IsI Enterprises

IsI is seeking a motivated and detail-oriented individual to play a crucial role in our IT department. As the IT Service Coordinator/Dispatcher, you will be the linchpin that ensures seamless communication and coordination between our clients and technical team. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about delivering top-notch IT services, we want to hear from you! This is your chance to make a significant impact in a company that values innovation, teamwork, and professional growth. This position reports to the Senior IT Operations Manager. Duties/Responsibilities Primary responsibility is overall resource coordination, not direct technical support Responsible for triaging and assigning the requests to appropriate groups Responsible for collecting information by listening and asking relevant questions to determine types of calls, ticket priority levels and triage criteria Ensure tickets are efficiently assigned by monitoring resource schedules for availability and capability to work tickets Respond to incoming phone calls and email requests Review support tickets for quality assurance Process all tickets within SLA guidelines and follow procedural requirements Document, track, and evaluate work completed on support request tickets Generate daily reports and custom data for IT Operations Manager and Support Staff Assist in transition and communication of ticket escalations Maintain service board organization & structure Collaborate with internal teams and members to deliver solutions that exceed client expectations Receive and log service requests from end-users via phone & service ticket Gather detailed information about the nature of the technical issue, including its urgency and impact on the user Evaluate service requests to determine their priority and urgency Collaborate with IT team members to assess resource availability Assign service requests to appropriate IT technicians based on team assignments, skills, and availability Follow through on timelines and meet expectations for the support lifecycle Conduct daily evaluations of outstanding support requests to ensure SLA’s are being met Document any tickets that require actions such as follow-ups, escalations, or added resources Provide touchpoints to service team and Senior IT Operations Manager Ensure that all required fields are being filled out on support tickets Act as a point of contact between end-users and internal resources Identify and escalate critical or high-priority issues to the IT Operations Manager & Support Team Leads for immediate attention Assist in the creation of KB articles and SOPs Qualifications US Citizenship Required 3+ years working in a Techncial Role 4+ years of Direct Customer Service Experience 2+ years experience with M365 platform ITIL V4 certification Microsoft 365 Certified: M365 Fundamentals Knowledge of NIST 800-53, NIST 800-171, NIST 800-172 and CMMC Levels 1, 2, and 3 Basic Knowledge of infrastructure technology including public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS) Knowledge and use of Microsoft 365 Applications Basic Knowledge of Microsoft 365 Commercial, Microsoft 365 Government Cloud (GCC/GCC-High), Exchange 2007-2016, Exchange Online, One Drive for Business, Microsoft Teams, Microsoft Intune Basic Knowledge of MS Azure Active Directory, Office 365 Suite Admin, Multifactor Authentication, G-Suite, Windows Server, DNS, VPN Connections, Ticketing Systems, Antivirus Software, Advanced Threat Management Tools, Privileged Access Management, Mobile Device Management, Apple Business Manager Experience creating and managing SOPs Experience with Service Level Agreements Exhibit professionalism in the workplace Strong customer relationship skills Strong organizational skills, and attention to detail Strong oral and written communication skills Ability to work independently and as part of a team Exhibit critical thinking, logical problem-solving ability, and a willingness to learn Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information Comfortable working in a high-paced environment Able to prioritize with minimal guidance to meet/exceed deadlines A willingness to think outside of the box to provide innovative solutions for clients Ability to solve challenging technical business problems Preferred Qualifications BS Degree in Information Technology or related field, or equivalent work or military experience CompTIA A+, Net+, Sec+ Certifications Microsoft 365 Certified: Messaging Administrator Associate, Teams Administrator Associate, Security Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, and Modern Desktop Administrator What we offer The salary range for this role is $60,000-$75,000 Opportunity for Hybrid work, typically 1 day/week in-office A competitive salary and benefits package A casual, friendly, and relaxed work environment Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Exciting Opportunity Alert: ISI is seeking a dynamic IT Support Technician Tier II to join our cutting-edge IT Support team! As a Tier II Technician, you'll tackle complex issues that require deep expertise in systems and applications, providing advanced solutions and support. This critical role reports to the Senior IT Operations Manager and is responsible for ensuring seamless escalation and resolution of technical challenges from Tier I. If you're passionate about technology and ready to make a significant impact, we want to hear from you! Duties/Responsibilities Diagnose and resolve customer reported system incidents, problems, and events in accordance to SLA Goals Display proficiency working in Microsoft Entra ID environment Administer new user accounts and group access Document, track, and evaluate work completed on support request tickets Install and configure hardware, software, and