APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Apr 09, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
United States of Care (USofCare) is a non-partisan non-profit organization on a mission to ensure that everyone has access to quality, affordable health care regardless of health status, social need, or income. We champion fair and commonsense policy changes to meet people’s urgent needs: the certainty that their health care will be affordable, that their coverage will be dependable and there when they need it, that their health care is personalized, and that the system is easy to understand and navigate.
In order to achieve our people-centered mission, USofCare has developed highly intentional organizational values and we are committed to building a diverse team at all levels of our organization, cultivating an inclusive culture, and engaging with people who bring different perspectives and lived experiences to our efforts. Our values are how we work internally and externally, what we hold up and celebrate, and what we are constantly striving for and aspiring to be as an organization. View our values at unitedstatesofcare.org/who-we-are .
In building our team, at every level we value and prioritize inclusion and diverse perspectives. Seeking unity over uniformity, we pay attention to the diverse interests, abilities, needs and backgrounds of every employee and strive to create an environment where everyone is heard and feels that they belong. We strongly encourage applicants from diverse backgrounds and communities to apply to join our growing team.
Position Overview and Responsibilities
United States of Care (USofCare) seeks an experienced professional to join our virtual team in the newly created position of Executive Office and Events Coordinator. The Executive Office and Events Coordinator will play a unique role in supporting the CEO and Events Department to advance our mission, elevate our people-centered brand, and amplify our impact.
Reporting to the Chief of Staff, the Coordinator will provide executive and administrative support to the CEO (70% of the role), including managing the CEO’s high volume calendar, scheduling requests, and travel. The Coordinator will provide general administrative support, as well as work cross-departmentally to prepare the CEO for internal and external meetings; support the CEO for events and activities; initiate draft proposals, agendas, presentations, and plans from brainstorming and strategic planning sessions. They will assist in prioritizing conflicting needs and responsibilities to help the CEO stay aligned with the organizational strategy; support the Chief of Staff in managing the Board of Directors; and provide other general administrative support as needed to improve the workflow of the Executive Office.
This position will also work closely with the Director of Events & Experiences to help execute USofCare’s events programming, brand building efforts, and network impact initiatives (30% of the role). The Coordinator will provide project management, administrative, logistical, and hands-on events support for a portfolio of in-person and virtual convenings varying in size and scope, working in coordination with a broad range of internal and external stakeholders to ensure event goals are met. Together with the Director of Events & Experiences, the Coordinator will work to ensure that all organizational events advance strategic priorities.
An ideal candidate for this highly dynamic role will bring exceptional attention to detail, strong planning skills, and an uncanny knack for problem solving. In this unique role, no day will look the same as the Coordinator supports a range of quickly shifting needs from the CEO, Executive Office, and Events work. A candidate who enjoys planning and executing in a fast-paced environment and embodies adaptability, excellent critical thinking skills, and takes pride in their get-it-done approach will thrive in this exciting growth opportunity.
Qualifications and Core Competencies
To be successful in this role, you must have a strong commitment to the organization’s mission and have a dedication to operating in a diverse, bipartisan, learning atmosphere that explores multiple policy solutions to achieve our mission. You are willing to respect different points of view, and are committed to prioritizing diversity, equity, and inclusion principles in all elements of your work.
2+ years of professional experience, with strong preference for experience supporting a C-Level executive or department lead, and with previous hands-on event experience in the nonprofit and/or advocacy space;
A functional understanding of the policy and/or health care issue area is strongly preferred;
You possess strong project management and organizational skills, and the ability to prioritize multiple tasks and competing deadlines seamlessly with excellent attention to detail while seeing the big picture;
You have sophisticated interpersonal skills, and the ability to build relationships with internal and external stakeholders, to build processes and bring others along to adhere to them, and know how to proactively address and prioritize problems creatively and when to escalate issues to supervisors;
You have an eye for design, and have experience and basic skills creating collateral in programs like PowerPoint and Canva. You possess excellent written and oral communication skills and the ability to work seamlessly with various stakeholders in fast-paced circumstances; you are entrepreneurial, highly self-motivated, possess a service-oriented mindset and are eager to learn.
Work at United States of Care
USofCare is committed to equity in our compensation policy. The salary range for this position is $55,000 – $64,000/year depending on experience.
United States of Care offers a very generous benefits package including medical, dental and vision insurance in addition to a 403b retirement plan with match and flexible paid time off. A full summary of benefits is available upon request.
This position is full-time and is fully remote. USofCare is a virtual team, however this position is based in the Washington, DC or DMV area.
While the Coordinator’s set schedule will be 9am-5pm ET Monday-Friday, they will be expected to be responsive to the CEO as needed including, at times, outside of these hours. The ability to travel occasionally and be available on occasional nights and weekends as the event schedule requires is expected of this position.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. United States of Care is unable to commence (“sponsor”) an immigration case in order to employ an applicant.
The position is open until filled, and the hiring committee will begin scheduling interviews the week of 2/26/2024.
Feb 12, 2024
Full time
United States of Care (USofCare) is a non-partisan non-profit organization on a mission to ensure that everyone has access to quality, affordable health care regardless of health status, social need, or income. We champion fair and commonsense policy changes to meet people’s urgent needs: the certainty that their health care will be affordable, that their coverage will be dependable and there when they need it, that their health care is personalized, and that the system is easy to understand and navigate.
In order to achieve our people-centered mission, USofCare has developed highly intentional organizational values and we are committed to building a diverse team at all levels of our organization, cultivating an inclusive culture, and engaging with people who bring different perspectives and lived experiences to our efforts. Our values are how we work internally and externally, what we hold up and celebrate, and what we are constantly striving for and aspiring to be as an organization. View our values at unitedstatesofcare.org/who-we-are .
In building our team, at every level we value and prioritize inclusion and diverse perspectives. Seeking unity over uniformity, we pay attention to the diverse interests, abilities, needs and backgrounds of every employee and strive to create an environment where everyone is heard and feels that they belong. We strongly encourage applicants from diverse backgrounds and communities to apply to join our growing team.
Position Overview and Responsibilities
United States of Care (USofCare) seeks an experienced professional to join our virtual team in the newly created position of Executive Office and Events Coordinator. The Executive Office and Events Coordinator will play a unique role in supporting the CEO and Events Department to advance our mission, elevate our people-centered brand, and amplify our impact.
Reporting to the Chief of Staff, the Coordinator will provide executive and administrative support to the CEO (70% of the role), including managing the CEO’s high volume calendar, scheduling requests, and travel. The Coordinator will provide general administrative support, as well as work cross-departmentally to prepare the CEO for internal and external meetings; support the CEO for events and activities; initiate draft proposals, agendas, presentations, and plans from brainstorming and strategic planning sessions. They will assist in prioritizing conflicting needs and responsibilities to help the CEO stay aligned with the organizational strategy; support the Chief of Staff in managing the Board of Directors; and provide other general administrative support as needed to improve the workflow of the Executive Office.
This position will also work closely with the Director of Events & Experiences to help execute USofCare’s events programming, brand building efforts, and network impact initiatives (30% of the role). The Coordinator will provide project management, administrative, logistical, and hands-on events support for a portfolio of in-person and virtual convenings varying in size and scope, working in coordination with a broad range of internal and external stakeholders to ensure event goals are met. Together with the Director of Events & Experiences, the Coordinator will work to ensure that all organizational events advance strategic priorities.
An ideal candidate for this highly dynamic role will bring exceptional attention to detail, strong planning skills, and an uncanny knack for problem solving. In this unique role, no day will look the same as the Coordinator supports a range of quickly shifting needs from the CEO, Executive Office, and Events work. A candidate who enjoys planning and executing in a fast-paced environment and embodies adaptability, excellent critical thinking skills, and takes pride in their get-it-done approach will thrive in this exciting growth opportunity.
Qualifications and Core Competencies
To be successful in this role, you must have a strong commitment to the organization’s mission and have a dedication to operating in a diverse, bipartisan, learning atmosphere that explores multiple policy solutions to achieve our mission. You are willing to respect different points of view, and are committed to prioritizing diversity, equity, and inclusion principles in all elements of your work.
