Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 25, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Illinois Department of Human Services
Park Forest, IL
Habilitation Program Coordinator (Upward Mobility) - # 36845
*** MUST APPLY ON OUR WEBSITE **** (Please copy and paste the link below to your browser)
https://illinois.jobs2web.com/job-invite/36845/
Agency : Department of Human Services
Location: Park Forest, IL, US, 60466-1200
Job Requisition ID: 36845
Opening Date: 04/19/2024
Closing Date: 05/02/2024
Salary: Anticipated Salary: $5,051 - $7,424 per month ($60,612 - $89,088 per year)
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 36845
Position Overview
The Division of Developmental Disabilities is seeking to hire a Habilitation Program Coordinator for the Ludeman Developmental Center located in Park Forest, Illinois to serve as a Qualified Intellectual Disabilities Professional (QIDP)/Team Leader of Inter-disciplinary (ID) Team meetings with caseloads. Integrates, coordinates and monitors Individual Program Plans. Counts data to determine clinical needs and uses data to support clinical changes. Provides guidance and direction to teams. Provides program compliance assessments and other habilitation services. Travels in the performance of job duties.
Job Responsibilities
Serves as QIDP/Team Leader for ID Team Meetings.
Monitors, reviews, evaluates and counts data for individual programming to assess progress toward habilitation goals and objectives.
Observes individuals during their activities of daily living and active treatment and communicates with each on a daily basis.
Coordinates services both in and outside the Center to implement active habilitation according to the plan established by the interdisciplinary team.
Conducts in-services and workshops for employees as part of ongoing training and to qualify staff for promotions.
Conducts community placement activities.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires a bachelor's degree in a human services professional field (e.g., sociology, special education, rehabilitation counseling, psychology). A doctor of medicine or osteopathy or a registered nurse will also meet required education and training requirements.
Additionally requires one (1) year of experience working directly with persons with intellectual or other developmental disabilities in addition to the education and training stated above.
This class is included as an Upward Mobility Program credential title.
Preferred Qualifications
One (1) year of professional experience in applying the principles and practices for the habilitation and training of individuals with developmental disabilities.
One (1) year of experience communicating effectively both orally and in writing.
One (1) year of professional experience administering a habilitation and training program for a public or private organization.
One (1) year of professional experience dealing with sensitive situations in relation to staff, individuals and the legal guardian of families and individuals.
One (1) year of professional experience directing a team in development and reviewing individual habilitation plans for a public or private organization.
One (1) year of professional experience coordinating services to implement active habilitation plans.
Conditions of Employment
Appointees are required to have successfully completed a department training program designed specifically for the Qualified Intellectual Disabilities Professional before the completion of her/his probationary period.
Requires the ability to work after business hours, weekends, and holidays.
Requires the ability to utilize office equipment, including personal computers.
Requires the ability to physically restrain individuals as necessary to prevent injury to individual or others.
Requires the ability to travel in the performance of job duties.
Requires the ability to pass and maintain Cardiopulmonary Resuscitation (CPR) and Restraints Training.
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: various shifts, see below
Mon - Fri, 8:00am - 4:30pm
Working one late day (12:30pm - 9:00pm), one early day (6:00am - 2:30pm) and one weekend day (8:30am - 5:00pm) per month
Clinical Services Work Location: 114 N Orchard Dr Park Forest, IL 60466-1200
Division of Developmental Disabilities
Ludeman Developmental Center
Unit 2 Agency Contact: DHS.HiringUnit@Illinois.gov
Job Family: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
*Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
10 Weeks Paid Maternity/Paternity Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Must apply online.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com
Apr 23, 2024
Full time
Habilitation Program Coordinator (Upward Mobility) - # 36845
*** MUST APPLY ON OUR WEBSITE **** (Please copy and paste the link below to your browser)
https://illinois.jobs2web.com/job-invite/36845/
Agency : Department of Human Services
Location: Park Forest, IL, US, 60466-1200
Job Requisition ID: 36845
Opening Date: 04/19/2024
Closing Date: 05/02/2024
Salary: Anticipated Salary: $5,051 - $7,424 per month ($60,612 - $89,088 per year)
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 36845
Position Overview
The Division of Developmental Disabilities is seeking to hire a Habilitation Program Coordinator for the Ludeman Developmental Center located in Park Forest, Illinois to serve as a Qualified Intellectual Disabilities Professional (QIDP)/Team Leader of Inter-disciplinary (ID) Team meetings with caseloads. Integrates, coordinates and monitors Individual Program Plans. Counts data to determine clinical needs and uses data to support clinical changes. Provides guidance and direction to teams. Provides program compliance assessments and other habilitation services. Travels in the performance of job duties.
Job Responsibilities
Serves as QIDP/Team Leader for ID Team Meetings.
Monitors, reviews, evaluates and counts data for individual programming to assess progress toward habilitation goals and objectives.
Observes individuals during their activities of daily living and active treatment and communicates with each on a daily basis.
Coordinates services both in and outside the Center to implement active habilitation according to the plan established by the interdisciplinary team.
Conducts in-services and workshops for employees as part of ongoing training and to qualify staff for promotions.
Conducts community placement activities.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires a bachelor's degree in a human services professional field (e.g., sociology, special education, rehabilitation counseling, psychology). A doctor of medicine or osteopathy or a registered nurse will also meet required education and training requirements.
Additionally requires one (1) year of experience working directly with persons with intellectual or other developmental disabilities in addition to the education and training stated above.
This class is included as an Upward Mobility Program credential title.
Preferred Qualifications
One (1) year of professional experience in applying the principles and practices for the habilitation and training of individuals with developmental disabilities.
One (1) year of experience communicating effectively both orally and in writing.
One (1) year of professional experience administering a habilitation and training program for a public or private organization.
One (1) year of professional experience dealing with sensitive situations in relation to staff, individuals and the legal guardian of families and individuals.
One (1) year of professional experience directing a team in development and reviewing individual habilitation plans for a public or private organization.
One (1) year of professional experience coordinating services to implement active habilitation plans.
Conditions of Employment
Appointees are required to have successfully completed a department training program designed specifically for the Qualified Intellectual Disabilities Professional before the completion of her/his probationary period.
Requires the ability to work after business hours, weekends, and holidays.
Requires the ability to utilize office equipment, including personal computers.
Requires the ability to physically restrain individuals as necessary to prevent injury to individual or others.
Requires the ability to travel in the performance of job duties.
Requires the ability to pass and maintain Cardiopulmonary Resuscitation (CPR) and Restraints Training.
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: various shifts, see below
Mon - Fri, 8:00am - 4:30pm
Working one late day (12:30pm - 9:00pm), one early day (6:00am - 2:30pm) and one weekend day (8:30am - 5:00pm) per month
Clinical Services Work Location: 114 N Orchard Dr Park Forest, IL 60466-1200
Division of Developmental Disabilities
Ludeman Developmental Center
Unit 2 Agency Contact: DHS.HiringUnit@Illinois.gov
Job Family: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
*Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
10 Weeks Paid Maternity/Paternity Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Must apply online.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Apr 09, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Apr 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
https://www.allianceforthebay.org/job/dc-green-infrastructure-projects-assistant-apply-by-april-21/
Under the direction of the DC Projects Coordinator, the DC Green Infrastructure Projects Assistant supports the completion of various programmatic tasks, predominantly supporting the Alliance’s RiverSmart Homes Permeable Surfaces and Rain Barrels projects in partnership with the DC Department of Energy and Environment. The position further supports various events and communications efforts based out of our DC Regional Office. The ideal candidate will possess strong organizational skills, a foundational understanding of environmental considerations in urban settings, excellent communication and multitasking capabilities, and a desire to develop innovative solutions, partnership relationships, and future projects. Specific Duties of this Position: ● Administrative and programmatic support for green infrastructure projects, including timely communication with homeowners and project partners, project and inventory tracking and reporting, facilitating site visits and appointments, and ensuring upkeep of project documentation. ● Review homeowner applications and site designs, and conduct site visits and inspections throughout the District. ● Provide project-related training and educational resources to homeowners and contractors. ● Support other project and grant tasks, as assigned. ● Assist with various education and outreach efforts, including in-person (tabling, presentations, volunteer coordination, etc.) as well as across various media outlets such as blog posts, newsletter articles, social media posts, and more. Assist with the creation of digital and print communications materials for DC office projects and events. ● Assist in the development of grant applications and partnerships that enable the Alliance to meet its Strategic Goals through the Green Infrastructure Program and other DC-based efforts. ● Participate in Alliance strategic planning efforts, internal committees, and problem-solving oriented teams as assigned. Contribute to the Alliance’s various Green Infrastructure & DC team efforts. ● Manage office administrative tasks and other tasks as assigned. Minimum Qualifications & Desired Experience: ● 0+ years relevant professional experience in environmental science, administrative tasks, communications, or other related fields. ● Organizational and prioritization skills: Ability to manage, prioritize and meet deadlines for multiple tasks with attention to detail. ● Strong verbal and written communication skills. Preferred experience creating flyers, brochures, newsletter blurbs, blogs, and articles is a plus. ● Basic understanding of environmental issues related to local waterways and Washington, DC. Knowledge of green infrastructure residential best management practices (rain gardens, rain barrels, permeable pavers, and conservation landscaping) is a plus. ● Quick learner, willingness to learn and adapt to project needs as they evolve/grow. ● Experience in event planning and/or coordination is a plus. ● Ability to provide customer service and enforce project boundaries when needed. ● Software experience desired: Google Drive Suite, basic Microsoft Office; Adobe Creative Suite. ● Spanish Language proficiency is a plus.
