TTEC

36 job(s) at TTEC

TTEC Uniontown, PA
Aug 09, 2021
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Technical Support Representative - Spanish .   Accepting digital applications for your protection and the protection of our employees: Apply online, via text  ‘TTEC’ to 97211 (Standard Msg & data rates may apply) , or call  724.425.8202 / 724.425.8203  to connect with us.   To be eligible for this  work from home position , the following requirements must be met: • Be able to pick up equipment from TTEC Uniontown • Internet speed at no less than 25 mbps as validated by FAST.com • Ability to hardwire (ethernet) to the modem or router for this at-home employment • Has a quiet home workspace   What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   On a typical day, you'll • Deliver friendly and helpful customer support  • Gather user’s information and determines the issue by evaluating and analyzing the symptoms.  • Troubleshoot software and mobile data computer problems • Assist users on proper use of application software  • Research required information using available resources. • Identify and escalate priority issues when required. • Stay current with system information, changes and updates. • Identify and assesses customers’ needs to achieve satisfaction   Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: • Excellent bilingual communication skills in English and Spanish • 1 year of Customer Service Experience • High school graduate or equivalent • Competency using MS Windows and other computer applications • Friendly and outgoing personality • Strong interpersonal skills  • Proficient writing, communication and problem-solving skills • Good understanding of technical aspects of PCs, MACs, tablets and mobile devices About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
TTEC
Jul 14, 2021
Full time
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States   We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Work from Home Bilingual Customer Service Representative – Spanish.   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   TTEC at home Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.   What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds TTEC at home offers full-time, part-time, and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages range from $12.75 to $17.50.  And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you.  For full details on our benefits, visit  https://mybenefits.ttec.com/us/candidates/ . Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: Bilingual in English and Spanish required High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The Equipment You'll Need: Your own computer with  these technical requirements  (sorry no Apple, Chrome OS or tablets) Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   #LI-REMOTE https://ttec.taleo.net/careersection/10020/jobdetail.ftl?job=02YL4&lang=en&src=JB-27120
TTEC Work from Home
Jul 08, 2021
Full time
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Work from Home French Bilingual Automotive Parts Specialist.  Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.   TTEC at home Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.   What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds The base hourly wage is $19.50 or local minimum wage whichever is higher And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you.  For full details on our benefits, visit  https://mybenefits.ttec.com/us/candidates/ .   On a typical day, you'll  Parts Ordering and Status Backordered item ETA Order cancelation Parts Pricing Place outbound phone calls to dealerships to follow up on recent inquiries Grow personally and professionally Gain experience and pursue a career    Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you.  And the ability to connect yourself is what you bring to the table… along with the following: Must be fluent in French and English Minimum of 2 years’ experience as an automotive parts specialist Thorough knowledge of automobile mechanical and electronic functions Excellent computer skills Ability to multi-task Excellent communication skills A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)    The Equipment You'll Need Your own computer with  these technical requirements  (sorry no Apple, Chrome OS or tablets) Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
TTEC Duluth, GA
Jun 17, 2021
Full time
As an experienced customer service representative, its time to take your experience to the next level and become a customer advocate supporting a high-end, luxury automotive brand. Join us in providing an exceptional customer service experience as an Bilingual French-English Automotive Brand Ambassador with TTEC in Duluth, GA. What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions. As a TTEC Customer Experience Champion, You'll Enjoy Competitive hourly wage with performance based bonuses Knowledgeable, encouraging, and present leadership Career-growth and lots of learning opportunities for aspiring minds Paid training Health and wellness benefits and other awesome perks   On a typical day, you'll Answer questions on products and services  Assist customers with how-to's Address and resolve customer concerns to achieve first contact resolution Deliver amazing customer service Why You? What You Bring Remarkable verbal and written skills in both French and English Exceptional customer service experience; automotive experience preferred Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab Empathy is the key – it's so important it bears repeating Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #ttectop :   US-GA-Duluth :   _Customer Care Representative
TTEC
