Resource Management Coordinator, UT Libraries

The Resource Management Coordinator leads and supports the team responsible for the full lifecycle of electronic resources and subscriptions, combining hands-on management with strategic coordination to ensure seamless access, efficient workflows, and alignment with emerging technologies and best practices.

Responsibilities

• Manages and coordinates workflows for the Resource Management section including supervision of staff and student workers. Collaborates closely with Head of Resource Acquisition, Management, and Processing in setting team benchmarks and objectives. In collaboration with Head of Resource Acquisition, Management, and Processing creates and implements policies and procedures related to the research, acquisition/subscription, implementation, and assessment of digital content. Coordinates the review and negotiation process for licenses and the day-to-day e-resources lifecycle workflow. Works productively with Business Contracts and Scholarly Resources to meet both University and Library fiscal policy requirements. Establishes and documents workflows, processes, and best practices for e-resource acquisition, licensing, implementation, and maintenance. Manages e-resource related information in the Libraries’ Library Services Platform and other e-resource related applications. Works collaboratively with internal and external stakeholders to initiate or maintain seamless access. Collaborates with Content Management staff to maintain accurate descriptive metadata and holdings. Contributes to a variety of data analysis projects by collecting and analyzing e-resource usage data and cost-use analysis. Undertakes project-based work as required to accommodate wider policy and procedural changes. Ensures that sub-unit staff receive proper training to complete assigned tasks.

• Proactively and accurately manages technical and administrative changes related to e-resource access. Provides timely, high-quality support to library staff and users by investigating and resolving issues arising from the use of e-resources. Works with e-resources vendors to establish and manage product trials. Serves as the departmental liaison with the University of Texas System Digital Library (UTSDL) and other consortia for subscription and access related issues and determines the local subscription status of individual titles and packages as they relate to consortia purchases. Provides training and instruction for library personnel as well as library users in the use of e-resources.

• Participates in departmental meetings and serves on committees, task forces, and working groups supporting unit and departmental goals. Attends training and development opportunities as directed by the supervisor or Head of Content Management. Maintains awareness of emerging technologies and trends in electronic resources and serials management, licensing, scholarly publishing, open access, and library services platforms relevant to position responsibilities.

• Other related functions as assigned.

Required Qualifications

• Master’s degree (or equivalent) in library or information science or related field.

• Experience in electronic resources management, or a closely related area.

• Demonstrated understanding of the full lifecycle of electronic resources, including licensing, procurement, renewal, and access management.

• Strong analytical and troubleshooting skills with the ability to resolve technical and workflow issues related to electronic or print resource access.

• Excellent communication and facilitation skills, including the ability to convey technical concepts to various audiences.

• Forward-thinking approach with enthusiasm for adopting and integrating new technologies.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience coordinating or managing electronic resources workflows, including functions within a library services platform such as Ex Libris Alma and Primo.

• Experience implementing, using, or supporting electronic resource management systems, link resolvers, knowledge bases, and authentication tools that enable seamless e-resource delivery and access.

• Experience serving as a primary contact for troubleshooting and maintaining electronic access and functionality.

• Ability to lead and supervise a small team.

• Knowledge of assessment methods and practices for collections and electronic resources, including usage statistics, cost-per-use, and overlap analysis.

• Familiarity with collection development and management principles, as well as budgetary and fiscal management best practices.

• Proven ability to collaborate effectively and build productive partnerships with internal and external stakeholders at local, regional, and national levels.

• Evidence of ongoing engagement with trends, standards, and emerging developments in acquisitions, electronic resources, and technical services.

• Demonstrated ability to work collaboratively and effectively as part of a team in a dynamic and complex environment.

• Experience documenting procedures and conducting workflow assessments to enhance efficiency and outcomes.

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills.

Salary Range

$52,000 + depending on qualifications

Working Conditions

• Repetitive use of a keyboard at a workstation.

• Typical office environment.

• Typical library conditions.

Work Shift

Flexible work arrangement available between the hours of 7 a.m. – 6 p.m., Monday-Friday, with up to 2 remote days per week after onboarding period.

Required Materials (PDF preferred)

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

During your application, you will be asked the following questions:

• Describe a time when an unexpected issue—such as a major access outage, license conflict, or data error—required quick action. How did you diagnose the problem and decide on next steps?

• The tools and standards for e-resources management evolve constantly. Tell me about a time you had to quickly learn a new system or adapt to a major change in technology or policy. How did you approach the learning curve?

• Please give an example of how you’ve inspired or guided a team through a change or challenge—especially one that required buy-in from people with different perspectives or comfort levels. What strategies did you use to keep people engaged and moving forward?