Innovator Agent

The Oregon Health Authority has a fantastic opportunity for an experienced Innovator Agent to join an excellent team. This is a Full-Time, Permanent, Exempt position with the Ombuds Program and Innovator Agents-ERD Division.

The AA Salary Range for this position is between $5,875.00 to $8663.00 per month. 

What you will do!

SB 1580 required the Oregon Health Authority to assign an Innovator Agent (IA) to each Coordinated Care Organization (CCO). IA’s have worked with CCO’s since 2012. Since beginning the second phase of innovation with CCO 2.0 in 2020, they are advancing local work with CCO’s with a focus on health equity, Tribal relationships, mental health and substance use delivery services through our behavioral health system, integrating health and social determinates of health work, and emerging statewide such as Oregon new 1115 Medicaid Demonstration Waiver. By having IAs in local communities throughout Oregon, the OHA assures that local voice, via a broad variety of partners, is elevated and captured to affect statewide policy and legislation, incorporating local understanding, engagement and implementation varies across communities. 

Innovator Agents understand the health needs of the region, the strengths and gaps of the health resources in the CCO and articulate these needs and gaps to OHA to ensure statewide and local policy and legislation development, systems change and coordination. They look at best strategies and practices for health care transformation in Oregon and nationally and support uptake and innovation of these practices on the local level through policy and practice research and implementation, advancing equity-based local decision making and facilitation of cross-agency and cr0ss- partner efforts. They prioritize elevating Oregon Health Plan member voice within CCO’s operations and, within the OHA, connecting OHA to better understand local community strengths, needs, and gaps and linking CCO – OHA – and community initiatives.

IA’s act as quasi local experts in the communities where the CCO they work with are located. They use relationships to connect OHA, local community organizations, and the CCO’s they work with and ensure coordination across these groups. They help good news travel faster by sharing innovation and successful practices with other CCO’s, with the OHA, and with national audiences. They play a key role in leading OHA’s strategic priority of eliminating health inequalities by taking this statewide priority and working with CCO’s and local communities to translate statewide priorities to local adaptation and implementation. In particular they elevate and ensure that communities in Oregon who face health inequalities because of their race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances are engaged in CCO and community health work.

Additional Information:

Innovator Agent positions are field-base and regional, tied to specific CCO regions and require extensive travel through the regions assigned. This position is actively recruiting for candidates living/working and with experience in the South and Central Willamette Valley.

What's in it for you?

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.

This position falls under the Operations and Policy Analyst 3 classification.

The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here, to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.

What we are looking for:

Minimum Requirements:

A Bachelor's Degree in Public Health, Health Policy, Business or Public Administration, Behavioral or Social Sciences, Finance, Social Work or Communications or any degree demonstrating the capacity for the knowledge and skills; AND four (4) years professional-level evaluative, analytical and planning work experience related to statewide Medicaid health policy and/or program implementation and community based work.
OR;
Any combination of experience and education equivalent to seven years of professional-level evaluative, analytical and planning work experience related to statewide Medicaid health policy and/or program implementation and community based work.

Requested Skills:

Preference may be given for:

• Candidates from the following areas:
  • the Central Oregon Coast in Lane or Lincoln counties and;
  • the Central Willamette Valley in Lane, Linn, Benton, or Yamhill counties.

• Spanish-English and/or other bilingual skills or candidates speaking other of the top languages spoken by Oregon Health Plan members such as Spanish, Russian, Vietnamese, Chinese, Ukrainian, Arabic, Somali.
• Experience in social work, child-welfare, communication, or organizational development and/or training and/or program development focused on social justice, diversity and inclusion, universal access and the ADA, dismantling institutional privilege, social determinants of health and equity.
• Personal, professional, or other experience working directly with diverse populations, specifically racially, ethnically, culturally, linguistically, gender and ability diverse community members.
• Personal, professional or other experience working with American Indian/ Native Alaskan communities.

Requested skills:

• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, government health benefit programs, Coordinated Care Organizations and community-based organizations in Oregon, and client rights related to those programs.
• Strong verbally and written communication skills with the ability to persuade and communicate across a variety of forms and to diverse audiences.
• Demonstrated ability to build and steward positive relationships with diverse community groups including communities of color, immigrant groups, the disability community, and other traditionally marginalized communities.
• Excellent networking skills, ability to collaborate to find common ground, and establish and maintain broad contacts and trust throughout organizations.
• Effective delivery of culturally responsive and inclusive services, including fostering ongoing personal cultural awareness and humility. Experience promoting a work environment with values of cultural humility.
• Experience developing, implementing policies and programs that promote equity and inclusion and reduce disparities. Experience advancing state and community-based programs on initiatives that promote equity and reduce disparities.
• Demonstrated impact in developing culturally and linguistically competent communications that are effective in engaging diverse audiences and stakeholders
• Ability to understand and communicate data and evidence-based programs within health care; familiarity with state and local best practices that can help to advance health care in Oregon.

Working Conditions:

• Extensive statewide travel is generally required on a weekly basis, particularly within the regions in which you are working. Some out-of-state travel may be required.
• Requires the ability to attend in-person community and contractor meetings, work remotely and participate in remote and in-person meetings; occasional on-site meetings required.

How to Apply:

Please apply via Workday at the following link:

https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Innovator-Agent---Operations-and-Policy-Analyst-3_REQ-133939

• Complete the online application
• Upload Resume
• Upload Cover Letter

Application Deadline: 08/20/2023

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.

https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Innovator-Agent---Operations-and-Policy-Analyst-3_REQ-133939