Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you are responsible for providing administrative support to the Business and Community Education department. Your responsibilities include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you oversee student records, open enrollment registration, third-party billing, receive payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Serves as the first point of contact for instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Works closely with Business Office on daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors and/or sponsors to assist students with registration, gathering payment information, and disseminating credential information.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information by following college policies on cybersecurity.
Creates, maintains, and manages comprehensive records, ensuring data integrity and accessibility.
Assists with day-to-day administration of the assigned programs.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree
Experience working in a community college setting
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30 pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Apr 17, 2024
Full time
Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you are responsible for providing administrative support to the Business and Community Education department. Your responsibilities include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you oversee student records, open enrollment registration, third-party billing, receive payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Serves as the first point of contact for instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Works closely with Business Office on daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors and/or sponsors to assist students with registration, gathering payment information, and disseminating credential information.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information by following college policies on cybersecurity.
Creates, maintains, and manages comprehensive records, ensuring data integrity and accessibility.
Assists with day-to-day administration of the assigned programs.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree
Experience working in a community college setting
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30 pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Type: Full TimeDepartment: FireSalary Range: $47,492.44 - $59,887.06 Job Description:
Responsible for performing paraprofessional and technical work providing assistance conducting inspections and providing fire prevention education and fire safety awareness for the Life Safety Division of the City’s Fire Department. An employee in this class provides assistance in the planning and coordinating the activities of the City’s Life Safety Division including investigation and code compliance inspection, fire prevention and staff training. Emphasis of the work is on participating in the inspections of buildings for fire hazards, promoting fire prevention/education and fire safety awareness as well as investigating fires, including those involving death, injury or having questionable nature. Work is performed under the general supervision of the Fire Marshal and is evaluated based on attainment of individual and department goals and objectives, periodic conferences, activity reports, feedback from employees, other agencies, and public support.
ESSENTIAL JOB FUNCTIONS
Assists with coordinating fire prevention programs; enforces the fire prevention code; and investigates causes of fires.
Helps coordinate fire prevention activities including inspections.
Conducts fire inspections of commercial, institutional, industrial buildings and occupancies; and enforces the rules and regulations included within the North Carolina State Building Code and Fire Prevention Code.
Discusses findings and recommendations with other city or state agencies as appropriate; and confers with code compliance officials on building code enforcement operations affecting fire safety.
Enforces fire and other related codes and standards by informing and advising of required corrective actions; issues notices of code violations; conducts follow-up inspections to ensure corrective action is taken.
Assists investigations to include suspicious or accidental fires, environmental crimes, hazardous materials incidents and fire-related injuries and death to determine cause and origin of fire.
Assists in documentation of field observations including photos of fire scene, interviewing witnesses, suspects, and complainants.
Assists with the collection and preservation of materials and evidence; assists in maintaining chain of custody.
Conducts presentations to various groups including schools, civic, business and other organizations concerning fire prevention, education and other related technical matters.
Conducts fire education and training with the general public.
Occasionally provides job-related training at the Police and Fire Academies, auxiliary classes, and in-service training.
Reviews building plans for compliance with applicable fire codes.
Interprets fire and building codes in response to inquiries from architects, engineers, contractors and the general public.
Updates and evaluates hazardous materials files for all reporting industries.
Assists in maintaining resource files for logistical support.
Responds to emergency incidents to render necessary assistance and guidance.
Performs other related job duties as assigned.
QUALIFICATIONS
Education and Experience:
Associate’s degree in fire science or related field; four (4) years’ experience in fire inspections, prevention, suppression or investigations; and two (2) years as a Fire Code Official or an equivalent combination of education and experience.
Special Qualifications:
Possession of a valid Class B driver’s license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.
The following requirements must be IFSAC or Pro-Board certifications:
Firefighter Level II
Certification at Hazmat Operations Level
Emergency Vehicle Driver Certification
Fire Officer I
Fire Instructor Level I
Fire & Life Safety Educator Level II (within one year of hire date)
Additional requirements:
NC Fire Inspector Level II
NIMS 100, 200, 700 and 800
NC Emergency Medical Technician EMT-Basic (or National Registry)
NHTSA Child Passenger Safety Certified Technician
Preferred:
NC Fire Inspector Level III
Knowledge, Skills and Abilities:
Knowledge of the methods, standards, practices, strategies, techniques and tactics used in fire prevention methods, fire suppression, fire service training, fire cause determination and arson investigation.
Knowledge of the modern investigation methods and techniques used to determine the cause of fires.
Knowledge of standard fire prevention codes, National Fire Protection Association (NFPA) standards and federal, state, and departmental standards, rules and regulations.
