Eastern Florida State College
Eastern Florida State College is currently seeking applications for the full-time position of Student Records Specialist on the Cocoa Campus in Cocoa, Florida.
The Student Records Specialist will process a variety of complex student records related to grades, withdrawals, enrollment verification, college transcripts, and student record updates with a focus on critical thinking, strict attention to detail and accurate data entry. This position will also provide superior customer service when answering phones and emails. In addition, the Student Records Specialist will perform ongoing student record maintenance and record audits to ensure accuracy, integrity and compliance with applicable federal and state laws and regulations, accreditor standards and College policies and procedures.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associates degree from a regionally accredited institution.
Minimum of two years of records maintenance experience, preferably in an educational institution.
Strong computer skills, proficiency with Microsoft Word, Excel, Outlook.
Proficiency with database reporting tools, video-conferencing and scanning software preferred.
Practical knowledge and skills in using a software platform (i.e., Banner, PeopleSoft, etc.) designed to manage student data within an educational institution preferred.
Possess strong interpersonal, organizational and time management skills with the ability to simultaneously manage multiple projects in an ever-changing environment while consistently meeting critical deadlines.
Works well under pressure - forward thinking, student-centered and solution-oriented.
Exercise adaptability to handle changes in procedures, policies, organizational structures, and emerging issues.
Demonstrate excellent attention to detail and accuracy, sound problem-solving skills, flexibility and the ability to manage ambiguity and uncertainty, using knowledge and logic to resolve issues and respond to complex requests.
Valid Florida Motor Vehicle Operator’s license required.
A review of Social Media activity will be part of the candidate evaluation process.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate both orally and in writing.
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to access, input and retrieve information and/or data from a computer.
Works inside in an office environment.
The annual salary is $32,565.67 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from September 23, 2026, through October 7, 2026 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Eastern Florida State College is currently seeking applications for the full-time position of Student Records Specialist on the Cocoa Campus in Cocoa, Florida.
The Student Records Specialist will process a variety of complex student records related to grades, withdrawals, enrollment verification, college transcripts, and student record updates with a focus on critical thinking, strict attention to detail and accurate data entry. This position will also provide superior customer service when answering phones and emails. In addition, the Student Records Specialist will perform ongoing student record maintenance and record audits to ensure accuracy, integrity and compliance with applicable federal and state laws and regulations, accreditor standards and College policies and procedures.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associates degree from a regionally accredited institution.
Minimum of two years of records maintenance experience, preferably in an educational institution.
Strong computer skills, proficiency with Microsoft Word, Excel, Outlook.
Proficiency with database reporting tools, video-conferencing and scanning software preferred.
Practical knowledge and skills in using a software platform (i.e., Banner, PeopleSoft, etc.) designed to manage student data within an educational institution preferred.
Possess strong interpersonal, organizational and time management skills with the ability to simultaneously manage multiple projects in an ever-changing environment while consistently meeting critical deadlines.
Works well under pressure - forward thinking, student-centered and solution-oriented.
Exercise adaptability to handle changes in procedures, policies, organizational structures, and emerging issues.
Demonstrate excellent attention to detail and accuracy, sound problem-solving skills, flexibility and the ability to manage ambiguity and uncertainty, using knowledge and logic to resolve issues and respond to complex requests.
Valid Florida Motor Vehicle Operator’s license required.
A review of Social Media activity will be part of the candidate evaluation process.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate both orally and in writing.
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to access, input and retrieve information and/or data from a computer.
Works inside in an office environment.
The annual salary is $32,565.67 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from September 23, 2026, through October 7, 2026 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Multnomah County Dept. of Community Justice
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$48.04 - $59.07 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
September 29, 2026
The Opportunity:
THIS WORK MATTERS!
Are you looking to join a team of professionals working as the primary liaisons between IT, government agencies, vendors and the Department of Community Justice (DCJ)? The Business Applications and Technology (BAT) team in DCJ may be just what you are looking for.
