YouthCare

WORK SCHEDULE:    This position is full time regular and non-exempt and requires the ability to work a flexible schedule. The schedule will vary depending on program needs. Requires the ability and willingness to work nights, weekends, and holidays when needed, as well as being On-Call in the event of emergencies. AT YOUTHCARE:   YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity. ABOUT YOUTHCARE:   YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability. COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. ABOUT CASA DE LOS AMIGOS:    This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS).   POSITION SUMMARY:   Under the supervision of the Program Manager, the Program Supervisor will be responsible for the overall daily operations of the program site. The Program Supervisor will provide day-to-day supervision, leadership, and guidance of the Youth Counselors. In conjunction with other program leadership and staff, the Program Supervisor’s task is to create a safe and caring therapeutic environment for vulnerable young people in residence. The position requires strong organizational, supervisory, and administrative skills, as well as the ability to be flexible while maintaining a safe and structured environment. ESSENTIAL RESPONSIBILITIES: Assist the Program Manager and Program Director in the day-to-day oversight of the program. Hire, supervise, and develop Youth Counselor staff (both full time and on-call). Ensures program maintains licensing compliance; meeting at least the minimum standards as stated in WAC and ORR policies.  Ensure state and federal program requirements are met including that all forms and progress notes are properly completed, and intakes/exits are entered in the Office of Refugee Resettlement (ORR’s) web-based program (UAC Portal) and Capacity Management (HHS-OKTA)  Create all staff work schedule and recommends approval or dis-approval of all leave requests.  Ensures that ratios and appropriate supervision levels are continuously met per city, state, and federal requirements. Provide supervision, coaching, and feedback for all direct reports.  Complete performance evaluations in a timely manner.  Develops trainings for Youth Counselors, as needed, to improve performance and quality of client care.  Lead weekly house/community meeting for youth, and house staff meeting with Youth Counselors and Mental Health Therapist. Address client grievances in a timely manner. Ensure documentation and notifications are completed within required timeframes.  Oversee implementation of life skill workshops, or other psycho-educational activities facilitated by Youth Counselors. Conduct monthly Health and Safety inspection and program fire drill. Complete required documentation. This duty is shared with Program Coordinator. Ensure facility is appropriately stocked of all supplies (including food, PPE, office supplies, client clothing, etc.). This duty is shared with Program Coordinator. Ensure the facility and vehicle is maintained in a safe, clean orderly fashion. This duty is shared with Program Coordinator. Promptly report needs for facility repair to the Facilities Manager and Program Manager. This duty is shared with Program Coordinator. Coordinate and monitor house activities including use of kitchen and laundry facilities.  Ensure the overall cleanliness of the facility by monitoring weekly chores. Responsible for taking call as needed and required to answer and respond to emergency program calls. Split On-Call responsibility with other program supervisors.  Provide on-site coverage if needed during emergencies or when unable to find coverage to meet client-staff ratio needed.  Ensure behavioral management system is implemented in a fair, trauma-informed, and therapeutic manner.  Reconcile petty cash, Safeway card, Program Purchase Card, and 76 gas cards monthly, submits reports to Program Manager for review and approval. Plan or coordinate special events, such as holidays, acculturation activities, educational and recreational outings, and other meaningful experiences for Casa de los Amigos young people. Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Program Manager or designee as required by state and federal requirements.  This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. QUALIFICATIONS –            MINIMUM REQUIREMENTS:             3 or more years of experience working with vulnerable young people and/or young people experiencing homelessness. High School Diploma or GED. Fluency in Spanish and English, both written and verbally. Experience and credentials must comply with program contractual requirements, including but not limited to the   Washington State Department of Children, Youth, and Families   (DCYF) background clearance process and must be at least 21 years of age.  DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.  PREFERRED REQUIREMENTS: 1 or more years of experience documenting outcomes for grant compliance. 1 or more years of supervision experience. BA in social services, education, or related field. Leadership or teaching experience with Opportunity Youth or similar nontraditional populations. Course work, experience, or training in education, child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred.  CONDITIONS OF EMPLOYMENT:  Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one-year of hire date). DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. Ability to obtain a current Food Handler’s Card Successful completion of pre-service trainings as required by contracting agencies.  Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.   Computer software skills including Windows, Microsoft outlook, Microsoft Word. Initiative, creativity, reliability, flexibility, thoroughness. Strong verbal and written communication skills with good quality spelling, grammar and punctuation. High integrity when dealing with a broad array of cultures and restricted and/or confidential information. Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people. Ability to coordinate overall program functioning. Ability to accurately maintain and produce files, records, logs and reports. Ability to maintain professional boundaries with clients while building trust and respect. Ability and willingness to stay awake and alert during overnight shifts. Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety. May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. PHYSICAL REQUIREMENTS: Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.     BENEFITS:   YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period. EQUAL OPPORTUNITY EMPLOYMENT:   YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.      