peripheral equipment for system users in accordance with organizational standards Troubleshoot system hardware and software issues Onboard and Offboard new employees Monitor and report client-level computer system performance Contribute to SOPs and KB Articles to assist with customer needs Assist with mentoring and coaching Tier I Technicians Take directions and manage tasks assigned from Team Leads Ability to manage multiple service requests at a time Collaborate with internal teams and members to deliver solutions that exceed client expectations Assist with technical issue/risk management processes Follow through on timelines and meet expectations for the support lifecycle Train end users on support processes and procedures Use judgment and discretion to recommend changes that result in increased efficiency in the migration process Assist in the production of client-facing documentation Work independently and as part of a team to deliver completed requests on time and under budget Contribute to client knowledge base and assist in creation of SOPs Provide guidance and coaching for all new technicians during the 90 Day onboarding period Meet progress points outlined by Team Leads during 90 Day Onboarding Process Collab with team members to evaluate and make changes to support desk processes & procedures as needed Assist with asset inventory & stock Troubleshoot Microsoft 365 Platform Services across all organizational levels. Troubleshoot implementations and supporting Microsoft 365 Groups. Analyze, and deliver operations solutions on the Microsoft 365 platform components. Assist with the troubleshooting of Microsoft 365 Groups, Teams, OneDrive for Business, Exchange Online, SharePoint Online Work to become a Subject Matter Expert on Microsoft 365 capabilities and dependencies. Willingness to participate in after-hours (evenings and weekends) planned maintenance operations and troubleshooting of critical issues Follow directives and meet deadlines outlined by direct supervisor Qualifications US Citizenship Required 4+ years troubleshooting and configuring hardware and software 4+ years customer service experience 3+ years experience working with Microsoft Entra ID ITIL V4 certification Microsoft 365 Certified: M365 Fundamentals Knowledge of NIST 800-53, NIST 800-171, NIST 800-172 and CMMC Levels 1, 2, and 3 Experience with infrastructure technology including public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS) Experience with Microsoft 365 Applications Experience with Microsoft 365 Commercial, Microsoft 365 Government Cloud (GCC/GCC-High), Exchange 2007-2016, Exchange Online, One Drive for Business, Microsoft Teams, Microsoft Intune Experience with MS Azure Active Directory, Office 365 Suite Admin, Multifactor Authentication, Google G-Suite, Windows Server, DNS, VPN Connections, Ticketing Systems, Antivirus Software, Advanced Threat Management Tools, Privileged Access Management, Mobile Device Management, Apple Business Manager Experience creating and managing SOPs Experience with Service Level Agreements Exhibit professionalism in the workplace Excellent customer relationship skills Excellent organizational skills, and attention to detail Excellent oral and written communication skills Ability to work independently and as part of a team Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information Experience working in a high-paced environment Experience prioritizing tasks with minimal guidance to meet/exceed deadlines A willingness to think outside of the box to provide innovative solutions for clients Experience solving challenging technical business problems Preferred Qualifications BS Degree in Computer Science, or equivalent work or military experience CompTIA A+, CompTIA Sec+, Net+ Certifications (at least 1 required) Microsoft 365 Certified: Messaging Administrator Associate, Teams Administrator Associate, Security Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, and Modern Desktop Administrator What we offer The salary range for this role is $60,000-$75,000 Opportunity for Hybrid work A competitive salary and benefits package A casual, friendly, and relaxed work environment Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Join IsI as our Vice President of Cybersecurity and take the helm in safeguarding our computing environments and client systems within the Defense Industrial Base. This critical role focuses on driving our cybersecurity operations across cloud and on-premise platforms, including intelligence, response, vulnerability management, and advanced threat hunting—all while adhering to NIST SP 800-171 and CMMC standards. You'll spearhead the development and leadership of a top-tier national cybersecurity team, utilizing your skills to inspire and drive excellence. We're seeking a visionary leader proficient in strategic thinking, clear communication, and effective team management. If you're ready to lead high-impact projects from inception to completion and elevate our security posture in the defense sector, we invite you to apply. Duties/Responsibilities: Support IsI clients and internal IsI cybersecurity needs. Advise senior management on risk levels and security posture. Create, manage, and maintain a robust enterprise level security control policies and procedures for IsI and its clients. Identify information technology (IT) security program implications of new technologies or technology upgrades. Manage the monitoring of information security data sources to maintain organizational situational awareness. Acquire and manage the necessary resources, including leadership support, financial resources, and key security personnel, to support IT security goals and objectives and reduce overall organizational risk. Develop and maintain a cybersecurity strategy that aligns with