The Business Analyst Senior acts as a liaison and system administrator between IT, clients, vendors, the state and DCJ. They coordinate the training, implementation, use, and modification of department-specific and state information systems. They analyze business processes to ensure the information system supports data collection, tracking, reporting, and compliance. They partner with department and state leaders to integrate information systems to improve safety, accountability, service, and quality.
The BAT team coordinates the major information systems within DCJ, including:
Development
Installation
Implementation Use
Training
Modification
Integration
As a Business Analyst Senior you will strategically partner with DCJ leaders in the role of business process owner, working with customers to integrate information systems as a tool in driving and sustaining safety, financial accountability, service quality and quality improvement in DCJ.
Come Find Your Why? (video)
The Department of Community Justice is looking for Business Analysts who can demonstrate expertise in the following areas:
Analysis and Evaluation:
Conduct extensive internal and industry/market assessments to identify opportunities to re-purpose, build, or buy technology solutions. Recommend solutions to leadership and stakeholders that consistently include clear articulation of the business value to the department, County, and external partners as well as a keen assessment of the solution compatibility with department and County high-level technical road map and priorities.
Ability to understand a variety of computer information technologies, automated tools, and technology solutions, tools and processes, including data collection, entry and reporting. Provide consultation and analysis of data from multiple sources utilizing approved IT/state system tools.
Development and Support:
Prototype digital products and features, including new builds and vendor integrations. Design and implement new features and design of DCJ website and DCJ Commons. Explore technical feasibility of new solutions with the development team. Collaborate across department, county teams, and agencies to prioritize features for minimum viable products, manage technology/product pilots, including project schedule, phases and milestones.
Lead cross-functional teams to define, design, build, test and release new software applications, digital products, and website tools. Ensure successful launch of pilot product delivered within expected budget and timeline. Routinely conducts end user testing and training and ensures to gather qualitative and quantitative measurements to guide ongoing product improvement and development priorities.
Represent DCJ’s vision and priorities to IT/Vendors/State systems as product owner to enhance non- enterprise systems used by department staff.
Provides and removes DCJ staff access to mission critical apps, to ensure ongoing operations and in compliance with security policies.
Advanced configuration, administration, and template development for in-house apps.
Documentation:
Performs requirements analysis and designs the business logic and presentation components of software development. Documents and maintains all requirements and workflow for business processes within DCJ. Provide robust documentation to support on-going product maintenance and expansion of new solutions. Generate routine reports and data requests and other communications to staff, leadership, and external partners to maintain awareness of and engagement in new technical solutions.
Testing and Training:
Craft test scripts to ensure comprehensive QA of new solutions before product launch. Coordinate QA testing of new application and/or feature enhancements with vendors, other IT staff and business analysts and end users.
The ability to utilize IT systems to view, update and add user stories. Troubleshoot problems and provide technical assistance and training to users. Create and maintain testing documentation utilizing IT systems to view, update and add user stories that are in an Agile format.
Data Integrity:
Develop Quality Assurance processes, queries, and reports to monitor consistency in application utilization; and review reports to identify data problems for correction.
Identify Active Directory groups to manage security access to applications.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Three (3) years professional level evaluative, analytical, and/or planning experience in enterprise software.
Bachelor's degree or equivalent practical experience.
Required Knowledge, Skills, and Abilities (KSA) - Working knowledge of criminal justice profession, included but not limited to: Knowledge of adult &/or juvenile criminal justice system requirements, current issues and business practices and processes (for example: LEDS, CJIS, SWIS, DOC, JJIS, or like systems)
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Familiarity with data modeling and/or database design
Familiarity with the interface between public safety workflow and information technology.
High level of Familiarity with Google Workspace and Microsoft Office.
Familiarity with professional applications of Artificial Intelligence.
Ability to facilitate group sessions and trainings.