Jun 14, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a   Bilingual Customer Service and Sales associate - Spanish - English .  In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a   Bilingual Licensed Insurance Agent - Spanish - English   in   Daytona, FL . That’s right.  TTEC is paying you to train, study, and take your state insurance exam.  We even pay for all your licensing fees and continuing education credits.  It’s time to take your career to the next level with TTEC. As a TTEC Customer Experience Champion, You’ll Enjoy • Work from home in the   Daytona, FL   area to start and in our office once it is safe to do so again.  • Knowledgeable, encouraging, supportive and present leadership • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device • Flexible and growth-oriented study sessions • All state licensing exam fees covered by company • Yearly renewal of license provided by TTEC as your employer • Company-provided computer once you have secured your license • And yes…all the competitive performance bonus opportunities and benefits you’d expect. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   Once you become a Licensed Insurance Agent, on a typical day, you’ll  • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring • High speed internet access (>15 mbps) • Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Ability to maintain and follow strict personal privacy for customer information • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • Ability to read, write and speak fluently in Spanish and English About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. :   US-FL-Daytona :   _Customer Care Representative
TTEC
Jun 11, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a  Bilingual Customer Service and Sales Representative - Spanish-English .  In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a  Licensed Insurance Agent  work from home. That’s right.  TTEC is paying you to train, study, and take your state insurance exam.  We even pay for all your licensing fees and continuing education credits.  It’s time to take your career to the next level with TTEC. Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.   What You Can Expect FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device Flexible and growth-oriented study sessions All state licensing exam fees covered by company Yearly renewal of license provided by TTEC as your employer Company-provided computer once you have secured your license Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wage of $17.00 as you earn as you learn.  Once you receive your license, you will receive an increase to the base wage as you enter production on the program and the potential for a healthcare season completion bonus. And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you.  For full details on our benefits, visit  https://mybenefits.ttec.com/us/candidates/ .   What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   Once you become a Licensed Insurance Agent, on a typical day, you’ll   Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs •    Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up •    Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner •    Identify additional needs customers may have and help them to upgrade products or services   Why You? What You Bring  Ability to read, write and speak fluently in Spanish and English •    High speed internet access (>15 mbps) •    Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) •    Ability to maintain and follow strict personal privacy for customer information •    Strong customer service orientation •    High school diploma or equivalent is the minimum and… with education… more is better •    Handy with MS Windows and other computer applications   About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
TTEC Daytona Beach, FL
Jun 11, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a  Bilingual Customer Service and Sales Representative - Spanish-English .  In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a  Licensed Insurance Agent  in  Las Vegas, NV . That’s right.  TTEC is paying you to train, study, and take your state insurance exam.  We even pay for all your licensing fees and continuing education credits.  It’s time to take your career to the next level with TTEC. As a TTEC Customer Experience Champion, You’ll Enjoy • Work from home in the Las Vegas, NV area to start and in our office once it is safe to do so again.  • Knowledgeable, encouraging, supportive and present leadership • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device • Flexible and growth-oriented study sessions • All state licensing exam fees covered by company • Yearly renewal of license provided by TTEC as your employer • Company-provided computer once you have secured your license • $17.00 per hour as you learn.  Once you receive your license, you will receive an increase to the base wage as you enter production on the program and the potential for a healthcare season completion bonus • And yes…all the competitive performance bonus opportunities and benefits you’d expect. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   Once you become a Licensed Insurance Agent, on a typical day, you’ll  • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring • Ability to read, write and speak fluently in Spanish and English • High speed internet access (>15 mbps) • Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Ability to maintain and follow strict personal privacy for customer information • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   Primary Location :   US-NV-Las Vegas Job :   _Customer Care Representative  
TTEC
Jun 11, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a  Bilingual Healthcare Customer Service Representative - Spanish-English  work from home.  Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.   What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages of $13.00 to $16.00. And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you.  For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.   What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   On a typical day, you’ll  Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern •    Maintain customer accounts and information •    Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner •    Resolve customer technical issues with patience and understanding •    Identify additional needs customers may have and help them to upgrade products or services   Why You? What You Bring Ability to read, write and speak fluently in Spanish and English •    High speed internet connection (>15 mbps) •    Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict.  In other words, you have the gift of gab   •    Empathy is the key  •    Ability to adapt and excel in a fast-paced work environment •    Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) •    High school diploma or equivalent is the minimum and… with education… more is better •    Handy with MS Windows and other computer applications •    The passion and drive to make a difference   About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.  
