APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Apr 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $87,505 - $114,007 annually. Salary is commensurate with experience.
POSITION SUMMARY:
The Senior Program Manager, Housing Support Services is responsible for the administrative oversight of contracts, client programs, and services of the South Bay Regional Office, the West Hollywood Regional Office, and the South Central Regional Office. S/he will be responsible to ensure all contractual obligations are met and oversee the provision of all client services within these programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide oversight and ensure contract compliance with various federal, state, and city government grantees including LAHD, City of West Hollywood, and HACLA.
Provide leadership and direction to ensure that organizational standards and policies are implemented and followed.
Facilitate professional staff development and training. Mentor, guide, and coach staff to expand their skills and capabilities.
Collaborate with funders and community partners. Attend various community meetings to build relationships, improve program effectiveness, and ensure best standards and practice in meeting the needs of the clients.
Collaborate with the finance department to monitor budgets of the various contracts. Ensure effective fiscal management in accordance with contract requirements.
Ensure coordination of client services with other Alliance programs.
Provide oversight for appropriate client data collection and tracking. Ensure reporting requirements are met according to contractual obligations.
Maintains staff by recruiting, selecting, orienting and training employees.
Accomplishes staff results by communicating job expectations; planning, monitoring and appraising job results through the completion of staff goals, evaluations and disciplinary action.
Responsible for approving staff time cards and time off requests.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Masters level degree in social services or a related field.
Working knowledge of HOPWA policies and procedures.
Minimum of 2.5 years' experience in program management or supervising case management or housing specialist staff working with HIV, homeless, or other underserved populations.
Excellent organizational skills with the ability to handle multiple projects.
Excellent verbal and written communication skills.
Ability to work collaboratively with other personnel, outside service providers and funders.
Knowledge of:
HOPWA policies and procedures
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination or Medical/Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Nov 30, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $87,505 - $114,007 annually. Salary is commensurate with experience.
POSITION SUMMARY:
The Senior Program Manager, Housing Support Services is responsible for the administrative oversight of contracts, client programs, and services of the South Bay Regional Office, the West Hollywood Regional Office, and the South Central Regional Office. S/he will be responsible to ensure all contractual obligations are met and oversee the provision of all client services within these programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide oversight and ensure contract compliance with various federal, state, and city government grantees including LAHD, City of West Hollywood, and HACLA.
Provide leadership and direction to ensure that organizational standards and policies are implemented and followed.
Facilitate professional staff development and training. Mentor, guide, and coach staff to expand their skills and capabilities.
Collaborate with funders and community partners. Attend various community meetings to build relationships, improve program effectiveness, and ensure best standards and practice in meeting the needs of the clients.
Collaborate with the finance department to monitor budgets of the various contracts. Ensure effective fiscal management in accordance with contract requirements.
Ensure coordination of client services with other Alliance programs.
Provide oversight for appropriate client data collection and tracking. Ensure reporting requirements are met according to contractual obligations.
Maintains staff by recruiting, selecting, orienting and training employees.
Accomplishes staff results by communicating job expectations; planning, monitoring and appraising job results through the completion of staff goals, evaluations and disciplinary action.
Responsible for approving staff time cards and time off requests.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Masters level degree in social services or a related field.
Working knowledge of HOPWA policies and procedures.
Minimum of 2.5 years' experience in program management or supervising case management or housing specialist staff working with HIV, homeless, or other underserved populations.
Excellent organizational skills with the ability to handle multiple projects.
Excellent verbal and written communication skills.
Ability to work collaboratively with other personnel, outside service providers and funders.
Knowledge of:
HOPWA policies and procedures
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination or Medical/Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
P OSITION SUMMARY:
Under the direction of the Program Coordinator for the CDC Latino MSM Program, the prevention training specialist will help develop, implement, monitor and evaluate all approaches used to recruit and retain young Latino men who have sex with men (YMSM) ages 18 - 39 into HIV care and biomedical (PrEP/PEP) services, as well as develop role model stories in alignment with the PROMISE for High Impact Prevention (HIP) intervention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Utilize virtual and in-persons outreach strategies to recruit, engage, and provide sexual health education activities/services to Latino MSM
Provide Latino MSM with sexual health screenings (HIV/STI), safer sex supplies, and resources for PrEP and PEP through El Saludable in-person and at-home HIV testing services.
Identify and link new and previously diagnosed HIV positive Latino MSM into HIV care services. This includes navigation to resources that assist with enrollment into services such as Medi-Cal, housing, mental health, and food services.
Identify and link HIV negative Latino MSM into biomedical (PrEP/PEP) services.
Facilitate in-person and virtual workshops on sexual health (HIV/STI) and biomedical (PrEP/PEP) services that will increase access to HIV/STI testing and PrEP/PEP acquisition.
