Rytech Restoration

Job highlights Serve others within your community in their time of need Make a difference for others that have had a disaster strike their property Be empathetic and show a sense of urgency while communicating through modern technology High level performance of water mitigation, tarping, board up, and mold remediation, according to IICRC and Rytech industry standards Focus and dedication to providing excellent customer service Maintain a clean, properly stocked and organized truck and maintain all company equipment Be accessible by phone and participate, as necessary, in the on-call schedule Assist in warehousing and facility related tasks when necessary Assist other team members as opportunities arise and be a leader for the team when needed   Qualifications High School graduate of equivalent Valid drivers license and satisfactory driving record Good verbal and written and communication skills Good customer service skills Experience with using mobile software to enter data Must be able to prioritize activities and meet deadlines WTR – Water Damage Restoration Certification – IICRC ASD – Applied Structural Drying Technician Certification – IICRC Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects or equipment Lifting, squatting, crawling and crouching is required   Responsibilities Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor Completes assigned jobs according to company processes while maintaining quality control on each job Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor Ensures equipment, supplies, vehicles, and products are properly handled Reports any equipment malfunction and or damage to supervisor Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency Responsible for making daily adjustments to the drying plan based on meter readings Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff Reports to work on time in a clean, complete uniform Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Stand and walk for extended periods of time Express or exchange ideas with others quickly, receive and act on detailed information given For safety reasons, respirators, which are used in certain situations, must be able to seal to your face Use visual acuity to perform detail-oriented activities Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating Be available for normal and after business hours calls Be available to conduct mitigation services within normal and after business   hours Job Type: Full-time Salary: $22.50 - $27.50 per hour Expected hours: 35 – 55 per week