Director, Shelter Therapy and Advocacy Services (Grove Campus)
SAFE Alliance seeks a Director of Shelter Therapy and Advocacy Services for the Residential & Support Services program in the Kelly White Family Shelter department. This role involves overseeing the coordination of client services, ensuring efficient case management processes, and supporting a team of case managers and counselors. The Director of Therapy and Advocacy Services collaborates with internal and external partners to meet the diverse needs of shelter residents and ensures compliance with organizational and funding requirements. SAFE Alliance:
The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.
In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.
No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.
Position Details:
We are looking for one person to work on a full-time, exempt basis for an annual salary range of $60,000 to $65,000, dependent upon experience plus an annual language differential of $3,600 if you are English/Spanish bilingual. The work location will be at our Grove Blvd. Campus in the East Austin area. This position will include some travel with no ability for remote/hybrid work. The shift currently available is Monday- Friday 9am-5pm.
Essential Staff Position: The Shelter Director participates, with other staff, in a rotation to provide on-call, off-hours back-up and on-site response to the Emergency Shelter program. As Essential Staff, the Shelter Director is required to report to work when scheduled, even if the agency is otherwise closed (such as holidays), if needed; to report to work when called in if serving in an on-call capacity; and to comply with other stipulations of our Essential Staff policy.
Perks and Benefits of Working at SAFE Alliance*:
Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
8 standard paid holidays throughout the year.
Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.
*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.
Required Qualifications:
Bachelors Degree in Social Work, Psychology, or other related field or 4 years of experience supervising programs in nonprofit sector. Masters degree preferred.
Four years of supervisory experience required.
At least three years of experience providing direct client work. Preference given to those with experience in a residential, crisis, and/or homeless or domestic violence shelter program or experience working with domestic violence, sexual assault, human trafficking, or homeless programs.
Ability to work collaboratively with multiple resources in order to plan projects collaboratively and efficiently.
Knowledge of and experience with various requirements and funding and ability to support others around understanding.
Knowledge of and experience working with issues and systems related to domestic violence, sexual assault, human trafficking, child abuse, homelessness and trauma highly preferred.
With reasonable accommodation, this position requires the manual dexterity to sufficiently operate phones, computers, and other office equipment.
With Reasonable accommodation should have visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above, are required.
Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noise, traffic, and inclement weather conditions is possible.
Must be physically able to use authorized management of aggressive behavior techniques.
This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
This position requires driving. You must have a valid, State of Texas Driver’s License (If in possession of an out-of-state license, obtain a State of Texas Driver’s License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.
Application Information and Instructions:
We do NOT accept applications or resumes via email.
Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application weather you have been selected or not to move forward in the process.
All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month.
All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.
Apr 19, 2024
Full time
Director, Shelter Therapy and Advocacy Services (Grove Campus)
SAFE Alliance seeks a Director of Shelter Therapy and Advocacy Services for the Residential & Support Services program in the Kelly White Family Shelter department. This role involves overseeing the coordination of client services, ensuring efficient case management processes, and supporting a team of case managers and counselors. The Director of Therapy and Advocacy Services collaborates with internal and external partners to meet the diverse needs of shelter residents and ensures compliance with organizational and funding requirements. SAFE Alliance:
The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.
In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.
No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.
Position Details:
We are looking for one person to work on a full-time, exempt basis for an annual salary range of $60,000 to $65,000, dependent upon experience plus an annual language differential of $3,600 if you are English/Spanish bilingual. The work location will be at our Grove Blvd. Campus in the East Austin area. This position will include some travel with no ability for remote/hybrid work. The shift currently available is Monday- Friday 9am-5pm.
Essential Staff Position: The Shelter Director participates, with other staff, in a rotation to provide on-call, off-hours back-up and on-site response to the Emergency Shelter program. As Essential Staff, the Shelter Director is required to report to work when scheduled, even if the agency is otherwise closed (such as holidays), if needed; to report to work when called in if serving in an on-call capacity; and to comply with other stipulations of our Essential Staff policy.
Perks and Benefits of Working at SAFE Alliance*:
Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
8 standard paid holidays throughout the year.
Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.
*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.
Required Qualifications:
Bachelors Degree in Social Work, Psychology, or other related field or 4 years of experience supervising programs in nonprofit sector. Masters degree preferred.
Four years of supervisory experience required.
At least three years of experience providing direct client work. Preference given to those with experience in a residential, crisis, and/or homeless or domestic violence shelter program or experience working with domestic violence, sexual assault, human trafficking, or homeless programs.
Ability to work collaboratively with multiple resources in order to plan projects collaboratively and efficiently.
Knowledge of and experience with various requirements and funding and ability to support others around understanding.
Knowledge of and experience working with issues and systems related to domestic violence, sexual assault, human trafficking, child abuse, homelessness and trauma highly preferred.
With reasonable accommodation, this position requires the manual dexterity to sufficiently operate phones, computers, and other office equipment.
With Reasonable accommodation should have visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above, are required.
Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noise, traffic, and inclement weather conditions is possible.
Must be physically able to use authorized management of aggressive behavior techniques.
This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
This position requires driving. You must have a valid, State of Texas Driver’s License (If in possession of an out-of-state license, obtain a State of Texas Driver’s License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.
Application Information and Instructions:
We do NOT accept applications or resumes via email.
Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application weather you have been selected or not to move forward in the process.
All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month.
All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.
THIS WORK MATTERS -
Are you experienced working with justice-involved individuals, including those with mental health issues and women & their families?
Do you want to make a difference in their lives and the lives of their families?
Are you passionate about helping others?
Do you thrive in a collaborative environment?
If you answered yes to the above questions, please keep reading!
The Department of Community Justice is seeking enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team! We’re recruiting for the following positions:
1 - Regular, full time CHS2 with Women & Family Services
2 - Limited Duration CHS2s (no more than 2 years duration) with the Stabilization and Readiness Program (SARP)
These positions are responsible for developing and delivering activities designed to promote individual and community change. Duties include focusing on social determinants of health, referral outreach and care coordination, health education, community engagement and health promotion. This position requires the ability to communicate (written, oral, etc.) in English and ability to drive to various locations/sites.
The Community Health Specialist 2 positions will work with both clients in custody and within the community. You will develop rapport and engage justice involved clients while assisting Probation and Parole officers with case planning and community program referrals.
The CHS2 will assess the needs of individuals currently involved with the justice system and their families to help identify risk factors and make appropriate referrals based on those risks and needs. The CHS 2 will spend the majority of their time with clients in the community or in community corrections offices.
Typical tasks include:
Direct Client Service and Documentation: respond to referrals for care coordination, individual and family support, health promotion, and referral to community and social support services based on needs and risks of the client, based on their assessment and case plan.
Prepare and collaborate on safety plans for clients and families.
Health Care Assessment: Assess individuals and recognize social and mental health risk factors. Conduct health care screenings and coordinate health care while working directly with a Parole and Probation Officer to create a case plan.
Health and Treatment Navigation: Assist individuals and families in navigating health and mental health systems.
Referrals and coordination for housing.
Working with clients in custody and in the community
Working collaboratively with Parole & Probation Officers
Home visits are considered an essential function of the CHW position; clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home. You will be required to do this independently, with a partner or with a Parole and Probation Officer.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
*Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND
At least one year experience in community outreach services providing health information, mental health information, advocacy, social support and assistance in using the health care system to individuals, groups and families.
Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Must have a valid driver license.
Licenses/Certificates:
Candidates must be able to become LEDS certified within 3 months of hire;
CPR certification is required within 6 months of hire.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor’s Degree in Social Science, Criminal Justice or Health Services or related field;
Community Health Specialist (CHS) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHS certification, there is the ability to gain the certification during employment
Experience working with Justice Involved Individuals is highly preferred
Experience working in public safety, social services or community corrections settings; this includes working directly with law enforcement staff and their partners.
