TTEC

50 job(s) at TTEC

TTEC Duluth, GA
Aug 21, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual   Customer Service Representative – Spanish, an onsite position,  with TTEC in  Duluth, GA .    Our recruitment is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying  online,  or via text ' TTEC' to 97211.   Note: TTEC has been regarded by the local government as an essential business due to the nature of the work we are providing to the community during this crisis. Should you be hired, we do have training classes starting immediately to support the increased need of the community. Safety, sanitation and social distancing measures are being maintained in accordance with CDC guidelines. However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate.   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   As a TTEC Customer Experience Champion, You'll Enjoy:  Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds Fun, talented and witty teammates   On a typical day, you'll Answer questions on products and services from customers of Fortune 500 brands Assist customers with how-to's Address and resolve customer concerns to achieve first contact resolution Deliver amazing customer service   Why You? What You Bring:   Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:  Bilingual in English and Spanish 6 months of customer service experience automotive experience preferred Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab Empathy is the key – it's so important it bears repeating Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference  Click on the  Apply Now  button.   You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.   Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse:   We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers welcome here:   Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our sales and customer service teams.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   TTEC is an Equal Opportunity Employer.  https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02Q3R&src=
TTEC Tempe, Az
Jul 31, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Customer Service Representative - Spanish with TTEC in Tempe, AZ.   Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us. Upon getting hired as a Customer Service Rep, we will ask you to pick up your equipment from our Tempe, AZ office.     COVID-19 Note:  During the pandemic, many of our Tempe employees are training and/or working from home. Also, all applications and interviews are virtual. To facilitate the short-term remote environment for our new hires, you will be required to come to our office briefly to acquire the equipment needed for this role.  When we are able to return to normal operations, this will shift from a work from home environment back to our site location.  However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC   We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing   You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   As a TTEC Customer Experience Champion, You'll Enjoy:   Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive pay and benefits you'd expect     On a typical day, you'll   Accept calls from customers Effectively resolve issues or concerns Gather information from the customer to make appropriate recommendations for new products and services Deliver amazing customer service       Why You? What You Bring:   Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well? Computer savvy High school graduate or equivalent High school graduate or equivalent 6 months of customer service experience     Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse:   We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our sales and customer service teams. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   TTEC is an Equal Opportunity Employer.   Primary Location : US-AZ-Tempe Job : _Customer Care Representative  
TTEC Melbourne, FL
Jul 31, 2020
Full time
TTEC Florida Virtual Career Fair Thursday, August 20 th , 11 AM and 2 PM (Career Presentation starts on time) Zoom Link: https://bit.ly/ttecfloridavjf We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual   Healthcare Licensed Insurance Agent - Spanish  with TTEC in  Rockledge, Florida. TTEC is offering you the chance to gain your license all on us.       Accepting digital applications for your protection and the protection of our employees: Apply  online, or  via text ‘ TTEC’ to 97211  to connect with us.   COVID-19 Note: During the pandemic, all our TTEC Rockledge employees are working from home. Therefore, all applications and interviews are virtual. To facilitate the short-term remote new hire orientation and training environment for new hires, we are prioritizing those individuals with their own Windows-based PC and high-speed internet.  Because of this, after you apply, you will be sent an email inviting you to take what we lovingly call the Initial Systems Assessment (or ISA).  This checks your system for compatibility to ours.  When we are able to return to normal operations, this will also shift from a work from home environment back to our location.  Not having your own PC does not disqualify you from the job, but we may have to wait to start you until we return to normal operations.    Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.       About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.     We will train you to be a subject matter expert in your field, so that you can provide the highest level of service and advocacy to the people in need.  We are seeking dedicated and reliable individuals interested in taking their customer service career to the next level and join our  Health Insurance Career Development Program .  In this program, TTEC will: Provide FREE licensing course Assure flexible and additional study sessions Cover the cost of the exam fees Pay yearly renewal of license while connected with TTEC Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a  Licensed Healthcare Insurance Agent  to provide sales support for the customers of a nationally-recognized health insurance organization.  This is a free course to you required to be eligible for the license insurance agent role… and this means you will earn a higher wage than for our customer service representatives.  The time in the course is your only investment in this long-term growth opportunity for yourself and your family.   