Director Child Resiliency Services

Cummins Behavioral Health Systems, Inc. is seeking a licensed therapist with a background in social work and/or mental healthcare, and with leadership experience for a rewarding and challenging position as Director Child Resiliency ServicesCrisis Services.

Job Summary:

The Director Child Resiliency Services is a member of the clinical operations leadership team oversighting Cummins' Child Resiliency Service Programs which are associated with the Department of Child Services, Child Mental Health Wraparound/ Child Mental Health Initiative (CMHW/CMHI) and Family Preservation service programs.  The DCRS directly oversights the Child Resiliency Program Team Leaders and ensures high quality delivery of services, performance improvement, and program oversight.  Additionally, this position continues Child Resiliency Program Development and optimizing program capacity.

Essential Leadership Responsibilities:

Essential to being a member of Cummins' Leadership Team, involves incorporating the following essential leadership responsibilities in all actions:

• Mission-driven Decision-making: Uphold and steward Cummins' Mission, Vision, and Values in all actions, decisions, and interactions with others.
• Shared Leadership: Collaborate efforts with other members of Cummins' leadership team and departments to achieve goals as a collective team.
• Organizational Culture:  Build and sustain an organizational culture that values lifelong learning, continuous improvement, cultural humility, and inclusion.
• Feedback-Informed:  Maintain communication networks with community stakeholder and internal employees; Consider feedback to drive enhanced performance.

Essential Functions:

Regular and reliable attendance is necessary to perform the following essential functions of the position.  The position is hybrid with a combination of virtual and in office time. 

1. Child Resiliency Program Performance:  Consistent with organizationally defined leadership and management best practices, ensure sustainable financial performance as well as consumer satisfaction throughout child resiliency programs.  Lead the Family Preservation and Wraparound Team Leaders in achieving successful outcomes. 

• Enforce organizational policy, procedure, and risk management practices; Ensure organizational best practices are implemented and maintained within the team as well as fidelity to the Wraparound evidence-based practice model.
• Prepare for and participate in DCS and specialty programs audits in compliance with contractual requirements.
• Ensure organization level accreditation and quarterly standard performance improvement
• Lead defined organization meetings to ensure our leaders and providers are unified in their delivery of quality child welfare services

2. Program Quality and Performance Improvement:  Within assigned division, lead organizational change management initiatives and ensure the division continually improves outcomes for the people we serve. 

• As related to this position and designated programs, ensure compliance with the requirements of internal and external policies, ethical standards, procedures, laws, contracts, payers, regulations, accreditation standards, and the organization's corporate compliance plan.
• Monitor the quality of clinical documentation and coach providers on documentation quality improvement.   
• Participate in the organizationally defined process of assuring quality and improving performance. 
• Disseminate quality and performance improvement information within division, providing learning experiences for employees to continuously grow. 
• Ensure that appropriate risk management activities are implemented

 3. Professional Development and Competency:  Ensure competency and compliance with internal privileging and credentialing of employees within assigned division through organizationally defined systems. 

• Evaluate and provide coaching as related to provider competency and performance. 
• Plan and participate in monthly Performance Review Meetings that include all members of the division for the purpose of performance improvement, recognition, employee involvement and team cohesion. 
• Develop and provide clinical continuous learning in the area of DCS and specialty programs services.
• Provide group supervision, as assigned, and as licensure and privileging relates to the clinical and contractual requirements of DCS and other specialty programs. 
• Provide clinical supervision to assigned Child Providers serving families involved in child welfare services (note: Family Preservation and Department of Child Service standards require providers to have a high frequency of regular clinical supervision; this role assists the organization in meeting this requirement)
• Child welfare provider clinical chart review to ensure child welfare standards are consistently met

 4. Recruitment and Retention: Recruit, hire, and retain qualified employees. 

• Interview applicants for open positions. 
• Collaborate with other organizational hiring systems to onboard the new employee. 
• Participate in the implementation of organizational and divisional retention plans. 

 5. Program Development:  

• Assist in developing and implementing policies and procedures related to the contractual requirements of identified specialty programs.
• Research, develop and implement models of care and standards to ensure best practices throughout specialty program services through collaboration with county and program directors.
• Represent Cummins at State and Regional level meetings associated with Child Welfare programs and bring information back to key organizational meetings
• Provide timely feedback to DCS and other specialty program oversighting bodies of challenges faced with implementing requested services with the goal of seeking optimal solutions. 
• Collaborate with county and program directors in implementing organizational best practices.  As well as monitoring clinical outcomes and other quality improvement initiatives to meet the needs of consumers receiving services in these specialty programs.
• May participate in best practice councils, project development, task groups, and other organizationally established program development initiatives, as assigned. 

 Other duties as assigned. 

  Education and/or Experience:  

1. Licensed Provider (LCSW, LMHC, LCAC, or LMFT) with a Master's degree; Experience and passion for working with providers who serve families involved in child welfare system (DCS, Family Preservation, Wraparound Services)

 Skills, Knowledge & Abilities:

• Clinical Skills:  Advanced knowledge of clinical standards, best practices, behavioral health services, and modalities of treatment within the scope of this position and associated with professional licensure; Clinical knowledge related to quality of care for the scope of this position; Knowledge of community mental health services and resources on a local, state and national level; Ability to guide the organization in meeting and exceeding standards; Ability to follow corporate guidelines related to policies and procedures.
• Strategic Thinking and Foresight Skills: Ability to develop strategic, forward-looking plans; Ability to factor in the needs of every part of an organization; Ability to analyze organizational strengths, weaknesses, opportunities, and threats.
• Systems Thinking Skills: Ability to effectively work and build working relationships cross-functionally; Ability to make decisions in the best interest of the organization and the people we serve; Ability to approach work through collaborating with a team; Ability to seek understanding without jumping to judgements or conclusions; Ability to consider all interconnected departments and steps of a workflow; Ability to get a team to work across functions as needed.
• Prioritization Skills: Ability to prioritize tasks and efficiently use time.
• Emotional Intelligence Leadership Skills: Ability to effectively communicate in writing and orally; High level of emotional intelligence to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict; Ability to work with diverse teams; Proficiency and commitment to internal and external customer service; Ability to interact with courtesy and respect; Recognized as one who can adapt and positively lead in a changing, sometimes in a disruptive environment; Ability to develop professional relationships involving direct communication; Ability to communicate openly, clearly, and in a spirit of cooperation.  Recognized by others as having a positive, engaging leadership attitude.
• Employee Development Skills:  Ability to lead through teaching and coaching; Ability to empower employees to grow and professionally develop.

• Conflict Resolution Skills:  Ability to have crucial conversations that seek resolution to disputes; Ability to proactively work with people from other teams or departments to ensure workflows and ideas are optimally aligned and goals are shared; Ability to maintain collaborative relationships with organizational leaders.

 Compensation and benefits:

• Competitive salaries
• Excellent work life balance (paid time off and holidays)
• Professional and Leadership Training and advancement
• Diverse career tracts
• Comprehensive benefit package
• Clinical support from leaders in field
• Matching contributions to your 401K program

Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

 To learn more about the many rewards of a career with Cummins, apply today!

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cumminsbhs.hirecentric.com/jobs/227025-47726.html