business objectives and compliance mandates. Develop, and maintain a robust cybersecurity strategy that aligns with secured application design & development. Collaborate internally with product engineering teams to provide security guidance for the cloud-based software platforms ensuring enterprise scale security standards. Institute a cybersecurity governance framework that includes program oversight and a clear reporting structure. Ensure that cybersecurity requirements are integrated into the continuity planning for that system and/or organization(s). Evaluate and approve development efforts to ensure that baseline security safeguards are appropriately installed. Liaise with external regulators and advisors to ensure compliance with external standards and legal requirements. Implement an integrated cyber risk management framework that encompasses vendor (supply chain) risk and cyber insurance policies. Oversee policy standards and implementation strategies to ensure procedures and guidelines comply with cybersecurity policies. Ensure compliance with all relevant NIST and CMMC guidelines, with a specific focus on maintaining readiness for audits and inspections. Develop and maintain a defense-focused cybersecurity strategy that addresses the unique threats and regulations of the DiB. Lead efforts to achieve and maintain CMMC certification levels required for business operations and potential contracts. Provide necessary support for the product engineering teams to achieve and maintain FedRamp certification levels required for the cloud-based subscription platform. Evaluate and approve development efforts to ensure that baseline security safeguards are appropriately installed and tested, emphasizing solutions compliant with DoD standards. Coordinate with federal oversight entities and maintain proactive communications concerning cybersecurity policies and practices. Design and implement training programs for all employees to understand their role in maintaining compliance with DiB security requirements. Promote awareness of security issues and ensure sound security principles are reflected in the organization's vision and goals. Provide system-related input on cybersecurity requirements to be included in statements of work and other appropriate procurement documents. Develop and maintain an Incident Response Program that integrates seamlessly with the organization’s cybersecurity strategy and objectives.  Possess strong problem-solving and analytical skills, with the ability to remain composed and effective under high-pressure situations. Qualifications: United States Citizenship required Active TS/SCI clearance BS Degree in Computer Science, Information Security, or related field, or equivalent work or military experience  8+ years in an advanced management role within IT or cybersecurity, specifically in the Defense Industrial Base or with DoD contractors. 15+ years’ experience relevant to Information Technology and Cybersecurity. CISSP, CISM, or other relevant certifications preferred. Direct experience in implementing and managing cybersecurity frameworks like NIST SP 800-171, NIST SP 800-172 and CMMC 2.0. Experience with federal contracting and understanding of relevant DoD cybersecurity requirements. Strong understanding of NIST 800-53, NIST 800-37, NIST 800-171, NIST 800-172, and CMMC Levels 1, 2, and 3, PCI, HIPAA. Strong understanding of infrastructure technology including public and private cloud concepts. Expertise in advanced persistent threats, forensic investigations, and mitigating nation-state cyber-attacks. Experience in developing and implementing security incident response programs and breach management processes. Experience specifically in environments subject to Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS). Demonstrated ability to interface with U.S. government auditors and inspectors (3PAO and C3PAO, DIBCAC, JSP) regarding cybersecurity measures and compliance. Strong leadership skills with a proven track record of decision-making and policy implementation. Experience in managing cross-functional teams and multi-disciplinary projects. Advanced understanding of cyber threat landscape, including emerging threat vectors and mitigation strategies. Exceptional knowledge of change management principles and performance evaluation processes. Familiarity with cloud security frameworks and hybrid IT environments. Proven ability to build security programs that meet or exceed NIST and CMMC requirements. Strong knowledge of risk management processes including specifically tailored to federal defense contracts. Strong knowledge of risk management processes including quantitative and qualitative risk assessments. Knowledge of information technology (IT) supply chain security and supply chain risk management policies, requirements, and procedures. Knowledge of laws, policies, procedures, or governance relevant to cybersecurity for critical infrastructures. Expertise in DiB sector compliance and security measures required by the Department of Defense, including DFARS, CMMC, ITAR, EAR. In-depth understanding of Controlled Unclassified Information (CUI) protections. Knowledge of applicable laws, statutes (e.g., in Titles 10, 18, 32, 50 in U.S. Code), Presidential Directives, executive branch guidelines, and/or administrative/criminal legal guidelines and procedures. Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth). Knowledge of business continuity and disaster recovery continuity of operations plans Knowledge of data backup and recovery specific to environments under stringent regulatory requirements. Knowledge of penetration testing principles, tools, and techniques. Knowledge in creating policies that reflect system security objectives. Exhibit professionalism in the workplace. Excellent customer relationship skills. Excellent organizational skills, and attention to detail. Excellent interpersonal and networking skills. Comfortable working in a high-paced environment. Ability to solve challenging strategic business problems. Preferred Qualifications: Master's Degree in Cybersecurity, focusing on government security requirements. What we offer: The salary range for this role is $150,000-$175,000 A competitive salary and benefits package Generous PTO and flexible schedule Hybrid or remote work schedules Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Join the dynamic team at ISI Enterprises as a Compliance Analyst and elevate your career! We're seeking individuals with a strong technical background to support our mission. As a leading Managed Network Services provider, ISI Enterprises focuses on helping US Government contractors achieve CMMC compliance. If you're passionate about cybersecurity, compliance, and making a significant impact, we want you on our team. Apply now and be part of a company dedicated to excellence and innovation in the field of compliance! Duties/Responsibilities: Work directly with ISI Enterprises client stake holders throughout their compliance lifecycle. Assess client environments and collect evidence to determine the satisfaction of CMMC/NIST controls  Assist clients in the formulation of a compliant set of policies and procedures.  Complete documentation required for a compliance assessment (Network Design Documents, Software Whitelist, etc)  Recommend solutions to identified gaps in compliance.  Work directly with our Cybersecurity, Engineering, and Support departments to ensure all configurations are completed and tested in a compliant manner.  Generate POAM’s (Plan of Action and Milestone) documents for the remediation of found gaps  Generate SSP (System Security Plan) documents to reflect deployed tools and assessment results  Qualifications: United States Citizenship required. Have at least 2 year of experience in the IT sector (Systems Administrator, Network Administrator, Systems Engineer)  Be detail oriented, process driven, and well organized  Work Well as a team, but also able to maintain motivation when working individually.  Be comfortable speaking and/or presenting to clients and team members  Have professional level verbal and written communications skills  Possess a familiarity with NIST Risk Management Framework and CMMC compliance  Be a self-starter, someone who is always looking to see where they can help.  Be able to produce quality work product without constant oversight as position is hybrid (In-office 1-2 Days, Remote 3-4 Days) Preferred Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work or military experience. What we offer: The salary range for this role is $70,000-$85,000 Opportunity for hybrid work A competitive salary and benefits package A casual, friendly, and relaxed work environment Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Do you specialize in the security or government contracting space and also a marketing enthusiast? IsI is adding a Product Marketing Manager to the Go To Market team to support FSO Services. You will focus on our security side of the business helping to evolve our brand and work with our Marketing Manager to develop campaigns, content, and other strategic initiatives to fuel our growth. Duties/Responsibilities:  Conduct thorough market research to identify customer needs, competitor landscape, and industry trends Oversee product positioning and ensure consistent product messaging across all marketing channels and customer touchpoints Be a strong source of campaign ideation as relates to product and customer growth to collaborate with Marketing Manager & Specialist on campaign execution Be the lead on the development of engaging content (e.g., blog posts, case studies, white papers) to educate potential customers about the product's value proposition Act as a voice of the customer and collaborate with Product & Account Manager teams on customer-feedback loop process Manage product-specific remarketing & retention opportunities Integration of product-related KPIs in department dashboards such as HubSpot and Salesforce Less than 15% travel expected Other duties may be assigned by management as business needs change Qualifications : United States Citizenship 4+ years as a Product Marketer 3+ years or demonstrable experience in the cyber, IT and/or compliance space General understanding of digital marketing elements and lead nurturing funnel Exceptional communication and writing skills Must be a self-motivated, outcome-driven individual with a desire to be empowered Preferred Qualifications: Bachelor’s degree in marketing, communications, or related field, or equivalent work or military experience.  2+ years of experience with HubSpot Marketing Hub What we offer : The salary range for this role is $120,000-$160,000, flexible commensurate with experience A competitive salary and benefits package Generous PTO and flexible schedule Hybrid/Remote Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Are you a cyber and IT junkie that is also a marketing enthusiast? IsI is adding a Product Marketing Manager to the Go To Market team. You will focus on our compliance side of the business helping to evolve our brand and work with our Marketing Manager to develop campaigns, content, and other strategic initiatives to fuel our growth. Come join our team! Duties/Responsibilities:  Conduct thorough market research to identify customer needs, competitor landscape, and industry trends Oversee product positioning and ensure consistent product messaging across all marketing channels and customer touchpoints Be a strong source of campaign ideation as relates to product and customer growth to collaborate with Marketing Manager & Specialist