Detention Supervisor

Position Summary

Performs duties related to the supervision and operation of the jail and front desk including directing jail staff and intake, processing, and detention of prisoners as well as responding to citizen inquiries.

Essential Functions

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.

• Supervises jail staff including shift scheduling, assigning and monitoring tasks, evaluating, training, and coaching.
• Performs prisoner intake procedures, including risk screening, photography, and fingerprinting; enters information into computer.
• Prepare all court documents for inmate arraignments.
• Ensure that all Protective Orders are disseminated to appropriate departments.  
• Handles inventory and release of prisoner property.
• Prepares all bonds for prisoner release.
• Prepares receipts when taking money for municipal court fines, bonds, citizen fingerprinting, etc.
• Receives phone calls from bonding agencies, prisoners’ families, dispatchers, etc.; gives and receives information according to procedures.
• Logs and controls prisoner movement within the jail; conducts routine safety checks of prisoners in cells, paying special attention to high-risk or suicidal prisoners; and monitors phone use by prisoners at “book-in” and after arraignment.
• Assign pin numbers to the Inmates Communication Telephone System. 
• Prepares and forwards affidavits for warrant (including copies of arrest report) to the court of jurisdiction.
• Attends to physical needs of prisoners; provides linens, medication, and toiletries; prepares and serves meals; arranges for emergency medical care and provides first aid as needed, and completes necessary reports.
• Maintains jail facility; cleans out cells, etc.; requests supplies as needed. Request work orders on items needing repairs.  Notify help desk on any IT “Information Technology” issues on our computers, phones, and inmate monitoring systems.
• Receives phone calls and lobby visits from the public; answers questions, and gives accurate information, or refers to the appropriate person.
• Interviews complainants, obtains written statements, and completes computerized criminal offense reports.
• Ensure all jail paperwork is complete and accurate prior to sending packet to Records department.
• Performs all other related duties as assigned.

Position Qualifications

Education: High School diploma or GED.

Experience: Two (2) years of experience in the City of Lewisville Jail, or one (1) year of experience working as a supervisor in any jail, municipal jail preferred. 

Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. 

Licenses and Certifications: Basic Jailer certification through Texas Commission on Law Enforcement; CPR Certified or ability to obtain within two (2) months; TASER certification or ability to obtain within two (2) months; TCIC/NCIC Less than Full Access or ability to obtain within two (2) months.

Conditions of Employment: Must submit to and pass a criminal background, pre-employment drug test, and pre-placement medical examination. Must possess a valid State of Texas Drivers License Class “C” and good driving record as defined by City policy. An applicant who does not possess a Texas Driver's License or proper class, will be allowed ten (10) working days after a job offer is made to obtain proper licensing.

Other Requirements: Must submit to and pass a background check including fingerprint check, polygraph test, and psychological exam; periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check; must be at least 18 years of age or older; may be required to take a supervisor simulator exam; this position is subject to emergency operations; must be willing to be placed on a rotating On-call list. 

The individual holding this position will be required to work as usual or as needed: during emergency operations, in preparation for prolonged emergency operations and/ or during recovery from prolonged emergency operations as directed by his/her direct supervisor, Department Head or designee, or the City Manager or designee. 

REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Knowledge of: Technical and operational aspects of police jail systems and desk operations; Texas Penal Code and statutes; applicable criminal and civil law and state and federal regulations; multi-line telephone; photographing techniques for mugshots; fingerprinting procedures and practices; police portable handheld radio; Taser, CPR, and defensive tactics; identifying, handling, and quarantining blood borne pathogens; civil liability and risk management; and cash handling procedures.

Skill in: Personnel supervision, training, and in coordinating operations for assigned area of responsibility; providing leadership; assigning responsibility; following through on jobs to completion; reading, interpreting, applying, and explaining rules, regulations, general orders, and detention procedural orders; maintaining sensitive and confidential information; making decisions under intense stress; organizing and directing oneself; physically restraining prisoners; calling for assistance if required; using a personal computer including Microsoft Office, Open Office or similar word processing programs, e-mail, and the internet; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; and working effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

Physical Demands and Working Conditions: Work is performed primarily within a climate-controlled detention facility. Incumbent must be physically able to perform strenuous and hazardous tasks under emergency conditions. Work environment involves high risks with exposure to potentially dangerous situations or unusual environmental stresses, which require a range of safety and other precautions. Employees must be able to respond quickly to an emergency, defend themselves or others against physical attack, force an inmate to the group and apply restraints, pull an inmate, visitor or fellow employee out of danger during an emergency situation. Work is performed in situations and environments that provide the risk of exposure to AIDS, other blood borne pathogens and communicable diseases. Incumbent must be willing to work an irregular schedule, which will include weekends, holidays, evenings and/or varying hours.    

In performing the duties of this position, the incumbent is regularly required to stand, walk, sit, use hands to feel; must be able to talk and hear, reach, climb, balance, stoop, kneel, bend, crawl, crouch, smell, pull/drag up to 165 pounds or more in training and in specific situations; specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, night vision, and the ability to focus, vision must be corrected to 20/20 in each eye. This position must be able to use hands and feet in self-defense; physically place inmates in cells; discharge chemical agent (pepper spray) and use restraint devices (handcuffs, etc.) to control inmates.

The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed.

This job description is not an employment agreement or contract.  The City of Lewisville has the exclusive right to alter this job description at any time without notice.

Work Hours

Hours vary, daytime, evenings, weekends, holidays this is a 24/7 position