Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 25, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 23, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Multnomah County Dept. of Community Justice
1401 NE 68th Ave, Portland OR 97213
THIS WORK MATTERS - Are you a juvenile justice leader motivated to remove systemic barriers? Are you a Restorative Justice Champion? Do you have a knack for leading leaders? Are you a collaborative problem solver who will go the extra mile for youth and families? Do you have strong communication skills and enjoy networking with community partners to solve big challenges? This career opportunity may be just what you’re looking for… keep reading!
The Multnomah County Department of Community Justice Juvenile Services Division strives to be a National Model for Juvenile Justice where integrity, commitment, leadership, diversity, inclusion, and compassion are the foundation. The purpose of this integral position is to provide administration, oversight, planning and evaluation of restorative initiatives, courtyard cafe, and residential programming, assisting in the operations of the Juvenile Services Division.
This advanced level, professional position reports to the Juvenile Services Division (JSD) Director and provides oversight, supervision, and leadership to the Restorative Practice Team, Courtyard Cafe, and Assessment and Evaluation Program.
The Department of Community Justice is looking for a Senior Leader who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development : You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
The essential functions of this position include:
Oversight, supervision, and leadership to the Restorative Practice Team and Assessment and Evaluation Program
Direct the managers who lead the day-to-day operations of the Assessment and Evaluation (A&E), Courtyard Cafe, and Restorative Services programs.
For the A&E Program, this includes ensuring adherence to Behavioral Rehabilitation Services (BRS) standards as set forth by Oregon Health Authority (OHA) and reviewed by regular audits.
Supervision of staff that includes:
Supervision of two A&E Managers and the A&E Program
Supervision of the Courtyard Cafe Manager and Nutrition Services Program
Supervision of the Restorative Practices Program
Manage 20% of JSD’s FTEs.
Establishes expectations and provides employee performance feedback.
Create a positive work environment and employ a strength-based approach to supervising staff.
Respond to and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions as necessary.
Develop and coordinate professional staff development.
Development and management of the budget, contract monitoring, purchasing and accounting functions
Develop justifications and make budgetary recommendations to the DCJ Executive Team for the $6.1 million (approx.) of the JSD budget that they will be responsible for.
Develop, administer, assist, and monitor program budgets.
Assist the Juvenile Services Division Director in preparation, management and oversight of contracts and service delivery.
Forecasts and projects expenditure/revenue impacts and reallocates resources as necessary.
Plan, organize, direct, manage, coordinate and evaluate A&E and restorative programs in JSD.
Assist in the coordination and development of the Juvenile Crime Prevention Plan.
Approve expenditures with strict adherence to County Finance Administrative Procedures.
Analyze and review federal, state, and local laws, regulations, policies, and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.
Recommend and establish administrative controls and improvements.
Identify, obtain, and manage funding from grants, contracts and other funding streams
Clinical Direction and Oversight for Assessment & Evaluation Behavioral Residential Program
Provide oversight of clinical operations of the program.
Implementation of therapeutic interventions and evidence-based practices.
Collaboration with internal and external stakeholders to include other county agencies, clients/families, and community providers to ensure accessibility of services to clients and appropriateness of referral and placements.
Monitoring and evaluating the effectiveness of programming.
Ensure that treatment programs effectively integrate community supervision, safety, and clinical protocols and mandates.
Initiate continuous program improvement efforts.
Program development, planning, coordination, and implementation
Lead in the development and implementation of policies, procedures, and practices for improved outcomes.
Monitors employee compliance with policy and procedure and keeps JSD Director advised of staff issues.
Set goals and objectives for the unit in alignment with the Department’s overall mission and vision.
Continuously review and evaluate the quality of services provided by individual work teams.
Provide leadership, strategy, and advice, driving the programmatic work of the Restorative Practices team.
The Restorative Practices team includes the Hands of Wonder garden, Detention restorative practice coordinator, and Court and Community Services restorative practice coordinator.
The programmatic work includes developing and implementing restorative practice training programs, designing and facilitating, restorative circles or meetings, creating policies and procedures for restorative approaches, evaluating the effectiveness of restorative interventions, and collaborating with other internal and external stakeholders to promote restorative practices.
Provide leadership for interagency collaborations that will improve policies and procedures to better youth and families impacted by the Juvenile Justice system.
Research evidence based practices related to subject matter expertise, including topics on trauma, cultural responsivity, and reducing overrepresentation of marginalized populations in the Juvenile Justice system.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
6 years of experience that demonstrates the ability to perform the essential functions of this position as listed above;
Bachelor’s degree, or equivalent experience, in Criminal Justice, Child Psychology, Social Work, Counseling, or a related field;
Must be able to pass a thorough background investigation, including being fingerprinted.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Licensed in a behavioral health field or qualify as a QMHP per OAR 309-019-0125 , with the ability to clinically supervise staff with the same credentials.
Juvenile justice experience
Restorative Practice experience
Management/Senior Leadership Experience
Behavioral Residential Services experience
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
ADDITIONAL INFORMATION
Type of Position: This is a salaried position.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex @ 1401 NE 68th Ave, Portland, OR 97202
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Apr 23, 2024
Full time
THIS WORK MATTERS - Are you a juvenile justice leader motivated to remove systemic barriers? Are you a Restorative Justice Champion? Do you have a knack for leading leaders? Are you a collaborative problem solver who will go the extra mile for youth and families? Do you have strong communication skills and enjoy networking with community partners to solve big challenges? This career opportunity may be just what you’re looking for… keep reading!
The Multnomah County Department of Community Justice Juvenile Services Division strives to be a National Model for Juvenile Justice where integrity, commitment, leadership, diversity, inclusion, and compassion are the foundation. The purpose of this integral position is to provide administration, oversight, planning and evaluation of restorative initiatives, courtyard cafe, and residential programming, assisting in the operations of the Juvenile Services Division.
This advanced level, professional position reports to the Juvenile Services Division (JSD) Director and provides oversight, supervision, and leadership to the Restorative Practice Team, Courtyard Cafe, and Assessment and Evaluation Program.
The Department of Community Justice is looking for a Senior Leader who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development : You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
The essential functions of this position include:
Oversight, supervision, and leadership to the Restorative Practice Team and Assessment and Evaluation Program
Direct the managers who lead the day-to-day operations of the Assessment and Evaluation (A&E), Courtyard Cafe, and Restorative Services programs.
For the A&E Program, this includes ensuring adherence to Behavioral Rehabilitation Services (BRS) standards as set forth by Oregon Health Authority (OHA) and reviewed by regular audits.
Supervision of staff that includes:
Supervision of two A&E Managers and the A&E Program
Supervision of the Courtyard Cafe Manager and Nutrition Services Program
Supervision of the Restorative Practices Program
Manage 20% of JSD’s FTEs.
Establishes expectations and provides employee performance feedback.
Create a positive work environment and employ a strength-based approach to supervising staff.
Respond to and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions as necessary.
Develop and coordinate professional staff development.
Development and management of the budget, contract monitoring, purchasing and accounting functions
Develop justifications and make budgetary recommendations to the DCJ Executive Team for the $6.1 million (approx.) of the JSD budget that they will be responsible for.
Develop, administer, assist, and monitor program budgets.
Assist the Juvenile Services Division Director in preparation, management and oversight of contracts and service delivery.
Forecasts and projects expenditure/revenue impacts and reallocates resources as necessary.
Plan, organize, direct, manage, coordinate and evaluate A&E and restorative programs in JSD.
Assist in the coordination and development of the Juvenile Crime Prevention Plan.
Approve expenditures with strict adherence to County Finance Administrative Procedures.
Analyze and review federal, state, and local laws, regulations, policies, and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.
Recommend and establish administrative controls and improvements.
Identify, obtain, and manage funding from grants, contracts and other funding streams
Clinical Direction and Oversight for Assessment & Evaluation Behavioral Residential Program
Provide oversight of clinical operations of the program.
Implementation of therapeutic interventions and evidence-based practices.
Collaboration with internal and external stakeholders to include other county agencies, clients/families, and community providers to ensure accessibility of services to clients and appropriateness of referral and placements.
Monitoring and evaluating the effectiveness of programming.
Ensure that treatment programs effectively integrate community supervision, safety, and clinical protocols and mandates.
Initiate continuous program improvement efforts.
Program development, planning, coordination, and implementation
Lead in the development and implementation of policies, procedures, and practices for improved outcomes.
Monitors employee compliance with policy and procedure and keeps JSD Director advised of staff issues.
Set goals and objectives for the unit in alignment with the Department’s overall mission and vision.
