applications via email, portal or other mechanism, when completed Represent development and fundraising to Code for America’s leadership team and to the organization; share expertise and best practices with colleagues under the ethos that ‘everyone is a fundraiser’ Other duties as assigned | 5% About you: 7-10 years of professional fundraising experience (including grant writing experience);  3+ years of experience in a management role or leading a team; Demonstrated track record of meeting revenue goals; Excellent verbal and written communication skills; Data management and CRM experience (preference for Salesforce experience) Strong process and project execution skills; Highly organized with careful attention to detail; Flexible and adaptable, and able to successfully juggle competing priorities and last-minute deadlines; Demonstrated success in building strong relationships across teams; Ability to work collaboratively and thoughtfully with cross functional teams; Enjoy working in a high growth, fast-paced environment with high standards of excellence; Passion for and commitment to Code for America mission, vision, and values. It’s a bonus if you have: Personal experience with or professional experience working within the criminal-legal system, social safety net or other mission-relevant government services What you’ll get Salary:  Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.    The targets for this role are dependent on the market/geographic location. The targets for this role range from $121,869 to $149,188 annually. Benefits and perks:  Values: Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I) A collaborative, cross-functional, hardworking and fun environment Medical & Retirement: Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage 401k plan with matching funds up to 3% Professional development: Bi annual 360 review process alongside compensation reviews $1000 annual (per calendar year) stipend towards professional development  A manager and org-wide structure that supports and enables professional development Flexible Time:  Unlimited Paid Time Off policy Flexible working hours- Full time employees work 40 hours however we aim to hold all internal meetings between 10 AM - 3 PM PT Code for America employees may work remotely across the US Code for America employees may not work remotely outside of the US at anytime during their employment Employee enablement support:  $200 stipend in first paycheck for remote environment setup Additional equipment reimbursement of up to $500 for remote enablement  Cell phone and/or internet reimbursement of $50 per month    Equal Employment Opportunity:  Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. We’re seeking Staff Software Engineers to support organization-wide technical efforts and strengthen our software engineering teams.   As of October 27, 2023, Code for America has reached a CBA (collective bargaining agreement) with Code for America Workers United, affiliated with OPEIU (Office Professional Employees International Union, Local 1010). This position is designated as being part of Code for America Workers United. There will be union dues or fees associated with this position. The amount of the dues or fees will be set by the union, and we do not yet know what that amount will be. About the role: Code for America’s Software Engineers are involved in all stages of our products’ lifecycle: Research, design, prototyping, developing applications, tools, services or specialized utility programs that integrate with government systems at scale.  This role may report into either our Sr. Director of Engineering or VP of Engineering. In this position you will: As a Staff Engineer you work well with ambiguity, enjoy simplifying complex product specifications into nonfunctional designs and technical specifications that persuasively articulate a technical approach to make your team more effective.  You enjoy supporting Engineering Leads tackle a particularly difficult technical/architectural challenge, identify process improvements that lead to efficiency gains, or identify opportunities to deepen the team's impact and achieve their goals.  You develop software with high output, high quality and high stability to maintain our uptime SLA.  You prototype to show what’s possible.  You gain a deep understanding of the portfolio needs.  You break down and estimate work for more junior engineers and positively influence cross-functional partners across the portfolio. About you: Bachelor’s degree in Computer Science, Engineering, Applied Mathematics or related experience in the field of software engineering 6 years of experience with OOP languages Java, JavaScript and Ruby on Rails.  6 years of experience with AWS Cloud computing or 1 year of experience with Aptible  Applied computer science and web fundamentals, from data structures to APIs Eager in collaborating with others, provide technical and professional mentorship Possess excellent written and verbal communication skills 4 years developing and deploying with Github and CICD pipelines (Circle.ci or Jenkins).  4 or more years working in Agile Software Development model, XP, or TDD Experience optimizing performance, investigating, troubleshooting and fixing customer issues as a full-stack engineer. Write clean, maintainable, and well-architected code  Write concise documentation It's a bonus if you have: Familiarity with pair programming and test driven development Experience with Separation of Concerns, Service Oriented, and Component based  Architecture Experience with making government services better for people who need them most Experience with the justice system, social safety net, or other mission relevant experience Interest in with AI, GAI, Data Factory, Software Connector Strategies   What you'll get: Salary: Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.  