TTEC Daytona Beach, FL
Jun 11, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a  Bilingual Licensed Healthcare Insurance Agent - Spanish - English  in  Daytona, FL . That’s right.  TTEC is paying you to train, study, and take your state insurance exam.  We even pay for all your licensing fees and continuing education credits.  It’s time to take your career to the next level with TTEC. As a TTEC Healthcare Insurance Agent, You’ll Enjoy • Work from home in the  Daytona, FL  area to start and in our office once it is safe to do so again.  • Knowledgeable, encouraging, supportive and present leadership • All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • Company-provided computer • And yes…all the competitive performance bonus opportunities and benefits you’d expect. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll  • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring • High speed internet access (>15 mbps) • Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • Ability to read, write and speak fluently in Spanish and English About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   :   US-FL-Daytona :   _Customer Care Representative
TTEC Atlanta, GA
Jun 11, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a  Bilingual Licensed Healthcare Insurance Agent - Spanish-English  work from home. That’s right.  TTEC is paying you to train, study, and take your state insurance exam.  We even pay for all your licensing fees and continuing education credits.  It’s time to take your career to the next level with TTEC. Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.   What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base wage of $23.00/hour. And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you.  For full details on our benefits, visit  https://mybenefits.ttec.com/us/candidates/ .   What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll  Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Identify additional needs customers may have and help them to upgrade products or services   Why You? What You Bring Ability to read, write and speak fluently in Spanish and English High speed internet access (>15 mbps) Current Health insurance license Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) Strong customer service orientation High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications   About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
TTEC McAllen, TX
Jun 10, 2021
Full time
We’re looking to connect with you to help us deliver exceptional customer service experiences as a  Spanish Bilingual Customer Service Representative - Work from home  with TTEC in  McAllen, TX .   Our recruitment, training and the position is 100% virtual for the protection of you and our employees.  Please connect to this opportunity by applying  online  or via text  'TTEC' to 97211 (Standard Msg & data rates may apply)  or email  McAllenTA@ttec.com  to connect with us.  Upon getting hired as a Spanish Bilingual Customer Service Representative, we will ask you to pick up your equipment from our McAllen, TX office   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   As a TTEC Customer Experience Champion, You'll Enjoy:   Competitive pay of $15 per hour Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds Fun, talented and witty teammates   On a typical day, you'll   Answer questions on products and services from customers of Fortune 500 brands Assist customers with how-to’s Address and resolve customer concerns to achieve first contact resolution Deliver amazing customer service   Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:   At least 6 months to of customer interaction experience - call center experience preferred Verified reliable, high-speed internet connection >15mbps (you can quickly check at Fast.com) Ethernet direct to router A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) near your router Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab Empathy is the key – it’s so important it bears repeating Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.  https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02YLE&lang=en&src=JB-27120
TTEC Orlando, FL
Jun 09, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a  Bilingual Licensed Healthcare Insurance Agent - Spanish - English  in  Orlando, FL  That’s right.  TTEC is paying you to train, study, and take your state insurance exam.  We even pay for all your licensing fees and continuing education credits.  It’s time to take your career to the next level with TTEC.   As a TTEC Healthcare Insurance Agent, You’ll Enjoy • Work from home in the  Orlando, FL  area to start and in our office once it is safe to do so again.  • Knowledgeable, encouraging, supportive and present leadership • All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • Company-provided computer • $23.00/hour and all the competitive performance bonus opportunities and benefits you’d expect.   What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll   • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services   Why You? What You Bring • High speed internet access (>15 mbps) • Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • Ability to read, write and speak fluently in Spanish and English   About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.  
