University of Wyoming - Athletics
Laramie, Wyoming
Job Purpose: Assists with managing the sales, revenue generation, and customer service functions of the Athletic Ticket Office
Duties and Responsibilities:
Sells, plans and organizes season, mini plan, group and other ticket products for: Football, Men’s and Women’s Basketball, Volleyball, and Wrestling.
Generates new/increased sales revenue opportunities through: daily leadership, use of sales best practices, sales strategy development, increased sales training, inventory maximization and results tracking.
Calls current and past customers as well as new leads to generate sales.
Contacts area businesses and individuals via phone, in-person appointments and networking events to sell ticket packages.
Creates opportunities for new business with existing customers.
Develops relationships to provide repeat business and excellent customer service.
Contributes to the Ticket Department’s overall customer service level by assisting in oversight of student and part-time staff.
Works home events as assigned, performing various ticket sales, service and operational duties.
Achieves monthly and annual sales goals established by administration.
Provides weekly call number, prospect, and sales reports.
Provides expert knowledge of the Cowboy Joe Club and associated donor benefits.
Maintains accurate customer records in ticketing database.
Maintains thorough knowledge of and adheres to all applicable University, conference, and NCAA rules and regulations.
Assists with other duties/projects as assigned/directed.
Minimum Qualifications:
Education: Bachelor’s Degree
Experience: Minimum of one year ticketing or sales experience
Desired Qualifications:
Knowledge of Paciolan
Strong knowledge of Microsoft Office programs
Cash handling experience and clerical techniques
Excellent written and oral communication skills
High attention to detail
Previous customer service experience in a point of sale and outbound phone/customer service environment
Required Materials: Complete the online application and upload the following for a complete application: Cover letter, resume or C.V., and contact information for four work-related references.
To Apply, go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/230326/?utm_medium=jobshare
Hiring Statement: UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377, or email jobapps@uwyo.edu .
Jan 27, 2023
Full time
Job Purpose: Assists with managing the sales, revenue generation, and customer service functions of the Athletic Ticket Office
Duties and Responsibilities:
Sells, plans and organizes season, mini plan, group and other ticket products for: Football, Men’s and Women’s Basketball, Volleyball, and Wrestling.
Generates new/increased sales revenue opportunities through: daily leadership, use of sales best practices, sales strategy development, increased sales training, inventory maximization and results tracking.
Calls current and past customers as well as new leads to generate sales.
Contacts area businesses and individuals via phone, in-person appointments and networking events to sell ticket packages.
Creates opportunities for new business with existing customers.
Develops relationships to provide repeat business and excellent customer service.
Contributes to the Ticket Department’s overall customer service level by assisting in oversight of student and part-time staff.
Works home events as assigned, performing various ticket sales, service and operational duties.
Achieves monthly and annual sales goals established by administration.
Provides weekly call number, prospect, and sales reports.
Provides expert knowledge of the Cowboy Joe Club and associated donor benefits.
Maintains accurate customer records in ticketing database.
Maintains thorough knowledge of and adheres to all applicable University, conference, and NCAA rules and regulations.
Assists with other duties/projects as assigned/directed.
Minimum Qualifications:
Education: Bachelor’s Degree
Experience: Minimum of one year ticketing or sales experience
Desired Qualifications:
Knowledge of Paciolan
Strong knowledge of Microsoft Office programs
Cash handling experience and clerical techniques
Excellent written and oral communication skills
High attention to detail
Previous customer service experience in a point of sale and outbound phone/customer service environment
Required Materials: Complete the online application and upload the following for a complete application: Cover letter, resume or C.V., and contact information for four work-related references.
To Apply, go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/230326/?utm_medium=jobshare
Hiring Statement: UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377, or email jobapps@uwyo.edu .
University of Wyoming - Athletics
Laramie, Wyoming
Job Purpose: Assists with managing the operational, financial and personnel functions of the Athletic Ticket Office.
Duties and Responsibilities:
Sells season, mini plan, group and other ticket products for: Football, Men’s and Women’s Basketball, Volleyball, and Wrestling.
Calls current and past customers as well as new leads to generate sales.
Contacts area businesses and individuals via phone, in-person appointments and networking events to sell ticket packages.
Creates opportunities for new business with existing customers.
Develops relationships to provide repeat business and excellent customer service.
Contributes to the Ticket Department’s overall customer service level by assisting in oversight of student and part-time staff.
Works home events as assigned, performing various ticket sales, service and operational duties.
Achieves monthly and annual sales goals established by administration.
Provides weekly call number, prospect, and sales reports.
Provides expert knowledge of the Cowboy Joe Club and associated donor benefits.
Maintains accurate customer records in ticketing database.
Maintains thorough knowledge of and adheres to all applicable University, conference, and NCAA rules and regulations.
Assists with other duties/projects as assigned/directed.