The targets for this role are dependent on the market/geographic location. The targets for this role range from $128,945 to $157,850 annually . Benefits and perks: Values : Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I) A collaborative, cross-functional, hardworking and fun environment Medical & Retirement : Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage 401k plan with matching funds up to 3% Professional development : Bi annual 360 review process alongside compensation reviews $1000 annual (per calendar year) stipend towards professional development  A manager and org-wide structure that supports and enables professional development Flexible Time :  Code for America employees may not work remotely outside of the US at anytime during their employment Unlimited Paid Time Off policy Flexible working hours- Full time employees work 40 hours however we aim to hold all internal meetings between 10 AM - 3 PM PT Code for America employees may work remotely across the US Employee enablement support:   $200 stipend in first paycheck for remote environment setup Additional equipment reimbursement of up to $500 for remote enablement  Cell phone and/or internet reimbursement of $50 per month    Equal Employment Opportunity:   Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Bilingual Senior UX Designer who will: Contribute significantly to creating more inclusive services , where language and cultural considerations are important factors in design Leverage bilingual design expertise to design user interfaces, interactions, and experiences that seamlessly accommodate multiple languages Lead the development and implementation of UX strategies that account for the unique needs and preferences of diverse, multilingual user groups Conduct user research and usability testing in Spanish , using the findings to guide design decisions and improvements. Document design processes , guidelines, and best practices for creating multilingual user interfaces. Define and validate shared design patterns that can be used across program areas Set the quality bar for service delivery at scale. Consistently helping teams meet client needs and policy intent, sharing their work widely within the organization Measurably improve outcomes for marginalized communities and government As of October 27, 2023, Code for America has reached a CBA (collective bargaining agreement) with Code for America Workers United, affiliated with OPEIU (Office Professional Employees International Union, Local 1010). This position is designated as being part of Code for America Workers United. There will be union dues or fees associated with this position. The amount of the dues or fees will be set by the union, and we do not yet know what that amount will be. About the Role:  As a Senior UX Designer at Code for America, you will help transform how government services are delivered. Your work will demonstrate that design can create the conditions for generational, systemic change and help millions of people in need. In our safety net portfolio, you will work with a multidisciplinary team of designers, researchers, engineers, and policy experts to analyze problems, and create solutions for public services that are simple enough for everyone to use. The Design team at Code for America is building a radically better future, starting today. We believe design can create the conditions for generational, systemic change while also delivering immediate material value to communities. We design with, not for, impacted communities, and we believe that good design serves everyone with respect. In this role, you’ll be  working towards this vision together with a cross-functional team. You can read more about our design principles here.   You will report to a Design Manager, and work alongside other designers, and Engineering, Product, Data Science, Qualitative Research, and Client Success departments. You will contribute to team culture, and define best practices for doing design with respect and dignity. In this position you will: Improve the end-to-end user experience within your assigned portfolio. Create visual aids such as journey maps, service blueprints, and information architecture maps to illustrate the current and ideal service states. Develop clear, concise, and engaging content for our products, including screens, text messages, notices, flyers, and other client-facing materials. Measure the impact of service improvements, aligning them with stakeholder goals and user needs. Establish interaction patterns, standards, and style guides to ensure design consistency across Code for America's programs and products. Collaborate closely with engineering, product, and program teams to address design challenges effectively. Coordinate with researchers to plan and conduct design research and usability tests to evaluate your designs. Use common design methods to enhance clarity, foster connections, and deepen stakeholder understanding of the ecosystem, power dynamics, and service offerings within your designated areas. Document proposed service improvements and communicate your insights to the team and government partners. About you: You have 4+ years of experience in content design and/or ux design or related disciplines. Fluency in Spanish and experience designing content in Spanish A portfolio