Continuously review and evaluate the quality of services provided by individual work teams.
Provide leadership, strategy, and advice, driving the programmatic work of the Restorative Practices team.
The Restorative Practices team includes the Hands of Wonder garden, Detention restorative practice coordinator, and Court and Community Services restorative practice coordinator.
The programmatic work includes developing and implementing restorative practice training programs, designing and facilitating, restorative circles or meetings, creating policies and procedures for restorative approaches, evaluating the effectiveness of restorative interventions, and collaborating with other internal and external stakeholders to promote restorative practices.
Provide leadership for interagency collaborations that will improve policies and procedures to better youth and families impacted by the Juvenile Justice system.
Research evidence based practices related to subject matter expertise, including topics on trauma, cultural responsivity, and reducing overrepresentation of marginalized populations in the Juvenile Justice system.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
6 years of experience that demonstrates the ability to perform the essential functions of this position as listed above;
Bachelor’s degree, or equivalent experience, in Criminal Justice, Child Psychology, Social Work, Counseling, or a related field;
Must be able to pass a thorough background investigation, including being fingerprinted.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Licensed in a behavioral health field or qualify as a QMHP per OAR 309-019-0125 , with the ability to clinically supervise staff with the same credentials.
Juvenile justice experience
Restorative Practice experience
Management/Senior Leadership Experience
Behavioral Residential Services experience
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
ADDITIONAL INFORMATION
Type of Position: This is a salaried position.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex @ 1401 NE 68th Ave, Portland, OR 97202
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Oregon Youth Authority
2630 N Pacific Hwy Woodburn, Oregon 97071
Executive Support Specialist 1
Woodburn - MacLaren Youth Correctional Facility
Join our team at the MacLaren Facility as an Executive Support Specialist! In this multifaceted role, you'll manage all transactions on youths’ trust accounts, ensuring accuracy and completeness while adhering to established protocols. From reviewing disbursement requests to processing deposits and withdrawals, your meticulous attention to detail will be essential. You'll handle administrative trust accounts, facilitate Canteen purchases, and oversee procurement processes with precision. Additionally, you'll play a crucial role in event planning, tour coordination, and staff support activities. We're seeking a proactive individual with exceptional organizational skills, a solution-focused mindset, and a knack for problem-solving. If you thrive in a dynamic environment and are committed to maintaining security and safety standards, apply now to join our dedicated team. Let's make a positive impact together!
For a complete list of duties and responsibilities, please email the HR Recruiter .
**Would you like to learn more about this position and OYA? Join us on Wednesdays between 11:00 a.m. - 11:30 a.m. for OYA Career Chats.
Click Here to Register for OYA Career Chats!
Additional Information:
Starting Salary Expectations: $41,724 yearly to $57,060 yearly; based on qualifications, experience, and internal equity.
Position Salary Range: up to $61,032 Annual Salary
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Upon PERS eligibility , employees will receive a 6.95% increase to their base salary and will pay the employee 6% contribution to PERS .
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information about the OYA, please visit www.oregon.gov/oya .
How To Qualify:
Three years of clerical/secretarial experience which included:
one year at a full performance level performing typing, word processing, or other generating of documents; and
lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the one year at the full performance level.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below to determine whom to interview.
The person in this position must be:
organized
solution focused
task driven
an excellent problem solver
a self-starter
NOTE: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Application Instruction :
1. Complete the application fully.
2. Cover Letter Required : Please include a cover letter that describes your experiences, skills, and knowledge in regards to the desired attributes listed above and why you are the best fit candidate for this position.
3. Complete questionnaire.
4. After you submit your application, be sure to respond to the public records request authorization. This screen will come after you submit and will complete the process. If you are an employee, the public records request task will come to your Workday inbox.
5. If you are a veteran, the task to claim preference will come after the public records request question. Please do not attach your DD214/DD215/civil service preference letter to your application. We will ask you for your documents later in the process.
Caution: If you fail to follow these instructions, including failing to attach a cover letter as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.
Good To Know Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship:
We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email an OYA recruiter .
About Us
Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative.
We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars.
After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move?
Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background.
If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between.
Apr 22, 2024
Full time
Executive Support Specialist 1
Woodburn - MacLaren Youth Correctional Facility
Join our team at the MacLaren Facility as an Executive Support Specialist! In this multifaceted role, you'll manage all transactions on youths’ trust accounts, ensuring accuracy and completeness while adhering to established protocols. From reviewing disbursement requests to processing deposits and withdrawals, your meticulous attention to detail will be essential. You'll handle administrative trust accounts, facilitate Canteen purchases, and oversee procurement processes with precision. Additionally, you'll play a crucial role in event planning, tour coordination, and staff support activities. We're seeking a proactive individual with exceptional organizational skills, a solution-focused mindset, and a knack for problem-solving. If you thrive in a dynamic environment and are committed to maintaining security and safety standards, apply now to join our dedicated team. Let's make a positive impact together!
For a complete list of duties and responsibilities, please email the HR Recruiter .
**Would you like to learn more about this position and OYA? Join us on Wednesdays between 11:00 a.m. - 11:30 a.m. for OYA Career Chats.
Click Here to Register for OYA Career Chats!
Additional Information:
Starting Salary Expectations: $41,724 yearly to $57,060 yearly; based on qualifications, experience, and internal equity.
Position Salary Range: up to $61,032 Annual Salary
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Upon PERS eligibility , employees will receive a 6.95% increase to their base salary and will pay the employee 6% contribution to PERS .
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information about the OYA, please visit www.oregon.gov/oya .
How To Qualify:
Three years of clerical/secretarial experience which included:
one year at a full performance level performing typing, word processing, or other generating of documents; and
lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the one year at the full performance level.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below to determine whom to interview.
The person in this position must be:
organized
solution focused
task driven
an excellent problem solver
a self-starter
NOTE: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Application Instruction :
1. Complete the application fully.
2. Cover Letter Required : Please include a cover letter that describes your experiences, skills, and knowledge in regards to the desired attributes listed above and why you are the best fit candidate for this position.
3. Complete questionnaire.
4. After you submit your application, be sure to respond to the public records request authorization. This screen will come after you submit and will complete the process. If you are an employee, the public records request task will come to your Workday inbox.
5. If you are a veteran, the task to claim preference will come after the public records request question. Please do not attach your DD214/DD215/civil service preference letter to your application. We will ask you for your documents later in the process.
Caution: If you fail to follow these instructions, including failing to attach a cover letter as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.
Good To Know Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship:
We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email an OYA recruiter .
About Us
Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative.
We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars.
After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move?
Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background.
If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between.
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 17, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Job Information
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan . People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Equipment Mechanic in the Public Works Division of the Community Services Department.
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
Civil Service Testing :
The Civil Service Examination for this position will be a written exam conducted in-person at the City of Sparks' City Hall Building, located at 431 Prater Way, Sparks, NV on Wednesday, May 15, 2024. Please note that this is the only date currently scheduled for testing, additional dates may be considered depending on department availability and need . If you have questions about testing, please email hrstaff@cityofsparks.us. Qualified applicants will be notified of testing specifics, including time and meeting room.
For this exam, the testing agency has provided a source list for candidates to prepare. Please see below for preparation material information:
Duffy. (2014). Modern Automotive Technology, 8th Edition. Goodheart-Wilcon Publisher.
If you are unable to purchase the preparation materials, please note that Human Resources has limited access and can provide in-person access on a first come first served basis. Materials and staff time are limited. To secure a study time, please email hrstaff@cityofsparks.us as soon as possible. Usage of testing preparation materials from the City of Sparks is only allowed through Human Resources Office. Therefore, materials cannot be checked out and must be reviewed in-person.
EQUIPMENT MECHANIC I
DESCRIPTION
Under general supervision perform maintenance, repair and service to a variety of equipment and vehicles used by the City.
DISTINGUISHING CHARACTERISTICS
This is the entry level class in the Equipment Mechanic series, expected to perform assigned maintenance and repair duties under general supervision.
EQUIPMENT MECHANIC II DESCRIPTION
Perform highly skilled maintenance, repair, and overhaul a variety of equipment and vehicles used by the City.
DISTINGUISHING CHARACTERISTICS
This is the journey level class in the Equipment Mechanic series, expected to perform the full range of essential functions with limited supervision.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process:
EQUIPMENT MECHANIC I Education and Experience:
High School Diploma or equivalent and two (2) years of experience in the repair of gasoline and diesel-powered vehicles and related equipment in a commercial fleet or City fleet setting.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within thirty (30) days of hire and maintain throughout employment, a forklift certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid Nevada Class A CDL driver's license with tanker and combination vehicle endorsements.