2+ years of professional experience, with strong preference for experience supporting a C-Level executive or department lead, and with previous hands-on event experience in the nonprofit and/or advocacy space;
A functional understanding of the policy and/or health care issue area is strongly preferred;
You possess strong project management and organizational skills, and the ability to prioritize multiple tasks and competing deadlines seamlessly with excellent attention to detail while seeing the big picture;
You have sophisticated interpersonal skills, and the ability to build relationships with internal and external stakeholders, to build processes and bring others along to adhere to them, and know how to proactively address and prioritize problems creatively and when to escalate issues to supervisors;
You have an eye for design, and have experience and basic skills creating collateral in programs like PowerPoint and Canva. You possess excellent written and oral communication skills and the ability to work seamlessly with various stakeholders in fast-paced circumstances; you are entrepreneurial, highly self-motivated, possess a service-oriented mindset and are eager to learn.
Work at United States of Care
USofCare is committed to equity in our compensation policy. The salary range for this position is $55,000 – $64,000/year depending on experience.
United States of Care offers a very generous benefits package including medical, dental and vision insurance in addition to a 403b retirement plan with match and flexible paid time off. A full summary of benefits is available upon request.
This position is full-time and is fully remote. USofCare is a virtual team, however this position is based in the Washington, DC or DMV area.
While the Coordinator’s set schedule will be 9am-5pm ET Monday-Friday, they will be expected to be responsive to the CEO as needed including, at times, outside of these hours. The ability to travel occasionally and be available on occasional nights and weekends as the event schedule requires is expected of this position.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. United States of Care is unable to commence (“sponsor”) an immigration case in order to employ an applicant.
The position is open until filled, and the hiring committee will begin scheduling interviews the week of 2/26/2024.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Oct 26, 2023
Full time
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Title : Kauaʻi County Administrator
Position Number : 89216
Hiring Unit : College of Tropical Agriculture and Human Resources
Location : Kauaʻi Agricultural Research & Extension Station
Date Posted : December 14, 2022 *Readvertisement
Closing Date : Continuous recruitment until filled; selection starts February 19, 2023
Salary : Depends on Experience; EM Salary Schedules (https://www.hawaii.edu/ohr/documents/13028)
Full Time/Part Time : Full Time
Temporary/Permanen t : Permanent
Other Conditions : To begin approximately April 1, 2023 or soon thereafter. Renewal dependent upon satisfactory performance and availability of funds. For best consideration, all application materials should be submitted by 11:59pm on February 19, 2023.
As the founding College of the University of Hawai‘i in 1907, CTAHR is central to the land-grant mission of UH Mānoa. It is the premier resource for tropical and/or island agricultural systems and natural resources management in the Asia-Pacific region, and provides a strong research, outreach/extension and educational programs that support and foster tropical agricultural systems for viable communities, a diversified economy, and a healthy environment. (For more information about the University of Hawaiʻi at Mānoa and the College, please go to www.manoa.hawaii.edu and https://cms.ctahr.hawaii.edu/).
Duties and Responsibilities :
Develops objectives, priorities and plans for CTAHR research and extension programs with emphasis upon the needs of the county.
Coordinates with the appropriate department chairperson if instruction is to be carried out locally or by distance education.
Participates with CTAHR department chairpersons and the Dean’s office in the development of statewide plans for the development of agricultural industries, commodities and natural and human resources to assure coordination between county and state plans.
Reviews and recommends funding for annual county plans of work and projects prepared by faculty members in the county based on county plans and priorities.
Monitors and evaluates county programs and prepares reports in accordance with federal, state, University and CTAHR regulations and requirements.
Organizes CTAHR county staff and faculty participation in county projects and community development and improvement activities.
Exercises academic and professional leadership in planning and carrying out program activities based on professional respect and trust and principles of academic responsibility and collegiality.
Exercises independent judgment in handling a wide variety of problems involving a highly diverse population of clientele groups and individuals.
Responsible for the operations and maintenance of research stations and extension offices.
Collaborates with the CTAHR Dean’s office and other county administrators to assure uniform, statewide policies, procedures, and regulatory compliance.
Responsible for repairs and maintenance of facilities and equipment and recommends CIP projects as necessary.
Hires, supervises and evaluates county secretarial staff, farm manager, and agricultural technicians in conjunction with the farm manager.
In partnership with the department chair, determines priorities for hiring of county-based faculty, development of position descriptions, identifying search committee participants and reviewing search committee recommendations to hire; and/or may submit individual hiring recommendations, as needed.
