Retail Operations Manager in Training-$1500 Sign on Bonus!

  • Nouria Energy Corp
  • Burlington Mass
  • Apr 01, 2023
Full time Assistant Manager

Job Description

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country

If you have a good attitude, like working with people. Are willing to work in a fast paced and challenging team-based environment you have come to the right place. Nouria Energy is committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.

GENERAL SUMMARY

The Assistant Store Manager is responsible for assisting the Store Manager in overseeing the daily operation of the store. They are responsible for mentoring team members to provide fast and friendly service and ensure every customer receives a great shopping experience.

Requirements:

  • Maintain a courteous, friendly attitude
  • Stock, re-stock inventory merchandise throughout facility
  • Check in vendor deliveries
  • Must have minimum of one year retail experience.
  • Must have general computer knowledge.
  • Complete required paperwork including shift report, gas reconciliation, cigarette counts, etc.
  • Assist in training
  • Assist Store Manager as needed.

Additional Info:

  • Must be able to read, write and operate electronic equipment and sales transactions.
  • Must have good communication skills
  • Must be able to follow instructions
  • Must be able to stand at all times
  • Must be able to kneel, lift and bend up to 25 (twenty-five) pounds.
  • Required to work any shift within operational hours of the store and weekends.
  • Must be 18 years of age
  • Must have own reliable transportation and a valid driver’s license

PHYSICAL REQUIREMENTS:

  • Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
  • Performs other related duties as required
  • Must be able to lift up to 50 pounds at times
  • Must be able to traverse and access all areas of the store
  • Prolonged periods sitting at a desk and working on a computer
  • Prolonged periods of standing and working at a cash register

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Occupations

Store-Branch Management

URL

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country

GENERAL SUMMARY

The management trainee's primary responsibility is to participate in training experiences, learn new skills, and to demonstrate increasing proficiency and expertise with managerial responsibilities. The management trainee program will prepare the trainee for decisions s/he will be making, and the actions s/he will be taking in the areas of people management, operations management, and merchandising management when s/he assumes the role of store manager.  The MIT assists Store Manager in all aspects of daily shift management by performing the following duties. 

PRINCIPLE DUTIES AND RESPONSBILITIES:

  • Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising. 
  • Maintains both individual and shift sales.
  • Provides daily shift floor coverage.
  • Trains Sales Associates.
  • Supervises POS.
  • Provides security & loss prevention in store.
  • Maintains company standards regarding personal and store sales/performance metrics.
  • Stock shelves and refrigerated coolers
  • Assist manager in minimizing the loss of cash and inventory and operating within assigned shrink targets.
  • Learn and ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation
  • Shadow manager in day to day operations

Customer Service

  • Provide the best customer experience to every customer
  • Greet every customer with a smile and sincere greeting
  • Suggest possible purchases to the customers and promote specials
  • Assume full responsibility for the execution of Nouria’s customer service program at the site level

Safety & Station Appearance

  • Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
  • Assure all environmental and hazardous material regulations are strictly enforced
  • Maintain safety and security of the store and document any accidents or incidents that occur
  • Manage the maintenance of the customer environment inside and around the perimeter of the store
  • Operate all assigned equipment safely and efficiently
  • support implementation of the Nouria Safety and Health program
  • Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
  • Complete the new employee safety orientation procedure with all new or transferred employees working at the store
  • Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
  • Encourage employees to report unsafe conditions or work practices and initiate corrective action
  • Promote a quick return to work for employees under your supervision

QUALIFICATIONS:

  • 1 year of supervisory experience in convenience store, retail, fast food, or restaurant operations
  • Ability to effectively perform in a fast-paced work environment
  • Have strong leadership and interpersonal skills
  • Be self-motivated, resourceful, creative, organized
  • Must have an outgoing personality and approachable demeanor
  • Ability to communicate effectively with all levels of the organization
  • Must be able to provide any level of coverage if needed, including nights, weekends, and/or holidays
  • Ability to bend down, stoop low, and also stand for at least 8 hours
  • Ability to properly lift, pull and/or push up to 30 lbs.
  • Successful completion of certification testing as needed
  • An understanding of the importance of customer service and a commitment to delivering superior customer experiences is a must
  • MS Outlook, Word, and Excel skills
  • Excellent communication skills are essential

PHYSICAL REQUIREMENTS:

  • Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
  • Performs other related duties as required
  • Must be able to lift up to 30 pounds at times
  • Must be able to traverse and access all areas of the store
  • Prolonged periods sitting at a desk and working on a computer
  • Prolonged periods of standing and working at a cash register

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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