5 job(s) at Rock Health

Rock Health Remote
Jun 03, 2022
Full time
At Rock Health, we’re making healthcare massively better by investing in the next generation of entrepreneurs, advising major corporations on what matters in digital health, and working to scale health equity for all humanity. About Rock Health Advisory Rock Health Advisory works with leading Fortune 500 companies—across healthcare, technology, retail, and more—on strategies to bridge the gap between entrepreneurial innovation and the status quo by improving their existing products and services and building new ones. Within Rock Health Advisory, the Membership program empowers leaders at major corporations with the knowledge, resources, and community to drive digital innovation. Our Members—who include companies like CVS Health, GSK, and Banner Health—are a critical part of the digital health ecosystem, driving the adoption of new technologies and advancing innovation in healthcare at scale. Rock Health supports our Members by leveraging our research, data, and investing expertise to inform their digital innovation strategies, in addition to helping to grow their network and brand in healthcare innovation. About the Role: We’re hiring an Account Manager role as part of the Dedicated Advisor team within Memberships. You will support Rock Health’s customer relationships by helping to service, delight, renew, and grow relationships with existing Members. Your success will be evaluated on three priority areas: Renewing (and delighting!) a portfolio of Members as their Dedicated Advisor Strategically growing Member relationships within your portfolio across Rock Health Advisory (e.g., through expanding price per Member, Consulting sales) Leading development and execution of current Membership programming and processes that supports the growth of the program on the whole This role will report to the Head of Memberships and work collaboratively with the Dedicated Advisor and Research teams. This role will start remotely and be adherent to the COVID-related policies of Rock Health. Long-term, this role will preferably be based in San Francisco. About You: You’re a skilled relationship-builder who is interested in learning about every person you meet. You’re humble and care deeply about making a difference—ideally by having a massive impact in healthcare. You approach relationships prioritizing the long-term growth and opportunity for all parties—and can sniff out and avoid transactional scenarios that could ultimately harm relationships. You love delighting clients and closing deals and have the persistence, creativity, and humanity to get to “yes.” You recognize the value Rock Health provides and are skillful at communicating that vision to others. You’re also a creative, out-of-the-box thinker who, in the face of ambiguity, can identify and execute on new opportunities to drive value to Rock Health’s Member ecosystem. Responsibilities: Account Management of Portfolio Independently own, build, and manage relationships with a portfolio of Rock Health Members, including leading regular check-in calls, Quarterly Business Reviews, and in-person meetings (when safe to do so) The Manager will build strong relationships with Members and ensure they are bringing key constituents into the fold to expand Rock Health’s reach and impact within the organization Demonstrate deep knowledge of Members’ business, strategy, and digital health-related initiatives—and act as the “voice of the member” in internal Rock Health team discussions, advocating for their point of view while balancing additional priorities of Rock Health Optimize the capture and dissemination of this information among the Rock Health team (using the CRM and other tools as needed) Business Development Independently build and execute on plans to renew existing Member relationships and to upsell Members when appropriate, either for Consulting services or within the Membership program Manage the contracting process for renewing members and negotiate key contract terms Membership Services Oversee execution of Member services (e.g., monthly memos, webinars) and look for opportunities for improvement from a value creation and efficiency standpoint Work with other Memberships team members to plan biannual member retreats and dinners, and ensure Members have a valuable experience at all Rock Health events Work with leadership of the Memberships team to ensure program offerings are consistently refreshed and exceeding the needs of Members—communicate to leadership key learnings from current portfolio Members, contribute to ideation sessions to evolve the products/services of Membership, and execute on new offerings Work with the Research team to ensure smooth delivery (and feedback mechanisms) for all services, resources, events, and other deliverables Membership Internal Processes Maintain Membership-related information assets, including slide decks, and relevant portions of the Rock Health website—working in coordination with the brand/comms and research teams to ensure all information is always up to date Ecosystem Collaboration in Service to Members Proactively “connect the dots” between the strategies of Rock Health’s Members and those of portfolio companies, other startups, and deal flow