Histocompatibility Genetic Analyst/IT Support

  • American Red Cross
  • Dedham, Massachusetts
  • Feb 14, 2024

Job Description

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 


Analyze and report high complexity testing on donor and patient samples. Resolve compatibility problems; provide complex reference and consultation services to hospitals and transfusion services. Adhere to explicit standard operating procedures and interpret test results in accordance with the applicable regulatory requirements. Provide support, development and/or technical resources to internal or external customers. Perform on-call duties as required.

Provide guidance and training to team members and applies subject-matter expertise to facilitate problem resolution and optimize lab activities. Must maintain state or board certification, if applicable, and attend continuing education programs. Perform work in compliance with accrediting agency standards. Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.


  • Recognize, report, and resolve discrepant conditions and bring them to the attention of the laboratory supervisor. Perform routine troubleshooting, problem solving, vendor communication and software maintenance.
  • Interpret and report serologic, molecular, and immunologic procedures that may include, but are not limited to, DNA extraction, PCR amplification, sequence-based typing, STR analysis, probe hybridization/detection, cytotoxic crossmatching, antibody screening/identification by Luminex and/or ELISA assays and other procedures as defined. Recognize testing irregularities, identify the cause, determine the solution, and resolve the problem or refer it to the appropriate level. Perform and review quality control as directed.
  • Assist in the review and interpretation of results; prepare and may review final reports, written or electronic. Maintain, edit, and review computer and manual records to assure accurate record keeping. Maintain accurate, legible, and complete records. Maintain an orderly workspace.
  • May participate in special projects. Analyze and summarize testing data.
  • May train, retrain and contribute input into annual competency assessments of staff. Assist in the general oversight of daily operations including compliance and quality improvement activities.
  • Communicate with hospital or transfusion facility personnel to report patient findings and/or receive orders. Perform internal and external customer education. May consult and communicate with personnel at other medical facilities to facilitate resolutions to problems and address the needs of customers both internal and external.
  • Function as the IT liaison for the laboratory by working with BHQ IT and HLA team to help in management of IT tickets, software validations and access, developing improved and paperless processes, updating and developing electronic and automated support for the laboratory.

Standard Schedule: 7:00AM - 3:30PM Mon-Fri

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

  • Education: bachelor’s degree in Biological Science, Chemistry, or Medical Laboratory Scientist (MLS), Medical Technologist (MT), Clinical Laboratory Scientist (CLS) or equivalent certification required. CHT(ASHI) or CHS(ASHI) certification preferred. Licensure if required by the state.

  • Experience: Minimum 3 years of clinical or biotech laboratory experience or equivalent combination of education and related experience required. Some IT background, preferred.

  • Management Experience: N/A

Pay Range: $60-101k

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with 5% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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