Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The American Red Cross is currently seeking a full-time Regional Program Specialist in our Southern California Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the San Diego community. This is a temporary position that will last through approximately August. Job Summary The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. WHERE YOUR CAREER IS A FORCE GOOD 1: Cultivate relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. 2: Develop and implement a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on a military installation. 3: Recruit and train volunteers in the delivery of SAF programs and services, Training Services, Disaster Cycle Services, and provide support to Armed Forces Blood Services. Supervise volunteer staff in their daily work responsibilities. 4: Ensure the delivery of core programs and services to clients. Supports other lines of ARC services. May conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. 5: Monitor and report on service delivery outcome. Interact with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. 6: Input and evaluate Service Delivery Data for consistency completeness, accuracy, reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Make recommendations for continuous improvement to ensure metrics are consistently met. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. Pay Information: The salary range for this position is (CA): $66,560 - $67,891 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Ability to work on a team. For mobile positions: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. Responsible for proper wear and maintenance of daily OCONUS Red Cross Duty Uniform. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The American Red Cross is currently seeking a full-time Regional Program Specialist in our Southern California Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the San Diego community. This is a temporary position that will last through approximately August. Job Summary The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. WHERE YOUR CAREER IS A FORCE GOOD 1: Cultivate relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. 2: Develop and implement a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on a military installation. 3: Recruit and train volunteers in the delivery of SAF programs and services, Training Services, Disaster Cycle Services, and provide support to Armed Forces Blood Services. Supervise volunteer staff in their daily work responsibilities. 4: Ensure the delivery of core programs and services to clients. Supports other lines of ARC services. May conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. 5: Monitor and report on service delivery outcome. Interact with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. 6: Input and evaluate Service Delivery Data for consistency completeness, accuracy, reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Make recommendations for continuous improvement to ensure metrics are consistently met. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. Pay Information: The salary range for this position is (CA): $66,560 - $67,891 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Ability to work on a team. For mobile positions: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. Responsible for proper wear and maintenance of daily OCONUS Red Cross Duty Uniform. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Region. This position will travel to surrounding areas and will be based in the Denver area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (Colorado) : $49,720 - $55,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Region. This position will travel to surrounding areas and will be based in the Denver area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (Colorado) : $49,720 - $55,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Greater New York Region. This position will travel to surrounding areas and will be based in the New York City area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (NYC) : $58,458.40 - $60,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Greater New York Region. This position will travel to surrounding areas and will be based in the New York City area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (NYC) : $58,458.40 - $60,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Nebraska and Iowa Region. This position will travel to surrounding areas and can be based in the Des Moines area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Nebraska and Iowa Region. This position will travel to surrounding areas and can be based in the Des Moines area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the South Carolina Region. This position will travel to surrounding areas and can be based in the North Charleston area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the South Carolina Region. This position will travel to surrounding areas and can be based in the North Charleston area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Cascade Oregon Region. This position will travel to surrounding areas and can be based out of anywhere in Oregon or the Vancouver, Washington area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Cascade Oregon Region. This position will travel to surrounding areas and can be based out of anywhere in Oregon or the Vancouver, Washington area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is hiring SAF/IS Reserve employees to join our elite workforce of mobile employees to deploy to overseas locations in support of military personnel and DOD civilians. This overseas Reserve deployment occurs every January and July. These positions are remote based with a time commitment of approximately 6 months of being deployed overseas. WHAT YOU NEED TO KNOW: SAF/IS Reservist assist in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. SAF/IS Mobile Reservist are an elite workforce required to deploy on 6-month rotations serving alongside military members in designated theaters of operations around the world. Reservist must be ready to deploy when called upon, and to do so are required to meet and maintain specific medical and readiness requirements. Requirements for Reserve employment includes the following: * Must be a U.S. citizenship able to obtain a secret security clearance and a no-fee U.S. passport. * Worldwide mobility is a condition of employment and an essential function of this position. * Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. * Must meet strict medical and physical requirements, including immunizations required by the U.S. military. * May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. WHERE YOUR CAREER IS A FORCE GOOD: * Emergency Communications: Provide emergency communications services between military personnel and their families. * Morale & Welfare: Develop, implement, and support morale and welfare programs on installations. This may include hospital visits, canteen functions, internet lounges, libraries, distribution of donated items, fun runs and other special events. * Relationship Management with Military Command Structure: Represent the American Red Cross and promote programs and services on the installation by ensuring effective working relationships with military command structure. * Volunteer Management: Assists in the supervision of volunteer staff and management of all related human resource functions - including recruitment, training, utilization, evaluation, and recognition in accordance with ARC policies and procedures; helps ensure volunteer staff ratio reflects the diversity of the population being served. * Deployment Readiness: Reservist are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: * Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. * Advanced leadership training and advanced casework training must be completed. * All trainings must be recertified annually to ensure continued readiness * Once activated for deployment, employees will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile and Reserve positions as needed. * Additional training with site specific scenarios with the current employee members at their deployment location is required. * Additional deployment medical requirements must be met. * Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. The salary range for this position is $47,900 -$50,000. Deployment and Readiness Incentives are available while deployed. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The annual salary will be pro-rated depending on the amount of time worked and will paid bi-weekly. Upon returning from your deployment, you will be placed in an inactive status and will no longer be receiving payment. This job will e posted for a minimum of 5 business days and extended if the applicant pool needs to be extended. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: At minimum, three years of related experience required. Management Experience: N/A A current, valid driver's license with good driving record is required. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed both outdoors and indoors with some potential for exposure to safety and health hazards related to emergency services relief work. Conditions during deployment may be harsh, uncomfortable and stressful in conflict areas. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies *Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. *Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions *Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. * Servant Leader: Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is hiring SAF/IS Reserve employees to join our elite workforce of mobile employees to deploy to overseas locations in support of military personnel and DOD civilians. This overseas Reserve deployment occurs every January and July. These positions are remote based with a time commitment of approximately 6 months of being deployed overseas. WHAT YOU NEED TO KNOW: SAF/IS Reservist assist in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. SAF/IS Mobile Reservist are an elite workforce required to deploy on 6-month rotations serving alongside military members in designated theaters of operations around the world. Reservist must be ready to deploy when called upon, and to do so are required to meet and maintain specific medical and readiness requirements. Requirements for Reserve employment includes the following: * Must be a U.S. citizenship able to obtain a secret security clearance and a no-fee U.S. passport. * Worldwide mobility is a condition of employment and an essential function of this position. * Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. * Must meet strict medical and physical requirements, including immunizations required by the U.S. military. * May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. WHERE YOUR CAREER IS A FORCE GOOD: * Emergency Communications: Provide emergency communications services between military personnel and their families. * Morale & Welfare: Develop, implement, and support morale and welfare programs on installations. This may include hospital visits, canteen functions, internet lounges, libraries, distribution of donated items, fun runs and other special events. * Relationship Management with Military Command Structure: Represent the American Red Cross and promote programs and services on the installation by ensuring effective working relationships with military command structure. * Volunteer Management: Assists in the supervision of volunteer staff and management of all related human resource functions - including recruitment, training, utilization, evaluation, and recognition in accordance with ARC policies and procedures; helps ensure volunteer staff ratio reflects the diversity of the population being served. * Deployment Readiness: Reservist are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: * Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. * Advanced leadership training and advanced casework training must be completed. * All trainings must be recertified annually to ensure continued readiness * Once activated for deployment, employees will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile and Reserve positions as needed. * Additional training with site specific scenarios with the current employee members at their deployment location is required. * Additional deployment medical requirements must be met. * Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. The salary range for this position is $47,900 -$50,000. Deployment and Readiness Incentives are available while deployed. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The annual salary will be pro-rated depending on the amount of time worked and will paid bi-weekly. Upon returning from your deployment, you will be placed in an inactive status and will no longer be receiving payment. This job will e posted for a minimum of 5 business days and extended if the applicant pool needs to be extended. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: At minimum, three years of related experience required. Management Experience: N/A A current, valid driver's license with good driving record is required. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed both outdoors and indoors with some potential for exposure to safety and health hazards related to emergency services relief work. Conditions during deployment may be harsh, uncomfortable and stressful in conflict areas. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies *Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. *Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions *Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. * Servant Leader: Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is hiring SAF/IS Reserve employees to join our elite workforce of mobile employees to deploy to overseas locations in support of military personnel and DOD civilians. This overseas Reserve deployment occurs every January and July. These positions are remote based with a time commitment of approximately 6 months of being deployed overseas. WHAT YOU NEED TO KNOW: SAF/IS Reservist assist in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. SAF/IS Mobile Reservist are an elite workforce required to deploy on 6-month rotations serving alongside military members in designated theaters of operations around the world. Reservist must be ready to deploy when called upon, and to do so are required to meet and maintain specific medical and readiness requirements. Requirements for Reserve employment includes the following: * Must be a U.S. citizenship able to obtain a secret security clearance and a no-fee U.S. passport. * Worldwide mobility is a condition of employment and an essential function of this position. * Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. * Must meet strict medical and physical requirements, including immunizations required by the U.S. military. * May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. WHERE YOUR CAREER IS A FORCE GOOD: * Emergency Communications: Provide emergency communications services between military personnel and their families. * Morale & Welfare: Develop, implement, and support morale and welfare programs on installations. This may include hospital visits, canteen functions, internet lounges, libraries, distribution of donated items, fun runs and other special events. * Relationship Management with Military Command Structure: Represent the American Red Cross and promote programs and services on the installation by ensuring effective working relationships with military command structure. * Volunteer Management: Assists in the supervision of volunteer staff and management of all related human resource functions - including recruitment, training, utilization, evaluation, and recognition in accordance with ARC policies and procedures; helps ensure volunteer staff ratio reflects the diversity of the population being served. * Deployment Readiness: Reservist are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: * Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. * Advanced leadership training and advanced casework training must be completed. * All trainings must be recertified annually to ensure continued readiness * Once activated for deployment, employees will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile and Reserve positions as needed. * Additional training with site specific scenarios with the current employee members at their deployment location is required. * Additional deployment medical requirements must be met. * Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. The salary range for this position is $47,900 -$50,000. Deployment and Readiness Incentives are available while deployed. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The annual salary will be pro-rated depending on the amount of time worked and will paid bi-weekly. Upon returning from your deployment, you will be placed in an inactive status and will no longer be receiving payment. This job will e posted for a minimum of 5 business days and extended if the applicant pool needs to be extended. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: At minimum, three years of related experience required. Management Experience: N/A A current, valid driver's license with good driving record is required. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed both outdoors and indoors with some potential for exposure to safety and health hazards related to emergency services relief work. Conditions during deployment may be harsh, uncomfortable and stressful in conflict areas. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies *Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. *Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions *Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. * Servant Leader: Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is hiring SAF/IS Reserve employees to join our elite workforce of mobile employees to deploy to overseas locations in support of military personnel and DOD civilians. This overseas Reserve deployment occurs every January and July. These positions are remote based with a time commitment of approximately 6 months of being deployed overseas. WHAT YOU NEED TO KNOW: SAF/IS Reservist assist in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. SAF/IS Mobile Reservist are an elite workforce required to deploy on 6-month rotations serving alongside military members in designated theaters of operations around the world. Reservist must be ready to deploy when called upon, and to do so are required to meet and maintain specific medical and readiness requirements. Requirements for Reserve employment includes the following: * Must be a U.S. citizenship able to obtain a secret security clearance and a no-fee U.S. passport. * Worldwide mobility is a condition of employment and an essential function of this position. * Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. * Must meet strict medical and physical requirements, including immunizations required by the U.S. military. * May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. WHERE YOUR CAREER IS A FORCE GOOD: * Emergency Communications: Provide emergency communications services between military personnel and their families. * Morale & Welfare: Develop, implement, and support morale and welfare programs on installations. This may include hospital visits, canteen functions, internet lounges, libraries, distribution of donated items, fun runs and other special events. * Relationship Management with Military Command Structure: Represent the American Red Cross and promote programs and services on the installation by ensuring effective working relationships with military command structure. * Volunteer Management: Assists in the supervision of volunteer staff and management of all related human resource functions - including recruitment, training, utilization, evaluation, and recognition in accordance with ARC policies and procedures; helps ensure volunteer staff ratio reflects the diversity of the population being served. * Deployment Readiness: Reservist are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: * Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. * Advanced leadership training and advanced casework training must be completed. * All trainings must be recertified annually to ensure continued readiness * Once activated for deployment, employees will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile and Reserve positions as needed. * Additional training with site specific scenarios with the current employee members at their deployment location is required. * Additional deployment medical requirements must be met. * Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. The salary range for this position is $47,900 -$50,000. Deployment and Readiness Incentives are available while deployed. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The annual salary will be pro-rated depending on the amount of time worked and will paid bi-weekly. Upon returning from your deployment, you will be placed in an inactive status and will no longer be receiving payment. This job will e posted for a minimum of 5 business days and extended if the applicant pool needs to be extended. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: At minimum, three years of related experience required. Management Experience: N/A A current, valid driver's license with good driving record is required. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed both outdoors and indoors with some potential for exposure to safety and health hazards related to emergency services relief work. Conditions during deployment may be harsh, uncomfortable and stressful in conflict areas. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies *Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. *Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions *Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. * Servant Leader: Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the St. Louis, Missouri Region. This position will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the St. Louis, Missouri Region. This position will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions working out of the Kadena office. This position will cover all of Okinawa. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions working out of the Kadena office. This position will cover all of Okinawa. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Fayetteville, North Carolina Region. This position will travel to surrounding areas and must reside within 60 miles of Fayetteville. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Fayetteville, North Carolina Region. This position will travel to surrounding areas and must reside within 60 miles of Fayetteville. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Spokane, Washington Region. This position will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. The salary range for this position is ( Washington State): $65,000 - $67,724.80 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Spokane, Washington Region. This position will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. The salary range for this position is ( Washington State): $65,000 - $67,724.80 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Massachusetts Region. This position will be located in Worcester and will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Massachusetts Region. This position will be located in Worcester and will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Regional Program Specialist in our Utah Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the Ogden/Hill Air Force Base communities. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Regional Program Specialist in our Utah Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the Ogden/Hill Air Force Base communities. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross of Alabama and Mississippi Region is currently seeking a full-time SAF-IS Regional Program Specialist (Mobile) in Birmingham and surrounding areas to support the Service to Armed Forces and International Services Division. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 4% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross of Alabama and Mississippi Region is currently seeking a full-time SAF-IS Regional Program Specialist (Mobile) in Birmingham and surrounding areas to support the Service to Armed Forces and International Services Division. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 4% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
