Compliance and Civil Rights Coordinator (Compliance Specialist 3)

The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon Women Infants and Children (WIC) Program in Portland, OR is recruiting for a Compliance and Civil Rights Coordinator to provide  interpretation of laws, rules, and regulations related to WIC program integrity and compliance, ensure completion of ongoing compliance/program integrity activities for WIC vendors and farmers, and coordinate the activities of staff members who assist with undercover buys or other investigatory functions. This position is responsible for ensuring that the WIC Program meets all United States Department of Agriculture (USDA) and State of Oregon requirements concerning program abuse/violations. 

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

This is a full-time, permanent position and is represented by a union, SEIU Human Services.

What you will do!

• Coordinate work of investigator staff, prepare packets for vendor investigations, and provide back-up for covert investigations.
• Track vendor investigation progress and outcomes.
• Oversee completion of overt monitoring of farmer and market sites as required by United States Department of Agriculture (USDA); provide backup as needed.
• When non-compliance has been identified, develop, evaluate and track completion of acceptable corrective actions plans.
• Utilize regulatory decision-making to determine violations and determine appropriate actions.
• Carry out sanctions; complete paperwork for program disqualifications and penalties.
• Prepare files to be used in hearings and participate in the hearings processes.
• Oversee, monitor, and provide support and technical assistance in regards to complaints and investigations.
• Design and recommend procedures to identify targets of investigations.
• Complete compliance and program integrity reports.
• Provide technical assistance for vendors, program employees, and partners (including county health departments) on interpretation of WIC rules and regulations.
• Train compliance staff and onboard new WIC staff about compliance policies and procedures.
• Serve as the program's Civil Rights knowledge specialist and provide technical assistance in this area.

What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.

• We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are many times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations.

• Three of the five years must be above the technical support level.
• Two years of experience with regulatory interpretation/enforcement.
• College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years, excluding the regulatory experience.

Desired Attributes

• Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
• Ability to develop systems, processes, and procedures to ensure that targets of investigations are identified, and complaints and violations are appropriately handled in a timely manner.
• A general knowledge of information gathering through observation, interview, and data analysis.
• Ability to analyze information gathered and draw conclusions.
• Ability to evaluate and interpret regulations, laws, policies and guidelines and apply to real life situations.
• Ability to prepare clear and concise written reports.
• Ability to effectively interact with dissatisfied or angry people.
• Ability to train or give technical assistance to others in an efficient manner.
• Willingness to pose as a WIC participant to conduct covert compliance investigations.
• An unencumbered Oregon driver's license or a suitable alternative means of transportation.
• Compliance and investigation experience.
• Knowledge of WIC Program laws, rules and regulations.
• Commitment to advancing equity, diversity and inclusion in work performed.

How to apply:

Complete the online application at oregonjobs.org using job number REQ-143616

Deadline: 01/09/2024