Mar 26, 2024
Full time
https://www.allianceforthebay.org/job/dc-green-infrastructure-projects-assistant-apply-by-april-21/
Under the direction of the DC Projects Coordinator, the DC Green Infrastructure Projects Assistant supports the completion of various programmatic tasks, predominantly supporting the Alliance’s RiverSmart Homes Permeable Surfaces and Rain Barrels projects in partnership with the DC Department of Energy and Environment. The position further supports various events and communications efforts based out of our DC Regional Office. The ideal candidate will possess strong organizational skills, a foundational understanding of environmental considerations in urban settings, excellent communication and multitasking capabilities, and a desire to develop innovative solutions, partnership relationships, and future projects. Specific Duties of this Position: ● Administrative and programmatic support for green infrastructure projects, including timely communication with homeowners and project partners, project and inventory tracking and reporting, facilitating site visits and appointments, and ensuring upkeep of project documentation. ● Review homeowner applications and site designs, and conduct site visits and inspections throughout the District. ● Provide project-related training and educational resources to homeowners and contractors. ● Support other project and grant tasks, as assigned. ● Assist with various education and outreach efforts, including in-person (tabling, presentations, volunteer coordination, etc.) as well as across various media outlets such as blog posts, newsletter articles, social media posts, and more. Assist with the creation of digital and print communications materials for DC office projects and events. ● Assist in the development of grant applications and partnerships that enable the Alliance to meet its Strategic Goals through the Green Infrastructure Program and other DC-based efforts. ● Participate in Alliance strategic planning efforts, internal committees, and problem-solving oriented teams as assigned. Contribute to the Alliance’s various Green Infrastructure & DC team efforts. ● Manage office administrative tasks and other tasks as assigned. Minimum Qualifications & Desired Experience: ● 0+ years relevant professional experience in environmental science, administrative tasks, communications, or other related fields. ● Organizational and prioritization skills: Ability to manage, prioritize and meet deadlines for multiple tasks with attention to detail. ● Strong verbal and written communication skills. Preferred experience creating flyers, brochures, newsletter blurbs, blogs, and articles is a plus. ● Basic understanding of environmental issues related to local waterways and Washington, DC. Knowledge of green infrastructure residential best management practices (rain gardens, rain barrels, permeable pavers, and conservation landscaping) is a plus. ● Quick learner, willingness to learn and adapt to project needs as they evolve/grow. ● Experience in event planning and/or coordination is a plus. ● Ability to provide customer service and enforce project boundaries when needed. ● Software experience desired: Google Drive Suite, basic Microsoft Office; Adobe Creative Suite. ● Spanish Language proficiency is a plus.
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Mar 14, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Responsibilities: Identify and resolve duplicate donor records. Evaluate multiple records to determine if records are the same individual. Identify and resolve donor data discrepancies. Evaluate discrepant information to determine the appropriate resolution. Modify donor and patient records. Apply and remove deferrals to donor records. Contact donors and third parties to resolve donor data issues. Bilingual in Spanish is helpful but not required The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. We are seeking a Data Management Coordinator II for our Douglasville, GA Office. This position is 100% On- Site at the following address: 981 Commerce Way, Douglasville, GA 30135 The work schedule is as follows: 1st Shift Tuesday - Saturday 6am-2:30pm The salary for this position starts at $17.31hr. + Shift Differential Scope: Interact with all levels of management and staff. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed, and evaluated to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School diploma or equivalent required. Associate Degree in Science or health care field is preferred. Minimum three years of related customer service experience is preferred. Prior medical terminology and medical background experience preferred. The ability to read, write, and verbally communicate at the high school to college-level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Management Experience: N/A Skills & Abilities: May require a valid driver's license and clean DMV record. May be required to have basic computer skills. Exemplary interpersonal, verbal, and written communications skills. Ability to work on a team. Travel: Very Little or None * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Responsibilities: Identify and resolve duplicate donor records. Evaluate multiple records to determine if records are the same individual. Identify and resolve donor data discrepancies. Evaluate discrepant information to determine the appropriate resolution. Modify donor and patient records. Apply and remove deferrals to donor records. Contact donors and third parties to resolve donor data issues. Bilingual in Spanish is helpful but not required The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. We are seeking a Data Management Coordinator II for our Douglasville, GA Office. This position is 100% On- Site at the following address: 981 Commerce Way, Douglasville, GA 30135 The work schedule is as follows: 1st Shift Tuesday - Saturday 6am-2:30pm The salary for this position starts at $17.31hr. + Shift Differential Scope: Interact with all levels of management and staff. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed, and evaluated to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School diploma or equivalent required. Associate Degree in Science or health care field is preferred. Minimum three years of related customer service experience is preferred. Prior medical terminology and medical background experience preferred. The ability to read, write, and verbally communicate at the high school to college-level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Management Experience: N/A Skills & Abilities: May require a valid driver's license and clean DMV record. May be required to have basic computer skills. Exemplary interpersonal, verbal, and written communications skills. Ability to work on a team. Travel: Very Little or None * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Plans, administers, and evaluates the nutrition and health education components of the ARC WIC Program. Develops, field tests, and selects nutrition/ health education materials. Provides for quality control in education and direct service. Responsible for the maintenance of required records/statistics and the preparation and submission of reports. Implements, monitors, and evaluates special projects as requested by the Manager of Nutrition Education. Represents the Red Cross and promotes services and programs to the communities within the Chapter’s jurisdiction. WHERE YOUR CAREER IS A FORCE GOOD Responsible for the planning, implementation, and evaluation of nutrition and health education components of the ARC WIC Program. Monitors nutrition education activities to ensure that nutrition education is offered to all WIC participants in compliance with the nutrition education requirements listed in the WIC Program Manual. Provides local agency staff with a variety of nutrition education resources to assist them in the implementation of the agency Nutrition Services Plan. Recommends educational methods, materials, and demonstration equipment needed to provide quality nutrition education. Trains local agency WIC professional and paraprofessional staff on nutrition and relevant public health topics and health education techniques. Assists Breastfeeding Manager with breastfeeding promotion and support training. Conducts participant surveys to determine participants’ opinions of nutrition education and breastfeeding promotion and support activities. Contributes to the development of Red Cross WIC goals, objectives, and nutrition services plan and assists in their implementation and on-going evaluation. Assists with local short and long range program planning, formulation and implementation of policies and procedures, data collection and analysis, and program monitoring and evaluation. Creates, implements, and monitors a class schedule of second nutrition education contacts. Contributes to agency’s caseload, breastfeeding promotion and support, and other department goals. Complies with all fiscal and operational requirements prescribed by the American Red Cross and the State WIC Branch, including those outlined in Red Cross employee handbook. Represents ARC WIC in the community. Works in various positions to support co-workers and participants; will work in various positions to support office. Meets required breastfeeding competencies. Carries out any additional assignments required to fulfill the mission of the American Red Cross and WIC. Trained in Disaster Response in accordance with skill set Required Mandated Reporter Work Schedule and Location: Normal hours are 8 a.m. - 5 p.m. including some Saturdays and evenings; flexible schedule as approved by supervisor. Virtual or hybrid work location, depending on business need. May be asked to work at various Red Cross WIC locations in San Diego County or virtually. Pay Information: The salary range for this position is ( CA ): $66,560 - $66,616. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor’s degree, Registered Dietitian credentialed by the Commission on Dietetic Registration. Bilingual preferred. Experience: Minimum of 3 years of related experience or equivalent combination of education and related experience required. Experience in implementing and advancing social service programs, specifically WIC nutrition education preferred. Ability to interpret program trends, results, related data, and budget information to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: One year of supervisory or lead experience required. Preferred 2 to 4 years supervisory experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Bilingual preferred. Other: Maintain dietetic registration as per the Commission on Dietetic Registration. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May involve travel. A current, valid driver's license with good driving record is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Plans, administers, and evaluates the nutrition and health education components of the ARC WIC Program. Develops, field tests, and selects nutrition/ health education materials. Provides for quality control in education and direct service. Responsible for the maintenance of required records/statistics and the preparation and submission of reports. Implements, monitors, and evaluates special projects as requested by the Manager of Nutrition Education. Represents the Red Cross and promotes services and programs to the communities within the Chapter’s jurisdiction. WHERE YOUR CAREER IS A FORCE GOOD Responsible for the planning, implementation, and evaluation of nutrition and health education components of the ARC WIC Program. Monitors nutrition education activities to ensure that nutrition education is offered to all WIC participants in compliance with the nutrition education requirements listed in the WIC Program Manual. Provides local agency staff with a variety of nutrition education resources to assist them in the implementation of the agency Nutrition Services Plan. Recommends educational methods, materials, and demonstration equipment needed to provide quality nutrition education. Trains local agency WIC professional and paraprofessional staff on nutrition and relevant public health topics and health education techniques. Assists Breastfeeding Manager with breastfeeding promotion and support training. Conducts participant surveys to determine participants’ opinions of nutrition education and breastfeeding promotion and support activities. Contributes to the development of Red Cross WIC goals, objectives, and nutrition services plan and assists in their implementation and on-going evaluation. Assists with local short and long range program planning, formulation and implementation of policies and procedures, data collection and analysis, and program monitoring and evaluation. Creates, implements, and monitors a class schedule of second nutrition education contacts. Contributes to agency’s caseload, breastfeeding promotion and support, and other department goals. Complies with all fiscal and operational requirements prescribed by the American Red Cross and the State WIC Branch, including those outlined in Red Cross employee handbook. Represents ARC WIC in the community. Works in various positions to support co-workers and participants; will work in various positions to support office. Meets required breastfeeding competencies. Carries out any additional assignments required to fulfill the mission of the American Red Cross and WIC. Trained in Disaster Response in accordance with skill set Required Mandated Reporter Work Schedule and Location: Normal hours are 8 a.m. - 5 p.m. including some Saturdays and evenings; flexible schedule as approved by supervisor. Virtual or hybrid work location, depending on business need. May be asked to work at various Red Cross WIC locations in San Diego County or virtually. Pay Information: The salary range for this position is ( CA ): $66,560 - $66,616. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor’s degree, Registered Dietitian credentialed by the Commission on Dietetic Registration. Bilingual preferred. Experience: Minimum of 3 years of related experience or equivalent combination of education and related experience required. Experience in implementing and advancing social service programs, specifically WIC nutrition education preferred. Ability to interpret program trends, results, related data, and budget information to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: One year of supervisory or lead experience required. Preferred 2 to 4 years supervisory experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Bilingual preferred. Other: Maintain dietetic registration as per the Commission on Dietetic Registration. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May involve travel. A current, valid driver's license with good driving record is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Provides direct nutrition services to WIC participants, individually and in small groups. Screens and documents applicants/participants’ income and address for eligibility. Issues, distributes and is accountable for WIC cards. Provides for smooth office flow of participants. Provides nutrition education and certifies low risk WIC participants. Obtains dietary recall and health history information for the educator and participant; interprets WIC services to the community; and functions in various positions as needed. American Red Cross Women, Infants, and Children (WIC) is a nutrition-assistance program dedicated to improving the health and development of families with little ones under the age of five. We have big hearts, do rewarding work, and are always growing our skillsets to help others and ourselves thrive. We recognize that we cannot support others without first supporting ourselves. For that reason, our American Red Cross WIC Program is committed to providing a culture of health and a safe work environment. A culture where team members are supported in enhancing their well-being and making healthy choices for lifelong health. A few of the many perks of working with us include: An employee wellness and assistance program that creates an engaging and supportive environment for our team members to take charge of their lives Educational and professional growth opportunities including things like work-related trainings, conferences and webinars A healthy work schedule with flexibility to do remote and in-office work Rewards and recognition like annual celebrations, team building, wellness breaks, opportunities for exercise, and cooking demonstrations. If you are ready to help families with young children grow up healthy as well as support your own personal and professional growth, we’d love to hear from you! WHERE YOUR CAREER IS A FORCE GOOD Provides direct nutrition services to individual clients and small groups 75% Answer inquiries, schedules appointments, checks in participants, issues medical and other forms as appropriate. Screens participants / applicants for eligibility. Enters and assesses pertinent information in WIC WISE, and performs all other front desk duties. Obtains participant’s signature on appropriate forms. Documents nutrition education contact in WIC WISE. Issues, distributes, and maintains accountability for CA WIC card inventory. Secures CA WIC card stock, and issues CA WIC cards to participants. Ensures participant’s name is spelled correctly, and that participant receives the correct CA WIC card and food package. Obtains signatures, and prints documents for participant. Provides group education using participant-centered techniques. Provides client centered, culturally competent, individual assessment and education to low risk clients. Translates nutrition and health history information for educators, as needed. Conveys accurate information on topics and implements lesson plans. Refers high risk clients and difficult questions to professional staff. Assists with translation services if necessary. Contacts participants to re-schedule missed appointments Makes referrals to medical and social programs and resources. Meets required WIC breastfeeding competencies. Promote and Interpret WIC services to the community - 20% Provides accurate interpretation of WIC policies and procedures, both formally and informally. Participates in outreach activities as needed Carries out any additional assignments required to fulfill the mission of the American Red Cross and WIC 5% Complies with all fiscal and operational requirements prescribed by the American Red Cross and the State WIC Branch, including those outlined in Red Cross employee handbook. Contributes to agency’s caseload, breastfeeding promotion and support, and other department goals. Work in various positions to support co-workers and participants Implements changes as determined by audits in a positive and professional manner Trained in Disaster Response in accordance with skill set Pay Information: The compensation range for this position is (CA): $16.78/hr. - $17.21/hr. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: High School or equivalent. Experience: Must have the ability to work well in a fast-paced environment and to work with a multi-cultural staff and participant population. Minimum 6 months customer service experience. Well-experienced with computer software and knowledge of technology troubleshooting required. Previous WIC participant preferred. Skills and Abilities: Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong interpersonal, verbal and written communications skills. Responds promptly to customer needs. Listens and gets clarifications. Follows policies and procedures. Completes administrative tasks correctly and on time. Uses time efficiently. Demonstrates accuracy and thoroughness. Works with integrity and ethically. Maintains confidentiality. Bilingual required. Spanish or Arabic preferred. Travel: May be required to travel within San Diego County. A current, valid driver's license with good driving record is required. Essential Functions/Physical Requirements WHAT WILL GIVE YOU THE COMPETITIVE EDGE Bilingual Spanish BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Provides direct nutrition services to WIC participants, individually and in small groups. Screens and documents applicants/participants’ income and address for eligibility. Issues, distributes and is accountable for WIC cards. Provides for smooth office flow of participants. Provides nutrition education and certifies low risk WIC participants. Obtains dietary recall and health history information for the educator and participant; interprets WIC services to the community; and functions in various positions as needed. American Red Cross Women, Infants, and Children (WIC) is a nutrition-assistance program dedicated to improving the health and development of families with little ones under the age of five. We have big hearts, do rewarding work, and are always growing our skillsets to help others and ourselves thrive. We recognize that we cannot support others without first supporting ourselves. For that reason, our American Red Cross WIC Program is committed to providing a culture of health and a safe work environment. A culture where team members are supported in enhancing their well-being and making healthy choices for lifelong health. A few of the many perks of working with us include: An employee wellness and assistance program that creates an engaging and supportive environment for our team members to take charge of their lives Educational and professional growth opportunities including things like work-related trainings, conferences and webinars A healthy work schedule with flexibility to do remote and in-office work Rewards and recognition like annual celebrations, team building, wellness breaks, opportunities for exercise, and cooking demonstrations. If you are ready to help families with young children grow up healthy as well as support your own personal and professional growth, we’d love to hear from you! WHERE YOUR CAREER IS A FORCE GOOD Provides direct nutrition services to individual clients and small groups 75% Answer inquiries, schedules appointments, checks in participants, issues medical and other forms as appropriate. Screens