Valid driver's license.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Please be sure to provide all the required materials below in your application submission:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
An evaluation of application materials to identify the most qualified candidates
KSA evaluation/assessment
Consideration of top candidates/Interviews
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment
Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Represented
FLSA: Non-Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Mead Building @ 421 SW 5th Ave., Portland OR 97204
Telework: Telework is subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision)
Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages)
Generous paid leave (vacation, holidays, sick, parental, military, etc...)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Free annual Trimet bus pass
Alternative wellness resources
Public Service Loan Forgiveness (PSLF)
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$48.04 - $59.07 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
September 29, 2026
The Opportunity:
THIS WORK MATTERS!
Are you looking to join a team of professionals working as the primary liaisons between IT, government agencies, vendors and the Department of Community Justice (DCJ)? The Business Applications and Technology (BAT) team in DCJ may be just what you are looking for.
The Business Analyst Senior acts as a liaison and system administrator between IT, clients, vendors, the state and DCJ. They coordinate the training, implementation, use, and modification of department-specific and state information systems. They analyze business processes to ensure the information system supports data collection, tracking, reporting, and compliance. They partner with department and state leaders to integrate information systems to improve safety, accountability, service, and quality.
The BAT team coordinates the major information systems within DCJ, including:
Development
Installation
Implementation Use
Training
Modification
Integration
As a Business Analyst Senior you will strategically partner with DCJ leaders in the role of business process owner, working with customers to integrate information systems as a tool in driving and sustaining safety, financial accountability, service quality and quality improvement in DCJ.
Come Find Your Why? (video)
The Department of Community Justice is looking for Business Analysts who can demonstrate expertise in the following areas:
Analysis and Evaluation:
Conduct extensive internal and industry/market assessments to identify opportunities to re-purpose, build, or buy technology solutions. Recommend solutions to leadership and stakeholders that consistently include clear articulation of the business value to the department, County, and external partners as well as a keen assessment of the solution compatibility with department and County high-level technical road map and priorities.
Ability to understand a variety of computer information technologies, automated tools, and technology solutions, tools and processes, including data collection, entry and reporting. Provide consultation and analysis of data from multiple sources utilizing approved IT/state system tools.
Development and Support:
Prototype digital products and features, including new builds and vendor integrations. Design and implement new features and design of DCJ website and DCJ Commons. Explore technical feasibility of new solutions with the development team. Collaborate across department, county teams, and agencies to prioritize features for minimum viable products, manage technology/product pilots, including project schedule, phases and milestones.
Lead cross-functional teams to define, design, build, test and release new software applications, digital products, and website tools. Ensure successful launch of pilot product delivered within expected budget and timeline. Routinely conducts end user testing and training and ensures to gather qualitative and quantitative measurements to guide ongoing product improvement and development priorities.
Represent DCJ’s vision and priorities to IT/Vendors/State systems as product owner to enhance non- enterprise systems used by department staff.
Provides and removes DCJ staff access to mission critical apps, to ensure ongoing operations and in compliance with security policies.
Advanced configuration, administration, and template development for in-house apps.
Documentation:
Performs requirements analysis and designs the business logic and presentation components of software development. Documents and maintains all requirements and workflow for business processes within DCJ. Provide robust documentation to support on-going product maintenance and expansion of new solutions. Generate routine reports and data requests and other communications to staff, leadership, and external partners to maintain awareness of and engagement in new technical solutions.
Testing and Training:
Craft test scripts to ensure comprehensive QA of new solutions before product launch. Coordinate QA testing of new application and/or feature enhancements with vendors, other IT staff and business analysts and end users.
The ability to utilize IT systems to view, update and add user stories. Troubleshoot problems and provide technical assistance and training to users. Create and maintain testing documentation utilizing IT systems to view, update and add user stories that are in an Agile format.
Data Integrity:
Develop Quality Assurance processes, queries, and reports to monitor consistency in application utilization; and review reports to identify data problems for correction.
Identify Active Directory groups to manage security access to applications.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Three (3) years professional level evaluative, analytical, and/or planning experience in enterprise software.
Bachelor's degree or equivalent practical experience.
