Blood Collections Team Lead

  • American Red Cross
  • Boise, Idaho
  • Feb 14, 2024

Job Description

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

Why choose us?

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!


When you join our team you will be utilizing your leadership & healthcare/customer service skills to support our fixed site operation teams. As a team lead/charge, you will coach, mentor, instruct, and be a point of resource for our blood collection staff while performing blood collection duties at our donor center.

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video:


  • Lead the team and drive for results through excellent customer service
  • Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization
  • Work as a lead/charge at donor center and conduct phlebotomy
  • Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements

Standard Schedule:

  • To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
  • Schedule is provided 2-3 week in advance

Pay Information: Starting rate $21.50hr

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

  • Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) required
  • Minimum 1 year leadership experience in environments with public interaction required.
  • (Must edit as applicable): Phlebotomy experience is preferred OR Phlebotomy experience is required.
  • Customer service experience, effective verbal communication and public relations skills are required.
  • A current valid driver's license and good driving record may be required.
  • Equivalent experience may encompass needlesticks, phlebotomy, and other relevant medical responsibilities.
  • Basic computer skills are required. Must be proficient with Microsoft office application


  • Prior healthcare or phlebotomy experience (CNA, MA, EMT etc)
  • Prior leadership experience in healthcare settings BENEFITS FOR YOU: We take care of you, while you take care of

BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on FLSA status and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with 5% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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