Knowledge of techniques for handling hazardous materials.
Knowledge of the City’s geography, street and building locations.
Skills in public speaking and public
Skills in operating emergency vehicles and in the use of firefighting equipment, fire apparatus, radios or other communications equipment.
Ability to effectively use computer programs, software and other office equipment necessary to perform job duties.
Ability to enforce National Fire Protection Association (NFPA) standards and federal, state fire codes with firmness and fairness.
Ability to lead and inspire calm control in emergency conditions.
Ability to communicate effectively, both orally and in writing, to persuasively and effectively deal with property owners, managers and the general public to eliminate and prevent fire hazards and to stimulate interest and cooperation in fire prevention activities.
Ability to establish and maintain effective working relationships with other agency officials, employees, architects, professional engineers, contractors, homeowners, business owners, children in schools/daycares, and the general public.
Ability to work some nights and weekends and on-call requirements.
PHYSICAL DEMANDS
Work in this classification is defined as heavy work requiring the physical exertion of up to 100 pounds of force occasionally and 20 pounds of force constantly to move objects. Physical demands require climbing, crouching, crawling, standing, walking and lifting. Vocal communication is required for responding to inquiries, expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels. Visual acuity is required for extensive reading, to prepare and analyze written or computer data, determine the accuracy and thoroughness of work, and observe general surroundings and activities.
WORK ENVIRONMENT
Work is primarily performed in both inside and outside environmental conditions, subject to noise and other workplace hazards including a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to extreme heat and cold, or exposure to chemicals or contact with potentially infectious bodily fluids and be able to function in narrow aisles or passageways. The employee will also be subjected to the potential for varied atmospheric conditions that affect the respiratory system of the skin such as fumes, odors, mists, gases, or poor ventilation and the employee may be required to wear a respirator.
Aug 01, 2023
Full time
Job Type: Full TimeDepartment: FireSalary Range: $47,492.44 - $59,887.06 Job Description:
Responsible for performing paraprofessional and technical work providing assistance conducting inspections and providing fire prevention education and fire safety awareness for the Life Safety Division of the City’s Fire Department. An employee in this class provides assistance in the planning and coordinating the activities of the City’s Life Safety Division including investigation and code compliance inspection, fire prevention and staff training. Emphasis of the work is on participating in the inspections of buildings for fire hazards, promoting fire prevention/education and fire safety awareness as well as investigating fires, including those involving death, injury or having questionable nature. Work is performed under the general supervision of the Fire Marshal and is evaluated based on attainment of individual and department goals and objectives, periodic conferences, activity reports, feedback from employees, other agencies, and public support.
ESSENTIAL JOB FUNCTIONS
Assists with coordinating fire prevention programs; enforces the fire prevention code; and investigates causes of fires.
Helps coordinate fire prevention activities including inspections.
Conducts fire inspections of commercial, institutional, industrial buildings and occupancies; and enforces the rules and regulations included within the North Carolina State Building Code and Fire Prevention Code.
Discusses findings and recommendations with other city or state agencies as appropriate; and confers with code compliance officials on building code enforcement operations affecting fire safety.
Enforces fire and other related codes and standards by informing and advising of required corrective actions; issues notices of code violations; conducts follow-up inspections to ensure corrective action is taken.
Assists investigations to include suspicious or accidental fires, environmental crimes, hazardous materials incidents and fire-related injuries and death to determine cause and origin of fire.
Assists in documentation of field observations including photos of fire scene, interviewing witnesses, suspects, and complainants.
Assists with the collection and preservation of materials and evidence; assists in maintaining chain of custody.
Conducts presentations to various groups including schools, civic, business and other organizations concerning fire prevention, education and other related technical matters.
Conducts fire education and training with the general public.
Occasionally provides job-related training at the Police and Fire Academies, auxiliary classes, and in-service training.
Reviews building plans for compliance with applicable fire codes.
Interprets fire and building codes in response to inquiries from architects, engineers, contractors and the general public.
Updates and evaluates hazardous materials files for all reporting industries.
Assists in maintaining resource files for logistical support.
Responds to emergency incidents to render necessary assistance and guidance.
Performs other related job duties as assigned.
QUALIFICATIONS
Education and Experience:
Associate’s degree in fire science or related field; four (4) years’ experience in fire inspections, prevention, suppression or investigations; and two (2) years as a Fire Code Official or an equivalent combination of education and experience.
Special Qualifications:
Possession of a valid Class B driver’s license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.