Recruit, train, and manage peer advocates from the target population
Assist in the planning and execution of peer advocate events
Recruit, screen, and interview role models for role model stories
Transcribe role model interviews and extract pertinent language
Theorize and design a role model concept that includes:
illustrations
photographs
language
Work with internal and external designers to finalize publication
Create a distribution strategy
print platforms
virtual platforms
Work with the program coordinator to develop social marketing materials for distribution via Facebook, Instagram, YouTube, and in-person outreach.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Associate Degree in human services related field or minimum two-year experience working with Latino YMSM
Bilingual: English and Spanish required.
familiar with the Latino MSM community and experience recruiting the population into sexual health services
familiar with developing social marketing campaigns
experience and comfortability with conducting one-on-one interviews
experience working in a nonprofit environment
experience working with HIV prevention and health education/health promotion
Knowledge of:
health spectrum of HIV/STIs
biomedical HIV prevention
human sexuality and sexual identity
health and social concerns of Latino MSM
principles of social marketing
virtual platforms for community connection and training
Ability to :
work independently
work effectively with divers group of staff, volunteers and professionals
organize stakeholders and engage community building and establish linkages between stakeholder
meet frequent, sometimes conflicting deadlines in a rapidly changing environment respond with sensitivity to social inequities and diverse ethnic groups
adhere to HIPPA guidelines
engage participants and encourage HIV testing and linkage to biomedical (PrEP/PEP) services)
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Oct 05, 2023
Full time
P OSITION SUMMARY:
Under the direction of the Program Coordinator for the CDC Latino MSM Program, the prevention training specialist will help develop, implement, monitor and evaluate all approaches used to recruit and retain young Latino men who have sex with men (YMSM) ages 18 - 39 into HIV care and biomedical (PrEP/PEP) services, as well as develop role model stories in alignment with the PROMISE for High Impact Prevention (HIP) intervention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Utilize virtual and in-persons outreach strategies to recruit, engage, and provide sexual health education activities/services to Latino MSM
Provide Latino MSM with sexual health screenings (HIV/STI), safer sex supplies, and resources for PrEP and PEP through El Saludable in-person and at-home HIV testing services.
Identify and link new and previously diagnosed HIV positive Latino MSM into HIV care services. This includes navigation to resources that assist with enrollment into services such as Medi-Cal, housing, mental health, and food services.
Identify and link HIV negative Latino MSM into biomedical (PrEP/PEP) services.
Facilitate in-person and virtual workshops on sexual health (HIV/STI) and biomedical (PrEP/PEP) services that will increase access to HIV/STI testing and PrEP/PEP acquisition.
Recruit, train, and manage peer advocates from the target population
Assist in the planning and execution of peer advocate events
Recruit, screen, and interview role models for role model stories
Transcribe role model interviews and extract pertinent language
Theorize and design a role model concept that includes:
illustrations
photographs
language
Work with internal and external designers to finalize publication
Create a distribution strategy
print platforms
virtual platforms
Work with the program coordinator to develop social marketing materials for distribution via Facebook, Instagram, YouTube, and in-person outreach.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Associate Degree in human services related field or minimum two-year experience working with Latino YMSM
Bilingual: English and Spanish required.
familiar with the Latino MSM community and experience recruiting the population into sexual health services
familiar with developing social marketing campaigns
experience and comfortability with conducting one-on-one interviews
experience working in a nonprofit environment
experience working with HIV prevention and health education/health promotion
Knowledge of:
health spectrum of HIV/STIs
biomedical HIV prevention
human sexuality and sexual identity
health and social concerns of Latino MSM
principles of social marketing
virtual platforms for community connection and training
Ability to :
work independently
work effectively with divers group of staff, volunteers and professionals
organize stakeholders and engage community building and establish linkages between stakeholder
meet frequent, sometimes conflicting deadlines in a rapidly changing environment respond with sensitivity to social inequities and diverse ethnic groups
adhere to HIPPA guidelines
engage participants and encourage HIV testing and linkage to biomedical (PrEP/PEP) services)
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $23.92 – $28.45/hr. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist II assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, PrEP-AP as well as with the process of accessing Public Benefits.
Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group.
Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster.
Assist Enrollment & Eligibility Manager with training for new staff when requested.
Provides support for questions from Enrollment Specialists I and other clinic staff in the absence of the Enrollment & Eligibility Manager.
Responsible to provide access to Health Plan provider logins to staff so they can check patient's eligibility, coverage and check claim status.
Stay current with APLA Health programs.
Follow up to verify the status of enrollment applications and assist clients who are experiencing problems.
Complete a comprehensive benefits and qualified health insurance assessment for each client.
Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy.
Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to APLA Health & Wellness.
Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services.
Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community based healthcare organization (FQHC).
Attend relevant trainings relating to benefits programs such as My Health LA, and trainings required to meet contract requirements.
Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements.
Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A high school diploma and at least five years’ experience in benefits enrollment, or an AA degree and a minimum of two years’ experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required.
Knowledge of:
Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, and Medicare, My Health LA and Ryan White. Must have knowledge of the healthcare field.
Ability to:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
An Equal Opportunity Employer: minority/ female/transgender/ disability/ veteran
Sep 01, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $23.92 – $28.45/hr. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist II assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, PrEP-AP as well as with the process of accessing Public Benefits.
Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group.
Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster.
Assist Enrollment & Eligibility Manager with training for new staff when requested.
Provides support for questions from Enrollment Specialists I and other clinic staff in the absence of the Enrollment & Eligibility Manager.
Responsible to provide access to Health Plan provider logins to staff so they can check patient's eligibility, coverage and check claim status.
Stay current with APLA Health programs.
Follow up to verify the status of enrollment applications and assist clients who are experiencing problems.
Complete a comprehensive benefits and qualified health insurance assessment for each client.
Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy.
Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to APLA Health & Wellness.
Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services.
Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community based healthcare organization (FQHC).
Attend relevant trainings relating to benefits programs such as My Health LA, and trainings required to meet contract requirements.
Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements.
Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A high school diploma and at least five years’ experience in benefits enrollment, or an AA degree and a minimum of two years’ experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required.
Knowledge of:
Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, and Medicare, My Health LA and Ryan White. Must have knowledge of the healthcare field.
