Library Assistant Branch Manager

  • Charles County Public Library
  • Waldorf, MD
  • Mar 21, 2024
Full time Assistant Manager Customer Service Education Management Nonprofit-Social Services

Job Description


Mission: The Charles County Public Library creates opportunities for the community to engage, discover, and learn.

Vision: We are a trusted Charles County anchor that enhances lives and supports our communities.


Why work at the Charles County Public Library?


Our staff say:

“I love working at CCPL because I work with a brilliant and creative staff, I am in a learning and engaging environment everyday, I love serving my community, and I am constantly exposed to new technology.”

“I enjoy coming to CCPL and being part of a passionate team that's willing to help the community in many ways. Libraries are constantly evolving, so the work is never stagnant and there is always something new and innovative that provides excitement.”


Plus: get personal leave, earn paid time off, holidays, access to supplemental insurance and retirement accounts, many opportunities for development and growth, robust employee appreciation program and excellent benefits!


Apply now to join the CCPL team, and start uniting our communities “with information or services that they need to help them lead the best life that they can.”

Schedule: must be available at least 1 evening per week and 1 Saturday per month.

Job Title: Assistant Branch Manager

Salary Classification: 13
FLSA: Exempt(Fair Labor Standards Act)Approved Date: 11/15/2013

Job Summary: The Assistant Branch Manager is responsible for ensuring the efficient operation of Reference and Public Services, and assists the branch manager with branch operations including facility and branch scheduling activities.

Essential Functions:

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

  1. Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.

  2. Assists library customers with their information/reference needs using a variety of technology and resources.

  3. Assists with hiring, training, coaching, supervision and evaluation of staff assigned to the Reference Department.

  4. Creates staff schedules and may coordinate building maintenance as needed.

  5. Manages and implements reference procedures.

  6. Plans for library reference needs and services including short and long-range planning.

  7. Contributes to the collection development of the branch.

  8. Collects, records and reports monthly statistics.

  9. Provides technology training for customers; including one-on-one tutoring.

  10. Monitors and maintains meeting room reservation system.

  11. Oversees e-services and keeps them current.

  12. Performs or manages virtual reference services and schedules time slots.

  13. Performs duties of Branch Manager as required.

  14. Maintains documents, special materials and collections (which differ at each branch).

  15. Maintains confidentiality of customers and their personal information.

  16. Fulfills Continuing Education requirements and stays current with Library developments.

  17. Works at different locations throughout the CCPL system as needed.

  18. Professionally represents the Library at community and organizational events that further the Library's mission and goals.

  19. Attends meetings and participates in committees and organizations that further the Library's mission and goals.

  20. Plans or assists with programming.

  21. Performs other duties as assigned.


Supervisory Work Standards:

  • Oversees the efficient operation of department/branch; shows working knowledge of all branch operations; participates in interlibrary and inter-branch activities; conducts tours and orientations.

  • Contributes to staff selection; evaluates job performance; establishes priorities and work schedules; trains, supervises, schedules and coaches staff.

  • Delegates responsibilities appropriately; takes corrective action as required; keeps supervisors and staff informed.

  • Keeps current with compliance training.

  • Acts as a role model; ensures teamwork; uses good judgment in decision-making/problem-solving; makes an effort to motivate staff; is receptive to staff suggestions/concerns.

  • Collects, analyzes and records statistics; generates required reports.

  • Uses resources effectively.


The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

This and all Charles County Public Library positions are subject to transfer.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.


Education and Experience Requirements:

  1. Bachelor’s degree with Library Associate Certification (LATI) or equivalent; Master’s in Library Science preferred.

  2. Three years of relevant public library experience, including two years providing information/reference services.

  3. Demonstrated leadership experience.

Equivalent combination of relevant experience and training or education may be considered.


Physical and Environmental Conditions:

Work requires routine physical effort in the handling of moderately heavy materials of up to 40 pounds. Work requires standing for long periods of time and some stooping and bending. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.


The Charles County Public Library extends equal opportunity to all qualified staff members and applicants for employment without respect to race, color, religion, national origin, ancestry, LGBTQ+ status, veteran status, sex, age, disability, or any other protected class under the law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the human resources department by calling 301-934-9001, or via email




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