participants / applicants for eligibility. Enters and assesses pertinent information in WIC WISE, and performs all other front desk duties. Obtains participant’s signature on appropriate forms. Documents nutrition education contact in WIC WISE. Issues, distributes, and maintains accountability for CA WIC card inventory. Secures CA WIC card stock, and issues CA WIC cards to participants. Ensures participant’s name is spelled correctly, and that participant receives the correct CA WIC card and food package. Obtains signatures, and prints documents for participant. Provides group education using participant-centered techniques. Provides client centered, culturally competent, individual assessment and education to low risk clients. Translates nutrition and health history information for educators, as needed. Conveys accurate information on topics and implements lesson plans. Refers high risk clients and difficult questions to professional staff. Assists with translation services if necessary. Contacts participants to re-schedule missed appointments Makes referrals to medical and social programs and resources. Meets required WIC breastfeeding competencies. Promote and Interpret WIC services to the community - 20% Provides accurate interpretation of WIC policies and procedures, both formally and informally. Participates in outreach activities as needed Carries out any additional assignments required to fulfill the mission of the American Red Cross and WIC 5% Complies with all fiscal and operational requirements prescribed by the American Red Cross and the State WIC Branch, including those outlined in Red Cross employee handbook. Contributes to agency’s caseload, breastfeeding promotion and support, and other department goals. Work in various positions to support co-workers and participants Implements changes as determined by audits in a positive and professional manner Trained in Disaster Response in accordance with skill set Pay Information: The compensation range for this position is (CA): $16.78/hr. - $17.21/hr. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: High School or equivalent. Experience: Must have the ability to work well in a fast-paced environment and to work with a multi-cultural staff and participant population. Minimum 6 months customer service experience. Well-experienced with computer software and knowledge of technology troubleshooting required. Previous WIC participant preferred. Skills and Abilities: Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong interpersonal, verbal and written communications skills. Responds promptly to customer needs. Listens and gets clarifications. Follows policies and procedures. Completes administrative tasks correctly and on time. Uses time efficiently. Demonstrates accuracy and thoroughness. Works with integrity and ethically. Maintains confidentiality. Bilingual required. Spanish or Arabic preferred. Travel: May be required to travel within San Diego County. A current, valid driver's license with good driving record is required. Essential Functions/Physical Requirements WHAT WILL GIVE YOU THE COMPETITIVE EDGE Bilingual Spanish BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Jan 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
The Portland Regional Office of Legal Aid Services of Oregon (LASO) is seeking full-time outreach coordinator to expand outreach and community education to seniors and English language learners across our service region. This position can be staffed by an attorney or paralegal/paraprofessional. This position will focus primarily on expanding outreach and community education to client populations and service providers in addition to carrying a case load of referrals generated from the community outreach. This position will be eligible for a partial remote work option but will require regular in-person work at our Portland Regional Office in downtown Portland, at our Gresham office, and will require regular travel to Clackamas, Hood River, Wasco and Sherman Counties for in-person outreach, education and consultations. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs focus on services to farmworkers and on issues impacting Native Americans. LASO is an effective, high-quality legal services program that is committed to advocacy strategies having the broadest possible impact on client community problems. The Portland Regional Office of LASO serves a poverty population of more than 220,000. The office serves Multnomah, Clackamas, Hood River, Sherman and Wasco counties, a diverse service area requiring the ability to work effectively with individuals from different cultures and backgrounds. The Portland Office has adopted a race equity agenda to guide its work with clients as well as its internal operations. The office has a strong commitment to building an inclusive, diverse workplace. Responsibilities The staff attorney or paralegal will be responsible for conducting trauma-informed intake interviews, maintaining a senior-focused caseload, and coordinating and attending outreach and community-based clinics/events. This position is also expected to work closely with community-based organizations as a liaison to LASO for organizations that serve Black, Indigenous, People of Color (BIPOC), and immigrant communities to receive referrals, identify legal issues important to low-income seniors, conduct regular trainings, and attend outreach events. This position is responsible for some grant reporting and management. Qualifications Proven interest in and commitment to advocacy for the legal rights of low-income and other vulnerable senior populations. Enthusiasm, creativity, good judgment, initiative, and willingness to work collaboratively. Demonstrated understanding and commitment to anti-bias principles, cultural competency and addressing systemic racism and other forms of oppression. Experience handling senior law, elder abuse and impact cases is a plus. LASO has a hiring preference for candidates who are bilingual in Spanish and/or another language commonly spoken by our client population. Please indicate your proficiency level in languages other than English in your application materials. For attorney candidates, we have a preference for hiring members of the Oregon State Bar. A paraprofessional must be willing to become certified under the new Oregon Paraprofessional program and must take meaningful steps to attain the certification within 6 months after completion of the introductory period. Working Conditions and Physical Requirements Work in an office environment including working at a workstation, attending meetings, etc. This position will involve regular travel around the Portland Regional Office service region focusing specifically on Clackamas, Hood River, Sherman and Wasco counties and, as such, requires a valid driver’s license or the ability to obtain one within 60 days of hire date. Use of computer and other general office equipment during a 7-hour workday. Salary/Benefits Compensation is based on a 35-hour work week. Salaries are determined by relevant work experience and our Collective Bargaining Agreement. For attorneys, the salary range is $66.2K – 73.7K for 0-5 years’ experience; $75.2K - 81.2K for 6-10 years’ experience and $82.7K-105.2K for 11-30 years’ experience annually. For paralegals, the salary range is $46.2K – 52.2K for 0-5 years’ experience; $53.4K - 58.2K for 6-10 years’ experience and $59.4K-70.2K for 11-20 years’ experience annually. For both, additional $4.3K annually for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Closing Date: Open until filled. Review of resumes to begin on January 2, 2024. Applications Send resume and letter of interest to: projobs@lasoregon.org As a part of your letter of interest, please address the following: LASO is committed to achieving justice for the low-income communities of Oregon. Our client communities include people of color, farmworkers, LGBTQ+ people, immigrants, seniors, people with lived experiences of homelessness, veterans, people with disabilities, and people from other underrepresented groups. It is essential to our mission that we also work to create an inclusive and respectful workplace environment in which differences are acknowledged and valued. How do you think your personal background or experiences, professional or otherwise, have prepared you to: (1) serve our diverse client communities effectively, (2) work effectively with colleagues from backgrounds different than your own, (3) acknowledge the systemic barriers that our clients face, and (4) contribute to our efforts to achieve racial justice? Feel free to provide examples and apply various aspects of your life and personal experiences in your response. Please note, we will not review applications that are not emailed directly to the above email address. We celebrate diversity. LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Nov 15, 2023
Full time
The Portland Regional Office of Legal Aid Services of Oregon (LASO) is seeking full-time outreach coordinator to expand outreach and community education to seniors and English language learners across our service region. This position can be staffed by an attorney or paralegal/paraprofessional. This position will focus primarily on expanding outreach and community education to client populations and service providers in addition to carrying a case load of referrals generated from the community outreach. This position will be eligible for a partial remote work option but will require regular in-person work at our Portland Regional Office in downtown Portland, at our Gresham office, and will require regular travel to Clackamas, Hood River, Wasco and Sherman Counties for in-person outreach, education and consultations. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs focus on services to farmworkers and on issues impacting Native Americans. LASO is an effective, high-quality legal services program that is committed to advocacy strategies having the broadest possible impact on client community problems. The Portland Regional Office of LASO serves a poverty population of more than 220,000. The office serves Multnomah, Clackamas, Hood River, Sherman and Wasco counties, a diverse service area requiring the ability to work effectively with individuals from different cultures and backgrounds. The Portland Office has adopted a race equity agenda to guide its work with clients as well as its internal operations. The office has a strong commitment to building an inclusive, diverse workplace. Responsibilities The staff attorney or paralegal will be responsible for conducting trauma-informed intake interviews, maintaining a senior-focused caseload, and coordinating and attending outreach and community-based clinics/events. This position is also expected to work closely with community-based organizations as a liaison to LASO for organizations that serve Black, Indigenous, People of Color (BIPOC), and immigrant communities to receive referrals, identify legal issues important to low-income seniors, conduct regular trainings, and attend outreach events. This position is responsible for some grant reporting and management. Qualifications Proven interest in and commitment to advocacy for the legal rights of low-income and other vulnerable senior populations. Enthusiasm, creativity, good judgment, initiative, and willingness to work collaboratively. Demonstrated understanding and commitment to anti-bias principles, cultural competency and addressing systemic racism and other forms of oppression. Experience handling senior law, elder abuse and impact cases is a plus. LASO has a hiring preference for candidates who are bilingual in Spanish and/or another language commonly spoken by our client population. Please indicate your proficiency level in languages other than English in your application materials. For attorney candidates, we have a preference for hiring members of the Oregon State Bar. A paraprofessional must be willing to become certified under the new Oregon Paraprofessional program and must take meaningful steps to attain the certification within 6 months after completion of the introductory period. Working Conditions and Physical Requirements Work in an office environment including working at a workstation, attending meetings, etc. This position will involve regular travel around the Portland Regional Office service region focusing specifically on Clackamas, Hood River, Sherman and Wasco counties and, as such, requires a valid driver’s license or the ability to obtain one within 60 days of hire date. Use of computer and other general office equipment during a 7-hour workday. Salary/Benefits Compensation is based on a 35-hour work week. Salaries are determined by relevant work experience and our Collective Bargaining Agreement. For attorneys, the salary range is $66.2K – 73.7K for 0-5 years’ experience; $75.2K - 81.2K for 6-10 years’ experience and $82.7K-105.2K for 11-30 years’ experience annually. For paralegals, the salary range is $46.2K – 52.2K for 0-5 years’ experience; $53.4K - 58.2K for 6-10 years’ experience and $59.4K-70.2K for 11-20 years’ experience annually. For both, additional $4.3K annually for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Closing Date: Open until filled. Review of resumes to begin on January 2, 2024. Applications Send resume and letter of interest to: projobs@lasoregon.org As a part of your letter of interest, please address the following: LASO is committed to achieving justice for the low-income communities of Oregon. Our client communities include people of color, farmworkers, LGBTQ+ people, immigrants, seniors, people with lived experiences of homelessness, veterans, people with disabilities, and people from other underrepresented groups. It is essential to our mission that we also work to create an inclusive and respectful workplace environment in which differences are acknowledged and valued. How do you think your personal background or experiences, professional or otherwise, have prepared you to: (1) serve our diverse client communities effectively, (2) work effectively with colleagues from backgrounds different than your own, (3) acknowledge the systemic barriers that our clients face, and (4) contribute to our efforts to achieve racial justice? Feel free to provide examples and apply various aspects of your life and personal experiences in your response. Please note, we will not review applications that are not emailed directly to the above email address. We celebrate diversity. LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Oct 26, 2023
Full time
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
Oct 24, 2023
Full time
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
POSITION SUMMARY:
Under the direction of the Call Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
Handle all scheduling calls and transfer other calls/patient inquires as appropriate.
Schedule patient appointments according to clinic scheduling protocols.
Register patients in eClinicalWorks according to clinic protocols.
Verifies patients’ insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team.
Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure.
Coordinate with other call center agents to improve customer service.
On occasion, based on business necessity, staff may be required to work a non-standard schedule.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required.
At least two (2) years’ experience working in a medical office or two (2) years of other customer service experience preferred.
Bilingual English/Spanish required.
Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite)
Call Center operations
HIPAA and OSHA guidelines
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility
Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Be customer service oriented
Possess great active listening skills
Strong telephone etiquette
Maintain strictest confidentiality of patients
Maintain a strict discipline in time management
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
Communicate effectively with patients, staff, peers, and superiors
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Oct 17, 2023
Full time
POSITION SUMMARY:
Under the direction of the Call Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
Handle all scheduling calls and transfer other calls/patient inquires as appropriate.
Schedule patient appointments according to clinic scheduling protocols.
Register patients in eClinicalWorks according to clinic protocols.
Verifies patients’ insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team.
Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure.
Coordinate with other call center agents to improve customer service.
On occasion, based on business necessity, staff may be required to work a non-standard schedule.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required.
At least two (2) years’ experience working in a medical office or two (2) years of other customer service experience preferred.
Bilingual English/Spanish required.
Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite)
Call Center operations
HIPAA and OSHA guidelines
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility
Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Be customer service oriented
Possess great active listening skills
Strong telephone etiquette
Maintain strictest confidentiality of patients
Maintain a strict discipline in time management
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
Communicate effectively with patients, staff, peers, and superiors
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
P OSITION SUMMARY:
Under the direction of the Program Coordinator for the CDC Latino MSM Program, the prevention training specialist will help develop, implement, monitor and evaluate all approaches used to recruit and retain young Latino men who have sex with men (YMSM) ages 18 - 39 into HIV care and biomedical (PrEP/PEP) services, as well as develop role model stories in alignment with the PROMISE for High Impact Prevention (HIP) intervention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Utilize virtual and in-persons outreach strategies to recruit, engage, and provide sexual health education activities/services to Latino MSM
Provide Latino MSM with sexual health screenings (HIV/STI), safer sex supplies, and resources for PrEP and PEP through El Saludable in-person and at-home HIV testing services.
Identify and link new and previously diagnosed HIV positive Latino MSM into HIV care services. This includes navigation to resources that assist with enrollment into services such as Medi-Cal, housing, mental health, and food services.
Identify and link HIV negative Latino MSM into biomedical (PrEP/PEP) services.
Facilitate in-person and virtual workshops on sexual health (HIV/STI) and biomedical (PrEP/PEP) services that will increase access to HIV/STI testing and PrEP/PEP acquisition.
Recruit, train, and manage peer advocates from the target population
Assist in the planning and execution of peer advocate events
Recruit, screen, and interview role models for role model stories
Transcribe role model interviews and extract pertinent language
Theorize and design a role model concept that includes:
illustrations
photographs
language
Work with internal and external designers to finalize publication
Create a distribution strategy
print platforms
virtual platforms
Work with the program coordinator to develop social marketing materials for distribution via Facebook, Instagram, YouTube, and in-person outreach.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Associate Degree in human services related field or minimum two-year experience working with Latino YMSM
Bilingual: English and Spanish required.
familiar with the Latino MSM community and experience recruiting the population into sexual health services
familiar with developing social marketing campaigns
experience and comfortability with conducting one-on-one interviews
experience working in a nonprofit environment
experience working with HIV prevention and health education/health promotion
Knowledge of:
health spectrum of HIV/STIs
biomedical HIV prevention
human sexuality and sexual identity
health and social concerns of Latino MSM
principles of social marketing
virtual platforms for community connection and training
Ability to :
work independently
work effectively with divers group of staff, volunteers and professionals
organize stakeholders and engage community building and establish linkages between stakeholder
meet frequent, sometimes conflicting deadlines in a rapidly changing environment respond with sensitivity to social inequities and diverse ethnic groups
adhere to HIPPA guidelines
engage participants and encourage HIV testing and linkage to biomedical (PrEP/PEP) services)
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Oct 05, 2023
Full time
P OSITION SUMMARY:
Under the direction of the Program Coordinator for the CDC Latino MSM Program, the prevention training specialist will help develop, implement, monitor and evaluate all approaches used to recruit and retain young Latino men who have sex with men (YMSM) ages 18 - 39 into HIV care and biomedical (PrEP/PEP) services, as well as develop role model stories in alignment with the PROMISE for High Impact Prevention (HIP) intervention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Utilize virtual and in-persons outreach strategies to recruit, engage, and provide sexual health education activities/services to Latino MSM
Provide Latino MSM with sexual health screenings (HIV/STI), safer sex supplies, and resources for PrEP and PEP through El Saludable in-person and at-home HIV testing services.
Identify and link new and previously diagnosed HIV positive Latino MSM into HIV care services. This includes navigation to resources that assist with enrollment into services such as Medi-Cal, housing, mental health, and food services.
Identify and link HIV negative Latino MSM into biomedical (PrEP/PEP) services.
Facilitate in-person and virtual workshops on sexual health (HIV/STI) and biomedical (PrEP/PEP) services that will increase access to HIV/STI testing and PrEP/PEP acquisition.