Additionally, we provide those that move onto the  Licensed Healthcare Insurance Sales  role like you with: Competitive hourly wage plus performance-based bonuses Career advancement opportunities Paid product knowledge, customer service, and sales training What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   Once you become a Healthcare Licensed Insurance Agent, on a typical day, you’ll Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) Bilingual in English and Spanish Strong customer service orientation Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent Handy with MS Windows and other computer applications The passion and drive to make a difference Join Us   Apply online today: Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.  Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.     For more information about TTEC or other jobs in Rockledge, FL   visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.     Primary Location : US-FL-Melbourne Job : _Customer Care Representative  
TTEC Melbourne, FL
Jul 31, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Licensed Healthcare Insurance Agent -  Spanish  with TTEC in  Rockledge, Florida   Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying  online  or via text ' TTEC' to 97211  to connect with us. Upon getting hired as a  Licensed Healthcare Insurance Agent , we will ask you to pick up your equipment from our TTEC Rockledge office.   To be eligible for this role you MUST Be able to come to TTEC's office to pick up equipment Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your employment Router must be within close vicinity of your quiet, at home workspace   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   As a TTEC Licensed Health Insurance Agent, You'll Enjoy All license fees provided by TTEC as your employer Continuing education paid by TTEC Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect Why You? What You Bring Bilingual in English and Spanish Current Health insurance license  Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference What You'll be Doing Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers Welcome Here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.   For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   Primary Location : US-FL-Melbourne Job : _Customer Care Representative
TTEC
Jul 24, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Licensed Healthcare Insurance Agent - Spanish  with TTEC in  Tempe, AZ .   Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying  online  or via text  'TTEC' to 97211  to connect with us.  Upon getting hired as a Licensed Healthcare Insurance Agent, we will ask you to pick up your equipment from our Tempe, AZ office .   To be eligible for this role you MUST Be able to come to TTEC's office to pick up equipment Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your at home employment Router must be within close vicinity of your quiet, at home workspace Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   As a TTEC Licensed Health Insurance Agent, You'll Enjoy All license fees provided by TTEC as your employer Continuing education paid by TTEC Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect   Why You? What You Bring Current Health insurance license Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   What You'll be Doing Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services   Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers Welcome Here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team. For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   TTEC is an Equal Opportunity Employer.   Primary Location : US-AZ-Tempe Job : _Customer Care Representative
TTEC Duluth, GA
Jul 23, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Licensed Healthcare Insurance Agent – Spanish  with TTEC in  Duluth, GA .   Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying  online  or via text  'TTEC' to 97211  to connect with us.  Upon getting hired as a Licensed Healthcare Insurance Agent, we will ask you to pick up your equipment from our Duluth, GA office.   To be eligible for this role you MUST Be able to come to TTEC's office to pick up equipment Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your at home employment Router must be within close vicinity of your quiet, at home workspace Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   As a TTEC Licensed Health Insurance Agent, You'll Enjoy All license fees provided by TTEC as your employer Continuing education paid by TTEC Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect   Why You? What You Bring • Bilingual in English and Spanish Current Health insurance license Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications   What You'll be Doing Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services   Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers Welcome Here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.   For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   TTEC is an Equal Opportunity Employer.   Primary Location : US-GA-Duluth Job : _Customer Care Representative
TTEC Daytona, FL
Jul 23, 2020
Full time
TTEC Florida Virtual Job Fair Thursday, September 17, 11AM and 2PM EST (Career Presentation starts on time) RSVP Here: http://bit.ly/floridarsvp Zoom Link: http://bit.ly/ttecflorida When everything’s connected, how we connect is everything… and we’d like to connect with you too!  Connect your compassionate nature, service orientation and previous customer service experience to a new career as a   Bilingual   Healthcare Licensed Insurance Agent with TTEC in Daytona Beach, Florida. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.     Life at TTEC   As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading…   As a TTEC Customer Experience Champion, You’ll Enjoy FREE licensing course (and you’ll be paid for your time to boot) Flexible and growth-oriented study sessions All state licensing exam fees covered by company Yearly renewal of license provided by TTEC as your employer Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you’d expect What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) Strong customer service orientation Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC or other jobs in Daytona Beach, Florida visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. :   US-FL-Daytona :   _Customer Care Representative
