Sr. Liaison - Marketing Change Enablement (Memphis, TN)

The Change Enablement Sr. Liaison will collaborate with the Manager and Sr. Director of Marketing Operations to build, implement and execute a year-round Change Enablement strategy for the Marketing division with a focus on training, education and communication. This role will be responsible for creating, delivering and coordinating training to educate Marketing team members on business processes, systems, tools/technology, new employee onboarding and organizational change within Marketing. This role will collaborate with Marketing leadership and functional area leads to determine training and communication needs and develop strategies and plans for ongoing socialization,   implementation and monitoring of change and change initiative progress.

•    Demonstrated ability to manage multiple projects and future planning simultaneously
•    Demonstrated influencing and communications skills, with a keen ability to package insights into a very simple, clear, and digestible narrative
•    Excellent communication skills, written and verbal
•    Proven experience building strategy and complex plans
•    Strong PowerPoint skills
•    Strong understanding of adult learning and instructional design theories; previous experience in designing, delivering, evaluating and facilitating training including video editing
•    Strong interpersonal skills; able to gain trust, guide, influence and facilitate a diverse team of internal stakeholders toward promising new ideas
•    Proven success as a key member of a matrixed, cross-functional team; able to work equally well with people in business, creative and technical positions.
•    Ability to quickly learn and understand new tools and technology with the outcome of the ability training others
•    Able to apply sound judgement while working independently within tight timelines, outstanding attention to details and commitment to excellence
•    Familiarity with Agile methodology and basic project management skills 
•    Proficient in Microsoft office suite
•    Proficient in Jira, Confluence, Microsoft 365 and SharePoint preferred
•    Bachelor’s Degree with 5-7 years of experience in formal/informal change management  experience and knowledge of change management best practices, principles and tools such as ADKAR 

Knowledge 
•    Knowledge of change management best practices specifically the ADKAR model
•    Speak and write in a clear and understandable manner for internal/external relations
•    Understand complex verbal or written instructions
•    Demonstrates clear communication and the ability to influence others.
 

To ensure the health and safety of the children and families at St. Jude Children’s Research Hospital as well as our donors, volunteers and colleagues, as a condition of employment, we require that employees adhere to ALSAC’s Vaccination Requirements, including COVID-19 Vaccination.

ALSAC is an equal employment opportunity employer. 

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.