Student Records Specialist 012424-002C

  • Eastern Florida State College
  • Cocoa, FL
  • Jan 30, 2024
Full time Administrative Education Other

Job Description

Eastern Florida State College is currently seeking applications for the full-time position of Student Records Specialist on the Cocoa Campus in Cocoa, Florida.

The Student Records Specialist will process a variety of complex student records related to grades, withdrawals, enrollment verification, college transcripts, and student record updates with a focus on critical thinking, strict attention to detail and accurate data entry.  This position will also provide superior customer service when answering phones and emails.  In addition, the Student Records Specialist will perform ongoing student record maintenance and record audits to ensure accuracy, integrity and compliance with applicable federal and state laws and regulations, accreditor standards and College policies and procedures.

The following minimum qualifications for this position must be met before any applicant will be considered:

  •  Associates degree from a regionally accredited institution.
  • Minimum two years’ experience working with student records or equivalent in an educational institution preferred.
  • Strong computer skills, proficiency with Microsoft Word, Excel, Outlook.
  • Proficiency with database reporting tools, video-conferencing and scanning software preferred.
  • Experience with Banner student information system preferred
  • Possess strong interpersonal, organizational and time management skills with the ability to simultaneously manage multiple projects in an ever-changing environment while consistently meeting critical deadlines.
  • Works well under pressure - forward thinking, student-centered and solution-oriented.
  • Be flexible in dealing with changes in policies, procedures, organizational structure and issues.
  • Demonstrate excellent attention to detail and accuracy, sound problem-solving skills, flexibility and the ability to manage ambiguity and uncertainty, using knowledge and logic to resolve issues and respond to complex requests.
  • Valid Florida Motor Vehicle Operator’s license required.  For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/ or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
  • This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
  • Understanding of and commitment to Equal Access/Equal Opportunity.
  • Official transcripts of all collegiate work will be required to be considered beyond the application phase.*

*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.

Minimum physical qualifications:

  •  Ability to communicate both orally and in writing.
  • Ability to occasionally lift, push, pull and/or move up to 40 pounds.
  • Ability to access, input and retrieve information and/or data from a computer.
  • Works inside in an office environment.

The annual salary is $28,850Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position.  Salary will be as advertised in the job announcement.  Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.

Applications will be accepted from January 30, 2024 through February 11, 2024; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day.  This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.


All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.


Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work. 


Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922

Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770



Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.

About the college

Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.

An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.