TTEC Daytona,FL
Jul 23, 2020
Full time
TTEC Florida Virtual Job Fair Thursday, September 17, 11AM and 2PM EST (Career Presentation starts on time) RSVP Here: http://bit.ly/floridarsvp Zoom Link: http://bit.ly/ttecflorida We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a   Bilingual Licensed Healthcare Insurance Agent – Spanish with TTEC in Daytona, FL. Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or   via text 'TTEC' to 97211 to connect with us. Upon getting hired as a   Bilingual Licensed Healthcare Insurance Agent – Spanish, we will ask you to pick up your equipment from our Daytona, FL office.   To be eligible for this role you MUST Be able to come to TTEC's office to pick up equipment Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your at home employment Router must be within close vicinity of your quiet, at home workspace Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   As a TTEC Licensed Health Insurance Agent, You'll Enjoy All license fees provided by TTEC as your employer Continuing education paid by TTEC Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect Why You? What You Bring Bilingual in English and Spanish Current Health insurance license   Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference What You'll be Doing Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #TTECTOP :   US-FL-Daytona :   _Customer Care Representative https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PUP&lang=en&src=JB-27120
TTEC Work From Home
Jul 23, 2020
Full time
Join our TTEC work from home customer service representative team if you reside 47 out of 50 states.  We cannot accept applications for residents of CA, HI or NY or outside of the United States. We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Bilingual Licensed Healthcare Insurance Agent - Spanish.   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.    About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   TTEC at home   Now is the time to do this all from your contemporary home office through our TTEC at home program.  We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.   On a typical day, you'll: Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being Assist Medicare-eligible individuals in selecting the products and services that best meets their needs Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies Aid customers with the enrollment process Qualify customers to join community meetings and schedule in-home appointments    As a TTEC Work from Home Licensed Healthcare Insurance Agent, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring – lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group All license fees provided by TTEC as your employer Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you.  And the ability to connect yourself is what you bring to the table… along with the following Active health insurance license required Excellent bilingual communication skills in English and Spanish You've done the sales thing…at least six months. Ability to be empathetic, positive and upbeat in written and verbal communications An ability to adapt and excel in a dynamic work environment High school graduate or equivalent Handy with MS Windows and other computer applications The passion and drive to make a difference A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The Equipment You'll Need: Your own computer with the following technical requirements is preferred - https://www.ttecjobs.com/en/work-from-home/requirements .  If you do not have the right equipment but DO have your active healthcare insurance license, we will provide equipment. USB Headset USB drive to access our systems Dual Monitors recommended A dedicated telephone (landline) or smart phone/device is required at all times during employment Ability to hardwire (ethernet) direct to your home router during your at home employment Apply Today: Sound like you? Then come connect with us...It takes just a few simple steps to get started:  Click the Apply Now button below Complete our short online application and Computer Requirements Check, followed by interactive assessments Check your email for follow up and next steps! TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!  Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   TTEC is an Equal Opportunity Employer.   #LicensedHealthcareInsuranceJobs #HealthcareInsuranceJobs #InsuranceJobs  #LI-Remote
TTEC Orlando, FL
Jul 23, 2020
Full time
TTEC Florida Virtual Job Fair Thursday, September 17, 11AM and 2PM EST (Career Presentation starts on time) RSVP Here: http://bit.ly/floridarsvp Zoom Link: http://bit.ly/ttecflorida   --   We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Licensed Healthcare Insurance Agent – Spanish  with TTEC in  Orlando, FL.   Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying  online  or via text ' TTEC' to 97211  to connect with us.   Upon getting hired as a Licensed Healthcare Insurance Agent, we will ask you to pick up your equipment from our Orlando, FL office.   To be eligible for this role you MUST Windows-based computer Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your at home employment Router must be within close vicinity of your quiet, at home workspace Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   As a TTEC Licensed Health Insurance Agent, You'll Enjoy All license fees provided by TTEC as your employer Continuing education paid by TTEC Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect Why You? What You Bring Bilingual in English and Spanish Current Health insurance license  Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications   What You'll be Doing Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.   For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   #TTECTOP https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PUF&src=
TTEC Sherwood, AR
Jul 22, 2020
Full time