Must possess within ninety (90) days of hire and maintain throughout employment, a valid 1G emissions testing certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, a valid 2G emissions test and repair certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, an ASE Master certificate.
EQUIPMENT MECHANIC II Education and Experience:
High School Diploma or equivalent and four (4) years of experience in the repair of gasoline and diesel-powered vehicles and related equipment in a commercial fleet or City fleet setting equivalent to the City’s class of Equipment Mechanic I.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within thirty (30) days of hire and maintain throughout employment, a forklift certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid Nevada Class A CDL driver's license with tanker and combination vehicle endorsements.
Must possess within ninety (90) days of hire and maintain throughout employment, a valid 1G emissions testing certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, a valid 2G emissions test and repair certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, an ASE Master certificate.
Examples of Essential Duties
EQUIPMENT MECHANIC I
Diagnose, repair, clean, adjust and install fuel, ignition, electrical and cooling systems involving repair and replacement of parts such as carburetors, fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, radiators, thermostats, and water pumps. Observe safe work methods and utilize safety equipment related to work.
Diagnose and repair a wide variety of gasoline and diesel injection systems and engines; trucks and construction equipment; advanced electrical systems; computer systems and modules using DVOM, scan tools and lab scope; power transmission systems including clutches, standard transmissions, auto transmissions and differential units; front and rear axles, gears, bearings, universal joints and hydraulic units.
Diagnose, repair and maintain vehicle air brakes, hydraulic systems and associated power take-off equipment, steering mechanisms, brakes and other controls; and inspect and replace broken or worn parts.
Install electrical and radio systems in vehicles as necessary. Modify systems as required. Maintain and repair solar charging systems.
Operate fabrication equipment such as band saws, chop saws, plasma cutter, drill press, horizontal lathe, metal shear, press brake, tubing bender and tubing notcher. Load and unload trucks and equipment with a forklift.
Road test vehicles, drive trucks or equipment as required. Diagnose and perform electrical, hydraulic and other repairs in the field. Perform smog checks, smog related failure repairs, and certify vehicles.
Perform specialty repairs on Police and Fire equipment, minor repairs to engines and vehicle alignments. Use and perform minor maintenance on hand, power and shop tools and test equipment. Perform preventive maintenance on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment. Maintain and repair small gasoline engines and equipment found on mowers and chain saws.
Read and interpret manuals, drawings, and specifications. Prepare basic records and reports. Create oral and written reports of work performed. Complete forms and accurately maintain records. Estimate necessary labor, material and equipment to complete assignments and order parts required.
Train others in work knowledge, procedures, skills, and abilities. Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of multiple processes of welding such as: TIG, MIG, stick, dual shield and OXY fuel welding and cutting on different types of material including steel, stainless steel, aluminum, copper, brass, and other alloys
Knowledge of electrical systems and computer systems including 12-24 VDC and 110-220 VAC
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of computer applications and software related to the work including but not limited to, Microsoft Office
Ability to understand and follow oral and written instructions
Ability to establish and maintain cooperative and effective relationships with those contacted during work
Ability to exercise sound judgment within general policy guidelines
Ability to train others in work procedures
Physical Demands:
Requires sufficient strength and stamina to perform sustained heavy physical labor for extended periods of time. Requires the ability to: lift and carry equipment weighing up to sixty (60) lbs., safely operate heavy and potentially hazardous tools or equipment, and work outdoors in medians and roadways in varied weather conditions with exposure to heavy traffic and other potential hazards.
SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor and receives work direction from the Equipment Mechanic Lead
Supervision exercised: May provide training to support staff
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
Must possess and maintain a personal set of tools as specified by the City
May be required to pass a pre-placement drug screen and background investigation
EQUIPMENT MECHANIC II
Diagnose, repair, clean, adjust and install fuel, ignition, electrical and cooling systems involving repair and replacement of parts such as carburetors, fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, radiators, thermostats, and water pumps. Observe safe work methods and utilize safety equipment related to work.
Diagnose, repair and overhaul a wide variety of gasoline and diesel injection systems and engines; trucks and construction equipment; advanced electrical systems; computer systems and modules using DVOM, scan tools and lab scope; power transmission systems including clutches, standard transmissions, auto transmissions, differential units; front and rear axles, gears, bearings, universal joints and hydraulic units.
Diagnose, repair, adjust and maintain vehicle air brakes, hydraulic systems and associated power take-off equipment, steering mechanisms, brakes and other controls; and inspect and replace broken or worn parts.
Install electrical and radio systems in vehicles as necessary. Modify systems as required. Maintain and repair solar charging systems.
Operate fabrication equipment such as band saws, chop saws, plasma cutter, drill press, horizontal lathe, metal shear, press brake, tubing bender and tubing notcher. Load and unload trucks and equipment with a forklift.
Road tests vehicles, drive trucks or equipment as required. Diagnose and perform electrical, hydraulic and other repairs in the field. Perform smog checks, smog related failure repairs and certify vehicles.
Perform specialty repairs on Police and Fire equipment, major repairs and overhauls to engines and vehicle alignments. Use and perform minor maintenance on hand, power and shop tools and test equipment. Perform preventive maintenance and overhaul on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment. Maintain and repair small gasoline engines and equipment found on mowers and chain saws.
Read and interpret manuals, drawings, and specifications. Prepare basic records and reports. Create oral and written reports of performed work. Complete forms and accurately maintain records. Estimate necessary labor, material, equipment needed to complete assignments and order parts required.
Design and fabricate parts using a variety of materials and multiple welding processes; and repair shop equipment and tools, playground equipment, truck beds, racks, sports equipment, tables, traffic cabinets and any other projects the City has.
Mentor and train others in work knowledge, procedures, skills, and abilities. Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of multiple processes of welding such as: TIG, MIG, stick, dual shield and OXY fuel welding and cutting on different types of material including steel, stainless steel, aluminum, copper, brass and other alloys
Knowledge of electrical systems and computer systems including 12-24 VDC and 110-220 VAC
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of computer applications and software related to the work including Microsoft Office
Ability to understand and follow oral and written instructions
Ability to establish and maintain cooperative and effective relationships with those contacted during work
Ability to exercise sound judgment within general policy guidelines
Ability to train others in work procedures
Physical Demands:
Requires sufficient strength and stamina to perform sustained heavy physical labor for extended periods of time. Requires the ability to: lift and carry equipment weighing up to sixty (60) lbs., safely operate heavy and potentially hazardous tools or equipment, and work outdoors in medians and roadways in varied weather conditions with exposure to heavy traffic and other potential hazards.
SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor and receives work direction from the Equipment Mechanic Lead
Supervision exercised: May provide work direction and training to support staff
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
Must possess and maintain a personal set of tools as specified by the City
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 12, 2024
Full time
Job Information
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan . People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Equipment Mechanic in the Public Works Division of the Community Services Department.
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
Civil Service Testing :
The Civil Service Examination for this position will be a written exam conducted in-person at the City of Sparks' City Hall Building, located at 431 Prater Way, Sparks, NV on Wednesday, May 15, 2024. Please note that this is the only date currently scheduled for testing, additional dates may be considered depending on department availability and need . If you have questions about testing, please email hrstaff@cityofsparks.us. Qualified applicants will be notified of testing specifics, including time and meeting room.
For this exam, the testing agency has provided a source list for candidates to prepare. Please see below for preparation material information:
Duffy. (2014). Modern Automotive Technology, 8th Edition. Goodheart-Wilcon Publisher.
If you are unable to purchase the preparation materials, please note that Human Resources has limited access and can provide in-person access on a first come first served basis. Materials and staff time are limited. To secure a study time, please email hrstaff@cityofsparks.us as soon as possible. Usage of testing preparation materials from the City of Sparks is only allowed through Human Resources Office. Therefore, materials cannot be checked out and must be reviewed in-person.
EQUIPMENT MECHANIC I
DESCRIPTION
Under general supervision perform maintenance, repair and service to a variety of equipment and vehicles used by the City.
DISTINGUISHING CHARACTERISTICS
This is the entry level class in the Equipment Mechanic series, expected to perform assigned maintenance and repair duties under general supervision.
EQUIPMENT MECHANIC II DESCRIPTION
Perform highly skilled maintenance, repair, and overhaul a variety of equipment and vehicles used by the City.
DISTINGUISHING CHARACTERISTICS
This is the journey level class in the Equipment Mechanic series, expected to perform the full range of essential functions with limited supervision.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process:
EQUIPMENT MECHANIC I Education and Experience:
High School Diploma or equivalent and two (2) years of experience in the repair of gasoline and diesel-powered vehicles and related equipment in a commercial fleet or City fleet setting.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within thirty (30) days of hire and maintain throughout employment, a forklift certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid Nevada Class A CDL driver's license with tanker and combination vehicle endorsements.