Minimum Qualifications:
Education: Bachelor’s Degree
Experience: Minimum of one year ticketing or sales experience
Desired Qualifications:
Knowledge of intricate computer programs
Knowledge of Paciolan
Strong knowledge of Microsoft Office programs
Cash handling experience and clerical techniques
Excellent written and oral communication skills
High attention to detail
Ability to comprehend instructions and procedures in a fast-paced environment
Previous customer service experience in a point of sale and outbound phone/customer service environment
Positive, friendly, and professional demeanor.
Ability to be creative in generating new ideas and solutions to challenges.
Maintain a flexible work schedule.
Required Materials: Complete the online application and upload the following for a complete application: Cover letter, resume or C.V., and contact information for four work-related references.
To Apply, go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/222436/?utm_medium=jobshare
Hiring Statement: UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377, or email jobapps@uwyo.edu .
Aug 25, 2022
Full time
Job Purpose: Assists with managing the operational, financial and personnel functions of the Athletic Ticket Office.
Duties and Responsibilities:
Sells season, mini plan, group and other ticket products for: Football, Men’s and Women’s Basketball, Volleyball, and Wrestling.
Calls current and past customers as well as new leads to generate sales.
Contacts area businesses and individuals via phone, in-person appointments and networking events to sell ticket packages.
Creates opportunities for new business with existing customers.
Develops relationships to provide repeat business and excellent customer service.
Contributes to the Ticket Department’s overall customer service level by assisting in oversight of student and part-time staff.
Works home events as assigned, performing various ticket sales, service and operational duties.
Achieves monthly and annual sales goals established by administration.
Provides weekly call number, prospect, and sales reports.
Provides expert knowledge of the Cowboy Joe Club and associated donor benefits.
Maintains accurate customer records in ticketing database.
Maintains thorough knowledge of and adheres to all applicable University, conference, and NCAA rules and regulations.
Assists with other duties/projects as assigned/directed.
Minimum Qualifications:
Education: Bachelor’s Degree
Experience: Minimum of one year ticketing or sales experience
Desired Qualifications:
Knowledge of intricate computer programs
Knowledge of Paciolan
Strong knowledge of Microsoft Office programs
Cash handling experience and clerical techniques
Excellent written and oral communication skills
High attention to detail
Ability to comprehend instructions and procedures in a fast-paced environment
Previous customer service experience in a point of sale and outbound phone/customer service environment
Positive, friendly, and professional demeanor.
Ability to be creative in generating new ideas and solutions to challenges.
Maintain a flexible work schedule.
Required Materials: Complete the online application and upload the following for a complete application: Cover letter, resume or C.V., and contact information for four work-related references.
To Apply, go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/222436/?utm_medium=jobshare
Hiring Statement: UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377, or email jobapps@uwyo.edu .
University of Wyoming - Athletics
Laramie, Wyoming
JOB PURPOSE:
Assist with managing the operational, financial and personnel functions of the Athletic Ticket Office.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Assist with managing and participate in the daily operational functions of the Athletic Ticket Office, as directed.
Supervise support staff; train, schedule assignments, provide customer service problem resolutions.
Coordinate ticket sale functions for Olympic sporting events and non-athletic events like concerts, tournaments, etc.; provide staffing and scheduling of support services staff, event reconciliation, and management reporting.
Coordinate consignment ticket sales functions including away events.
Assist Manager by supervising customer services functions and assist in resolving problems; report issues of concern to supervisor.
Assist in administering all ticket policies, procedures, and practices; confer with Manager on appropriate interpretation of same.
Assist in developing annual budget and monitoring expenditures.
Completes daily Ticket Office deposit; working with the Athletic Business Office to ensure accuracy.
Perform Accounting duties.
Assist with special projects, as directed.
May travel occasionally as related to events, conferences, or meetings.
MINIMUM QUALIFICATIONS:
Education: Bachelor’s Degree
Required education, licensure, certification, registration or other requirement: None
Preferred KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of General accounting principles
Ticket management operations and/or procedure skills
Planning and Scheduling techniques
Customer service standards and procedures
Planning and scheduling techniques.
COMPETENCIES:
Attention to Detail
Delegating Responsibility
Individual Leadership
Service Orientation
Conflict Management
Initiative
Required Materials: Complete the online application and upload the following for a complete application: Cover letter, resume or C.V., and contact information for four work-related references.
To Apply, go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/210551/?utm_medium=jobshare
Hiring Statement: UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377, or email jobapps@uwyo.edu.
May 06, 2021
Full time
JOB PURPOSE:
Assist with managing the operational, financial and personnel functions of the Athletic Ticket Office.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Assist with managing and participate in the daily operational functions of the Athletic Ticket Office, as directed.
Supervise support staff; train, schedule assignments, provide customer service problem resolutions.
Coordinate ticket sale functions for Olympic sporting events and non-athletic events like concerts, tournaments, etc.; provide staffing and scheduling of support services staff, event reconciliation, and management reporting.
Coordinate consignment ticket sales functions including away events.
Assist Manager by supervising customer services functions and assist in resolving problems; report issues of concern to supervisor.