on campaign execution Be the lead on the development of engaging content (e.g., blog posts, case studies, white papers) to educate potential customers about the product's value proposition Act as a voice of the customer and collaborate with Product & Account Manager teams on customer-feedback loop process Manage product-specific remarketing & retention opportunities Integration of product-related KPIs in department dashboards such as HubSpot and Salesforce Less than 15% travel expected Other duties may be assigned by management as business needs change Qualifications : United States Citizenship 4+ years as a Product Marketer 3+ years or demonstrable experience in the cyber, IT and/or compliance space General understanding of digital marketing elements and lead nurturing funnel Exceptional communication and writing skills Must be a self-motivated, outcome-driven individual with a desire to be empowered Preferred Qualifications: Bachelor’s degree in marketing, communications, or related field, or equivalent work or military experience.  2+ years of experience with HubSpot Marketing Hub What we offer : The salary range for this role is $120,000-$160,000, flexible commensurate with experience A competitive salary and benefits package Generous PTO and flexible schedule Hybrid/Remote Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Are you a cyber and IT junkie that is also a marketing enthusiast? IsI is adding a Product Marketing Manager to the Go To Market team. You will focus on our compliance side of the business helping to evolve our brand and work with our Marketing Manager to develop campaigns, content, and other strategic initiatives to fuel our growth. Come join our team! Duties/Responsibilities:  Conduct thorough market research to identify customer needs, competitor landscape, and industry trends Oversee product positioning and ensure consistent product messaging across all marketing channels and customer touchpoints Be a strong source of campaign ideation as relates to product and customer growth to collaborate with Marketing Manager & Specialist on campaign execution Be the lead on the development of engaging content (e.g., blog posts, case studies, white papers) to educate potential customers about the product's value proposition Act as a voice of the customer and collaborate with Product & Account Manager teams on customer-feedback loop process Manage product-specific remarketing & retention opportunities Integration of product-related KPIs in department dashboards such as HubSpot and Salesforce Less than 15% travel expected Other duties may be assigned by management as business needs change Qualifications : United States Citizenship 4+ years as a Product Marketer 3+ years or demonstrable experience in the cyber, IT and/or compliance space General understanding of digital marketing elements and lead nurturing funnel Exceptional communication and writing skills Must be a self-motivated, outcome-driven individual with a desire to be empowered Preferred Qualifications: Bachelor’s degree in marketing, communications, or related field, or equivalent work or military experience.  2+ years of experience with HubSpot Marketing Hub What we offer : The salary range for this role is $120,000-$160,000, flexible commensurate with experience A competitive salary and benefits package Generous PTO and flexible schedule Hybrid/Remote Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Are you creative and curious, always looking for a new way to make a brand shine? IsI is adding a Brand Manager & Designer to the Go To Market team. We’re searching for someone who is a passionate and experienced designer but also looking to elevate their skillset and oversee our brand identity both internally and externally. If this sounds like your next great gig, we’d love to see your portfolio and chat! Duties/Responsibilities: Serve as the primary graphic designer for brand collateral, including but not limited to: pitch decks, one-pagers, social media assets, email templates and more Partner with third-party agency on visual assets for content development Ensure branding is communicated, implemented and maintained internally across departments Creative collateral and asset management Less than 10% travel expected Other duties may be assigned by management as business needs change Qualifications : United States Citizenship 3+ years of experience in graphic design 3+ years managing a brand’s visual identity 2+ years of working collaboratively on a team Proficiency with Adobe Creative Suite Ability to work independently and manage multiple projects Preferred Qualifications: Experience in cybersecurity, IT Operations, or government contracting spaces Animation and/or explainer video experience is a plus What we offer : The salary range for this role is $80,000-95,000, flexible commensurate with experience A competitive salary and benefits package Generous PTO and flexible schedule Hybrid/Remote Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Industrial Security Integrators, LLC (IsI Enterprises) is thrilled to announce an opening for a talented and innovative Cloud Migration Engineer to join our dynamic MSP team. The Microsoft Cloud Engineer will be responsible for designing, implementing, and maintaining cloud infrastructure and services within the Microsoft Azure ecosystem. This role will work closely with cross-functional teams to ensure the scalability, security, and performance of our cloud-based applications and services. The position will also ensure compliance with NIST 800-171 and CMMC requirements to support our clients in the Defense Industrial Base (DIB). Duties/Responsibilities: Design and implement scalable cloud solutions using Microsoft Azure. Manage and monitor cloud infrastructure, ensuring optimal performance and reliability. Automate cloud operations and processes using scripting and tools like PowerShell, ARM templates, and Azure DevOps. Collaborate with development teams to optimize applications for cloud deployment. Ensure security best practices and compliance requirements, specifically NIST 800-171 and CMMC, are met in the cloud environment. Troubleshoot and resolve issues related to cloud infrastructure and services. Conduct regular performance tuning, capacity planning, and cost optimization. Stay updated with the latest trends and advancements in Microsoft Azure and cloud technologies. Provide technical guidance and mentorship to junior cloud engineers and other IT staff. Participate in regular audits and assessments to ensure cloud infrastructure meets compliance standards. Qualifications: United States Citizenship required. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work or military experience. At least 5 cloud engineering, specifically with Microsoft Azure. Experience working in environments requiring compliance with NIST 800-171 and CMMC. Microsoft Certified: Azure Solutions Architect Expert or equivalent certification. Experience with containerization technologies such as Docker and Kubernetes. Knowledge of hybrid cloud solutions and integration with on-premises infrastructure. Understanding of DevSecOps practices and tools. Experience with other cloud platforms (e.g., AWS, Google Cloud) is a plus. Experience with Microsoft GCC and GCC High environments. Familiarity with Windows, Linux, Mac, Google Cloud Platform, Microsoft Entra (Azure), and AWS. Knowledge of federal regulations and standards such as NIST SP 800-171, CMMC, and DFARS 252.204-7012. Strong knowledge of Azure services such as Azure Virtual Machines, Azure Storage, Azure Networking, and Azure Active Directory. Experience with Infrastructure as Code (IaC) tools such as ARM templates, Terraform, or Bicep. Proficiency in scripting languages like PowerShell, Python, or Bash. Familiarity with CI/CD pipelines and tools such as Azure DevOps or GitHub Actions. Solid understanding of networking concepts and protocols. Experience with monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights. Excellent problem-solving skills and the ability to work under pressure. Strong communication and collaboration skills. Deep understanding of NIST 800-171 and CMMC compliance requirements. Ability to conduct security assessments and audits to ensure compliance. Knowledge of best practices for securing cloud infrastructure. Troubleshooting and analytical skills. Client management skills to discuss systems as needed. What We Offer: The salary range for this role is $120,000-$130,000; commensurate with experience. A competitive salary and benefits package. Generous PTO and flexible schedule. Hybrid work schedule. Professional growth encouragement and support. About Industrial Security Integrators, LLC (IsI Enterprises): IsI Enterprises is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status, disability, or any other factor protected by law, and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

ISI Enterprises is seeking a highly motivated Test Automation Engineer to be an integral part of a fast-paced agile engineering team.  This engineer with be responsible for designing, developing, and executing automated tests to ensure the quality and reliability of our software products.  You will work closely with our engineering and product teams to identify test cases, create test scripts, and integrate them into our build pipeline. The ideal candidate should have a strong background in software testing, proficiency with test automation tools and frameworks, and a passion for ensuring product quality.  Job Responsibilities   Collaborate with the engineering and product teams to understand product requirements and identify test scenarios  Design and develop automated test scripts using industry-standard automation tools and frameworks that exercise those test scenarios and report its results  Implement and maintain our test automation suite to support continuous integration and delivery processes  Execute automated tests, analyze test results, and report defects to the engineering team  Participate in test automation code reviews and provide feedback to team members  Work closely with our QA analyst, engineering, and product teams to ensure comprehensive test coverage and timely delivery of high-quality software release  Continuously research and evaluate new test automation tools and techniques to improve efficiency and effectiveness of our test automation suite  Qualifications  Must be a United States Citizen  5+ years of experience with functional testing  5+ years of experience creating test scripts, test plans and procedures  Strong proficiency with test automation tools, such as Selenium, Appium, or similar  Hands-on experience with programming languages such as Java, Python, or JavaScript  Experience with test automation frameworks, such as TestNG, Cypress, Puppeteer, or similar  Solid understanding of software testing principles, methodologies, and best practice  Excellent problem-solving and troubleshooting skills  Strong communication and collaboration skills  Ability to work independently and as part of a team in a fast-paced environment  Experience with version control systems, such as Git  Knowledgeable of agile development practices and methodologies  Preferred Qualifications   Bachelor’s degree in a computer-related field, or equivalent work or military experience  What We Offer  The salary range for this job is $125,000 - $150,000  Remote Work  A competitive salary and benefits package  A casual, friendly, and relaxed work environment  Professional growth encouragement and support  Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions. 