Must possess within ninety (90) days of hire and maintain throughout employment, a valid 1G emissions testing certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, a valid 2G emissions test and repair certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, an ASE Master certificate.
EQUIPMENT MECHANIC II Education and Experience:
High School Diploma or equivalent and four (4) years of experience in the repair of gasoline and diesel-powered vehicles and related equipment in a commercial fleet or City fleet setting equivalent to the City’s class of Equipment Mechanic I.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within thirty (30) days of hire and maintain throughout employment, a forklift certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid Nevada Class A CDL driver's license with tanker and combination vehicle endorsements.
Must possess within ninety (90) days of hire and maintain throughout employment, a valid 1G emissions testing certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, a valid 2G emissions test and repair certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, an ASE Master certificate.
Examples of Essential Duties
EQUIPMENT MECHANIC I
Diagnose, repair, clean, adjust and install fuel, ignition, electrical and cooling systems involving repair and replacement of parts such as carburetors, fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, radiators, thermostats, and water pumps. Observe safe work methods and utilize safety equipment related to work.
Diagnose and repair a wide variety of gasoline and diesel injection systems and engines; trucks and construction equipment; advanced electrical systems; computer systems and modules using DVOM, scan tools and lab scope; power transmission systems including clutches, standard transmissions, auto transmissions and differential units; front and rear axles, gears, bearings, universal joints and hydraulic units.
Diagnose, repair and maintain vehicle air brakes, hydraulic systems and associated power take-off equipment, steering mechanisms, brakes and other controls; and inspect and replace broken or worn parts.
Install electrical and radio systems in vehicles as necessary. Modify systems as required. Maintain and repair solar charging systems.
Operate fabrication equipment such as band saws, chop saws, plasma cutter, drill press, horizontal lathe, metal shear, press brake, tubing bender and tubing notcher. Load and unload trucks and equipment with a forklift.
Road test vehicles, drive trucks or equipment as required. Diagnose and perform electrical, hydraulic and other repairs in the field. Perform smog checks, smog related failure repairs, and certify vehicles.
Perform specialty repairs on Police and Fire equipment, minor repairs to engines and vehicle alignments. Use and perform minor maintenance on hand, power and shop tools and test equipment. Perform preventive maintenance on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment. Maintain and repair small gasoline engines and equipment found on mowers and chain saws.
Read and interpret manuals, drawings, and specifications. Prepare basic records and reports. Create oral and written reports of work performed. Complete forms and accurately maintain records. Estimate necessary labor, material and equipment to complete assignments and order parts required.
Train others in work knowledge, procedures, skills, and abilities. Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of multiple processes of welding such as: TIG, MIG, stick, dual shield and OXY fuel welding and cutting on different types of material including steel, stainless steel, aluminum, copper, brass, and other alloys
Knowledge of electrical systems and computer systems including 12-24 VDC and 110-220 VAC
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of computer applications and software related to the work including but not limited to, Microsoft Office
Ability to understand and follow oral and written instructions
Ability to establish and maintain cooperative and effective relationships with those contacted during work
Ability to exercise sound judgment within general policy guidelines
Ability to train others in work procedures
Physical Demands:
Requires sufficient strength and stamina to perform sustained heavy physical labor for extended periods of time. Requires the ability to: lift and carry equipment weighing up to sixty (60) lbs., safely operate heavy and potentially hazardous tools or equipment, and work outdoors in medians and roadways in varied weather conditions with exposure to heavy traffic and other potential hazards.
SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor and receives work direction from the Equipment Mechanic Lead
Supervision exercised: May provide training to support staff
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
Must possess and maintain a personal set of tools as specified by the City
May be required to pass a pre-placement drug screen and background investigation
EQUIPMENT MECHANIC II
Diagnose, repair, clean, adjust and install fuel, ignition, electrical and cooling systems involving repair and replacement of parts such as carburetors, fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, radiators, thermostats, and water pumps. Observe safe work methods and utilize safety equipment related to work.
Diagnose, repair and overhaul a wide variety of gasoline and diesel injection systems and engines; trucks and construction equipment; advanced electrical systems; computer systems and modules using DVOM, scan tools and lab scope; power transmission systems including clutches, standard transmissions, auto transmissions, differential units; front and rear axles, gears, bearings, universal joints and hydraulic units.
Diagnose, repair, adjust and maintain vehicle air brakes, hydraulic systems and associated power take-off equipment, steering mechanisms, brakes and other controls; and inspect and replace broken or worn parts.
Install electrical and radio systems in vehicles as necessary. Modify systems as required. Maintain and repair solar charging systems.
Operate fabrication equipment such as band saws, chop saws, plasma cutter, drill press, horizontal lathe, metal shear, press brake, tubing bender and tubing notcher. Load and unload trucks and equipment with a forklift.
Road tests vehicles, drive trucks or equipment as required. Diagnose and perform electrical, hydraulic and other repairs in the field. Perform smog checks, smog related failure repairs and certify vehicles.
Perform specialty repairs on Police and Fire equipment, major repairs and overhauls to engines and vehicle alignments. Use and perform minor maintenance on hand, power and shop tools and test equipment. Perform preventive maintenance and overhaul on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment. Maintain and repair small gasoline engines and equipment found on mowers and chain saws.
Read and interpret manuals, drawings, and specifications. Prepare basic records and reports. Create oral and written reports of performed work. Complete forms and accurately maintain records. Estimate necessary labor, material, equipment needed to complete assignments and order parts required.
Design and fabricate parts using a variety of materials and multiple welding processes; and repair shop equipment and tools, playground equipment, truck beds, racks, sports equipment, tables, traffic cabinets and any other projects the City has.
Mentor and train others in work knowledge, procedures, skills, and abilities. Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of multiple processes of welding such as: TIG, MIG, stick, dual shield and OXY fuel welding and cutting on different types of material including steel, stainless steel, aluminum, copper, brass and other alloys
Knowledge of electrical systems and computer systems including 12-24 VDC and 110-220 VAC
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of computer applications and software related to the work including Microsoft Office
Ability to understand and follow oral and written instructions
Ability to establish and maintain cooperative and effective relationships with those contacted during work
Ability to exercise sound judgment within general policy guidelines
Ability to train others in work procedures
Physical Demands:
Requires sufficient strength and stamina to perform sustained heavy physical labor for extended periods of time. Requires the ability to: lift and carry equipment weighing up to sixty (60) lbs., safely operate heavy and potentially hazardous tools or equipment, and work outdoors in medians and roadways in varied weather conditions with exposure to heavy traffic and other potential hazards.
SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor and receives work direction from the Equipment Mechanic Lead
Supervision exercised: May provide work direction and training to support staff
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
Must possess and maintain a personal set of tools as specified by the City
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan . People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Treatment Plant Electrician and Instrumentation Technician in the Treatment Plant Division of the Community Services Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing:
The Civil Service Examination for this position will be a written exam conducted in-person at the City of Sparks' City Hall Building, located at 431 Prater Way, Sparks, NV on Wednesday, May 15, 2024. Please note that this is the only date currently scheduled for testing, additional dates may be considered depending on department availability and need. If you have questions about testing, please email hrstaff@cityofsparks.us. Qualified applicants will be notified of testing specifics, including time and meeting room.
For this exam, the testing agency has provided a source list for candidates to prepare. Please see below for preparation material information:
Herman, (2010). Delmar’s Standard Textbook of Electricity, 5th edition. Cengage Learning.
Herman. (2015) Delmar’s Standard Textbook of Electricity, 6th Edition. Cengage Learning.
National Fire Protection Association. (2017) NFPA 70: National Electrical Code.
National Fire Protection Association. (2018). NFPA 70E: Standard for Electrical Safety in the Workplace.