of relevant work with strong examples of your work, your design process, and your role Familiarity with common industry design and collaboration tools such as Figma, Sketch, Adobe Creative Suite, Mural, Trello, Github, etc. Familiarity with agile, iterative software development practices Ability to work collaboratively within a multidisciplinary team Able to manage multiple high-priority initiatives, including early-stage product strategy as well as delivery of tactical and incremental design improvements Ability to collaborate and facilitate design discussion in a remote working environment Experience mentoring designers and communicating the value of design to stakeholders and cross-functional partners. It’s a bonus if you have: Personal experience with or professional experience working within the criminal-legal system, social safety net or other mission-relevant government services. Experience in civic service design, civic tech, or social impact design in the public sector. Experience with diversity, equity and inclusion initiatives Experience with both product development/digital delivery and design agency models What you’ll get:  Salary:  Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.  The targets for this role are dependent on the market/geographic location. The targets for this role range from $111,648 to $136,675. Benefits and perks:  Values: Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I) A collaborative, cross-functional, hardworking and fun environment Medical & Retirement: Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage 401k plan with matching funds up to 3% Professional development: Bi annual 360 review process alongside compensation reviews $1000 annual (per calendar year) stipend towards professional development  A manager and org-wide structure that supports and enables professional development Flexible Time:  Unlimited Paid Time Off policy Flexible working hours- Full time employees work 40 hours however we aim to hold all internal meetings between 10 AM - 3 PM PT Code for America employees may work remotely across the US Code for America employees may not work remotely outside of the US at anytime during their employment Employee enablement support:  $200 stipend in first paycheck for remote environment setup Additional equipment reimbursement of up to $500 for remote enablement  Cell phone and/or internet reimbursement of $50 per month Equal Employment Opportunity:  Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. We are seeking a Solutions Architect to join our expanding Solutions Engineering team. About the Role: We're seeking a Solutions Architect to help us facilitate technical collaboration with government partners as we roll out this program out across the country.  In this role, you’ll spend time with key government agencies to build rapport with their technical team, understand their technical needs, and develop a shared understanding of the role that this program can play in helping them achieve their goals. This will involve identifying and implementing small software development and integration projects, when appropriate.  This role may be perfect for you if you have the technical skills to tackle engineering problems, the social skills to face human-factors problems, and the judgment to differentiate between the two.  The ability to communicate complex technical concepts in straightforward language to non-technical audiences will be critical to your success. In this position you will: Lead technical advisement, implementation, migration and integration projects for government safety net services Assist in project planning and drafting statements of work and technical requirements -  Build and maintain relationships and develop technical champions within government and partner organizations. Implement proof-of-concept applications, software installations, and custom development projects. Participate in calls with government partners and provide written resources to communicate complex technical concepts. Provide technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences. Evaluate the technical landscape and partner capacity for prospective new state engagements, drafting assessments and recommendations. Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders. About you:  3+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures. Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact. Outstanding written and verbal communication skills, with exceptional attention to detail. Passion for our mission of making government services better for people who need them most. Tenacity and adaptability; able to navigate relationships and technical challenges and unblock yourself and your team. Willingness to travel, post Covid. What you’ll get:  Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage 401k plan with matching funds A collaborative, hardworking and fun environment Leadership and teammates who value Equity, Inclusion, and Diversity Professional development includes bi annual 360 review process and $1000 annual budget A manager and org-wide structure that supports and enables professional development Compensation :   Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires. The targets for this role are dependent on the market/geographic location. The targets for this role range are as follows: Solutions Engineers - The targets for this role range from $94,350 - $115,500. Senior Solutions Engineers - The targets for this role range from $111,648 - $136,675. Equal Employment Opportunity:  Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.