WORK SCHEDULE:    This position is full time regular and non-exempt.  Work hours will vary and may require working some evenings and weekends.   Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential . AT YOUTHCARE:   YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity. ABOUT YOUTHCARE:   YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability. COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.  NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8. ABOUT CASA DE LOS AMIGOS:    This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The majority of clients come from Central America.  POSITION SUMMARY:    Under the supervision of the Program Manager, the Program Coordinator ensures each facility is maintained to state and federal health and safety standards, is appropriately stocked of food and supplies, maintains each vehicle in accordance with state and licensing regulations, and coordinates repairs with external providers and YouthCare’s Facilities Department. The role also provides direct supervision and support to clients in care during days which the role is scheduled to meet ratio requirements. ESSENTIAL RESPONSIBILITIES: Ensure Casa Uno and Casa Dos are appropriately stocked with supplies (including office supplies, occupancy supplies, and clothing and personal items for the clients). Purchase program and/ client supplies as needed based on weekly inventory checks. Ensure supply storage areas remain organized and tidy. Facilitate monthly fire drills, security checks, window alarm checks, and emergency lighting tests. Provide educational workshops to clients and/or staff on fire safety, disaster preparedness, and other similar topics.  Complete Costco food orders on a weekly basis; ensure program is stocked with fresh, culturally appropriate foods to meet the weekly meal plans. Ensure each employee has obtained their Food Handler’s Card and food is cooked and stored in accordance with food safety standards. Fill up CASA vehicles gas tanks as needed. Schedule quarterly preventative maintenance for each of the program vehicles. Schedule appointments for vehicles as issues arise.  Perform weekly audit of mileage logs to ensure they are completed to the standards of the organization. Send all logs to Facilities monthly. Ensure each employee has taken 15-passenger and defensive driving training. Coordinate two supervised training drives with each employee prior to driving alone.  Coordinate facility repairs with YouthCare’s facilities department and/or external providers. While in ratio, provide direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, completing required documentation/data entry, and facilitating life skills workshops.  Complete client intake and discharge procedures, as needed.  Provide assistance and transportation for client outings, medical appointments, and to the airport, as needed.  Assist with shift coverage by working shifts that others are unable to work due to illness, emergencies, etc. Attend applicable staff meetings. Complete other duties as assigned by Lead Teacher, Program Supervisor, Program Manager, or Assistant Director. This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. QUALIFICATIONS – MINIMUM REQUIREMENTS:              High proficiency in both Spanish and English (both written and verbal) At least 1 year of working with children and adolescents, immigrants and refugees, or other vulnerable populations.  Understanding of issues affecting recently arrived immigrants.  High School Diploma or GED. Experience and credentials must comply with program contractual requirements, including but not limited to the   Washington State Department of Children, Youth, and Families   (DCYF) background clearance process and must be at least 21 years of age.  DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. PREFERRED REQUIREMENTS: BA in relevant field, or 3 years comparable experience preferred. CONDITIONS OF EMPLOYMENT:  Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one-year of hire date). Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings.  Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. Ability to obtain a current Food Handler’s Card Successful completion of pre-service trainings as required by contracting agencies.  Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.  Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel. Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.  Initiative, creativity, reliability, flexibility, thoroughness. Strong verbal and written communication skills with good quality spelling, grammar and punctuation. High integrity when dealing with a broad array of cultures and restricted and/or confidential information. Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people. Ability to accurately maintain and produce files, records, logs and reports. Ability to maintain professional boundaries with clients while building trust and respect. Ability and willingness to stay awake and alert during overnight shifts. Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety. May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. PHYSICAL REQUIREMENTS: Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.     BENEFITS:   YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period. EQUAL OPPORTUNITY EMPLOYMENT:   YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.       