If you are unable to purchase the preparation materials, please note that Human Resources has limited access and can provide in-person access on a first come first served basis. Materials and staff time are limited. To secure a study time, please email hrstaff@cityofsparks.us as soon as possible. Usage of testing preparation materials from the City of Sparks is only allowed through Human Resources Office. Therefore, materials cannot be checked out and must be reviewed in-person. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I DESCRIPTION Under general supervision, perform skilled installation, maintenance and repair of a wide variety of electrical and electronic systems, equipment and instrumentation such as found in a major wastewater treatment plant. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Treatment Plant Electrician Instrumentation Technician series. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II DESCRIPTION Perform highly skilled installation, maintenance and repair of a wide variety of electrical and electronic systems, equipment and instrumentation found in a major wastewater treatment plant. Successful performance of the work requires not only journey-level electrician skills but a specialized knowledge of plant equipment and controls. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Treatment Plant Electrician & Instrumentation Technician
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I Education and Experience: High School Diploma or equivalent and two (2) years of electrical and electronics/instrumentation installation and maintenance work. Licenses and Certificates: Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II Education and Experience: High School Diploma or equivalent and four (4) years of electrical and electronics/instrumentation installation and maintenance work in which two (2) years of experience in plant electrical/electronic/instrumentation maintenance work at a level equivalent to the City's classification of Treatment Plant Electrician I. Licenses and Certificates: Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
Examples of Essential Duties
TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I Inspect, install, maintain, repair, test and calibrate electrical circuits, motors, pumps, generators, transformers, relays, other plant electrical equipment, facilities and varied electronic information and control instrumentation and systems. Use or develop a variety of electrical and electronic test equipment and apparatus. Install and/or work with or inspect the work of contractors installing plant equipment and systems. Modify electrical, electronic and instrumentation systems to meet operational needs. Operate and maintain a wide variety of hand and power and shop tools, test equipment and other equipment common to plant electrical, electronic and instrumentation work. Perform basic maintenance and adjustment to real time computer control systems and software; perform troubleshooting and diagnostic work on a variety of plant electrical, electronic and instrumentation equipment and systems; and perform scheduled preventive maintenance as required. Work on high voltage electrical circuits, electronic information and control systems and other specialized installations including a variety of instrumentation. Make or modify as-built drawings of electrical, electronic and instrumentation installation. Make estimates of labor, materials, equipment and supplies required to perform and complete specific assignments. Order supplies as needed. Maintain accurate records of work performed and equipment performance. Read and interpret schematics, blueprints, plans and specifications. Make accurate mathematical calculations. Prepare accurate records of work performed. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of principles, techniques, tools, equipment and materials used in the electrical, electronic and instrumentation trades
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of safety precautions for working around hazardous chemicals and equipment
Knowledge of codes, ordinances and regulations pertaining to the work
Knowledge of AC/DC theory and control circuits
Knowledge of electronic control and instrumentation systems and real time computer applications
Ability to exercise independent judgment and initiative without close supervision, within guidelines
Ability to establish and maintain effective relationships with those contacted during work
Ability to use computer applications and software related to the work including but not limited to, Microsoft Office
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Duties require sufficient vision, hearing and manual dexterity to perform assigned duties and sufficient strength and stamina to climb stairways and ladders, to walk and stand for extended periods of time and to maneuver equipment and tools. Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor
Supervision exercised: May provide training and work direction to employees on a project or day to day basis
Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II Inspect, install, maintain, repair, test and calibrate electrical circuits, motors, pumps, generators, transformers, relays, other plant electrical equipment, facilities and varied electronic information and control instrumentation and systems. Use or develop a variety of electrical and electronic test equipment and apparatus. Install and/or work with or inspect the work of contractors installing plant equipment and systems. Modify electrical, electronic and instrumentation systems to meet operational needs. Operate and maintain of a wide variety of hand and power and shop tools, test equipment and other equipment common to plant electrical, electronic, instrumentation, electrical installation, maintenance, and repair work. Perform basic maintenance and adjustment to real time computer control systems and software; troubleshoot, calibrate, diagnose, and repair a variety of plant electrical, electronic and instrumentation equipment and systems; perform scheduled preventive maintenance as required. Work on high voltage electrical circuits, electronic information and control systems and other specialized installations including a variety of instrumentation. Design complex electrical systems. Build and install electrical infrastructure. Make or modify as-built drawings of electrical, electronic and instrumentation installation. Make estimates of labor, materials, equipment and supplies required to perform and complete specific assignments. Order supplies as needed. Maintain accurate records of work performed and equipment performance. Read and interpret schematics, blueprints, plans and specifications. Make accurate mathematical calculations. Prepare accurate records of work performed. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of principles, techniques, tools, equipment and materials used in the electronic and instrumentation trades
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of safety precautions for working around hazardous chemicals and equipment
Knowledge of codes, ordinances and regulations pertaining to the work
Knowledge of AC/DC theory and control circuits
Knowledge of electronic control and instrumentation systems and real time computer applications
Knowledge of hazardous environment for electrical systems per NEC/NFPA standards
Knowledge of high voltage troubleshooting and switching
Ability to exercise independent judgment and initiative without close supervision, within guidelines
Ability to establish and maintain effective relationships with those contacted during work
Ability to use computer applications and software related to the work including but not limited to, Microsoft Office
Ability to maintain and manage own schedule effectively
Ability to arrange multiple projects effectively to be completed within expected deadlines
Ability to have direct and tough conversations with contractors regarding expectations
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Duties require sufficient vision, hearing and manual dexterity to perform assigned duties and sufficient strength and stamina to climb stairways and ladders, to walk and stand for extended periods of time and to maneuver equipment and tools. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor
Supervision exercised: May provide training and work direction to employees on a project or day to day basis
Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer: The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 12, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan . People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Treatment Plant Electrician and Instrumentation Technician in the Treatment Plant Division of the Community Services Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing:
The Civil Service Examination for this position will be a written exam conducted in-person at the City of Sparks' City Hall Building, located at 431 Prater Way, Sparks, NV on Wednesday, May 15, 2024. Please note that this is the only date currently scheduled for testing, additional dates may be considered depending on department availability and need. If you have questions about testing, please email hrstaff@cityofsparks.us. Qualified applicants will be notified of testing specifics, including time and meeting room.
For this exam, the testing agency has provided a source list for candidates to prepare. Please see below for preparation material information:
Herman, (2010). Delmar’s Standard Textbook of Electricity, 5th edition. Cengage Learning.
Herman. (2015) Delmar’s Standard Textbook of Electricity, 6th Edition. Cengage Learning.
National Fire Protection Association. (2017) NFPA 70: National Electrical Code.
National Fire Protection Association. (2018). NFPA 70E: Standard for Electrical Safety in the Workplace.