Ability to:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
An Equal Opportunity Employer: minority/ female/transgender/ disability/ veteran
The Care Coordination Specialist is responsible for determining eligibility of clients with short term needs for Ryan White services every 6 months, at the AIDS Foundation of Chicago as well as at subcontractor agencies based in Cook County as well as the Collar Counties. The first and highest priority of the specialist is to ensure that persons living with HIV/AIDS are linked to appropriate care and provided services and referrals to stay engaged in care in order to optimize their health and well-being. The Care Coordination Specialist will manage a case load of clients and will be responsible to document all interactions in a client database.
The salary range for this position is $40,000 to $45,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assessments & Client Engagement
• Conduct face-to-face and over the phone assessment and reassessments every six months to assess client needs
• Complete assessments with clients to identify client’s needs
• Ensure that all clients referred to services are eligible prior to the date of service
Client Service Coordination
• Refer clients to appropriate services highlighted in assessments
• Refer clients to more intensive case management services if needed
• Refer clients to other core and supportive services if determined to be necessary
• Complete emergency housing applications for eligible clients
• Complete Medication Assistance Program (MAP) applications
• Provide insurance benefits navigation as needed
• Travel to meet clients at home, clinical, or community based setting as needed
• Provide technical assistance to case managers in regards to the client database
• Compile a list of new agencies that serve persons living with HIV/AIDS and conduct outreach
• Distribute food vouchers and transportation cards according to eligibility and nee
Client Data Tracking and Administrative Support
• Document encounters using designated client database
• Document need for Emergency Financial Assistance and Medical Transportation
• Identify community meeting spaces to have client meetings that are conducive to maintaining confidentiality
• Collaborate with subcontractor agencies to schedule on-site assessments/re-assessments
• Schedule client appointments both at AFC and subcontractor agencies to complete eligibility assessments
• Perform record-keeping and clerical functions (e.g., scheduling, copying, faxing, data inputting, transmitting, telephoning, taking messages, responding to written and verbal inquires, etc.) for the purpose of supporting the needs of the client
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete at least 12 designated on-going trainings annually
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Associate’s degree in a human services field OR at least one year of experience in Social Services, Health Care or related field
• Basic knowledge of HIV/AIDS prevention and treatment
Preferred Qualifications
• Bachelor’s degree in the Human Services field (i.e., Psychology, Sociology, Public Health, Social Work)
• Bilingual, Spanish-English
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates)
• Basic knowledge of HIV infection and related chronic diseases
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability to provide efficient, quality service to both internal and external customers
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
• The ability to develop and maintain professional, trusting, and positive working relationships with mangers, supervisors, staff, co-workers, partner agencies, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Jun 29, 2023
Full time
The Care Coordination Specialist is responsible for determining eligibility of clients with short term needs for Ryan White services every 6 months, at the AIDS Foundation of Chicago as well as at subcontractor agencies based in Cook County as well as the Collar Counties. The first and highest priority of the specialist is to ensure that persons living with HIV/AIDS are linked to appropriate care and provided services and referrals to stay engaged in care in order to optimize their health and well-being. The Care Coordination Specialist will manage a case load of clients and will be responsible to document all interactions in a client database.
The salary range for this position is $40,000 to $45,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assessments & Client Engagement
• Conduct face-to-face and over the phone assessment and reassessments every six months to assess client needs
• Complete assessments with clients to identify client’s needs
• Ensure that all clients referred to services are eligible prior to the date of service
Client Service Coordination
• Refer clients to appropriate services highlighted in assessments
• Refer clients to more intensive case management services if needed
• Refer clients to other core and supportive services if determined to be necessary
• Complete emergency housing applications for eligible clients
• Complete Medication Assistance Program (MAP) applications
• Provide insurance benefits navigation as needed
• Travel to meet clients at home, clinical, or community based setting as needed
• Provide technical assistance to case managers in regards to the client database
• Compile a list of new agencies that serve persons living with HIV/AIDS and conduct outreach
• Distribute food vouchers and transportation cards according to eligibility and nee
Client Data Tracking and Administrative Support
• Document encounters using designated client database
• Document need for Emergency Financial Assistance and Medical Transportation
• Identify community meeting spaces to have client meetings that are conducive to maintaining confidentiality
• Collaborate with subcontractor agencies to schedule on-site assessments/re-assessments
• Schedule client appointments both at AFC and subcontractor agencies to complete eligibility assessments
• Perform record-keeping and clerical functions (e.g., scheduling, copying, faxing, data inputting, transmitting, telephoning, taking messages, responding to written and verbal inquires, etc.) for the purpose of supporting the needs of the client
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete at least 12 designated on-going trainings annually
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Associate’s degree in a human services field OR at least one year of experience in Social Services, Health Care or related field
• Basic knowledge of HIV/AIDS prevention and treatment
Preferred Qualifications
• Bachelor’s degree in the Human Services field (i.e., Psychology, Sociology, Public Health, Social Work)
• Bilingual, Spanish-English
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates)
• Basic knowledge of HIV infection and related chronic diseases
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability to provide efficient, quality service to both internal and external customers
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
• The ability to develop and maintain professional, trusting, and positive working relationships with mangers, supervisors, staff, co-workers, partner agencies, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $22.86 - $27.55. Salary is commensurate with experience.
NOTE: This position works a 4/10 schedule. Tuesday - Friday 8am - 7pm.
POSITION SUMMARY:
Under the Direction of the Program Manager of the Necessities of Life Program (NOLP), promote access to food and nutrition education services to people living with HIV through the distribution of food and personal hygiene item, coordination of identifying vendors and purchasing food pantry food stock that meet the dietary requirements of the program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Analyze NOLP food inventory using food analysis software.
