Cashiering and Qualification Specialist (Office Specialist 2)

The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office in Portland, OR is recruiting for an Office Specialist 2 to provide support for administrative office duties to the team.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

What you will do!

• Review applications for qualifications, process, and issue licenses or renewals; or send correspondence regarding details of a denial.
• Processes applicant requests for duplicate licenses, information packets, insufficient funds check payments, civil penalty payments and other requests.
• Prepare and submit applicant refund requests.
• Review all over-the-counter transactions, run and reconcile financial reports, and cash for the next day’s till, securing extra cash and financial documents in office safe.
• For a full position description, click here.

What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.

• We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Click here to learn more about State of Oregon benefits.

This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. This position may also require a higher level of oversight with direct supervision, access to hardcopy files, financial transactions, or office resources.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

An associate degree in any field; OR

An equivalent combination of education and experience.

Desired Attributes

• Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
• Experience providing a high standard of customer service, communicating with a variety of persons, orally and in writing and by using a variety of media, answering questions, and occasionally dealing with upset, demanding, and difficult clients.
• Experience with computers and software, including Microsoft Word, Excel, Access, and related Office products.
• Experience formatting and editing; with practical knowledge of English grammar, punctuation, and spelling.
• Experience working with office equipment (e.g., fax, photocopiers, printers).
• Experience with methods of data collection, analysis, and evaluation.
• Experience multi-tasking in a fast-paced environment.
• Experience with cashering duties, including counting drawers at the beginning and end of shifts.

How to apply:

Complete the online application at oregonjobs.org using job number REQ-135618