If you are unable to purchase the preparation materials, please note that Human Resources has limited access and can provide in-person access on a first come first served basis. Materials and staff time are limited. To secure a study time, please email hrstaff@cityofsparks.us as soon as possible. Usage of testing preparation materials from the City of Sparks is only allowed through Human Resources Office. Therefore, materials cannot be checked out and must be reviewed in-person. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I DESCRIPTION Under general supervision, perform skilled installation, maintenance and repair of a wide variety of electrical and electronic systems, equipment and instrumentation such as found in a major wastewater treatment plant. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Treatment Plant Electrician Instrumentation Technician series. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II DESCRIPTION Perform highly skilled installation, maintenance and repair of a wide variety of electrical and electronic systems, equipment and instrumentation found in a major wastewater treatment plant. Successful performance of the work requires not only journey-level electrician skills but a specialized knowledge of plant equipment and controls. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Treatment Plant Electrician & Instrumentation Technician
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I Education and Experience: High School Diploma or equivalent and two (2) years of electrical and electronics/instrumentation installation and maintenance work. Licenses and Certificates: Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II Education and Experience: High School Diploma or equivalent and four (4) years of electrical and electronics/instrumentation installation and maintenance work in which two (2) years of experience in plant electrical/electronic/instrumentation maintenance work at a level equivalent to the City's classification of Treatment Plant Electrician I. Licenses and Certificates: Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
Examples of Essential Duties
TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I Inspect, install, maintain, repair, test and calibrate electrical circuits, motors, pumps, generators, transformers, relays, other plant electrical equipment, facilities and varied electronic information and control instrumentation and systems. Use or develop a variety of electrical and electronic test equipment and apparatus. Install and/or work with or inspect the work of contractors installing plant equipment and systems. Modify electrical, electronic and instrumentation systems to meet operational needs. Operate and maintain a wide variety of hand and power and shop tools, test equipment and other equipment common to plant electrical, electronic and instrumentation work. Perform basic maintenance and adjustment to real time computer control systems and software; perform troubleshooting and diagnostic work on a variety of plant electrical, electronic and instrumentation equipment and systems; and perform scheduled preventive maintenance as required. Work on high voltage electrical circuits, electronic information and control systems and other specialized installations including a variety of instrumentation. Make or modify as-built drawings of electrical, electronic and instrumentation installation. Make estimates of labor, materials, equipment and supplies required to perform and complete specific assignments. Order supplies as needed. Maintain accurate records of work performed and equipment performance. Read and interpret schematics, blueprints, plans and specifications. Make accurate mathematical calculations. Prepare accurate records of work performed. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of principles, techniques, tools, equipment and materials used in the electrical, electronic and instrumentation trades
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of safety precautions for working around hazardous chemicals and equipment
Knowledge of codes, ordinances and regulations pertaining to the work
Knowledge of AC/DC theory and control circuits
Knowledge of electronic control and instrumentation systems and real time computer applications
Ability to exercise independent judgment and initiative without close supervision, within guidelines
Ability to establish and maintain effective relationships with those contacted during work
Ability to use computer applications and software related to the work including but not limited to, Microsoft Office
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Duties require sufficient vision, hearing and manual dexterity to perform assigned duties and sufficient strength and stamina to climb stairways and ladders, to walk and stand for extended periods of time and to maneuver equipment and tools. Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor
Supervision exercised: May provide training and work direction to employees on a project or day to day basis
Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II Inspect, install, maintain, repair, test and calibrate electrical circuits, motors, pumps, generators, transformers, relays, other plant electrical equipment, facilities and varied electronic information and control instrumentation and systems. Use or develop a variety of electrical and electronic test equipment and apparatus. Install and/or work with or inspect the work of contractors installing plant equipment and systems. Modify electrical, electronic and instrumentation systems to meet operational needs. Operate and maintain of a wide variety of hand and power and shop tools, test equipment and other equipment common to plant electrical, electronic, instrumentation, electrical installation, maintenance, and repair work. Perform basic maintenance and adjustment to real time computer control systems and software; troubleshoot, calibrate, diagnose, and repair a variety of plant electrical, electronic and instrumentation equipment and systems; perform scheduled preventive maintenance as required. Work on high voltage electrical circuits, electronic information and control systems and other specialized installations including a variety of instrumentation. Design complex electrical systems. Build and install electrical infrastructure. Make or modify as-built drawings of electrical, electronic and instrumentation installation. Make estimates of labor, materials, equipment and supplies required to perform and complete specific assignments. Order supplies as needed. Maintain accurate records of work performed and equipment performance. Read and interpret schematics, blueprints, plans and specifications. Make accurate mathematical calculations. Prepare accurate records of work performed. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of principles, techniques, tools, equipment and materials used in the electronic and instrumentation trades
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of safety precautions for working around hazardous chemicals and equipment
Knowledge of codes, ordinances and regulations pertaining to the work
Knowledge of AC/DC theory and control circuits
Knowledge of electronic control and instrumentation systems and real time computer applications
Knowledge of hazardous environment for electrical systems per NEC/NFPA standards
Knowledge of high voltage troubleshooting and switching
Ability to exercise independent judgment and initiative without close supervision, within guidelines
Ability to establish and maintain effective relationships with those contacted during work
Ability to use computer applications and software related to the work including but not limited to, Microsoft Office
Ability to maintain and manage own schedule effectively
Ability to arrange multiple projects effectively to be completed within expected deadlines
Ability to have direct and tough conversations with contractors regarding expectations
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Duties require sufficient vision, hearing and manual dexterity to perform assigned duties and sufficient strength and stamina to climb stairways and ladders, to walk and stand for extended periods of time and to maneuver equipment and tools. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor
Supervision exercised: May provide training and work direction to employees on a project or day to day basis
Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer: The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Multnomah County Dept. of Community Justice
1401 NE 68th Ave, Portland OR 97213
Do you have a passion to help youth involved in the juvenile justice system?
Do you want to make a difference in their lives and the lives of their families?
Do you believe that all youth are capable of turning their lives around?
Are you passionate about helping others?
Do you thrive when working on a team?
If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist (JCSS) or Trainee!
The Department of Community Justice Juvenile Detention and Residential Services Team is seeking committed, enthusiastic and compassionate JCSS and JCSS Trainees to strengthen our detention facility. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Detention Center.
We’re excited to announce that this recruitment for JCSS also includes an inaugural recruitment for the new Juvenile Custody Services Trainee position! The JCSS Trainee program is brand new and we’re looking forward to expanding services to the youth in our care with this position. The JCSS Trainees will assist with providing guidance, security, training, and general care to vulnerable youth populations with mental health and/or developmental issues within a detention setting or a Behavior Rehabilitation Services (BRS) program. As a trainee, you will gain on-the-job training & skills to become a regular status Juvenile Custody Services Specialist within 24 months. The starting hourly pay rate is $27.23.
As a JCSS with Multnomah County's Department of Community Justice, you'll help foster prosocial behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
As a regular JCSS, you will be responsible for:
Supervising and documenting youth activities and behavior
Admitting youth into the facility and with preliminary hearings.
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
As a JCSS Trainee, you will be responsible for:
Assisting with supervision and documentation of youth activities and behavior.
Assisting in admitting youth into the facility and with preliminary hearings.
Assisting with providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups.
Assisting with maintaining safety, security and order in the living units.
Assisting with maintaining routine records and preparing oral and written reports using automated systems.
JCSS & JCSS Trainees work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention.
All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. JCSS work on a continuous duty shift, meaning that you may not be relieved of duty during your work day. This position is also designated as Operationally Essential .
This recruitment will be used to fill any current and future positions, including Limited Duration, temporary and On-Call, while the eligible for hire list is active.
Workforce Equity:
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY - *please note different criteria for JCSS and JCSS Trainee
Juvenile Custody Services Specialist position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Juvenile Custody Services Specialist Trainee position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Total of 2 years experience and/or education. Any combination may be counted toward the 2 years. This may include:
College level education with major coursework in child psychology, sociology, or a related field counts toward the minimum requirement
Experience working with at-risk youth (12-18) in one of the following environments counts toward the minimum requirement:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Employees in either position that are placed with the Assessment and Evaluation (A&E) unit must also meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills for both positions*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet:
*Please be sure to provide all of the required materials below in your application submission.
Application: A completed online application.
Resume: An uploaded resume covering relevant experience and education. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision.
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Phone screen, oral exam or written exam may be used to determine the most qualified candidates
Consideration of top candidates/interviews
Background, references, education checks and fingerprinting
Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Union represented, Essential Personnel
FLSA: Non-Exempt
Pay: Pay is not negotiable.
Schedule: 24/7 operation: variable schedules including weekends, swing, graveyard or relief schedules, or a mixture of these.
Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Tri-met bus pass
Access to wellness resources
Access to Employee Resource Groups
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Mar 01, 2024
Full time
Do you have a passion to help youth involved in the juvenile justice system?
Do you want to make a difference in their lives and the lives of their families?
Do you believe that all youth are capable of turning their lives around?
Are you passionate about helping others?
Do you thrive when working on a team?
If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist (JCSS) or Trainee!
The Department of Community Justice Juvenile Detention and Residential Services Team is seeking committed, enthusiastic and compassionate JCSS and JCSS Trainees to strengthen our detention facility. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Detention Center.
We’re excited to announce that this recruitment for JCSS also includes an inaugural recruitment for the new Juvenile Custody Services Trainee position! The JCSS Trainee program is brand new and we’re looking forward to expanding services to the youth in our care with this position. The JCSS Trainees will assist with providing guidance, security, training, and general care to vulnerable youth populations with mental health and/or developmental issues within a detention setting or a Behavior Rehabilitation Services (BRS) program. As a trainee, you will gain on-the-job training & skills to become a regular status Juvenile Custody Services Specialist within 24 months. The starting hourly pay rate is $27.23.
As a JCSS with Multnomah County's Department of Community Justice, you'll help foster prosocial behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
As a regular JCSS, you will be responsible for:
Supervising and documenting youth activities and behavior
Admitting youth into the facility and with preliminary hearings.
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
As a JCSS Trainee, you will be responsible for:
Assisting with supervision and documentation of youth activities and behavior.
Assisting in admitting youth into the facility and with preliminary hearings.
Assisting with providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups.
Assisting with maintaining safety, security and order in the living units.
Assisting with maintaining routine records and preparing oral and written reports using automated systems.
JCSS & JCSS Trainees work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention.
All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. JCSS work on a continuous duty shift, meaning that you may not be relieved of duty during your work day. This position is also designated as Operationally Essential .
This recruitment will be used to fill any current and future positions, including Limited Duration, temporary and On-Call, while the eligible for hire list is active.
Workforce Equity:
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY - *please note different criteria for JCSS and JCSS Trainee
Juvenile Custody Services Specialist position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Juvenile Custody Services Specialist Trainee position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Total of 2 years experience and/or education. Any combination may be counted toward the 2 years. This may include:
College level education with major coursework in child psychology, sociology, or a related field counts toward the minimum requirement
Experience working with at-risk youth (12-18) in one of the following environments counts toward the minimum requirement:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Employees in either position that are placed with the Assessment and Evaluation (A&E) unit must also meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills for both positions*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet:
*Please be sure to provide all of the required materials below in your application submission.
