Associate Director of Business & Community Outreach

Job Summary

Are you passionate about fostering economic growth and empowering communities through education and training? Do you thrive in a role where you can build meaningful relationships and drive impactful initiatives? If so, we invite you to consider the role of Associate Director of Business and Community Outreach at Hawkeye Community College.

In our Business and Community Education department, we are committed to creating a vibrant ecosystem of learning and development that benefits businesses, individuals, and the wider community. As the Associate Director of Business & Community Outreach you will be overseeing customized training programs, identifying grant funding opportunities, and contributing to statewide economic development planning and initiatives. This is achieved by not only leveraging your skills but also partnering with new and existing business customers through day-to day operations and community involvement.

Join us, and be part of a dynamic team that values innovation, collaboration, and the transformative power of education. Your work will not only impact the success of businesses and individuals but also contribute to the broader economic and social prosperity of our community.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. 

Essential Job Functions  

Important responsibilities and duties may include, but are not limited to, the following:

• Maintains and establishes new professional relationships with businesses and community organizations.
• Direct and coordinate activities including sales of customized training.
• Reviews and approves Iowa Jobs 260 program paperwork for Department of Education and/or Iowa Workforce Development on behalf of businesses and college, including applications, modifications, performance reports, etc.
• Ensures accurate recordkeeping of grant training records is maintained for Workforce Training and Economic Development (WTED) 260C, 260E, and 260G (ACE) program training activities, in accordance with state guidelines.
• Initiates grant projects, oversees and maintains records, tracks and monitors budgets and prepares reporting for contract compliance for: Workforce Training and Economic Development (WTED) 260C, 260E, and 260G (ACE) program training activities.
• Uses client management software (CMS) to record sales leads, communication and analyze data.
• Works cooperatively with Marketing to ensure printed and web media is current, accurate and reflects informative information regarding funding resources.
• Actively involved with local organizations and presents as requested.
• Provides support and direction for Corporate Business Solutions department staff and provides timely evaluations, makes recommendations for corrective action, retention, and promotion, as needed.
• Maintains student records for continuing education and state-funded projects and ensures accurate recordkeeping and retrieval.
• Prioritizes and completes work accurately and in the required time frame.
• Maintains verbal and written confidentiality in all areas of responsibility.
• Maintains professional attitude and demeanor when dealing with students, businesses, and staff.
• Assists and directs client questions to appropriate areas.
• Participates in campus committees as assigned.
• Performs other duties as assigned.
• Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.

Minimum Qualifications

• Bachelor's Degree in Social Services, Human Resource, Human Services, Public Administration, or related field.
• Two (2) years of experience in workforce development or related field OR a combination of education and related experience totaling six (6) years.
• Must possess supervisory skills.
• Demonstrated ability to manage a wide variety of government programs and contracts.
• Knowledge of budget management and fiscal monitoring.
• Knowledge of general human resources, employment, or related laws, regulations, and policies.
• Knowledge of federal, state, and local programs available to assist people with low or no income, unemployment history, and multi-generational poverty.
• Demonstrated ability to travel to and from appointments.
• Demonstrated knowledge of office terminology as well as follows complex oral and written directions.
• Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
• Ability to demonstrate strong interpersonal communication.
• Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
• Demonstrated ability to execute organization and department policies and procedures.
• Demonstrated ability to handle confidential/sensitive information with discretion.

Preferred Qualifications

• Master’s degree in a related field.

Working Conditions

Anticipated schedule is Monday – Friday with potential evening and/or weekend hours.

Work is performed either in an office/classroom setting, at businesses in the community and using technology.   Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.   Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers. 

Employment Status

Full-time salary/exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

Application Procedure

• Complete an online application at hawkeyecollege.edu/employment
  • Submit/upload a cover letter addressing the following:
    • What has been your experience in sales and business development?
    • Share an example of how you have built strategic partnerships and/or fostered client relationships.
    • Describe your managerial experiences and leadership style. Additionally, share how you have led teams and managed projects.
    • Share your experiences in collaborating with community organizations and how that has impacted your professional development?
  • Submit/upload a resume.
  • Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
• All required documents must be submitted in order for your application to move forward.
• Priority screening is set to begin on Tuesday, June 27, 2023. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college. 

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov. 

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

Application Procedure

• Complete an online application at hawkeyecollege.edu/employment
  • Submit/upload a cover letter addressing the following:
    • What has been your experience in sales and business development?
    • Share an example of how you have built strategic partnerships and/or fostered client relationships.
    • Describe your managerial experiences and leadership style. Additionally, share how you have led teams and managed projects.
    • Share your experiences in collaborating with community organizations and how that has impacted your professional development?
  • Submit/upload a resume.
  • Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
• All required documents must be submitted in order for your application to move forward.
• Priority screening is set to begin on Tuesday, June 27, 2023. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.