companies Maintain relationships with digital health entrepreneurs to keep a pulse on emerging technologies on behalf of Members Other duties as needed and as assigned. Qualifications & Skills: 3-5 years account management experience—healthcare-related field strongly preferred Excellent written, oral communication, and presentation skills Insatiable intellectual curiosity and fanatical attention to detail Talent for networking—meeting new people and connecting people—and developing productive business relationships Ability to work on multiple projects in parallel with consistent high quality Self-starter who is able to navigate uncertainty and thrive with minimal management Solid understanding of the healthcare industry and technology innovation Ability to communicate thoughtfully, confidently, and succinctly with senior executives
Rock Health Remote
Jun 03, 2022
Full time
At Rock Health, we’re making healthcare massively better by investing in the next generation of entrepreneurs, advising major corporations on what matters in digital health, and working to scale health equity for all humanity. About Rock Health Advisory: Rock Health Advisory works with leading Fortune 500 companies—across healthcare, technology, retail, and more—on strategies to bridge the gap between entrepreneurial innovation and the status quo by improving their existing products and services and building new ones. Within Rock Health Advisory, the Membership program empowers leaders at major corporations with the knowledge, resources, and community to drive digital innovation. Our Members—who include companies like CVS Health, GSK, and Banner Health—are a critical part of the digital health ecosystem, driving the adoption of new technologies and advancing innovation in healthcare at scale. Rock Health supports our Members by leveraging our research, data, and investing expertise to inform their digital innovation strategies, in addition to helping to grow their network and brand in healthcare innovation. About the Role: We’re hiring an Associate to serve in a Dedicated Advisor role as part of the Memberships team. You will manage relationships with Rock Health’s external Members in the Rock Health Enterprise Membership Program. You’ll support Rock Health’s growth by servicing, delighting, and renewing existing members, while deepening Member relationships. Your success will be evaluated on two priority areas: Renewing (and delighting!) a portfolio of Members, as their Dedicated Advisor Strategically growing Member relationships within your portfolio across Rock Health Advisory (e.g., through expanding price per Member, Consulting sales) This role will report to the Head of Memberships and work collaboratively with the Dedicated Advisor and Research teams. This role will start remotely and be adherent to the COVID-related policies of Rock Health. Long-term, this role will preferably be based in San Francisco. About You: You’re a skilled relationship-builder who is interested in learning about every person you meet. You’re humble and care deeply about making a difference—ideally by having a massive impact in healthcare. A natural networker, you thrive on making connections among people and organizations. You approach relationships prioritizing the long-term growth and opportunity for all parties—and can sniff out and avoid transactional scenarios that could ultimately harm relationships. You love delighting clients and closing deals and have the persistence, creativity, and humanity to get to “yes.” You recognize the value Rock Health provides and are skillful at communicating that vision to others. You’re also a creative, outside-of-the-box thinker who can identify and execute on new opportunities to drive value to Rock Health’s member ecosystem. We know there are great candidates who may not fit into what we’ve described or who have important skills we haven’t thought of. If that’s you, don’t hesitate to apply and tell us about yourself. Responsibilities: Account Management Build and manage relationships with Rock Health members, including leading regular check-in calls, Quarterly Business Reviews, and in-person meetings (when safe to do so) Demonstrate deep knowledge of members’ business, strategy, and digital health-related initiatives and be the “voice of the member” in internal Rock Health team discussions, advocating for their point of view while balancing additional priorities of Rock Health Capture and disseminate this information among the Rock Health team (using the CRM and other tools as needed) Ensure Members receive all member benefits in a timely manner Ensure delivery of membership goals and objectives with support from manager and/or the Rock Health research team With support from manager, plan, coordinate, and lead meetings with Member senior executives Business Development: With support from Membership leadership, build and execute on plans to renew existing member relationships and to upsell members when appropriate, either for Consulting services, within the Membership program, or for event sponsorship With leadership support, manage the contracting process for renewing members Membership Services Work with Memberships team to execute biannual Member retreats, roundtables, webinars, and other events Membership