At least 2 years of experience teaching curriculum or small group instruction;
Ability to work independently and in a team environment.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications . Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your experience:
How you meet the minimum qualifications and any preferred qualifications for this position
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by the Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Regular Status Position Location: Gresham Probation Office @ 495 NE Beech Ave Gresham, OR 97030-7442 . This position is designated as on site/hybrid telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Limited Duration Position Location: Mead Building at 421 SW 5th Ave Portland, OR 97204-2205 . This position is designated as ad-hoc and is not eligible for hybrid or routine telework subject to the Multnomah County Telework Policy and based on the Department’s business needs.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Mar 27, 2024
Full time
THIS WORK MATTERS -
Are you experienced working with justice-involved individuals, including those with mental health issues and women & their families?
Do you want to make a difference in their lives and the lives of their families?
Are you passionate about helping others?
Do you thrive in a collaborative environment?
If you answered yes to the above questions, please keep reading!
The Department of Community Justice is seeking enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team! We’re recruiting for the following positions:
1 - Regular, full time CHS2 with Women & Family Services
2 - Limited Duration CHS2s (no more than 2 years duration) with the Stabilization and Readiness Program (SARP)
These positions are responsible for developing and delivering activities designed to promote individual and community change. Duties include focusing on social determinants of health, referral outreach and care coordination, health education, community engagement and health promotion. This position requires the ability to communicate (written, oral, etc.) in English and ability to drive to various locations/sites.
The Community Health Specialist 2 positions will work with both clients in custody and within the community. You will develop rapport and engage justice involved clients while assisting Probation and Parole officers with case planning and community program referrals.
The CHS2 will assess the needs of individuals currently involved with the justice system and their families to help identify risk factors and make appropriate referrals based on those risks and needs. The CHS 2 will spend the majority of their time with clients in the community or in community corrections offices.
Typical tasks include:
Direct Client Service and Documentation: respond to referrals for care coordination, individual and family support, health promotion, and referral to community and social support services based on needs and risks of the client, based on their assessment and case plan.
Prepare and collaborate on safety plans for clients and families.
Health Care Assessment: Assess individuals and recognize social and mental health risk factors. Conduct health care screenings and coordinate health care while working directly with a Parole and Probation Officer to create a case plan.
Health and Treatment Navigation: Assist individuals and families in navigating health and mental health systems.
Referrals and coordination for housing.
Working with clients in custody and in the community
Working collaboratively with Parole & Probation Officers
Home visits are considered an essential function of the CHW position; clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home. You will be required to do this independently, with a partner or with a Parole and Probation Officer.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
*Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND
At least one year experience in community outreach services providing health information, mental health information, advocacy, social support and assistance in using the health care system to individuals, groups and families.
Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Must have a valid driver license.
Licenses/Certificates:
Candidates must be able to become LEDS certified within 3 months of hire;
CPR certification is required within 6 months of hire.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor’s Degree in Social Science, Criminal Justice or Health Services or related field;
Community Health Specialist (CHS) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHS certification, there is the ability to gain the certification during employment
Experience working with Justice Involved Individuals is highly preferred
Experience working in public safety, social services or community corrections settings; this includes working directly with law enforcement staff and their partners.
At least 2 years of experience teaching curriculum or small group instruction;
Ability to work independently and in a team environment.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications . Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your experience:
How you meet the minimum qualifications and any preferred qualifications for this position
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by the Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Regular Status Position Location: Gresham Probation Office @ 495 NE Beech Ave Gresham, OR 97030-7442 . This position is designated as on site/hybrid telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Limited Duration Position Location: Mead Building at 421 SW 5th Ave Portland, OR 97204-2205 . This position is designated as ad-hoc and is not eligible for hybrid or routine telework subject to the Multnomah County Telework Policy and based on the Department’s business needs.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
The Care Coordination Specialist is responsible for determining eligibility of clients with short term needs for Ryan White services every 6 months, at the AIDS Foundation of Chicago as well as at subcontractor agencies based in Cook County as well as the Collar Counties. The first and highest priority of the specialist is to ensure that persons living with HIV/AIDS are linked to appropriate care and provided services and referrals to stay engaged in care in order to optimize their health and well-being. The Care Coordination Specialist will manage a case load of clients and will be responsible to document all interactions in a client database.
The salary range for this position is $40,000 to $45,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assessments & Client Engagement
• Conduct face-to-face and over the phone assessment and reassessments every six months to assess client needs
• Complete assessments with clients to identify client’s needs
• Ensure that all clients referred to services are eligible prior to the date of service
Client Service Coordination
• Refer clients to appropriate services highlighted in assessments
• Refer clients to more intensive case management services if needed
• Refer clients to other core and supportive services if determined to be necessary
• Complete emergency housing applications for eligible clients
• Complete Medication Assistance Program (MAP) applications
• Provide insurance benefits navigation as needed
• Travel to meet clients at home, clinical, or community based setting as needed
• Provide technical assistance to case managers in regards to the client database
• Compile a list of new agencies that serve persons living with HIV/AIDS and conduct outreach
• Distribute food vouchers and transportation cards according to eligibility and nee
Client Data Tracking and Administrative Support
• Document encounters using designated client database
• Document need for Emergency Financial Assistance and Medical Transportation
• Identify community meeting spaces to have client meetings that are conducive to maintaining confidentiality
• Collaborate with subcontractor agencies to schedule on-site assessments/re-assessments
• Schedule client appointments both at AFC and subcontractor agencies to complete eligibility assessments
• Perform record-keeping and clerical functions (e.g., scheduling, copying, faxing, data inputting, transmitting, telephoning, taking messages, responding to written and verbal inquires, etc.) for the purpose of supporting the needs of the client
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete at least 12 designated on-going trainings annually
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Associate’s degree in a human services field OR at least one year of experience in Social Services, Health Care or related field
• Basic knowledge of HIV/AIDS prevention and treatment
Preferred Qualifications
• Bachelor’s degree in the Human Services field (i.e., Psychology, Sociology, Public Health, Social Work)
• Bilingual, Spanish-English
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates)
• Basic knowledge of HIV infection and related chronic diseases
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability to provide efficient, quality service to both internal and external customers
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
• The ability to develop and maintain professional, trusting, and positive working relationships with mangers, supervisors, staff, co-workers, partner agencies, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Jun 29, 2023
Full time
The Care Coordination Specialist is responsible for determining eligibility of clients with short term needs for Ryan White services every 6 months, at the AIDS Foundation of Chicago as well as at subcontractor agencies based in Cook County as well as the Collar Counties. The first and highest priority of the specialist is to ensure that persons living with HIV/AIDS are linked to appropriate care and provided services and referrals to stay engaged in care in order to optimize their health and well-being. The Care Coordination Specialist will manage a case load of clients and will be responsible to document all interactions in a client database.
