Sustaining Engineer III

  • Nanostring
  • Jun 02, 2022
Full time Systems Engineer R&D Engineer Testing Engineer Engineering

Job Description

Who We Are: 

NanoString Technologies (NASDAQ: NSTG) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections.  Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process.  We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.   

Our purpose is to Map the Universe of Biology.   We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life.  We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition.  In addition to a pioneering spirit, we value:  Grit.  Authenticity.  Ambition.  Ingenuity.  Customers.  Join our team! 

Job Summary:

The Sustaining Engineer works closely with a cross functional team in improving the NanoString instrument and consumable products. The Sustaining Engineer is responsible for addressing product hardware issues by carrying out engineering and process changes as well as supporting other engineers in research and manufacturing. Key to the role will be a self-motivated and hands-on approach to collaboration, the timely and appropriate response to urgent matters, and the ability to apply sound judgment to problem resolution. The engineer is a product owner managing critical issues, identifying options, making proposals and gathering cross-company approvals and executing the changes to the operations pipeline.

Essential Functions:

  • Design critical components and subsystems to improve product performance and reliability
  • Assess the risk of engineering changes and mitigate risks through design
  • Create and perform verification activities including testing and analysis
  • Create engineering change orders (ECOs), including supporting documentation, CAD, and engineering drawings
  • Support and execute process improvements, lean activities, and team initiatives.
  • Manage CAPAs, NCRs, deviations, and other quality events relating to ECO activity in collaboration with the Quality team
  • Support external suppliers’ product end of life (EOL) cycles, redesigns, and other life cycle management activities
  • Participate in the optimization of product sourcing options, component and build costs, and manufacturing strategies
  • Lead efforts to address and resolve sustaining engineering issues with internal and external customers, including root cause analysis
  • Participate in evaluating new suppliers and contract manufacturers. Lead strategies for continuous cost and quality improvement programs
  • Proactively support company growth and improvement efforts. Lead and implement first article inspections and quality tests.



  • B.S and/or M.S. in Electrical Engineering, Mechanical Engineering, or related field 
  • 7+ years of experience working in product development, sustaining, or manufacturing engineering, preferably in the medical device industry 
  • Specialized and expert skills working with SolidWorks CAD software and Product Data Management (PDM) systems or equivalent 
  • Command and fluency in GD&T and tolerance analysis 
  • Experience working within an enterprise document control system and administration 
  • Experience with statistical analysis of complex data sets and design of experiments (DOE) 
  • A practical aptitude for hands-on work with a variety of the following systems: electromechanical, optics, fluidics 
  • Knowledge of fabrication techniques including plastics molding and microfluidics 
  • Knowledge of quality control principles, business processes, management systems and common software applications 
  • Experience and understanding of Supply Chain and Quality processes 
  • Excellent communication skills, ability to clarify issues and reach consensus with an audience 
  • Ability to listen and understand customers’ and others’ issues and concerns, both technical and operational 
  • Ability to set goals for the team and achieve scheduled deadlines 
  • Ability to work independently and collaboratively 
  • Demonstrated analytical and creative problem solving skills in a complex environment

NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.

COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.


If you require assistance or accommodation when applying for open positions please contact