Are you bilingual in English and Haitian Creole? Would you enjoy using this skill to communicate with people to help them and the Commonwealth of Pennsylvania? If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you. The Department of Human Services (DHS) is searching for an Income Maintenance Caseworker position for the Washington County Assistance Office (CAO). Don't miss out on this great opportunity to help your fellow Pennsylvanians in their time of need. Apply today and join our compassionate and dedicated team of professionals!
Watch this video to see how you can make a difference!
In this position, you will utilize your bilingual ability to communicate orally and in writing in both Haitian Creole and English to customers, staff, and the public.
As an Income Maintenance Caseworker, you will be responsible and accountable for determining eligibility for a variety of human service programs offered through the CAO in accordance with state regulations. These include financial assistance, Medical Assistance, Supplemental Nutrition Assistance Program (SNAP), Low Income Home Energy Assistance Program (LIHEAP), Nursing Home Care and Waivers, as well as other departmental programs.
After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will complete your work assignments in an office environment. In your day-to-day duties, you will interview customers either over the phone or in person; review, interpret, and correctly apply departmental policy; enter data into an automated eligibility determination system; and type clear and thorough case comments about client circumstances and changes. You will complete your work within established deadlines and in accordance with federal and state policy. You will also comply with regimented policies and procedures as well as stay abreast of major changes which may impact your knowledge and skill.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
QUALIFICATIONS
Minimum Experience and Training Requirements:
Other Requirements:
Legal Requirements:
How to Apply:
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
The Commonwealth of Pennsylvania employs over 70,000 people who deliver a wide array of services established to improve the lives of Pennsylvania citizens. We have opportunities in a variety of fields such as health and medical, education, financial, human services, engineering, environmental, information technology, administration, maintenance and trades, and public safety. The Commonwealth offers a healthy work-life balance, career mobility, statewide opportunities, and the satisfaction of public service! Go to www.employment.pa.gov to check out our open jobs!