The salary range for this position is $40,000 to $45,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assessments & Client Engagement
• Conduct face-to-face and over the phone assessment and reassessments every six months to assess client needs
• Complete assessments with clients to identify client’s needs
• Ensure that all clients referred to services are eligible prior to the date of service
Client Service Coordination
• Refer clients to appropriate services highlighted in assessments
• Refer clients to more intensive case management services if needed
• Refer clients to other core and supportive services if determined to be necessary
• Complete emergency housing applications for eligible clients
• Complete Medication Assistance Program (MAP) applications
• Provide insurance benefits navigation as needed
• Travel to meet clients at home, clinical, or community based setting as needed
• Provide technical assistance to case managers in regards to the client database
• Compile a list of new agencies that serve persons living with HIV/AIDS and conduct outreach
• Distribute food vouchers and transportation cards according to eligibility and nee
Client Data Tracking and Administrative Support
• Document encounters using designated client database
• Document need for Emergency Financial Assistance and Medical Transportation
• Identify community meeting spaces to have client meetings that are conducive to maintaining confidentiality
• Collaborate with subcontractor agencies to schedule on-site assessments/re-assessments
• Schedule client appointments both at AFC and subcontractor agencies to complete eligibility assessments
• Perform record-keeping and clerical functions (e.g., scheduling, copying, faxing, data inputting, transmitting, telephoning, taking messages, responding to written and verbal inquires, etc.) for the purpose of supporting the needs of the client
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete at least 12 designated on-going trainings annually
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Associate’s degree in a human services field OR at least one year of experience in Social Services, Health Care or related field
• Basic knowledge of HIV/AIDS prevention and treatment
Preferred Qualifications
• Bachelor’s degree in the Human Services field (i.e., Psychology, Sociology, Public Health, Social Work)
• Bilingual, Spanish-English
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates)
• Basic knowledge of HIV infection and related chronic diseases
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability to provide efficient, quality service to both internal and external customers
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
• The ability to develop and maintain professional, trusting, and positive working relationships with mangers, supervisors, staff, co-workers, partner agencies, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Cascade AIDS Project is an Equal Employment Opportunity/Affirmative Action Employer. People of color, women, LGBTQ+ individuals and people living with HIV are strongly encouraged to apply.
CAP is excited to announce that we are currently hiring a Bilingual Housing Case Manager . Responsibilities include: working with clients to develop housing plans, assisting clients in locating and securing affordable housing, mediation with landlords, completing forms, and entering data into the agency database in a timely and accurate manner. The Bilingual Housing Case Manager works collaboratively and communicates effectively with clients, volunteers, CAP staff, and community partners. Other duties as assigned.
Successful candidates will have:
Good organizational and time-management skills
Prior experience providing case management (or similar) services
Prior experience working with ethnic, racial, economic and sexually diverse populations and people experiencing homelessness, mental illness, and/or substance addiction
COMPENSATION : $ 46,185 annually, exempt
NOTE : This position is part of a union-represented bargaining unit. The compensation, benefits, and conditions of work for this position are collectively bargained. This is a full-time (40 hours per week), non-management position.
EMPLOYEE BENEFITS:
CAP is proud to offer a comprehensive benefits package for eligible employees.
Any non-temporary full-time or part-time employee (working .5FTE or greater) is considered eligible for the benefits below:
Vacation + Leave + Other
16 days of paid vacation (128 hours) each year for the first two years of employment
21 days of paid vacation (168 hours) each year of employment beginning in year three
12 days of paid health leave per year
12.4 paid holidays per year
Longevity bonus – two weeks of paid leave on the fourth anniversary, must be used within two years after the date awarded. Additional longevity bonuses are awarded at eight-year and 12-year anniversaries
Continue Education Reimbursement
Cell Phone Reimbursement
Pre-Tax Transportation Program
Retirement
· 401(k) Plan – CAP matches employee contributions up to 3% of salary, this benefit includes on-call and per diem staff
Health Coverage
· Flexible Spending Account to set aside employee pre-tax dollars for unreimbursed medical and dependent expenses.
· Medical and vision insurance – premiums fully paid by CAP for employee (Kaiser Permanente)
· Dental insurance – premiums fully paid by CAP for employee (Lincoln or Willamette Dental)
· Voluntary supplemental vision insurance (Lincoln)
· Employee Assistant Program (EAP)
Life Insurance + Disability + Family Leave
· Life Insurance ($100,000) and AD&D insurance – premiums fully paid by CAP for the employee (Mutual of Omaha)
· Long term disability insurance (Mutual of Omaha)
· Short term disability insurance (Mutual of Omaha)
Loan Forgiveness Programs – Employees are eligible to apply to the following programs
Public Service Loan Forgiveness Program
Oregon Health Care Provider Loan Repayment Program (licensed and unlicensed providers)
Scholars for a Healthy Oregon Initiative (SHOI) Program
CAP cares about the safety of our team members and clients. All new employees are required to provide proof of vaccination status to HR at the time of hire (unless a documented medical or religious exemption is requested and approved). Employees not subject to a state or federal vaccine mandate will be required to undergo regular testing for COVID-19 at no cost to the employee.
Nov 03, 2022
Full time
Cascade AIDS Project is an Equal Employment Opportunity/Affirmative Action Employer. People of color, women, LGBTQ+ individuals and people living with HIV are strongly encouraged to apply.
CAP is excited to announce that we are currently hiring a Bilingual Housing Case Manager . Responsibilities include: working with clients to develop housing plans, assisting clients in locating and securing affordable housing, mediation with landlords, completing forms, and entering data into the agency database in a timely and accurate manner. The Bilingual Housing Case Manager works collaboratively and communicates effectively with clients, volunteers, CAP staff, and community partners. Other duties as assigned.
Successful candidates will have:
Good organizational and time-management skills
Prior experience providing case management (or similar) services
Prior experience working with ethnic, racial, economic and sexually diverse populations and people experiencing homelessness, mental illness, and/or substance addiction
COMPENSATION : $ 46,185 annually, exempt
NOTE : This position is part of a union-represented bargaining unit. The compensation, benefits, and conditions of work for this position are collectively bargained. This is a full-time (40 hours per week), non-management position.
EMPLOYEE BENEFITS:
CAP is proud to offer a comprehensive benefits package for eligible employees.
Any non-temporary full-time or part-time employee (working .5FTE or greater) is considered eligible for the benefits below:
Vacation + Leave + Other
16 days of paid vacation (128 hours) each year for the first two years of employment
21 days of paid vacation (168 hours) each year of employment beginning in year three
12 days of paid health leave per year
12.4 paid holidays per year
Longevity bonus – two weeks of paid leave on the fourth anniversary, must be used within two years after the date awarded. Additional longevity bonuses are awarded at eight-year and 12-year anniversaries
Continue Education Reimbursement
Cell Phone Reimbursement
Pre-Tax Transportation Program
Retirement
· 401(k) Plan – CAP matches employee contributions up to 3% of salary, this benefit includes on-call and per diem staff
Health Coverage
· Flexible Spending Account to set aside employee pre-tax dollars for unreimbursed medical and dependent expenses.
· Medical and vision insurance – premiums fully paid by CAP for employee (Kaiser Permanente)
· Dental insurance – premiums fully paid by CAP for employee (Lincoln or Willamette Dental)
· Voluntary supplemental vision insurance (Lincoln)
· Employee Assistant Program (EAP)
Life Insurance + Disability + Family Leave
· Life Insurance ($100,000) and AD&D insurance – premiums fully paid by CAP for the employee (Mutual of Omaha)
· Long term disability insurance (Mutual of Omaha)
· Short term disability insurance (Mutual of Omaha)
Loan Forgiveness Programs – Employees are eligible to apply to the following programs
Public Service Loan Forgiveness Program
Oregon Health Care Provider Loan Repayment Program (licensed and unlicensed providers)
Scholars for a Healthy Oregon Initiative (SHOI) Program
CAP cares about the safety of our team members and clients. All new employees are required to provide proof of vaccination status to HR at the time of hire (unless a documented medical or religious exemption is requested and approved). Employees not subject to a state or federal vaccine mandate will be required to undergo regular testing for COVID-19 at no cost to the employee.
Title: Montgomery County Advocacy Manager
Location: Currently remote (*see below for note about office location)
Job Classification: Full Time – Non-Exempt
Supervisor: Stewart Schwartz, Executive Director
About the Coalition for Smarter Growth:
The Coalition for Smarter Growth is the leading organization in the Washington, D.C. region dedicated to making the case for smart growth. For 25 years, CSG has advocated for walkable, bikeable, inclusive, and transit-oriented communities as the most sustainable and equitable way for the Washington, D.C. region to grow and provide opportunities for all. Read more about our organization at smartergrowth.net .