WORK SCHEDULE:    This position is full time regular and exempt.  Work hours will vary.  Must be flexible, to be able to cover the floor as needed for extended periods of time (2-3 hours) but not entire shifts. AT YOUTHCARE:   YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.  Join our amazing CASA team and receive a new hire bonus up to $3,000. ABOUT YOUTHCARE:   YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability. COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption an an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.  ABOUT CASA DE LOS AMIGOS:    This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The clients are unaccompanied minors, primarily from Central America, and the program’s goal is safe and timely reunification with family in the United States.  POSITION SUMMARY:   Under the supervision of the Director of Adolescent Services, the Bilingual Mental Health Therapist is responsible for providing mental health services to young people at YouthCare in the ORR (Office of Refugee Resettlement) funded programs. Duties include initial mental health and risk assessments, one-on-one counseling sessions, facilitation, and planning of psychoeducational groups for young people, collaboration with case planning and completion of on-going assessment paperwork. This position requires a high degree of flexibility in responding to emergent needs of young people in crisis and good organizational and documentation skills. ESSENTIAL RESPONSIBILITIES: Provide a 20 - 40 hours weekly of direct client contact, including face-to-face counseling, and appropriate outside functions, such as escorting to appointments. Carry a caseload of up to 10-20 active clients. Assess each client’s goals, safety, and need for level of services.  Screen all clients for human trafficking.  Provide each young person in care with weekly one-on-one sessions.  Create and implement group curricula; facilitate groups on at least a weekly basis.  Partner with program leadership to create learning opportunities for Youth Counselors to learn about the mental health of clients, trauma-informed care, attachment theory, and other relevant topics for success in the program.  Provide referrals and case summaries to psychiatric providers in the event that it is necessary for young people to access a higher level of service. Develop safety and behavioral contracts, as well as post-care resource lists that focus on mental health resources and coping skills following reunification. Communicate safety considerations to the team in a timely manner.  Conduct family sessions, provide psycho-education to sponsors, and conduct sponsor assessments (as needed) to ensure the safety of the family and home for the client’s reunification.  Complete and submit all documentation in a timely manner, including client intake and exit paperwork; assessment and service plans; child trafficking referrals, and significant incident reports.  Complete 30-day safety and wellness calls following a client’s discharge.  Review caseload weekly with Assistant Director, Case Managers, and 3rd party GDIT. Attend Quarterly Stakeholders’ Meetings. Participate in file audits of all ORR young people in care quarterly to ensure proper documentation is being completed. Must be flexible, to be able to cover the floor as needed. Training and/or facilitation of mental health curricula to a variety of audiences This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. QUALIFICATIONS – MINIMUM REQUIREMENTS:              Verbal and written fluency in the Spanish language. Counseling sessions are conducted in Spanish.  Master's Degree in Psychology, Social Work, Marriage and Family Therapy, or related field of study. Must be eligible for licensure/affiliate licensure.  Experience and credentials must comply with program contract requirements including but not limited to the Department of Children, Youth & Families (DCYF) background check and must be at least 21 years of age. PREFERRED REQUIREMENTS: 2 year of experience successfully working with vulnerable young people (particularly immigrants or those within the Latinx population) or young adults in a crisis, during outreach efforts or in residential setting. Two years clinical mental health experience supervised by an MHP. CONDITIONS OF EMPLOYMENT:  Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one-year of hire date). DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. Employees who drive YouthCare vehicles as a requirement for their position, must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings.  Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. Ability to obtain a current Food Handler’s Card Successful completion of pre-service trainings as required by contracting agencies.  Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.   Computer software skills including Windows, Microsoft outlook, Microsoft Word. Initiative, creativity, reliability, flexibility, thoroughness. Strong verbal and written communication skills with good quality spelling, grammar and punctuation. High integrity when dealing with a broad array of cultures and restricted and/or confidential information. Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people. Ability to coordinate overall program functioning. Ability to accurately maintain and produce files, records, logs and reports. Ability to maintain professional boundaries with clients while building trust and respect. Ability and willingness to stay awake and alert during overnight shifts. Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety. May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. PHYSICAL REQUIREMENTS: Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.       BENEFITS:   YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period. EQUAL OPPORTUNITY EMPLOYMENT:   YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.