Required Knowledge, Skills, and Abilities (KSA) - Working knowledge of criminal justice profession, included but not limited to: Knowledge of adult &/or juvenile criminal justice system requirements, current issues and business practices and processes (for example: LEDS, CJIS, SWIS, DOC, JJIS, or like systems)
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Familiarity with data modeling and/or database design
Familiarity with the interface between public safety workflow and information technology.
High level of Familiarity with Google Workspace and Microsoft Office.
Familiarity with professional applications of Artificial Intelligence.
Ability to facilitate group sessions and trainings.
Valid driver's license.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Please be sure to provide all the required materials below in your application submission:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
An evaluation of application materials to identify the most qualified candidates
KSA evaluation/assessment
Consideration of top candidates/Interviews
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment
Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Represented
FLSA: Non-Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Mead Building @ 421 SW 5th Ave., Portland OR 97204
Telework: Telework is subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision)
Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages)
Generous paid leave (vacation, holidays, sick, parental, military, etc...)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Free annual Trimet bus pass
Alternative wellness resources
Public Service Loan Forgiveness (PSLF)
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Washington State Department of Ecology
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring an Enrollment Support Specialist (Administrative Assistant 2) within the Shorelands & Environmental Assistance Program .
Note: This is a project position that is funded until September 30, 2028. This position may be renewed depending on funding availability.
Location:
Headquarters Office in Lacey, WA .
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is eligible for telework and flexible schedule options.
A minimum of two days per month is required in the office.
You may telework most of your work time with occasional in-person meetings and activities.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by September 16, 2026.
Applications submitted after the date above may not be reviewed unless additional qualified applicants are needed.
Duties
This Enrollment Support Specialist position plays a key role in supporting Washington Conservation Corps (WCC) and advancing Ecology’s mission by ensuring that AmeriCorps members are enrolled, supported, and exited accurately and efficiently. In this role, you will independently manage high-volume administrative processes, maintain federally compliant member records, provide customer service to more than 350 members and staff, and deliver essential logistical and enrollment support to the WCC Section. You will contribute to daily operational continuity, uphold strict data accuracy standards, and serve as a primary resource for member enrollment procedures, file management, service hour reporting, and timekeeping review.
You will also support training, logistics, and administrative operations across the Section—including coordinating meetings, preparing materials, recording minutes, and assisting with major member events such as Orientation training. Your work ensures compliance with AmeriCorps requirements, maintains smooth program operations, and strengthens the WCC’s ability to deliver high-quality service, disaster response, and environmental restoration throughout Washington.
What you will do:
• Independently manage AmeriCorps enrollment and exit processes for approximately 600 member actions annually, ensuring accuracy, timeliness, and compliance with federal and state requirements. • Administer and maintain 300 member service files, ensuring complete, organized, and audit-ready records across multiple databases including My AmeriCorps, WCC SharePoint, and internal tracking systems. • Provide clear, professional customer service to WCC members, field supervisors, and program staff, triaging inquiries, resolving routine issues, and delivering guidance on enrollment, timekeeping, and administrative procedures. • Audit bi-weekly time accounting for half of the WCC Section, verify correct coding across more than 100 Master Index Codes, resolve discrepancies, and issue required timekeeping memos. • Lead the creation of member service hour summaries, reporting, and associated tracking functions to support Section operations and ensure accurate documentation for member completion and recognition. • Serve as a primary administrative support for the WCC Training and Logistics Team by coordinating meeting and training logistics, setting up audio/visual equipment, preparing and distributing materials, and presenting at Orientation training several times per year. • Prepare written correspondence—including external letters, internal memos, and batch-generated mail-merge documents—with a high level of accuracy, clarity, and professionalism. • Coordinate routine administrative tasks for the Section, including conference call setup, scheduling support, meeting minutes, mail distribution, and collaboration with SEA headquarters administrative staff. • Maintain organized electronic and paper records in accordance with agency retention policies; support agency readiness for audits and public records requests. • Work collaboratively with the WCC Administrative Team and SEA Program administrative staff, including participating in regular team meetings. • Apply sound judgment to determine when to act independently and when to seek guidance, demonstrating reliability, service focus, and adherence to agency policies and professional standards.