TTEC Arkansas Virtual Job Fair Tuesday, September 15th, 10AM and 1 PM (Career Presentation starts on time) RSVP Here: http://bit.ly/ttecarkansasrsvp Zoom Link: http://bit.ly/ttecarkansasvjf -- We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Licensed Healthcare Insurance Agent – Spanish  with TTEC in  Sherwood, Arkansas   Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying  online  or via text ' TTEC' to 97211  to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Sherwood, AR office.   To be eligible for this role you MUST Be able to come to TTEC's office to pick up equipment Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your at home employment Router must be within close vicinity of your quiet, at home workspace Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   As a TTEC Licensed Health Insurance Agent, You'll Enjoy All license fees provided by TTEC as your employer Continuing education paid by TTEC Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect Why You? What You Bring Bilingual in English and Spanish Current Health insurance license  Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference What You'll be Doing Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services   Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.   For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   #TTECTOP   https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PU9&src=
TTEC Temple, TX
Jul 22, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Licensed Healthcare Insurance Agent - Spanish with TTEC in Temple, TX. Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Temple, TX office. To be eligible for this role you MUST • Be able to come to TTEC's office to pick up equipment • Have >15 mbps internet speed as validated by FAST.com • Ability to hardwire (ethernet) direct to your home router during your at home employment • Router must be within close vicinity of your quiet, at home workspace Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Licensed Health Insurance Agent, You'll Enjoy • All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you'd expect Why You? What You Bring • Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference What You'll be Doing • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services Apply Virtually Today 1. Click on the Apply Now button. 2. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! Career Changers Welcome Here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team. For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. TTEC is an Equal Opportunity Employer. #TTECTOP https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PU2&src=
TTEC Phoenix, AZ
Jul 09, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Inbound Customer Service Representative - Spanish with TTEC in Phoenix, AZ. Our recruitment is 100% virtual for your protection and our employees.  Please connect to this opportunity by applying online, via text 'TTEC' to 97211, or email ericka.flanders@ttec.com. Learn more about this role by joining us in one of our Information sessions at 9AM, 11AM and 2PM from Monday to Friday. Click on this link to join - https://bit.ly/31vVi4y COVID-19 Note:  During the pandemic, all our Phoenix employees are working from home. Therefore, all applications and interviews are virtual. To facilitate the short-term remote new hire orientation and training environment for new hires, we are prioritizing those individuals with their own Windows-based PC and high-speed internet.  Because of this, after you apply, you will be sent an email inviting you to take what we lovingly call the Initial Systems Assessment (or ISA).  This checks your system for compatibility to ours.  When we are able to return to normal operations, this will also shift from a work from home environment back to our location.  Not having your own PC does not disqualify you from the job, but we may have to wait to start you until we return to normal operations.    Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.    About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   As a TTEC Customer Experience Champion, You'll Enjoy   Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive pay and benefits you'd expect   Why You? What You Bring   Bilingual in English and Spanish 1 year of customer service experience Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   What You'll be Doing   As a Bilingual Inbound Customer Service Representative - Spanish, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective.   Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers Welcome Here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.    For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer.     Location/Division: Phoenix, AZ, USA Job Requisition: 02PJK-en Work From Home: No
TTEC 4000 Shader Road, Orlando, FL 32808
Jul 07, 2020
Full time
TTEC Florida Virtual Job Fair Thursday, September 17, 11AM and 2PM EST (Career Presentation starts on time) RSVP Here: http://bit.ly/floridarsvp Zoom Link: http://bit.ly/ttecflorida   --   We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Healthcare Customer Service Representative  with  TTEC  in  Orlando, FL .   Accepting digital applications for your protection and the protection of our employees: Apply  online , via text  'TTEC' to 97211 , or call  1.866.796.5485  to connect with us.   To be eligible for this role you MUST Be able to come to TTEC's office to pick up equipment Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your at home employment Router must be within close vicinity of your quiet, at home workspace   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   As a TTEC Customer Experience Champion, You'll Enjoy: Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive pay and benefits you'd expect   On a typical day, you'll   Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being Maintain customer accounts and information Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services   Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab Empathy is the key – it's so important it bears repeating Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference     Click on the  Apply Now  button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PGX&lang=en&JB-27120
TTEC Phoenix, Ar