Responsible for custody, allocation and maintenance of budgets, space, equipment, and facilities for all research, extension, and instruction activities in the county.
Provides assessment of all county-based faculty in the promotion and tenure process to the dean.
Assesses all county-based APT's in the evaluation process.
Administers other applicable fiscal and personnel policies and procedures.
Officially represents the College in dealings with the county government, federal and state agencies (including regulatory agencies) located in the county, various advisory groups, industry and community organizations and leaders, and the general public. Maintains an effective working relation with these organizations and individuals.
Serves as a public service leader in the community and interacts with other leadership segments in the county.
Represents county interests in the planning and program activities of the College.
Secures resources to support county-based programs and projects from extramural sources.
Markets CTAHR programs and activities.
Conducts special projects of importance to the College. These projects may include scholarly work in research, instruction or outreach as they relate to Kauaʻi County.
Performs other duties as necessary and as delegated by the Dean, CTAHR.
Minimum Qualifications :
Master’s degree or higher in an area related to agriculture, natural resource management or human resources.
Attained the academic rank of I4 (associate professor) or R4 and/or A4; or has demonstrated a record of comparable professional experience prior to appointment.
Professional administrative experience such as 4H Director, Graduate Chair, Undergraduate Chair, Department Chair, County Administrator, Assistant Dean, etc.;
Knowledge and experience with applied research and extension programs;
Ability to plan and implement programs and projects for the benefit of Kauai County;
Ability to establish and maintain effective relationships with the public and volunteers;
Ability to make independent judgments and decisions;
Ability to provide academic, programmatic and professional leadership and mentorship.
Desirable Qualifications :
Three (3) years of previous administrative experience in a university or county governmental setting, or similar experience;
Experience in or knowledge of the county in which position is located;
Proven grantsmanship ability;
Strong knowledge and experience in the land-grant university system;
Ability to work with diverse groups, clientele, agencies, individuals and stakeholders.
To Apply : Submit the following online through NEOGOV:
Cover letter indicating how you satisfy the minimum and desirable qualifications,
Curriculum Vitae,
Names and Contact Information for at least three Professional References and
Official Transcripts (copies accepted, however official transcripts will be required upon hire).
Inquiries : James Keach; jkeach@hawaii.edu
EEO/AA, Clery Act, ADAThe University of Hawai'i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link: http://www.hawaii.edu/offices/eeo/eeo-coordinators/
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
Accommodation Request : The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/
CTAHR Diversity, Equity, and Inclusion Statement :
We believe that inclusiveness and excellence are interdependent. Our local and global communities are best served by ensuring all populations are represented equitably throughout CTAHR. We strive to cultivate an environment that supports equitable opportunities for every member of CTAHR to achieve individual and common goals. We will advance diversity, equity, and inclusion by: (1) promoting the recruitment and retention of diverse students, faculty, and staff, especially from groups that have been underrepresented or marginalized; (2) creating equal opportunities for all members of CTAHR to participate in decision-making processes and scholarly and professional development; and (3) fostering an inclusive culture where every CTAHR member feels respected and valued.
Jan 10, 2023
Full time
Title : Kauaʻi County Administrator
Position Number : 89216
Hiring Unit : College of Tropical Agriculture and Human Resources
Location : Kauaʻi Agricultural Research & Extension Station
Date Posted : December 14, 2022 *Readvertisement
Closing Date : Continuous recruitment until filled; selection starts February 19, 2023
Salary : Depends on Experience; EM Salary Schedules (https://www.hawaii.edu/ohr/documents/13028)
Full Time/Part Time : Full Time
Temporary/Permanen t : Permanent
Other Conditions : To begin approximately April 1, 2023 or soon thereafter. Renewal dependent upon satisfactory performance and availability of funds. For best consideration, all application materials should be submitted by 11:59pm on February 19, 2023.
As the founding College of the University of Hawai‘i in 1907, CTAHR is central to the land-grant mission of UH Mānoa. It is the premier resource for tropical and/or island agricultural systems and natural resources management in the Asia-Pacific region, and provides a strong research, outreach/extension and educational programs that support and foster tropical agricultural systems for viable communities, a diversified economy, and a healthy environment. (For more information about the University of Hawaiʻi at Mānoa and the College, please go to www.manoa.hawaii.edu and https://cms.ctahr.hawaii.edu/).