WORK SCHEDULE:     This position is On-Call specifically for Adolescent Housing Services (Under-18),   part-time , and non-exempt.  Work schedules will vary and may include days, weekends, swing, grave, and holidays depending on program need.  Shifts Coverage Needed: (Day shift hours are from 7:00 a.m. to 3:00 p.m. or 8:00 a.m. to 4:00 p.m., Swing shifts are 3:00pm to 11pm or 4:00 p.m. to 12:00 a.m., and Grave shift hours are 11:00 p.m. to 7:00 a.m. or 12:00 a.m. to 8:00 a.m.). On-Calls typically work mostly weekends, holidays, and emergency shift openings but schedules may vary due to emergent needs of program.  On-Calls receive $1.75 per hour pay differential in lieu of benefits.  All applicants who work in our Casa de los Amigos program will receive an additional $2.00 per hour language differential. AT YOUTHCARE:    YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity. ABOUT YOUTHCARE:   YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability. COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8. ABOUT ADOLESCENT HOUSING SERVICES:    YouthCare’s Adolescent Housing Services is composed of two short-term shelters - HOPE Center and Adolescent Shelter, a shelter for unaccompanied minors Casa De Los Amigos, and long-term transitional living program Pathways. This department serves adolescents aged 12 to 17, is licensed by Washington State Department of Licensing Resources, and follow the Washington Administrative Codes (WAC 110-145-XXXX). POSITION SUMMARY:   Under the supervision of the Program Manager and/or Program Supervisor at each program location, the On-Call Youth Counselor for Adolescent Housing Services is responsible for the daily management of the program site. All Housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. Youth Counselor's task is to create a safe and caring environment for high risk youth in residence who are preparing to transition to become more self-sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change. ESSENTIAL RESPONSIBILITIES: Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention to residents. Must be able to apply positive behavior modification techniques and model effective de-escalation and problem-solving skills. Provide transportation with agency vehicles and or support for appointments (medical, counseling, etc.) as needed.   Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.). Maintains a flexible work schedule (filling shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in On-Call basis for the program and the agency, as required by individual program and agency needs. With direction from Manager or Supervisor, help plan for, direct and/or provide support for recreational, educational, and therapeutic activities that are in alignment with service plans and permanency goals. Instruct and assist youth in self-care skills/tasks, including personal care and preparing food for meals and snacks in accordance with posted menus. May be required to assist in packing client belongings and cleaning and sanitizing of exited bedrooms. Depending on program needs, at designated times, prepare and cook meals for up to 20 clients. Attend and fully participate in training sessions as required by program contracts (a minimum of 24 hours is required per year for Pathways, Hope Center, and Adolescent Shelter. A minimum of 40 hours per year is required for Casa). Respond to program leadership for shift openings. Must provide monthly availability for at least three shifts per month.  Read and Complete daily progress notes, emails, logbook, and any other tracking documentation of provided client services. Comply with mandated reporting requirements as outlined in the WACs. Oversee the safety and cleanliness of the facility, including the restrooms, laundry room, the community room, and adjoining deck. Perform light janitorial work, including vacuuming carpets; taking out trash; sweeping/mopping floors; and similar tasks. Compile maintenance requests and submit to Program Manager or Program Supervisor as needed. May need to dispense medication, and complete related documentation. May need to perform weekly medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines. Complete incident reports on any facility damage, medical emergencies or any significant incident which occurs in program or with client care. This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. QUALIFICATIONS – MINIMUM REQUIREMENTS: 1 year of experience successfully working with at-risk-youth or young adults in a crisis, during outreach efforts or in residential setting. High School Diploma or GED. Experience and credentials must comply with program contract requirements including but not limited to the   Washington State Department of Children, Youth & Families   (DCYF) background check and must be at least 21 years of age.  DCYF background checks is required for all employees working in Under-18 Housing programs. Fluency in Spanish (both written and verbal). PREFERRED REQUIREMENTS: Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred. Bilingual candidates strongly encouraged to apply. CONDITIONS OF EMPLOYMENT:  Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one-year of hire date). DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. Ability to obtain a current Food Handler’s Card Successful completion of pre-service trainings as required by contracting agencies.  Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.   Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings.  Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. Computer software skills including Windows, Microsoft outlook, Microsoft Word Initiative, creativity, reliability, flexibility, thoroughness Strong oral and written communication skills with good quality spelling, grammar and punctuation High integrity when dealing with a broad array of cultures and restricted and/or confidential information. Ability to deal therapeutically with behavioral and emotional problems presented by youth and understanding of emotionally, physically and sexually abused youth. Ability to coordinate overall program functioning. Ability to answer program phone, complete intakes/exits, and communicate with guardians, supervisors, and community resources. Ability to accurately maintain and produce files, records, logs and reports. Ability to maintain professional boundaries with clients while building trust and respect. Ability and willingness to stay awake and alert during overnight shifts. Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and youth safety. May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. PHYSICAL REQUIREMENTS: Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs. BENEFITS:   Tax-deferred 401(k) retirement participation is available to eligible On-Call employees after successful completion of the 90-day Introductory Period. On-Call employees also earn Sick and Safe Leave in compliance with the City of Seattle Ordinance. EQUAL OPPORTUNITY EMPLOYMENT:   YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.

