QC Laboratory Technician (2nd Shift)

  • American Red Cross
  • Dedham, Massachusetts
  • Feb 14, 2024

Job Description

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. 

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serveOur work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.   

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.  

What You Need to Know

You will entail final product labeling of all blood products, irradiating/xraying of blood products for special orders. You will be able to work independently with a high volume of work with minimal supervision. As you gain experience, you will be trained on retrieving products for quarantine, evaluating products in quarantine for release.  Manage waste disposal of discarded products and shipping samples and products for research.  

As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times   


Key Responsibilities:

  • May perform immunohematology blood bank procedures.

  • Maintains knowledge of procedures necessary to perform and interpret tests and to generate immunohematology test results.  Maintain knowledge of procedures necessary to perform production, quarantine and release of blood products.

  • Performs quality control functions and daily equipment maintenance.  Maintains Good Manufacturing Practices.

  • Maintains neat and accurate records and a clean and orderly work area.  Recognizes and reports discrepant results or conditions to the supervisor.

  • Performs all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

  • Participates and/or assists in laboratory education and training.  May serve as a trainer for new hires.  Attends continuing education programs.

  • Performs tasks relating to ongoing evaluations and projects as requested.

  • Provides on-call coverage as required.

  • Ensures that customer satisfaction is always given top priority.

The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.  

Standard Schedule: Friday-Tuesday, 4:00pm-12:30am

Pay Information: $24.50 per hour, plus applicable differentials for working late nights, overnights, and on the weekends. $1500 sign on bonus available.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. 


  • High school diploma, GED or equivalent required

  • 30 credits in college level math and/or science required

  • Good computer skills, ability to use a wide variety of programs and laboratory equipment, attention to detail, accurate documentation, and good decision-making skills.     

  • Good communication skills, with the ability to work on a team, as well as independently with minimal supervision  

Physical Requirements:   

Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear. Frequently lift and/or move objects 10-50lbs unassisted.  Frequently required to push carts weighing up to 100 pounds on flat flooring or ramps. Frequently required to stand for long periods, walk, stoop, kneel or crouch. Occasionally required to sit and climb or balance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus. Able to withstand temperatures in a typical blood banking environment including refrigerators and freezers. Position may require climbing of step ladders. Operational flexibility is required to meet sudden and unpredictable needs.   


  • MT or MLT certification is a plus


We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. 

  • Medical, Dental Vision plans 

  • Health Spending Accounts & Flexible Spending Accounts 

  • PTO + Holidays 

  • 401K with 4% match 

  • Paid Family Leave 

  • Employee Assistance 

  • Disability and Insurance: Short + Long Term 

  • Service Awards and recognition 

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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