Medical Assistant Team Lead

Cummins Behavioral Health Systems, Inc. is seeking a full-time Medical Assistant Team Lead to serve families at our outpatient clinic in Avon, Indiana.

Job Summary:

Under the supervision of the Medical Services Practice Manager and the Medical Director, the Medical Assistant Team Lead is responsible for aiding Medical Assistants to manage day-to-day clinical operations in an efficient and effective manner. 

Essential Functions – Medical Assistant Level I and II 

1. Obtain and document in the electronic health record an individual's medical histories, laboratory and test results, vital signs, side effects, clinical assessments, and other concerns or questions regarding their psychiatric treatment.
2. Prepare and assist individuals with the completion of pre-appointment assessments.
3. Reconcile medication lists and pharmacies used by a given individual.
4. Assist individuals in obtaining financial assistance to obtain medication or meet copays by applying for and obtaining medications from pharmaceutical patient assistance programs, by obtaining printed and electronic vouchers/coupons, or by other cash supports.
5. Obtain prior authorizations for medications from pharmacy benefit programs associated with various third-party insurance payers.
6. Provide medication education to individuals about the prescribed medications, such as but not limited to drug classification, indications, and common side effects based on pre-written approved guidelines or as instructed by the medical provider.
7. Perform phlebotomy to collect blood specimens or collect other laboratory specimens, log the collection of these specimens, and render them for testing.
8. Update individuals of laboratory and test results, medication authorization status, or other information deemed necessary for clinical care as directed by the medical providers, practice manager, or nurses.
9. Collaborate with the Medical Services Manager and medical providers to address any individual's' concerns.
10. Complete billing for services provided as appropriate.

Essential Medical Assistant Team Lead Responsibilities:

Essential to being a member of Cummins Leadership Team, involves incorporating the following essential leadership responsibilities in all actions:       

1. Mission-driven Decision-making: Uphold and steward Cummins' Mission, Vision, and Values in all actions, decisions, and interactions with others.
2. Shared Leadership: Collaborate with other members of Cummins' leadership team and departments to achieve goals as a collective team.
3. Organizational Culture: Build and sustain an or organizational culture that values lifelong learning, continuous improvement, cultural humility, and inclusion.
4. Feedback-Informed: Maintain communication networks with community stakeholders, and internal employees. Consider feedback to drive enhanced performance.
5. Essential Functions of Medical Assistant II.
6. Utilizes data in decision making.
7. Incorporates best practices for clinical and administrative programming and processes.
8. Serves as a replacement (fill-in) when an assigned medical assistant is unavailable or absent.
9. Manages schedules of medical assistants and communicates medical staff deployment throughout the organization to all Cummins staff.
10. Provides ongoing training and technical assistance to promote team-based quality improvement activities in the day-to-day operations of medical services.

Education and/or Experience:

1. Medical Assistant who has graduated from and can provide a copy of the certification/diploma from a two-year clinical program is required.   
2. A certification in phlebotomy is required. 
3. Experience in providing medication injections and completing vitals without the use of an electronic device.
4. Experience in a temporary leadership role or a position that includes supervisory responsibilities is required.

Knowledge, Skills, and Abilities:

1. Knowledge of pharmacology.
2. Professional appearance that may include the use of appropriate medical attire, such as scrubs, and demeanor.
3. Must possess good computer typing skills, basic technical skills, and a working knowledge of Microsoft Windows Environment, such as but not limited to Microsoft 360, TEAMS, etc., and Ring Central, Adobe Acrobat, etc.

Benefits Include:

• Competitive salaries
• Excellent work life balance (paid time off and holidays)
• Professional advancement
• Diverse career tracts
• Comprehensive insurance package
• Clinical support from leaders in field
• Matching contributions to your 401K program

As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.

Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

 Learn about the exciting careers with Cummins. Apply today!

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cumminsbhs.hirecentric.com/jobs/226270-47726.html