WORK SCHEDULE:   This position is full-time regular and non-exempt. Shifts Coverage Needed: Grave shifts are generally 11pm-7am, Swing shifts are generally 3:00pm- 11:00pm, and Day shifts are generally 7am-3pm. Shifts include at least one weekend day and holidays.   Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential. AT YOUTHCARE:   We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity. ABOUT YOUTHCARE:   YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability. COVID vaccinations are mandated at YouthCare.  Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding.  Please note:  Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8. ABOUT CASA DE LOS AMIGOS:   This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). POSITION SUMMARY:   Under the supervision of the Program Supervisor, the Engagement Specialist is responsible for the daily management of the program site. All housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. In conjunction with other staff, the Engagement Specialist’s task is to create a safe and caring environment for vulnerable young people in residence who are preparing to transition to become more self- sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change. CORE RESPONSIBILITIES: Build trust and rapport with young people experiencing homelessness and housing instability, young people who have experienced sexual exploitation and/or young people who are at risk.   Engage, support, coach, and develop young people using healing-centered engagement practices and a strength-based approach.  Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention and services to young people. Must learn and apply positive behavior modification techniques and model effective de-escalation, problem-solving and mediation skills. Be willing to intervene in times of crisis using these skills.   Complete necessary paperwork and data collection, including intake, enrollment, case notes as needed. Additionally complete Incident reports and/or Significant Incident Reports within the required timeframe on any facility damage, medical emergencies, client's welfare and/or any incident which occurs out of the ordinary functioning of the site.   Maintain accurate and timely case records, progress notes, logbooks, and other types of documentation and enter data into YouthCare’s CaseWorthy client management system according to agency standards. Execute Performance and Quality Improvement (PQI) tasks and accreditation standards and adhere to all agency policies and procedures.   Comply with Agency, Licensing and ORR’s mandated reporting requirement and report suspected abuse, neglect, or sexual exploitation of minors within the required timeframe.    Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for young people.   Support with coordination of basic needs, inclusion of meals, referrals to systems of support, clothing, etc. Develop and deliver group and individual programming to foster life and social skill development. Programming provides an opportunity for youth and young adults to engage, increase knowledge and skills, and moves young people toward the agency’s four core outcomes - housing stability, financial independence, community support, and wellness. Work collaboratively with other YouthCare programs, families, school district professionals, crisis services personnel, and staff from other agencies in support of youth.    Communicate client needs and behaviors to the appropriate staff, and refer young people to appropriate and necessary services, as needed.   Oversee the safety and cleanliness of the facility, including disinfecting surfaces and following cleaning protocols in the staff office, restrooms, laundry room, the community room/milieu, school, and client rooms. Perform light janitorial work, including vacuuming/sweeping/mopping; taking out trash; and similar tasks, as outlined by site need and agency protocols. Compile maintenance requests and submit to program leadership/maintenance staff as needed  Participate in regular supervision, client consultations, and staff and agency meetings. Attend and fully participate in meetings, professional development opportunities, and designated training sessions as required.    Obtain and maintain certifications for all required trainings and certifications (including Food Handler’s License, BBP, CPR / First Aid, De-escalation, Mental Health First AID).   Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).   Maintains a flexible work schedule (filing shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in on-call basis for the program and the agency, as required by individual program needs. PROGRAM SPECIFIC RESPONSIBILITIES: Ensure all client-related data is accurate and updated in the ORR UC Portal, current program documentation system and/or other database(s). Additionally, completing capacity management through Okta-HHS, if working grave hours. Dispense medication (as needed), and complete related documentation. Perform medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.  Contact advice nurse and/or take clients for urgent medical care, as needed.  Maintain an awareness of client whereabouts and line of site supervision, as required. Complete room, bed and safety checks at required intervals and complete required documentation  At designated times, prepare and cook meals for up to 20 residents and staff. Ensure food pantries and fridge are organized and free of expired foods.  Complete discharge procedures: transport clients to the airport for reunification (as needed). Provide transportation for outings and client appointments; operate the agency vehicle in accordance with law and in a safe manner.   Assist in packing client belongings and cleaning and sanitizing exited bedrooms, and prepping bedrooms for incoming clients.  Immediately report to supervisor on-call any incident which threatens child welfare or is a licensing violation.  This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. QUALIFICATIONS –                MINIMUM REQUIREMENTS:  Bilingual (English/Spanish) 1 year of experience successfully working with children or young adults.  High School Diploma or GED. Experience and credentials must comply with program contractual requirements, including but not limited to the   Washington State Department of Children, Youth, and Families   (DCYF) background clearance process and must be at least 21 years of age.  PREFERRED REQUIREMENTS: Bachelor’s Degree or four years of successful experience with young people in a crisis or refugees/immigrants.  Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred. CONDITIONS OF EMPLOYMENT:  Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one-year of hire date). DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings.  Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. Ability to obtain a current Food Handler’s Card Successful completion of pre-service trainings as required by contracting agencies.  Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.  This will also include Prevention of Sexual Abuse training every six months. Ability to comply with the Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries. Ability to comply with all YouthCare, Casa de los Amigos, State Licensing, and Office of Refugee Resettlement policies.  Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel. Initiative, creativity, reliability, flexibility, thoroughness. Strong verbal and written communication skills with good quality spelling, grammar and punctuation. High integrity when dealing with a broad array of cultures and restricted and/or confidential information. Ability to coordinate overall program functioning. Ability to maintain professional boundaries with clients while building trust and respect. Ability to accurately maintain and produce files, records, logs and reports in English. Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety. Ability and willingness to stay awake and alert during overnight shifts. May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. PHYSICAL REQUIREMENTS: Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs. BENEFITS:   YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period. EQUAL OPPORTUNITY EMPLOYMENT:   YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.

WORK SCHEDULE:   This position is full-time regular and non-exempt. Shifts Coverage Needed: Grave shifts are generally 11pm-7am, Swing shifts are generally 3:00pm- 11:00pm, and Day shifts are generally 7am-3pm. Shifts include at least one weekend day and holidays.   Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential. AT YOUTHCARE:   We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity. ABOUT YOUTHCARE:   YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability. COVID vaccinations are mandated at YouthCare.  Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding.  Please note:  Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8. ABOUT CASA DE LOS AMIGOS:   This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). POSITION SUMMARY:   Under the supervision of the Program Supervisor, the Engagement Specialist is responsible for the daily management of the program site. All housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. In conjunction with other staff, the Engagement Specialist’s task is to create a safe and caring environment for vulnerable young people in residence who are preparing to transition to become more self- sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change. CORE RESPONSIBILITIES: Build trust and rapport with young people experiencing homelessness and housing instability, young people who have experienced sexual exploitation and/or young people who are at risk.   Engage, support, coach, and develop young people using healing-centered engagement practices and a strength-based approach.   Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention and services to young people. Must learn and apply positive behavior modification techniques and model effective de-escalation, problem-solving and mediation skills. Be willing to intervene in times of crisis using these skills.   Complete necessary paperwork and data collection, including intake, enrollment, case notes as needed. Additionally complete Incident reports and/or Significant Incident Reports within the required timeframe on any facility damage, medical emergencies, client's welfare and/or any incident which occurs out of the ordinary functioning of the site.   Maintain accurate and timely case records, progress notes, logbooks, and other types of documentation and enter data into YouthCare’s CaseWorthy client management system according to agency standards. Execute Performance and Quality Improvement (PQI) tasks and accreditation standards and adhere to all agency policies and procedures.   Comply with Agency, Licensing and ORR’s mandated reporting requirement and report suspected abuse, neglect, or sexual exploitation of minors within the required timeframe.    Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for young people.    