In partnership with the programs Registered Dietician, develop monthly food menus for the programs food distributions to clients.
Locate new food vendors, purchasing food stock and entering food acquisitions in the programs computerized inventory software.
Work with the Program Manager to monitor food expenditures.
Work with the Regional Food Bank to secure donated and low-cost food items.
Work with the programs Inventory Specialist to manage food rotation and reduce food waste.
Assist clients with completion of NOLP application forms and related paperwork and data entry.
Prepare and complete NOLP client eligibility interviews, including scheduling, reviewing NOLP application materials and making an assessment for the purpose of determining eligibility for the NOLP program both within the agency and by outside referral agencies.
As necessary, assist with the distributing groceries to clients. Ensure that the food pantries are clean and meets health code requirements as mandated by the Los Angeles County Department of Health.
Provide supervision to interns and volunteers working in the food pantries, as necessary.
Provide direction on distribution of food product to program staff.
Attend community meetings to promote the NOLP program and encourage client referrals
Participate in events that promote gain of knowledge to support good health outcomes for NOLPs clients.
Assist with the completion of monthly reports.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED equivalent required. Experience working with vendors and food purchasing preferred; documented completion of coursework in food nutrition and prior experience in community nutrition and quality control preferred.
Bachelors degree in health education with an emphasis in nutrition preferred. Previous experience in HIV social services and nutritional resources in L.A. County preferred. Fluent in Spanish language preferred and ability to present material in Spanish language and translate written material also preferred.
Knowledge of:
Food safety, basic nutrition science and terminology, word processing, database operations, spreadsheets, PowerPoint and internet searches, i.e., writing blogs for webpages.
Ability to:
Develop workshop curricula, factsheets and health education materials. Conduct basic nutrition science research for the development of nutrition education materials. Communicate effectively with a diverse population. Identify and update community resources; operate standard office equipment including Microsoft Office (Word, Excel, PowerPoint); and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 50 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. Position will require local travel to NOLPs food pantry locations.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
To Apply:
Visit our website at www.aplahealth.org to apply or click the link below:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=72493&clientkey=A5559163F67395E0A2585D2135F98806
Jan 03, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $22.86 - $27.55. Salary is commensurate with experience.
NOTE: This position works a 4/10 schedule. Tuesday - Friday 8am - 7pm.
POSITION SUMMARY:
Under the Direction of the Program Manager of the Necessities of Life Program (NOLP), promote access to food and nutrition education services to people living with HIV through the distribution of food and personal hygiene item, coordination of identifying vendors and purchasing food pantry food stock that meet the dietary requirements of the program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Analyze NOLP food inventory using food analysis software.
In partnership with the programs Registered Dietician, develop monthly food menus for the programs food distributions to clients.
Locate new food vendors, purchasing food stock and entering food acquisitions in the programs computerized inventory software.
Work with the Program Manager to monitor food expenditures.
Work with the Regional Food Bank to secure donated and low-cost food items.
Work with the programs Inventory Specialist to manage food rotation and reduce food waste.
Assist clients with completion of NOLP application forms and related paperwork and data entry.
Prepare and complete NOLP client eligibility interviews, including scheduling, reviewing NOLP application materials and making an assessment for the purpose of determining eligibility for the NOLP program both within the agency and by outside referral agencies.
As necessary, assist with the distributing groceries to clients. Ensure that the food pantries are clean and meets health code requirements as mandated by the Los Angeles County Department of Health.
Provide supervision to interns and volunteers working in the food pantries, as necessary.
Provide direction on distribution of food product to program staff.
Attend community meetings to promote the NOLP program and encourage client referrals
Participate in events that promote gain of knowledge to support good health outcomes for NOLPs clients.
Assist with the completion of monthly reports.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED equivalent required. Experience working with vendors and food purchasing preferred; documented completion of coursework in food nutrition and prior experience in community nutrition and quality control preferred.
Bachelors degree in health education with an emphasis in nutrition preferred. Previous experience in HIV social services and nutritional resources in L.A. County preferred. Fluent in Spanish language preferred and ability to present material in Spanish language and translate written material also preferred.
Knowledge of:
Food safety, basic nutrition science and terminology, word processing, database operations, spreadsheets, PowerPoint and internet searches, i.e., writing blogs for webpages.
Ability to:
Develop workshop curricula, factsheets and health education materials. Conduct basic nutrition science research for the development of nutrition education materials. Communicate effectively with a diverse population. Identify and update community resources; operate standard office equipment including Microsoft Office (Word, Excel, PowerPoint); and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 50 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. Position will require local travel to NOLPs food pantry locations.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
To Apply:
Visit our website at www.aplahealth.org to apply or click the link below:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=72493&clientkey=A5559163F67395E0A2585D2135F98806
Job Summary
JOB PURPOSE AND SUMMARY
The Disease Intervention Specialist (DIS) is responsible for conducting all aspects of STI investigations under the direction of the STI HIV Prevention Program Manager (PM). Work includes disease counseling and individualized education, referrals for additional care such as testing and treatment, partner elicitation and notification, and related administrative services to support the program as well as assisting with other department staff in conducting case investigations. The DIS is a non-licensed public health professional with applied expertise in client-centered interviews, collection of enhanced surveillance and community assessment data, partner services to include contract tracing; field investigation and other field-based activities including specimen collection, directly observed therapy, community outreach, collaboration with medical providers, and navigation of health care systems to ensure patient evaluation and treatment. Relevant program areas can include HIV, STD/STI, TB, and other communicable diseases, outbreak investigation and emergency preparedness and response, as well as Harm Reduction Syringe Services.