Recruit, train, and manage peer advocates from the target population
Assist in the planning and execution of peer advocate events
Recruit, screen, and interview role models for role model stories
Transcribe role model interviews and extract pertinent language
Theorize and design a role model concept that includes:
illustrations
photographs
language
Work with internal and external designers to finalize publication
Create a distribution strategy
print platforms
virtual platforms
Work with the program coordinator to develop social marketing materials for distribution via Facebook, Instagram, YouTube, and in-person outreach.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Associate Degree in human services related field or minimum two-year experience working with Latino YMSM
Bilingual: English and Spanish required.
familiar with the Latino MSM community and experience recruiting the population into sexual health services
familiar with developing social marketing campaigns
experience and comfortability with conducting one-on-one interviews
experience working in a nonprofit environment
experience working with HIV prevention and health education/health promotion
Knowledge of:
health spectrum of HIV/STIs
biomedical HIV prevention
human sexuality and sexual identity
health and social concerns of Latino MSM
principles of social marketing
virtual platforms for community connection and training
Ability to :
work independently
work effectively with divers group of staff, volunteers and professionals
organize stakeholders and engage community building and establish linkages between stakeholder
meet frequent, sometimes conflicting deadlines in a rapidly changing environment respond with sensitivity to social inequities and diverse ethnic groups
adhere to HIPPA guidelines
engage participants and encourage HIV testing and linkage to biomedical (PrEP/PEP) services)
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Sep 13, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Rocky Mountain Immigrant Advocacy Network
Westminster, CO
Rocky Mountain Immigrant Advocacy Network (RMIAN-pronounced “Remain”) provides free immigration legal services and social services to individuals in immigration detention and to children and their families throughout Colorado. RMIAN believes that justice for immigrants means justice for all.
As a growing nonprofit, RMIAN aims to be as efficient and effective with the resources we have. In fundraising, that means a small but powerful team - and this role is essential to our development efforts. Reporting to the Development Director, the Funding Engagement Coordinator will be a key partner and collaborator who provides critical support for RMIAN’s fundraising efforts.
This position is meant for someone eager to learn who has had at least some exposure to nonprofit development (at least 1 year of experience to understand the dynamics and processes), who loves getting the job done efficiently and with a high level of attention to detail.
The ideal candidate :
Is passionate about social justice, with an interest in and curiosity about immigration law and social services - this person has worked in a social justice organization and has been following immigration stories in recent years.
Is often described as a “doer” by their colleagues - someone who can be relied on to take a project to completion within the timeline requested, who finds joy in routine tasks that keep the team going, and who asks for help when needed.
Has 1+ years of development experience, including work with fundraising databases and donor acknowledgements, and event coordination or support.
Is a great short-form writer and storyteller – they ask questions and listen carefully to capture the details and find the connections that others can relate to and has some experience with translating that information into engaging, short articles, letters, emails, and posts that help drive people to action.
Has full professional, native / bilingual proficiency in speaking and writing in Spanish – this person supports the principles of language equity and is committed to supporting inclusive communications.
Is an organizational whiz . This person excels in handling details and multiple projects running in parallel, methodically creating and working through checklists. This is someone who might color-code their calendar or create a spreadsheet to plan a trip.
Has a desire to learn and grow - this is someone who is eager to build their skills and take on new challenges as they get comfortable with their role.
Responsibilities
RMIAN’s team is growing, and the Funding Engagement Coordinator role has been updated to complement the recently hired Development Director. The set of responsibilities outlined here will evolve over time, based on the organization’s needs and the strengths of the person hired. Key duties include:
Database Management (30%)
Maintain and update donor database and establish related systems, processes, and training for the team.
Timely processing of donations and donor thank you letters.
Strengthen systems to process and acknowledge gifts, supporting the long-term stewardship of funder relationships.
Donor Communications and Support (30%)
Create monthly development newsletters and coordinate the process of sending those out, in collaboration with Development Director
Coordinate all giving campaigns (e.g., Colorado Gives Day, annual report, end-of-year campaign) in collaboration with Development Director
Prepare and customize written correspondence for prospects and funders, including introductory letters, follow-up materials, and thank-you notes.
Support development of funder presentation materials
Provide research and support for funder visits as needed.
Support updates to communications calendar in collaboration with social media contractor, staff, Development Director
Perform website maintenance, in collaboration with other team members.
Provide other fundraising communications support as needed.
Grant Support (25%)
Support grant management and report submission processes, working with Development Director and grants contractor.
Support funders team meetings
Managing grant portfolio for potential funding up to $10K
Events Coordination (15%)
Provide detailed project management and coordination for special events in partnership with Development Director
Coordinate with other team members, venues, and vendors
Design, Distribute and maintain event marketing materials.
Field informational calls for event attendees
Lead day of event coordination for special events
Location and Work Requirements
This position is based out of RMIAN’s office located in Westminster, Colorado. RMIAN’s operations are currently operating on a hybrid remote/in-person model requiring at least two days a week of work in RMIAN’s office or other work-related locations. In order to protect our clients and team members, proof of vaccination against COVID-19, or proof of eligibility for exception, is required.
Compensation & Benefits
This is a full-time, salaried, exempt position. The salary range is between $50,000 and $58,000. RMIAN offers a phenomenal benefits package, which includes:
Generous paid time off with 15 days of vacation in the first year of employment and an additional 2 days for each additional year of employment, 10 sick days, 11 Federal holidays, plus, an annual week-long end of year office closure.
Excellent health insurance (100% covered by RMIAN).
Life insurance, professional liability insurance, and short-term disability insurance (100% covered by RMIAN).
Eligibility to participate in RMIAN’s Simple IRA retirement plan (RMIAN matches three percent).
Eligibility to participate in RMIAN’s flexible spending plan; and
Eight-week sabbatical after five years of employment.
To Apply :
If this profile calls out to you , please submit your resume and a brief note about what interests you in the position to hr@rmian.org . Applications will be reviewed on a rolling basis.
RMIAN is an equal opportunity employer and recognizes the importance of diversity in the workplace. We encourage applications from people of color, immigrants, women, members of the LGBTQ community, and other underrepresented and marginalized groups. RMIAN does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, marital status or veteran status. We are committed to providing an inclusive and welcoming environment free from discrimination.
Sep 06, 2023
Full time
Rocky Mountain Immigrant Advocacy Network (RMIAN-pronounced “Remain”) provides free immigration legal services and social services to individuals in immigration detention and to children and their families throughout Colorado. RMIAN believes that justice for immigrants means justice for all.
As a growing nonprofit, RMIAN aims to be as efficient and effective with the resources we have. In fundraising, that means a small but powerful team - and this role is essential to our development efforts. Reporting to the Development Director, the Funding Engagement Coordinator will be a key partner and collaborator who provides critical support for RMIAN’s fundraising efforts.
This position is meant for someone eager to learn who has had at least some exposure to nonprofit development (at least 1 year of experience to understand the dynamics and processes), who loves getting the job done efficiently and with a high level of attention to detail.
The ideal candidate :
Is passionate about social justice, with an interest in and curiosity about immigration law and social services - this person has worked in a social justice organization and has been following immigration stories in recent years.
Is often described as a “doer” by their colleagues - someone who can be relied on to take a project to completion within the timeline requested, who finds joy in routine tasks that keep the team going, and who asks for help when needed.
Has 1+ years of development experience, including work with fundraising databases and donor acknowledgements, and event coordination or support.
Is a great short-form writer and storyteller – they ask questions and listen carefully to capture the details and find the connections that others can relate to and has some experience with translating that information into engaging, short articles, letters, emails, and posts that help drive people to action.
Has full professional, native / bilingual proficiency in speaking and writing in Spanish – this person supports the principles of language equity and is committed to supporting inclusive communications.
Is an organizational whiz . This person excels in handling details and multiple projects running in parallel, methodically creating and working through checklists. This is someone who might color-code their calendar or create a spreadsheet to plan a trip.
Has a desire to learn and grow - this is someone who is eager to build their skills and take on new challenges as they get comfortable with their role.
Responsibilities
RMIAN’s team is growing, and the Funding Engagement Coordinator role has been updated to complement the recently hired Development Director. The set of responsibilities outlined here will evolve over time, based on the organization’s needs and the strengths of the person hired. Key duties include:
Database Management (30%)
Maintain and update donor database and establish related systems, processes, and training for the team.
Timely processing of donations and donor thank you letters.
Strengthen systems to process and acknowledge gifts, supporting the long-term stewardship of funder relationships.
Donor Communications and Support (30%)
Create monthly development newsletters and coordinate the process of sending those out, in collaboration with Development Director
Coordinate all giving campaigns (e.g., Colorado Gives Day, annual report, end-of-year campaign) in collaboration with Development Director
Prepare and customize written correspondence for prospects and funders, including introductory letters, follow-up materials, and thank-you notes.
Support development of funder presentation materials
Provide research and support for funder visits as needed.
Support updates to communications calendar in collaboration with social media contractor, staff, Development Director
Perform website maintenance, in collaboration with other team members.
Provide other fundraising communications support as needed.
Grant Support (25%)
Support grant management and report submission processes, working with Development Director and grants contractor.