Duties and Responsibilities :
Develops objectives, priorities and plans for CTAHR research and extension programs with emphasis upon the needs of the county.
Coordinates with the appropriate department chairperson if instruction is to be carried out locally or by distance education.
Participates with CTAHR department chairpersons and the Dean’s office in the development of statewide plans for the development of agricultural industries, commodities and natural and human resources to assure coordination between county and state plans.
Reviews and recommends funding for annual county plans of work and projects prepared by faculty members in the county based on county plans and priorities.
Monitors and evaluates county programs and prepares reports in accordance with federal, state, University and CTAHR regulations and requirements.
Organizes CTAHR county staff and faculty participation in county projects and community development and improvement activities.
Exercises academic and professional leadership in planning and carrying out program activities based on professional respect and trust and principles of academic responsibility and collegiality.
Exercises independent judgment in handling a wide variety of problems involving a highly diverse population of clientele groups and individuals.
Responsible for the operations and maintenance of research stations and extension offices.
Collaborates with the CTAHR Dean’s office and other county administrators to assure uniform, statewide policies, procedures, and regulatory compliance.
Responsible for repairs and maintenance of facilities and equipment and recommends CIP projects as necessary.
Hires, supervises and evaluates county secretarial staff, farm manager, and agricultural technicians in conjunction with the farm manager.
In partnership with the department chair, determines priorities for hiring of county-based faculty, development of position descriptions, identifying search committee participants and reviewing search committee recommendations to hire; and/or may submit individual hiring recommendations, as needed.
Responsible for custody, allocation and maintenance of budgets, space, equipment, and facilities for all research, extension, and instruction activities in the county.
Provides assessment of all county-based faculty in the promotion and tenure process to the dean.
Assesses all county-based APT's in the evaluation process.
Administers other applicable fiscal and personnel policies and procedures.
Officially represents the College in dealings with the county government, federal and state agencies (including regulatory agencies) located in the county, various advisory groups, industry and community organizations and leaders, and the general public. Maintains an effective working relation with these organizations and individuals.
Serves as a public service leader in the community and interacts with other leadership segments in the county.
Represents county interests in the planning and program activities of the College.
Secures resources to support county-based programs and projects from extramural sources.
Markets CTAHR programs and activities.
Conducts special projects of importance to the College. These projects may include scholarly work in research, instruction or outreach as they relate to Kauaʻi County.
Performs other duties as necessary and as delegated by the Dean, CTAHR.
Minimum Qualifications :
Master’s degree or higher in an area related to agriculture, natural resource management or human resources.
Attained the academic rank of I4 (associate professor) or R4 and/or A4; or has demonstrated a record of comparable professional experience prior to appointment.
Professional administrative experience such as 4H Director, Graduate Chair, Undergraduate Chair, Department Chair, County Administrator, Assistant Dean, etc.;
Knowledge and experience with applied research and extension programs;
Ability to plan and implement programs and projects for the benefit of Kauai County;
Ability to establish and maintain effective relationships with the public and volunteers;
Ability to make independent judgments and decisions;
Ability to provide academic, programmatic and professional leadership and mentorship.
Desirable Qualifications :
Three (3) years of previous administrative experience in a university or county governmental setting, or similar experience;
Experience in or knowledge of the county in which position is located;
Proven grantsmanship ability;
Strong knowledge and experience in the land-grant university system;
Ability to work with diverse groups, clientele, agencies, individuals and stakeholders.
To Apply : Submit the following online through NEOGOV:
Cover letter indicating how you satisfy the minimum and desirable qualifications,
Curriculum Vitae,
Names and Contact Information for at least three Professional References and
Official Transcripts (copies accepted, however official transcripts will be required upon hire).
Inquiries : James Keach; jkeach@hawaii.edu
EEO/AA, Clery Act, ADAThe University of Hawai'i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link: http://www.hawaii.edu/offices/eeo/eeo-coordinators/
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
Accommodation Request : The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/
CTAHR Diversity, Equity, and Inclusion Statement :
We believe that inclusiveness and excellence are interdependent. Our local and global communities are best served by ensuring all populations are represented equitably throughout CTAHR. We strive to cultivate an environment that supports equitable opportunities for every member of CTAHR to achieve individual and common goals. We will advance diversity, equity, and inclusion by: (1) promoting the recruitment and retention of diverse students, faculty, and staff, especially from groups that have been underrepresented or marginalized; (2) creating equal opportunities for all members of CTAHR to participate in decision-making processes and scholarly and professional development; and (3) fostering an inclusive culture where every CTAHR member feels respected and valued.
WHO WE ARESER-Jobs is a nonprofit community organization that educates and equips people in the Texas Gulf Coast Region who come from low-income backgrounds or who have significant barriers to employment. We believe the power and purpose of work can transform lives and communities. SER is the Spanish verb, “to be,” so that is exactly what we impart on the people we serve - that they can be whatever they want “to be.”
Brighter Futures: We empower our clients “to be” the best they can, and “to be” in the career path that fits their talents and interests.
Better Opportunities: SER engages employers in strong-growth industries “to be” an opportunity of a lifetime to someone who needs a second chance (or maybe even a first).
Bigger Network: We aim “to be” in strong partnerships with complementary organizations throughout the communities we serve.
VISION To be the premier workforce opportunity provider in the Texas Gulf Coast Region. MISSION STATEMENT To help individuals from low-income communities transform their lives through education, training employment, and financial empowerment services. VALUES Accountability ~ Innovation ~ Respect ~ Excellence ~ Equality ABOUT THE POSITION Job Title: Program Coordinator - Process FLSA Status: Exempt Department: Programs Reports To: Assistant Director of Programs Typical Workdays: Monday – Friday; some evenings and weekends Typical Work Hours: 8:00 a.m. to 5:00 p.m. Overtime Required: N/A Education: Associate’s degree in a field appropriate to the area of assignment. Bachelor's degree preferred PLUS Related Experience: Minimum of 2 years of Program Coordinator experience OR an equivalent combination of progressively responsible Program Coordinator experience and college course work from which comparable knowledge, skills, and abilities have been achieved. Training: N/A Licenses & Certifications: N/A POSITION SUMMARY The Program Coordinator - Process, is responsible for the implementation, execution, and completion of specific programs and projects ensuring consistency with Company strategy, commitments, and goals. This position coordinates activities and functions of a designated grant or contract to ensure that goals and objectives are accomplished in accordance with established priorities, time limitations, funding limitations, or other specifications. ESSENTIAL FUNCTIONS COORDIATION DUTIES
Contribute to the development of strategic plans and internal processes to increase the efficiency and effectiveness of program efforts.
Work closely with program staff to identify target client populations and develop strategies to best promote SER-Jobs’ services to those groups.
Assist with planning and organizing programs, services, and activities as well as carry out important operational duties.
Provide connectivity for clients and maintain relationships using judgment and discretion.
Identify gaps and opportunities for SER-Jobs’ programs and services.
Deliver timely results of scheduled tasks and coordinate with various team members.
Work under and closely with the Director and/or Assistant Director for the designated program area but will also interface broadly across a wide spectrum of organization staff at all levels as well as external stakeholders. This may include current and former clients, current and potential community and employer partners, general public, etc.
Confer with and advise staff, program participants, and others to provide technical advice and assistance, problem-solving, answers to questions, and policy/grant/contract interpretation. Refers to appropriate subject matter expert when unable to respond.
Coordinate activities of the program and specific grant/contract with inter-related activities of other program areas and grants/contracts, departments, or staff to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
Prepare periodic reports, executive summaries, statements, records, etc. on program activities, progress, status, or other variables for management upon request.
Review applications or other program documents independently or in conjunction with supervisor to determine eligibility, acceptance, etc. or make decision pertaining to the program.
Recruit program participants utilizing the most appropriate promotional or marketing methods.
Interact and liaise with program participants, employer and community partners, and other external stakeholders in facilitating program objectives.
Perform program specific duties in compliance with the policies and procedures governing the program and ensure that it is operating at maximum capacity and efficiency.
Participate in solicitation of funding requests from outside sponsors.
Create presentations, summaries, and other helpful materials to ensure better communication and company-wide understanding of the program.
