American Red Cross
Anchorage, Alaska
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Oversee, through a team to include both paid and volunteer workforce, the successful implementation of the volunteer-led disaster cycle services program throughout the region in alignment with established program standards. Ensure employees and volunteers within a region are assigned specific relationship management responsibilities with community-based, non-governmental and faith-based organizations supporting disaster services, and key emergency management staff (i.e., relationship management). Serve during times of disaster in an operational leadership role for any scale of disaster. Participate in a leadership role on larger operations for region, division, or nationwide. Responsible for local government partnerships, measurement and evaluation, information dissemination, preparedness, readiness, and response management. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development, and leadership guidance to all volunteers. Support and guide disaster employees to accomplish mission work through meaningful engagement of volunteer workforce. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1. Oversee and support a paid and volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the region. Ensure disaster cycle services are delivered in a rapid and accessible manner to meet the urgent, disaster-caused needs of our clients, with a focus on vulnerable or under-served communities. 2. Develop and support disaster volunteers who are the primary workforce. Champion and drive the development of Disaster Leadership Volunteers to meet service delivery needs. Lead and empower a diverse team of volunteers and employees. This includes, but is not limited to, hiring, training, coaching, delegating, coordinating, and evaluating and managing performance to ensure a well-qualified, empowered team and enhance programmatic success. 3. Facilitate regional efforts to mobilize communities to prepare for, respond to, and recover from disasters and emergencies. Ensure inclusion of diverse stakeholders across the disaster cycle. Meet the needs and expectations of clients and stakeholders. 4. Build relationships and collaborate with internal partners, employees, volunteers, communities, and external organizations. Work collaboratively with internal partners to implement strategies for strengthening the Red Cross brand, ensure effective communication and deliver timely and effective services. Cultivate collaboration between lines of service to meet shared objectives and goals. 5. Serve as the regional Red Cross disaster thought leader and ensure interface with community-based, non-governmental and faith-based organizations supporting disaster services, key emergency management and government entities, and other leaders in the field of emergency services, disaster policy and operations, vulnerable communities, and community resiliency. 6. Initiate and scale a regional response when required. Work with Division staff who provide oversight and management on the regional response and support escalation to Divisional or National response. Serve during times of disaster as the operational leader for the region for any scale of disaster. Participate in a leadership role on larger operations for region, division, or nationwide. Must be able to perform all assigned responsibilities under “grey sky” requirements with potential for deployment as directed. 7. Oversee the successful implementation of the disaster cycle services program in alignment with established program standards. Lead project/program implementation. Monitor and collect data and present key performance indicators and updates to management. Work with division disaster team to develop gap plans for program areas not achieving expectations or metrics. Scope: Establish operating policies and procedures that affect departments and subordinate sections and work units. Interpret company-wide policies and procedures. Develop budgets, schedules, and performance standards. Job level is also determined by additional factors including regional disaster risk assessment, which contributes to job complexity WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum 7 of years related experience or equivalent combination of education and related experience required. Management Experience: 5 years of management experience of paid or volunteer workforce. Skills & Abilities: Proven track record of collaboration, facilitation, problem solving, leadership and partnership engagement. Demonstrated experience leading high-performing volunteer teams and effectively engaging and mobilizing communities and community-based organizations. Proven ability with analyzing, interpreting, and acting on business analytics, planning, technical writing, public speaking, project management, data entry and management, and process improvement. Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately. Ability to work independently while developing and motivating a high functioning team of employees and volunteers as well as have excellent interpersonal skills in dealing with all levels of employees and volunteers across the enterprise. Excellent oral and written communications skills, including training, presentation and negotiating skills. Experience with budget management, oversight, and compliance. Must be analytical, customer oriented, flexible, organized, and able to operate with an orientation toward solutions, an external focus, and team orientation. Familiarity with program guidance and standards required. Proficiency in standard office technology tools such as cell phone, laptop, and Microsoft Office applications (Outlook, Word, PowerPoint, Excel). Ability to work on a team. Travel: Travel may be required. Deployment to disaster operations outside the region may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights