LinkSquares

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston.   LinkSquares unlocks the full potential of legal teams at more than 1,000 companies, including Wayfair, TIME, ProPharma, the Boston Celtics, and Commvault with purpose-built, AI-powered technology to perform, manage, and quantify all their work in one place. Legal teams rely on our all-in-one contract lifecycle management (CLM) and legal project management platform to manage key priorities and contracts, accelerate workflows across the business, and use data to visualize the impact of their work. Our solutions save companies hundreds of hours and millions of dollars by eliminating manual processes and driving better consistency of process, communication, and quality. Headquartered in Boston, Massachusetts, LinkSquares is consistently recognized for being a leader in innovation, delivering results, and company growth.  LinkSquares is looking for a Senior Accountant to join our Accounting team to support the Accounting Manager with all accounting, audit, tax and financial systems. The position will report directly to the Accounting Manager and have exposure to leadership, including the VP of Accounting, VP of Financial Planning & Analysis (FP&A) and the Chief Financial Officer (CFO). Responsibilities: You will be responsible for monthly, quarterly and year end closes processes Support the annual audit of consolidated financial statements under US GAAP and statutory audit of legal entities. Own audit items, such as drafting confirmations, reviewing and uploading support, and coordinating selections for internal review Contribute to assessing internal controls, including risk assessments and reviews of risk areas. This includes work to identify opportunities for process improvement and system optimization Maintain customer records and own customer correspondence for the Finance team Own the order-to-cash cycle in NetSuite, including the review of revenue recognition under ASC 606 Collaborate with multiple departments on collections Support monthly sales tax reporting and compliance work Additional Qualifications: 3+ years of software industry experience, public accounting experience preferred Heavy knowledge of month-end/revenue recognition NetSuite/SalesForce knowledge preferred For this role, you need to be an expert in Excel's analysis tools. You should also have mastery over analysis functions and lookup functions Strong problem solving skills, which includes proficiency in researching and asking questions as part of escalating the issue Demonstrate reviewing others works (reconciliations and journal entries) Display strong decision-making skills and team focused - thinking through impact on our or other teams and being realistic about changing requirements.  About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.   

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston.   LinkSquares unlocks the full potential of legal teams at more than 1,000 companies, including Wayfair, TIME, ProPharma, the Boston Celtics, and Commvault with purpose-built, AI-powered technology to perform, manage, and quantify all their work in one place. Legal teams rely on our all-in-one contract lifecycle management (CLM) and legal project management platform to manage key priorities and contracts, accelerate workflows across the business, and use data to visualize the impact of their work. Our solutions save companies hundreds of hours and millions of dollars by eliminating manual processes and driving better consistency of process, communication, and quality. Headquartered in Boston, Massachusetts, LinkSquares is consistently recognized for being a leader in innovation, delivering results, and company growth.  LinkSquares is looking for a Manager of Contract Operations to run the contract operations team to work in collaboration & partnership with Sales and Customer Success; you will be responsible for: Managing a growing team, inclusive of Contract Specialists Accountability for the successful & timely execution of projects that may include live demos, proof of concepts, customer onboarding, professional services delivery Cross-functional coordination on system and process requirements Reporting on system performance and requirements Ongoing process evaluation and recommendations Responsibilities: Manage a team that is responsible for: Maintaining demo environment cleanliness, updates Providing product feedback, AI learnings Maintaining process documentation, training materials Reporting and analysis on key performance metrics driving development recommendations Develop training program(s); onboard new hires accordingly Identify areas for improvement and/or automation, and work with relevant teams to innovate and implement change Collaboration across Operations team functions, spanning Onboarding, Support, Analytics and Legal Engineering Interface with external clients to uncover and scope projects for our Services team to deliver Requirements: The right candidate will: Focused on operational excellence Be a thorough and detail-oriented manager Rely on experience and fast-paced judgment to plan and meet success metrics Be a quick learner, and take direction well Report KPIs across teams and use to strategize for future change Bring a strategic growth mindset and adapt well to change Be able to meet tight deadlines Manage the growth path for a growing team Have experience in delivering Services to customers (e.g. Implementation, Professional Services, Support etc.) Excellent communication skills, written & verbal Proficient organizational skills including attention to detail and multi-tasking skills. Experience using project management software to manage key project milestones. Office productivity software expertise. Ability to use spreadsheets and presentations to summarize and readout key data trends. Experience in managing a team in a rapidly changing environment.  About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.   

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).  Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our product takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston.  We are seeking a highly motivated and skilled individual to join our team as   Manager, Implementation   at LinkSquares. A successful implementation is a critical part to long-term customer success, and, in this key role, you will be overseeing the team responsible for client onboarding and implementation of the LinkSquares product suite for new and existing clients. The ideal candidate will possess a strong technical background, excellent project management skills, and a customer-centric mindset. This is a hybrid position requiring regular in-office time in our Boston HQ. Key Responsibilities: Manage a team of Implementation Consultants as they configure the LinkSquares product suite.  Lead and manage the end-to-end onboarding process for new customers, ensuring a smooth transition from sales to implementation. Collaborate with Sales and Customer Success teams to gather client requirements and expectations. Responsible for the compilation of timely and accurate team reporting and metrics for leadership review. Drive successful customer experience by identifying opportunities for documentation and service automation – participating in the development of internal tools and processes. Manage team to execute standard project plans for software implementations, adhering to timelines and budget constraints. Coordinate with cross-functional teams, including development, support, and quality assurance, to ensure successful project delivery. Demonstrate a deep understanding of the LinkSquares software products and their business application. Provide guidance to customers (and team) on best practices and optimal configurations to meet their specific business needs. Serve as the primary point of contact for escalated customer issues during the implementation phase.   Qualifications: 2+ years of management experience in building and leading customer-facing teams in a high-growth SaaS company.  Proven experience in software implementation, project management, services, training, or a related role. Strong technical aptitude and the ability to understand complex solutions. Excellent communication and interpersonal skills. Demonstrated ability to lead and collaborate with cross-functional teams. Customer-focused mindset with a commitment to delivering exceptional service. Familiarity with project management software, Jira/Confluence, Salesforce.com, and Excel, or comparable tools. Technical aptitude, willingness, and ability to learn new systems and technologies. You thrive in a fast-paced SaaS startup environment. Ability to come into our Boston office two times a week. An embodiment of LinkSquares’ Company Values: All In, Team First, Customer Driven, Do What You Say About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here:   https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit   https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. 

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).  Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300+ person company headquartered in downtown Boston. About the Role LinkSquares is looking for a   Technical Customer Support Representative    to join our Customer Support Team. Your primary focus will be answering cases from our customers via email and chat, as well as troubleshooting bugs that are identified by customers and internal teams. Our Customer Support team is best-in-class. We’re looking for someone who is curious and technical with a growth mindset. We can teach you how to be a great Customer Support Rep, you need to be ready to learn and grow! Responsibilities: Work independently with customers across the LinkSquares customer base as a primary technical resource on issues reported with our product portfolio Investigate, troubleshoot, identify, and test issues unique to each customer’s environment over email, chat, and scheduled calls Exercise judgment in recommending solutions, workflows, and workarounds for customers by understanding their specific use cases within the technical constraints of the LinkSquares platform Build, document, and share knowledge of internal tools to aid in troubleshooting Maintain an orderly queue in our help desk, including picking up and handing off cases that are judged to require continued care at the end of the day Share cases, trends, and processes with leadership that require additional attention Build, maintain, and share subject matter expertise within the evolving LinkSquares product suite Independently reproduce and file bug reports and collaborate with Customer Support Engineering to escalate these to our Build team for resolution Work through team projects that contribute to team, department, and company goals Study and learn the craft of Customer Support within a B2B SAAS company by working with other members of the Customer Support Team and under the supervision of the Customer Support Leadership Team About You: You enjoy helping people, even when it’s something small You’re curious and tech-savvy with a willingness to learn and become proficient in the LinkSquares application and internal tools used for troubleshooting You have strong problem-solving skills, able to troubleshoot and identify bugs reported by customers and internal teams You possess excellent written and verbal communication skills, able to effectively communicate with customers and internal stakeholders You’re detail-oriented with the ability to organize and prioritize tasks, ensuring an orderly queue in our help desk You are a team player with the ability to collaborate and contribute to team projects when needed About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here:   https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit   https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).  Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our product takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston.  The Implementation Consultant is responsible for advising new customers throughout the onboarding process by providing technical configuration, administrative training, and best practices for product adoption and long-term success. You will serve as a product expert and technical resource for both customers as well as internal teams. The ideal candidate will have strong communication skills, creative problem solving, and project management experience to support the company’s growth in a customer-facing role. If you love technology, and want to work in a high growth environment, this is the role for you. Responsibilities:   Lead new client implementation projects, providing technical support and guidance on best practices Collaborate with CSM team to strategize on new accounts, designing and executing against implementation plans Act as a proactive and organized project manager, guiding new clients through the implementation process and shortening time-to-value Manage and coordinate multiple customer implementations simultaneously as the implementation lead. Gather customer requirements through interview and analysis and translate to LinkSquares’ capabilities. Configure LinkSquares software applications for customers using a training and enablement approach. Track project plans, and report project progress to appropriate parties. Participate in knowledge transfer sessions, product training and other strategic initiatives as needed. Provide a mixture of remote and onsite customer implementation workshops. Consult with customers on system configuration based on product and industry best practices. Facilitate touchpoints and status meetings with customers in a timely and professional manner. Contribute to the development of best practices, project standards and methodologies to improve efficiency and effectiveness of implementations and team processes, policies, & procedures. Troubleshoot functional issues arising from implementations. Configure LinkSquares product to customer specifications, and provide guidance on new workflows that will best support their overarching business objectives Identify opportunities for knowledge management, documentation and service automation, and participate in creating those tools.  Additional Qualifications:   2-4+ years relevant experience in implementation, onboarding, consulting, support, sales engineering, or technical problem-solving within a SaaS business Exceptional oral and written communication and presentation skills Strong time, task, and project management skills An above-and-beyond team player who will do whatever it takes to make us better Customer-facing experience Few people have all of the qualifications in a job description, so if your experience is a little different, we still want to hear from you. About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. 

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).  Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our product takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston. LinkSquares is looking for a   Customer Integrations Specialis t to join our Operations team and help support customers who utilize our Integrations Marketplace.  In this highly-visible role, you will be at the center of driving value and providing product feedback directly to Product Managers. This role reports to the Manager of Integrations and works closely with LinkSquares Customers, Product team, and Customer Success teams to fulfill user needs and drive business value. An ideal candidate has proven experience working with customers inside a B2B software business, with a focus on user experience and team. Responsibilities: Lead Integration projects, provide technical support and guidance on best practices Act as a proactive and organized project manager, guiding new clients through the integration process and shortening time-to-value Collaborate across LinkSquares internal teams to strategize on designing and executing upon integrations milestones Support and troubleshoot functional issues in relation to LinkSquares Integrations. Facilitate touchpoints and status meetings with customers in a timely and professional manner. Participate in knowledge transfer sessions, product training, and other strategic initiatives as needed with other teams Identify and contribute to voice-of-the-customer based on the day-to-day life of our users and expertise in users’ software ecosystem. Contribute to the development of best practices, project standards, and methodologies to improve the overall efficiency and effectiveness of all integrations and team processes, policies, & procedures. Identify opportunities for knowledge management, documentation, and service automation, and participate in creating those tools. Identify opportunities to document best practices and use cases for integrations and participate in sharing that knowledge via documentation and/or training. Additional Qualifications: A positive attitude and a drive to take initiative 2+ years of integrations experience Strong familiarity with CRM (SFDC or HubSpot) and APIs A passion for process improvement Experience working with internal stakeholders for supporting Strong verbal and written communication skills Strong understanding of web technologies  Able to stay organized and focused High attention to detail and strong listening skills The ability to prioritize quickly in a fast-paced environment Ambition to learn and grow Familiarity with JavaScript, Ruby, Python, and Java is a plus   About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here:   https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit   https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. 

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).  Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our product takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston.  Sales Development Representative   (SDR) will be a critical member of our Sales Team. Successful SDRs will identify & generate new business opportunities by following proven processes and by developing their own prospecting best practices through hands-on experience. You’ll learn how to identify, research & target lists companies to target, and how to develop 360 degree campaigns to generate new business opportunities. You’ll also learn what works best and continuously improve the SDR process for future team members.  Responsibilities:   Strategize with Sales teammates to identify and target key prospects Learn and execute proven processes to generate new sales opportunities Grow, manage and maintain top of the funnel pipeline  Orchestrate discussions with senior execs around their business needs  Research, profile & map key accounts to support “wider & deeper”, mid funnel sales  Additional Qualifications:   Desire to learn and succeed in SMB-level SaaS sales  Preferably 1 year experience in sales development role in a SaaS environment  Strong written and verbal skills with an ability to convey complex ideas simply  Ability to work in a fast-paced, open floor and competitive environment  Four-year university/college degree required  Prior successful cold calling or SDR experience in a quota achieving role preferred Salesforce.com proficiency preferred  Previous sales experience in technology is helpful but it isn’t a requirement. Few people have all of the qualifications in a job description, so if your experience is a little different, we still want to hear from you. About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here:   https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit   https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. 