Qualifications
Education and Experience:
High school diploma or GED equivalent and two (2) years of experience, training, or applicable community experience in counseling or health outreach.
Must have or be able to obtain Washington State Medical Assistant - Phlebotomist certification within first year of hire.
Some positions may require oral and written fluency in both English and the language of the community being served.
Any satisfactory combination of education, experience and training which ensures the ability to perform the work will be considered.
Knowledge of: Principles, policies, procedures, methods, and techniques specific to infectious disease control, prevention, and public health; principles and practices of field investigation; interviewing and motivational counseling techniques and principles; confidentiality guidelines; communicable disease etiology, manifestations, progression, diagnosis, and treatment; medical and drug terminology; laboratory testing procedures; lab report analysis for infectious diseases; epidemiology, contact investigation, tracing, and notification of communicable diseases; all types of sexually transmitted diseases, particularly reportable sexually transmitted diseases: Harm reduction principles; their health effects, methods of transmission, prevention, treatment, and effect on families and social institutions; availability of community resources and methods to ensure that patients are linked to care; record keeping procedures and basic statistical methods; personal safety techniques.
Ability to: Establish and maintain effective working relationships with staff, clients, and the public; communicate effectively, both orally and in writing; work independently; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs;
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.241 $22.25 - $29.06- per hour
Dec 14, 2022
Full time
Job Summary
JOB PURPOSE AND SUMMARY
The Disease Intervention Specialist (DIS) is responsible for conducting all aspects of STI investigations under the direction of the STI HIV Prevention Program Manager (PM). Work includes disease counseling and individualized education, referrals for additional care such as testing and treatment, partner elicitation and notification, and related administrative services to support the program as well as assisting with other department staff in conducting case investigations. The DIS is a non-licensed public health professional with applied expertise in client-centered interviews, collection of enhanced surveillance and community assessment data, partner services to include contract tracing; field investigation and other field-based activities including specimen collection, directly observed therapy, community outreach, collaboration with medical providers, and navigation of health care systems to ensure patient evaluation and treatment. Relevant program areas can include HIV, STD/STI, TB, and other communicable diseases, outbreak investigation and emergency preparedness and response, as well as Harm Reduction Syringe Services.
Qualifications
Education and Experience:
High school diploma or GED equivalent and two (2) years of experience, training, or applicable community experience in counseling or health outreach.
Must have or be able to obtain Washington State Medical Assistant - Phlebotomist certification within first year of hire.
Some positions may require oral and written fluency in both English and the language of the community being served.
Any satisfactory combination of education, experience and training which ensures the ability to perform the work will be considered.
Knowledge of: Principles, policies, procedures, methods, and techniques specific to infectious disease control, prevention, and public health; principles and practices of field investigation; interviewing and motivational counseling techniques and principles; confidentiality guidelines; communicable disease etiology, manifestations, progression, diagnosis, and treatment; medical and drug terminology; laboratory testing procedures; lab report analysis for infectious diseases; epidemiology, contact investigation, tracing, and notification of communicable diseases; all types of sexually transmitted diseases, particularly reportable sexually transmitted diseases: Harm reduction principles; their health effects, methods of transmission, prevention, treatment, and effect on families and social institutions; availability of community resources and methods to ensure that patients are linked to care; record keeping procedures and basic statistical methods; personal safety techniques.
Ability to: Establish and maintain effective working relationships with staff, clients, and the public; communicate effectively, both orally and in writing; work independently; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs;
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.241 $22.25 - $29.06- per hour
Do you embrace and support all paths to recovery from abstinence to safer using? The Substance Use Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction.
The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education.
The Substance Use Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Substance Use Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Substance Use Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death.
This position requires access to a vehicle and insurance. This position requires field work 4 days per week with one day per week of administrative or office-based work.
The salary range for this role is $45,000 to $53,000. This position is eligible for a sign-on bonus of $2,000. Successfully hired candidates are given half of the bonus at the start of work, and the other half after the successful completion of the probationary period (90 days). Sign-on bonuses are considered taxable income.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate
Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services
Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers
Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips
Support and advocate for clients to self-determine appropriate treatment options
Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services
Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement
Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy
Coordinate other related initiatives that support the CHH collaborative and the project
Complete funder mandated reports as necessary; document daily activities as related to the project
Attend regular trainings on harm reduction and related policy and advocacy issues
Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
Preferred Qualifications
Bachelor’s degree
2 or more years substance use/harm reduction case management and/or counseling experience
LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates).
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
The ability to provide client support through home visits across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None
WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.
Dec 09, 2022
Full time
Do you embrace and support all paths to recovery from abstinence to safer using? The Substance Use Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction.
The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education.
The Substance Use Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Substance Use Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Substance Use Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death.
This position requires access to a vehicle and insurance. This position requires field work 4 days per week with one day per week of administrative or office-based work.
The salary range for this role is $45,000 to $53,000. This position is eligible for a sign-on bonus of $2,000. Successfully hired candidates are given half of the bonus at the start of work, and the other half after the successful completion of the probationary period (90 days). Sign-on bonuses are considered taxable income.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate
Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services
Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers
Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips
Support and advocate for clients to self-determine appropriate treatment options
Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services
Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement
Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy
Coordinate other related initiatives that support the CHH collaborative and the project
Complete funder mandated reports as necessary; document daily activities as related to the project
Attend regular trainings on harm reduction and related policy and advocacy issues
Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
Preferred Qualifications
Bachelor’s degree
2 or more years substance use/harm reduction case management and/or counseling experience
LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates).
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
The ability to provide client support through home visits across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None
WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.
Do you embrace and support all paths to recovery from abstinence to safer using? The Substance Use Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction.
The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education.
The Substance Use Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Substance Use Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Substance Use Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death.
This position requires access to a vehicle and insurance. This position requires field work 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. This position is eligible for a sign-on bonus of $2,000. Successfully hired candidates are given half of the bonus at the start of work, and the other half after the successful completion of the probationary period (90 days). Sign-on bonuses are considered taxable income. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate
Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services
Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers
Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips
Support and advocate for clients to self-determine appropriate treatment options
Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services
Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement
Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy
Coordinate other related initiatives that support the CHH collaborative and the project
Complete funder mandated reports as necessary; document daily activities as related to the project
Attend regular trainings on harm reduction and related policy and advocacy issues
Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
Preferred Qualifications
Bachelor’s degree
2 or more years substance use/harm reduction case management and/or counseling experience
LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates).
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
The ability to provide client support through home visits across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.
Nov 08, 2022
Full time
Do you embrace and support all paths to recovery from abstinence to safer using? The Substance Use Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction.
The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education.
The Substance Use Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Substance Use Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Substance Use Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death.
This position requires access to a vehicle and insurance. This position requires field work 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. This position is eligible for a sign-on bonus of $2,000. Successfully hired candidates are given half of the bonus at the start of work, and the other half after the successful completion of the probationary period (90 days). Sign-on bonuses are considered taxable income. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate
Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services
Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers
Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips
Support and advocate for clients to self-determine appropriate treatment options
Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services
Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement
Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy
Coordinate other related initiatives that support the CHH collaborative and the project
Complete funder mandated reports as necessary; document daily activities as related to the project
Attend regular trainings on harm reduction and related policy and advocacy issues
Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
Preferred Qualifications
Bachelor’s degree
2 or more years substance use/harm reduction case management and/or counseling experience
LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates).
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
The ability to provide client support through home visits across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.
Do you embrace and support all paths to recovery from abstinence to safer using? The Harm Reduction Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction.
The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education.
The Harm Reduction Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Harm Reduction Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Harm Reduction Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death.
This position requires access to a vehicle and insurance. This position requires fieldwork 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate
Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services
Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers
Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips
Support and advocate for clients to self-determine appropriate treatment options
Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services
Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement
Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy
Coordinate other related initiatives that support the CHH collaborative and the project
Complete funder mandated reports as necessary; document daily activities as related to the project
Attend regular trainings on harm reduction and related policy and advocacy issues
Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
Preferred Qualifications
Bachelor’s degree
2 or more years substance use/harm reduction case management and/or counseling experience
LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates).
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
The ability to provide client support through home visits across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.
Nov 03, 2022
Full time
Do you embrace and support all paths to recovery from abstinence to safer using? The Harm Reduction Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction.
The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education.
The Harm Reduction Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Harm Reduction Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Harm Reduction Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death.
This position requires access to a vehicle and insurance. This position requires fieldwork 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate
Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services
Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers
Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips
Support and advocate for clients to self-determine appropriate treatment options
Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services
Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement
Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy
Coordinate other related initiatives that support the CHH collaborative and the project
Complete funder mandated reports as necessary; document daily activities as related to the project
Attend regular trainings on harm reduction and related policy and advocacy issues
Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
Preferred Qualifications
Bachelor’s degree
2 or more years substance use/harm reduction case management and/or counseling experience
LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates).
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
The ability to provide client support through home visits across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.
Do you embrace and support all paths to recovery from abstinence to safer using? The Harm Reduction Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction.
The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education.
The Harm Reduction Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Harm Reduction Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Harm Reduction Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death.
This position requires access to a vehicle and insurance. This position requires fieldwork 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate
Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services
Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers
Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips
Support and advocate for clients to self-determine appropriate treatment options
Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services
Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement
Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy
Coordinate other related initiatives that support the CHH collaborative and the project
Complete funder mandated reports as necessary; document daily activities as related to the project
Attend regular trainings on harm reduction and related policy and advocacy issues
Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
Preferred Qualifications
Bachelor’s degree
2 or more years substance use/harm reduction case management and/or counseling experience
LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates).
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
The ability to provide client support through home visits across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.
Sep 26, 2022
Full time
Do you embrace and support all paths to recovery from abstinence to safer using? The Harm Reduction Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction.
The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education.
The Harm Reduction Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Harm Reduction Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Harm Reduction Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death.
This position requires access to a vehicle and insurance. This position requires fieldwork 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate
Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services
Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers
Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips
Support and advocate for clients to self-determine appropriate treatment options
Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services
Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement
Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy
Coordinate other related initiatives that support the CHH collaborative and the project
Complete funder mandated reports as necessary; document daily activities as related to the project
Attend regular trainings on harm reduction and related policy and advocacy issues
Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
Preferred Qualifications
Bachelor’s degree
2 or more years substance use/harm reduction case management and/or counseling experience
LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates).
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
The ability to provide client support through home visits across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.
The Director of Program Development leads a team that provides multiple services on behalf of a complex programs portfolio related to grant seeking, reporting, fiscal management, contract management, program implementation, and strategic planning. The Director oversees program development services across AIDS Foundation Chicago’s (AFC’s) core program and policy departments including HIV Care, Housing, and Prevention. Program Development serves as a liaison between the policy, program, business development, evaluation, and finance departments to ensure accurate and timely submission of all public and private grant applications and reports for AFC’s policy and program departments, and the Center for Housing and Health (CHH). The Director provides expert guidance to AFC and CHH policy and program teams concerning program design, compliance with contractual and statutory requirements, and has major responsibility for the review of the overall quality of required funder submissions.
The salary range for this role is $71,300 to $83,900. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Grant Seeking
Collaborate with programmatic team to design new and strengthen existing programs based on emerging best practices in the field
Identify prospective private and public grant opportunities that can sustain or strategically expand AFC’s programs and services
Oversee and support the preparation and timely submission of grant applications
Oversee application processes with final review of narrative and other application pieces prior to submission when appropriate
Lead communication and coordination between Program Development and AFC’s development staff to ensure coordination of fundraising efforts
Maintain knowledge base regarding HIV housing, homeless, HIV care and HIV prevention best practices and ensure proposals are informed by community need and AFC service capacity
Reporting
Oversee reporting processes and ensure that all required reports are submitted accurately and on time
Support report preparation and review final reports prior to submission, including narrative, data, and financial components, as appropriate
Support team members’ ongoing coordination efforts with programs and data services teams to ensure programmatic data collection is in alignment with required funder reports
Fiscal Management
Develop and/or review budgets for proposals prior to submission to Finance
Provide guidance and support to Program Development team members with budget development
Attend and provide input to regular program expenditure review meetings
Recommend complex and interdepartmental budget changes based upon program activities
Set and monitor Program Development team budget
Contract Management
Provide oversight regarding Program Development implementation of policies and procedures
Review scopes of service for partner agencies
Provide expert guidance to AFC programs’ teams concerning compliance with contractual and statutory requirements
Support contract / grant agreement execution process
Program Implementation
Support initial program implementation; attend meetings as appropriate
Provide guidance and support to PD team members
Assist in the development of programmatic quality management indicators
Support and/or lead program implementation projects relevant to Program Development
Team Leadership/Strategic Planning/Supervision
Serve on internal and external committees, including cross-departmental work groups
Lead the development and achievement of team goals and related strategic plan items
Lead development of and support compliance with Program Development policies and procedures
Supervise Program Development Manager and Specialists, providing guidance related to grant seeking, reporting, fiscal management, contract management, program implementation, and strategic planning
Ensure Program Development team members remain informed regarding emergent best practices in the field
Train Program Development team on departmental policies and procedures
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect the organization's value and manage risk by keeping information confidential
Complete special projects as assigned by the Senior Director of Shared Services and the Chief Programs Officer
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
Program Development Manager (1)
Program Development Specialist (2)
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
Bachelor’s degree and 7 or more years of relevant experience AND 1 year of direct or indirect supervision of others
PLUS 2 years’ experience using intermediate Microsoft Office functionality (for example, Excel, Word, Outlook)
PLUS 2 years’ experience using Web-based applications (i.e., Grants.gov, esnaps.gov)
PLUS 2 years’ experience working within the homeless services and/or HIV housing fields
Preferred Qualifications
Master’s degree in Public Health, Social Sciences, Social Work or related field and 3 or more years of relevant experience
3 or more years’ experience creating grant proposals and reports
3 or more years’ experience developing budgets for grant proposal
2 or more years of supervisory experience
KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of HIV infection and related chronic diseases.
The ability to train, coach, and develop employees
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications
The ability to work across organizational and functional boundaries to achieve Agency goals
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, co-workers, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands are representative of those found in a general office environment
WORK ENVIRONMENT
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Sep 15, 2022
Full time
The Director of Program Development leads a team that provides multiple services on behalf of a complex programs portfolio related to grant seeking, reporting, fiscal management, contract management, program implementation, and strategic planning. The Director oversees program development services across AIDS Foundation Chicago’s (AFC’s) core program and policy departments including HIV Care, Housing, and Prevention. Program Development serves as a liaison between the policy, program, business development, evaluation, and finance departments to ensure accurate and timely submission of all public and private grant applications and reports for AFC’s policy and program departments, and the Center for Housing and Health (CHH). The Director provides expert guidance to AFC and CHH policy and program teams concerning program design, compliance with contractual and statutory requirements, and has major responsibility for the review of the overall quality of required funder submissions.
The salary range for this role is $71,300 to $83,900. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Grant Seeking
Collaborate with programmatic team to design new and strengthen existing programs based on emerging best practices in the field
Identify prospective private and public grant opportunities that can sustain or strategically expand AFC’s programs and services
Oversee and support the preparation and timely submission of grant applications
Oversee application processes with final review of narrative and other application pieces prior to submission when appropriate
Lead communication and coordination between Program Development and AFC’s development staff to ensure coordination of fundraising efforts
Maintain knowledge base regarding HIV housing, homeless, HIV care and HIV prevention best practices and ensure proposals are informed by community need and AFC service capacity
Reporting
Oversee reporting processes and ensure that all required reports are submitted accurately and on time
Support report preparation and review final reports prior to submission, including narrative, data, and financial components, as appropriate
Support team members’ ongoing coordination efforts with programs and data services teams to ensure programmatic data collection is in alignment with required funder reports
Fiscal Management
Develop and/or review budgets for proposals prior to submission to Finance
Provide guidance and support to Program Development team members with budget development
Attend and provide input to regular program expenditure review meetings
Recommend complex and interdepartmental budget changes based upon program activities
Set and monitor Program Development team budget
Contract Management
Provide oversight regarding Program Development implementation of policies and procedures
Review scopes of service for partner agencies
Provide expert guidance to AFC programs’ teams concerning compliance with contractual and statutory requirements
Support contract / grant agreement execution process
Program Implementation
Support initial program implementation; attend meetings as appropriate
Provide guidance and support to PD team members
Assist in the development of programmatic quality management indicators
Support and/or lead program implementation projects relevant to Program Development
Team Leadership/Strategic Planning/Supervision
Serve on internal and external committees, including cross-departmental work groups
Lead the development and achievement of team goals and related strategic plan items
Lead development of and support compliance with Program Development policies and procedures
Supervise Program Development Manager and Specialists, providing guidance related to grant seeking, reporting, fiscal management, contract management, program implementation, and strategic planning
Ensure Program Development team members remain informed regarding emergent best practices in the field
Train Program Development team on departmental policies and procedures
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect the organization's value and manage risk by keeping information confidential
Complete special projects as assigned by the Senior Director of Shared Services and the Chief Programs Officer
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
Program Development Manager (1)
Program Development Specialist (2)
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
Bachelor’s degree and 7 or more years of relevant experience AND 1 year of direct or indirect supervision of others
PLUS 2 years’ experience using intermediate Microsoft Office functionality (for example, Excel, Word, Outlook)
PLUS 2 years’ experience using Web-based applications (i.e., Grants.gov, esnaps.gov)
PLUS 2 years’ experience working within the homeless services and/or HIV housing fields
Preferred Qualifications
Master’s degree in Public Health, Social Sciences, Social Work or related field and 3 or more years of relevant experience
3 or more years’ experience creating grant proposals and reports
3 or more years’ experience developing budgets for grant proposal
2 or more years of supervisory experience
KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of HIV infection and related chronic diseases.
