Part-Time Admissions Associate (OPS)

Part-Time Admissions Associate (OPS)

Job ID 48829

Apply on or before 5/31/2021 at: https://jobs.omni.fsu.edu/psc/sprdhr_er/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=48829&PostingSeq=1

Department

The John & Mable Ringling Museum of Art is located in Sarasota, Florida. Want to learn more about The Ringling?

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Equal Employment Opportunity

The Ringling is an Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Action employer with a strong commitment to diversity and inclusion. As such, we are always seeking individuals dedicated to innovation and excellence. A successful candidate will work effectively, respectfully, and collaboratively in a diverse, multicultural, and inclusive setting. We especially encourage applications by individuals from underrepresented groups, with a demonstrated commitment to a culturally and intellectually diverse workplace.

Should you require accommodations for the application or interview processes, please email employment@ringling.org or call 941-359-5700 (ext. 1-2605).

Learn more about our commitment to Diversity and Inclusion:

• Ringling Strategic Plan
• Ringling Equity Statement
• FSU's Equal Opportunity Statement
• FSU Diversity & Inclusion Statement
• FSU Strategic Plan

Responsibilities

Admissions Associates play a vital role in creating a welcoming and positive experience to a wide variety of people.  They serve as the first contact with guests of the museum and complete a variety of tasks daily including:

• Answering questions and providing information about ticket options at The Ringling.
• Selling and processing memberships and tickets for general admission and tours.
• Accurately handling payments, cash, and ticket distribution.
• This role at times will also assist with events or other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Ability to handling cash accurately.
• Ability to be trained on and use web-based computer ticketing system (Tessitura).
• Skill and ability to work effectively with diverse populations including the ability to communicate effectively (verbally and written) in-person, via telephone, and email.
• Ability to stand for up to longer periods of time, with or without a reasonable accommodation.

Please note all training will be provided if selected for hire.

Helpful

While helpful, these skills are not required to be considered for this role.

• Previous experience or knowledge of web-based computer ticketing systems such as Tessitura.
• Verbal fluency in additional language(s) besides English.
• Experience with or the ability to make helpful purchase recommendations to visitors including upselling.
• Experience with or the ability to remain calm during busier times, such as a long line of visitors waiting to purchase tickets, and while maintaining a strong focus on providing a positive customer service experience.

Anticipated Salary Range

$10.50 per hour.

Admissions Associates also receive:

• Regular training on upcoming exhibitions
• Private gallery talks with curators
• Discounts on memberships
• Discounts in the museum store
• Discounts on select performances/events
• Free museum admission and much more!

Schedule

Current shifts available include:

• Working Sundays, Mondays, and Tuesdays each week with every other Wednesday required from 8:45 am to 5:15 pm with a half hour meal period.
• Working Thursdays, Fridays, and Saturdays each week with every other Wednesday required from 8:45 am to 5:15 pm with a half hour meal period.

Typical working hours total about 28 hours per week. Weekends, evenings, and holidays may be required per the needs of the Ringling.

Pay Plan

Please note this is an OPS/Part-Time Job and will not be eligible for state benefits.

Criminal Background Check

This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

If you are a current FSU employee, apply via myFSU > Self Service.

Affordable Care Act

OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.

https://jobs.omni.fsu.edu/psc/sprdhr_er/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=48829&PostingSeq=1