Jul 01, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Healthcare Customer Service   Representative - Spanish  with TTEC in  Phoenix, AZ .  Our recruitment is 100% virtual for your protection and our employees. Please connect to this opportunity by applying online, via text 'TTEC' to 97211, or email ericka.flanders@ttec.com. Learn more about this role by joining us in one of our Information sessions at 9AM, 11AM and 2PM from Monday to Friday. Click on this link to join - https://bit.ly/31vVi4y COVID-19 Note:  During the pandemic, all our Phoenix employees are working from home. Therefore, all applications and interviews are virtual. To facilitate the short-term remote new hire orientation and training environment for new hires, we are prioritizing those individuals with their own Windows-based PC and high-speed internet.  Because of this, after you apply, you will be sent an email inviting you to take what we lovingly call the Initial Systems Assessment (or ISA).  This checks your system for compatibility to ours.  When we are able to return to normal operations, this will also shift from a work from home environment back to our location.  Not having your own PC does not disqualify you from the job, but we may have to wait to start you until we return to normal operations.      Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.     About TTEC   We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.    As a TTEC Customer Experience Champion, You'll Enjoy   Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive pay and benefits you'd expect   Why You? What You Bring   Bilingual in English and Spanish 1 year of customer service experience Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   What You'll be Doing   As a  Bilingual Healthcare Customer Service   Representative - Spanish , you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective.   Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers Welcome Here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.     For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer.     Primary Location : US-AZ-Phoenix Job : _Customer Care Representative    
TTEC McAllen, TX
Jun 24, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Spanish Bilingual Customer Service Representative  with TTEC in  McAllen, TX.     Our recruitment, training and the position is 100% virtual for the protection of you and our employees.  Please connect to this opportunity by applying  online,  via text ' TTEC' to 97211,  or call  1.866.796.5485  to connect with us.  Upon hire, we will ask you to pick up your equipment from our McAllen, TX office.  Please closely review the Why You section below to ensure that your work from home environment is compatible.   COVID-19 Note: TTEC has been regarded by the local government as an essential business due to the nature of the work we are providing to the community during this crisis.  Should you be hired, we do have remote training classes starting immediately to support the increased need of the community. Safety, sanitation and social distancing measures are being maintained in accordance with CDC guidelines. This role will require you to come to our office briefly to acquire the equipment needed for this role.  However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate.    As a TTEC Customer Experience Champion, You'll Enjoy:   Competitive pay of $15 per hour Helping people from the comfort of your home Knowledgeable, encouraging, and present leadership Remote support from knowledgeable, encouraging and present leadership Family-friendly environment Diverse and community-minded organization   Why You? What You Bring:   Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you.  And the ability to connect yourself is what you bring to the table… along with the following: At least 6 months to of customer interaction experience - call center experience preferred High school diploma/GED Verified reliable, high-speed internet connection >15mbps (you can quickly check at Fast.com) Ethernet direct to router A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) near your router Competency using Microsoft Windows Exceptional communication skills and phone etiquette   Click on the  Apply Now  button.   You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.   Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer.  https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02MV5&src=
TTEC Tempe, AZ
Jun 02, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Healthcare Insurance Agent – Customer Service - Spanish  with TTEC in  Tempe, AZ .   Our recruitment, training and the position is 100% virtual for the protection of you and our employees.  Please connect to this opportunity by applying  online  or via text  'TTEC' to 97211  to connect with us.  Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Tempe, AZ office .    To be eligible for this role you MUST Be able to come to TTEC's office to pick up equipment Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your at home employment Router must be within close vicinity of your quiet, at home workspace      Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.     About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.    As a TTEC Licensed Health Insurance Agent, You'll Enjoy All license fees provided by TTEC as your employer Continuing education paid by TTEC Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect   Why You? What You Bring Current Health insurance license  OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC).  Proctors available to answer questions and support you through the training course.  Course must be completed within a specified time frame. Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   What You'll be Doing Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services     Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers Welcome Here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.     For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer.  https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OTG&lang=en
TTEC Springfield, MO
Jun 01, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Healthcare Insurance Agent – Customer Service - Spanish  with TTEC in  Springfield, MO .      Our recruitment, training and the position is 100% virtual for the protection of you and our employees.  Please connect to this opportunity by applying  online  or via text  'TTEC' to 97211  to connect with us.  Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Springfield, MO office .    To be eligible for this role you MUST Be able to come to TTEC's office to pick up equipment Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your at home employment Router must be within close vicinity of your quiet, at home workspace      Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.     About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.    As a TTEC Licensed Health Insurance Agent, You'll Enjoy All license fees provided by TTEC as your employer Continuing education paid by TTEC Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect   Why You? What You Bring Current Health insurance license  OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC).  Proctors available to answer questions and support you through the training course.  Course must be completed within a specified time frame. Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   What You'll be Doing Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services     Apply Virtually Today Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers Welcome Here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.     For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer.  https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OTD&lang=en