Internal Processes Support refinement of membership-related information assets working in coordination with other teams to ensure all information is always up to date Ecosystem Collaboration in Service to Members Proactively “connect the dots” between the strategies of Rock Health’s Members and those of portfolio companies, other startups, and deal flow companies Other duties as needed and as assigned. Qualifications & Skills 1-3 years account management experience—healthcare-related account management experience strongly preferred Excellent written, oral communication, and presentation skills Insatiable intellectual curiosity and fanatical attention to detail Talent for networking—meeting new people and connecting people—and developing productive business relationships Ability to deliver on multiple projects, ensuring consistent, high quality Solid understanding of the healthcare industry and technology innovation Ability to communicate thoughtfully and succinctly with senior executives
Rock Health Remote
Jun 03, 2022
Full time
At Rock Health, we’re making healthcare massively better by investing in the next generation of entrepreneurs, advising major corporations on what matters in digital health, and working to scale health equity for all humanity. About Us: Rock Health is a venture fund and advisory services business dedicated to digital health. We support both sides of the market for digital health—funding digital health entrepreneurs and advising enterprise corporations, with the ultimate goal of catalyzing the scalable adoption of groundbreaking technologies in healthcare. Put simply, our mandate is impact. We want to make healthcare massively better for every human being. Rock Health Consulting is a boutique consultancy that supports enterprise companies on digital health strategy and innovation, helping our clients compete in the evolving digital health landscape. Disruptive digital health strategies require outside-the-box thinking. At Rock Health, we identify and assess new opportunities by infusing creativity and future-thinking into our process, connecting dots in new ways. (And we’re so nerdy that we think that’s super cool!) We also help further the digital health ecosystem in many other ways including mentoring startups, publishing cutting-edge insights on the industry, and presenting at industry conferences. About the Role: We’re hiring a Principal within our digital health consulting practice. There are three main parts to this role. The first is leading high impact engagements which help our clients develop new digital health strategies. This involves building trusted relationships with senior executives at healthcare and tech companies operating in the digital health market (Tech, Retail, Diagnostics, Health Plan, Health System, Health Tech, Pharma and MedTech), and developing business opportunities at our existing and new client organizations. You will manage, coach, and mentor teams to identify innovative opportunities and deliver high-impact engagements at the cutting edge of digital health. The second part of your job will be supporting the internal development of our own consulting practice. This includes coming up with new and better ways to do things across our business (e.g. training, development, operations, engagement delivery). Third, you will work with us to continue to further the digital health ecosystem through writing and publishing thought leadership, supporting startups, and collaborating with the venture and research teams within Rock Health. About You: You are an experienced principal or senior engagement manager in healthcare consulting who has a passion for digital health and a desire to build a new and different kind of consulting business. You have already honed your consulting chops, and you are eager to work in an environment where you can be creative and challenge conventional thinking. You are eager to take on an entrepreneurial role and become part of the leadership team. You are a great team leader, setting direction and guiding teams to execute seamlessly on projects. You have an eye for spotting potential hiccups and course correcting before things go wrong. You maintain a strong focus on coaching and mentoring to build capabilities and a positive culture within your teams, but you are also not afraid to roll up your sleeves and dig in where needed. You are a strategic thinker who can create the right environment to help your team innovate new ideas and approaches and communicate the answer clearly in both written and verbal communications. You are comfortable with ambiguity, and are confident charting a path forward for the team and prioritizing among multiple competing tasks. You have a strong desire to develop as a leader and a professional, and recognize that this requires being open to coaching and feedback from your team. You have strong client management capabilities and build easy rapport with stakeholders across client teams. You are excited by the opportunity to join a new practice (a startup within Rock Health) and build your expertise and network in digital health. Responsibilities: Leverage your previous experience to help build the next generation digital health boutique consultancy Effectively lead multiple teams simultaneously to