Join the IsI Cybersecurity team as we fortify our defenses and safeguard our digital landscape! We're thrilled to announce an exciting opportunity for a Cybersecurity Analyst to join our ranks. In an era where digital threats loom large, your expertise will be pivotal in ensuring the integrity and security of our client systems. As a vital member of our cybersecurity team, you'll play a crucial role in identifying vulnerabilities, devising robust defense strategies, and staying ahead of emerging threats. If you're passionate about protecting data, mitigating risks, and thriving in a fast-paced environment, we invite you to embark on this rewarding journey with us. Apply now and be part of our mission to uphold the highest standards of cybersecurity excellence! Duties/Responsibilities: Compliance and Risk Management: Ensure internal and client compliance with NIST SP 800-171, CMMC, and DFARS 252.204-7012 requirements. Conduct regular risk assessments and audits to identify and mitigate vulnerabilities. Continuous Cybersecurity Monitoring and Analysis: Provide 24/7 monitoring and analysis services for both internal systems and client networks, using advanced tools to detect and respond to incidents in real-time. Email Security Management: Manage email security for the organization and its clients by setting email/domain exemptions, blocking malicious activities, and responding to social engineering attempts. Threat Intelligence and Incident Response: Conduct threat intelligence analysis and incident response, correlating actionable security events and triaging alerts to identify and mitigate threats. Incident Reporting: Lead detection, response, and mitigation of security incidents, ensuring thorough documentation and reporting in accordance with federal regulations and organizational policies. Data Analysis and Reporting: Perform extensive log analysis and report on true and false positives to provide clear security status updates to internal stakeholders and clients. Tool and Security Operations Management: Oversee and manage tools within the Security Operations Center (SOC), including SIEM, email security systems, and endpoint protection, ensuring optimal configuration and management for both the organization and its clients. Client Communication and Policy Compliance: Maintain clear communication with clients, explaining technical issues and solutions clearly and adhering to escalation procedures while demonstrating excellent customer service. Professional Development and Mentorship: Participate in and facilitate continuous education and training, and mentor junior cybersecurity staff and interns, enhancing team skills and knowledge. Operational Flexibility and Leadership: Show adaptability in shift and task assignments, and provide leadership in maintaining strict security protocols and procedures across all operations. Policy Development: Assist in the development and updating of cybersecurity policies and procedures to bolster security posture and ensure compliance with evolving regulations for both the organization and its clients. Training and Awareness: Conduct cybersecurity training sessions to elevate awareness of cybersecurity best practices among staff, fostering a proactive security culture within the organization and among clients. Qualifications: United States Citizenship required. Bachelor's degree in cybersecurity or related field, or certification, or equivalent work or military experience. CompTIA Security+, or any relevant GIAC certifications Deep knowledge of federal cybersecurity regulations and standards such as NIST SP 800-171, CMMC, and DFARS 252.204-7012. Experience with security incident response plans, business interruption response plans, ability to research internal or managed cyber security platforms that integrate with the customers infrastructure. Familiar with current cyber threats, including phishing and ransomware attacks. Knowledgeable in the ability to upgrade systems network security, compliance standards, and data storage and back up methods. Possess familiarity in Windows, Linux, Mac, Google cloud platform, Microsoft Entra (Azure) and AWS.  Demonstrate strong knowledge of endpoint operating systems, network hardware and software systems. Proficiency with authentication mechanism as well as access management fundamentals. Preferred Qualifications: Master's degree in cybersecurity Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) Experience with technologies to mitigate vulnerabilities. What we offer: The salary range for this role is $75,000-$90,000, commensurate with experience A competitive salary and benefits package Generous PTO and flexible schedule Hybrid work schedule Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Are you a cyber and IT junkie that is also a marketing enthusiast? IsI is adding a Product Marketing Specialist to the Go To Market team. You will focus on our compliance side of the business helping to evolve our brand and work with our Marketing Manager to develop campaigns, content, and other strategic initiatives to fuel our growth. Come join our team! Duties/Responsibilities:  Monitor market trends, conduct research, and identify opportunities for product growth  Be a strong source of campaign ideation as relates to product and customer growth  Act as a voice of the customer and collaborate on customer-feedback loop process  Partner with product & customer experience teams  Manage product-specific remarketing & retention opportunities  Oversee the consistency of product positioning  Ability to integrate product-related KPIs in department reporting  Less than 10% travel expected  Other duties may be assigned by management as business needs change Qualifications : United States Citizenship  4+ years as a Product Marketer 3+ years or demonstrable experience in the cyber, IT and/or compliance space General understanding of digital marketing elements and lead nurturing funnel Exceptional communication and writing skills Must be a self-motivated, outcome-driven individual with a desire to be empowered Preferred Qualifications: Bachelor’s degree (or equivalent) in marketing, communications, or related field  2+ years of experience with HubSpot Marketing Hub What we offer : The salary range for this role is $110,000-125,000, flexible commensurate with experience A competitive salary and benefits package Generous PTO and flexible schedule Hybrid/Remote Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

