Spearhead Hospitality

Spearhead Hospitality is a Chicago based boutique hospitality management company with a portfolio that includes The Robey Hotel, Canal St. Eatery & Market and the Chicago Getaway Hostel with a potential of additional properties under management. Advertisement ***THIS ROLE IS LOCATED at one of our Portfolio locations*** Cabana Club 2018 W North Ave. Chicago, IL 60647 https://www.therobey.com/ The Front of the House Restaurant Manager will be responsible for day-to-day operations of all (FOH) front of house team members at Cabana Club located in The Robey Hotel in Wicker Park. They will assist the F&B Director in driving sales, managing costs, and delivering an exceptional guest experience. We are looking for someone who is experienced in a full-service, high-volume restaurant, has creative ideas to drive sales and repeat business, and the capability to recruit, train, and develop high-performing employees. Responsibilities: Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements. Support restaurant goals in all areas of operations and achieve desired volume growth/optimum profit Drive sales and repeat business by building rapport and establishing relationships with frequent visiting guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste. Supervise and lead efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience Maintain guest service by helping wait staff with table preparation and food delivery. Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service. Accomplish restaurant objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis. Monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination. Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations. Monitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements. Experience and Education Requirements At least 1-3 years of full-service management experience in a high-volume restaurant Demonstrated leadership capability to build strong teams and to achieve business goals Skills in leading hourly team members and working as part of a management team

Spearhead Hospitality is a Chicago based boutique hospitality management company with a portfolio that includes the Robey Hotel, Canal St. Eatery & Market and the Chicago Getaway Hostel with a potential of additional properties under management. ***This role is located in one of our Portfolio locations*** Getaway Hostel 616 W Arlington Pl Chicago, IL 60614 https://www.getawayhostel.com/ Chicago Getaway Hostel is currently looking to hire a Full-Time Assistant Manager. Chicago Getaway Hostel is located in Lincoln Park - Chicago's best neighborhood. You can walk to the beach, Lincoln Park Zoo, or go for a run on the 18-mile running path along the lake. The Assistant Manager position is an honorable role at a historic property.  We are looking for someone special to join our close-knit family, and help lead our successful operation into the future of alternative hospitality.  If you are creative, enjoy staying busy, and see yourself thriving in an environment that is always changing, please apply with us! Qualifications: • Strong management skills, ability to appropriately assign or delegate work and authority to other in the accomplishment of goals. • Experience in financial accounting, personnel supervision, and problem resolutions is an advantage. • Excellent computer system skills. • At least 5 years of experience in the hospitality industry. • At least 2 years of Front Office Manager or Supervisor experience required. • A true desire to satisfy the needs of others in a fast-paced environment • Integrity: Behaves in an honest, fair, and ethical manner. Responsibilities: • Responsible for all aspects of operations at the hotel and provides support to the General Manager • Strives to ensure guest and employee satisfaction and achieve operating budget. • Devising tasks & objectives to reach goals. • Oversee all front desk operations and staff to ensure a positive guest experience. • Flexibility and a willingness to work weekends, evening hours, and be on-call for potential staff issues and inquiries. • Additional responsibilities may include but are not limited to training, assisting the guest registration process and ordering. If this sounds like something that makes you want to rock out with us, then drop us your resume. Chicago Getaway Hostel believes strongly in artistic expression and individuality. Along with your resume, we welcome you to send us a photo (or link to photos via FB/IG) that best represents how you express your individuality! REQUIREMENTS: We are looking for... Punctual people Detail-oriented folks Positive attitudes Common-sense thinkers Unique and/or stylish people who are also... Honest Abe's Resourceful Low drama EEO