Support funders team meetings
Managing grant portfolio for potential funding up to $10K
Events Coordination (15%)
Provide detailed project management and coordination for special events in partnership with Development Director
Coordinate with other team members, venues, and vendors
Design, Distribute and maintain event marketing materials.
Field informational calls for event attendees
Lead day of event coordination for special events
Location and Work Requirements
This position is based out of RMIAN’s office located in Westminster, Colorado. RMIAN’s operations are currently operating on a hybrid remote/in-person model requiring at least two days a week of work in RMIAN’s office or other work-related locations. In order to protect our clients and team members, proof of vaccination against COVID-19, or proof of eligibility for exception, is required.
Compensation & Benefits
This is a full-time, salaried, exempt position. The salary range is between $50,000 and $58,000. RMIAN offers a phenomenal benefits package, which includes:
Generous paid time off with 15 days of vacation in the first year of employment and an additional 2 days for each additional year of employment, 10 sick days, 11 Federal holidays, plus, an annual week-long end of year office closure.
Excellent health insurance (100% covered by RMIAN).
Life insurance, professional liability insurance, and short-term disability insurance (100% covered by RMIAN).
Eligibility to participate in RMIAN’s Simple IRA retirement plan (RMIAN matches three percent).
Eligibility to participate in RMIAN’s flexible spending plan; and
Eight-week sabbatical after five years of employment.
To Apply :
If this profile calls out to you , please submit your resume and a brief note about what interests you in the position to hr@rmian.org . Applications will be reviewed on a rolling basis.
RMIAN is an equal opportunity employer and recognizes the importance of diversity in the workplace. We encourage applications from people of color, immigrants, women, members of the LGBTQ community, and other underrepresented and marginalized groups. RMIAN does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, marital status or veteran status. We are committed to providing an inclusive and welcoming environment free from discrimination.
Full-Time Exempt Position
About Girls on the Run San Diego
Girls on the Run ® creates and offers after-school empowerment programs designed for third to eighth grade girls. The national nonprofit helps participants recognize their inner strength, increase their level of physical activity, imagine their possibilities, and confidently stand up for themselves and others. How? Through the innovative integration of fun physical activities, life-skills lessons, and impactful community projects. The research-based curriculum led by trained volunteer coaches explores core topics relevant to 8- to 13-year-old girls, including understanding emotions, fostering friendships, expressing empathy, and standing up for ourselves. Our trained coaches and research-based curriculum create a sense of belonging for all participants and meet the vital needs of girls today. The program includes a Community Impact Project and culminates with a celebratory 5K. Since its inception in 1996, Girls on the Run has served more than 2.25 million participants in all 50 states and Canada. Girls on the Run San Diego was founded in 2006, serving over 11,000 participants to date.
At Girls on the Run, our core values guide our way. Our vision is a world where every girl can know and activate her limitless potential. We value the individuality and dignity of all people and are dedicated to being an inclusive, diverse, equitable, and accessible organization.
Girls on the Run helps girls recognize their potential and rise above gender expectations that may limit their health, confidence, and joy. We respect and value the individuality and dignity of all people and welcome children who identify as girls, nonbinary, and gender-nonconforming to participate in our program.
Position Summary
The Program Operations Manager must possess a passion for and commitment to improving the lives and opportunities of girls in third through eighth grades. The Program Operations Manager is a highly skilled nonprofit professional who is responsible for ensuring successful quality GOTR programming throughout San Diego County, through the lenses of equity, diversity, accessibility, and inclusivity. The Program Operations Manager represents GOTRSD to the public through engagement with our 50+ sites and 1300+ girls per year. They plan, implement, and achieve the strategic program goals; including but not limited to participant registration, volunteer satisfaction, and program impact. They manage program-related registration, operations, communication, and curriculum. The Program Operations Manager reports to the Executive Director and works closely with the Volunteer and Community Manager. The Program Operations Manager supervises the Program Coordinator.
Key responsibilities include:
Program Management
Plan, implement, and achieve Girls on the Run’s strategic program goals with respect to the number of girls served, program impact, and demographic requirements as identified by the organization
Create and manage program registration
Manage financial aid/payment plan process for qualifying girls, and selection process for funded teams
Document and ensure program implementation in accordance with best practices and policies
Manage, maintain, and analyze data relating to rosters, girls, budget, and revenue
Collaborate with other GOTRSD staff members on overall program logistics
Conduct program evaluation, analyze data, and implement changes based on feedback
Work with program staff to develop and implement seasonal timeline and tactics
Oversee program volunteer committee
Track and report program-related expenses
Volunteer & Site Support
Work with Volunteer and Community Manager on coach recruitment
Strategically place volunteer coaches to ensure that all sites are staffed with qualified volunteer coaches
Manage and report on mission advancement markers and metrics
Collaborate with Volunteer and Community Manager to conduct National Coach Training in San Diego and develop post training surveys
Liaise with new and existing sites to ensure program success throughout the season
Enforce GOTRSD policies and procedures at all sites
Communications and Outreach
Manage content, create, and disseminate the organization’s monthly e-newsletter
Serve as the main contact for GOTRSD website and e-newsletter
Create engaging posts using graphics and videos for various social networks, including Facebook, Instagram, Pinterest, and LinkedIn, as needed
Represent Girls on the Run San Diego at outreach events and other awareness events
Oversee communications committee
Operations and Administration
Work with Executive Director to manage vendor relationships including office space, storage leasing, staff phones, insurance, and other items related to organizational operation
Other Duties
Work with staff and board to set the program budget, develop the strategic plan, and carry out other duties required for nonprofit governance
Manage all sites files and other program-related paperwork
Other duties as may be required and assigned
Work Environment
The ability to work from home is required - all employees must have access to reliable, high speed internet and the ability to participate in video conferences from a remote location
Discipline to accomplish the goals of the position as well as organizational goals on a daily basis, while working remotely and independently
Able to work collaboratively with other employees, the board of directors, volunteers, and community partners
Willing and able to travel to sites and meetings throughout San Diego County with own reliable method of transportation.
Required Qualifications
Native or fluent in both Spanish and English
Passion for Girls on the Run mission and the ability to comprehend and effectively communicate issues surrounding empowerment, self-esteem, body image, and whole-person health
Readiness to embrace our commitment to diversity, equity, inclusion, and accessibility
2+ years of programmatic development and volunteer management experience
Demonstrated ability to lead people, including teams of volunteers (or similar groups)
Enjoy engaging the community about the GOTR curriculum highlighting empowerment, self-esteem, body image and whole-person health
Excellent Google Workspace and Microsoft Suite knowledge
Outstanding communication skills in multiple environments and with a range of audiences both internal and external
Highly detailed oriented and organized
Flexible and adaptable to change
Available some nights and weekends as necessary to perform the duties of the job
Ability to travel once or twice a year nationally and within San Diego County multiple times a week
Proficiency with social media platforms and supporting technology
Physically able to lift 40 pounds
Must pass background check required by Girls on the Run International
Preferred Qualifications
Connections to the local community
Experience or relationships with San Diego County school systems
Database management and data entry experience
CRM management experience
Volunteer management experience
Compensation/Benefits
Salary range is $62,000-$72,000 depending on experience
Organization laptop and cell phone issued
Health Benefits (medical and dental partially paid by GOTRSD)
Life and AD&D insurance
Partial reimbursement for home internet expenses
Mileage reimbursement
Flexible work schedule with paid time off
Professional development opportunities that reinforce life-long learning
To apply, please send a resume and cover letter to hiring@gotrsd.org . Applications received by September 8, 2023 will receive priority consideration.
Girls on the Run San Diego works to promote a work environment committed to inclusion, diversity, equity, and access; to provide professional development opportunities; and to foster a culture that values our staff, our partners, and the broader community in which we work.
Girls on the Run is an equal-opportunity employer.
Sep 02, 2023
Full time
Full-Time Exempt Position
About Girls on the Run San Diego
Girls on the Run ® creates and offers after-school empowerment programs designed for third to eighth grade girls. The national nonprofit helps participants recognize their inner strength, increase their level of physical activity, imagine their possibilities, and confidently stand up for themselves and others. How? Through the innovative integration of fun physical activities, life-skills lessons, and impactful community projects. The research-based curriculum led by trained volunteer coaches explores core topics relevant to 8- to 13-year-old girls, including understanding emotions, fostering friendships, expressing empathy, and standing up for ourselves. Our trained coaches and research-based curriculum create a sense of belonging for all participants and meet the vital needs of girls today. The program includes a Community Impact Project and culminates with a celebratory 5K. Since its inception in 1996, Girls on the Run has served more than 2.25 million participants in all 50 states and Canada. Girls on the Run San Diego was founded in 2006, serving over 11,000 participants to date.