Application: A completed online application.
Resume: An uploaded resume covering relevant experience and education. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision.
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Phone screen, oral exam or written exam may be used to determine the most qualified candidates
Consideration of top candidates/interviews
Background, references, education checks and fingerprinting
Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Union represented, Essential Personnel
FLSA: Non-Exempt
Pay: Pay is not negotiable.
Schedule: 24/7 operation: variable schedules including weekends, swing, graveyard or relief schedules, or a mixture of these.
Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Tri-met bus pass
Access to wellness resources
Access to Employee Resource Groups
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Multnomah County Dept. of Community Justice
Portland, Oregon
Are you a team player who wants to be the heart of an organization that positively contributes to the community and is recognized as a national leader in both adult and juvenile community justice?
Do you excel at customer service and enjoy providing clerical and administrative support?
Are you a dependable administrative professional skilled in effective multitasking?
Are you looking for meaningful work that has personal and professional purpose?
If you said “yes’ to these questions, we’d like you to join our team as an Office Assistant 2 with the Department of Community Justice Adult Services Division!
As an Office Assistant 2, the customer service and administrative support you provide will be critical to the success of encouraging positive behaviors to reduce the recurrence of crime. You are the first point of contact for clients and guests. You may have contact with individuals with mental health crises, who are on parole, probation, or post-prison supervision, crime victims, law enforcement agencies, and the general public.
We expect to fill multiple roles in various locations throughout the Portland metropolitan area. You may be required to travel to other DCJ’s offices for coverage with short notice. Here's where our current vacancies are located:
Mead Building @ 421 SW 5th Ave, Portland, OR 97204
DCJ East Campus @ 1245 SE 122nd Ave, Portland, OR 97233
Justice Center @ 1120 SW 3rd Ave, Portland, OR 97204
The Department of Community Justice is looking for Administrative Professionals who can demonstrate expertise in the following areas:
Reception
Excellent Communication Skills
Customer-focused
Teamwork
Prioritization and Multitasking
Data Entry
Data Searches
Active and Engaged Listening
Reliability and flexibility
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Equivalent to the completion of the twelfth grade; AND
Two years of general office support or customer service experience dealing directly with the public;
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
2 or more years of administrative, clerical, or customer service experience in a criminal justice agency;
Experience giving instructions, answering questions, and talking with clients and the general public under difficult and stressful conditions;
Flexibility and the ability to work cooperatively with diverse work groups;
Experience navigating multiple systems, including Microsoft Office (i.e., Outlook, Word, and Excel) and/or Google Workspace (i.e., Docs, Sheets, and Forms);
2 or more years experience performing data entry (Law Enforcement Databases preferred) and preparing written materials in a timely manner and free of errors;
Ability to interpret, communicate, and apply policies and procedures.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position . Be sure to describe any transferable skills on your application and clearly explain how they apply to this position .
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attached Resume (optional): Please be sure your resume includes the following for each experience (paid or unpaid): name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.
Cover Letter (optional): Please explain why you are applying for this position and describe your experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Location: This position is designated as onsite and not eligible for telework. We have openings at the following locations:
Mead Building @ 421 SW 5th Ave, Portland, OR 97204
DCJ East Campus @ 1245 SE 122nd Ave, Portland, OR 97233
Justice Center @ 1120 SW 3rd Ave, Portland, OR 97204
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Mar 01, 2024
Full time
Are you a team player who wants to be the heart of an organization that positively contributes to the community and is recognized as a national leader in both adult and juvenile community justice?
Do you excel at customer service and enjoy providing clerical and administrative support?
Are you a dependable administrative professional skilled in effective multitasking?
Are you looking for meaningful work that has personal and professional purpose?
If you said “yes’ to these questions, we’d like you to join our team as an Office Assistant 2 with the Department of Community Justice Adult Services Division!
As an Office Assistant 2, the customer service and administrative support you provide will be critical to the success of encouraging positive behaviors to reduce the recurrence of crime. You are the first point of contact for clients and guests. You may have contact with individuals with mental health crises, who are on parole, probation, or post-prison supervision, crime victims, law enforcement agencies, and the general public.
We expect to fill multiple roles in various locations throughout the Portland metropolitan area. You may be required to travel to other DCJ’s offices for coverage with short notice. Here's where our current vacancies are located:
Mead Building @ 421 SW 5th Ave, Portland, OR 97204
DCJ East Campus @ 1245 SE 122nd Ave, Portland, OR 97233
Justice Center @ 1120 SW 3rd Ave, Portland, OR 97204
The Department of Community Justice is looking for Administrative Professionals who can demonstrate expertise in the following areas:
Reception
Excellent Communication Skills
Customer-focused
Teamwork
Prioritization and Multitasking
Data Entry
Data Searches
Active and Engaged Listening
Reliability and flexibility
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Equivalent to the completion of the twelfth grade; AND
Two years of general office support or customer service experience dealing directly with the public;
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
2 or more years of administrative, clerical, or customer service experience in a criminal justice agency;
Experience giving instructions, answering questions, and talking with clients and the general public under difficult and stressful conditions;
Flexibility and the ability to work cooperatively with diverse work groups;
Experience navigating multiple systems, including Microsoft Office (i.e., Outlook, Word, and Excel) and/or Google Workspace (i.e., Docs, Sheets, and Forms);
2 or more years experience performing data entry (Law Enforcement Databases preferred) and preparing written materials in a timely manner and free of errors;
Ability to interpret, communicate, and apply policies and procedures.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position . Be sure to describe any transferable skills on your application and clearly explain how they apply to this position .
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attached Resume (optional): Please be sure your resume includes the following for each experience (paid or unpaid): name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.
Cover Letter (optional): Please explain why you are applying for this position and describe your experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Location: This position is designated as onsite and not eligible for telework. We have openings at the following locations:
Mead Building @ 421 SW 5th Ave, Portland, OR 97204
DCJ East Campus @ 1245 SE 122nd Ave, Portland, OR 97233
Justice Center @ 1120 SW 3rd Ave, Portland, OR 97204
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
King County Department of Local Services, Permitting Division
Summary
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Engineer II . The person in this position works under the supervision of a Product Line Manager to produce or help produce timely, accurate, quality reviews and approvals of building and land use development projects, including County-initiated comprehensive reviews of mining operations. Working in a collaborative manner, Engineers work with a higher degree of independence. They apply their engineering and project management experience to review a variety of permit types ranging from small site projects to complex commercial projects. This position may include review of ancillary permits such as conditional use permits, variances, adjustments, right-of-way use permits, boundary line adjustments, Plats, legal lot reviews and grading permits. This position is responsible for carefully reviewing permit application plans and technical documents, working cooperatively with others in the department and other agencies, and writing technical permit, approval documents that are concise and accurate. An essential part of the job is to work in a positively solution-oriented manner with customers, their design/engineering professionals, other members of the public, and co-workers. Some presentations to the public, and other agencies may be required on a periodic basis. About the Department of Local Services: King County is the local service provider for the roughly one quarter-million people who live in the unincorporated areas of the county; collectively, these communities would be the second largest city in the state. The Department of Local Services includes a Director's Office, and the Road Services and Permitting Divisions. Together, this department provides a single executive point of accountability for delivering local services to all unincorporated areas. To learn more about the Permitting Division please visit our website at King County Permits . Our commitment to Equity, Racial and Social Justice: The Department of Local Services is deeply dedicated to fostering equity, racial and social justice in every aspect of our work. Our commitment to “ True North ” values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.
Job Duties
Applying equity, racial and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As an Engineer II , you will:
Act as review engineer for assigned projects, to ensure compliance with applicable engineering standards. These may include surface water design, roadway design, flood plain analysis, survey review of boundary line adjustments or final plats and related site development standards; conduct related research and prepare staff reports/decisions.
Communicate on the job in ways that reflect well upon King County, the department, and the incumbent while exhibiting and supporting a culture of superior customer service; to the extent possible, help customers find the correct pathway to achieve their goals.
Scrupulously honor commitments made to customers and others.
Work cooperatively with others in the department and other agencies to resolve permit- and process-related issues, including those related to compliance with King County Road Standards, survey review of final plats or boundary line adjustments and the King County Surface Water Design Manual.
Review / approve storm water and transportation engineering designs for assigned work projects.
Review and as needed, author concise and accurate permit language, technical documents and staff reports that are consistent with applicable codes, laws and policies as assigned by the Product Line Manager.