Manage deadlines and progress across the team to ensure deliverables are met on time and within budget.
Collect and analyze feedback from program participants to gauge satisfaction and success.
Maintain accurate and complete records as required. Maintain quality and timely data entry per grant specifications.
Actively participate in regular staff meetings and staff trainings and accept the responsibility for aiding the development of positive team relationships.
Provide support, as needed, to other core programs, including cross-training in other service areas. Assist with special projects and other tasks deemed necessary to achieve overall goals and to operate a successful program.
Refer clients to other community partners or agencies to address personal, social and behavioral concerns.
Able to deescalate situations while keeping the best interest of all stakeholders focused on the mission of SERJobs and its partners.
Other duties as assigned.
PROCESS DUTIES
Research and gain full understanding of SER-Jobs’ programs as well as its target outcomes.
Develop and schedule program work and determine priorities in accordance with grant/contract specifications and funding limitations.
Analyze the program and follow-up to verify quality and to ensure activities and services achieve stated objectives and outcomes. Revise program goals and objectives to meet the changing needs of program participants.
Other duties as assigned.
QUALIFICATIONS
Previous experience as an effective program coordinator or relevant position.
Demonstrated solid knowledge of and extensive experience with job development procedures.
Proven track record of establishing the trusted partner relationship required to raise awareness, and in determining how employer partners and SER-Jobs can establish a reciprocal relationship.
Experience with and knowledge of budgeting, bookkeeping, and reporting.
Must be technically savvy with demonstrated proficiency in Microsoft Office.
Exceptional verbal and written communication skills.
Excellent time-management and organizational skills with a keen focus on attention to details.
Demonstrated ability to work with diverse and multi-disciplinary teams.
Excellent knowledge of SER-Jobs workforce training opportunities and programs.
Demonstrated ability to be well-organized and to delegate work where appropriate.
Must consistently demonstrate strong leadership and interpersonal skills.
Natural talent for formulating and implementing innovative ideas for promoting SER-Jobs.
Good business acumen with excellent networking and public speaking skills.
Ability to work independently but within a strategic framework.
Must be able to handle information in a confidential manner.
Proactive thinker who identifies issues and proposes solutions.
Valid driver license – some travel required.
Reasonable accommodations will be made to ensure that the essential job functions can be performed and not hinder the employee’s performance due to physical, mental, or emotional impairment, and does not cause undue hardship for the Company.
Aug 09, 2021
Full time
WHO WE ARESER-Jobs is a nonprofit community organization that educates and equips people in the Texas Gulf Coast Region who come from low-income backgrounds or who have significant barriers to employment. We believe the power and purpose of work can transform lives and communities. SER is the Spanish verb, “to be,” so that is exactly what we impart on the people we serve - that they can be whatever they want “to be.”
Brighter Futures: We empower our clients “to be” the best they can, and “to be” in the career path that fits their talents and interests.
Better Opportunities: SER engages employers in strong-growth industries “to be” an opportunity of a lifetime to someone who needs a second chance (or maybe even a first).
Bigger Network: We aim “to be” in strong partnerships with complementary organizations throughout the communities we serve.
VISION To be the premier workforce opportunity provider in the Texas Gulf Coast Region. MISSION STATEMENT To help individuals from low-income communities transform their lives through education, training employment, and financial empowerment services. VALUES Accountability ~ Innovation ~ Respect ~ Excellence ~ Equality ABOUT THE POSITION Job Title: Program Coordinator - Process FLSA Status: Exempt Department: Programs Reports To: Assistant Director of Programs Typical Workdays: Monday – Friday; some evenings and weekends Typical Work Hours: 8:00 a.m. to 5:00 p.m. Overtime Required: N/A Education: Associate’s degree in a field appropriate to the area of assignment. Bachelor's degree preferred PLUS Related Experience: Minimum of 2 years of Program Coordinator experience OR an equivalent combination of progressively responsible Program Coordinator experience and college course work from which comparable knowledge, skills, and abilities have been achieved. Training: N/A Licenses & Certifications: N/A POSITION SUMMARY The Program Coordinator - Process, is responsible for the implementation, execution, and completion of specific programs and projects ensuring consistency with Company strategy, commitments, and goals. This position coordinates activities and functions of a designated grant or contract to ensure that goals and objectives are accomplished in accordance with established priorities, time limitations, funding limitations, or other specifications. ESSENTIAL FUNCTIONS COORDIATION DUTIES
Contribute to the development of strategic plans and internal processes to increase the efficiency and effectiveness of program efforts.
