23 jobs found

Pay Range: $26.85 - $32.85 Hourly Department: Department of Community Justice (DCJ) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): August 17, 2025 The Opportunity: Are you experienced working with justice-involved individuals, including those with mental health issues and women & their families?  Do you want to contribute meaningfully into their lives and the lives of their families? Are you passionate about guiding and empowering others to reach their goals? Do you thrive in a collaborative environment? If you answered yes to the above questions, please keep reading! The Department of Community Justice Adult Division Women & Family Services Unit is seeking enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team!  The Women & Family Services provides community supervision to probation and post-prison supervision clients that identify as female, as well as to both women and men in parenting roles. This unit focuses on building strengths within our clients through setting attainable goals and allowing their supervision to be self-driven and innovated by each client themselves. As a Community Health Specialist 2, you will develop rapport and engage justice-involved clients while assisting Probation and Parole officers with case planning and community program referrals. Our CHS2s are responsible for working on social determinants of health. This position requires the ability to communicate (written, oral, etc.) in English and ability to drive to various locations/sites. In this role, you will spend the majority of your time with clients in the community or in community corrections offices, including transporting clients to appointments, treatment, etc. Typical tasks include: Direct Client Service and Documentation: respond to referrals from Parole and Probation Officers for care coordination, individual and family support, health promotion, and referral to community and social support services based on needs and risks of the client, based on their assessment and case plan. Preparing and collaborating on safety plans for clients and families. Health Care Assessment: Assessing individuals and recognizing social and mental health risk factors. Conducting health care screenings and coordinating health care while working directly with a Parole and Probation Officer to create a case plan. Health and Treatment Navigation: Assisting individuals and families in navigating health and mental health systems. Providing referrals and coordination for housing. Working collaboratively with Parole & Probation Officers Home visits:  these are considered an essential function of the CHS2 position as clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home.  You will be required to do this independently, with a partner or with a Parole and Probation Officer. Workforce Equity:  At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. DEPARTMENT OF COMMUNITY JUSTICE: Vision ~ Community Safety through Positive Change The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community. The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision. More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj . The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download . *Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions. Come Find Your Why? (video) TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: Education: Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND Experience: At least one-year experience in community outreach services providing health information, mental health information, advocacy, social support and assistance in using the health care system to individuals, groups and families. Must have a valid driver license. Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment. Licenses/Certificates: Candidates must be able to become LEDS certified within 3 months of hire. CPR certification is required within 6 months of hire. CHS/w certification within a 12 months of hire. Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Bachelor’s Degree in Social Science, Criminal Justice or Health Services or related field; Community Health Specialist (CHS) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHS certification, there is the ability to gain the certification during employment Experience working with Justice Involved Individuals is highly preferred Experience working in public safety, social services or community corrections settings; this includes working directly with law enforcement staff and their partners. At least 2 years of experience teaching curriculum or small group instruction; Ability to work independently and in a team environment.  *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING AND EVALUATION The Application Packet: Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application. Attach a resume (optional): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid. Cover Letter (optional): Please explain why you are applying for this position and describe how you meet the minimum qualifications and any preferred qualifications for this position The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates Consideration of top candidates/Interviews Background Investigation/Fingerprinting Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. ADDITIONAL INFORMATION: Type of Position: This represented position is eligible for overtime and represented by the Local 88 AFSCME AFL-CIO union. FLSA: Non-Exempt Schedule: Monday - Friday, 40 hours per week Location: Gresham Probation Office @ 495 NE Beech Ave Gresham, OR 97030-7442 . This position is designated as on-site subject to the Multnomah County Telework Policy and based on the Department’s business needs. Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include: Health insurance (medical, dental, vision) Defined benefit retirement plan (pension); we pick up the employee's share of the state retirement contribution (6% of subject wages) Generous paid leave (vacation, holidays, sick, parental, military, etc...) Life insurance, short-term and long-term disability insurance Optional deferred compensation and flexible spending accounts Free annual TriMet pass Alternative wellness resources Public Service Loan Forgiveness (PSLF) Serving the Public, Even During Disasters Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

The Department of Community Justice Adult Services Stabilization and Readiness Program (SARP) is seeking three enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team!  These positions are responsible for developing and delivering activities designed to promote individual and community change.  Duties include focusing on social determinants of health, referral outreach and care coordination, health education, community engagement, and health promotion. The Community Health Specialist 2 will work with both clients in custody and within the community.  They will develop rapport and engage justice involved clients while assisting Probation and Parole officers assigned to the Mental Health Unit   with case planning and community program referrals. The CHS2 assesses the needs of individuals currently involved with the justice system and their families to help identify risk factors and make appropriate referrals based on those risks and needs. The CHS2 spends the majority of their time with clients in the community or in community corrections offices.   Home visits are considered an essential function of the position. Clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home.  You will be required to do this independently, with a partner or with a Parole and Probation Officer. Other responsibilities include but are not limited to: Direct Client Service and Documentation: respond to referrals for care coordination, individual and family support, health promotion, and referral to community and social support services. Prepare and collaborate on safety plans for clients and families. Assess individuals and recognize social and mental health risk factors. Conduct health care screenings and coordinate health care while working directly with a Parole and Probation Officer to create a case plan. Health and Treatment Navigation: Assist individuals and families in navigating health and mental health systems. Referrals and coordination for housing Working with clients in custody and in the community Working collaboratively with Parole & Probation Officers Workforce Equity:  At Multnomah County, we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. DEPARTMENT OF COMMUNITY JUSTICE: Vision ~ Community Safety through Positive Change The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community. The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision. More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj . The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download . Serving the Public, Even During Disasters Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. *Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions. TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: Education: Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND Experience: At least one-year experience in community outreach services providing health information, advocacy, social support and assistance in using the health care system to groups and families. Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment. Must have a valid driver license.

Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing and providing planning, data, and system tools that facilitate collaboration and decision-making? We look forward to hearing from you!   Work Location: Salem/Marion or Portland/Multnomah; hybrid position   What you will do! This position is on the Intensive Services Unit, a specialized team within the Behavioral Health Division. This unit coordinates behavioral health services for individuals in Oregon most impacted by health inequalities including, but not limited to: people who have entered the behavioral health system through Oregon’s courts and other justice involved populations. people with complex clinical needs, often with co-occurring mental health, substance use disorders, medical issues, and sometimes intellectual disabilities and traumatic brain injuries. In addition, many people served by this unit have suffered major trauma and continue to struggle with housing and other social determinants of health.   The primary purpose of this position is to provide administrative, planning, and program support to the Intensive Services Unit, in service to transformative and community-led initiatives involving forensic behavioral health, including four primary areas: Aid and Assist, Civil Commitment, Jail Diversion, and Guilty Except for Insanity/Psychiatric Security Review Board (GEI/PSRB).   OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.   What's in it for you? We offer exceptional medical, vision and dental benefits package. Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.   WHAT WE ARE LOOKING FOR: Minimum Qualifications Any combination of experience or education equivalent to three years technical-level experience evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.   Example:A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.   Desired Attributes Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities. Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, peer delivered services, and advocacy groups. Knowledge and understanding of the cross section between mental health, substance use disorder, community criminal legal system and systemic racism. Ability to explain and offer expert level technical assistance on rules, policy, and procedures. Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet. Experience developing and providing planning tools, documents, data, and meeting coordination to facilitate collaboration and decision-making. Demonstrates skills in the following areas: Critical Decision-making and Problem-solving Customer Service and Person-centered Engagement Data Synthesis, Analysis and Reporting Issue Identification and Resolution Project Planning and Prioritization Project Coordination and Monitoring Team Collaboration & Group Facilitation Expert level Technical Assistance Written and oral communication, including preparation of reports and presentations   How to apply: Complete the online application at oregonjobs.org using job number REQ-154847   Deadline: 4/29/24

Do you have experience developing, implementing, and providing oversight of policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities? Are you passionate about prioritizing community voice throughout iterative improvement cycles from concept and design to implementation and integration? We look forward to hearing from you!   This posting will be used to fill two (2) permanent, full-time positions. These positions are classified as Management Service and are not represented by a union.    Work Location: Salem/Marion or Portland/Multnomah; hybrid position   What you will do! MEDICAID: Senior Community Engagement Analyst: This position directs a team of community engagement specialists on developing deep, trusting relationships in the community and has extensive skill in community partnership building.   This position defines and leads community engagement workstreams within the 1115 Demonstration Waiver implementation and ensures alignment, integration and collaboration with the 1115 Medicaid Waiver policy analysts who hold accountability for Health Related Social Needs (Housing, Nutrition, Climate) and for Waiver Transition Populations (Child Welfare, Residential Behavioral Health, Youth and Adults leaving Carceral Settings).   WHAT WE ARE LOOKING FOR: Minimum Qualifications Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification. A Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills can substitute for years of experience. Example: A Bachelor’s Degree plus five years of applicable professional or lived experience.   Desired Attributes Preference may be given for the ability to read, write, speak and interpret English and one of the 5 most common languages in Oregon other than English (Spanish, Vietnamese, Chinese, Russian, and Korean) with full proficiency in a culturally humble manner. Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes. Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience. Experience in collaborating with diverse populations most harmed by social injustice and inequities; demonstrated ability to build and steward positive relationships with diverse community groups including communities of color, immigrant groups, the disability community, and other traditionally marginalized communities. Knowledge about OHA/DHS contracts/interagency agreement administration, procurement, and project management. Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements. Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies. Ability to provide organizational leadership to support inter-and cross-agency collaboration and systems-wide changes that support advocacy, equity, and client-centered policies and solutions. Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and improvement science. Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management. Demonstrates skills in the following areas: Community and Partner Engagement Expert level Technical Assistance Policy Advisement Program Design, Implementation, and Evaluation Project Management Systems and Organizational Improvement What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities. We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits.

The Director, Communications sets and guides the strategy for all AIDS Foundation Chicago (AFC) and Center for Housing and Health (CHH) communications in collaboration with AFC leadership, including but not limited to, digital media, public relations, messaging, annual reports, strategic communication and collateral development to consistently articulate AFC and CHH’s missions, visions and connect with key audiences. This includes programmatic, policy, fundraising, organizational-wide communications, among other areas. This role leads an editorial, digital and design team at AFC that produces a variety of award-winning communications to publicize AFC’s work and impact. This leader pursues opportunities to build relationships between AFC and strategic partners to create collaborative strength to achieve health equity and justice. They also provide occasional capacity-building, training and thought-leadership to organizations. The salary range for this role is $66,000 to $77,700. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Develop, implement, and evaluate campaign strategy to connect with the organization's audiences, in collaboration with AFC’s leadership team and constituents • Lead and supervise a four-person Communications team • Implement and oversee communication strategies to advance AFC’s policy, development, and programmatic goals from branding and marketing to social media/marketing campaigns with a focus on AFC’s priority communities (communities most impacted by HIV) • Maintain AFC’s brand standards and organizational identity • Oversee and contribute to the conceptualization and creation of influential and compelling content (written, designed, video, etc.) that convey the impact of AFC’s work • Interview individuals and attend meetings to obtain information and data, verify facts, research, or seek technical advice • Manage numerous deadline-driven projects simultaneously, at varying stages of production • Draft articles, edits, and proofreads the final drafts; authenticates and corrects data • Oversee design, videography, and photography projects • Serve as project manager and executive editor on production of AFC’s print and electronic newsletters, annual report, and direct mail letters • Oversee content updates on AFC websites as well as the agency’s social media accounts • Oversee updates made to AFC and CHH’s websites • Oversee development and maintenance of AFC’s branding and style guides • Seek guidance for complex problems from the Chief Officer of External Relations and the President/CEO • Independently work on other projects or assignments that present AFC’s work via print and Web venues • Provides communications leadership and guidance with HIV related work throughout the state of Illinois • Serving as the primary relationship manager between 10+ different teams including the Center for Housing and Health • Develop workflows and best practices around communications operations and executing creative work • Primary manager of vendor relationships including creative and other services • Builds relationships with stakeholders at AFC current or prospective partner organizations in order to strengthen ties, build collaborative opportunities, and mobilize communities • Serves as a thought leader and strategist within the digital marketing and communications realm at organization-wide, local and/or national levels • Support the implementation and communication about AFC’s Race Equity Action Plan • Provides guidance and direction to AFC departments, project leads and Senior Leadership Team related to digital marketing and engagement, and community engagement overall Staff Supervision • Hire, train, mentor and supervise assigned staff; including assisting with recruitment, selection, scheduling and job assignments, mentoring/coaching, staff development and training, performance evaluation, and recommending salary, disciplinary and other personnel actions in accord with personnel procedures • Provide professional development opportunities and guidance to each team member to strengthen their skill sets and job satisfaction • Meet regularly with assigned staff to identify priorities, discuss strategies, and review ongoing projects Other • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, World of Chocolate and others • Assist with other AFC activities as requested The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES: Graphic Design Specialist, Digital Communications Specialist, Communications Manager and indirectly Policy Communications Specialists and interns. EXPERIENCE AND EDUCATION: • A Master’s Degree with 7 years of experience, a Bachelor’s Degree in English, Journalism or Communications with at least 8 years of communications leadership/management experience, • or high school diploma with 10 years of experience, ideally in an “in-house” leadership role (manager of multiple full-time staff members) within a complex (number and variety of constituents and departments) nonprofit entity. KNOWLEDGE, SKILLS AND ABILITIES: • Exceptionally strong written and verbal communication skills coupled with presentation skills • Solid ability to prioritize, plan, and coordinate work activities, and manage resources so that work • objectives are accomplished efficiently, in addition to having strong time management skills. • Strong attention to detail and the ability to make reasoned judgments that are logical and well thought out • Strong coaching and development skills as a supervisor of multiple individuals including the ability to train, coach, and develop employees • Strong leadership skills working with Senior Leadership Teams, Boards and Committees • Digital organizing and community mobilization skills • Understanding of communications innovations, particularly on the digital front • Understanding of policy, advocacy, programmatic work and revenue generation • Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals to establish and maintain interpersonal and professional relationships internally and externally • Ability to effectively, accurately, and articulately present AFC information and respond to questions from groups of funders, staff, and the general public on a variety of issues related to agency programs, policies, and procedures. • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. • Understanding of nonprofit accounting issues on a system basis, and the ability to effectively manage multiple funding areas. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS: None. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may involve extended periods of time at a keyboard or workstation.