deliver on client engagements Build and nurture senior level client relationships, maintaining them over time Craft influential C-level communications and deliver with clarity and confidence Drive business development opportunities, including proposal development Foster an innovative and inclusive team-oriented work environment Spearhead practice building initiatives such as asset creation and team development Become a thought leader and prominent voice in the digital health ecosystem Engage with the digital health community—e.g. mentoring, participating in events Collaborate with the broader Rock Health team on company-wide initiatives Qualifications: Bachelor’s degree with an emphasis in Business, Health Administration, Public Health, Technology or Life Sciences MBA, Advanced Degree, or equivalent significant industry work experience 5-7 years of experience in management consulting or equivalent industry experience 3-5 years of experience in a management role within a professional services firm (managing projects, team, and client relationships) 3-5 years of healthcare experience, with some digital health experience preferred Strong strategic thinking, creative thinking, and problem-solving skills Excellent oral and written communication skills Comfort with ambiguity and ability to adapt to changing priorities High level of motivation and self-starting attitude Passion for the digital health ecosystem Willingness to travel when necessary to meet team and client needs—note this is not a full-time travel position
Rock Health Remote
May 20, 2022
Full time
At Rock Health, we’re making healthcare massively better by investing in the next generation of entrepreneurs, advising major corporations on what matters in digital health, and working to scale health equity for all humanity. About Rock Health Advisory: Rock Health Advisory supports leaders within major corporations on strategic initiatives to change healthcare for the better. Through our consulting practice and membership program, we help teams at leading Fortune 500 companies—across healthcare, technology, retail, and more—on strategies to bridge the gap between entrepreneurial innovation and the status quo by improving their existing products and services and building new ones. Put simply, our mandate is impact. We want to make healthcare massively better for every human being. About the Role: The Research Associate will support the production of Rock Health   research , covering emerging trends in digital health, the broader healthcare industry, and digital health investment. In this role, you will primarily deliver value to Rock Health’s   corporate members   by creating presentations, insights pieces, and data analyses. You will also report to the Research Manager to help manage Rock Health’s proprietary datasets and write blog posts covering different sector topics, such as   women’s health ,   aging care , and   quarterly venture capital funding . This role will be remote and adherent to the COVID-related policies of Rock Health. About You: You’re humble and care deeply about making healthcare massively better by learning about how the healthcare system works and could be improved. You’re a whiz at Excel and down to create PowerPoint presentations that dive into a healthcare topic or startup landscape. You love reading industry articles and academic studies, and view data as something to be shaped into insights that inform real change within startups or enterprises. You have a fond appreciation for direct, compelling prose, and are comfortable writing short- and long-form. Responsibilities: The Research Associate will contribute to several research initiatives by interviewing subject matter experts, analyzing relevant data sets, conducting secondary literature searches, and synthesizing all sources of information into slide decks and written reports. Data analysis and management Help update and quality-check all of Rock Health’s proprietary data sets including: venture funding, M&A activity, digital health public company tracker, and consumer adoption data Use Excel/Google sheets to conduct regular data analysis and create graphics for   blog posts , client requests, and journalist requests Analyze an annual survey on consumer adoption of digital health with 8,000+ respondents and 40+ survey questions to produce a   blog post   (using Excel/Google sheets, Tableau, etc.) Secondary and primary research Using secondary external resources, primary research interviews, and Rock Health datasets, perform deep-dive research on topics that may include: clinical focus areas (e.g., cardiovascular care, neurology),   emerging technologies   (e.g., telemedicine, AI, AR/VR), digital health solutions tailored to specific populations (e.g.,   LGBTQ+ ,   women+ ), and health equity Build ready-to-use PowerPoint decks on various digital health topics (e.g., remote patient monitoring, clinical decision support) Create market landscapes identifying different startups and differentiating them by business models and go-to-market strategies. Overall research strategy Work alongside Rock Health   research fellows Develop presentation and communication skills, with the goal of working towards presenting latest research to clients Serve as a thought partner to the