Your Role:
Do you have a passion for advocacy, community organizing, and making a difference in your community? Do you love connecting with people and building relationships that can make change happen? Are you ready to use these skills to strengthen a movement for a more sustainable, equitable Montgomery County, Maryland, setting a model for other area jurisdictions?
Our small but mighty team is looking for a Montgomery Advocacy Manager to achieve the following advocacy goals: walkable, inclusive transit-oriented development, more housing opportunities close to jobs and transit, strong affordable housing policies and investment, transit funding and better buses, and safer streets for walking and biking, while opposing highway expansion and reducing greenhouse gas emissions.
We’re looking for an individual with skills in relationship-building, clear and effective writing, and advocacy and organizing. We seek passion and dedication to advancing sustainable, inclusive communities, an ability to manage multiple projects, creative thinking and open-mindedness, and who can be an integral part of our winning team.
Job Responsibilities
Serve as an ambassador for the Coalition for Smarter Growth with local officials, community and business leaders, residents, and activists
Build alliances with environmental, social justice, labor, and forward-looking industry groups
Continue to build our Montgomery for All group and nurture activists to take on leadership roles in advocating for more housing and affordable housing, better bus service, safer access to transit by walking and bicycling, and more walkable, equitable transit-oriented communities
Cultivate a diversity of new supporters in Montgomery County through grassroots outreach and coalition building
Organize educational and campaign events such as walking tours, educational forums, press conferences, decision-maker briefings, advocate meetings, and volunteer gatherings (virtual and in-person, depending on pandemic safety assessment)
Track relevant transit, smart growth and transportation issues at the county and state level
Research, develop, and execute campaign strategies
Work with CSG staff to craft compelling testimony, email alerts, webpage updates and blog posts
Communicate and build relationships with relevant local and regional press members to ensure coverage and incorporation of sustainable transportation and smart growth issues in news media
Pitching in as needed: because we're a small office, we all help with big events, administrative tasks, fundraising, and the random stuff that just comes up
Qualifications
This is a position that uses a wide range of skills, but candidates possessing 75% or more of the following qualifications should apply:
Demonstrated and enthusiastic dedication to smart growth principles central to CSG’s mission, including expanding affordable housing, increasing transit access, and creating walkable, inclusive communities
2-3 years of experience in advocacy, community organizing, and/or political campaigns
Experience building and maintaining broad coalitions and direct experience working with communities that have not always been engaged in local planning issues
Knowledge of Maryland politics, with a particular focus on Montgomery County preferred
Familiarity with the legislative process, particularly at the county level
Experience and knowledge of housing policy, land use and transportation planning, bus transit, and streets designed for safe walking and bicycling
Creative thinking and a pragmatic approach to organizing
Ability to quickly digest and distill complicated information
Excellent verbal and written communication skills, including comfort speaking in front of large groups and leading meetings
Ability to work with diverse stakeholders and manage different personalities and backgrounds
Ability to problem-solve and generate solutions with minimal supervision
Spanish language proficiency or fluency is a plus
Working with the CSG team, we are looking for a team member with these qualities:
Ability to engage with colleagues in a collaborative way.
Ability to manage multiple projects and deadlines.
Ability to take direction from and work closely with supervisors and senior staff. This position reports to the Executive Director and will also work with CSG’s Maryland Transit Advocate.
Ability to manage shifting priorities and an unpredictable legislative process in a very fast-paced office.
Desire and ability to connect with our communities – members, donors, volunteers, expert guides/speakers, and event attendees.
Willingness to work occasional weeknights and Saturdays.
Commitment to service and community and a willingness to participate in practices of justice, equity, diversity and inclusion (JEDI).
Compensation
This is a full-time, 40-hour per week position. Salary range is $27.50 to $33 per hour ($57,200-$68,640) and negotiable within the posted range, depending on qualifications and experience.
Employee Benefits:
CSG, through its parent organization The Piedmont Environmental Council (PEC) , offers an outstanding and robust benefits package including:
Two health plan options, (PEC pays 83% of the premium under the employee-only plan and 73% of the premium for added dependents based on HAS plan rates)
Dental and Vision insurance plans
Short & Long-Term Disability, Group Term Life, Accident, Critical Illness & Hospital Indemnity insurances - all premiums 100% paid by PEC
Health Savings Account (with employer match up to $750 per year) or Flexible Spending Accounts (health & dependent)
403(b) pension plan with up to 6% employer contribution (3% automatic and 3% match) after 1 year of service with 100% vesting from day one
12 paid holidays
Longevity-based paid leave (PTO) of 15-24 days per year, accrued by pay period
1 day per year of paid leave to volunteer
Longevity-based Salary Continuation Leave for employee or family illness, 2 to 8 weeks every 24 months
Paid Bereavement, Jury Duty and Military Service Training leave
Cell Phone Reimbursement up to $75 per month
Travel Expense Reimbursement
Hybrid work environment and Flexible Work Schedules
Professional Development training and/or education support
Payment for relevant licenses & professional membership fees
*Office Location
CSG has operated virtually since the pandemic, and is evaluating options for shared office space we could secure once we deem it appropriate. Due to the subject matter, is it important that the candidate lives in or is willing to relocate to the Washington, D.C. region. Reasonable proximity to the District of Columbia and Montgomery County, Maryland is advantageous. Periodic evening and weekend work is required and matched with reasonable flexibility during the week.
To Apply:
Submit a cover letter and resume to jobs@smartergrowth.net with “Montgomery Advocacy Manager” in the subject line. In your application materials, let us know where you learned about the position. Only candidates selected for an interview will be contacted. No phone calls, please. Applications are reviewed immediately upon receipt.
The Coalition for Smarter Growth is proud to be an equal opportunity employer. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience, which may include paid and unpaid experience, including volunteer work. helps build the competencies and knowledge of our organization. Diversity of experience and skills, combined with passion, is key to our organizational identity.
In accordance with the American with Disabilities Act (ADA), reasonable job accommodations may be requested.
Read our Justice, Equity, Diversity and Inclusion (JEDI) statement.
Sep 07, 2022
Full time
Title: Montgomery County Advocacy Manager
Location: Currently remote (*see below for note about office location)
Job Classification: Full Time – Non-Exempt
Supervisor: Stewart Schwartz, Executive Director
About the Coalition for Smarter Growth:
The Coalition for Smarter Growth is the leading organization in the Washington, D.C. region dedicated to making the case for smart growth. For 25 years, CSG has advocated for walkable, bikeable, inclusive, and transit-oriented communities as the most sustainable and equitable way for the Washington, D.C. region to grow and provide opportunities for all. Read more about our organization at smartergrowth.net .
Your Role:
Do you have a passion for advocacy, community organizing, and making a difference in your community? Do you love connecting with people and building relationships that can make change happen? Are you ready to use these skills to strengthen a movement for a more sustainable, equitable Montgomery County, Maryland, setting a model for other area jurisdictions?
Our small but mighty team is looking for a Montgomery Advocacy Manager to achieve the following advocacy goals: walkable, inclusive transit-oriented development, more housing opportunities close to jobs and transit, strong affordable housing policies and investment, transit funding and better buses, and safer streets for walking and biking, while opposing highway expansion and reducing greenhouse gas emissions.
We’re looking for an individual with skills in relationship-building, clear and effective writing, and advocacy and organizing. We seek passion and dedication to advancing sustainable, inclusive communities, an ability to manage multiple projects, creative thinking and open-mindedness, and who can be an integral part of our winning team.