Qualifications
For detailed information on how we calculate experience, please visit our Recruitment website .
Required Qualifications:
Three years of experience and/or education related to the duties of this position, which includes the following:
Enrollment and Records Management: Experience processing high-volume enrollment and exit actions, maintaining accurate member records, and following established procedures to meet compliance standards.
Timekeeping Review and Data Accuracy: Ability to examine time accounting information, identify discrepancies, apply correct codes, and ensure precise data entry across multiple systems.
Customer Service and Problem Resolution: Skilled in providing clear, timely, and professional assistance to internal staff, program members, and external clients, including resolving routine administrative issues.
Administrative Technology Proficiency: Competence using office software and databases to produce documents, manage information, and support operational workflows.
Information Organization and File Management: Ability to organize, track, and maintain electronic and paper records in accordance with retention policies and audit requirements.
Operational and Logistics Support: Experience coordinating meetings, preparing materials, managing schedules, and supporting routine administrative activities within a team environment.
Education: involving a major study in business administration, public administration or closely allied field.
Examples of how to qualify:
3 years of experience.
2 years of experience AND 30-59 semester or 45-89 quarter college credits.
1 year of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree).
Special Requirements & Conditions of Employment:
Must possess and maintain a valid driver's license
Must successfully complete a background check, including Washington State criminal history, state motor vehicle records, Federal Sex Offender Registry, and FBI fingerprinting. Criminal history checks cover Washington State; if the candidate previously lived out of state, an additional check will be completed in that state. Background check results do not automatically disqualify a candidate but will be evaluated to determine their suitability for the position.
Desired Qualifications:
Proficiency using Microsoft Office (Word, Excel, Outlook), database systems, and basic Excel formulas to produce accurate documents and manage member data.
Ability to interpret and apply complex administrative procedures and regulations, including WCC and AmeriCorps enrollment standards.
Skill in organizing and maintaining electronic and paper records with precision to meet compliance and retention requirements.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Our Commitment to DEIR
Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website .
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position location options, schedule, or duties, please contact Laura Schlabach at Laura.Schlabach@ecy.wa.gov
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
About the Shorelands and Environmental Assistance (SEA) Program
The mission of the SEA Program is to create community conservation partnerships to protect and restore our shorelands, wetlands, and floodplains.
About the Department of Ecology
As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.
Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining:This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring an Enrollment Support Specialist (Administrative Assistant 2) within the Shorelands & Environmental Assistance Program .
Note: This is a project position that is funded until September 30, 2028. This position may be renewed depending on funding availability.
Location:
Headquarters Office in Lacey, WA .
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is eligible for telework and flexible schedule options.
A minimum of two days per month is required in the office.
You may telework most of your work time with occasional in-person meetings and activities.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by September 16, 2026.
Applications submitted after the date above may not be reviewed unless additional qualified applicants are needed.
Duties
This Enrollment Support Specialist position plays a key role in supporting Washington Conservation Corps (WCC) and advancing Ecology’s mission by ensuring that AmeriCorps members are enrolled, supported, and exited accurately and efficiently. In this role, you will independently manage high-volume administrative processes, maintain federally compliant member records, provide customer service to more than 350 members and staff, and deliver essential logistical and enrollment support to the WCC Section. You will contribute to daily operational continuity, uphold strict data accuracy standards, and serve as a primary resource for member enrollment procedures, file management, service hour reporting, and timekeeping review.
You will also support training, logistics, and administrative operations across the Section—including coordinating meetings, preparing materials, recording minutes, and assisting with major member events such as Orientation training. Your work ensures compliance with AmeriCorps requirements, maintains smooth program operations, and strengthens the WCC’s ability to deliver high-quality service, disaster response, and environmental restoration throughout Washington.