Legal Aid of the District of Columbia seeks an energetic, motivated, and  detail-oriented individual for the position of Consumer Intake Specialist (Bilingual). This position is housed in the Consumer Unit at Legal Aid. The intake specialist will serve as an initial point of contact for members of our client  community seeking legal assistance for matters within the Consumer Unit, and they will conduct initial intake interviews with prospective Legal Aid clients. Background Since 1932, Legal Aid has provided civil legal assistance to clients in individual cases and  engaged in systemic reform. Currently, we provide individual representation in consumer law,  domestic violence/family law, housing, public benefits, and appellate matters. We also work on  immigration matters and help individuals with the collateral consequences of their involvement  with the criminal justice system. From the experiences of our clients, we identify opportunities  for law reform, public policy advocacy, and systemic impact and appellate litigation. Legal Aid has a broad and energetic consumer practice. Our Consumer Law Unit helps clients protect their limited income and assets. We specialize in two principal areas of practice: foreclosure prevention and consumer debt collection defense. We also engage in significant efforts to address consumer issues of public policy. Our unit is currently staffed by two supervising attorneys, five staff attorneys, one legal fellow, one volunteer attorney,  and one legal assistant. Legal Aid believes that meaningful pursuit of our anti-poverty mission requires an unwavering  commitment to racial justice and equity. We aspire both to reflect the rich racial diversity of the  communities we serve and to value, respect, and empower our staff and clients to be effective  agents of change. For more information about Legal Aid and the Consumer Unit please visit our website,  www.legalaiddc.org . Responsibilities: The Consumer Intake Specialist will be based out of Legal Aid’s main NW office but may also work in its community office in SE Washington, D.C. or other community-based sites. Legal Aid has a hybrid work schedule. The Consumer Legal Intake Specialist will be required to work in the office a minimum of two to three days a week and may be required to work in the office more than three days a week depending on job responsibilities. The majority of the Consumer Intake Specialist’s time will be spent on serving as an initial point of contact for (and conducting intakes with) individuals who are seeking assistance from the Consumer Unit. However, they will also perform intake functions that will support the entire organization. Conducting Intake Interviews with Applicants for Legal Assistance Serving as an initial point of contact by telephone (primarily) and in-person, for persons seeking assistance from Legal Aid Collecting information from callers and walk-in applicants to screen their eligibility for  Legal Aid’s services and providing referral information, when appropriate Conducting in-depth intake interviews by telephone and/or in-person Completing follow ups with applicants for legal assistance including gathering documents from applicants to assist attorneys with case investigation Assisting with management of the online intake application portal, including initial screening of online intake applications Data Management and Analysis Entering intake interview information into Legal Aid’s client database, Legal Server, and running reports when necessary Assisting with gathering data to track and analyze intake trends Administrative and Other Required Tasks Performing administrative tasks as needed, related to the Consumer Unit intake processes and notices. Other duties as assigned by Consumer Unit Supervisors. General Intake-Related Tasks Working with the Intake Program, as well as other units’ Intake Specialists, to provide  coverage for general intake responsibilities outside of the Intake Specialists’ unit. These tasks include (but are not limited to): monitoring general intake voicemail box;  triaging and returning calls as appropriate; and collecting information from callers and  walk-in applicants to screen their eligibility for Legal Aid’s services. Qualifications: Bilingual skills required (in Spanish, Amharic, or another language prevalent in Legal Aid’s client community), ideally with experience using those language skills in a legal or community setting. Strong commitment to racial, economic and social justice Experience engaging with individuals who are in crisis or dealing with trauma Effective oral and written communication skills Excellent organizational skills and attention to detail Ability to multi-task and prioritize assignments Strong computer skills including MS Word, Excel, PowerPoint, Outlook, and other Microsoft applications (familiarity working with online databases helpful but not  required) Familiarity with legal, social services or public benefits systems through lived and/or  prior professional experience preferred Availability to make a two-year minimum commitment strongly preferred