Job Responsibilities
Serve as an ambassador for the Coalition for Smarter Growth with local officials, community and business leaders, residents, and activists
Build alliances with environmental, social justice, labor, and forward-looking industry groups
Continue to build our Montgomery for All group and nurture activists to take on leadership roles in advocating for more housing and affordable housing, better bus service, safer access to transit by walking and bicycling, and more walkable, equitable transit-oriented communities
Cultivate a diversity of new supporters in Montgomery County through grassroots outreach and coalition building
Organize educational and campaign events such as walking tours, educational forums, press conferences, decision-maker briefings, advocate meetings, and volunteer gatherings (virtual and in-person, depending on pandemic safety assessment)
Track relevant transit, smart growth and transportation issues at the county and state level
Research, develop, and execute campaign strategies
Work with CSG staff to craft compelling testimony, email alerts, webpage updates and blog posts
Communicate and build relationships with relevant local and regional press members to ensure coverage and incorporation of sustainable transportation and smart growth issues in news media
Pitching in as needed: because we're a small office, we all help with big events, administrative tasks, fundraising, and the random stuff that just comes up
Qualifications
This is a position that uses a wide range of skills, but candidates possessing 75% or more of the following qualifications should apply:
Demonstrated and enthusiastic dedication to smart growth principles central to CSG’s mission, including expanding affordable housing, increasing transit access, and creating walkable, inclusive communities
2-3 years of experience in advocacy, community organizing, and/or political campaigns
Experience building and maintaining broad coalitions and direct experience working with communities that have not always been engaged in local planning issues
Knowledge of Maryland politics, with a particular focus on Montgomery County preferred
Familiarity with the legislative process, particularly at the county level
Experience and knowledge of housing policy, land use and transportation planning, bus transit, and streets designed for safe walking and bicycling
Creative thinking and a pragmatic approach to organizing
Ability to quickly digest and distill complicated information
Excellent verbal and written communication skills, including comfort speaking in front of large groups and leading meetings
Ability to work with diverse stakeholders and manage different personalities and backgrounds
Ability to problem-solve and generate solutions with minimal supervision
Spanish language proficiency or fluency is a plus
Working with the CSG team, we are looking for a team member with these qualities:
Ability to engage with colleagues in a collaborative way.
Ability to manage multiple projects and deadlines.
Ability to take direction from and work closely with supervisors and senior staff. This position reports to the Executive Director and will also work with CSG’s Maryland Transit Advocate.
Ability to manage shifting priorities and an unpredictable legislative process in a very fast-paced office.
Desire and ability to connect with our communities – members, donors, volunteers, expert guides/speakers, and event attendees.
Willingness to work occasional weeknights and Saturdays.
Commitment to service and community and a willingness to participate in practices of justice, equity, diversity and inclusion (JEDI).
Compensation
This is a full-time, 40-hour per week position. Salary range is $27.50 to $33 per hour ($57,200-$68,640) and negotiable within the posted range, depending on qualifications and experience.
Employee Benefits:
CSG, through its parent organization The Piedmont Environmental Council (PEC) , offers an outstanding and robust benefits package including:
Two health plan options, (PEC pays 83% of the premium under the employee-only plan and 73% of the premium for added dependents based on HAS plan rates)
Dental and Vision insurance plans
Short & Long-Term Disability, Group Term Life, Accident, Critical Illness & Hospital Indemnity insurances - all premiums 100% paid by PEC
Health Savings Account (with employer match up to $750 per year) or Flexible Spending Accounts (health & dependent)
403(b) pension plan with up to 6% employer contribution (3% automatic and 3% match) after 1 year of service with 100% vesting from day one
12 paid holidays
Longevity-based paid leave (PTO) of 15-24 days per year, accrued by pay period
1 day per year of paid leave to volunteer
Longevity-based Salary Continuation Leave for employee or family illness, 2 to 8 weeks every 24 months
Paid Bereavement, Jury Duty and Military Service Training leave
Cell Phone Reimbursement up to $75 per month
Travel Expense Reimbursement
Hybrid work environment and Flexible Work Schedules
Professional Development training and/or education support
Payment for relevant licenses & professional membership fees
*Office Location
CSG has operated virtually since the pandemic, and is evaluating options for shared office space we could secure once we deem it appropriate. Due to the subject matter, is it important that the candidate lives in or is willing to relocate to the Washington, D.C. region. Reasonable proximity to the District of Columbia and Montgomery County, Maryland is advantageous. Periodic evening and weekend work is required and matched with reasonable flexibility during the week.
To Apply:
Submit a cover letter and resume to jobs@smartergrowth.net with “Montgomery Advocacy Manager” in the subject line. In your application materials, let us know where you learned about the position. Only candidates selected for an interview will be contacted. No phone calls, please. Applications are reviewed immediately upon receipt.
The Coalition for Smarter Growth is proud to be an equal opportunity employer. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience, which may include paid and unpaid experience, including volunteer work. helps build the competencies and knowledge of our organization. Diversity of experience and skills, combined with passion, is key to our organizational identity.
In accordance with the American with Disabilities Act (ADA), reasonable job accommodations may be requested.
Read our Justice, Equity, Diversity and Inclusion (JEDI) statement.
The Referral Specialist will work with the AIDS Foundation Chicago (AFC) Keep Empowering Young adults to Succeed (KEYS) and Housing Navigation programs funded by the U.S. Department of Housing and Urban Development (HUD), including HUD’s Housing Opportunities for People with AIDS (HOPWA) programs, state and city government agencies, and private foundations. This position collaborates with internal and external partners to engage in resource identification, cross-system advocacy, and establish referral systems towards improving health, housing, and employment equity for diverse people living with HIV. This includes networking closely with the programs’ partner agencies that provide direct services for people living with HIV/AIDS and low-income individuals and families. The salary range for this role is $40,000 to $47,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program Coordination
Establish referral systems to identify eligible clients for the KEYS housing program
Provide guidance and support to partner agency service providers and supervisors aligning with the programs policies and procedures
Engage, screen, and link clients to HIV Housing Case Managers (HHCMs)
Conduct initial and follow-up housing assessment for program clients using the Rapid Re-Housing (RRH) service assessment
Liaise with the HIV Resource Coordination Hub (RCH) to receive potential program clients and support the overall resource identification work
Update and maintain the housing resource directory
Answer phone calls from homeless people living with HIV/AIDS, who are seeking housing navigation services; conduct basic screening for clients to determine eligibility including demographic, psychosocial, and needs assessments; coordinate with other AFC staff who answer housing calls and conduct basic screening
Provide ongoing technical assistance to partner agency service providers in use of the AFC database (i.e., CaseWorthy).