ISI Enterprises is seeking a highly motivated and detail-oriented Account Manager to join our team. The Account Manager will be responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders, and onboarding our clients to our services. Account Managers liaise between customers and cross-functional internal teams as the client's main point of contact to ensure the timely and successful delivery of our solutions according to customer needs. Duties/Responsibilities: The candidate must be skilled in understanding and managing the landscape of technical tools and operationalization of the technology within cross functional environments. The candidate must also communicate well, motivate, and lead cross-functional and individual contributor teams independently and participate in coordinating responses. Be the primary point of contact and build long-term relationships with clients Conduct email, phone, online presentations, screen-share and in person meetings with all assigned clients Keeping accurate and updated notes regarding client accounts Liaise between the client point of contact and internal teams to ensure the timely and successful delivery of our solutions according to customer needs and objectives Conduct regular check-ins with clients to ensure satisfaction and address any issues or concerns Manage customer expectations Develop a trusted advisor relationship with C level executives Communicate clearly the progress of biannual initiatives to internal and external stakeholders conducting business reviews Maintain professionalism while resolving client complaints Maintain job knowledge by staying up to date with CMMC, cyber security, Managed Services and the tools that we deploy Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Provide regular reporting to management on client satisfaction, retention, and growth Qualifications: United States Citizenship required Experience overseeing technology implementations Experience with the NIST CSF, NIST 800-171, and CMMC 2.0 lvl 1-3 Experience with Asset Management tools and strategies Excellent analytical and problem-solving skills Excellent communication skills (verbal and written), ability to influence without authority Ability to balance risks in ambiguous and complex situations Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams Highly motivated to contribute and grow within a complex area of emerging importance Proficient in use of Office 365 Suite Demonstrates excellent organizational direction, time management, problem-solving, prioritization, goal setting, leadership, motivation, negotiation, and interpersonal relations Works well under pressure and within time/budget constraints to solve problems or meet objectives Strong analytical/problem solving skills and cross functional knowledge across multiple IT operational and security disciplines Ability to communicate technical concepts to a broad range of technical and non-technical staff Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change Experience working with a complex team to meet strategic and tactical objectives Collaborate with the sales team to identify upsell and cross-sell opportunities Preferred Qualifications: Associates Degree or equivalent work or military experience Experience with ConnectWise products Experience with MSP or MSSP What we offer: The salary range for this role is $60,000-$75,000 Opportunity for Hybrid work A competitive salary and benefits package A casual, friendly, and relaxed work environment Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

IsI Enterprises is seeking a highly motivated Senior Frontend Engineer to be an integral part of a fast-paced agile development team. The developer will play a key role in developing, maintaining, and supporting an industry-leading software platform. As a Frontend Engineer, you will be responsible for design, implementation, and maintenance of the frontend of our software platform.  Job Responsibilities:  Design, develop, and maintain high-quality front-end components using the React framework to deliver an exceptional user experience   Implement user interfaces that are performant, responsive, user-friendly and follows our style guidelines  Write effective unit and integration test automation that can be integrated into our build pipeline  Work closely with backend engineers to define internal and external APIs for facilitating business use cases  Debug and remediate issues discovered by team members, users and test automation in a timely manor  Collaborate with QA engineers to develop automated tests to ensure the reliability and performance of the application.  Conduct code reviews and provide constructive feedback to team members to ensure code quality and consistency.  Work with a fast-paced agile team through pull requests, scrum ceremonies, and feature documentation  Coordinate with key stake holders to ensure delivery of high-quality features in a timely manner  Communicate requirements between technical and non-technical audiences  Qualifications:  Must be a United States Citizen  5+ years professional experience building responsive, user-friendly web applications  3+ years experience with the React v16.8+ framework  Strong proficiency with frontend technologies, such as HTML 5, CSS 3, JavaScript ES6, and Typescript  Experienced in writing unit and integration tests using a test automation tools and frameworks like Jest, React Testing Library, ViTest, or Cypress  Experience using best practices when working with REST APIs  Building reusable components and front-end libraries for future use  Experience in developing secure web applications and knowledge of application vulnerabilities such as Cross Site Scripting (XSS), Cross Site Request Forgery (CSRF) etc.  Knowledge of Git and its principles  Ability to work independently and collaboratively in a fast-paced Agile environment  Strong communication and interpersonal skills, with the ability to effectively interact with team members at all levels  Preferred Qualifications:  Bachelor’s degree in computer science or related technical field, or equivalent work or military experience  What we offer:  Remote Work A competitive salary and benefits package  A casual, friendly, and relaxed work environment  Professional growth encouragement and support  The salary range for this job is $125,000-$150,000 Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.