What you will do:
• Independently manage AmeriCorps enrollment and exit processes for approximately 600 member actions annually, ensuring accuracy, timeliness, and compliance with federal and state requirements. • Administer and maintain 300 member service files, ensuring complete, organized, and audit-ready records across multiple databases including My AmeriCorps, WCC SharePoint, and internal tracking systems. • Provide clear, professional customer service to WCC members, field supervisors, and program staff, triaging inquiries, resolving routine issues, and delivering guidance on enrollment, timekeeping, and administrative procedures. • Audit bi-weekly time accounting for half of the WCC Section, verify correct coding across more than 100 Master Index Codes, resolve discrepancies, and issue required timekeeping memos. • Lead the creation of member service hour summaries, reporting, and associated tracking functions to support Section operations and ensure accurate documentation for member completion and recognition. • Serve as a primary administrative support for the WCC Training and Logistics Team by coordinating meeting and training logistics, setting up audio/visual equipment, preparing and distributing materials, and presenting at Orientation training several times per year. • Prepare written correspondence—including external letters, internal memos, and batch-generated mail-merge documents—with a high level of accuracy, clarity, and professionalism. • Coordinate routine administrative tasks for the Section, including conference call setup, scheduling support, meeting minutes, mail distribution, and collaboration with SEA headquarters administrative staff. • Maintain organized electronic and paper records in accordance with agency retention policies; support agency readiness for audits and public records requests. • Work collaboratively with the WCC Administrative Team and SEA Program administrative staff, including participating in regular team meetings. • Apply sound judgment to determine when to act independently and when to seek guidance, demonstrating reliability, service focus, and adherence to agency policies and professional standards.
Qualifications
For detailed information on how we calculate experience, please visit our Recruitment website .
Required Qualifications:
Three years of experience and/or education related to the duties of this position, which includes the following:
Enrollment and Records Management: Experience processing high-volume enrollment and exit actions, maintaining accurate member records, and following established procedures to meet compliance standards.
Timekeeping Review and Data Accuracy: Ability to examine time accounting information, identify discrepancies, apply correct codes, and ensure precise data entry across multiple systems.
Customer Service and Problem Resolution: Skilled in providing clear, timely, and professional assistance to internal staff, program members, and external clients, including resolving routine administrative issues.
Administrative Technology Proficiency: Competence using office software and databases to produce documents, manage information, and support operational workflows.
Information Organization and File Management: Ability to organize, track, and maintain electronic and paper records in accordance with retention policies and audit requirements.
Operational and Logistics Support: Experience coordinating meetings, preparing materials, managing schedules, and supporting routine administrative activities within a team environment.
Education: involving a major study in business administration, public administration or closely allied field.
Examples of how to qualify:
3 years of experience.
2 years of experience AND 30-59 semester or 45-89 quarter college credits.
1 year of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree).
Special Requirements & Conditions of Employment:
Must possess and maintain a valid driver's license
Must successfully complete a background check, including Washington State criminal history, state motor vehicle records, Federal Sex Offender Registry, and FBI fingerprinting. Criminal history checks cover Washington State; if the candidate previously lived out of state, an additional check will be completed in that state. Background check results do not automatically disqualify a candidate but will be evaluated to determine their suitability for the position.
Desired Qualifications:
Proficiency using Microsoft Office (Word, Excel, Outlook), database systems, and basic Excel formulas to produce accurate documents and manage member data.
Ability to interpret and apply complex administrative procedures and regulations, including WCC and AmeriCorps enrollment standards.
Skill in organizing and maintaining electronic and paper records with precision to meet compliance and retention requirements.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Our Commitment to DEIR
Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website .
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position location options, schedule, or duties, please contact Laura Schlabach at Laura.Schlabach@ecy.wa.gov
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
About the Shorelands and Environmental Assistance (SEA) Program
The mission of the SEA Program is to create community conservation partnerships to protect and restore our shorelands, wetlands, and floodplains.
About the Department of Ecology
As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.
Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining:This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.