Quality Assurance and Data Entry
Monitor client outcome dashboard review of services received and health status making programmatic adjustments as needed
Screen and assess clients for KEYS housing program
Review and approve eligibility data for new clients in the AFC database
Participate in annual site visits – review files for eligibility and compliance, produce write-ups, and recommendations
Conduct quarterly AFC database (i.e., CaseWorthy) review and meet with Data Services monthly to discuss data quality management issues, opportunities for improvement, and explore new ideas
Meetings and Training Facilitation
Set up meetings, as needed, with internal and external partners to provide general and situational program support
Collaborate with interdepartmental teams
Deliver presentations to providers and network with community organizations (i.e., working with Care Team to access the Ryan White Case Management system) to promote and create awareness of the programs and services
Assist in the coordination and leading of Systems Integration Teams (SIT) meetings with HHCMs to ensure comprehensive and quality services and gather program feedback
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
Bachelor's degree and 1 or more years of Human Services experience OR 3 or more years Human Services experience
Preferred Qualifications
2 or more years Case Management experience
2 or more years Homeless Services experience
2 or more years HIV-specific service experience
Spanish proficiency preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
The ability to provide excellent service to internal clients and external stakeholders
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
Knowledge of the U.S. Department of Housing and Urban Development (HUD) programs and program requirements, rules, and procedures
Prioritizing, coordinating, and organizing tasks to maximize productivity, and maintaining focus on short- and long- term goals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. PHYSICAL DEMANDS The physical demands are representative of those found in a general office environment. WORK ENVIRONMENT The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Jun 21, 2022
Full time
The Referral Specialist will work with the AIDS Foundation Chicago (AFC) Keep Empowering Young adults to Succeed (KEYS) and Housing Navigation programs funded by the U.S. Department of Housing and Urban Development (HUD), including HUD’s Housing Opportunities for People with AIDS (HOPWA) programs, state and city government agencies, and private foundations. This position collaborates with internal and external partners to engage in resource identification, cross-system advocacy, and establish referral systems towards improving health, housing, and employment equity for diverse people living with HIV. This includes networking closely with the programs’ partner agencies that provide direct services for people living with HIV/AIDS and low-income individuals and families. The salary range for this role is $40,000 to $47,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program Coordination
Establish referral systems to identify eligible clients for the KEYS housing program
Provide guidance and support to partner agency service providers and supervisors aligning with the programs policies and procedures
Engage, screen, and link clients to HIV Housing Case Managers (HHCMs)
Conduct initial and follow-up housing assessment for program clients using the Rapid Re-Housing (RRH) service assessment
Liaise with the HIV Resource Coordination Hub (RCH) to receive potential program clients and support the overall resource identification work
Update and maintain the housing resource directory
Answer phone calls from homeless people living with HIV/AIDS, who are seeking housing navigation services; conduct basic screening for clients to determine eligibility including demographic, psychosocial, and needs assessments; coordinate with other AFC staff who answer housing calls and conduct basic screening
Provide ongoing technical assistance to partner agency service providers in use of the AFC database (i.e., CaseWorthy).
Quality Assurance and Data Entry
Monitor client outcome dashboard review of services received and health status making programmatic adjustments as needed
Screen and assess clients for KEYS housing program
Review and approve eligibility data for new clients in the AFC database
Participate in annual site visits – review files for eligibility and compliance, produce write-ups, and recommendations
Conduct quarterly AFC database (i.e., CaseWorthy) review and meet with Data Services monthly to discuss data quality management issues, opportunities for improvement, and explore new ideas
Meetings and Training Facilitation
Set up meetings, as needed, with internal and external partners to provide general and situational program support
Collaborate with interdepartmental teams
Deliver presentations to providers and network with community organizations (i.e., working with Care Team to access the Ryan White Case Management system) to promote and create awareness of the programs and services
Assist in the coordination and leading of Systems Integration Teams (SIT) meetings with HHCMs to ensure comprehensive and quality services and gather program feedback
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
Bachelor's degree and 1 or more years of Human Services experience OR 3 or more years Human Services experience
Preferred Qualifications
2 or more years Case Management experience
2 or more years Homeless Services experience
2 or more years HIV-specific service experience
Spanish proficiency preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
The ability to provide excellent service to internal clients and external stakeholders
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
Knowledge of the U.S. Department of Housing and Urban Development (HUD) programs and program requirements, rules, and procedures
Prioritizing, coordinating, and organizing tasks to maximize productivity, and maintaining focus on short- and long- term goals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. PHYSICAL DEMANDS The physical demands are representative of those found in a general office environment. WORK ENVIRONMENT The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
The Referral Specialist will work with the AIDS Foundation Chicago (AFC) Keep Empowering Young adults to Succeed (KEYS) and Housing Navigation programs funded by the U.S. Department of Housing and Urban Development (HUD), including HUD’s Housing Opportunities for People with AIDS (HOPWA) programs, state and city government agencies, and private foundations. This position collaborates with internal and external partners to engage in resource identification, cross-system advocacy, and establish referral systems towards improving health, housing, and employment equity for diverse people living with HIV. This includes networking closely with the programs’ partner agencies that provide direct services for people living with HIV/AIDS and low-income individuals and families. The salary range for this role is $40,000 to $47,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program Coordination
Establish referral systems to identify eligible clients for the KEYS housing program
Provide guidance and support to partner agency service providers and supervisors aligning with the programs policies and procedures
Engage, screen, and link clients to HIV Housing Case Managers (HHCMs)
Conduct initial and follow-up housing assessment for program clients using the Rapid Re-Housing (RRH) service assessment
Liaise with the HIV Resource Coordination Hub (RCH) to receive potential program clients and support the overall resource identification work
Update and maintain the housing resource directory
Answer phone calls from homeless people living with HIV/AIDS, who are seeking housing navigation services; conduct basic screening for clients to determine eligibility including demographic, psychosocial, and needs assessments; coordinate with other AFC staff who answer housing calls and conduct basic screening
Provide ongoing technical assistance to partner agency service providers in use of the AFC database (i.e., CaseWorthy).
Quality Assurance and Data Entry
Monitor client outcome dashboard review of services received and health status making programmatic adjustments as needed
Screen and assess clients for KEYS housing program
Review and approve eligibility data for new clients in the AFC database
Participate in annual site visits – review files for eligibility and compliance, produce write-ups, and recommendations
Conduct quarterly AFC database (i.e., CaseWorthy) review and meet with Data Services monthly to discuss data quality management issues, opportunities for improvement, and explore new ideas
Meetings and Training Facilitation
Set up meetings, as needed, with internal and external partners to provide general and situational program support
Collaborate with interdepartmental teams
Deliver presentations to providers and network with community organizations (i.e., working with Care Team to access the Ryan White Case Management system) to promote and create awareness of the programs and services
Assist in the coordination and leading of Systems Integration Teams (SIT) meetings with HHCMs to ensure comprehensive and quality services and gather program feedback
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
Bachelor's degree and 1 or more years of Human Services experience OR 3 or more years Human Services experience
Preferred Qualifications
2 or more years Case Management experience
2 or more years Homeless Services experience
2 or more years HIV-specific service experience
Spanish proficiency preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
The ability to provide excellent service to internal clients and external stakeholders
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
Knowledge of the U.S. Department of Housing and Urban Development (HUD) programs and program requirements, rules, and procedures
Prioritizing, coordinating, and organizing tasks to maximize productivity, and maintaining focus on short- and long- term goals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. PHYSICAL DEMANDS The physical demands are representative of those found in a general office environment. WORK ENVIRONMENT The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
May 09, 2022
Full time
The Referral Specialist will work with the AIDS Foundation Chicago (AFC) Keep Empowering Young adults to Succeed (KEYS) and Housing Navigation programs funded by the U.S. Department of Housing and Urban Development (HUD), including HUD’s Housing Opportunities for People with AIDS (HOPWA) programs, state and city government agencies, and private foundations. This position collaborates with internal and external partners to engage in resource identification, cross-system advocacy, and establish referral systems towards improving health, housing, and employment equity for diverse people living with HIV. This includes networking closely with the programs’ partner agencies that provide direct services for people living with HIV/AIDS and low-income individuals and families. The salary range for this role is $40,000 to $47,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program Coordination
Establish referral systems to identify eligible clients for the KEYS housing program
Provide guidance and support to partner agency service providers and supervisors aligning with the programs policies and procedures
Engage, screen, and link clients to HIV Housing Case Managers (HHCMs)
Conduct initial and follow-up housing assessment for program clients using the Rapid Re-Housing (RRH) service assessment
Liaise with the HIV Resource Coordination Hub (RCH) to receive potential program clients and support the overall resource identification work
Update and maintain the housing resource directory
Answer phone calls from homeless people living with HIV/AIDS, who are seeking housing navigation services; conduct basic screening for clients to determine eligibility including demographic, psychosocial, and needs assessments; coordinate with other AFC staff who answer housing calls and conduct basic screening
Provide ongoing technical assistance to partner agency service providers in use of the AFC database (i.e., CaseWorthy).
Quality Assurance and Data Entry
Monitor client outcome dashboard review of services received and health status making programmatic adjustments as needed
Screen and assess clients for KEYS housing program
Review and approve eligibility data for new clients in the AFC database
Participate in annual site visits – review files for eligibility and compliance, produce write-ups, and recommendations
Conduct quarterly AFC database (i.e., CaseWorthy) review and meet with Data Services monthly to discuss data quality management issues, opportunities for improvement, and explore new ideas
Meetings and Training Facilitation
Set up meetings, as needed, with internal and external partners to provide general and situational program support
Collaborate with interdepartmental teams
Deliver presentations to providers and network with community organizations (i.e., working with Care Team to access the Ryan White Case Management system) to promote and create awareness of the programs and services
Assist in the coordination and leading of Systems Integration Teams (SIT) meetings with HHCMs to ensure comprehensive and quality services and gather program feedback
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
Bachelor's degree and 1 or more years of Human Services experience OR 3 or more years Human Services experience
Preferred Qualifications
2 or more years Case Management experience
2 or more years Homeless Services experience
2 or more years HIV-specific service experience
Spanish proficiency preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
The ability to provide excellent service to internal clients and external stakeholders
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
Knowledge of the U.S. Department of Housing and Urban Development (HUD) programs and program requirements, rules, and procedures
Prioritizing, coordinating, and organizing tasks to maximize productivity, and maintaining focus on short- and long- term goals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. PHYSICAL DEMANDS The physical demands are representative of those found in a general office environment. WORK ENVIRONMENT The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Solid Ground believes poverty is solvable. Our communities are stronger when we support stability and break down the barriers to overcoming poverty. Solid Ground does both. We combine direct services with advocacy to meet basic needs, nurture success, and spread change. Through our programs, people gain stability and build skills that equip them to move forward in their lives. Through advocacy, we work toward ending racism and other oppressions embedded in our institutions, policies, and culture that hold people back from succeeding. We bring the voices of people experiencing poverty into the political process, furthering social justice and supporting our entire community to reach its potential.
Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency.
Job Summary: Broadview is a Domestic Violence program which includes a 24 hour facility providing emergency shelter (10 units), transitional housing (21 units), Rapid Rehousing program and support services to women, children and youth whose lives have been disrupted by family violence. These families also frequently struggle with substance abuse, inadequate medical and mental health care, long periods of family separation, child abuse and neglect and poverty. Support services include on site crisis intervention, case management and advocacy-based counseling, legal advocacy, information and referral, and long-term stabilization services.
The Program Director is responsible for overseeing operations of all services, including supervision of the 24 - hour staff team and development and oversight of the program budget. The Program Director is also part of the on-call team evenings and weekends two weeks per month and provides back up support to supervisory on-call staff as needed. On-call coverage includes determining program staffing levels, providing staff supervision, and responding to emergency personnel including law enforcement, emergency medical providers and the fire department during client and building emergencies.
Essential Responsibilities, Duties and Tasks:
25% Provide leadership, oversight and support to facilitate day-to-day operations, strategic planning and delivery of services within Broadview – including the emergency shelter, transitional housing, domestic violence rapid rehousing and children and youth programs. Oversee all administrative and other functions related to running and maintaining the facility. Develop and monitor program policies to ensure 24-hour staffing and service provision and compliance with all contracts. Develop contracts or MOU with on-site service providers;
20% Ensure program quality and sustainability by developing annual goals and outcome-based performance measures in response to community and program needs. Work closely with Program, supervisory and Management staff to ensure implementation. Develop and implement evaluation methods utilizing resident and staff input. Identify needs and work with Chief Program Officer to enhance program operations as needed;
10% Develop collaborative relationships with other organizations to maintain and increase support of Broadview programs and residents. Represent Broadview in relevant community forums, coalitions and planning processes. Make presentations to local audiences around program accomplishments and issues.
10% Hire, train, supervise and evaluate Broadview manager, administrative supervisor, children’s advocates and case managers. Determine work assignments and work schedules to most effectively meet the needs of the 24-hour facility. Provide necessary staff support through regular meetings, and identify trainings and workshops to enhance staff skills. Mediate concerns that arise between programs.
10% Participate in Solid Ground management team to develop agency wide goals and systems. Participate in program meetings and relevant trainings as required;
10% Develop budgets for Broadview, including emergency shelter, transitional housing, Rapid Rehousing and facility budgets, and monitor regularly to ensure expenses are within budgetary guidelines. Assist Resource Development staff in the development of grant proposals and/or fundraising activities for program, including leading on-site presentations and tours with potential and current funders. Develop and negotiate service contracts with various funding sources;
5% Oversee screening and referrals to shelter, transitional and rapid rehousing programs
5% Review client records, daily logs, weekly goal plans and progress to ensure program records and documentation are maintained as required
5% Foster an atmosphere of support and safety for residents, staff and volunteers, including de-escalating potentially violent situations and responding to client grievances. Provide backup assistance including crisis intervention, advocacy based counseling and other support services. Help maintain order and security in the buildings and communicate/enforce program policies and procedures.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Education and Experience:
Requires one of the following:
a) Six years of direct social service experience, including at least four years of providing supervision of advocacy to victims of domestic violence within a domestic violence agency.
b) OR a bachelor's degree in Social Work or a related field and at least four years of experience working in domestic violence including at least three years of providing supervision of advocacy to victims of domestic violence within a domestic violence agency.
c) OR any combination of education, experience and measurable performance which demonstrates the capability to perform the duties of this position and meets WAC388-61A
Also requires:
Four years of experience in program management and development;
Four years of experience supervising staff;
Three years of experience in financial management, contracting and budgeting;
Experience coordinating and/or providing training for staff and volunteers;
Four years of experience with crisis intervention, conflict resolution, child development and case management services with women and children and with providing advocacy-based counseling services to victims of domestic violence.
Minimum Qualifications:
Demonstrated planning, program development and problem-solving skills;
Ability to read, analyze and interpret general technical procedures financial information, and government regulations;
Excellent communication skills, both oral and written, including the ability to write reports, business correspondence, and procedural manuals;
Excellent organizational abilities, initiative and attention to detail;
Excellent facilitation and conflict resolution skills and ability to exercise considerable independent judgment and skill;
Demonstrated ability to incorporate trauma informed practices
Strong knowledge of computer software (Microsoft Word, Excel, Outlook and MS 365)
Positive work ethic, willingness and ability to allow for a flexible schedule including on-call after work hours to respond to emergencies and provide backup support for counselors and to cover counseling shifts as necessary;
Ability to work individually in a self-directed manner and as part of a team. Ability to promote teamwork among staff;
Willingness and ability to work with people from a variety of racial, cultural and economic backgrounds, with various lifestyles, sexual orientations, and of all ages;
Familiarity with issues of domestic violence, homelessness, child abuse and sexual assault, and knowledge of local resources available to assist households impacted by these issues;
Access to reliable transportation, valid driver's license, vehicle insurance that meets Washington State’s minimum guidelines and the ability and willingness to travel throughout King County.
A minimum of 50 hours of training in domestic violence and advocacy in the previous three years
Anti-Racism Initiative (ARI) Expectations:
Abide by and support agency-wide efforts to incorporate anti-racism principles and cultural competency and standards into all hiring processes and performance evaluations.
Provide leadership to departmental and agency anti-racism initiatives, and develop and grow an anti-racist culture within each department.
Support departmental Action Teams, and set up structures and systems for responding to and implementing Action Team recommendations.
Encourage staff participation in Anti-Racism Initiative committees and events.
Enhance personal skill development as well as guiding managers and supervisors in their own skill development.