Research team, keeping your finger constantly on the pulse of new innovation, companies, and partnerships in digital health Skills Comfortable with quantitative analysis, including advanced Excel and Google Sheets use and experience structuring and mining data sets to surface compelling key takeaways Major plus but not required: Experience with statistical/analytics software programs such as Tableau and SQL Close attention to detail and comfort double-checking team members’ analyses Ability to synthesize information of varying types and from multiple sources into trends and insights Proven track record designing client-facing presentation decks Strong intellectual curiosity Eager to grow knowledge of the U.S. healthcare system, digital health startups, and venture capital Love working on a collaborative team Qualifications Bachelor’s degree and 1-2 years work experience in healthcare-related or related field (e.g., market research, consulting, finance) Experience conducting health industry research (preferably policy or market research) involving primary and secondary content Experience communicating effectively in oral, written, graphical, and data-forward formats
Rock Health Remote
May 20, 2022
Full time
At Rock Health, we’re making healthcare massively better by investing in the next generation of entrepreneurs, advising major corporations on what matters in digital health, and working to scale health equity for all humanity. About Rock Health Advisory: Rock Health Advisory supports leaders within major corporations on strategic initiatives to change healthcare for the better. Through our consulting practice and membership program, we help teams at leading Fortune 500 companies—across healthcare, technology, retail, and more—on strategies to bridge the gap between entrepreneurial innovation and the status quo by improving their existing products and services and building new ones. Put simply, our mandate is impact. We want to make healthcare massively better for every human being. About the Role: We’re hiring a detail-oriented and organized Business Operations Coordinator to work within our growing digital health Consulting practice. You will work directly with the General Manager and Principal as well as the Business Operations Manager of the Consulting practice. You will also interface with the rest of the Rock Health team and work closely with clients and external stakeholders. We are looking for someone eager to grow alongside our growing organization. You will learn a ton about different aspects of running and growing a business and have the chance to take on new opportunities as they emerge. This role is remote, however the team travels to meet in person every ~2 months in various cities for co-working weeks. There are also planned events that happen throughout the year that you may be required to attend. About You: You are a problem solver, always one step ahead with a solution to whatever comes up. You can manage multiple balls in the air without dropping them. You have attention to detail and an eye for value-added improvements. You are organized, but don’t let the process bog you down. You are a positive, open, and reliable teammate—someone your team can always count on. You are eager to work in a team environment that presents opportunities to grow and develop professional skills that are transferable to various career paths. You know that doing excellent work means sharing responsibility and supporting your teammates. You are a resilient person, capable of embracing change and are comfortable with ambiguous situations that require you to learn on-the-job. You are excited by the opportunity to work on a growing team at Rock Health and to build your skillset. Responsibilities: Right hand person for General Manager and Principal(s) of Rock Health Consulting: Maintaining communication with clients as well as internal team members Owning calendar management, including scheduling (maintaining communication with clients and internal team members, helping to troubleshoot conflicts, prioritizing and making judgment calls) Managing contacts and correspondence, supporting CRM maintenance, and drafting and responding to emails Organizing travel plans Processing GM and Principal(s) expenses Coordinating in-person meetings when traveling to other locations/conferences Support to Business Operations Manager of Rock Health Consulting: Planning and organizing team events and cowork weeks Assisting with various urgent or time sensitive tasks that may arise on a daily basis Serving as a thought partner on streamlining and designing new processes as the consulting practice grows (ie: recruiting, consulting team activities and agenda) Sustaining organizational document and knowledge management Qualifications: Excellent organization skills, ability to maintain and develop trackers Strong attention to detail, without losing sight of the bigger picture Ability to assist with multiple projects at once, and prioritize in the face of numerous tasks Passion for helping those around you and fostering a positive team environment Competence with Google workspace, Slack, Zoom, and ability to learn new tools quickly 2-5 years of experience in an operational role, chief-of-staff, or executive admin role is a major plus