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).  Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our product takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston. A Contract Specialist is an early career position on our Contract Operations Team. The Contract Operations team is a shared service group that gets our customers off to a great start, and ensures an amazing experience through the customer lifecycle. After all, contracts are the lifeblood of LinkSquares. In partnership with Sales, Customer Success and Implementation we support customers with uploading, processing and troubleshooting of any issues in their contracts. Contract Specialists quickly adapt to customer needs through creative problem solving and a thorough knowledge of how LinkSquares systems work. This is a great opportunity to get in the door at a growing company and increase your exposure to the world of legal technology and software development. Ideal candidates have on-the-job experience in a professional setting. Responsibilities: Partner with Sales, Customer Success and Implementation teams to effectively onboard and support customers Provide contract support solutions following step-by-step documentation and utilizing software tools Diagnose software and contract issues and identify and implement temporary and long term solutions Manage a queue of assigned contract processing requests to completion Help establish project standards and methodologies to improve efficiency and effectiveness Develop in depth knowledge of LinkSquares software Gain exposure to different teams and roles within the LinkSquares organization Additional Qualifications: A desire to learn and grow within LinkSquares. Excellent communication (verbal and written) and relationship-building skills Ability to independently juggle multiple projects without losing focus Flexibility for adapting quickly to changing priorities Excellent attention to detail even on repetitive tasks Ability to carry out responsibilities in a timely and prioritized manner Excel proficient Above all else, have a team-first mentality!   About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).  Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston. Our Customer Success team is on a mission to help customers grow by delivering best-in-class services and support with the overarching goal of helping customers achieve their business goals. That means you’re solving for the customer every day and enjoy coming up with the creative solutions they need to be more successful.  Responsibilities:  A Customer Success Manager (CSM) will ascertain customer goals and collaborate on customized strategic plans to drive business value through the LinkSquares platform. CSM's will engage customers via strategy calls and emails, securing buy-in for growth and resolving inquiries by aligning customers with the appropriate internal and external resources. You will serve as the primary point of contact throughout the customer lifecycle, developing relationships with key stakeholders and maintaining a focus on driving business value from onboarding through renewal.  The CSM will play a critical role in achieving LinkSquares’ revenue growth goals, ensuring we successfully retain and expand our existing customer base. The CSM will have ownership over renewals of his or her accounts while also proactively identifying upsell and cross-sell opportunities by introducing new products and features that will drive additional value for our customers. Additional Qualifications:  Ideal candidates will have experience working in a client-facing role at a B2B SaaS company, genuine passion for customer success, and openly embrace challenges and change in an extremely fast paced environment. Few people have all of the qualifications in a job description, so if your experience is a little different, we still want to hear from you. About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics). Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston.  Sr. Account Executives  at LinkSquares are responsible for owning the entire sales process with new customers -- everything from research, prospecting, outreach, engagement, and close.  A successful Sr. Account Executive is well-rounded, unafraid of the phones, able to work both strategic deals and fast-moving transactional opportunities. You prioritize a team-first, collaborative culture, where learning and getting better are top priorities.  Responsibilities:   Successfully find new business opportunities Acquire new customers by creatively researching, emailing and cold calling leads/accounts Work deals through demo runs, proof-of-concept trial and close Ownership of pipeline including outreach and engagement Prioritize quotas, deadlines and KPIs Working closely with the SDR team Additional Qualifications:   Experience with full-cycle sales (lead generation through closing business)   Mid-market software sales experience a plus ($20-$60k ASP) Experience with Salesforce, Outreach, LinkedIn Sales Nav, and ZoomInfo   5-7 years of closing experience hybrid with days in Boston office Few people have all of the qualifications in a job description, so if your experience is a little different, we still want to hear from you.  Hints: Demonstrate your ability to be effective in research and cold outreach by messaging the LinkSquares Sales Leadership team on LinkedIn with a customized message that explains why you might be a good fit. About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.