Physical Demands/Working Conditions: This position works in a crises shelter environment, performing general office duties. Employees spend 30% of the time on the computer, 40% of the time interacting with staff/clients (70% in the office) and 30 % of their time in the field. Work outside the office is attending meetings/driving to meetings at Solid Ground program sites and with partners and external stakeholders. Position requires the employee to lift/carry up to 20 pounds rarely, 5-10 pounds occasionally and push/pull 10 pounds seldom, 1-5 pounds frequently. The position has the ability to sit/stand as needed.
Hours & Compensation: This is a full-time position, paying $83,907 per year plus benefits. Benefits include medical, dental, short-term and long-term disability insurance, basic life insurance, 401(k) savings plan including agency contribution and match, holiday pay, generous paid personal leave package and tax-sheltered health care and dependent care accounts.
Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.
Jun 09, 2020
Full time
Solid Ground believes poverty is solvable. Our communities are stronger when we support stability and break down the barriers to overcoming poverty. Solid Ground does both. We combine direct services with advocacy to meet basic needs, nurture success, and spread change. Through our programs, people gain stability and build skills that equip them to move forward in their lives. Through advocacy, we work toward ending racism and other oppressions embedded in our institutions, policies, and culture that hold people back from succeeding. We bring the voices of people experiencing poverty into the political process, furthering social justice and supporting our entire community to reach its potential.
Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency.
Job Summary: Broadview is a Domestic Violence program which includes a 24 hour facility providing emergency shelter (10 units), transitional housing (21 units), Rapid Rehousing program and support services to women, children and youth whose lives have been disrupted by family violence. These families also frequently struggle with substance abuse, inadequate medical and mental health care, long periods of family separation, child abuse and neglect and poverty. Support services include on site crisis intervention, case management and advocacy-based counseling, legal advocacy, information and referral, and long-term stabilization services.
The Program Director is responsible for overseeing operations of all services, including supervision of the 24 - hour staff team and development and oversight of the program budget. The Program Director is also part of the on-call team evenings and weekends two weeks per month and provides back up support to supervisory on-call staff as needed. On-call coverage includes determining program staffing levels, providing staff supervision, and responding to emergency personnel including law enforcement, emergency medical providers and the fire department during client and building emergencies.
Essential Responsibilities, Duties and Tasks:
25% Provide leadership, oversight and support to facilitate day-to-day operations, strategic planning and delivery of services within Broadview – including the emergency shelter, transitional housing, domestic violence rapid rehousing and children and youth programs. Oversee all administrative and other functions related to running and maintaining the facility. Develop and monitor program policies to ensure 24-hour staffing and service provision and compliance with all contracts. Develop contracts or MOU with on-site service providers;
20% Ensure program quality and sustainability by developing annual goals and outcome-based performance measures in response to community and program needs. Work closely with Program, supervisory and Management staff to ensure implementation. Develop and implement evaluation methods utilizing resident and staff input. Identify needs and work with Chief Program Officer to enhance program operations as needed;
10% Develop collaborative relationships with other organizations to maintain and increase support of Broadview programs and residents. Represent Broadview in relevant community forums, coalitions and planning processes. Make presentations to local audiences around program accomplishments and issues.
10% Hire, train, supervise and evaluate Broadview manager, administrative supervisor, children’s advocates and case managers. Determine work assignments and work schedules to most effectively meet the needs of the 24-hour facility. Provide necessary staff support through regular meetings, and identify trainings and workshops to enhance staff skills. Mediate concerns that arise between programs.
10% Participate in Solid Ground management team to develop agency wide goals and systems. Participate in program meetings and relevant trainings as required;
10% Develop budgets for Broadview, including emergency shelter, transitional housing, Rapid Rehousing and facility budgets, and monitor regularly to ensure expenses are within budgetary guidelines. Assist Resource Development staff in the development of grant proposals and/or fundraising activities for program, including leading on-site presentations and tours with potential and current funders. Develop and negotiate service contracts with various funding sources;
5% Oversee screening and referrals to shelter, transitional and rapid rehousing programs
5% Review client records, daily logs, weekly goal plans and progress to ensure program records and documentation are maintained as required
5% Foster an atmosphere of support and safety for residents, staff and volunteers, including de-escalating potentially violent situations and responding to client grievances. Provide backup assistance including crisis intervention, advocacy based counseling and other support services. Help maintain order and security in the buildings and communicate/enforce program policies and procedures.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Education and Experience:
Requires one of the following:
a) Six years of direct social service experience, including at least four years of providing supervision of advocacy to victims of domestic violence within a domestic violence agency.
b) OR a bachelor's degree in Social Work or a related field and at least four years of experience working in domestic violence including at least three years of providing supervision of advocacy to victims of domestic violence within a domestic violence agency.
c) OR any combination of education, experience and measurable performance which demonstrates the capability to perform the duties of this position and meets WAC388-61A
Also requires:
Four years of experience in program management and development;
Four years of experience supervising staff;
Three years of experience in financial management, contracting and budgeting;
Experience coordinating and/or providing training for staff and volunteers;
Four years of experience with crisis intervention, conflict resolution, child development and case management services with women and children and with providing advocacy-based counseling services to victims of domestic violence.
Minimum Qualifications:
Demonstrated planning, program development and problem-solving skills;
Ability to read, analyze and interpret general technical procedures financial information, and government regulations;
Excellent communication skills, both oral and written, including the ability to write reports, business correspondence, and procedural manuals;
Excellent organizational abilities, initiative and attention to detail;
Excellent facilitation and conflict resolution skills and ability to exercise considerable independent judgment and skill;
Demonstrated ability to incorporate trauma informed practices
Strong knowledge of computer software (Microsoft Word, Excel, Outlook and MS 365)
Positive work ethic, willingness and ability to allow for a flexible schedule including on-call after work hours to respond to emergencies and provide backup support for counselors and to cover counseling shifts as necessary;
Ability to work individually in a self-directed manner and as part of a team. Ability to promote teamwork among staff;
Willingness and ability to work with people from a variety of racial, cultural and economic backgrounds, with various lifestyles, sexual orientations, and of all ages;
Familiarity with issues of domestic violence, homelessness, child abuse and sexual assault, and knowledge of local resources available to assist households impacted by these issues;
Access to reliable transportation, valid driver's license, vehicle insurance that meets Washington State’s minimum guidelines and the ability and willingness to travel throughout King County.
A minimum of 50 hours of training in domestic violence and advocacy in the previous three years
Anti-Racism Initiative (ARI) Expectations:
Abide by and support agency-wide efforts to incorporate anti-racism principles and cultural competency and standards into all hiring processes and performance evaluations.
Provide leadership to departmental and agency anti-racism initiatives, and develop and grow an anti-racist culture within each department.
Support departmental Action Teams, and set up structures and systems for responding to and implementing Action Team recommendations.
Encourage staff participation in Anti-Racism Initiative committees and events.
Enhance personal skill development as well as guiding managers and supervisors in their own skill development.
Physical Demands/Working Conditions: This position works in a crises shelter environment, performing general office duties. Employees spend 30% of the time on the computer, 40% of the time interacting with staff/clients (70% in the office) and 30 % of their time in the field. Work outside the office is attending meetings/driving to meetings at Solid Ground program sites and with partners and external stakeholders. Position requires the employee to lift/carry up to 20 pounds rarely, 5-10 pounds occasionally and push/pull 10 pounds seldom, 1-5 pounds frequently. The position has the ability to sit/stand as needed.
Hours & Compensation: This is a full-time position, paying $83,907 per year plus benefits. Benefits include medical, dental, short-term and long-term disability insurance, basic life insurance, 401(k) savings plan including agency contribution and match, holiday pay, generous paid personal leave package and tax-sheltered health care and dependent care accounts.
Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.