TTEC Orlando, FL
Jun 09, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a  Bilingual Healthcare Customer Service Representative - Spanish - English  in  Orlando, FL.   As a TTEC Customer Experience Champion, You’ll Enjoy • Work from home in the  Orlando, FL  area to start and in our office once it is safe to do so again.  • Knowledgeable, encouraging, supportive and present leadership • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • Company-provided computer  • And yes…all the competitive performance bonus opportunities and benefits you’d expect. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   On a typical day, you’ll  • Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern • Maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring • High speed internet connection (>15 mbps) • Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict.  In other words, you have the gift of gab   • Empathy is the key  • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference • Ability to read, write and speak fluently in Spanish and English About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.  https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02YLI&lang=en&src=JB-27120
TTEC
Apr 13, 2021
Full time
Join our TTEC work from home team if you reside in 41 out of 50 states. We cannot accept applications for residents of AK, CA, CO, HI, IL, MA, MD, NY or WA or outside of the United States. We're hiring and are looking to team up with you to help us deliver exceptional customer service experiences as a  Work from Home Bilingual Licensed Healthcare Insurance Agent – Spanish Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. As TTEC team members, we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to elevate amazing customer service experiences.     About TTEC: We help global brands provide great experience to their customers, build customer loyalty, and grow their businesses. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human that deliver lasting value for everyone. Your role brings that principle to life. TTEC at home   Now is the time to do this all from your contemporary home office through our TTEC at home program.  We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.    On a typical day, you'll: Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being Assist Medicare-eligible individuals in selecting the products and services that best meets their needs Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies Aid customers with the enrollment process Qualify customers to join community meetings and schedule in-home appointments    As a TTEC Work from Home Licensed Healthcare Insurance Agent, you'll enjoy: Career advancement opportunities Employee rewards and discounts Continuous training and mentoring – lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging work group All license fees are paid for by TTEC as your employer Why you? What you bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly, with you.  And that ability to connect yourself is what you bring to the table; along with the following… Active health insurance license is required Bilingual in English and Spanish required You've done the sales thing… at least six months. Excellent communication skills Ability to be empathetic, positive and upbeat in written and verbal communications An ability to adapt and excel in a dynamic work environment High school graduate or equivalent Handy with MS Windows and other computer applications The passion and drive to make a difference A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The equipment you'll need: Your work equipment, including the computer, mouse, and headset, will be provided by TTEC Ability to hardwire (ethernet) direct to your internet modem or home router Apply today: Sounds like you? Then come connect with us...It takes just a few simple steps to get started: Click the Apply Now button below Complete our short online application Check your email for follow up and next steps TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #WorkFromHome #WorkFromHomeJobs #AtHomeJobs #LicensedHealthInsuranceAgent #HealthInsuranceJobs #HealthcareInsurance #HealthInsurance #InsuranceJobs #InsuranceSales #InsuranceSalesJobs #Sales https://ttec.taleo.net/careersection/10020/jobdetail.ftl?job=02WS4&src=
TTEC Phoenix, AZ US
Jan 23, 2021
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Inbound Customer Service Representative - Spanish  with TTEC in  Phoenix, AZ.   Our recruitment is 100% virtual for your protection and our employees. Please connect to this opportunity by applying online, via text 'TTEC' to 97211 (Standard Msg & data rates may apply), or email ericka.flanders@ttec.com.   This position requires you live within the Phoenix Metropolitan area, including areas such as Scottsdale, Phoenix, Peoria, Glendale, Sun City, Anthem, and surrounding areas.  When we are able to return to normal operations, this will also shift from a work from home environment back to our location.     Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC   We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.     As a TTEC Customer Experience Champion, You'll Enjoy   Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive pay and benefits you'd expect     Why You? What You Bring   Bilingual in English and Spanish 1 year of customer service experience Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference     What You'll be Doing   As a Bilingual Inbound Customer Service Representative - Spanish, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective.    For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #ttectop https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02UIM&srcz= JB-27120
TTEC Phoenix, AZ
Oct 28, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a   Bilingual Inbound Customer Service Representative - Spanish   with TTEC in   Phoenix, AZ. Our recruitment is 100% virtual for your protection and our employees. Please connect to this opportunity by applying online, via text 'TTEC' to 97211 (Standard Msg & data rates may apply), or email ericka.flanders@ttec.com. This position requires you live within the Phoenix Metropolitan area, including areas such as Scottsdale, Phoenix, Peoria, Glendale, Sun City, Anthem, and surrounding areas.   When we are able to return to normal operations, this will also shift from a work from home environment back to our location. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You'll Enjoy • Fun, talented and witty teammates • Knowledgeable, encouraging, and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive pay and benefits you'd expect Why You? What You Bring • Bilingual in English and Spanish • 1 year of customer service experience • Ability to adapt and excel in a fast-paced work environment • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference What You'll be Doing As a Bilingual Inbound Customer Service Representative - Spanish, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #ttectop https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02S91&lang=en
TTEC Orlando FL
Oct 28, 2020
Full time