Work closely with program staff to identify target client populations and develop strategies to best promote SER-Jobs’ services to those groups.
Assist with planning and organizing programs, services, and activities as well as carry out important operational duties.
Provide connectivity for clients and maintain relationships using judgment and discretion.
Identify gaps and opportunities for SER-Jobs’ programs and services.
Deliver timely results of scheduled tasks and coordinate with various team members.
Work under and closely with the Director and/or Assistant Director for the designated program area but will also interface broadly across a wide spectrum of organization staff at all levels as well as external stakeholders. This may include current and former clients, current and potential community and employer partners, general public, etc.
Confer with and advise staff, program participants, and others to provide technical advice and assistance, problem-solving, answers to questions, and policy/grant/contract interpretation. Refers to appropriate subject matter expert when unable to respond.
Coordinate activities of the program and specific grant/contract with inter-related activities of other program areas and grants/contracts, departments, or staff to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
Prepare periodic reports, executive summaries, statements, records, etc. on program activities, progress, status, or other variables for management upon request.
Review applications or other program documents independently or in conjunction with supervisor to determine eligibility, acceptance, etc. or make decision pertaining to the program.
Recruit program participants utilizing the most appropriate promotional or marketing methods.
Interact and liaise with program participants, employer and community partners, and other external stakeholders in facilitating program objectives.
Perform program specific duties in compliance with the policies and procedures governing the program and ensure that it is operating at maximum capacity and efficiency.
Participate in solicitation of funding requests from outside sponsors.
Create presentations, summaries, and other helpful materials to ensure better communication and company-wide understanding of the program.
Manage deadlines and progress across the team to ensure deliverables are met on time and within budget.
Collect and analyze feedback from program participants to gauge satisfaction and success.
Maintain accurate and complete records as required. Maintain quality and timely data entry per grant specifications.
Actively participate in regular staff meetings and staff trainings and accept the responsibility for aiding the development of positive team relationships.
Provide support, as needed, to other core programs, including cross-training in other service areas. Assist with special projects and other tasks deemed necessary to achieve overall goals and to operate a successful program.
Refer clients to other community partners or agencies to address personal, social and behavioral concerns.
Able to deescalate situations while keeping the best interest of all stakeholders focused on the mission of SERJobs and its partners.
Other duties as assigned.
PROCESS DUTIES
Research and gain full understanding of SER-Jobs’ programs as well as its target outcomes.
Develop and schedule program work and determine priorities in accordance with grant/contract specifications and funding limitations.
Analyze the program and follow-up to verify quality and to ensure activities and services achieve stated objectives and outcomes. Revise program goals and objectives to meet the changing needs of program participants.
Other duties as assigned.
QUALIFICATIONS
Previous experience as an effective program coordinator or relevant position.
Demonstrated solid knowledge of and extensive experience with job development procedures.
Proven track record of establishing the trusted partner relationship required to raise awareness, and in determining how employer partners and SER-Jobs can establish a reciprocal relationship.
Experience with and knowledge of budgeting, bookkeeping, and reporting.
Must be technically savvy with demonstrated proficiency in Microsoft Office.
Exceptional verbal and written communication skills.
Excellent time-management and organizational skills with a keen focus on attention to details.
Demonstrated ability to work with diverse and multi-disciplinary teams.
Excellent knowledge of SER-Jobs workforce training opportunities and programs.
Demonstrated ability to be well-organized and to delegate work where appropriate.
Must consistently demonstrate strong leadership and interpersonal skills.
Natural talent for formulating and implementing innovative ideas for promoting SER-Jobs.
Good business acumen with excellent networking and public speaking skills.
Ability to work independently but within a strategic framework.
Must be able to handle information in a confidential manner.
Proactive thinker who identifies issues and proposes solutions.
Valid driver license – some travel required.
Reasonable accommodations will be made to ensure that the essential job functions can be performed and not hinder the employee’s performance due to physical, mental, or emotional impairment, and does not cause undue hardship for the Company.