Juvenile Services Senior Manager, Restorative Initiatives, Courtyard Cafe, and Residential Services

THIS WORK MATTERS - Are you a juvenile justice leader motivated to remove systemic barriers?  Are you a Restorative Justice Champion?  Do you have a knack for leading leaders? Are you a collaborative problem solver who will go the extra mile for youth and families? Do you have strong communication skills and enjoy networking with community partners to solve big challenges?  This career opportunity may be just what you’re looking for… keep reading!

The Multnomah County Department of Community Justice Juvenile Services Division strives to be a National Model for Juvenile Justice where integrity, commitment, leadership, diversity, inclusion, and compassion are the foundation.  The purpose of this integral position is to provide administration, oversight, planning and evaluation of restorative initiatives, courtyard cafe, and residential programming, assisting in the operations of the Juvenile Services Division.

This advanced level, professional position reports to the Juvenile Services Division (JSD) Director and provides oversight, supervision, and leadership to the Restorative Practice Team, Courtyard Cafe, and Assessment and Evaluation Program.

The Department of Community Justice is looking for a Senior Leader who can demonstrate expertise in the following areas:

• Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
• Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
• Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
• Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the  vision,  mission,  and  goals  of  the organization.
• Team Building: You will develop, inspire, and foster employees to work collaboratively.
• Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
• Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
• Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
• Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
• Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.

The essential functions of this position include:

Oversight, supervision, and leadership to the Restorative Practice Team and Assessment and Evaluation Program

• Direct the managers who lead the day-to-day operations of the Assessment and Evaluation (A&E), Courtyard Cafe, and Restorative Services programs.
  • For the A&E Program, this includes ensuring adherence to Behavioral Rehabilitation Services (BRS) standards as set forth by Oregon Health Authority (OHA) and reviewed by regular audits.
• Supervision of staff that includes: 
  • Supervision of two A&E Managers and the A&E Program
  • Supervision of the Courtyard Cafe Manager and Nutrition Services Program
  • Supervision of the Restorative Practices Program 
  • Manage 20% of JSD’s FTEs. 
• Establishes expectations and provides employee performance feedback.
• Create a positive work environment and employ a strength-based approach to supervising staff.
• Respond to and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions as necessary.
• Develop and coordinate professional staff development.

Development and management of the budget, contract monitoring, purchasing and accounting functions

• Develop justifications and make budgetary recommendations to the DCJ Executive Team for the $6.1 million (approx.) of the JSD budget that they will be responsible for. 
• Develop, administer, assist, and monitor program budgets.
• Assist the Juvenile Services Division Director in preparation, management and oversight of contracts and service delivery. 
• Forecasts and projects expenditure/revenue impacts and reallocates resources as necessary.
• Plan, organize, direct, manage, coordinate and evaluate A&E and restorative programs in JSD.
• Assist in the coordination and development of the Juvenile Crime Prevention Plan.

• Approve expenditures with strict adherence to County Finance Administrative Procedures.
• Analyze and review federal, state, and local laws, regulations, policies, and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.
• Recommend and establish administrative controls and improvements.
• Identify, obtain, and manage funding from grants, contracts and other funding streams

Clinical Direction and Oversight for Assessment & Evaluation Behavioral Residential Program

• Provide oversight of clinical operations of the program.
• Implementation of therapeutic interventions and evidence-based practices. 
• Collaboration with internal and external stakeholders to include other county agencies, clients/families, and community providers to ensure accessibility of services to clients and appropriateness of referral and placements.
• Monitoring and evaluating the effectiveness of programming.
• Ensure that treatment programs effectively integrate community supervision, safety, and clinical protocols and mandates. 
• Initiate continuous program improvement efforts.

Program development, planning, coordination, and implementation

• Lead in the development and implementation of policies, procedures, and practices for improved outcomes. 
• Monitors employee compliance with policy and procedure and keeps JSD Director advised of staff issues.
• Set goals and objectives for the unit in alignment with the Department’s overall mission and vision.
• Continuously review and evaluate the quality of services provided by individual work teams.
• Provide leadership, strategy, and advice, driving the programmatic work of the Restorative Practices team. 
  • The Restorative Practices team includes the Hands of Wonder garden, Detention restorative practice coordinator, and Court and Community Services restorative practice coordinator. 
  • The programmatic work includes developing and implementing restorative practice training programs, designing and facilitating, restorative circles or meetings, creating policies and procedures for restorative approaches, evaluating the effectiveness of restorative interventions, and collaborating with other internal and external stakeholders to promote restorative practices.
• Provide leadership for interagency collaborations that will improve policies and procedures to better youth and families impacted by the Juvenile Justice system.
• Research evidence based practices related to subject matter expertise, including topics on trauma, cultural responsivity, and reducing overrepresentation of marginalized populations in the Juvenile Justice system.

WORKFORCE EQUITY

At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.

DEPARTMENT OF COMMUNITY JUSTICE

Vision ~ Community Safety through Positive Change 

The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.

The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.

More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj.

The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download.

Serving the Public, Even During Disasters 

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*: 

• 6 years of experience that demonstrates the ability to perform the essential functions of this position as listed above;
• Bachelor’s degree, or equivalent experience, in Criminal Justice, Child Psychology, Social Work, Counseling, or a related field;
• Must be able to pass a thorough background investigation, including being fingerprinted.

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Licensed in a behavioral health field or qualify as a QMHP per OAR 309-019-0125, with the ability to clinically supervise staff with the same credentials. 
• Juvenile justice experience
• Restorative Practice experience
• Management/Senior Leadership Experience
• Behavioral Residential Services experience

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

ADDITIONAL INFORMATION

Type of Position: This is a salaried position.

Type: Non-Represented

FLSA: Exempt

Schedule: Monday – Friday, 40 hours per week

Location: Juvenile Justice Complex @ 1401 NE 68th Ave, Portland, OR 97202

Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:

• Health insurance (medical, dental, vision).
• Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
• Generous paid leave (vacation, sick, parental, bereavement, military etc.)
• Life insurance, short-term and long-term disability insurance
• Optional deferred compensation and flexible spending accounts
• Access to a free annual Trimet bus pass
• Access to wellness resources

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

https://multco.wd1.myworkdayjobs.com/en-US/Multco_Jobs/job/Juvenile-Services-Senior-Manager--Restorative-Initiatives-and-Residential-Services_R-14365