Support with coordination of basic needs, inclusion of meals, referrals to systems of support, clothing, etc. Develop and deliver group and individual programming to foster life and social skill development. Programming provides an opportunity for youth and young adults to engage, increase knowledge and skills, and moves young people toward the agency’s four core outcomes - housing stability, financial independence, community support, and wellness. Work collaboratively with other YouthCare programs, families, school district professionals, crisis services personnel, and staff from other agencies in support of youth.    Communicate client needs and behaviors to the appropriate staff, and refer young people to appropriate and necessary services, as needed.   Oversee the safety and cleanliness of the facility, including disinfecting surfaces and following cleaning protocols in the staff office, restrooms, laundry room, the community room/milieu, school, and client rooms. Perform light janitorial work, including vacuuming/sweeping/mopping; taking out trash; and similar tasks, as outlined by site need and agency protocols. Compile maintenance requests and submit to program leadership/maintenance staff as needed   Participate in regular supervision, client consultations, and staff and agency meetings. Attend and fully participate in meetings, professional development opportunities, and designated training sessions as required.    Obtain and maintain certifications for all required trainings and certifications (including Food Handler’s License, BBP, CPR / First Aid, De-escalation, Mental Health First AID).   Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).   Maintains a flexible work schedule (filing shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in on-call basis for the program and the agency, as required by individual program needs. PROGRAM SPECIFIC RESPONSIBILITIES: Ensure all client-related data is accurate and updated in the ORR UC Portal, current program documentation system and/or other database(s). Additionally, completing capacity management through Okta-HHS, if working grave hours. Dispense medication (as needed), and complete related documentation. Perform medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.  Contact advice nurse and/or take clients for urgent medical care, as needed.  Maintain an awareness of client whereabouts and line of site supervision, as required. Complete room, bed and safety checks at required intervals and complete required documentation  At designated times, prepare and cook meals for up to 20 residents and staff. Ensure food pantries and fridge are organized and free of expired foods.  Complete discharge procedures: transport clients to the airport for reunification (as needed).  Provide transportation for outings and client appointments; operate the agency vehicle in accordance with law and in a safe manner.   Assist in packing client belongings and cleaning and sanitizing exited bedrooms, and prepping bedrooms for incoming clients.  Immediately report to supervisor on-call any incident which threatens child welfare or is a licensing violation.  This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. QUALIFICATIONS –                MINIMUM REQUIREMENTS:  Bilingual (English/Spanish) 1 year of experience successfully working with children or young adults.  High School Diploma or GED. Experience and credentials must comply with program contractual requirements, including but not limited to the   Washington State Department of Children, Youth, and Families   (DCYF) background clearance process and must be at least 21 years of age.  PREFERRED REQUIREMENTS: Bachelor’s Degree or four years of successful experience with young people in a crisis or refugees/immigrants.  Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred.  CONDITIONS OF EMPLOYMENT:  Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one-year of hire date). DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings.  Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. Ability to obtain a current Food Handler’s Card Successful completion of pre-service trainings as required by contracting agencies.  Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.  This will also include Prevention of Sexual Abuse training every six months. Ability to comply with the Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries. Ability to comply with all YouthCare, Casa de los Amigos, State Licensing, and Office of Refugee Resettlement policies.  Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel. Initiative, creativity, reliability, flexibility, thoroughness. Strong verbal and written communication skills with good quality spelling, grammar and punctuation. High integrity when dealing with a broad array of cultures and restricted and/or confidential information. Ability to coordinate overall program functioning. Ability to maintain professional boundaries with clients while building trust and respect. Ability to accurately maintain and produce files, records, logs and reports in English.  Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety. Ability and willingness to stay awake and alert during overnight shifts. May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. PHYSICAL REQUIREMENTS: Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs. BENEFITS:   YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period. EQUAL OPPORTUNITY EMPLOYMENT:   YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.