Assist in administering all ticket policies, procedures, and practices; confer with Manager on appropriate interpretation of same.
Assist in developing annual budget and monitoring expenditures.
Completes daily Ticket Office deposit; working with the Athletic Business Office to ensure accuracy.
Perform Accounting duties.
Assist with special projects, as directed.
May travel occasionally as related to events, conferences, or meetings.
MINIMUM QUALIFICATIONS:
Education: Bachelor’s Degree
Required education, licensure, certification, registration or other requirement: None
Preferred KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of General accounting principles
Ticket management operations and/or procedure skills
Planning and Scheduling techniques
Customer service standards and procedures
Planning and scheduling techniques.
COMPETENCIES:
Attention to Detail
Delegating Responsibility
Individual Leadership
Service Orientation
Conflict Management
Initiative
Required Materials: Complete the online application and upload the following for a complete application: Cover letter, resume or C.V., and contact information for four work-related references.
To Apply, go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/210551/?utm_medium=jobshare
Hiring Statement: UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377, or email jobapps@uwyo.edu.
University of Wyoming - Athletics
Laramie, Wyoming
Job Purpose: Assists with managing the operational, financial and personnel functions of the Athletic Ticket Office.
Duties and Responsibilities:
Sells season, mini plan, group and other ticket products for: Football, Men’s and Women’s Basketball, Volleyball, and Wrestling.
Calls current and past customers as well as new leads to generate sales.
Contacts area businesses and individuals via phone, in-person appointments and networking events to sell ticket packages.
Creates opportunities for new business with existing customers.
Develops relationships to provide repeat business and excellent customer service.
Contributes to the Ticket Department’s overall customer service level by assisting in oversight of student and part-time staff.
Works home events as assigned, performing various ticket sales, service and operational duties.
Achieves monthly and annual sales goals established by administration.
Provides weekly call number, prospect, and sales reports.
Provides expert knowledge of the Cowboy Joe Club and associated donor benefits.
Maintains accurate customer records in ticketing database.
Maintains thorough knowledge of and adheres to all applicable University, conference, and NCAA rules and regulations.
Assists with other duties/projects as assigned/directed.
Minimum Qualifications:
Education: Bachelor’s Degree
Experience: Minimum of one year ticketing or sales experience
Desired Qualifications:
Knowledge of intricate computer programs
Knowledge of Paciolan
Strong knowledge of Microsoft Office programs
Cash handling experience and clerical techniques
Excellent written and oral communication skills
High attention to detail
Ability to comprehend instructions and procedures in a fast-paced environment
Previous customer service experience in a point of sale and outbound phone/customer service environment
Positive, friendly, and professional demeanor.
Ability to be creative in generating new ideas and solutions to challenges.
Maintain a flexible work schedule.
Required Materials: Complete the online application and upload the following for a complete application: Cover letter, resume or C.V., and contact information for four work-related references.
To Apply, go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/210502/?utm_medium=jobshare
Hiring Statement: UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377, or email jobapps@uwyo.edu .
May 05, 2021
Full time
Job Purpose: Assists with managing the operational, financial and personnel functions of the Athletic Ticket Office.
Duties and Responsibilities:
Sells season, mini plan, group and other ticket products for: Football, Men’s and Women’s Basketball, Volleyball, and Wrestling.
Calls current and past customers as well as new leads to generate sales.
Contacts area businesses and individuals via phone, in-person appointments and networking events to sell ticket packages.
Creates opportunities for new business with existing customers.
Develops relationships to provide repeat business and excellent customer service.
Contributes to the Ticket Department’s overall customer service level by assisting in oversight of student and part-time staff.
Works home events as assigned, performing various ticket sales, service and operational duties.
Achieves monthly and annual sales goals established by administration.
Provides weekly call number, prospect, and sales reports.
Provides expert knowledge of the Cowboy Joe Club and associated donor benefits.
Maintains accurate customer records in ticketing database.
Maintains thorough knowledge of and adheres to all applicable University, conference, and NCAA rules and regulations.
Assists with other duties/projects as assigned/directed.
Minimum Qualifications:
Education: Bachelor’s Degree
Experience: Minimum of one year ticketing or sales experience
Desired Qualifications:
Knowledge of intricate computer programs
Knowledge of Paciolan
Strong knowledge of Microsoft Office programs
Cash handling experience and clerical techniques
Excellent written and oral communication skills
High attention to detail
Ability to comprehend instructions and procedures in a fast-paced environment
Previous customer service experience in a point of sale and outbound phone/customer service environment
Positive, friendly, and professional demeanor.
Ability to be creative in generating new ideas and solutions to challenges.
Maintain a flexible work schedule.
Required Materials: Complete the online application and upload the following for a complete application: Cover letter, resume or C.V., and contact information for four work-related references.
To Apply, go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/210502/?utm_medium=jobshare
Hiring Statement: UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377, or email jobapps@uwyo.edu .