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a   Bilingual Healthcare Customer Service Representative   with   TTEC   in   Orlando, FL. Accepting digital applications for your protection and the protection of our employees: Apply   online, via text   ‘TTEC’ to 97211 (Standard message & data rates may apply), or call   1.866.796.5485   to connect with us. To be eligible for this role you MUST• Be able to come to TTEC's office to pick up equipment• Have >15 mbps internet speed as validated by FAST.com• Ability to hardwire (ethernet) direct to your home router during your at home employment• Router must be within close vicinity of your quiet, at home workspace Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions. As a TTEC Customer Experience Champion, You'll Enjoy: • Fun, talented and witty teammates • Knowledgeable, encouraging, and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive pay and benefits you'd expect On a typical day, you'll • Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern • Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being • Maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: • Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab • Empathy is the key – it’s so important it bears repeating • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference Click on the   Apply Now   button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. Primary Location :   US-FL-Orlando Job :   _Customer Care Representative
TTEC Uniontown, PA
Oct 02, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Technical Support Representative - Spanish .   Accepting digital applications for your protection and the protection of our employees: Apply online, via text  ‘TTEC’ to 97211 (Standard Msg & data rates may apply) , or call  724.425.8202 / 724.425.8203  to connect with us.   To be eligible for this  work from home position , the following requirements must be met: Be able to pick up equipment from TTEC's office Internet speed at no less than 25 mbps as validated by FAST.com Ability to hardwire (ethernet) to the modem or router for this at-home employment Has a quiet home workspace   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.     About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   On a typical day, you'll Delivers friendly and helpful customer support to users who subscribe to the services offered by the Field Technology department Gathers user’s information and determines the issue by evaluating and analyzing the symptoms.  Troubleshoots software and mobile data computer problems Assists users on proper use of application software  Researches required information using available resources. Identifies and escalates priority issues when required. Stays current with system information, changes and updates. Identifies and assesses customers’ needs to achieve satisfaction   Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: Excellent bilingual communication skills in English and Spanish 1 year of Customer Service Experience High school graduate or equivalent Competency using MS Windows and other computer applications Friendly and outgoing personality essential Strong interpersonal skills  Must be able to work well in a team environment Proficient writing, communication and problem-solving skills Good understanding of technical aspects of PCs, MACs, tablets and mobile devices   Apply Today:  Call 724.425.8202 / 724.425.8203 or apply online today:   Click on the  Apply Now  button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.   Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).     If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   Primary Location : US-PA-Uniontown Job : _Customer Care Representative
TTEC Duluth, GA
Oct 01, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Customer Service Representative - French  with TTEC in  Duluth, GA.   Our recruitment is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying  online, or via text ' TTEC' to 97211  (Standard message & data rates may apply) .   Note: TTEC has been regarded by the local government as an essential business due to the nature of the work we are providing to the community during this crisis. Should you be hired, we do have training classes starting immediately to support the increased need of the community. Safety, sanitation and social distancing measures are being maintained in accordance with CDC guidelines. However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate.     Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   As a TTEC Customer Experience Champion, You'll Enjoy:   Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds Fun, talented and witty teammates   On a typical day, you'll     Answer questions on products and services from customers of Fortune 500 brands Assist customers with how-to's Address and resolve customer concerns to achieve first contact resolution Deliver amazing customer service       Why You? What You Bring:   Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:   Bilingual in French and English Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab Empathy is the key – it's so important it bears repeating Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.   Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse:   We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.     For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.  https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02NZ1&lang=en
TTEC Tempe, Az
Jul 31, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Customer Service Representative - Spanish with TTEC in Tempe, AZ.   Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us. Upon getting hired as a Customer Service Rep, we will ask you to pick up your equipment from our Tempe, AZ office.     COVID-19 Note:  During the pandemic, many of our Tempe employees are training and/or working from home. Also, all applications and interviews are virtual. To facilitate the short-term remote environment for our new hires, you will be required to come to our office briefly to acquire the equipment needed for this role.  When we are able to return to normal operations, this will shift from a work from home environment back to our site location.  However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC   We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing   You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   As a TTEC Customer Experience Champion, You'll Enjoy:   Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive pay and benefits you'd expect     On a typical day, you'll   Accept calls from customers Effectively resolve issues or concerns Gather information from the customer to make appropriate recommendations for new products and services Deliver amazing customer service       Why You? What You Bring:   Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well? Computer savvy High school graduate or equivalent High school graduate or equivalent 6 months of customer service experience     Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse:   We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our sales and customer service teams. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   TTEC is an Equal Opportunity Employer.   Primary Location : US-AZ-Tempe Job : _Customer Care Representative