The ability to train, coach, and develop employees
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications
The ability to work across organizational and functional boundaries to achieve Agency goals
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, co-workers, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands are representative of those found in a general office environment
WORK ENVIRONMENT
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Preferred: Bilingual Spanish/English language skills (reading, writing and speaking).
This is a full-time, permanent, classified position and is represented by a union.
The Oregon Health Authority (OHA), Public Health Division (PHD), HIV, STD and TB section in Portland, OR is recruiting for an CAREAssist Program Assistant to provide administrative and customer support to CAREAssist clients, providers and community-based organizations to ensure timely service, technical assistance and coordination of care services. The CAREAssist program assists HIV+ Oregon residents to improve their health by paying for insurance premiums and prescription/medical services co-pays.
What will you do?
As the CAREAssist Program Assistant , you will work with CAREAssist caseworkers and CAREAssist fiscal operations staff to provide customer service to clients, medical providers, pharmacies, community-based organizations, and other organizations coordinating HIV care and treatment for persons living with HIV. You will provide information on client eligibility; status of program services, status of insurance or medical claims payments; and referrals for testing, case management and other services necessary to ensure access to HIV care and treatment. In addition, you will assess needs and triage calls to appropriate service provider (case worker, fiscal operations, HIV prevention or other resource).
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans . If you are an experienced in providing a high-level customer service and performing office duties, don’t delay! Apply today!
What are we looking for?
Requested Skills
Minimum qualifications : Two years of general clerical experience of which included one years of word processing/data entry OR an associate degree in office technology.
Preference will be given to applicants who can read, write, and speak in Spanish and English.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Experience providing professional, diplomatic customer service to communicate effectively on the phone, in person, and in writing.
Advanced proficiency utilizing computers and data systems.
Experience performing accurate data entry.
Experience using a multi-line switchboard/phone.
Experience maintaining a high level of confidentiality.
Proficient in Word, Excel, Outlook, and database applications.
Experience promoting a culturally competent and diverse work environment.
How to Apply
To review the announcement and apply, please copy and paste on the following link:
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/CAREAssist-Program-Assistant--Office-Specialist-2-_REQ-64302
May 11, 2021
Full time
Preferred: Bilingual Spanish/English language skills (reading, writing and speaking).
This is a full-time, permanent, classified position and is represented by a union.
The Oregon Health Authority (OHA), Public Health Division (PHD), HIV, STD and TB section in Portland, OR is recruiting for an CAREAssist Program Assistant to provide administrative and customer support to CAREAssist clients, providers and community-based organizations to ensure timely service, technical assistance and coordination of care services. The CAREAssist program assists HIV+ Oregon residents to improve their health by paying for insurance premiums and prescription/medical services co-pays.
What will you do?
As the CAREAssist Program Assistant , you will work with CAREAssist caseworkers and CAREAssist fiscal operations staff to provide customer service to clients, medical providers, pharmacies, community-based organizations, and other organizations coordinating HIV care and treatment for persons living with HIV. You will provide information on client eligibility; status of program services, status of insurance or medical claims payments; and referrals for testing, case management and other services necessary to ensure access to HIV care and treatment. In addition, you will assess needs and triage calls to appropriate service provider (case worker, fiscal operations, HIV prevention or other resource).
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans . If you are an experienced in providing a high-level customer service and performing office duties, don’t delay! Apply today!
What are we looking for?
Requested Skills
Minimum qualifications : Two years of general clerical experience of which included one years of word processing/data entry OR an associate degree in office technology.
Preference will be given to applicants who can read, write, and speak in Spanish and English.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Experience providing professional, diplomatic customer service to communicate effectively on the phone, in person, and in writing.
Advanced proficiency utilizing computers and data systems.
Experience performing accurate data entry.
Experience using a multi-line switchboard/phone.
Experience maintaining a high level of confidentiality.
Proficient in Word, Excel, Outlook, and database applications.
Experience promoting a culturally competent and diverse work environment.
How to Apply
To review the announcement and apply, please copy and paste on the following link:
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/CAREAssist-Program-Assistant--Office-Specialist-2-_REQ-64302