Workplace Programs, Director (Training Services)

  • American Red Cross
  • Statewide, New Jersey
  • Feb 14, 2024

Job Description

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

WHAT YOU NEED TO KNOW :

Reporting to the Senior Director, Science and Education the Workplace Programs, Director will serve as subject matter expert for the Red Cross Workplace programs. The position is responsible for supporting content development by reviewing and editing technical texts throughout the product development cycle. The role will be responsible for ensuring accuracy and relevancy of the Training Services program content.  

The role will also assist the Senior Director, Science and Education with ongoing education by being involved in continuing education accreditation for Training Services and for review, approval and quality monitoring of our continuing education accredited programs.

The role will support the First Aid group, Scientific Advisory Council and as requested will serve as an internal and external American Red Cross SME / liaison. The role will also assist with ongoing education by being involved in continuing education accreditation for Training Services. This role is 100% remote.

WHERE YOUR CAREER IS A FORCE FOR GOOD:

  • Oversees and serves as subject matter expert regarding technical/medical content developed for Training Services Workplace programs and curriculum's
  • Ensures the developed content incorporates and follows the guidance from Scientific Advisory Council and other relevant standard setting groups and organizations
  • Directs and create scientific and medical content, writes and reviews scripts and provides applicable editing of created program materials
  • Provides on-site subject matter expertise during development of program materials including photo and video shoots and production
  • Analyzes technical literature, writes descriptive copy, and verifies documentation. May coordinate the production and distribution of material
  • Review content during the production phase to include media assets, rough cut videos, programmed online course material and print pages
  • Coordinate with internal cross-functional teams to meet target launch dates
  • Provides response as needed for questions from staff, instructors, students and training centers
  • Provides education of staff, instructor and instructor trainers
  • As requested, is speaker at professional organization meetings and trade shows
  • Serves as internal and external liaison based on need for scientific and medical expertise
  • Assists Senior Director, Science and Education with support of Scientific Advisory Council and of Scientific Advisory Council as external liaisons
  • Other business duties or tasks as assigned by the Training Services leaders
  • Ensures medical accuracy and relevancy of the Training Services program content

WHERE YOUR CAREER IS A FORCE FOR GOOD:

  • Education: Bachelor's degree required. Masters or Doctoral degree preferred 
  • Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required. 3 to 5 years in healthcare education. This should include at least 1-3 years of involvement in continuing education
  • Skills & Abilities:
  • Experience and education in instructional systems design or education may be required 
  • Excellent command of the English language in both spoken and written forms. Strong writing skills with a clear concise style and excellent grammar, punctuation, and spelling; ability to work with templates using an electronic content management system. 
  • Proven ability to present information to groups of various sizes. Evidence of speaking or teaching experience in healthcare education environment. 
  • Must be proficient in content medical editing and subject matter expertise, portfolio management and vendor/contractor management in publishing or related field. 
  • Ability to demonstrate, evaluate and re -mediate specialty area knowledge to the Red Cross standard. 
  • Proficient with Microsoft Office Suite or applicable software applications. 
  • Ability to work on a team. 
  • Travel: Ability to travel 20-30%.

            Pay Information: The salary range for this position is $125,000-$145,000. 

 

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. 

 

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. 

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

•             Medical, Dental Vision plans

•             Health Spending Accounts & Flexible Spending Accounts

•             PTO + Holidays

•             401K with 5% match

•             Paid Family Leave

•             Employee Assistance

•             Disability and Insurance: Short + Long Term

•             Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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