Program Coordinator

  • Generation Hope
  • Apr 12, 2022
Full time Bilingual Entry Level Equity Nonprofit-Social Services Other

Job Description

Job Title: Program Coordinator

Reports to: Early Childhood Manager

Job Status: Full time (40 hours/week)

Salary Range: $55,000 - $64,999

Application Deadline: May 16, 2022

Starting: July 5, 2022

About Generation Hope:

Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided over $1 million in tuition

assistance, supported 275 teen parents in college, celebrated more than 100 degrees earned through our program, and built relationships with 20+ two and four-year institutions around the DC Metro region as well as other institutions across the country. For more information, please visit:

We are one of the “best non-profits in the region.” Read below to learn why.

By joining our team, you will be working for an organization named "one of the best nonprofits in the Washington, DC region" by the Catalogue for Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team. In this role, you will have the opportunity to support teen parents and their children in our innovative Scholar and Next Generation Academy programs, helping two generations thrive through education.

Primary Responsibilities:

Case Management and Program Support

●Support a caseload of 8-12 Generation Hope Scholars, who are all teen parents in college, in the Scholar program, providing holistic case management including, but not limited to:

o Academic planning

o Assistance with navigating the college system, such as financial aid and transferring to a 4-year school

o Making referrals for Scholars and assisting them in accessing government and

community services

o Providing emotional support

● Support a caseload of 5-8 Generation Hope Scholar families in our early childhood program, Next Generation Academy, providing holistic case management to both teen parents and their children including, but not limited to:

o Monthly parenting-focused home visits utilizing provided curriculum

o Academic planning

o Assistance with navigating the college system, such as financial aid and transferring to a 4-year school

o Making referrals for Scholars and assisting them in accessing government and

community services

o Providing emotional support

o Helping Scholars access needed resources for their children

o Providing assistance in ensuring that children are receiving high-quality early childhood education

● Ensure our Scholars receive consistent and supportive mentoring through our robus mentoring program by supervising the mentoring relationships within your caseload, including addressing areas of conflict or challenge among Scholars and their mentors (i.e. Sponsors) in a productive, sensitive way that maintains and improves the Scholar/Sponsor relationship

● Work directly with groups of mentors in our Next Generation Academy (i.e. Resource Families) to help Scholars and their children access needed resources and supports that will help them thrive

● Maintain accurate program records through program database (as well as hard copy) to ensure thorough program evaluation

● Assist with organizing and planning various program events, such as field trips, social events, and trainings


● Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies

● Other duties as assigned


● Bachelor’s degree

● At least 1 year experience working with youth

● At least 2 years experience working with young children and/or their parents, preferably in a setting focusing on early literacy

● Experience with data entry

● Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope.

● Ability to make people feel comfortable and create rapport

● Fantastic customer service ethic and high expectations for quality

● Excellent office and computer skills. Proficiency in Microsoft Office is required.

● Able to establish and maintain cooperative professional relationships with colleagues, donors, volunteers and the public

● Willingness to adjust hours to accommodate the needs and schedules of Scholars and their children, and must be available for special events and trainings, which may occur on evenings and weekends

● Access to a vehicle to get to sites around the D.C. metro area on a regular basis

● Bilingual Spanish/English strongly preferred

● Counseling and/or case management experience a plus

● Experience facilitating or co-leading workshops/trainings a plus

● Personal and professional commitment to understanding and dismantling systemic and institutional racism


Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information about the benefits of working at Generation Hope can be found at

To apply, please complete the online application here: Please do not call.

Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.


$45,000 - $50,000