TTEC Daytona, FL
Jun 01, 2020
Full time
TTEC Daytona Virtual Career Fair Tuesday, July 21, 2020, 11 AM to 3 PM Presentation starts hourly: 11 AM, 12 NOON, 1 PM and 2 PM   To join, simply click on this link: https://ttec.zoom.us/j/97215392290?pwd=cDhzUFRLRkppUjIwbzhyaXgzV0ViZz09 Or manually key in Meeting ID: 97215392290 We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Healthcare Insurance Agent – Customer Service  – Spanish  with TTEC in  Daytona, Florida.    Our recruitment, training and the position is 100% virtual for the protection of you and our employees.  Please connect to this opportunity by applying  online  or   via text ' TTEC' to 97211  to connect with us.  Upon getting hired as a Bilingual Healthcare Insurance Agent – Customer Service  – Spanish , we will ask you to pick up your equipment from our Daytona, FL office.   To be eligible for this role you MUST Be able to come to TTEC's office to pick up equipment Have >15 mbps internet speed as validated by FAST.com Ability to hardwire (ethernet) direct to your home router during your at home employment Router must be within close vicinity of your quiet, at home workspace    Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.    As a TTEC Licensed Health Insurance Agent, You'll Enjoy All license fees provided by TTEC as your employer Continuing education paid by TTEC Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect Why You? What You Bring Bilingual in English and Spanish Current Health insurance license  OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC).  Proctors available to answer questions and support you through the training course.  Course must be completed within a specified time frame. Minimum six (6) months sales experience Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   What You'll be Doing Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Apply Virtually Today   Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers Welcome Here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.   For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer. https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OT3&lang=en
TTEC United States
May 13, 2020
Full time
Join our TTEC work from home customer service representative team if you reside 46 out of 50 states.  We cannot accept applications for residents of CA, HI, IL or NY or outside of the United States.   We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Work from Home   Bilingual Healthcare Licensed Insurance Agent - Spanish  with TTEC.  TTEC is offering you the chance to gain your license all on us.   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.       We will train you to be a subject matter expert in your field, so that you can provide the highest level of service and advocacy to the people in need.  We are seeking dedicated and reliable individuals interested in taking their customer service career to the next level and join our  Health Insurance Career Development Program .  In this program, TTEC will: Provide FREE licensing course Assure flexible and additional study sessions Cover the cost of the exam fees Pay yearly renewal of license while connected with TTEC Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a  Licensed Healthcare Insurance Agent  to provide sales support for the customers of a nationally-recognized health insurance organization.  This is a free course to you required to be eligible for the license insurance agent role… and this means you will earn a higher wage than for our customer service representatives.  The time in the course is your only investment in this long-term growth opportunity for yourself and your family.   Additionally, we provide those that move onto the  Licensed Healthcare Insurance Sales  role like you with: Competitive hourly wage plus performance-based bonuses Career advancement opportunities Paid product knowledge, customer service, and sales training   Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you.  And the ability to connect yourself is what you bring to the table… along with the following: Bilingual in English and Spanish You've done the sales thing…at least six months. Excellent communication skills Ability to be empathetic, positive and upbeat in written and verbal communications An ability to adapt and excel in a dynamic work environment High school graduate or equivalent Handy with MS Windows and other computer applications The passion and drive to make a difference A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)   The Equipment You'll Need:   Your own computer with the following technical requirements: https://workbooth.info/applicants/workbooth-requirements/ USB Headset USB drive to access our systems Dual Monitors recommended A dedicated telephone (landline) or smart phone/device is required at all times during employment   Apply Today: Sound like you? Then come connect with us...It takes just a few simple steps to get started:  Click the Apply Now button below Complete our short online application and Computer Requirements Check, followed by interactive assessments Check your email for follow up and next steps! About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.     TTEC at home    Now is the time to do this all from your contemporary home office through our TTEC at home program.  We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.       If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!     Career Changers welcome here: Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer.   #CovidJobs #CoronaVirusJobs #CoronaJobs  https://ttec.taleo.net/careersection/10020/jobdetail.ftl?job=02O3W&lang=en