The following requirements must be IFSAC or Pro-Board certifications:
Firefighter Level II
Certification at Hazmat Operations Level
Emergency Vehicle Driver Certification
Fire Officer I
Fire Instructor Level I
Fire & Life Safety Educator Level II (within one year of hire date)
Additional requirements:
NC Fire Inspector Level II
NIMS 100, 200, 700 and 800
NC Emergency Medical Technician EMT-Basic (or National Registry)
NHTSA Child Passenger Safety Certified Technician
Preferred:
NC Fire Inspector Level III
Knowledge, Skills and Abilities:
Knowledge of the methods, standards, practices, strategies, techniques and tactics used in fire prevention methods, fire suppression, fire service training, fire cause determination and arson investigation.
Knowledge of the modern investigation methods and techniques used to determine the cause of fires.
Knowledge of standard fire prevention codes, National Fire Protection Association (NFPA) standards and federal, state, and departmental standards, rules and regulations.
Knowledge of techniques for handling hazardous materials.
Knowledge of the City’s geography, street and building locations.
Skills in public speaking and public
Skills in operating emergency vehicles and in the use of firefighting equipment, fire apparatus, radios or other communications equipment.
Ability to effectively use computer programs, software and other office equipment necessary to perform job duties.
Ability to enforce National Fire Protection Association (NFPA) standards and federal, state fire codes with firmness and fairness.
Ability to lead and inspire calm control in emergency conditions.
Ability to communicate effectively, both orally and in writing, to persuasively and effectively deal with property owners, managers and the general public to eliminate and prevent fire hazards and to stimulate interest and cooperation in fire prevention activities.
Ability to establish and maintain effective working relationships with other agency officials, employees, architects, professional engineers, contractors, homeowners, business owners, children in schools/daycares, and the general public.
Ability to work some nights and weekends and on-call requirements.
PHYSICAL DEMANDS
Work in this classification is defined as heavy work requiring the physical exertion of up to 100 pounds of force occasionally and 20 pounds of force constantly to move objects. Physical demands require climbing, crouching, crawling, standing, walking and lifting. Vocal communication is required for responding to inquiries, expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels. Visual acuity is required for extensive reading, to prepare and analyze written or computer data, determine the accuracy and thoroughness of work, and observe general surroundings and activities.
WORK ENVIRONMENT
Work is primarily performed in both inside and outside environmental conditions, subject to noise and other workplace hazards including a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to extreme heat and cold, or exposure to chemicals or contact with potentially infectious bodily fluids and be able to function in narrow aisles or passageways. The employee will also be subjected to the potential for varied atmospheric conditions that affect the respiratory system of the skin such as fumes, odors, mists, gases, or poor ventilation and the employee may be required to wear a respirator.
Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you would be responsible for providing administrative support to the Business and Community Education department. Your responsibilities would include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you would be overseeing student records, open enrollment files, third-party billing, receiving payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Fields questions from instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Collaborates with Enrollment Services, Business Services personnel and Business & Community Education Managers.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Prepares daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Scans and copies documents as needed.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors such as the Department of Veteran Affairs to assist students with registration, gathering payment information, and disseminating credential information.
Prepares daily report of current students for Hawkeye Alert.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree.
Experience working in a community college setting.
Working Conditions
Anticipated schedule is Monday through Friday from 8:00am – 4:30pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and classroom setting using technology in a climate-controlled environment with a combination of natural and fluorescent light. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Explain your working knowledge of computer software including but not limited to Microsoft Office and Google suite. Additionally, share examples of how you have used them at work as well as what type of documents you have created with them.
Describe your experience with multi-tasking, troubleshooting and working with project deadlines in your current/previous positions.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Sunday, April 2, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Mar 13, 2023
Full time
Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you would be responsible for providing administrative support to the Business and Community Education department. Your responsibilities would include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you would be overseeing student records, open enrollment files, third-party billing, receiving payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Fields questions from instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Collaborates with Enrollment Services, Business Services personnel and Business & Community Education Managers.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Prepares daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Scans and copies documents as needed.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors such as the Department of Veteran Affairs to assist students with registration, gathering payment information, and disseminating credential information.
Prepares daily report of current students for Hawkeye Alert.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree.
Experience working in a community college setting.
Working Conditions
Anticipated schedule is Monday through Friday from 8:00am – 4:30pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and classroom setting using technology in a climate-controlled environment with a combination of natural and fluorescent light. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Explain your working knowledge of computer software including but not limited to Microsoft Office and Google suite. Additionally, share examples of how you have used them at work as well as what type of documents you have created with them.
Describe your experience with multi-tasking, troubleshooting and working with project deadlines in your current/previous positions.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Sunday, April 2, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.