At Girls on the Run, our core values guide our way. Our vision is a world where every girl can know and activate her limitless potential. We value the individuality and dignity of all people and are dedicated to being an inclusive, diverse, equitable, and accessible organization.
Girls on the Run helps girls recognize their potential and rise above gender expectations that may limit their health, confidence, and joy. We respect and value the individuality and dignity of all people and welcome children who identify as girls, nonbinary, and gender-nonconforming to participate in our program.
Position Summary
The Program Operations Manager must possess a passion for and commitment to improving the lives and opportunities of girls in third through eighth grades. The Program Operations Manager is a highly skilled nonprofit professional who is responsible for ensuring successful quality GOTR programming throughout San Diego County, through the lenses of equity, diversity, accessibility, and inclusivity. The Program Operations Manager represents GOTRSD to the public through engagement with our 50+ sites and 1300+ girls per year. They plan, implement, and achieve the strategic program goals; including but not limited to participant registration, volunteer satisfaction, and program impact. They manage program-related registration, operations, communication, and curriculum. The Program Operations Manager reports to the Executive Director and works closely with the Volunteer and Community Manager. The Program Operations Manager supervises the Program Coordinator.
Key responsibilities include:
Program Management
Plan, implement, and achieve Girls on the Run’s strategic program goals with respect to the number of girls served, program impact, and demographic requirements as identified by the organization
Create and manage program registration
Manage financial aid/payment plan process for qualifying girls, and selection process for funded teams
Document and ensure program implementation in accordance with best practices and policies
Manage, maintain, and analyze data relating to rosters, girls, budget, and revenue
Collaborate with other GOTRSD staff members on overall program logistics
Conduct program evaluation, analyze data, and implement changes based on feedback
Work with program staff to develop and implement seasonal timeline and tactics
Oversee program volunteer committee
Track and report program-related expenses
Volunteer & Site Support
Work with Volunteer and Community Manager on coach recruitment
Strategically place volunteer coaches to ensure that all sites are staffed with qualified volunteer coaches
Manage and report on mission advancement markers and metrics
Collaborate with Volunteer and Community Manager to conduct National Coach Training in San Diego and develop post training surveys
Liaise with new and existing sites to ensure program success throughout the season
Enforce GOTRSD policies and procedures at all sites
Communications and Outreach
Manage content, create, and disseminate the organization’s monthly e-newsletter
Serve as the main contact for GOTRSD website and e-newsletter
Create engaging posts using graphics and videos for various social networks, including Facebook, Instagram, Pinterest, and LinkedIn, as needed
Represent Girls on the Run San Diego at outreach events and other awareness events
Oversee communications committee
Operations and Administration
Work with Executive Director to manage vendor relationships including office space, storage leasing, staff phones, insurance, and other items related to organizational operation
Other Duties
Work with staff and board to set the program budget, develop the strategic plan, and carry out other duties required for nonprofit governance
Manage all sites files and other program-related paperwork
Other duties as may be required and assigned
Work Environment
The ability to work from home is required - all employees must have access to reliable, high speed internet and the ability to participate in video conferences from a remote location
Discipline to accomplish the goals of the position as well as organizational goals on a daily basis, while working remotely and independently
Able to work collaboratively with other employees, the board of directors, volunteers, and community partners
Willing and able to travel to sites and meetings throughout San Diego County with own reliable method of transportation.
Required Qualifications
Native or fluent in both Spanish and English
Passion for Girls on the Run mission and the ability to comprehend and effectively communicate issues surrounding empowerment, self-esteem, body image, and whole-person health
Readiness to embrace our commitment to diversity, equity, inclusion, and accessibility
2+ years of programmatic development and volunteer management experience
Demonstrated ability to lead people, including teams of volunteers (or similar groups)
Enjoy engaging the community about the GOTR curriculum highlighting empowerment, self-esteem, body image and whole-person health
Excellent Google Workspace and Microsoft Suite knowledge
Outstanding communication skills in multiple environments and with a range of audiences both internal and external
Highly detailed oriented and organized
Flexible and adaptable to change
Available some nights and weekends as necessary to perform the duties of the job
Ability to travel once or twice a year nationally and within San Diego County multiple times a week
Proficiency with social media platforms and supporting technology
Physically able to lift 40 pounds
Must pass background check required by Girls on the Run International
Preferred Qualifications
Connections to the local community
Experience or relationships with San Diego County school systems
Database management and data entry experience
CRM management experience
Volunteer management experience
Compensation/Benefits
Salary range is $62,000-$72,000 depending on experience
Organization laptop and cell phone issued
Health Benefits (medical and dental partially paid by GOTRSD)
Life and AD&D insurance
Partial reimbursement for home internet expenses
Mileage reimbursement
Flexible work schedule with paid time off
Professional development opportunities that reinforce life-long learning
To apply, please send a resume and cover letter to hiring@gotrsd.org . Applications received by September 8, 2023 will receive priority consideration.
Girls on the Run San Diego works to promote a work environment committed to inclusion, diversity, equity, and access; to provide professional development opportunities; and to foster a culture that values our staff, our partners, and the broader community in which we work.
Girls on the Run is an equal-opportunity employer.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred.
Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Jul 27, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred.
Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Job Summary
The Superior Court has an opening for a Program Coordinator I. This position coordinates various components of a single, well defined County program such as jury service and administration. Participate in the development of policies, procedures and goals; assist in evaluating and establishing staffing and budget needs; organizing support or technical personnel; assist with evaluating program/project effectiveness and recommend a course of action. Engage with judges, attorneys, the State Administrative Office of the Court, and national organizations regarding jury service and programs.
Qualifications
The ideal candidate will have the following strengths:
Excellent interpersonal oral and written communication skills; including public speaking skills
Excellent customer service skills, including ability to de-escalate and solve problems in a fluid situation
Strong computer skills in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint, Teams), Zoom, and database experience
Highly organized and self-directed
Ability to work well with a diverse population
Previous jury experience
Bilingual skills are preferred but not required.
Education and Experience:
Degree or equivalent experience relative to the assignment.
Knowledge of:
The principles and practices of program management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development and justification; application and interpretation of County, state and federal laws and regulations relevant to jury administration; analysis and evaluation of policies, procedures, public information, and service delivery issues; local and state lawmaking processes; research methods and techniques; trends and practices within the specialized area; and personal computer applications and usage.
Ability to:
Effectively recommend, coordinate, plan, and delegate program components; carry out policy directives of the Superior Court in an effective and timely manner; write clear and concise reports, memoranda, and letters; analyze problems, identify alternative solutions, project consequences of proposed actions, and formulate recommendations; utilize various PC applications; interpret and explain policies, procedures, laws, and regulations; establish and maintain effective working relationships.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.816 $5,581.00 - $7,505.00- per month
Jul 17, 2023
Full time
Job Summary
The Superior Court has an opening for a Program Coordinator I. This position coordinates various components of a single, well defined County program such as jury service and administration. Participate in the development of policies, procedures and goals; assist in evaluating and establishing staffing and budget needs; organizing support or technical personnel; assist with evaluating program/project effectiveness and recommend a course of action. Engage with judges, attorneys, the State Administrative Office of the Court, and national organizations regarding jury service and programs.
Qualifications
The ideal candidate will have the following strengths:
Excellent interpersonal oral and written communication skills; including public speaking skills
Excellent customer service skills, including ability to de-escalate and solve problems in a fluid situation
Strong computer skills in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint, Teams), Zoom, and database experience
Highly organized and self-directed
Ability to work well with a diverse population
Previous jury experience
Bilingual skills are preferred but not required.
Education and Experience:
Degree or equivalent experience relative to the assignment.
Knowledge of:
The principles and practices of program management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development and justification; application and interpretation of County, state and federal laws and regulations relevant to jury administration; analysis and evaluation of policies, procedures, public information, and service delivery issues; local and state lawmaking processes; research methods and techniques; trends and practices within the specialized area; and personal computer applications and usage.
Ability to:
Effectively recommend, coordinate, plan, and delegate program components; carry out policy directives of the Superior Court in an effective and timely manner; write clear and concise reports, memoranda, and letters; analyze problems, identify alternative solutions, project consequences of proposed actions, and formulate recommendations; utilize various PC applications; interpret and explain policies, procedures, laws, and regulations; establish and maintain effective working relationships.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.816 $5,581.00 - $7,505.00- per month