Research and evaluate environmental data and/or environmental remediation reports prepared by external sources to determine compliance with County requirements; approve plans and specifications for construction.
Inspect the construction, maintenance, and compliance of specific projects.
Participate in the review and evaluation of complicated plans and specifications, survey documents pertaining to Plat reviews and boundary line adjustments.
Be responsible for the technical quality assurance of policies, procedures and standards for assigned technical discipline.
Make presentations to community groups and the public on projects.
Plan, develop and implement survey methodology for plats, short plats, and boundary line adjustments.
Other duties as assigned.
Experience, Qualifications, Knowledge, Skills
Minimum Qualifications:
A Bachelor of Science degree in civil engineering; or any equivalent combination of education and experience demonstrating knowledge of engineering principles and site design such as surface water hydrology, soils, traffic, survey, and road geometrics.
Applied knowledge of a surface water design manual used by a government.
Applied knowledge of road standards used by a government.
Applied knowledge of survey standards for plats, short plats, and boundary line adjustments
Demonstrated skill in researching survey documents and making recommendations, conclusions, and decisions on these documents.
Experience in using common desktop workflow tools, including but not limited to the Microsoft Office Suite: Excel, PowerPoint, and Word.
Proficiency in analytical thinking, problem solving, resolving conflicts and bringing others to consensus.
Demonstrated competence in applying project management principles and practices.
Excellent verbal and written communication skills, including presentations to Hearing Examiners, legislative bodies, and the public.
Skill in providing excellent customer service.
Skill in handling multiple competing priorities and producing quality detailed working within tight timeframes.
Skill in working effectively and cooperatively with a variety of individuals from diverse backgrounds.
Knowledge of survey techniques.
Desired Qualifications:
Experience in local government permit processing and regulations, or experience in roadway and storm water design and construction.
Knowledge of geotechnical engineering principles.
Knowledge of electronic review of construction documents.
Ability to use permit processing software.
Requirements:
An offer of employment will be contingent on the success of a pre-employment physical examination.
Physically able to traverse by foot through densely wooded terrain and steep inclines in all weather conditions.
Must be able to lift 20lbs.
Must have a valid Washington State driver's license and the ability to safely operate a motor vehicle throughout the county.
Feb 16, 2024
Full time
Summary
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Engineer II . The person in this position works under the supervision of a Product Line Manager to produce or help produce timely, accurate, quality reviews and approvals of building and land use development projects, including County-initiated comprehensive reviews of mining operations. Working in a collaborative manner, Engineers work with a higher degree of independence. They apply their engineering and project management experience to review a variety of permit types ranging from small site projects to complex commercial projects. This position may include review of ancillary permits such as conditional use permits, variances, adjustments, right-of-way use permits, boundary line adjustments, Plats, legal lot reviews and grading permits. This position is responsible for carefully reviewing permit application plans and technical documents, working cooperatively with others in the department and other agencies, and writing technical permit, approval documents that are concise and accurate. An essential part of the job is to work in a positively solution-oriented manner with customers, their design/engineering professionals, other members of the public, and co-workers. Some presentations to the public, and other agencies may be required on a periodic basis. About the Department of Local Services: King County is the local service provider for the roughly one quarter-million people who live in the unincorporated areas of the county; collectively, these communities would be the second largest city in the state. The Department of Local Services includes a Director's Office, and the Road Services and Permitting Divisions. Together, this department provides a single executive point of accountability for delivering local services to all unincorporated areas. To learn more about the Permitting Division please visit our website at King County Permits . Our commitment to Equity, Racial and Social Justice: The Department of Local Services is deeply dedicated to fostering equity, racial and social justice in every aspect of our work. Our commitment to “ True North ” values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.
Job Duties
Applying equity, racial and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As an Engineer II , you will:
Act as review engineer for assigned projects, to ensure compliance with applicable engineering standards. These may include surface water design, roadway design, flood plain analysis, survey review of boundary line adjustments or final plats and related site development standards; conduct related research and prepare staff reports/decisions.
Communicate on the job in ways that reflect well upon King County, the department, and the incumbent while exhibiting and supporting a culture of superior customer service; to the extent possible, help customers find the correct pathway to achieve their goals.
Scrupulously honor commitments made to customers and others.
Work cooperatively with others in the department and other agencies to resolve permit- and process-related issues, including those related to compliance with King County Road Standards, survey review of final plats or boundary line adjustments and the King County Surface Water Design Manual.
Review / approve storm water and transportation engineering designs for assigned work projects.
Review and as needed, author concise and accurate permit language, technical documents and staff reports that are consistent with applicable codes, laws and policies as assigned by the Product Line Manager.
Research and evaluate environmental data and/or environmental remediation reports prepared by external sources to determine compliance with County requirements; approve plans and specifications for construction.
Inspect the construction, maintenance, and compliance of specific projects.
Participate in the review and evaluation of complicated plans and specifications, survey documents pertaining to Plat reviews and boundary line adjustments.
Be responsible for the technical quality assurance of policies, procedures and standards for assigned technical discipline.
Make presentations to community groups and the public on projects.
Plan, develop and implement survey methodology for plats, short plats, and boundary line adjustments.
Other duties as assigned.
Experience, Qualifications, Knowledge, Skills
Minimum Qualifications:
A Bachelor of Science degree in civil engineering; or any equivalent combination of education and experience demonstrating knowledge of engineering principles and site design such as surface water hydrology, soils, traffic, survey, and road geometrics.
Applied knowledge of a surface water design manual used by a government.
Applied knowledge of road standards used by a government.
Applied knowledge of survey standards for plats, short plats, and boundary line adjustments
Demonstrated skill in researching survey documents and making recommendations, conclusions, and decisions on these documents.
Experience in using common desktop workflow tools, including but not limited to the Microsoft Office Suite: Excel, PowerPoint, and Word.
Proficiency in analytical thinking, problem solving, resolving conflicts and bringing others to consensus.
Demonstrated competence in applying project management principles and practices.
Excellent verbal and written communication skills, including presentations to Hearing Examiners, legislative bodies, and the public.
Skill in providing excellent customer service.
Skill in handling multiple competing priorities and producing quality detailed working within tight timeframes.
Skill in working effectively and cooperatively with a variety of individuals from diverse backgrounds.
Knowledge of survey techniques.
Desired Qualifications:
Experience in local government permit processing and regulations, or experience in roadway and storm water design and construction.
Knowledge of geotechnical engineering principles.
Knowledge of electronic review of construction documents.
Ability to use permit processing software.
Requirements:
An offer of employment will be contingent on the success of a pre-employment physical examination.
Physically able to traverse by foot through densely wooded terrain and steep inclines in all weather conditions.
Must be able to lift 20lbs.
Must have a valid Washington State driver's license and the ability to safely operate a motor vehicle throughout the county.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Salary: $60,000 Position Note: This position will require you to travel to and service Lucas, Henry & Fulton County Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred Event Planning Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Salary: $60,000 Position Note: This position will require you to travel to and service Lucas, Henry & Fulton County Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred Event Planning Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $46,000.00 - $50,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $46,000.00 - $50,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve . Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference . The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine ! If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you ! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. OUR IDEAL CANDIDATE WILL: Support the attraction, retention and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success and achieve established monthly, quarterly and annual blood collection goals. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD: Identify , develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required . Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communication skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Previous experience in sales, marketing or communications. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $48,000.00 - $53,000.00 annually, plus incentive Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve . Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference . The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine ! If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you ! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. OUR IDEAL CANDIDATE WILL: Support the attraction, retention and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success and achieve established monthly, quarterly and annual blood collection goals. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD: Identify , develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required . Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communication skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Previous experience in sales, marketing or communications. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $48,000.00 - $53,000.00 annually, plus incentive Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! THE PERSON IN THIS POSITION WILL COVER THE PRINCE GEORGE & SURROUNDING COUNTIES IN MARYLAND WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications, or related field required. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred Salary Range: $55,000 -$62,000 BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! THE PERSON IN THIS POSITION WILL COVER THE PRINCE GEORGE & SURROUNDING COUNTIES IN MARYLAND WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications, or related field required. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred Salary Range: $55,000 -$62,000 BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience required or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience required or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $63,000.00 - $70,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $63,000.00 - $70,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School Diploma/Bachelor's degree in marketing, sales, communications, or related field; or an equivalent combination of related education and experience required. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Familiar or live on the E ast side of route 91 Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School Diploma/Bachelor's degree in marketing, sales, communications, or related field; or an equivalent combination of related education and experience required. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Familiar or live on the E ast side of route 91 Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights