First Year Advisor

  • Wichita State University
  • Wichita, KS
  • Jan 18, 2024
Full time Service Admin-Clerical Customer Service Education General Business

Job Description

Are you ready to embrace the Baby Yoda vibes and guide our future Jedi through their academic journey? We’re on the lookout for someone to join our crew and guide first-year students through the educational galaxy. If you like to stay busy with a vast amount of variety in your daily topics & know how to make personal connections, this ship is the one you want to catch!

Aspects to look forward to in this role are being a Jedi in the ways of advising, financial aid virtuoso, a Yoda for outreach & data rockstar. We need someone who can seamlessly blend with our current team as we rely on each other abundantly & truly love utilizing each other as resources. Your organization must be on point as you will meet with all students throughout the year where customization to their needs is priority. Advocate for your students & coordinate with departments across the university to ensure they are informed & progressing. Engage students in outreach/ orientation events, to inform & welcome them to WSU, which loves students from all backgrounds. Don’t be afraid to ask questions as we encourage it in order to learn the far reaches of all aspects you will assist with.
This position not only focuses on the Engineering department but is also a OneStop Specialist, meaning you are learning how to handle all aspects of advising that’s connected to many other departments, essentially learning “the way”. We are using “the force” to reach all those qualified for the position to apply now & come to our galaxy!

Summary of Responsibilities
Assists prospective and first-year students with educational advising, processes and procedures. Collaborates with appropriate staff and University departments to facilitate seamless service and resolutions to student and customer inquiries. May lead staff and oversee special projects.

Essential Functions

  • Advises first-year students concerning their academic plans, progress, and academic and career goals in order to assist students in making personal education decisions and meeting graduation requirements. Interprets student needs and provides individualized service and assistance while maintaining confidentiality.
  • Provides financial aid, student accounts, and registration support services to prospective and first-year students across multiple disciplines, tracks inquiries, coordinates with departments, and assists with policy and procedure changes.
  • Educates students and campus community on academic programs, processes, and procedures. Collaborates with various departments to enhance educational services and opportunities.
  • Participates in outreach and recruitment activities as department representative.
  • Verifies, maintains and ensures accuracy of data and program documentation in internal and external records system and reviews reports as assigned.

Minimum Education

Bachelor’s degree in related field by hire date

Minimum Experience

Three (3) years of experience in academic advising, finance, enrollment, admissions, or related field

Knowledge, Skills and Abilities

  • Strong organizational & time management skills
  • Attention to detail
  • Customer service, relational & advocacy mindset
  • Strong interpersonal communication skills
  • Proficient with technology including all typical office software

Pay Info
Range beginning at $40,000/yr, adjusted based on qualifications


School-College Administration, University, Other


Official application link:


Range beginning at $40,000/yr, adjusted based on qualifications

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