WORK SCHEDULE:     This position is full time regular and non-exempt. Typical work schedule is Tuesday through Saturday.  Work hours will vary and requires the ability and willingness to work evenings, weekends, and holidays when needed.   Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential. AT YOUTHCARE:    YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity. ABOUT YOUTHCARE:   YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability. COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption an an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.  NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8. ABOUT CASA DE LOS AMIGOS:    This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS).  All the clients are unaccompanied minors, primarily from Central America, who have recently migrated to the United States. The goal of the program is safe and timely reunification with family in the U.S. POSITION SUMMARY:    Under the supervision of the Case Management Supervisor, the Bilingual Case Manager is responsible for the day-to-day case management and family reunification services for youth placed in the Casa Program under the Office of Refugee Resettlement (ORR) and in accordance with all ORR policies and procedures. Duties include all intake and exit paperwork, case planning, crisis intervention, transportation, providing or obtaining translation services, ensuring clients meet all immigration related court appointments and requirements, and assisting in the safe and timely release of each client.  This position requires shift responsibilities, a high degree of flexibility in responding to emergent needs of young people in crisis, and good organizational and documentation skills. ESSENTIAL RESPONSIBILITIES: Carry a small case load of up to 6 active clients (may be more during staffing shortages). Provide assistance to Case Management Supervisor, Case Manager, and two mental health therapists (filing and other administrative tasks). Provide assistance to medical coordinator for transportation to appointments and medical data-entry.  Track client entries and exits, and other client information in Excel and other applicable case management databases.  Review and close case files. Ensure quality in files and organization in file room. Coordinate and follow-up with team members for any missing documentation. Ensure current case files have all required case management documentation and assist in filing of paperwork. Remain up to date on ORR policy and procedures and implement case management changes within provided timeframe and as needed. Assess assigned client’s need for services and develop and document service plans that best meet the client request while respecting both ORR and DHS regulations and as clinically appropriate. Complete, maintain, and submit all documentation in a timely manner, including client intake and exit paperwork; assessments and service plans; child trafficking screenings and home study referrals; case notes; family reunification packet and sponsor background checks; changes of address. Maintain timely and accurate data entry in the UC Portal and YouthCare databases. Educate sponsors and clients on immigrant rights and restrictions, child welfare rights, ORR sponsor care agreement and ORR/DHS requirements and expectations post-release. Collaborate with community partners such as KIND and consulates to ensure services are provided in a timely manner. Review caseload weekly with Assistant Director, 3rd Party GDIT, Federal Field Specialist and Mental Health Therapist. Attend and participate in quarterly Stakeholder’s meetings. Escort clients of 12 and 13 years old to their reunification destinations as needed. Potential to stay overnight at agency expense if necessary due to flight schedules. Participate in regular staff training on updated ORR policies and procedures, program requirements, immigrant and refugee issues, as needed. Attend applicable staff meetings. Participate in file audits of all ORR young people in care quarterly to ensure proper documentation is being completed. Must be flexible and be able to cover the floor as needed. These duties include, but are not limited to, providing direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, and completing required documentation/data entry. Attend a minimum of 40 hours of in-service or equivalent trainings per year; including all YouthCare and ORR required trainings. This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. QUALIFICATIONS – MINIMUM REQUIREMENTS: High proficiency in speaking, reading, and writing in both Spanish and English languages. Have one year of experience working directly with children. Two years of social services education may be substituted for the required experience. Understanding of issues affecting young people experiencing homelessness and population resources. High School Diploma or GED. Experience and credentials must comply with program contractual requirements, including but not limited to the   Washington State Department of Children, Youth, and Families   (DCYF) background clearance process and must be at least 21 years of age.  DCYF Clearance must be maintained for entirety of employment when working with under-18 clients PREFERRED REQUIREMENTS: 1 or more years of experience working with young people experiencing homelessness at risk or immigrant young people highly preferred. BA in Psychology, Social Service or related field and one year experience, or three years comparable experience.  CONDITIONS OF EMPLOYMENT:  Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one-year of hire date). DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. Ability to obtain a current Food Handler’s Card Successful completion of pre-service trainings as required by contracting agencies.  Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management. Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel. Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.  Initiative, creativity, reliability, flexibility, thoroughness. Strong verbal and written communication skills with good quality spelling, grammar and punctuation in both English and Spanish. High integrity when dealing with a broad array of cultures and restricted and/or confidential information. Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people. Ability to coordinate overall program functioning. Ability to accurately maintain and produce files, records, logs and reports. Ability to maintain professional boundaries with clients while building trust and respect. Ability and willingness to stay awake and alert during overnight shifts. Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety. May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. PHYSICAL REQUIREMENTS: Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs. BENEFITS:   YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period. EQUAL OPPORTUNITY EMPLOYMENT:   YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.