Vital Records Office Assistant II - Public Health

  • Clark County
  • Vancouver, WA
  • Sep 24, 2020
Full time Government

Job Description

Job Summary

This Office Assistant II position serves as a Local Deputy Registrar for Vital Records at Clark County Public Health. The primary role of this position is to serve the general public, the Medical Examiner’s office and funeral homes regarding the issuance of birth and death certificates on behalf of the State of Washington under the authority of RCW 43.70.160 (Duties of Registrar) and RCW 70.58 (Vital Statistics). This role requires a high degree of customer service and organizational skills.

This is an administrative support position and performs the majority of duties through face to face interactions with customers. The tasks involve a variety of moderately difficult to complex administrative support activities.  This position is required to perform daily activities in compliance with Washington State regulations, as well as County and department policies and procedures.

The ideal candidate is a team player, bringing humility to their job and people interactions and understanding how their words and actions affect others. They adapt their approach and expectations as they work with others to achieve the best outcomes and remain open and collaborative when confronted with others that are not. They demonstrate resilience and model professional outward behaviors even when stressed.  The ideal candidate thrives in an environment where there are multiple tasks and challenges to complete in a timely manner while interfacing with many customers throughout the day.  Their mindset shows up in the ways they provide services to customers and key partners. They take time to see the needs, objectives, and challenges of the people they serve. They accomplish their work in a way that helps others achieve results while complying with state laws and policies. The ideal candidate is an excellent communicator. They are mindful of the words they choose whether writing an email or presenting ideas, they skillfully share information in a professional and collaborative manner.

Qualifications
Education and Experience:

Two years of administrative or coordination experience, with limited task supervision, emphasizing or including a high degree of customer or public interaction, interpreting and explaining regulations, and processing work with the use of modern office technology. A valid driver’s license, insurance and access to reliable transportation is required.

The ideal candidate will have the following:

  • Administrative experience in an office environment;
  • Excellent verbal and written communicator;
  • Highly dependable;
  • Skilled in the professional delivery of face to face service delivery;
  • Experience providing services in compliance with regulations to the general public;
  • Strong problem solving and de-escalation skills;
  • Computer proficiency;
  • Experience processing work effectively using software including MS Word and Excel;
  • Highly detailed and organized;
  • Familiarity with HIPAA, privacy and confidentiality compliance;
  • Experience processing and applying payments and cash handling;
  • Experience working with a diverse customer base.

Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.

An online application is required.  For complete job announcement, application requirements, and to apply on-line, please visit our website at:

https://www.clark.wa.gov/human-resources/explore-careers-clark-county

Salary Grade: Local 335.503 ($17.65 - $22.51) per hour                                                                                           

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Salary

Local 335.503 ($17.65 - $22.51) per hour